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Remote DeFi Analyst: Risk, Growth & Insights Lead
Gauntlet
Remote senior production support analyst job
A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages.
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$96k-126k yearly est. 5d ago
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Application Support Analyst
F. Schumacher & Co 4.0
Remote senior production support analyst job
About Schumacher
Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company.
Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application SupportAnalyst is a quick learner who is open to change and resourceful in finding solutions.
Application SupportAnalyst
This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL:
Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions.
Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT.
Work closely with development teams with Quality Assurance of system enhancements and new applications.
Triage and Dispatch issues using a help desk ticketing system
Develop and Maintain end user and technical documentation
Bring forward suggestions for improvements of systems, network, applications strategy and execution
Perform scheduled routine system maintenance
Continuously develop system expertise
Other responsibilities as assigned
YOU HAVE/ARE:
Bachelor's degree in computer science or related field
2+ years of experience in application and systems support
2+ years of experience with programming languages; .net, SQL and C#
2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM)
Experience with Dynamics GP and/or Salespad a plus
Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines
Flexible work schedule, including availability after hours including some holidays and weekends
Benefits:
20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan
Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
$71k-95k yearly est. Auto-Apply 12d ago
Commercial Services Production Support Specialist I
Stewart Enterprises 4.5
Remote senior production support analyst job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services ProductionSupport Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of ProductionSupport Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$57k-79k yearly est. Auto-Apply 60d+ ago
Application Support Analyst - Ticketing Software
Gateway Ticketing Systems, Inc. 3.4
Remote senior production support analyst job
For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team.
The Application SupportAnalyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, this role efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is hybrid if local to the Gilbertsville office, or remote within the US.
Experience:
Minimum 3 years of experience in customer service.
Minimum 2 years of experience in technical support, help desk, or related field working directly with customers.
Experience learning and supporting complex software products preferred.
Core Competencies:
Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems.
Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers.
Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint).
Travel up to 10% of the calendar year, which may include weekends and holidays.
Job Description
Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency.
Resolve technical support requests in a timely manner with consistent communication to the customer.
Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s).
Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program.
Provide on-call and backup support as required.
Establish and maintain relationships with customer base.
Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction.
Perform configuration work at customers' sites or attend support-related meetings with customers as required.
General Duties:
Complete all tasks and handle all situations in accordance with Gateway's Core Values.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
Communicate in a clear, concise, and timely manner, including voicemail and email.
Always promote and uphold the values, mission, and vision of the company.
Read, understand, and comply with the Employee Handbook.
Promote and adhere to all defined policies, processes, and procedures.
Perform other tasks as required by management.
Physical Demands:
Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job.
Ability to work in inside environmental conditions.
Diversity and EEO statement:
As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.
Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.
No agencies, please.
We are not sponsoring visas at this time.
$60k-87k yearly est. Auto-Apply 7d ago
Application Support Analyst
Sequoia Connect
Remote senior production support analyst job
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers.
Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape.
As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals.
We are currently searching for a Application SupportAnalyst:
Responsibilities:
Handle Level 1 Analysis for incoming issues and incidents from the service desk.
Triage incidents and ensure adherence to established Service Level Agreements (SLAs).
Investigate issues, find the root cause, and prepare clear and correct bug reports for the development team.
Communicate daily with the Development team, IT Support, Products team, and QA team.
Act as a primary point of communication with the client, product management team, and other external parties in the ecosystem.
Create and maintain comprehensive documentation (e.g., how-to articles, troubleshooting guides, user guides) for the existing knowledge base.
Manage multiple tasks effectively, prioritizing and adapting to changing demands.
Requirements:
5+ years of relevant experience as a SupportAnalyst, demonstrating a Senior-level contribution.
Strong communication skills, both written and verbal, for effective stakeholder and client engagement.
Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns.
Experience working with Excel.
Ability to work independently and be self-sufficient in managing workload and investigations.
Desired:
Familiarity with finance concepts and financial models.
Languages
Advanced Oral English.
Native Spanish.
Note:
Fully remote.
