Senior production support analyst jobs near me

Purpose & Scope: Responsible for planning, design, maintenance and support of all imaging systems throughout the enterprise to include radiology and cardiology systems used within and outside of the Radiology Department. Oversees all imaging systems applications to ensure that they support organizational requirements. Works closely with other hospital IS analysts and engineers to ensure effective integration between hospital and imaging systems. Responsible for overseeing relevant project implementations, training, maintenance, monitoring, support, and integration of systems to the imaging systems, for all imaging systems. Additionally, responsible to ensure the regulatory compliancy of imaging systems with HIPAA and other relevant state and federal regulations. PACS Administrator is also be responsible to coordinate and collaborate with other internal and external entities - to include vendors - to ensure efficiency and of the workflow and utility of the imaging applications/systems. Education: Bachelor's degree in information technology, radiological procedure, in a related field, or equivalent experience is required. Completion of HL7 Interface Creation/Maintenance training is required. Experience: Five years of experience in healthcare imaging systems management is preferred. Three years of experience in healthcare imaging systems workflow is required. One year of experience in HL7 is preferred. One year of experience in DICOM is required. Experience in information security and project management is preferred. Knowledge of medical terminology is required.

Akkodis is seeking a Technical Support - Sr for a Contract job with a client in Mclean VA . Ideally looking for applicants with a solid background in the financial services industry Technical Support - Sr(MAC OS EXPERT ) Duration: 8 Months + Possible Conversion Rate Range: $31-32 /hr on w2 ; The rate may be negotiable based on experience, education, geographic location, and other factors. Must Have Exp with Mac PC(Very good experience is required ), Networking, Software, Android, Apple & Google Environment They use ServiceNow as Ticketing System Great Communication, Problem solving & Soft skills are really important for this role. Job Description: Responsibilities: Provide support for a fast growing group of team members in multiple divisions Heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. Top notch customer focused support Excellent written and verbal communication skills Engaged in cross-train efforts amongst peers where applicable Contribute to site level operational readiness, process improvements Effectively manages up as needed Self-aware of gaps in skills, works to improve Frequent collaboration with site lead, acting as back-up when delegated to Cross platform collaboration with immediate peers Basic Qualifications: High School Diploma, GED, or equivalent certification. At least 1 year of experience in remote administration and end user support. At least 1 year of experience with Windows 10 or earlier operating systems. At least 1 year of experience with ticketing and traffic reporting tools(Zendesk, HPSM, ServiceNow). At least 6 months of experience with Google suite applications. At least 1 year of experience with mac OS (High Sierra). Preferred Qualifications: Bachelor's Degree in Business, Information Systems, Computer Science or Military experience. 1+ years of experience with Active Directory services integration. 1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions. Apple certification(s). 1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX). 1+ years of mac OS Server administration experience. 1+ years of experience with Active Directory. 1+ years of mac OS Server administration experience. 1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 1+ years of experience with productivity tools running on Mac's, to include MS Office, Lync or Skype 1+ years of experience with Mac experience supporting 100+ end users 1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and mac OS If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ********** /*********************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence. *Occasional Travel REMOTE Job Responsibilities Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties Updates transaction information as necessary based on change requests related to the parties on file or property Assists in maintaining expected production levels and delivery standards on a daily basis Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Responsibilities We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills. Job Summary As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency. Key Responsibilities: * Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues. * Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs. * Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. * Document all client interactions and solutions in the case tracking system. * Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase. * Mentor and assist junior analysts with inquiries and case resolutions. * Leverage AI tools to enhance support efficiency and effectiveness. Qualifications Required Qualifications: * 3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions. * Advanced knowledge of accounting principles and practices. * Strong problem-solving and troubleshooting skills. * Excellent communication skills, both written and verbal. * Ability to work effectively in a remote, collaborative team environment. * A proactive and positive attitude, with a willingness to learn and grow within the organization. Preferred Qualifications: * Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision). * Previous mentoring or leadership experience in a support environment. * Familiarity with AI-driven support tools and technologies. Why Join Deltek? At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company.

