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Senior program associate skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Nicolle Zellner (on behalf of members of the CSWA),
Angela Sebby Ph.D.
Senior program associate example skills
Below we've compiled a list of the most critical senior program associate skills. We ranked the top skills for senior program associates based on the percentage of resumes they appeared on. For example, 12.0% of senior program associate resumes contained phone calls as a skill. Continue reading to find out what skills a senior program associate needs to be successful in the workplace.

15 senior program associate skills for your resume and career

1. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how senior program associates use phone calls:
  • Provide administrative support including answering phone calls, scheduling meetings, coordinating with other project teams and stakeholders, etc.
  • Fielded incoming phone calls, emails and letters from membership and the public regarding upcoming events and general information.

2. Program Management

Here's how senior program associates use program management:
  • Develop recruitment and on-boarding communications and materials for summer program employees Skills Used program management, relationship building, program implementation
  • Improved communication channels among Program Management Office executives, staff and external stakeholders.

3. PowerPoint

Here's how senior program associates use powerpoint:
  • Prepared project management documents and PowerPoint presentations to the Program Development Division Director.
  • Created professional PowerPoint slides for conference and event presentations.

4. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how senior program associates use data collection:
  • Conducted research and data collection on national and international bicycle programs and educational practices to synthesize innovative programs to MassBike.
  • Monitored project progress through regular data collection, compilation, analysis and continuous communication with local/state NGO partners.

5. Data Analysis

Here's how senior program associates use data analysis:
  • Managed budget and data analysis.
  • Assisted in the design of a project evaluation report and data analysis system for use by program staff.

6. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how senior program associates use technical assistance:
  • Provided technical assistance and consultation to grantees and their representatives in the development of their programmatic and fiscal reporting materials.
  • Provided support and technical assistance to statewide projects implementing the provision of mental health services in juvenile detention centers.

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7. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how senior program associates use professional development:
  • Conducted professional development workshops for elementary teachers on subject specific pedagogical approaches, student assessment and broader curricular aims.
  • Develop coaching professional development workshops designed to meet the needs of urban district teachers and administrators.

8. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how senior program associates use salesforce:
  • Managed member and grant records and disseminate monthly e-newsletters and e-announcements/campaigns using Salesforce and Salsa Labs.
  • Spearheaded company-wide capacity building activities, including upgrading of their data management system to Salesforce.

9. Financial Reports

Here's how senior program associates use financial reports:
  • Analyzed relevant financial data extracted from Comprehensive Annual Financial Reports of various governments and compiled reports based on findings.
  • Evaluated final projects and prepared financial reports, including summaries and donor lists.

10. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how senior program associates use hr:
  • Prepared confidential HR paper records for ImageNow electronic record system.
  • Perform a variety of secretarial and administrative and HR functions for the College of Medicine, Orlando Regional Medical School Campus.

11. Administrative Tasks

Here's how senior program associates use administrative tasks:
  • Supported overall administrative tasks at Nikkei Horizons continuing education program.
  • Administered medications and completed administrative tasks for the day program.

12. Event Planning

Here's how senior program associates use event planning:
  • Worked on growing corporate engagement, sponsor development, increasing membership, event planning, and organization representation at multiple conferences.
  • Handled corporate event planning including advisory committee meetings and educational conferences.

13. Direct Care

Direct care is the act of identifying people with special needs and offering the necessary care for them.

Here's how senior program associates use direct care:
  • Direct care, transportation and behavioral treatment for disabled adults with severe antisocial behavioral tendencies.
  • Provided direct care for adults with developmental disabilities who are living independently.

14. Developmental Disabilities

Here's how senior program associates use developmental disabilities:
  • Worked with day training program serving adults with significant developmental disabilities who are also physically disabled.
  • Delivered top service to individuals with mental and developmental disabilities along with adolescents with autism.

15. Program Development

Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.

Here's how senior program associates use program development:
  • Contributed to achieving the core program initiatives for development and education by conducting research for proposal and new program development.
  • Research and develop new energy efficiency projects for program development and creating event content.
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What type of skills will young senior program associates need?

Nicolle Zellner (on behalf of members of the CSWA)Nicolle Zellner (on behalf of members of the CSWA) LinkedIn profile

Chair, Committee on the Status of Women in Astronomy - CSWA

I believe (hope) that the effects of the pandemic will be short-lived and that there will be a surge in job opportunities once a vaccine is available. Nevertheless, greater flexibility and versatility in skills are always useful. For example, astronomers who have analyzed large data sets or worked with machine learning algorithms will be in significant demand.

Interdisciplinary studies are also on the rise. New fields like astrobiology are rapidly growing, and there are ripe potentials for researchers with unique combinations of expertise or who can work with broad collaborations spanning disciplines.

With the growth of data, especially from large astronomical surveys, technical skills like computer programming and experience with data science tools and machine learning is increasingly useful. The ability to communicate complex ideas to a range of audiences is a necessity in most fields, and astronomers generally have great relevant experience with community outreach.

What technical skills for a senior program associate stand out to employers?

Angela Sebby Ph.D.Angela Sebby Ph.D. LinkedIn profile

Assistant Professor, Western Carolina University

Business, creative, and organizational skills - I would recommend that upcoming graduates are proficient in Word, Excel (highly used), Powerpoint, Outlook (especially how to send meeting requests and calendar organization), TEAMS, Gantt charts for team management, Mindmapping for creativity, and design software. Additionally, I would recommend that they learn how to properly utilize social media for marketing and PR, not just personal posting. Finally, email etiquette would be essential.

What soft skills should all senior program associates possess?

TeWhan Hahn Ph.D.TeWhan Hahn Ph.D. LinkedIn profile

Professor of Finance, Auburn University at Montgomery

Writing skills including email writing, being able to work in teams, and knowing the workplace etiquettes.

List of senior program associate skills to add to your resume

Senior program associate skills

The most important skills for a senior program associate resume and required skills for a senior program associate to have include:

  • Phone Calls
  • Program Management
  • PowerPoint
  • Data Collection
  • Data Analysis
  • Technical Assistance
  • Professional Development
  • Salesforce
  • Financial Reports
  • HR
  • Administrative Tasks
  • Event Planning
  • Direct Care
  • Developmental Disabilities
  • Program Development
  • Social Justice
  • Research Projects
  • Google Drive
  • Skill Building
  • Facebook
  • Press Releases
  • Twitter
  • Travel Arrangements
  • Applied Behavior Analysis
  • Community Outreach
  • NGOs
  • Logistical Support
  • Conference Calls
  • Training Materials
  • Expense Reports
  • Program Materials
  • Grants Management
  • Earned Value Management
  • CPR
  • Role Model
  • Program Planning
  • Government Officials
  • NYC
  • Program Monitoring
  • Medication Administration
  • Financial Transactions
  • Community Organizations
  • Promotional Materials
  • Brain Injuries
  • Program Directors
  • Program Budget

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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