How to hire a senior process manager

How to hire a senior process manager, step by step

Here's a step-by-step senior process manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a senior process manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new senior process manager
• Step 8: Go through the hiring process checklist

What does a senior process manager do?

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1. Identify your hiring needs

   Before you start hiring a senior process manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A senior process manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, senior process managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of senior process managers and their corresponding salaries.

   Type of Senior Process Manager	Description	Hourly rate
   Senior Process Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$47-84
   Day Manager	A day manager oversees the daily operations of an organization, ensuring everything runs smoothly and efficiently according to company standards and regulations. As a day manager, it is their duty to set priorities and goals, establish timelines and guidelines, manage budgets, delegate responsibilities among teams, and supervise staff performances, solving issues or concerns when any arise... Show more	$14-30
   Business Operations Manager	Business operations managers are responsible for managing people, project delivery, operations, budget, and strategies to smoothly run the company. Their duties include helping in the production planning process, ensuring that key performance indicators are followed and production targets are achieved... Show more	$27-69

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Project Management
   • Lean Six Sigma
   • Sigma
   • Continuous Improvement
   • Business Process
   • SR
   • Process Management
   • Data Analysis
   • KPIs
   • Governance
   • Excellent Interpersonal
   • Business Cases
   • Process Design
   • Management System

   Check all skills

   Responsibilities:

   • Lead an efficiency project to eliminate unnecessary documentation, saving development teams hours of time while complying with SOX controls.
   • Consult clients on designing SharePoint websites and managing contents in SharePoint to maximize efficiency.
   • Coordinate an effort to automate warehouse and relate logistics processes for a marketing services company supporting supermarkets and retailers.
   • Manage the validation activities associate with expansion of both manufacturing and laboratory facilities, while maintaining oversight of calibration activities.
   • Analyze existing supply chain and produce a comprehensive flow diagram with recommendations to improve logistics processes.
   • Standardize control activity narratives for a more efficient annual review and update of documentation for Sarbanes-Oxley for not-for-profit healthcare entities.

   More senior process manager duties

3. Make a budget

   Including a salary range in your senior process manager job description is one of the best ways to attract top talent. A senior process manager can vary based on:

   • Location. For example, senior process managers' average salary in hawaii is 61% less than in district of columbia.
   • Seniority. Entry-level senior process managers 44% less than senior-level senior process managers.
   • Certifications. A senior process manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a senior process manager's salary.

   Average senior process manager salary

   $132,034yearly

   $63.48 hourly rate

   ---

   Entry-level senior process manager salary

   $98,000 yearly salary

   Updated December 21, 2025

   Average senior process manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$151,948	$73
   2	Washington	$150,313	$72
   3	New York	$143,176	$69
   4	Colorado	$138,876	$67
   5	Massachusetts	$138,174	$66
   6	Virginia	$135,273	$65
   7	Pennsylvania	$130,772	$63
   8	Wisconsin	$129,286	$62
   9	Texas	$125,273	$60
   10	Minnesota	$122,291	$59
   11	Iowa	$120,740	$58
   12	Arizona	$119,090	$57
   13	Illinois	$118,629	$57
   14	Ohio	$116,873	$56
   15	Florida	$116,256	$56
   16	Georgia	$114,589	$55
   17	North Carolina	$114,161	$55
   18	Missouri	$100,599	$48
   19	Arkansas	$96,154	$46

   Average senior process manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	VMware	$165,139	$79.39
   2	Emergent BioSolutions	$161,719	$77.75	2
   3	The Walt Disney Company	$161,263	$77.53	91
   4	Foundation Medicine	$156,992	$75.48
   5	Accenture	$152,936	$73.53	1,274
   6	ServiceNow	$148,858	$71.57	46
   7	Grubhub	$146,514	$70.44
   8	Rivian	$145,869	$70.13	18
   9	Citi	$145,813	$70.10	25
   10	Levi Strauss & Co.	$144,969	$69.70	30
   11	Capgemini	$144,285	$69.37	28
   12	Ernst & Young	$142,520	$68.52	1,023
   13	Regeneron	$142,246	$68.39	31
   14	Moderna	$140,542	$67.57	2
   15	Wayfair	$140,449	$67.52	15
   16	Nationwide Children's Hospital	$140,157	$67.38
   17	Amgen	$140,021	$67.32	54
   18	Micron Technology	$139,892	$67.26	73
   19	Silicon Valley Bank	$139,091	$66.87
   20	Western Digital	$138,436	$66.56	4

4. Writing a senior process manager job description

   A job description for a senior process manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a senior process manager job description:

   Senior process manager job description example

   Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
   
   This dynamic leader will be responsible for leading a cross functional team that provides support, process improvement and deployment and project management to the order management organization as well as Business Care, Loyalty, and Sales. In addition, they will be responsible for establishing effective reporting procedures, providing insight with sales reports and working closely with the Comcast Business departments to coordinate the process and flow of information for account planning and customer support. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.
   Job Description
   Core Responsibilities
   This leader will manage our onboarding team which is focused on contacting all new customers both in the SMB and MM verticals with a focus on ensuring customers are welcomed to Comcast Business, and we correct any issues found post installation and provide feedback to the appropriate business channels to improve our processes over time driving positive NPS.Spearhead our product deployment team which is centered around solid project management of cross functional initiatives often with a project load of more than 100 active projects that are time based and business focused.Drive success with our Incident management function, internal business communications, and program management.Communicate with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting.Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.Generates daily activity reports and reporting trends.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.
   
   Employees at all levels are expected to:
   
   Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.
   
   Disclaimer:
   
   This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
   
   Comcast is an EOE/Veterans/Disabled/LGBT employer.
   
   We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
   Please visit the benefits summary on our careers site for more details.
   
   Education
   Bachelor's Degree
   
   While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
   
   Certifications (if applicable)
   
   Relative Work Experience
   7-10 Years
   
   Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

   Copy this example

   

5. Post your job

   There are a few common ways to find senior process managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your senior process manager job on Zippia to find and recruit senior process manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting senior process managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new senior process manager

   Once you have selected a candidate for the senior process manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new senior process manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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