About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer's toolbox, and are building the team that will make that happen. Our values guide us -they are present in how we show up, make decisions, and work together to make an impact. We're curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!About the Role As the Senior Support and Services Operations Analyst, you'll be responsible for building scalable processes, systems, and insights that empower our Support organization to deliver exceptional experiences for customers using Temporal Cloud. You'll play a key role in driving operational excellence as we migrate from Zendesk to Pylon, ensuring the new platform supports a seamless and data-rich customer experience. This role sits at the intersection of Support, RevOps, and Product, and will focus on optimizing workflows, automating reporting, and integrating customer health data into our broader GTM systems. What You'll Do Design and document scalable support processes across ticket routing, SLAs, escalation paths, and customer feedback loops. Develop analytics and dashboards to measure customer health, case volume trends, response times, activation, and consumption-impacting support issues. Partner with our GTM Systems team to integrate Pylon data with Salesforce, Slack, and other GTM systems to provide unified visibility into customer interactions and consumption blockers. Partner with Product and Data Analytics to identify patterns in support requests that signal opportunities for product improvements or proactive enablement. Optimize support capacity planning by analyzing ticket drivers, volumes, and patterns to forecast staffing needs. Collaborate cross-functionally with Finance and RevOps to link support performance to retention, expansion, and consumption growth. Establish quality assurance and feedback programs to ensure consistency and continuous improvement across support interactions. Act as the internal SME for support tools and automations, managing configurations, user permissions, and change requests. As Temporal scales, you'll help shape the systems and insights that power our post-sales experience, partnering with Technical Services leadership (Support, Professional Services, and possible new roles) to ensure our operations fuel both customer success and revenue growth. Build utilization, margin, and attach-rate models across Support, Services, and TAM. Support incentive model design and exec-level reporting for post-sales performance. Maintain accurate customer and partner records in Salesforce and integrated tools, ensuring data integrity for reporting and decision-making. Document processes and maintain clear SOPs for both functions. Manage operational workflows for high-tier customer benefits such as managed Slack channels and other entitlements. Monitor and track support SLAs, case resolution, and customer satisfaction metrics. What You'll Need Able to manage structured processes across multiple functions without losing accuracy or timeliness. Experience with Salesforce and customer support platforms (Zendesk, Pylon) Comfortable creating and interpreting reports to track performance and identify improvement areas. Able to work with technical, operational, and relationship-focused stakeholders Capable of managing priorities across different teams while maintaining service quality. High accuracy in data entry, entitlement tracking, and process documentation. High data fluency with hands-on experience in SQL and BigQuery to analyze performance, build dashboards, and ensure data accuracy across systems. Compensation The estimated pay range for this role is $128,000-$160,000 This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits Unlimited PTO, 12 Holidays + 2 Floating Holidays 100% Premiums Coverage for Medical, Dental, and Vision AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) Empower 401K Plan Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Additional Perks $3,600 / Year Work from Home Meals $1,500 / Year Career Development & Learning $1,200 / Year Lifestyle Spending Account $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you) $500 / Year Professional Memberships $74 / Month Reimbursement for Internet Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

About RentACoop RentACoop is a rapidly growing small business with roots on a working farm in Germantown, Maryland. As we continue to expand, both nationally and globally, across multiple product lines and sales channels, we remain grounded in the values that shaped our founding: innovation, integrity, and a deep respect for animals and their caregivers. Our mission is to design and manufacture practical, high-quality solutions that simplify and enhance the experience of raising chickens, birds, and small animals. From hands-on product development to daily operations, our team is united by a shared passion for creating tools that are both functional and accessible. We are proud to lead with purpose across our expanding family of brands: RAC Paws by RentACoop - focused on enriching the lives of small animals and their caregivers Fluffy Layers by RentACoop - a lifestyle brand for animal lovers, offering thoughtfully designed gear from coop to kitchen Our growth is driven not just by what we build-but by why we build it. We believe that raising animals, especially chickens, can be a transformative experience for individuals, families, and communities. That belief fuels our long-standing commitment to giving back. To date, we've contributed more than $200,000 in products and financial support to public schools, 4-H clubs, camps, Habitat for Humanity, The Salvation Army, and other community organizations across the United States. As we scale our operations and deepen our impact, we're seeking mission-aligned team members who are excited to grow with us while helping us stay true to the core values that have made RentACoop a leader in animal care innovation. Position Overview RentACoop is seeking a highly capable, self-directed Operational Support Analyst for a part-time remote role with a strong emphasis on Excel-based analysis, data visualization, and operational reporting. This role supports senior leadership by transforming raw data into actionable insights that drive decisions across operations, logistics, and e-commerce channels. The ideal candidate thrives in fast-paced environments, takes initiative, and has a passion for building well-structured, data-driven tools that simplify complex workflows and support organizational efficiency. Key Responsibilities Develop and maintain Excel-based dashboards and tracking tools for reporting, forecasting, and performance measurement across departments Analyze and visualize data from multiple sources (QuickBooks, Shopify, Amazon, internal trackers) to identify trends, inefficiencies, and cost-saving opportunities Create and automate dynamic reports