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Senior quality manager skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical senior quality manager skills. We ranked the top skills for senior quality managers based on the percentage of resumes they appeared on. For example, 7.7% of senior quality manager resumes contained continuous improvement as a skill. Continue reading to find out what skills a senior quality manager needs to be successful in the workplace.

15 senior quality manager skills for your resume and career

1. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how senior quality managers use continuous improvement:
  • Process: Lead project teams for support of new product/process development and continuous improvements for existing manufacturing processes including aseptic processing.
  • Organize training and provide consultancy in order to support the continuous improvement initiatives of management through the remediation project.

2. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how senior quality managers use oversight:
  • Provided oversight QA technical support for suppliers and external manufacturers supplying clinical material.
  • Manage and provide oversight to domestic and international facilities contracted by company.

3. Project Management

Here's how senior quality managers use project management:
  • Project Management - ASQ Certified Manager of Quality/ Organizational Excellence - Coaching - Management of Metrics
  • Project management of corrective action and root cause initiatives and interdepartmental coordination projects.

4. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how senior quality managers use fda:
  • Supported production in validating production processes, achieving FDA facility certification, and resolving process issues.
  • Reviewed FDA compliance records and manufacturing qualifications and capabilities.

5. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how senior quality managers use quality standards:
  • Supervised and guided vendor quality managers to establish quality standards as per industry and market requirement.
  • Re-developed vendor qualification processes and strategy to integrate regulatory and quality standards changes.

6. Corrective Action

Here's how senior quality managers use corrective action:
  • Oversee quality investigations in manufacturing and quality control to ensure identification of a root cause and implementation of appropriate corrective action.
  • Developed comprehensive plant auditing program; trained supervisors and employees in plant auditing; established follow-up and corrective action program.

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7. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how senior quality managers use gmp:
  • Developed, implemented and maintained quality procedures and systems to ensure compliance with GMP, GCP and GLP regulatory requirements.
  • Train new and existing employees in food safety, GMP, HACCP and quality compliance routinely.

8. CAPA

Here's how senior quality managers use capa:
  • Directed the development of appropriate CAPA Plans to both correct and prevent GxP deficiencies and ensured that these plans are harmonized.
  • Lead supplier/contractor audit teams, the Supplier Review Board, and managed corrective and preventive actions (CAPA).

9. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how senior quality managers use product quality:
  • Managed and closed post-launch product quality issues reported by wireless carriers resulting in significant reduction in product return rates.
  • Implemented a self-developed quality engineering laboratory for design of experiments dealing with vendor product quality and supplier quality issues.

10. ISO

Here's how senior quality managers use iso:
  • Collaborated with team on annual audits conducted on processes and configuration management to meet ISO requirements.
  • Contributed to successful ISO 9001 certification and successful customer qualification of multiple products.

11. Process Improvement

Here's how senior quality managers use process improvement:
  • Key involvement in Engineering Process Improvement along with supervision and auditing of all design related projects using the product realization process.
  • Managed testing process improvement initiatives and established processes, documentation and templates for test management at the organizational level.

12. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how senior quality managers use sigma:
  • Co-led Six Sigma event that improved process capability of Presidential Helicopter Rotor Blade program.
  • Partnered with certified Six Sigma experts to incorporate the methodology into critical projects.

13. Quality Management System

A quality management system is a set of techniques that deals with the procedure, process, and duties to achieve a quality goal and purpose. This particular skill focuses on the coordination and management of the company's policy. With this system, they can determine what needs improvement and understand the level of awareness and efficiency.

Here's how senior quality managers use quality management system:
  • Managed Quality Management Systems implementation and standardization across Intel through improvement programs supporting Corporate and divisional needs.
  • Re-engineered quality management system and culture, developing a Health of Line early detection strategy.

14. Quality Issues

Here's how senior quality managers use quality issues:
  • Developed and implemented a Microsoft Access database to monitor and report on supplied material quality issues.
  • Manage and report RMA analysis to customers and visit on periodic basis to resolve key quality issues.

15. Lean Six Sigma

Here's how senior quality managers use lean six sigma:
  • Facilitate Lean Six Sigma/Rapid Improvement Events, strategy and planning workshops and discreetly manage sensitive/confidential information.
  • Used initiative to promote significant Lean Six Sigma company-wide training initiative with local college.
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List of senior quality manager skills to add to your resume

Senior quality manager skills

The most important skills for a senior quality manager resume and required skills for a senior quality manager to have include:

  • Continuous Improvement
  • Oversight
  • Project Management
  • FDA
  • Quality Standards
  • Corrective Action
  • GMP
  • CAPA
  • Product Quality
  • ISO
  • Process Improvement
  • Sigma
  • Quality Management System
  • Quality Issues
  • Lean Six Sigma
  • Supplier Quality
  • Quality Engineering
  • Risk Management
  • Quality Improvement
  • Quality Metrics
  • Regulatory Compliance
  • Customer Satisfaction
  • CFR
  • Regulatory Agencies
  • Direct Reports
  • Internal Audit
  • Lean Manufacturing
  • Quality Program
  • SME
  • Quality Operations
  • KPIs
  • Qc Testing
  • Food Safety
  • SPC
  • FMEA
  • Preventive Actions
  • SR Quality
  • API
  • Global Quality
  • Customer Complaints
  • AS9100
  • R
  • Technical Support
  • External Audits
  • HACCP
  • Failure Analysis
  • APQP

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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