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Senior Process Manager remote jobs - 1,414 jobs

  • Senior GTM Tech & AI Ops Manager (Hybrid)

    Rippling

    Remote job

    A leading tech company is seeking a Senior Marketing SDR Technology & Operations Manager in San Francisco. This role involves optimizing the technology foundation for the Sales Development organization, focusing on AI and automation. Ideal candidates will have 5+ years in Revenue/Marketing Operations, and strong skills in Salesforce and data analysis. The position offers a competitive salary and is hybrid. Salary range is $117,000 - $204,750. #J-18808-Ljbffr
    $117k-204.8k yearly 2d ago
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  • Remote Senior Area Manager, Outdoor Community - USA West

    Arc'Teryx Limited

    Remote job

    A leading outdoor apparel company is seeking a Senior Area Manager, Community for the USA West. This role involves leading community strategies across several urban outdoor hubs, engaging and growing the community through events, mentorship, and strategic oversight. The ideal candidate will have over 8 years of experience in community management and event strategy, with strong budget management and cross-functional leadership skills. This position offers remote flexibility and a competitive salary between $124,000 and $155,000 annually. #J-18808-Ljbffr
    $124k-155k yearly 3d ago
  • Global Payroll Advisory Senior Manager - Hybrid

    Ernst & Young Oman 4.7company rating

    Remote job

    A leading global consultancy is seeking a Senior Manager in Payroll Advisory to manage large-scale payroll projects and provide insightful solutions. The ideal candidate has over 10 years of relevant experience, strong project management skills, and a background with key HR technologies. This role offers a comprehensive compensation package and requires a commitment to maintain high ethical standards while delivering exceptional client service. #J-18808-Ljbffr
    $153k-226k yearly est. 4d ago
  • Senior Manager, Provider Growth & BD (Hybrid)

    Voiceflow

    Remote job

    A leading education technology company is seeking a Sr. Manager, Business Development to drive provider acquisition strategies in a hybrid role based in San Francisco. The candidate will oversee the entire provider acquisition funnel, lead a team of sales professionals, and manage CRM systems such as HubSpot. The ideal candidate has over 7 years of experience in business development, preferably in SaaS, and possesses strong data analytics and communication skills. This role includes up to 50% travel for building relationships with providers and agencies. #J-18808-Ljbffr
    $118k-171k yearly est. 2d ago
  • Senior Publisher Partnerships Manager - Hybrid & Growth

    Loopme

    Remote job

    A leading technology firm in San Francisco is seeking a Senior Account Manager for Publisher Partnerships. This role involves managing client relationships with mobile gaming developers, driving account growth, and ensuring a superior user experience. The ideal candidate has a strong background in account management, particularly within the AdTech sector, and is skilled in data analysis and strategic communication. This position offers a competitive salary and hybrid working options. #J-18808-Ljbffr
    $118k-171k yearly est. 1d ago
  • Capital Markets Lead - Small Business Lending

    Parafin Inc.

    Remote job

    About Us At Parafin, we're on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a future where every small business has the financial tools they need. About the Role We are looking for a Capital Markets Lead to build and scale the capital markets function supporting our small business lending platform. This role will be at the center of our financing strategy-evaluating various financing solutions such as public and private securitizations, warehouse lines, and forward flows. This is a high-impact position where you'll work cross-functionally with finance, risk, and product teams, while building deep relationships with banks, investors, and financing partners. If you're passionate about empowering small businesses through access to capital and have the technical skills to execute complex transactions, we'd love to meet you. Responsibilities Design and implement a capital markets strategy for small business lending, leveraging securitizations, warehouse facilities, and forward flow arrangements. Lead warehouse negotiations and renewals, securing structures that maximize flexibility and optimize cost of capital. Develop innovative financing solutions to expand lending capacity and diversify funding sources. Execute forward flow transactions, managing end-to-end deal processes including modeling, diligence, structuring, and closing. Partner with internal teams to align financing structures with credit, risk, and growth objectives. Build and maintain strong relationships with external capital providers and counterparties. Qualifications 3+ years of experience in capital markets, structured finance, or lending platforms (fintech, investment banking, specialty finance, or asset management). Strong understanding of warehouse facilities, forward flow arrangements, and securitizations. Excellent quantitative and analytical skills, with demonstrated financial modeling experience. Proven ability to negotiated, structure, and close complex financing transactions. Strong communication and stakeholder management skills. Proficient in SQL. Deep interest in small business lending and enabling access to credit. Preferred Background Experience at leading fintechs or in structured credit roles at top-tier banks or funds. Exposure to small business credit markets, with knowledge of portfolio performance dynamics. A track record of building scalable capital markets solutions in a fast-paced environment. MBA preferred. What We Offer Salary Range: $160k to $250k. Equity grant. Medical, dental & vision insurance. Work from home flexibility. Unlimited PTO. Commuter benefits. Free lunches. Paid parental leave. 401(k). Employee assistance program. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us. #J-18808-Ljbffr
    $160k-250k yearly 5d ago
  • Business Operations & Strategy Manager

