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Popular senior representative certifications include Certified Professional, Life and Health Insurance Program (CPLHI), Certified Nurse Assistant (CNA), or Certified Pharmacy Technician (CPhT). To improve senior representative qualification and skills, we prepared some online courses to help in senior representative education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 33.9% |
| 2 | Communication | 6.3% |
| 3 | Psychology | 6.3% |
| 4 | Accounting | 5.8% |
| 5 | Marketing | 5.5% |
1. Salesforce Sales Development Representative
If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...
2. HubSpot Sales Representative
Whether you're completely new to sales and looking to start a new career, or you want to grow in your current sales role, this five-course career training program from the inbound sales experts at HubSpot can help you reach your career goals.\n\nYou’ll start by learning the basics of sales enablement and how sales and marketing teams can collaborate to create and keep relationships with their targeted buyers. You’ll develop data-driven sales goals and influential content to enable you to...
3. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
6. Strategies for Senior Housing Communities during COVID-19
SARS-CoV-2, the virus that causes COVID-19, poses a high risk for senior housing communities and the people who live and work there. The COVID-19 response has largely focused on nursing homes, leaving independent living communities serving older adults in the United States with fragmented guidance on how to respond to COVID-19 challenges. This course provides comprehensive instruction and resources for property owners and managers, senior housing staff, service coordinators and providers,...
7. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
8. Customer Service
How to Approach New Customers and Maintain Existing Ones...
9. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
10. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
11. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
12. Fundamentals of Insurance - 2
Part 2...
13. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
14. Fundamentals of Insurance - 1
Part 1...
15. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
16. Financial Accounting & Excel-Comprehensive Accounting Course
Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...
17. Company Valuation & Financial Modeling
Learn comprehensive financial modeling, forecasting and business valuation techniques for Finance professionals...
18. The Complete B2B Sales Masterclass: 6 Courses in 1
1. Generate Leads, 2. Pitch, 3. Close & Handle Any Objection: Get Certified in Cutting Edge, Non-Pushy B2B Sales System...
19. Tesla Company Analysis: Strategy, Marketing, Financials
Acquire the #1 Skill Needed For Investment banking, Private equity, and Consulting - Company analysis...
20. Principles of Financial Accounting
Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...
| Senior representative education level | Senior representative salary |
|---|---|
| Master's Degree | $82,124 |
| High School Diploma or Less | $55,347 |
| Bachelor's Degree | $74,728 |
| Some College/ Associate Degree | $60,029 |