If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: ****************************************
Requirements:
5+ years of relevant experience as a SupportAnalyst, demonstrating a Senior-level contribution.
Strong communication skills, both written and verbal, for effective stakeholder and client engagement.
Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns.
Experience working with Excel.
Ability to work independently and be self-sufficient in managing workload and investigations.
$78k-108k yearly est. 47d ago
Epic Orders & ClinDoc Application Support Analyst
Shyft6
Remote senior production support analyst job
Job Description
.
Job Title: Epic Inpatient Procedure Orders Application Analyst - Go-Live Support (Remote, 3-Month Contract)
Engagement Type: 3-Month Contract, Full-Time Hours
Schedule: Core business hours + Go-Live On-Call Rotation
Position Overview
We are seeking an experienced Epic Inpatient Procedure Orders Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused heavily on break/fix ticket support, stabilization of inpatient procedure ordering workflows, and ensuring providers can safely and efficiently place diagnostic and therapeutic orders from day one.
The consultant will work in a fast-paced, high-volume ticketing environment and must be comfortable participating in an on-call rotation during the go-live window to support 24/7 inpatient operations.
Key Responsibilities
Provide day-to-day break/fix application support for Epic Inpatient Procedure Orders during and after go-live.
Triage, analyze, and resolve incidents and service requests related to:
Diagnostic and therapeutic procedure orders
Order sets and preference lists
Pre-procedure workflows and prerequisites
Order transmittal to downstream systems (e.g., Radiant, OpTime, Cupid, Ancillary systems)
Order status, scheduling, and result integration
Work within the organization's ITSM/ticketing system to manage, prioritize, track, and document tickets in a timely manner.
Collaborate closely with physicians, nurses, advanced practice providers, procedural staff, and ancillary departments to understand issues, reproduce problems, and validate fixes.
Perform root cause analysis and implement durable solutions to reduce repeat issues and improve order reliability.
Maintain and optimize Inpatient Procedure Orders build, including:
Order records and order composer configuration
Order sets and preference lists
Procedure categories, routing rules, and department mappings
Linked diagnoses, questions, and decision support logic
Coordinate with other Epic application teams (e.g., Clin Doc, Inpatient Orders, Pharmacy, Radiant, OpTime/Anesthesia, Cupid, HIM) to ensure end-to-end workflow integrity.
Participate in on-call rotations (evenings, nights, and/or weekends as needed) during the go-live period and early stabilization.
Adhere to established change management and governance processes for all build and configuration changes.
Create and maintain knowledge base articles, known-issue logs, and quick-reference documentation for common issues and standard resolutions.
Contract Details
Duration: Approximately 3 months (with potential extension based on project needs)
Start Date: ASAP - must be able to ramp quickly
Location: 100% remote, with potential extended hours to align with hospital operations during go-live
Hours: Full-time (40 hours/week), with additional hours possible during peak go-live periods and on-call coverage
Requirements Required Qualifications
Epic Orders (Inpatient Procedure Orders) certification/accreditation
Epic ClinDoc certification/accreditation.
2+ years of experience as an Epic Inpatient Application Analyst, with a strong focus on orders.
At least one recent Epic go-live or major upgrade supporting inpatient orders workflows.
Strong understanding of inpatient clinical workflows, including:
Interdisciplinary documentation and communication
Proven experience delivering break/fix support in a hospital or large health system setting.
Experience working with ticketing/ITSM tools (e.g., ServiceNow, Remedy, Cherwell).
Excellent analytical and problem-solving skills, with attention to detail and patient-safety impact.
Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams/Zoom/Chat).
Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.
Preferred Qualifications
Experience supporting large, multi-hospital health systems on Epic Inpatient.
Familiarity with integrated documentation workflows, including HIM/coding, quality measures, regulatory documentation, and nursing-sensitive indicators.
Experience participating in testing cycles (unit, integrated, user acceptance, and regression testing) for clinical documentation changes.
Prior work creating training materials, tip sheets, and quick reference guides for clinical staff.