    Hinge-Health 4.4company rating

    Remote job

    About the Role The Business Operations and Strategy team's mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross‑functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects. The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We're looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution. Example project areas include: New revenue / product strategies (e.g., business case modeling, market / competitor landscaping) Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll‑out) Business outcome management Scaling and transforming operations What You'll Accomplish Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre‑digest information prior to sharing with executives Operations / Execution: Drives execution of projects, including program management and change management Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role) Hinge Health Hybrid Model We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program. Basic Qualifications Strong analytical skills / mindset (e.g., excel, SQL) and written communication 4+ years of business strategy and modeling experience 4+ years of managing time‑sensitive projects 4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps Preferred Qualifications Experience working in a fast paced environment 5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience MBA or MPH Healthcare experience Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $129,600 - $194,400. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr
    $129.6k-194.4k yearly 3d ago
  • Remote CDI Healthcare Manager: Performance & Change

    Huron Consulting Group Inc. 4.6company rating

    Remote job

    A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr
    $110k-153k yearly est. 3d ago
  • Business Operations Manager

    HYBE America

    Remote job

    HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview Our growing Business & Operations HxG team at HYBE America is seeking a seasoned Business Operations Manager to execute music business and operations within the label, including merchandise business and other artist IP-related business. The Business Operations Manager will also drive business goals for artists and artist IP-related businesses through hands-on project management, cross-functional coordination among many teams and companies, and operational execution to achieve those objectives. Our ideal candidate is a hands-on, solutions-oriented operator who thrives in fast-moving, creative environments. They are highly organized, adaptable, and comfortable owning projects end-to-end while collaborating closely with cross-functional partners. They bring structure to complexity, communicate clearly, and are motivated by turning ideas into successful execution. This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week Key Responsibilities Develop, organize, and project short and long-term music business initiatives (monthly, quarterly, annual), including defining milestones, targets, and deliverables, and execution timelines Own and manage business initiatives (including merchandise) and cross-functional projects start-to-finish, including contracts, budgets, logistics, timelines, and execution Oversee day-to-day operational workflows for assigned projects and ensure smooth execution across teams and external partners Collaborate closely with departments across the label to ensure alignment on budgets, timelines, inventory, deliverables, and execution Identify operational risks and execution gaps and proactively implement solutions Provide hands-on operational support when required, including on-site coordination, logistics management, and issue resolution Support leadership with clear project updates, progress reporting, and execution insights Qualifications Bachelor's degree in Music Business, Business Administration or related field 5+ years of relevant experience in Business Operations, Project Management, or related functions Proven track record managing complex projects and cross-functional initiatives Strong organizational and problem-solving skills with attention to detail Proficiency in Microsoft Office (Excel, Word, PowerPoint) OR Google Workspace (Sheets, Docs, Slides) Self-starter with the ability to lead projects independently or in team settings Excellent written and verbal communication skills Knowledge of, or hands-on experience in, the content/entertainment industry Fluency in Korean and English (spoken and written) It's a bonus if you have MBA, PMP, or equivalent professional certification Experience in business operations or project management in the entertainment (preferably music and talent management) industry Ability to work with several levels of an organization in parallel, including ensuring quality implementation Technologies/Systems/Software we use Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Sheets, Docs, Slides) at Venu Shopify Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range The salary range for this job is $90,000-$115,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**
    $90k-115k yearly 3d ago
  • Manager, Medical Affairs T2D and Data Products Franchise (Remote)