using advanced Excel formulas (XLOOKUP, INDEX-MATCH, IFERROR, SUMIFS, etc.), pivot tables, and conditional logic Utilize Power BI (preferred) to build visual reports that simplify decision-making for non-technical stakeholders Ensure data integrity, version control, and accessibility across shared drives and collaborative tools Provide proactive administrative and technical support to executive leadership Organize and streamline digital documentation, process flows, and cross-departmental reporting structures Support special projects involving financial, operational, or supply chain data, helping to turn complex datasets into clear insights Qualifications Minimum 3 years of experience in a similar role involving operational data analysis, business support, or executive reporting Advanced Excel proficiency comfortable building multi-tab workbooks, dashboards, and formula-based models that can be used by multiple team members without error Proven ability to translate data into actionable insights using charts, conditional formatting, and summary reporting Power BI proficiency is a strong plus; experience designing interactive dashboards or reports preferred Experience managing data organization and access within Microsoft 365 Strong organizational and problem-solving skills; able to prioritize and work independently Excellent written and verbal communication skills, with the ability to present data clearly and confidently Experience supporting C-level executives or operations teams preferred Bonus if familiar with Cin7, SPS, Shopify, Amazon Seller Central, or logistics systems This Role Might Be for You If... You think in rows, columns, and patterns - and love uncovering insights through data You're quick to automate repetitive work and build smarter reporting systems for others You take pride in being accurate, efficient, and ahead of deadlines You enjoy troubleshooting and finding streamlined solutions to operational challenges You prefer autonomy and producing high-quality, reliable work without micromanagement Part-Time Benefits Include Up to 80 hours of paid time off annually Product discounts Flexible scheduling Growth opportunities within a mission-driven company Additional benefits may apply based on role, schedule, and tenure. Employment may be contingent upon RentACoop LLC's receipt of a job-related drug test, physical exam, motor vehicle report, background check, reference check, and/or E-Verify, as permitted by law.

Who We Are: So, you've heard about being #addedtocart At Cart.com, our mantra is “Be Brand Obsessed”. Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com's mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other. Since our founding in 2020, Cart.com's one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love-getting their great products into the hands of amazing customers. We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about. Cart.com is building a community that is committed to living out these 6 core values: WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success. WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems. WE DON'T GIVE UP: No one expected this to be easy. We are resilient- we dig in and keep going. WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective. WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others. WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve. The Role: The Production Support Specialist is a technical contributor to Cart.com's Fulfillment Production Support team. This role requires significant experience in the design, implementation, operations, and troubleshooting of software platforms and processes that drive daily operations across Cart.com's nationwide fulfillment network. This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. What You'll Do: Design and implement technology solutions to increase throughput and units-per-hour metrics Lead the investigation and root cause analysis of issues that slow or stop production operations in Cart.com's fulfillment center network Collaborate with Cart.com's software engineering team to design, test, and rollout new software capabilities throughout the fulfillment network. Collaborate with sales and account management teams to represent the capabilities of the network to existing customers and prospects Collaborate with solution architects to design software solutions or processes that can be effectively operationalized within facilities Provide technical mentorship for new or junior members of the production engineering and support team and solution design Provide technical mentorship for junior members of the team Participate in the teams on-call rotation Who You Are: You have the ability to write, troubleshoot, and optimize SQL statements and stored procedures against production databases You have familiarity with monitoring and managing cloud-based services, assessing system resources including memory, CPU utilization, I/O latency, and disk/storage capacity utilization You have the ability to rapidly learn and troubleshoot third-party infrastructure software You have working knowledge of network protocols and server-to-server communication techniques to transmit and synchronize processes and data across distinct software platforms. You have the ability to collaborate cross-functionally with software engineering, facilities operation, sales, client services, and finance What You've Done: You have 3+ years in systems design, implementation, and operations of 24/7 production systems You have 3+ years production support within distribution, fulfillment, logistics, or other environments with high daily volume. Nice to Haves: You have the ability to script software solutions in Python, PHP, Node, .Net, or other commonly utilized programming languages Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: As the Application Support Analyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include: Provide technical support services to partners in accordance with procedures and SLAs Used database/application knowledge to find solutions to partners' technical issues Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo Provide on-call support as needed outside of work hours Monitor the phone and ticketing system to resolve all technical issues in a timely fashion Qualifications Background Profile: Associate's Degree Computer Science, Information Systems, or equal Information Technology training Strong SQL skills and report writing tools experience Previous Application Support experience Strong Customer Service and Communication skills Additional Information Benefits: 3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited 6 paid company holidays plus 2 floating holidays Flexible schedules - offer work from home depending on department needs 401k - simple IRA plan Company sponsored events and lunches Laid back, close-knit culture And many more!