$72k-103k yearly est. 28d ago
Senior Analyst- Tier 2 Support Analyst
Cardinal Health 4.4
Remote senior production support analyst job
What Product Systems Analysis contributes to Cardinal Health
NPHS Commercial and Pharmacy Technologies manages the NPHS Business segment's portfolio of commercial and pharmacy focused technologies to maximize the business value of the technologies and enhance the user experience.
This role serves as a liaison between the business and IT to align support strategies and capabilities, also providing technical specifications to IT related to issues. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimize business processes by leveraging the functionality of the technology and product solution.
Responsibilities
Provides Tier 2 virtual support to the organization's end users
Support software, hardware, warehouse technology, server, network, and enterprise systems issues.
Respond to escalated issues from the IT Service Center family,
Resolves user requests through discussions with users and coordination with internal and external resources
Provide education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence.
Maintains support related documentation for certain end user platforms, monitoring environments, responding to alerts, and addresses service outages.
Qualifications
2-4 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
What is expected of you and others at this level
Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes action to resolve
Applies judgment within defined parameters
Receives general guidance and may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy
Anticipated salary range: $68,500 - $88,200
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 3/14/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$68.5k-88.2k yearly Auto-Apply 7d ago
Application Support Analyst
Star Source Consulting
Remote senior production support analyst job
StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment.
Job Description
Your Role with the Company:
As the Application SupportAnalyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include:
Provide technical support services to partners in accordance with procedures and SLAs
Used database/application knowledge to find solutions to partners' technical issues
Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo
Provide on-call support as needed outside of work hours
Monitor the phone and ticketing system to resolve all technical issues in a timely fashion
Qualifications
Background Profile:
Associate's Degree Computer Science, Information Systems, or equal Information Technology training
Strong SQL skills and report writing tools experience
Previous Application Support experience
Strong Customer Service and Communication skills
Additional Information
Benefits:
3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited
6 paid company holidays plus 2 floating holidays
Flexible schedules - offer work from home depending on department needs
401k - simple IRA plan
Company sponsored events and lunches
Laid back, close-knit culture
And many more!
$71k-103k yearly est. 20h ago
Temporary Applications Support Analyst
Lenderlive Network 4.4
Remote senior production support analyst job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Application SupportAnalyst's primary responsibility is to act as a liaison between our operational and technical colleagues and ensure that our applications are available and working as expected. The Analyst will perform periodic user audits and help install, configure, troubleshoot and maintain proprietary applications.
This is temporary role expected to last between 8 and 9 months.
Essential Functions
Resolve performance discrepancies for our applications and communicate with internal and external stakeholders.
Monitor existing systems to proactively identify efficiencies within our applications.
Install, configure, and maintain proprietary applications in Development, UAT and Production systems.
Comprehend and translate users' needs to facilitate resolution
Research complex reporting scenarios, systems incidents, and process flow events as needed.
React to business outages to quickly identify, communicate and rectify any issues.
Provide feedback regarding release documentation to Release Manager and developer.
Participate in performing periodic user audits of key Document Services Applications.
Assist in maintaining detailed documentation of current revision of applications, procedures and information flow to support enterprise environments.
Provide user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams.
Participate in the department's on-call rotation.
Perform other related duties as assigned.
Essential Knowledge, Skills, & Abilities
Able to effectively communicate both verbally and in writing to accurately convey messages and share/receive knowledge with both technical and non-technical stakeholders
Proficient with Microsoft Active Directory
Baseline knowledge of application deployment over a CITRIX environment
Proficient with full MS Office Suite including SharePoint
Knowledge of Microsoft SharePoint functionality
Prior experience/ability with Microsoft SQL
Proficient with Adobe Acrobat
Familiarity with editing XML documents
Baseline knowledge of Microsoft Windows 2003, 2008 and 2012 servers
Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment
Ability to prioritize and manage multiple efforts
Commitment and ability to cultivate a diverse and inclusive work environment.
Education
Bachelor's Degree in Computer Science, Information Technology, Information Systems, or related discipline preferred
Experience
Previous application and/or IT systems level support required
Have relevant experience with Microsoft Internet Information Server (IIS)
Compensation and Benefits
Compensation: $24.23 to $30.29 an hour
Temporary role expected to last between 8 and 9 months
Application Guidelines:
For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately.