    Insulet Corporation 4.7company rating

    Remote job

    **Job Title:** Manager Medical Affairs, Type 2/Data Products Franchise **Department:** Medical Affairs**Manager/Supervisor:** Director Medical Affairs, Type 2/Data Products Franchise Lead**FLSA Status:**Exempt**Our Company** Insulet Corporation is an innovative medical device company dedicated to simplifying the lives of people living with diabetes. Founded in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom, and healthier lives using our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of people living with diabetes by using innovative technology that is wearable, waterproof, and lifestyle accommodating. Insulet's latest innovation, the Omnipod 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no need for daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. The Company's world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world. Insulet's Medical Affairs team adds to our innovation journey by providing medical expertise to the organization to inform research and development, evidence generation and dissemination, professional engagement, and medical education to advance our mission. **This Position:**Reporting to the Director Medical Affairs, Type 2 / Data Products Franchise Lead, this newly created Medical Affairs manager position will be a key contributing member of the cross-functional (Franchise) team to guide and influence the development of robust business plans and strategies that drive the global growth of specific Omnipod initiatives. You will function as the Medical Affairs project lead and have accountabilities for all medical activities related to focused Omnipod projects throughout the full lifecycle (early development through end of life). You will be responsible for providing medical advisory and strategy that drive meaningful, safe, and effective innovation, impactful evidence, and effective knowledge translation to customers to expand the accessibility of Omnipod in current and future markets. **Key Accountabilities:*** Provide effective medical leadership and work collaboratively within your assigned project teams to advise and guide the strategic objectives and operational decisions impacting global project direction.* Act as the medical expert, drawing on your experience and knowledge of diabetes management, established standards of care, published data and key opinion leader insights.* Shape medically sound product design requirements, critically assess systems and user error risks, and advise on risk control measures that ensure safe and effective use.* Engage closely with clinical validation teams (Clinical Affairs, Human Factors, User Experience) to formulate study needs, evaluate outcomes, and confirmation of risk control effectiveness.* Inform evidence generation strategies based on program objectives and cross functional inputs that result data needed to support regulatory approval and competitive product claims.* Translate available data into meaningful and robust insights and conclusions that support regulatory requirements, commercial claims, and product value messaging.* Gather and translate medical intelligence from key industry experts by engaging with the Medical Science Liaison team, investigators, and advisory boards.* Collaborate on medical go to market strategies and content for regional downstream teams that include professional education programs, medical conference presentations, and other healthcare provider/customer engagements.* Support assessment of professional learning needs and educational requirements that ensure safe and effective use of Omnipod and related products.**Education and Experience:**Minimum requirements* 5+ years in clinical, industry, or research settings that specifically relate to the diabetes disease state and devices (i.e., insulin pumps, continuous glucose monitors) or equivalent combination of education and experience.* Life science degree with 5+ years of experience with medical affairs and/or medical strategy within medical device or pharmaceutical industry or related discipline.Preferred requirements* Advanced degree and/or healthcare related certification (PA/NP, Registered Nurse, Registered Dietitian, Certified Diabetes Care and Education Specialist, PharmD).**Skills and Competencies:*** Proven experience in Medical Affairs including developing and leading the implementation of medical strategy. In-depth understanding of diabetes (type 1 and type 2) including disease pathophysiology, treatment options, risks, and outcomes Advanced knowledge of diabetes technology including automated insulin delivery systems. Experience with designing research studies and interpreting data. Skilled in medical communication to diverse audience groups. Passion for working within a cross-functional team environment. Strong technical and business acumen. A clear understanding of the US and global regulatory environment related to medical devices. Able to thrive in a fast-paced, multitasking environment and effectively prioritize project timelines. Self-driven and regularly meets or exceeds expectations. Working knowledge of relevant software programs [e.g., Microsoft Office Suite, Adobe Products, Medical Communication tools (Medical Information CRM, Promotional Material Review), etc.)] High ethical standards which apply to interactions with HCPs, payers, and industry representatives**Physical Requirements:*** Location: Remote position. Travel within North America and internationally will be required, up to 15% of the time depending on location.NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-RemoteAdditional Information:The US base salary range for this full-time position is $131,400.00 - $197,100.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other #J-18808-Ljbffr
    $131.4k-197.1k yearly 1d ago
  • General Liability Associate

