Senior representative work from home jobs

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

## **About the Role** Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Compensation: $25.00/hour Schedule: Full-Time, Monday - Friday, 9:30 AM - 6:30 PM We are seeking a highly specialized and detail-oriented Patient Account Representative to manage the full cycle of medical disability benefits, claims processing, and patient account collections. This role is essential for ensuring maximum reimbursement and financial security for our members and patients. The coordinator will interpret complex state/federal regulations, audit medical documentation, and perform collections while maintaining the highest level of professional communication. Key Responsibilities This position requires extensive interaction with medical records, billing systems, and external payers: Claims Processing & Auditing: Receives, reviews, and controls requests for medical information, visit records, and notes. Audits, abstracts, and summarizes pertinent data from patient medical records to process insurance claims and reports in compliance with state/federal regulations. Financial & Collections Management: Collects monies owing from third-party payers, employers, and patients/guarantors. Contacts debtors by phone/correspondence to arrange payments, abiding strictly by all state and federal collection laws and regulations. Documentation & Adjustment: Prepares and audits visit records using various fee schedules, CPT-4, and ICD-9-CM coding conventions. Generates and records appropriate adjustments, researching all available sources to determine their validity. System Maintenance: Documents all collection action taken on individual accounts in the computer system, including promised payments and insurance filing dates. Performs skip tracing and demographic updates as needed. Coordination & Communication: Acts as a representative to communicate and correspond effectively with insurance carriers, doctors, members, and outside providers to ensure proper and adequate exchange of data and maximization of payments. Required Qualifications Experience: Minimum one (1) year of collections or medical insurance claims processing experience. Related Experience: We are highly interested in candidates with prior experience working within large, complex health plan organizations. Core Skills: Demonstrated ability to perform diversified clerical functions, basic accounting procedures, and highly effective communication (written and verbal). Must have a strong ability to work independently without direct supervision in a fast-paced environment. Technical Proficiency: Proficiency in Microsoft Excel and Outlook. EPIC (HealthConnect) experience is REQUIRED for a quick start. Preferred Qualifications Two (2) or more years of collections experience in the healthcare field. Knowledge of medical terminology, CPT-4, and ICD-9-CM coding. Knowledge of mainframe collections applications and 10-key by touch. Top Three Daily Duties Supporting schedule maintenance and changes for medical providers. Processing insurance claims and reports for compensation. Collecting monies owing and performing follow-up with insurance companies/agencies.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