Working Conditions
Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location.
Physical Demands and Activities
While performing the duties of this job, the employee is frequently required to communicate. The employee frequently is required to remain stationary. The employee is frequently required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; rarely position self to maintain files; rarely moves boxes weighing up to 10 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.
Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.
The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Please note that all s are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$24.2-30.3 hourly Auto-Apply 60d+ ago
Application Support Analyst - Information Technology - EPIC Certification Required
Osuphysicians 4.2
Senior production support analyst job in Columbus, OH
Looking to join a dynamic team at Ohio State University Physicians where excellence meets compassion?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.
Responsibilities
Purpose: This position is responsible for the design, configuration, testing, and implementation of the Epic Resolute PB module to meet our healthcare organization's billing and revenue cycle requirements. This role offers the opportunity to improve financial outcomes and patient satisfaction by optimizing billing processes and technology.
Duties and Responsibilities:
Utilize expertise to support new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user- orientation and optimal program/system performance
Proactively initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management and 4) IT Project Management
Accurately and efficiently work to provide application workflow and functional analysis, build and configuration, unit and integrated testing, and plans for transition to application ongoing support.
Understands workflows with the objective to meet business needs.
Effectively test all code and programs prior to releasing them to the quality assurance (QA) team. Resolve all test issues in a timely manner. Collaborate with the QA team to identify test cases and create/mine test data to enable a thorough test of all deliverables. Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide implementation/productionsupport as required.
Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions.
Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the others to gather requirements and goals to drive optimal solutions.
Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence. Provide implementation/productionsupport as required.
Proactively provide subject matter expertise regarding assigned application(s) to other members of the technology and business teams to ensure quality and minimize impact on other applications and business processes.
Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs.
Qualifications
Requirements:
Bachelor's degree or combination of education and related work experience, equaling 5 years.
Basic understanding of the Software Development Life-Cycle (SDLC).
Demonstrated working knowledge and expertise of healthcare processes and application system coordination.
EPIC certification is required (either upon employment acceptance or obtained within 6 months of employment in position).
Pay Range USD $54,585.74 - USD $81,878.61 /Yr.
$54.6k-81.9k yearly Auto-Apply 8d ago
Sr. or Technical Analyst II - Congestion Hedging- Remote Eligible
+ Participate in development, management, and productionsupport of the Windchill Product Lifecycle Management system. + Participate in the requirements gathering, design, development and implementation of Windchill and related modules including MPMLink and SUMA.
+ Perform Help Desk functions for Windchill - resolve submitted tickets by diagnosing and solving user reported system problems.
+ Assist with the development of user training material. Coach and train users.
+ Generate Test Plans and assist with system testing associated with system upgrades or implementation of new system features/enhancements.
+ Work with cross-functional teams to identify and implement Product Lifecycle Management system capabilities or improvements to existing system capabilities.
**Experience:**
+ Business Administration experience in Windchill Product Lifecycle Management system, including MPMLink, for discrete products.
+ Project management skills and experience in software development, requirements gathering, development, test, and transition to production.
+ IT Help Desk experience - diagnose and solve user reported system problems.
+ Software testing experience - Prepare test plans, conduct tests, report results, and work with the team to resolve issues.
+ Capable of handling multiple problems concurrently, prioritizing appropriately and working in a multi-disciplinary team.
+ Computer application training experience - prepare training material and conduct user training in person or via web conference.
**Required Skills:**
+ Minimum 3 years' experience in Engineering and Manufacturing environment with full understanding of Product Lifecycle Management and key product data (CAD models, Drawings, Bill-of-Materials, Process Plans, Manufacturing Working Instructions, etc.).
+ Minimum 3 years' hands-on experience in Windchill Product Lifecycle Management (11.X, 12.X, 13.X)
+ Primary Skills: Windchill Business Admin, PDMLink, Change Management, MPMLink
+ Secondary Skills: Supplier Management, ThingWorxs, PartsLink
+ Flexibility to work with multiple cultures and time zones in multi-national matrix organization.