This position is for a Cityworks application support analyst, and other related system integrations within the ITS Department and Enterprise Applications division. ITS is a 24x7 information technology shop. Applicant must be willing and available to perform duties as required by the job. This may include work on nights, weekends and holidays. Metro Information Technology Services is the central IT provider for the 60 departments and agencies of the Metro Government with a mission to "lead the delivery of exceptional technology, service, and solutions." ITS staff members deliver 33 separate service lines to our partners within Metro Government. These services support the delivery of services to Nashville's residents and visitors. In addition to Metro's generous healthcare and pension benefits, ITS fosters a positive work/life balance through policies including remote work and flexible scheduling options. * Providing primary application support for Cityworks PLL, Cityworks AMS, ePermits and Land Management which are being used by a variety of general government departments with over 1000 internal users. * Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications, utilizing SQL for research and data verification. * Performing advanced back-end application configuration based on user requests with constantly changing priorities. * Reporting or forming creation/modification in Cityworks and associated systems using Crystal Reports and SQL queries. * Performing business analysis activities for enterprise-wide projects such as project plan input, deliverable definition and tracking, status reporting, conducting user level meetings and training. * Coordinating and communicating with users and other team members including process owners, users, departments, ITS technical team, and consultants. * Data extracts and updates from SQL based on user request and/or public request Three (3) years of experience in IT systems support, Crystal report creation using SQL, SQL script/query writing with back-end advanced system configuration for Cityworks Permitting Land Licensing (PLL) and Cityworks Asset Management System (AMS). * No Substitutions * Resume must be included with application to ensure consideration* Candidates with accreditations earned in a foreign institute are encouraged to apply. Candidate must receive and maintain a passing status from Metro Nashville Police Department (MNPD) background check. Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. * Experience with SQL Server Management Studio (SSMS) * Experience writing SQL queries to update or extract data from a SQL database * Experience as IT systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion * Experience coordinating and managing IT projects and end-user training We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at ************.

To coordinate and conduct the most complex system analyses, feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex EDP techniques to Navy Federal functional areas. Plan, coordinate and organize projects and project teams. Oversee full lifecycle project implementation and exercise full technical knowledge of all phases of applications systems analysis. Act as supervisor in the incumbent's absence. Responsibilities Design and document complex technical solutions to functional systems requirements including feasibility evaluation, technical architecture, logical data models, system processes, programs and modules, testing and conversion procedures, and detailed design function specifications, and program specifications Direct and develop cross departmental and highly visible complex projects and assign tasks May review and approve work of staff and ensure adherence to user requirements and department standards May provide input to supervisor concerning performance evaluations of section members Provide technical advice and guidance to team members, stay on top of emerging technology trends Design, build, and implement programs based on detailed specifications Provide expert consulting and support services to internal customers Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements Analyze and revise the most complex existing system logic difficulties Determine application modifications, additions, and/or configuration codes; test and document program modules May develop, test, and implement task plans Develop and implement data verification methods and standard system procedures Review specifications for the development of program modules for accuracy and content to ensure consistency with department standards and corporate objectives Plan, coordinate, and organize coding, testing, documentation, and implementation of program modules, applications and supporting procedures for automated systems Report application flexibility and scalability to management; develop project plans and provide information to leadership to assist in setting priorities Lead, guide, and mentor lower level team members Perform other duties as assigned Qualifications Effectively communicates complex technical concepts to non-technical stakeholders, translating technical processes into clear, actionable business insights to support strategic decision-making Extensive experience with advanced knowledge of sophisticated programming languages and system technologies Extensive experience with advanced knowledge of systems analysis and design techniques in program development Demonstrated ability to apply structured programming, design, and analysis techniques Significant experience in full lifecycle project planning and management to include planning, testing, implementing and problem solving in a large, complex Information Systems environment Ability to exercise initiative, good judgment, and make sound decisions Demonstrate the ability to work independently and manage multiple priorities effectively Desired - Working knowledge of Navy Federal's functions, philosophy, operations, systems, and organizational objectives Advanced organizational, planning, analytical, and problem solving skills Advanced interpersonal, verbal, and written communication skills Effective word processing and spreadsheet software skills Effective database and presentation software skills Bachelor's Degree in Computer Science or the equivalent combination of education, training, or experience Desired - Master's Degree in Computer Science or the equivalent combination of education, training, or experience

