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Become A Senior Program Operations Manager

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Working As A Senior Program Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $136,000

    Average Salary

What Does A Senior Program Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Senior Program Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Senior Program Operations Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Senior Manager 4.2 years
Operations Manager 4.1 years
Top Careers Before Senior Program Operations Manager
Manager 3.2%
Consultant 2.7%
Director 2.3%
Top Careers After Senior Program Operations Manager
Director 6.1%
Consultant 3.2%
Manager 2.9%

Do you work as a Senior Program Operations Manager?

Average Yearly Salary
$136,000
View Detailed Salary Report
$98,000
Min 10%
$136,000
Median 50%
$136,000
Median 50%
$136,000
Median 50%
$136,000
Median 50%
$136,000
Median 50%
$136,000
Median 50%
$136,000
Median 50%
$188,000
Max 90%
Best Paying Company
Zt Corporation
Highest Paying City
San Francisco, CA
Highest Paying State
Utah
Avg Experience Level
3.7 years
How much does a Senior Program Operations Manager make at top companies?
The national average salary for a Senior Program Operations Manager in the United States is $136,497 per year or $66 per hour. Those in the bottom 10 percent make under $98,000 a year, and the top 10 percent make over $188,000.

Real Senior Program Operations Manager Salaries

Job Title Company Location Start Date Salary
Senior Operations Program Manager Global Microsoft Corporation Redmond, WA Jan 06, 2016 $155,327
Senior Program Manager-Azure Operations or Other Microsoft Corporation Redmond, WA Oct 15, 2014 $155,000 -
$175,000
SR. Program Operation Manager Samsung Semiconductor, Inc. San Jose, CA Jan 04, 2016 $154,440
Senior Operations Program Manager Global Microsoft Corporation Issaquah, WA Sep 18, 2015 $150,527
Senior Program Manager-Operating Systems Engr GRP or Other Microsoft Corporation Redmond, WA Jan 29, 2016 $145,900 -
$165,900
Senior Program Manager, Global Operations Hospira, Inc. Lake Forest, IL Jun 14, 2010 $143,500
Senior Program Manager, Global Operations Hospira, Inc. Rocky Mount, NC Jun 14, 2010 $143,500
Senior Program Manager-Operating Systems Engr GRP or Other Microsoft Corporation Redmond, WA Jul 31, 2015 $141,435 -
$161,435
Senior Program Manager-Operating Systems Engr GRP or Other Microsoft Corporation Redmond, WA Oct 02, 2016 $141,435 -
$161,435
Senior Business Operations Program Manager Microsoft Corporation Redmond, WA Jun 26, 2015 $137,524
Senior Program Manager-GFS-Data Center Non-Ops or Other Microsoft Corporation Redmond, WA Aug 31, 2015 $126,035 -
$146,035
Senior Business Operations Program Manager Microsoft Corporation Redmond, WA Jan 20, 2015 $124,295
Senior Program Manager, Loyalty Operations Managem Office Depot, Inc. Boca Raton, FL Sep 29, 2014 $113,000

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Top Skills for A Senior Program Operations Manager

  1. Project Management
  2. Quality Metrics
  3. Process Improvement
You can check out examples of real life uses of top skills on resumes here:
  • Implemented several changes to streamline project management and design procedures to eliminate areas of redundancy and become more cost effective.
  • Instituted process improvements that significantly enhanced departmental communications.
  • Interfaced with all company departments including customer service, collections, marketing and accounting to effectively process customer and vendor requests.
  • Delivered program management inputs for several Global Training and Logistics proposals to technical and cost volumes.
  • Owned full project responsibilities for delivery, schedule and resource management, release management, and manufacturing/testing functions.

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Average Salary:

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Top 10 Best States for Senior Program Operations Managers

  1. District of Columbia
  2. New Jersey
  3. Connecticut
  4. Delaware
  5. New York
  6. Rhode Island
  7. California
  8. Virginia
  9. North Carolina
  10. Washington
  • (616 jobs)
  • (2,177 jobs)
  • (930 jobs)
  • (246 jobs)
  • (3,531 jobs)
  • (221 jobs)
  • (9,989 jobs)
  • (2,633 jobs)
  • (2,362 jobs)
  • (2,403 jobs)

Senior Program Operations Manager Demographics

Gender

Male

65.4%

Female

26.5%

Unknown

8.1%
Ethnicity

White

59.1%

Hispanic or Latino

14.1%

Black or African American

11.5%

Asian

10.6%

Unknown

4.7%
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Foreign Languages Spoken

Spanish

35.7%

Portuguese

7.1%

Marathi

7.1%

Hebrew

7.1%

French

7.1%

Gujarati

7.1%

Carrier

7.1%

Hindi

7.1%

Mandarin

7.1%

Italian

7.1%
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Senior Program Operations Manager Education

Schools

University of Phoenix

13.8%

University of Washington

11.0%

George Washington University

8.3%

San Jose State University

7.3%

Pennsylvania State University

5.5%

University of California - Berkeley

5.5%

Villanova University

5.5%

Southern Methodist University

4.6%

University of Redlands

4.6%

Boston University

3.7%

University of California - Los Angeles

3.7%

Old Dominion University

3.7%

University of Texas at Austin

3.7%

University of Texas at Arlington

2.8%

University of Florida

2.8%

Troy University

2.8%

Regis University

2.8%

University of South Florida

2.8%

University of California - Davis

2.8%

Rochester Institute of Technology

2.8%
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Majors

Business

34.8%

Management

10.4%

Project Management

9.9%

Mechanical Engineering

5.2%

Electrical Engineering

4.6%

Computer Science

4.3%

Finance

4.3%

Education

3.8%

Criminal Justice

2.9%

Communication

2.3%

Human Resources Management

2.3%

Marketing

2.3%

Accounting

2.0%

Industrial Engineering

1.7%

Political Science

1.7%

International Business

1.4%

Industrial Technology

1.4%

Manufacturing Engineering

1.4%

Biology

1.4%

Operations Management

1.4%
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Degrees

Masters

38.6%

Bachelors

38.4%

Other

12.6%

Certificate

4.1%

Associate

3.7%

Doctorate

2.3%

Diploma

0.4%
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