**Education:**
+ AAS or Bachelors Degree
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$66k-94k yearly est. 60d+ ago
BI Project Analyst Lead
Cielo Projects 4.2
Remote senior production support analyst job
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels.
Job Description
The Lead Business Analyst for Business Intelligence will collaborate with the ERP transformation project team, spanning various Aperture business areas and corporate functions. The goal is to develop, support, and implement BI solutions using Power BI and Azure reporting capabilities. This role involves working closely with business stakeholders, IT, and third parties to create solid business requirements documents and project deliverables.
Responsibilities:
Reporting and Data Gap Analysis:
Collaborate with ERP project leaders and business SMEs to identify reporting and data gaps for specific business units.
Requirements Gathering:
Work closely within ERP project and stakeholders to understand their data-related requirements, including data visualization needs, reporting requirements, and data modeling preferences.
Data Analysis:
Analyze data from various sources to identify trends, patterns, and insights that can inform business decisions. Use statistical analysis techniques to extract actionable insights.
Data Quality Assurance:
Ensure the accuracy, completeness, and reliability of data used for visualization and modeling purposes. Address data quality issues through cleansing, validation, and verification processes.
Documentation and Communication:
Document data models, visualization designs, and analytical findings to ensure transparency and knowledge sharing. Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
Ad Hoc Reporting:
Prepare ad hoc reports as needed by various stakeholders.
Testing and QA:
Develop and execute test plans, guide testers during the QA process, determine required testing resources, and manage the issue tracking process.
Knowledge and Skills:
Excellent oral and written communication skills, with the ability to market and report complex initiatives to non-technical colleagues or business leadership.
Expertise with Microsoft Power BI, or other BI platform including troubleshooting and automation to streamline operations.
Familiarity with ERP systems like SAP, Orace JDE , Oracle EBS
Blend of ERP and business process acumen (e.g., O2C, P2P), consulting abilities, and analytics capabilities to identify needs and develop optimal solutions.
Strong problem-solving skills and business intuition.
Proficiency with Azure reporting tools and SQL.
Qualifications
Bachelor's degree, or similar technical discipline
3+ years in leading business intelligence and analytics initiatives
5+ years of experience working with data analytics and prior Power BI proven experience, including prior roles as data analyst, data reporter or business analyst.
Experience in project management and overseeing processes from conception to completion also helpful.
Must be able to travel up to 20%
Additional Information
All your information will be kept confidential according to EEO guidelines.
$102k-138k yearly est. 20h ago
Sr. Technology Training & Adoption Analyst
Benesch Law 4.5
Remote senior production support analyst job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
The salary range for this position is $77K to $99K.
Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$77k-99k yearly 60d+ ago
Senior Technical Analyst
Maverc Technologies
Remote senior production support analyst job
The Senior Technical Analyst provides hands-on technical leadership and independent assessment support for IV&V activities across DIS systems. This role focuses on system verification, technical assessment, testing oversight, compliance evaluation, and risk identification, ensuring that DIS systems meet functional, performance, security, and compliance requirements.
The Senior Technical Analyst operates independently from development teams and provides objective, evidence-based findings and recommendations to the PM, COR, and DIS leadership.
Primary Responsibilities
Plan, execute, and document independent verification and validation activities across the SDLC.
Develop independent test plans, test cases, and verification procedures, including in-sprint, post-sprint, and pre-release testing.
Review and assess system artifacts including requirements, design documentation, test results, release notes, and operations documentation.
Participate in and support user acceptance testing (UAT) and release readiness reviews.
Conduct technical assessments of system performance, scalability, reliability, and operational effectiveness.
Evaluate compliance with federal IT policies, CPIC reporting requirements, and applicable OMB guidance.
Identify technical risks, defects, and gaps; document findings and recommend mitigation strategies.
Support configuration management activities, including change request analysis and CCB participation.
Contribute to risk registers, dashboards, and technical sections of WAR, QSR, and risk reports.