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Job Duties and Responsibilities: Act as the primary liaison to the organization, representing your clients needs and driving alignment with broader capabilities and initiatives. Consult on strategic business priorities to identify solutions that offer the highest value and greatest impact. Facilitate collaboration across stakeholders and teams to ensure seamless execution, prioritization, and follow-through of efforts. Monitor progress and outcomes to ensure solutions are delivering value and meeting the needs of stakeholders. Educate business partners in BI tools, capabilities, and data literacy concepts to foster a culture of data-driven decision-making. Help define, refine, and translate business needs into data questions, metrics, and solutions that align with Operational goals. Identify overlapping business needs and opportunities to scale solutions across teams for greater efficiency and impact. Serve as a change agent - helping leaders adopt new ways of thinking about and using data through consultative guidance and empathetic support. Stay informed about the IT roadmap and upcoming initiatives to proactively guide business partners and manage expectations. Maintain clear, concise documentation of needs and decisions. Knowledge and Skills Proficient in tools such as Excel, PowerPoint, and data visualization platforms (e.g., Tableau, PowerBI); not expected to be a technical expert but comfortable working within a business intelligence ecosystem. Strong understanding of how data and analytics support business operations, particularly within underwriting domains. Strategic thinker with strong problem-solving skills and a systems mindset; able to ask the right questions, synthesize insights across lines of business, and guide stakeholders through ambiguity. Solid understanding of financial services product offerings, distribution channels, and the competitive landscape, with the ability to translate external trends into internal strategy Familiarity with one or more operational domains (e.g., Pharma, Biotech, or Life Science etc.), with the ability to tailor analytics solutions to the unique needs and workflows of each area. Proven ability to communicate the strategic value of data and analytics, and to guide cross-functional stakeholders in developing and adopting data strategies across business units. Exposure to business intelligence concepts such as KPIs vs metrics, data governance, or data literacy. Excellent communication and interpersonal skills, with the ability to build trust, influence without authority, and communicate complex concepts clearly to non-technical audiences. Excellent documentation skills with the ability to clearly capture and communicate business needs, statuses, and outcomes to both technical and non-technical audiences. Strong organizational skills and ability to manage multiple initiatives while maintaining attention to detail and a focus on value. Ability to navigate complex stakeholder environments and drive alignment across diverse perspectives. Experience in supporting change management efforts or influencing adoption of new tools, processes, or cultural shifts. Adept at identifying themes, synthesizing information, and drawing meaningful insights from conversations and data. Education level and/or relevant experience(s): 8+ years of experience in business intelligence, internal consulting, relationship management, or strategy-focused role 3+ years of demonstrated ability to think strategically, connect solutions to business outcomes, and guide stakeholders through ambiguity. 2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders. 2+ years of experience supporting a large-scale enterprise initiatives. The base salary range for this role is $153,200 to $191,500. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels. Job Description The Lead Business Analyst for Business Intelligence will collaborate with the ERP transformation project team, spanning various Aperture business areas and corporate functions. The goal is to develop, support, and implement BI solutions using Power BI and Azure reporting capabilities. This role involves working closely with business stakeholders, IT, and third parties to create solid business requirements documents and project deliverables. Responsibilities: Reporting and Data Gap Analysis: Collaborate with ERP project leaders and business SMEs to identify reporting and data gaps for specific business units. Requirements Gathering: Work closely within ERP project and stakeholders to understand their data-related requirements, including data visualization needs, reporting requirements, and data modeling preferences. Data Analysis: Analyze data from various sources to identify trends, patterns, and insights that can inform business decisions. Use statistical analysis techniques to extract actionable insights. Data Quality Assurance: Ensure the accuracy, completeness, and reliability of data used for visualization and modeling purposes. Address data quality issues through cleansing, validation, and verification processes. Documentation and Communication: Document data models, visualization designs, and analytical findings to ensure transparency and knowledge sharing. Communicate complex technical concepts to non-technical stakeholders clearly and concisely. Ad Hoc Reporting: Prepare ad hoc reports as needed by various stakeholders. Testing and QA: Develop and execute test plans, guide testers during the QA process, determine required testing resources, and manage the issue tracking process. Knowledge and Skills: Excellent oral and written communication skills, with the ability to market and report complex initiatives to non-technical colleagues or business leadership. Expertise with Microsoft Power BI, or other BI platform including troubleshooting and automation to streamline operations. Familiarity with ERP systems like SAP, Orace JDE , Oracle EBS Blend of ERP and business process acumen (e.g., O2C, P2P), consulting abilities, and analytics capabilities to identify needs and develop optimal solutions. Strong problem-solving skills and business intuition. Proficiency with Azure reporting tools and SQL. Qualifications Bachelor's degree, or similar technical discipline 3+ years in leading business intelligence and analytics initiatives 5+ years of experience working with data analytics and prior Power BI proven experience, including prior roles as data analyst, data reporter or business analyst. Experience in project management and overseeing processes from conception to completion also helpful. Must be able to travel up to 20% Additional Information All your information will be kept confidential according to EEO guidelines.