    Manning Kass 4.6company rating

    Remote job

    Costa Mesa Hybrid Work Flexibility This role requires a minimum of two in-office days per week, with the flexibility to work remotely for the remainder of the week. Our robust infrastructure ensures seamless communication, collaboration, and access to resources from anywhere. About the Company Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices, including major economic hubs like New York and Los Angeles. About the Role Our General Liability team represents restaurants, retail stores, and other businesses in a wide range of matters, premises liability, products liability and business litigation. Our practice also encompasses the defense of personal and catastrophic injury claims, and foodborne illness disputes. We are seeking a highly motivated and well-rounded General Liability Associate with at least one (1) year of experience in to join our team. As an associate, you will work closely with experienced litigators and industry-leading partners, gaining hands-on experience in every stage of litigation-from case evaluation and discovery to mediation, arbitration, and trial. We are looking for a driven, intellectually curious attorney eager to make a meaningful impact for our clients while advancing their career in a collaborative and forward-thinking environment. The ideal candidate is highly-motivated, eager to learn, and committed to long-term professional growth. Responsibilities Manage all aspects of written discovery, including drafting and responding to discovery requests, preparing meet and confer letters, and handling discovery-related motions. Take and defend depositions, attend site inspections, and interview witnesses. Appear at court hearings, mediations, and arbitrations. Develop and execute litigation strategies, including case evaluation and risk assessment. Maintain proactive communication with clients throughout litigation. Professional Development Opportunities We are committed to investing in our associates professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys. Requirements Juris Doctor (J.D.) degree. Active member of the California State Bar in good standing. One (1) year of civil litigation experience. Proven experience in premises liability litigation, ideally in a law firm environment. Strong legal research and writing abilities with keen attention to detail. Company Offers Salary starting at $125,000 - $180,000. Salary is commensurate with experience. We offer a lucrative and generous bonus structure. Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K. Pet insurance coverage. Referral program. A company culture that fosters career growth and opportunity. All applications will be treated with the utmost confidentiality.
    $125k-180k yearly 3d ago
  • Head of GTM & Growth - Crypto API (Remote)

    Placeholder

    Remote job

    A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr
    $100k-182k yearly est. 1d ago
  • Neuroscience Area Business Leader - Boston, MA