Job Description Our Company: Tactiq is a fast growing, innovative software solutions provider focusing on bridging the gap between retailers, manufacturers, and distributors. We use world-class technology to support both retailers and suppliers within the DSD industry by standardizing communications and streamlining invoicing. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners. Our People: Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values - Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer. About the Role: As an Account Services Representative, you will be one of the main points of contact for our retail and vendor clients using our platforms. Your role will focus on onboarding, relationship management, and ensuring successful usage and satisfaction with our tech solutions. You'll work closely with internal teams to troubleshoot client issues and provide necessary support that drives client retention and platform utilization. Responsibilities: Build and maintain strong, long-term client relationships by serving as a dedicated liaison. Support the onboarding processes for new vendors and retail clients. Resolve client concerns quickly and effectively. Provide training and support on platform functionality and features. Collaborate with technical support and customer care teams to escalate and resolve client issues. Contribute to continuous process improvements to enhance the client's experience. Requirements 2+ years of experience in account management, client success, customer service, or related customer-facing roles. Strong understanding of SaaS platforms and/or DSD industry workflows preferred. Excellent communication and relationship-building skills. Tech-savvy with the ability to learn and explain complex systems in a simple way. Highly organized, detail-oriented, and capable of juggling multiple accounts. Experience using Microsoft Office, particularly Excel, and CRM tools (e.g., Salesforce, HubSpot) is a plus. Benefits At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment. We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about. We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of. If you're looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we're the right fit for you! Included benefits: Health Care Plans (Medical, Dental & Vision) 401k plan with company match Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (including time for volunteering) & Public Holidays Generous Parental Leave Short Term & Long Term Disability Training & Development opportunities Work From Home & Flexible work arrangements Wellness Resources Tactiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… * We Care * We Act with Integrity * We Are Innovative * We Are Accountable The Benefits & Perks… * Base salary range of $58K - $62K * Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. * HSA, FSA, and life insurance offerings. * Maximize your professional development with our award-winning Learning & Engagement team. * Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE. * Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: * Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. * Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. * Creates and files project preliminary notices and maintains Certificates of Insurance. * Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. * Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. * Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… * Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). * Foundational knowledge of accounting principles and practices. * Proficiency with Microsoft Office products (Excel and Word in particular) * Must be organized, attentive to detail, and possess strong analytical skills. * Ability to effectively communicate (both written and verbally) with diverse audiences. * Capacity to produce results when working both independently and as a part of a team. * Ability to travel up to 5% of the time. Preferred Qualifications: * Familiarity with Viewpoint accounting software. Conduct Standards: * Maintains appropriate Company confidentiality at all times. * Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. * Cultivates and promotes the "Hearts & Minds" safety culture. * Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: * This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. * The Company's "Work from Home" policy is applicable to this position. Physical Demands: * In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. * This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description Elavon is looking for an Account Service Representative to join our rapidly growing digital sales team! The ASR will be a key member of Elavon's Digital Distribution organization, winning new customers via digital experiences. This role will be measured on sales enablement and efficiency, pipeline support, administrative process impact and revenue contribution. Job Functions You will be responsible for providing general administrative support to the Digital Sales team. The position will be responsible for supporting the teams by handling lower value and less complex sales and completion of administrative tasks. Other key areas of responsibility will include: Assist the Sales team with administrative tasks Contact customers on behalf of US Bank Merchant Services to follow up on inbound queries (i.e. sales opportunities). Proactively contact US Bank Merchant Services prospects and customers with information surrounding products and services. Prospect and build a pipeline of qualified leads by contacting existing and new customers via outbound phone calls and emails. Track all contacts and activities in the CRM database. Qualify prospects by using strategic questioning techniques. Identify and overcome objections and execute follow-up actions. Demonstrate high motivation, integrity, and competence to work in a fast-paced team environment. What You'll Bring Experience and interest in the payments or SaaS industry considered an asset. Strong adaptability and inclination for experimentation to meet evolving business needs. High energy and comfortable with digital tools and technologies to drive sales productivity. Coachability - seek feedback that will improve the team's performance. Excellent communication and interpersonal skills (verbal and written). Experience using Salesforce.com or another CRM, and Microsoft suite of office products. Basic Qualifications High school diploma or equivalent Typically three to five years of customer service experience Location: Atlanta, GA Required Schedule: Monday through Friday, 10am to 7pm ET If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.50 - $30.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Customer Escalations & Advocacy Representative Department: Networks Operations The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention. RESPONSIBILITIES Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues. Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements. Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases. Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions. Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates. Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams. Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues. Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors. Strong problem-solving skills and a solution-oriented mindset. Excellent communication, active listening, and conflict resolution skills. Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy. Comfortable collaborating across teams and influencing without direct authority. Experience analyzing data and trends to recommend business process improvements. Knowledge of Sonar (or other) CRM tools preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.

Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Must live in Texas - in/near Dallas, San Antonio, Austin or Houston. Job Duties and Responsibilities What You'll Do: * Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. * Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. * Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: * Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. * Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. * Incredible Incentives: High-value rewards program including exciting trips & prizes. * Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. * Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements * Minimum 1 year of experience in a quota-carrying sales role required. * Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High school diploma/GED required; Associate's or Bachelor's degree a plus. * Pre-employment screen. * Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. * Employee responsible for all setup costs (except where required by law). Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $34,000.00/Year