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Senior Analyst, Emerging HR Technology and AI Innovation will evaluate and shape the use of emerging technologies across the talent technology landscape and beyond. This includes Workday, ServiceNow, Cornerstone, and other platforms, as well as emerging areas such as AI, automation, and next-generation workforce tools. This role is for someone passionate about technology, curious about what's next, and skilled at translating ideas into actionable recommendations. The senior analyst will lead pilots, evaluate vendors, and synthesize findings into clear recommendations that expand our technology offerings and elevate the employee experience. This role will partner closely with HRIS, integrations, and analytics teams, providing structured support and insights that enable those teams to act. Key Responsibilities Identify, pilot, and deploy AI-driven tools and agents to elevate the employee experience and unlock smarter, faster ways of working Research vendor roadmaps, platform releases, and broader trends across Workday, ServiceNow, Cornerstone, and other platforms Monitor vendor roadmaps and broader trends in AI, automation, and workforce tools Evaluate unused or underutilized functionality, recommend activation, and assess business impact Partner with stakeholders to align emerging tech opportunities with business needs and priorities Lead proof of concepts and pilots, coordinating stakeholders and documenting business outcomes Evaluate new tools and vendors, preparing structured recommendations on fit, value, and trade-offs Translate findings into executive-ready cases, presentations, and documentation that inform decision-making Synthesize insights into strategic narratives, tying emerging tech to organizational priorities Maintain and update a portfolio of opportunities, pilots, and outcomes Share insights across Talent Technology and stakeholders to build readiness for adoption Pursue ongoing learning and exploration in emerging technologies, with the ability to guide others Qualifications 3 to 6 years of experience in Talent Technology, HR Operations, or related HR systems/project work Bachelor's degree in HR, Business, Project Management, CS/MIS, or related field required; Master's degree a plus Demonstrated curiosity and passion for technology, with the ability to connect emerging tech to business needs Familiarity with Workday or other enterprise HCM platforms; broader knowledge of HR systems landscape preferred Strong communication skills with experience presenting to technical and non-technical audiences Ability to lead pilots, vendor evaluations, or small projects, and deliver executive-ready recommendations, presentations, and documentation Self-starter with the ability to manage competing priorities and operate with greater independence Receptive to feedback, adaptable, and able to influence outcomes in a fast-paced environment Resourceful and able to operate with limited guidance while supporting leadership decisions You'll Love This Role If You thrive at the intersection of HR, technology, and AI You move ideas from concept to execution and see pilots through to adoption You stay curious about what's next in tech and look for ways to make it real You connect systems, data, and people to create solutions that work at scale You care less about maintaining what exists and more about building what's next At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $163,900 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

BerryDunn is seeking a Senior Consultant - Technical Analyst to join our State Government Practice Group as a full-time hire, focused on serving our state Finance and Administration (F&A) agency clients. As a Senior Consultant, you will have the right mix of demonstrated project management, technical, and software system implementation skills and experience, as well as exceptional organizational and self-management qualities, strong leadership and client-facing capabilities, and effective written and verbal communication skills. You will support projects for a variety of service areas including risk assessments/Independent Verification and Validation (IV&V), information technology (IT) systems planning, procurement, and other system implementation support services. You will report to the Project Oversight and Quality Assurance Practice Lead within the State Government Practice Group team. Travel Expectations: Travel for client engagements might range up to 50% depending on client and project needs. You Will Lead and support BerryDunn projects providing services for state government clients, such as IV&V, project risk assessments, IT systems planning and procurement, business process improvement/analysis, independent testing, quality assurance, project management, and other similar services Conduct fact-finding activities such as meeting observation, document review, group interviews, and surveys to identify risks and issues facing client projects Report on project status (written and verbal)-including risks and issues-to different audiences, including client executive leadership Facilitate meetings and interviews with client stakeholders with confidence and professionalism Play a role in developing staff; contribute to maintaining and building a positive, fun, and innovative F&A team culture; and participate in and/or lead marketing, proposal, training and other team growth and development activities You Have Expertise in IT system implementations, particularly for state government financial systems Deep understanding of software system implementation technical domains, including data migration, system integration/interfaces, cybersecurity, software development lifecycle, requirements management and system testing, system architecture, operations and system maintenance, etc. Experience with IV&V, project management, risk assessment, IT systems planning and procurement, business process improvement/analysis, independent testing, quality assurance, and other similar services Familiarity with project management documents and best practices. A Project Management Professional (PMP) certification from the Project Management Institute is a plus Familiarity with other state government systems and business processes a plus, such as tax revenue, accounting and finance, HR/payroll, grants management, unemployment insurance, employee pensions, transportation management, or licensing systems A strong customer focus Excellent written communication skills, including documenting complex issues succinctly and logically Excellent verbal and presentation skills, including articulating complex issues to a variety of audiences The ability to balance multiple assignments and achieve quality results in a timely manner The ability to create and sustain positive working relationships with staff and diverse constituencies and to work independently as well as collaboratively Compensation Details The base salary range targeted for this role is $90,000 - $130,000. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. BerryDunn Benefits & Culture Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact ********************* to request an accommodation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. About BerryDunn BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com. #BD_CT Don't See A Match For You At This Time? We invite you to join our Talent Connection and let's stay in touch