Provide technical input to executive briefings and leadership decision support materials.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
8+ years of experience supporting federal IT systems in a technical assessment, IV&V, or quality assurance role.
Demonstrated experience performing independent system verification and validation.
Strong understanding of SDLC methodologies, including Agile development practices.
Experience conducting functional, regression, and performance testing.
Ability to analyze complex technical issues and present findings clearly to both technical and non-technical stakeholders.
Experience reviewing and validating system documentation and operational artifacts.
Preferred Qualifications
Experience supporting HHS or other civilian federal agencies.
Familiarity with grants management systems or large transactional platforms.
Experience with compliance assessments and federal reporting requirements.
Certifications such as ISTQB, ITIL, or equivalent technical credentials.
Benefits
Private Health Insurance
Paid Time Off
Work From Home
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Wellness Resources
$78k-105k yearly est. 15d ago
Enterprise Systems Analyst
Usalco 3.0
Remote senior production support analyst job
USALCO, LLC is a leading provider of aluminum-based component products used in water treatment, pulp and paper manufacturing, the making of catalysts for oil refining, the housing market and other sectors. The right individual will have a can-do attitude, the ability to be part of a team while operating independently and consistently performs to very high standards. This is a remote position.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Enterprise Systems Analyst Supply Chain role is responsible for bridging business operations and technical execution across the company's supply chain and related functional areas. This role serves as a strategic partner to Supply Chain leadership and a key extension of the IT Systems organization. A core function is participating directly in departmental meetings, understanding business processes and challenges, and translating them into clear technical requirements, solution designs, and actionable implementation plans. This position works closely with ERP, infrastructure, application development, vendors, and contractors to ensure technology solutions are aligned with business needs and delivered effectively.
RESPONSIBILITIES
Business Partnership & Requirements Gathering: Engage directly with Supply Chain, Procurement, Logistics, SIOP, Customer Service, and other operational teams to understand business processes, pain points, and improvement opportunities. Document business requirements and translate them into technical specifications and system designs.
Solution Blueprinting: Develop functional and technical blueprints outlining how business needs should be solved within the ERP, custom applications, or integrated systems. Evaluate multiple solution paths and recommend the most efficient approach.
ERP Systems Support & Enhancement: Provide hands-on ERP support and quickly learn the Ross ERP environment. Design, test, and implement enhancements, configurations, and workflows to support evolving business needs.
Cross-Functional Coordination: Partner closely with ERP administrators, developers, external vendors, and Ross technical teams to deliver solutions. Communicate requirements, validate development work, perform testing, and ensure successful deployment.
Technical Problem Solving: Diagnose process and system issues across the supply chain, identify root causes, and develop corrective actions. Provide recommendations for process optimization and system improvements.
Project Leadership: Serve as a key IT stakeholder in supply chainfocused initiatives and system implementations.
Continuous Improvement: Stay current with ERP functionality, industry best practices, and emerging technologies. Continuously look for opportunities to improve business processes through technology and automation.
QUALIFICATIONS
The successful candidate will have significant experience working at the intersection of business operations and technical systems, particularly within Supply Chain functions and ERP environments.
Specifically, the candidate should have:
Bachelors degree in Computer Science, Information Systems, Supply Chain, or a related field.
Strong experience with ERP systems (Ross, SAP, JD Edwards, Oracle, Infor, or similar).
Ability to learn Ross ERP quickly through hands-on partnership with IT Systems leadership.
Experience gathering business requirements and translating them into technical specifications.
Demonstrated ability to blueprint functional and technical solutions to meet business needs.
Understanding of supply chain processes such as procurement, inventory management, planning, logistics, and production.
Experience supporting or configuring ERP modules related to supply chain or operations.
Strong analytical and problem-solving skills, particularly in diagnosing process or system issues.
Ability to communicate clearly with both technical and non-technical stakeholders.
Ability to manage multiple projects simultaneously in a dynamic environment.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a team environment.
Willingness to travel occasionally (approximately 10%).
PREFERRED
Experience with Ross ERP is highly advantageous but not required.
Experience in chemical manufacturing.
Experience with integrations between ERP and peripheral systems (TMS, SIOP, CRM, etc.).
USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the future.
#LI-Remote
$63k-83k yearly est. 39d ago
Senior Technology Operations Analyst
SKE Risepoint
Remote senior production support analyst job
Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.
The Impact You Will Make
This role partners closely with the Vice President of Business Technology Strategy & Operations to support translation of strategic priorities into actionable insights and plans operational frameworks, and insights that inform decision-making, transparency, and value creation across the organization.
The ideal candidate is analytical, highly organized, and skilled at synthesizing complex information into clear narratives, dashboards, frameworks, and recommendations. They will help ensure alignment between business objectives, technology investments, and measurable outcomes.
What You Will Do
Strategic Support & Cross-Functional Alignment
Partner with the VP to support strategic planning, roadmap development, and organizational alignment across technology and business stakeholders
Support cross-functional communication by creating summaries, frameworks, and insights that increase transparency and cohesion
Operational Excellence & Reporting
Build mechanisms to measure, track, and report progress against technology strategic goals, key metrics, and delivery commitments
Identify gaps, risks, and improvement opportunities across teams and support action planning and tracking
Technology Planning & Roadmaps
Work with leaders to gather requirements, timelines, dependencies, and resource needs that inform technology roadmaps
Ensure roadmap inputs are well-documented, structured, and updated consistently
Develop and maintain performance metrics and scorecards across system health, delivery quality, operational maturity, and portfolio performance
Financial & Cost Optimization Analysis
Assist in the analysis of technology spend across operating, capital, and vendor categories
Support financial modeling, forecasting, and cost optimization initiatives, including application rationalization and resource planning
What Success Looks Like
Blending of technical acumen with business savvy to bridge communication and analytical gaps across cross-functional teams
Creative thinking and proactive problem-solving applied to advancing improvements in technology and IT operations
How Impact Will Be Measured in the First Year
Improvements in key technology and IT delivery, financial, and operational metrics
Delivery of meaningful technology operational frameworks analysis, reports, and dashboards
Experience That Matters Most
5-7+ years of experience in business analysis, PMO operations, technology consulting, or technology strategy roles
Bachelor's degree in Business, Information Systems, Data Analytics, Operations, or Computer Science (MBA or equivalent preferred)
Strong analytical skills, financial acumen, and comfort with modeling, dashboards, and performance measurement
Demonstrated ability to analyze complex data sets and translate them into meaningful insights and recommendations
Experience That's Great to Have
Experience developing reports, business cases, operational frameworks, or executive presentations
Exceptional communication, presentation, and storytelling skills
Proficiency in productivity tools such as Excel, PowerPoint, and project management platforms
Exposure to building or maintaining dashboards (e.g., PowerBI, Tableau)
Demonstrate strong attention to detail while maintaining a strategic lens
Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
$87k-115k yearly est. Auto-Apply 6d ago
Senior Analyst, Revenue & Ad Technology (Remote)
Scripps 4.3
Remote senior production support analyst job
The E.W. Scripps Company is seeking a SeniorAnalyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms.
WHAT YOU'LL DO:
Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements.
Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team.
Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution.
Optimize inventory performance by increasing yield ad improving fill rates.
Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution.
Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership.
Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency.
Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives.
Other duties as assigned.
WHAT YOU'LL NEED:
Bachelor's degree in related field preferred.
Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV
WHAT YOU'LL BRING:
Advanced knowledge of ad serving platforms (FreeWheel strongly preferred)
Experience with complex inventory structures and programmatic advertising
Strong data analytical skills with the ability to diagnose technical delivery issues
Understanding of the complete ad delivery pipeline from trafficking to reporting
Ability to problem solve quickly in a fast-paced environment
Process improvement capabilities (automation focus)
Executive presentation skills for leadership reporting
Ability to present technical communications
Possess a process automation mindset and implementation
Workflow optimization and efficiency improvement
Performance metrics development and tracking
Cross-functional collaboration effectiveness
Proven revenue optimization results
#LI-SM2 #LI-Onsite
If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.”