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Founded in 1963, BIOTRONIK, Inc. is a pioneer in developing innovative technologies and medical devices that save and enhance the quality of life for millions of individuals living with cardiovascular disorders. Our growing success is based on the company's core values - Accountability, Commitment, Entrepreneurial, Integrity, Quality - thus enabling us to inspire confidence and trust in doctors and patients all over the world. With a dedicated base of employees worldwide, we're continually looking for talented professionals with the passion and drive for excellence to join our mission. Customer Solutions Representative (Remote) BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees. At BIOTRONIK- We have a passion for solving puzzles and saving lives. We emphasize teamwork and embrace challenges; where others may see a problem, we see an opportunity to shine. We are adding to our team of Customer Solutions Representatives at BIOTRONIK. We are looking for passionate people - the kind who take pride in finding solutions and achieving successful results. We are looking for people who share our passion for solving problems and working together. If you have a knack for communicating and connecting with people quickly (i.e. baristas, co-workers, customers) and can resolve a “problem” without anyone's heart getting broken, this is the place for you. Come join our team and help us provide world class customer service to our patients, medical clinics, hospitals, physicians and our exceptional BIOTRONIK field representatives. What we offer 50 years of innovation, US headquarters, Lake Oswego, OR Career path- we will partner with you to support your growth Strong, creative and enthusiastic leadership Fast paced and team based work environment Cutting edge technology tools invested to help you get the job done Full-time or part-time schedules Competitive pay in the marketplace Essential Functions Effectively & clearly communicate with patients, physicians, and BIOTRONIK employees to provide effective solutions and support. Contact customers to obtain verification of sensitive information prior to product shipment. Your Profile Strong communication skills, both via phone and written, are essential. Ability to multitask and to prioritize well is necessary. Exceptional judgement to thrive in ambiguous situations. Able to stay calm and work efficiently in a quick moving environment. Flexible schedule. Loves challenge and is constantly striving to improve. Proficient MS Office skills (Word, Excel). Prior healthcare industry experience a plus. Ability to work autonomously effectively. Secure home work area.Loves challenge and is constantly striving to improve. Preferred Education and Experience Bachelor's degree preferred but not required Phone experience, CRM or cloud-based phone system experience is preferred - especially expertise in talking with customers (i.e. patients, health care clinics, hospitals, physicians, and sales field) on the phone. Work Environment This is a remote position, with the option of some in person training and support at our Lake Oswego, Oregon office. Physical Demands This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. Position Type/Expected Hours of Work Full-time and part-time positions are available. Standard days of work are Monday through Friday. Hours of work may vary depending on time zone supported. Occasional evening and weekend work may be required as job duties demand. United States (US) Location: Lake Oswego(0001) Working hours: Full-time BIOTRONIK Inc. USA BIOTRONIK Inc. Job ID: 61636 BIOTRONIK, Inc. is an Equal Opportunity/Affirmative Action Employer, Minority/Female/Disability/Veteran. BIOTRONIK, Inc. believes that diversity leads to strength.

At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees. Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team! We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking. Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable. Summary : The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience. Schedule : Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is a remote position. Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test , employees will receive a $1/hour increase to their base pay rate. Compensation commensurate with experience. At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding. Essential Duties and Responsibilities include the following: Educate and assist customer base on company website, products, and services Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two Provide customer feedback to department for new product and resource development Accurately notate and record each customer interaction to ensure all accounts are updated Be a knowledgeable point of contact for both new and existing customers Handle complex requests with patience, professionalism, and empathy Review and resolve situations in a timely manner by identifying customer concerns Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations Complete and process all required tasks Regularly perform general housekeeping duties in your work area(s) Adhere to all safety policies and protocols and maintain a safe working environment Attend all department/company meetings Other duties as assigned For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description. EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES: High School Diploma or equivalent (GED) - required Previous experience in customer service roles Demonstrated history of stable employment Bilingual in English and Spanish is highly desirable. Experience in printing or wide format production - preferred CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS: Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards. Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance. Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge. Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home. Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced. Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale. 4over LLC Company History: 4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others. Health and Life Insurance- Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care 4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000 Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment 401(k) Retirement Plan New employees are eligible to enroll the first of the month, following 1 month of employment Semi-annual open enrollment (January 1st and July 1st) Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation Immediate Vesting Holidays and PTO 9 Paid Holidays Accumulating PTO to be used after 90-days of continuous and active full-time service 4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense. Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes. Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits. Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability. Job Description Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. ***Preferred location for this position is Grand Rapids or Lansing Michigan*** ***This is not a Sales position.*** Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Qualifications Must currently reside in Michigan near Lansing or Grand Rapids Bachelor's degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Must be willing to travel via plane with overnight stays Ability to maintain confidentiality Additional Information Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k Employee referral program Various monthly wellness driven initiatives Clean, modern work space Conservative and health conscious culture Paid Holidays Basic Life Insurance and Short Term Disability plans at no cost Yearly reviews with salary increases and opportunity for career advancement Apply Now: ****************************************************************************************************************************************** Redirect=false&jan1offset=-300&jun1offset=-240