Works as part of the client to develop and maintain multiple Rhapsody solutions. Specific Task(s): Develop, Maintain and Enhance Rhapsody solutions Expertise in HL7, FHIR, eICR, Javascript, Good SQL development skills Required Skill set: 3+ years of HL7 interface experience in Rhapsody 2+ years of experience with EHR - Cerner Millennium preferred Working knowledge of TCP/IP. HTTPs, Webservices, Microsoft OS, security protocols Experience with SQL Server, XML, and interface engines Solid understanding of healthcare interoperability standards such as HL7, FHIR, and X12 Proven ability to perform data mapping, transformation, and validation across disparate systems Familiarity with secure data exchange protocols (e.g., VPN, SFTP, HTTPS) and regulatory compliance frameworks including HIPAA and HITECH Skills: SkillRequired / DesiredAmountof ExperienceRhapsody - development Required3YearsHL7, eICR, Java ScriptRequired3YearsFHIRRequired2Yearsjavascript, SQLRequired3YearsTransport Protocols: Webservices, SFTP, TCPIP, HTTPSRequired1YearsVery good communication skills and documentation skills Required3Years Powered by JazzHR GRQrxuao1Y

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The Senior Technology Application Analyst plays a crucial role in managing and supporting various technology applications within an organization. This position typically focuses on ensuring that applications are running smoothly, troubleshooting issues, and optimizing the performance of technology solutions to meet business needs. Compensation This is a full-time, exempt remote position. The expected base salary range for this role is $95,000 to $120,000 USD per year. Actual compensation within this range will be determined based on factors such as experience, skills, education, and internal equity. In addition to base salary, employees in this position are eligible for: Comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) plan with employer match Paid time off and paid holidays Responsibilities Application Support and Maintenance: Oversee day-to-day operations of assigned applications, ensuring they function efficiently. Handle application configuration, updates, and user access management. Troubleshooting and Problem Resolution: Diagnose and resolve application-related issues, collaborating with end-users, development teams, and vendors as needed. Performance Monitoring and Optimization: Monitor application performance metrics, identify bottlenecks, and implement performance improvements to maintain system efficiency. Documentation and Reporting: Create and maintain documentation for applications, including workflows, troubleshooting guides, and support procedures. Regularly report on application performance and usage. Collaboration with Development Teams: Coordinate with developers, architects, and other stakeholders to ensure application integration aligns with organizational goals and technology standards. Change Management: Work within established processes to implement application changes, updates, or upgrades, including testing and validation to minimize disruption. Software Development Lifecycle (SDLC): Familiarity with SDLC methodologies, including Agile, DevOps, and Waterfall approaches, as they apply to application deployment and updates. Troubleshooting and Debugging: Ability to diagnose issues in software and systems, with experience in using monitoring and logging tools. Act as SME for the implementation of the module, hosting video conference calls, workshops, and other meetings as needed. Run regular audits and QA testing to ensure the application is functioning as required. Minimum Requirements Minimum of 10 years' experience in Computer Science or related field required. Minimum of 5 years' experience in SAP SuccessFactors EC. Strong interpersonal, communication and presentation skills. Familiarity with Project management principles and communication. Need to have a strong analytical mind and problem-solving skills. Understanding of Microsoft Fabric, including Power Automate and Power BI. Six Sigma training. Knowledge of system design, development, implementation, and user support principles and practices. Physical Requirements/Working Conditions Remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc. Walk short distances. Reach above and/or below the shoulder. Sit and/or stand for short or extended periods. Lift/carry/move objects, files, and documents up to 25 pounds. Work in an office environment using standard office equipment. Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. This position requires some travel; the ideal candidate can travel for key meetings and at leadership requests. Travel ~20%. Perks & Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered with company match! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

The Application Support Team at Exiger is in search of a Senior Application Support Specialist. The Senior Specialist needs to provide world-class service to our SaaS customers, Internal Teams (CSM's, Migrations, and others), and must be able to effectively engage with our Internal Teams (Product, Development, Infrastructure, others) and our Business Partners. The Senior Specialist will assist with troubleshooting and analyzing issues to answer technical questions about our products. The Senior Specialist will need to be an outgoing, confident, self-motivated individual with excellent verbal and written communication skills. They must possess advanced computer skills, be adept at working independently, while still being an active contributor to the Team. Support requests are sourced via multiple channels (emails, calls/meetings in-person) and in this role, you will need to be able to adapt to, and thrive in the fast paced, growing and dynamic environment that is Exiger. This is a full-time remote or hybrid opportunity, depending on your proximity to one of Exiger's offices. The work schedule will be 8:00AM - 5:00 PM EST Key Responsibilities * Develop an extensive working knowledge of the product