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
$87k-103k yearly est. Auto-Apply 60d+ ago
Sr. Technical Analyst
Maximus 4.3
Senior production support analyst job in Columbus, OH
Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned.
*This role is remote but requires working standard business hours in the US time zone of the client. This position is contingent upon award. *
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
Job Specific Duties and Responsibilities:
-Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects.
-Review project documentation and client materials and provide analysis of technical and business topics.
-Participate in client meetings and offer observations and insight of technical and business topics.
-Identify risk areas and potential problems that require proactive attention.
-Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to:
*Application Lifecycle Management Plan
*System Security Plan
*System Architecture Document
*Database Development Plan
*Configuration Management Plan
*System Requirements
*Functional Design Documents
*Technical System Design
*Data Conversion and Migration Management Plan
*Deployment and/or roll-out plans
-Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues.
-Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
-Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager.
-Complete project work in compliance with Maximus standards and procedures.
-Support team to complete assigned responsibilities as outlined in the Project schedule.
-Support all other tasks assigned by Senior Manager / Project Manager.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Requirements:
-Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required.
-Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience.
-8+ years of progressive technical experience in technical disciplines and roles. E.g.:
*Software Developer to Architect to Manager
*Business Analyst to Project Manager to Senior Manager
-3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid).
-Familiar with multiple computer languages.
-Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.)
-Familiar with operating systems: Windows, Linux/UNIX, OS/X.
-Familiar with AI tools, capabilities.
-Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD.
-Strong command of cloud computing topics.
-Strong command of agile software development practices as well as waterfall development practices.
-Strong desktop software skills: proficient in MS Office, Excel, Word, Project.
-Ability to explain and communicate technical subjects to non-technical audiences.
-Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation.
-Ability to ensure solutions are consistent with organization, client, and project objectives and constraints.
-Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills.
-Ability to work independently.
-Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
-Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential.
-Excellent verbal and writing skills and be comfortable working with customers.
-Ability to multi-task with supervision.
-Self-motivated fast learner.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
140,000.00
$85k-108k yearly est. Easy Apply 7d ago
Senior SBU System Support Analyst
Liberty Mutual 4.5
Remote senior production support analyst job
Product Solutions is looking for a highly motivated System SupportAnalyst to play a crucial role in implementing key Auto product initiatives. The successful candidate will collaborate with agile squads and cross functional teams to drive countrywide and state implementations that align with our strategic goals and support a high performing culture. This includes performing research to assess the interaction of new products with current offerings, pricing, and underwriting programs, and analyze product platform design to identify any gaps or dependencies. In this role, individuals will assess feasibility and present their findings, provide strategic and tactical recommendations to enhance business results, identify cross-team dependencies, and ensure quality.
We are looking for someone who:
* Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture.
* Loves problem solving, with a proven track record of proactively identifying and driving forward change.
* Learns new concepts, processes, and tools quickly.
* Utilizes generative AI to streamline processes and enhance efficiencies.
* Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings.
Job Responsibilities:
* Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset
* Actively participate in discussions to ensure clarity, communicate rating outcomes, raise blockers, and provide recommendations for next steps.
* Create and proactively maintain comprehensive requirements and project documentation with thorough research and analysis to support project clarity and continuity that is easily accessible and understood regardless of domain or portfolio.
* Provides pre and post-productionsupport by validating and monitoring impactful systems enhancements, changes and defects to our customers, stakeholders and support partners.
Qualifications
* Bachelor's or Master's degree in business or technical discipline or equivalent experience.
* Minimum of 5 years related experience.
* Extensive knowledge of business operations, objectives and strategies as well as business process and information flow.
* Understanding of business practices common across many businesses.
* Extensive understanding of re-engineering approaches.
* General knowledge of IT concepts, strategies and methodologies.
* General knowledge of diverse technologies and new and current architectures.
* Skills in object, data and / or process modeling; financial analysis and planning, business value analysis; business process design.
* Negotiation, facilitation and consensus building skills.
* Strong oral and written communication skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
$65k-83k yearly est. Auto-Apply 11d ago
Learn more about senior production support analyst jobs