    Novartis Group Companies 4.9company rating

    Remote job

    #LI-Remote This is a field-based and remote opportunity supporting a sales team in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Area Business Leader (ABL) is an enterprise thinker responsible for directing a team of Territory Account Specialists in the delivery of tailored customer experiences based on account and Health Care Provider (HCP) needs and clinical dialogue that compels the customer to act on behalf of their patients to generate demand in the relevant area. Through regular face-to-face in-field interactions, the Area Business Leader mentors their team to work cross-functionally with Healthcare Providers, Key Accounts and Systems of Care (SoC) to identify shared priorities, deliver clinical value and provide Novartis resource messaging in a patient-centered approach thereby establishing Novartis as a preferred customer partner. The Area Business Leader instills a culture of high-performance and accountability that encourages and motivates their team to complete the brand strategy and tactics. Job Description Key Responsibilities: Recruit, develop, retain, mentor, and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team. Models the way for all associates by encouraging a shared vision, communicating clear expectations, promoting an environment of accountability, enabling others to act, and optimizing or advancing processes by challenging the status quo. Monitor and mentor to ensure Territory Account Specialists are effective orchestrators of the total account call by coordinating the deployment resources to efficiently plan, communicate, and follow through to ensure customer needs are met with vitality. Develop, implement, and cultivate a customer-centric business plan in collaboration with both customer engagement and cross-functional partners to optimize customer experience and product demand. Serve as a member of the regional leadership team that is proactively supplying to the development of overall regional goals, business execution, team development and culture. Embed a hard-working, customer-centric culture where teams are engaged business owners that take effective results-oriented action. The Area Business Leader champions an environment where team members are encouraged to speak up, solve problems, collaborate, experiment, and fail forward. Possess in-depth knowledge in the areas of clinical, access and reimbursement, eye for business, territory management, and appropriate use of omni-channel marketing tools to effectively develop and mentor members of the team during regular field contacts and one-on-one mentor sessions. Leverage analytics platforms to advise decisions and identify areas of risk and opportunity to ensure the Territory Account Specialists are deploying resources like strategic face-to-face meetings, omni-channel resources, total office calls and cross-functional partners. Essential Requirements: Bachelor's degree required from 4-year college or university. Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. Internal Sales Associates are eligible, if successfully completed Novartis Emerging Leaders Development Program (ELDP), or 2+ years of pharmaceutical/biotech sales management experience within the last two years prior to joining the company. 2+ years' experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., including but not limited to brand management, market access, account leadership experience). Demonstrated leadership experience in sophisticated selling environments (including but not limited to pharmaceutical, biotech, healthcare, or similarly structured industries, physician, managed markets, and/or limited physical access accounts), with shown success (e.g., sales awards, top third ranking, successful performance ratings, etc.). Proven track-record of attracting, developing, and retaining diverse talent and building high-performing teams. Proven track record of driving sales performance, leading cross-functional teams, and executing strategy in matrixed, multi-regional environments. Experience managing field organizations through change, innovation, or growth is highly valued. Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: Experience & success leading sales teams in promotion to large practices, hospitals, IDN's & SoC customers, with an understanding of reimbursement for both the out-patient (payer) and in-patient (Diagnosis Related Group, Medicare). Leveling Guidelines: The position will be filled at a level commensurate with experience. Area Business Leader I: 2+ years' experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., brand management, market access/account leadership experience) in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similarly structured industries with large, geographically dispersed sales teams. Area Business Leader II: 4+ years' experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., brand management, market access/account leadership experience) in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similarly structured industries with large, geographically dispersed sales teams. Senior Area Business Leader: 8+ years' experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., brand management, market access/account leadership experience) in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similarly structured industries with large, geographically dispersed sales teams. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: Area Business Leader I: $138,600 and $257,400 per year Area Business Leader II: $138,600 and $257,400 per year Senior Area Business Leader: $160,300 and $297,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $138,600.00 - $257,400.00 Skills Desired Analytical Skill, Change Management, Coaching, Collaboration, Commercial Excellence, Complexity Management, Compliance, Ethics, Healthcare Sector, Leadership, Management, Mentorship, Problem Solving Skills, Professional Communication, Team Work
    $160.3k-297.7k yearly 6d ago
  • Head of Growth