suite. * Provide end-user application support via phone, email and in-person. * Coordinate and validate new implementations and upgrades * Coordinate and prioritize support requests. * Facilitate problem-solving between end-user and development staff. * Participate with development staff in testing new releases of the product. * Develop working relationships with sales staff to utilize product knowledge and leverage customer relationships for sales support. * Analyze and troubleshoot problems effectively while minimizing response time. * Proactively optimize Support procedures and automate wherever possible * Ensure customer satisfaction through end-to-end support solutions. * Identify escalation situations and follow appropriate escalation procedures. * Keep end-users up to date throughout the resolution process. * Take ownership of support issues until final resolution. * Assist with the Technical Operations team with server support. * Participate in rotational shift coverage (On-Call) * Collaborate and coordinate with our Incident Management team. As well as participate in our incident management process when required. Professional Experience Preferred * At least four years of application support experience in a technical support environment (startup and/or small team experience a big plus). * Experience with SAAS applications. * Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. * Excellent communication skills, both verbal and written. * Able to work in a team environment but at the same time, be self-motivated. * Able to multitask while balancing competing priorities. * Able to complete product demonstrations and end-user training sessions in a client facing environment. * Previous experience with service desk software (SalesForce, Zendesk, ServiceNow, Jitbit, Desk.com, etc). * Previous experience with JIRA application. Requirements * US Citizenship * Must be able to pass and obtain Top-Secret security clearance after the first year of employment. Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger's mission to make the world a safer place to do business drives its award-winning AI technology platform, DDIQ, built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Exiger has won 30+ AI, RegTech and Supply Chain partner awards. Exiger's core values are courage, excellence, expertise, innovation, integrity, teamwork and trust. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Exiger's hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.

Role: Technical Risk Analyst Work Authorization: US Citizens, Green Card Holders, TN Visa, Green Card EADs Experience Required: 10+ years Open Roles: 2 Compensation Pensacola, FL * W2 (with 56 hours PTO): $50-$57/hr * C2C: $60-$65/hr Vienna, VA * W2 (with 56 hours PTO): $60-$65/hr * C2C: $70-$75/hr Winchester, VA * W2 (with 56 hours PTO): $60-$65/hr * C2C: $70-$74/hr Role Overview The Technical Risk Analyst is responsible for identifying, assessing, and mitigating technical and cyber risks while ensuring operational resilience. This role safeguards the organization's technology infrastructure, applications, and data by partnering with cross-functional teams to manage risks effectively and maintain compliance with internal and external standards. This position requires a professional with strong analytical, communication, and problem-solving skills who can navigate technical complexities and contribute to a culture of proactive risk management. Key Responsibilities * Conduct risk assessments and vulnerability analyses on new and existing technologies. * Collaborate with IT and cybersecurity teams to identify risks and develop mitigation strategies. * Monitor and analyze security incidents and trends to enhance risk management practices. * Assist in developing and implementing risk management policies and procedures. * Stay informed of industry regulations, standards, and best practices (e.g., NIST, ISO 27001). * Participate in audits and compliance assessments to ensure adherence to relevant standards. * Prepare reports for senior management and stakeholders on risks, trends, and mitigation efforts. * Promote risk awareness and drive a culture of risk management across teams. * Support vendor and third-party risk management processes. Required Skills & Qualifications * 10+ years of experience in risk analysis, information security, or related fields. * Proficiency with risk assessment frameworks such as NIST, ISO 27001, or COBIT. * Strong understanding of information technology, cybersecurity, network infrastructure, and cloud computing. * Excellent analytical skills for evaluating risks and developing mitigation strategies. * Ability to interpret complex technical data and assess business impacts. * Strong written and verbal communication skills for collaboration and reporting. * Detail-oriented with a focus on compliance and control effectiveness. * Bachelor's degree in Computer Science, Information Technology, Risk Management, or equivalent combination of education and experience. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As a Cyber Technical Analyst, a typical day will include the following duties: GCI is seeking a full performance level Cyber Operations Support contractor with general knowledge of cloud-based infrastructure and project management experience. Some travel may be required, and a successful candidate will be experienced and professional. Experience working independently is a plus especially in fast-paced and collaborative team environment. At full performance, some oversight will be provided but applicants should be comfortable working independently. Tasks: * Project management * Provide cyber security support to cloud infrastructure projects * Maintain current skills in cyber and cloud infrastructure * Write technical correspondence * Travel to support projects as directed Required Skills: * Travel experience * Prior experience writing technical communications for an audience with varied technical background * Prior experience and technical expertise in computer and network operating systems, hardware/network management, and protocols. * Experience in wireless communications including WiFi, Bluetooth, and RF * Experience in network security, especially with enterprise networks * Experience creating and applying VPNs * Experience with network infrastructure hardware Desired Skills: * Prior experience as a technical SME * Extensive professional travel * Program management experience * Technical expertise in a variety of topics Education Requirement * BA/BS (or equivalent experience) Experience Requirement * 5-7 years of experience * A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans