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Senior quality assurance manager skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical senior quality assurance manager skills. We ranked the top skills for senior quality assurance managers based on the percentage of resumes they appeared on. For example, 6.4% of senior quality assurance manager resumes contained continuous improvement as a skill. Continue reading to find out what skills a senior quality assurance manager needs to be successful in the workplace.

15 senior quality assurance manager skills for your resume and career

1. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how senior quality assurance managers use continuous improvement:
  • Result: Increased effective QA presence in interdepartmental continuous improvement meetings resulting in improved voice of customer issue response.
  • Established highly collaborate relationships between quality and other functional groups for attaining objectives and driving continuous improvement;.

2. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how senior quality assurance managers use gmp:
  • Managed the compliance and standardization of GMP programs and procedures across multiple sites, improving harmonization, compliance and efficiency.
  • Developed and implemented the GMP training calendar ensuring training curricula is current, compliant, and approved for all positions.

3. Quality System

A quality system is an organizational structure that helps management, procedures, and processes. The quality system helps the company to achieve its goals by following the right procedures. The quality system is usually documented and is based around a manual that defines and controls the system.

Here's how senior quality assurance managers use quality system:
  • Supported in new product introduction process to ensure compliance to quality systems and successful integration of new products into operations.
  • Monitor performance of the company quality system through corrective and preventive action; collect relevant data and produce statistical/trending reports.

4. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how senior quality assurance managers use fda:
  • Facilitated field action team and process to ensure successful execution through customer notification and documentation needed for timely FDA submission.
  • Led test engineering, customer complaint investigation, quality assurance, and technical literature in an FDA regulated environment.

5. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how senior quality assurance managers use management system:
  • Qualified and implemented an electronic document management system to more effectively manage Standard Operating Procedures and elevate compliance to these procedures.
  • Led Implementation of Performance Management System implementation utilizing logic models in strategic planning settings to ensure value-added services for customers.

6. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how senior quality assurance managers use quality standards:
  • Reviewed and evaluated software products and systems to ensure adherence to company and customer quality standards.
  • Conducted site audits to ensure regulatory compliance and adherence to Quality standards.

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7. CAPA

Here's how senior quality assurance managers use capa:
  • Participated in CAPA process; provided product and system performance metrics, consulted in domestic and international regulatory matters.
  • Supported complaints and investigations through establishment and successful/sustainable implementation of Corrective and Preventive Action (CAPA) plans.

8. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how senior quality assurance managers use product quality:
  • Participated in several key customer negotiations with the Sales Manager over product quality requirements, pricing, and account development.
  • Communicated overall product quality and software release readiness to senior management/executives to support software releases to mobile network carriers.

9. SR

Here's how senior quality assurance managers use sr:
  • Managed a team of 10 Sr. QA specialists and 2 Supervisors, train and supervised new hires.
  • Created and rolled-out corporate document management process change and metrics, leading to Sr. QA Manager promotion.

10. Project Management

Here's how senior quality assurance managers use project management:
  • Reviewed test estimates/schedules for completeness and accuracy and work with Project Management to align expectations on schedules and effort.
  • Gathered Business Requirements and created comprehensive Project Management Plans for enhancements and upgrades to existing software products.

11. ISO

Here's how senior quality assurance managers use iso:
  • Evaluated organizations and prepared audit report and corrective action plans using applicable ISO 9000, 17025, NELAC 2003/2009 audit standards.
  • Co-author of the ISO 9001 Certification of Hill International in Saudi Arabia, enhancing the quality of its services.

12. Process Improvement

Here's how senior quality assurance managers use process improvement:
  • Manage internal Quality Committee and partner with external client quality organization to collaboratively produce process improvement recommendations.
  • Implement process improvement techniques to provide surveillance over a contractor to ensure compliance of contract requirements.

13. QMS

Here's how senior quality assurance managers use qms:
  • Ensured alignment of global service organization with Division QMS remediation and refinement projects.
  • Developed and updated metrics within the QMS to provide meaningful feedback to stakeholders.

14. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how senior quality assurance managers use sigma:
  • Increase maintenance qualifications by 35% through successful implementation of six sigma management processes resulting in streamlined qualification and routing procedures.
  • Develop and implement specific strategic quality plans to improve customer satisfaction using Lean Six Sigma and Best Business practices.

15. Corrective Action

Here's how senior quality assurance managers use corrective action:
  • Achieved financial objectives by preparing the quality assurance budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Evaluated and tracked corrective action commitments resulting from audit observations to verify implementation and effectiveness.
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List of senior quality assurance manager skills to add to your resume

Senior quality assurance manager skills

The most important skills for a senior quality assurance manager resume and required skills for a senior quality assurance manager to have include:

  • Continuous Improvement
  • GMP
  • Quality System
  • FDA
  • Management System
  • Quality Standards
  • CAPA
  • Product Quality
  • SR
  • Project Management
  • ISO
  • Process Improvement
  • QMS
  • Sigma
  • Corrective Action
  • GCP
  • Quality Metrics
  • Regulatory Compliance
  • Internal Audit
  • Test Automation
  • Direct Reports
  • Scrum
  • Selenium
  • Qa Management
  • API
  • Product Development
  • Test Cases
  • Qa Support
  • Java
  • CFR
  • Customer Satisfaction
  • R
  • Jira
  • External Audits
  • Regression
  • SQL
  • Test Strategy
  • SDLC
  • Lean Manufacturing
  • Test Results
  • Customer Complaints
  • KPI
  • Product Releases
  • Qa Testing
  • Android
  • Development Life
  • UAT

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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