    Arcade 4.6company rating

    Remote job

    Our mission is to empower teams to become great storytellers. Our vision is to build dynamic visual experiences. More than 20,000 teams use Arcade to tell better, more engaging product stories, and we need your help spreading the word! Culturally, we are a team of ex-Atlassians, AngelList, and Airbnb teammates. We believe in building beautiful, easy-to-use products that meaningfully improve how software companies showcase their product at every stage of a customer journey. While we are a globally distributed team, for this role we would prefer to bring you into a hybrid work environment based in our San Francisco, CA office. About the role We already have over 20,000 teams using Arcade through viral loops and word-of-mouth alone. We're hiring our first Growth lead to help unlock new channels and programs that drive increased user acquisition, engagement, and monetization. You will be crucial in driving revenue growth through strategic marketing initiatives supporting our self-serve model, and partnering with our CEO to grow Arcade for the next chapter. If you're someone who is ready to hit the ground running and ship at high speeds then we would love to meet you. What you'll do You\'ll own end-to-end growth strategy and execution, working directly with our CEO and leadership team. Your responsibilities will include: Growth Strategy & Operations Own the full self-serve lifecycle strategy across user acquisition, activation, and monetization Define and track core KPIs that drive team success and business growth Operationalize user journeys and run experiments that directly impact user and revenue growth Partner with sales leadership to identify and execute on opportunities for enterprise upsell Channel Optimization & Scaling Analyze our current channel mix and build strategies to optimize and diversify our acquisition Build over 8-figure annual demand gen pipeline to partner with sales Scale our PLG motion while building out our sales-assisted capabilities Design and execute experiments to improve conversion at each stage of the customer journey Build systems and processes that can scale with our rapid growth Who you are Must have: High bias to action & experimental: You are proactive and can take a project from concept to completion. Moving quickly and learning fast excites you. If you see an anomaly, your instinct is to dive in and figure it out. Analytical: You can analyze and optimize campaigns at each customer journey stage, leveraging experimentation in order to improve performance and make data-driven decisions. User-Centric: Your growth hypotheses are built on a deep understanding of product users, buyers, and our value proposition. You have strong user empathy and can translate insights into action. Nice to have: PLG Experience: You've worked in a product-led growth environment, ideally with exposure to both self-serve and sales-assisted motions Benefits Competitive salary and meaningful equity. Unlimited PTO and sick days. 401k, and top-tier Health, Dental, and Vision insurance. $500 a month remote work stipend. Meeting light culture. Biannual company retreats. A team that values diversity and inclusion. Compensation $200k-$300k per year, plus meaningful equity Our values ❤️ Be a coach: We want the best for our customers and ourselves. We coach people to help them achieve their best potential. An “Arcader” is both a teammate and a customer. There is a reason that the same word describes both. Carry the weight: We act like owners. Let's empower each other. When we see something that needs change, we lead through it. An open book: We are open as a team and as a product. We don't put walls up unless it's necessary. We become better when we share information. We are open to diversity of opinion, backgrounds, and thought. Play as a team: We play because we're a creator tool. Life is short. Let's build something meaningful. We play as a team because great teams build great things together. We keep those standards high. Be kind: We can be honest and kind. We can have high standards and be kind. We can say no and be kind. Kindness can vary across cultures, upbringings, and languages - but we try our best to be kind. #J-18808-Ljbffr
    $78k-135k yearly est. 5d ago
  • Regional Manager of Operations - Skilled Nursing

    Cheservices

    Remote job

    Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr
    $76k-107k yearly est. 2d ago
  • Strategic Partnership Manager, Bank Partnerships

    Menlo Ventures

    Remote job

    About the role As a Strategic Partner Manager you will work directly with Chime's bank partners to deliver the company's top priorities. You will be part of a team of partnership managers that serve as the primary point of contact between our bank partners and Chime's product and marketing leadership. You will be responsible for driving the process to review and approve Chime's top initiatives across product and marketing. This is a critical role to represent Chime's strategic growth drivers with our bank partners. This role will report to Chime's Head of Bank Partnerships and Operations. This role requires strong strategic planning, problem solving skills, excellent organizational and prioritization skills, and clear communication skills. The base salary offered for this role and level of experience will begin at $130,050.00 and up to $180,600.00. Full‑time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Lead day-to-day engagement with our bank partners to deliver against Chime's strategic priorities and deliver new innovative products for our members Coordinate with cross-functional stakeholders to ensure products meet bank requirements (regulatory, compliance, operational, customer service) Lead the end-to-end process with banks to review and approve product and marketing development Build strong cross functional relationships with our bank partners and Chime stakeholders including Product, Compliance, Legal, Customer Experience, and Risk Act as primary point of contact to drive internal discussions with Chime stakeholders to address and incorporate bank partner feedback To thrive in this role, you have Have expertise in the fintech banking and payments market and a deep familiarity with the regulatory landscape in banking, fintech, payments, and financial services Have strong relationship building skills and partnership experience with the ability to take ownership and operate with autonomy Have a proven track record of leading complex initiatives with the ability to reach a timely resolution Are driven by results and enjoy doing whatever it takes to execute on complex, high‑pressure projects under tight deadlines Have a low ego and a knack for collaborating with a wide variety of people Have 7+ years of work experience, including: Partnerships experience at a regulated financial services company Experience in consumer banking or payment services Experience working at or with a high growth fintech startup #LI-MM1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out‑hustle and out‑execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't-who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full‑time, regular employees 🏢 Our in‑office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company‑wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.** 💻 In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company‑wide Chime Days, bonus company‑wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non‑birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In‑person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: ******************. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. #J-18808-Ljbffr
    $130.1k yearly 2d ago
  • Remote Major Gifts & Partnerships Manager

    Charity Search Group

    Remote job

    A nonprofit organization is seeking a Manager, Strategic Partnerships to enhance donor engagement and cultivate relationships with major contributors. This remote position requires a minimum of 5 years of experience in fundraising, with a strong focus on strategic relationship building and effective communication skills. Competitive salary ranging from $80,000 to $100,000, including comprehensive benefits. #J-18808-Ljbffr
    $80k-100k yearly 3d ago
  • Manager of Business Process Improvement

    Zoll Medical Corporation

    Remote job

    CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: * LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. * HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. * TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary The Manager of Business Process Improvement will be the internal champion for building a continuous improvement culture within Reimbursement Operations by creating and implementing process excellence across all business segments. The Manager of Business Process Improvement is responsible for identifying, scoping, planning and executing transformational business process improvement initiatives. This is a high visibility role which will require the ability to work cross-functionally with other departments within LifeVest, in addition to external vendors. Essential Functions * Develops a thorough understanding of all functional processes within Reimbursement Operations. * Primes complex process improvement initiatives affecting multiple functions within Reimbursement Operations. * Identifies and eliminates non-value added steps in reimbursement processes, and works closely with a Project Manager and/or technical teams to prioritize. * Collaborates with impacted business areas to reengineer and optimize business processes across all channels. * Manages the development of standard operating processes and maintains an organized repository of these functions within SharePoint. * Proactively identifies tools and standard operating procedures required to effectively process orders, create claims, manage denials and submit patient appeals. * Consistently originates innovative ideas in order to find better ways of accomplishing operational objectives through process improvement. * Challenges process assumptions to ensure conclusions reached are appropriate for a technical enhancements and other strategic initiatives. * Manages the collects, documentation and presentation of functional user requirements. ∙ Oversees user acceptance testing procedures for technology implementations and enhancements that impact reimbursement processes. * Identifies ongoing training needs and assist with developing and implementing the required training activities and learnings across the organization. * Leads a team of Business Process Improvement Coordinators, Reimbursement Trainers and Business Process Analysts. * Establishes metrics to monitor team performance as compared to established goals and targets for improvement initiatives. * Effectively communicates project status and outcomes to senior leadership (verbally and in writing) and serves as an escalation point for process improvement initiatives. * Prepares high-level status reports on a frequent basis for the Director and VP, Reimbursement Operations. * Manages external vendor relationships. Required/Preferred Education and Experience * BS/BA in Business Administration, Finance, Information Technology or relevant area of study required * Master's degree (MBA, MHA, or equivalent) preferred preferred. * 5+ years of experience in medical billing, healthcare revenue cycle management, or a related healthcare operations role required. * Hands-on experience with API integrations, data transfers, and troubleshooting issues across multiple interconnected applications. * Experience implementing new processes, identifying process gaps, and driving cross-functional change management. * Six Sigma or Lean certification prefered. Knowledge, Skills and Abilities * Proven track record in process improvement, workflow optimization, and operational efficiency initiatives within a healthcare or medical billing environment. * Strong understanding of healthcare compliance standards (HIPAA, CMS guidelines) and payer requirements. * Familiarity with medical billing software, EMR systems, and data analytics tools. * Demonstrated ability to lead root cause analysis, develop corrective action plans, and manage complex technical workflows. * Excellent communication skills for collaborating with IT, operations, and clinical teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Talking - Occasionally * Hearing - Occasionally * Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $110,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
    $110k-125k yearly Auto-Apply 3d ago
  • Business Process Manager

    Cielo Projects 4.2company rating

    Remote job

    Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels. Job Description ABOUT THE ROLE The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals. WHAT YOU'LL DO Oversee and manage team members to set clear expectations and provide performance feedback to achieve success Establish workshops/activities to ensure strategic timelines are met Coordinate team efforts by site based on organizational deployment roadmap Collaborate with functional leaders and their teams to achieve harmony in goals and objectives Oversee creation of business requirements and delivery to development teams Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments Qualifications WHAT YOU'LL NEED Bachelor's degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience Minimum of 5 years' experience with project leadership and team management Strong communication and leadership skills Experience mapping and testing various business processes Ability to work and collaborate with all levels of an organization Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point Preferred knowledge of WTS Paradigm and various ERP functionality Additional Information All your information will be kept confidential according to EEO guidelines.
    $74k-112k yearly est. 18h ago
  • Manager of Business Process Improvement

    Zoll Data Systems 4.3company rating

    Remote job

    CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary The Manager of Business Process Improvement will be the internal champion for building a continuous improvement culture within Reimbursement Operations by creating and implementing process excellence across all business segments. The Manager of Business Process Improvement is responsible for identifying, scoping, planning and executing transformational business process improvement initiatives. This is a high visibility role which will require the ability to work cross-functionally with other departments within LifeVest, in addition to external vendors. Essential Functions Develops a thorough understanding of all functional processes within Reimbursement Operations. Primes complex process improvement initiatives affecting multiple functions within Reimbursement Operations. Identifies and eliminates non-value added steps in reimbursement processes, and works closely with a Project Manager and/or technical teams to prioritize. Collaborates with impacted business areas to reengineer and optimize business processes across all channels. Manages the development of standard operating processes and maintains an organized repository of these functions within SharePoint. Proactively identifies tools and standard operating procedures required to effectively process orders, create claims, manage denials and submit patient appeals. Consistently originates innovative ideas in order to find better ways of accomplishing operational objectives through process improvement. Challenges process assumptions to ensure conclusions reached are appropriate for a technical enhancements and other strategic initiatives. Manages the collects, documentation and presentation of functional user requirements. ∙ Oversees user acceptance testing procedures for technology implementations and enhancements that impact reimbursement processes. Identifies ongoing training needs and assist with developing and implementing the required training activities and learnings across the organization. Leads a team of Business Process Improvement Coordinators, Reimbursement Trainers and Business Process Analysts. Establishes metrics to monitor team performance as compared to established goals and targets for improvement initiatives. Effectively communicates project status and outcomes to senior leadership (verbally and in writing) and serves as an escalation point for process improvement initiatives. Prepares high-level status reports on a frequent basis for the Director and VP, Reimbursement Operations. Manages external vendor relationships. Required/Preferred Education and Experience BS/BA in Business Administration, Finance, Information Technology or relevant area of study required Master's degree (MBA, MHA, or equivalent) preferred preferred. 5+ years of experience in medical billing, healthcare revenue cycle management, or a related healthcare operations role required. Hands-on experience with API integrations, data transfers, and troubleshooting issues across multiple interconnected applications. Experience implementing new processes, identifying process gaps, and driving cross-functional change management. Six Sigma or Lean certification prefered. Knowledge, Skills and Abilities Proven track record in process improvement, workflow optimization, and operational efficiency initiatives within a healthcare or medical billing environment. Strong understanding of healthcare compliance standards (HIPAA, CMS guidelines) and payer requirements. Familiarity with medical billing software, EMR systems, and data analytics tools. Demonstrated ability to lead root cause analysis, develop corrective action plans, and manage complex technical workflows. Excellent communication skills for collaborating with IT, operations, and clinical teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $110,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
    $110k-125k yearly Auto-Apply 4d ago

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