Senior requirements analyst jobs near me

Job Title: SAP BRIM Consultant Job Type: Remote + Travel - (1 week in a week or 1 week quarterly) Duration: 24+ Months Contract Seeking a senior SAP BRIM Analyst with strong functional expertise (FICA, AR/AP, Billing, Invoicing). Role focuses on business processes, requirements, Agile delivery, and cross-team collaboration. No deep configuration required. Core Responsibilities • Functional analysis across BRIM (FICA, Convergent Invoicing, AR/AP, Billing). • Gather business requirements and create functional documents. • Support financial processes, billing cycles, and invoicing. • Write user stories and support Agile sprint activities (Jira). • Coordinate with technical/configuration teams. • Support SIT/UAT and production issue resolution. • Participate in quarterly onsite planning with leadership. Required Experience • 8-10 years SAP Functional Analyst experience. • Strong SAP BRIM process knowledge - FICA and Convergent Invoicing are a must! • Business process & BA skills (requirements, documentation). • Agile & Jira experience. • Heavy functional knowledge; not configuration-focused. Preferred • SAP BRIM Certification. • Convergent Mediation experience. • Airline industry experience.

This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.

We are looking for a Senior Business Analyst to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below. Responsibilities: Gather, analyze, and document business requirements for financial ERP systems Collaborate with executives, financial leaders, and technology teams to align solutions with business objectives Support implementation and optimization of ERP platforms such as D365, SAP, Infor, or Oracle NetSuite Translate complex financial processes into clear technical specifications Facilitate workshops, presentations, and stakeholder communications Qualifications: 5+ years of experience as a Business Analyst Hands-on experience with financial ERP systems (D365, SAP, Infor, or Oracle NetSuite) Background in accounting and finance OR an Accounting/Finance degree Proven ability to work with executives and senior leadership teams Strong analytical, communication, and problem-solving skills What Our Client Offers: A strategic role with visibility across executive and technology leadership Opportunities to influence critical financial and operational decisions A collaborative environment focused on innovation and process improvement Competitive compensation and comprehensive benefits

Duration: 12+ Months Designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes, and expectations on business processes. Oversees end-to-end traceability against quality business requirements using appropriate tools and templates Engages with key stakeholders to influence the solution design to meet business goals, scope, and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements, and impact of solutions. Eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams, i.e., Architecture, Applications, Infrastructure, and Services. Experience in application, services, or application analysis, deployment, and support Knowledge of IT infrastructure & software component relationships, trends, and best practices, on-premises and SaaS solutions

Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience CAPPS STARR Business Analyst to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The Fiscal Management (FM) and Information Technology (IT) divisions of client's jointly drafted a Request for Offers (RFO) containing the technical and functional requirements for a solution to replace USAS, TINS, and SPA with a Software as a Service (SaaS) product requiring less than twenty-five percent (25%) Customization. The CAPPS STARR RFO was publicly released on April 24, 2024, and a contract was executed between the client and CGI Technologies and Solutions (CGI) on June 30, 2025. Project initiation began in July 2025, with anticipated go-live for USAS/TINS replacement in September 2027 (FY28) and SPA replacement in March 2028 (FY28). The Candidates will be part of the FM Centralized Accounting Payroll/Personnel System (CAPPS) State of Texas Accounting and Reporting Resource (STARR) project team. Work will involve analyzing and understanding CAPPS STARR user requirements; reviewing, assessing, and developing business processes relating to the procured software; supporting Discovery, Configuration & Prototyping sessions; and creating and validating system, interface, and user acceptance testing. Candidates will leverage their extensive knowledge of legacy Texas statewide systems (USAS, TINS, SPA) and prior CAPPS implementation experience to facilitate the transition to the new CAPPS STARR solution. The Candidates will perform the following tasks as a CAPPS STARR Business Analyst: Work with internal business users to evaluate business needs, analyze processes, and document decisions for the procured software. Prepare or receive detailed specifications to describe the sequence of steps that the procured software and interfacing applications must follow including the input, output and logical operations involved. Identify problems and propose innovative solutions. Participate in project management, coordination, planning, and scheduling with client's staff in an Agile environment as needed. Provide system expertise and functional/technical support to other team members by communicating complex concepts clearly, accurately, and effectively both verbally and in writing. Provide functional and technical expertise for legacy mainframe systems, PeopleSoft and/or other ERP modules, as they exist and interface in a highly customized and complex environment. Attend stand-up meetings with developers and business users to coordinate activities. Gather business requirements that will be created as user stories for the procured software. Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements. Review, coordinate and gather historical legacy data for migration into procured software of the IT division's data warehouse, where applicable. Participate in user acceptance testing for the implementation of user stories into production environment. Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAPPS STARR project team. Support Discovery, Configuration & Prototyping sessions to ensure the configuration and proof-of-concept scenarios meet the agency's requirements. Assist with the development of internal project plans to schedule, resource, and track development of interface, report, and data conversion activities. Facilitate coordination with the selected CAPPS STARR vendor and client's functional and technical staff. Document "As Is" and "To Be" business processes and functional designs. Support interface development work sessions between CAPPS STARR and legacy systems (USAS, TINS, SPA). Assist with data conversion planning, including reconciliation of financial data between legacy systems and CAPPS STARR. Participate in the development and execution of go-live cutover plans. Support the development of training materials and documentation as needed. Provide post-implementation support to ensure successful adoption of CAPPS STARR. Qualifications Minimum Requirements: 8 years of: Experience/hands on knowledge/concepts/practices/procedures of governmental accounting/budget/payee systems/demonstrated expertise in TX legacy statewide financial systems USAS/TINS/SPA. Interface coordination/testing/data reconciliation between systems 5 years of: Experience in use of PeopleSoft Financials modules (General Ledger, Accounts Payable, Commitment Control, Asset Management, Purchasing) or other CAPPS ERP systems, including configuration, testing, and post-implementation support. Experience as a business analyst or functional lead supporting large organizations in upgrading/modifying a legacy financial system, including demonstrated experience with ERP implementations in the public sector. Experience with business process reengineering and identifying new applications of technology to business problems to make business more effective, including conducting fit/gap analysis sessions. Experience with creating and documenting requirements using Agile and/or other SDLC development methodologies. Experience with unit and system testing, and documenting results. Proficient with the Microsoft Office products, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel and PowerPoint. 3 years of: Experience with CAPPS Financials implementations or deployments, including supporting agencies through configuration, testing, data conversion, and post-production support activities. Experience with data conversions/migrations legacy systems USAS/TINS/SPA to PeopleSoft or other ERP systems/reconciling financial data/coordinate interface testing between PeopleSoft Financials/TX legacy systems/processing test entries/validating results Experience in project coordination or serving as team lead, module lead, or project manager on complex IT implementations. Experience in providing consultation to business users and technical resources and collaborating and communicating effectively across multiple subject matter groups. Experience with highly complex application security requirements and determining security requirements. Preferred: 3 years of: Experience with PeopleSoft query development, Crystal Reports, nVision reporting, and/or modern business intelligence and reporting tools (e.g., Power BI). 2 years of: Experience serving as Test Mgr/Coordinator for Integration/User Acceptance testing cycles/experience developing/facilitating cutover plans to functional/technical teams/experience with automated test case development tools/methodologies/coordinate go-live Prior experience working with the client on CAPPS-related projects. Knowledge of Software as a Service (SaaS) and/or Platform as a Service (PaaS) solutions and their implementation in governmental environments. Knowledge of JIRA and/or Confluence environment. Knowledge of Microsoft SharePoint. Knowledge of facilitation techniques and experience using them in work groups. 1 year of: Knowledge of Microsoft Visio or other workflow software. Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Business System Analyst- OMS Duration: 6+ Months Job Type: Temporary Assignment Work Type: Remote Pay Rate: $60.00-$65.00/hr TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. JOB DESCRIPTION Key Responsibilities Collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes. Define and validate integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation. Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing. Participate in integration design meetings and create documentations as needed Translate business requirements into functional and technical specs of development teams. Support system testing (SIT/UAT), debug defects, and schedule issue resolution across various teams. Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP). Assist in end-to-end process documentation and operational handover materials. Provide support for continuous post go-live fixes, defect triage, and production issue analysis. Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows. Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance/Tax teams as needed. Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live. Required Qualifications 5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations. Practical experience of integrating with Order Management Systems (preferably Manhattan OMS). Knowledge on Vertex O Series (Cloud/SaaS) or similar tax engines (e.g., Avalara, Thomson Reuters). Experience of working with REST/SOAP APIs, middleware (iPaaS), and integration mapping. Strong skills in requirements gathering, functional documentation, and process flow design. Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI). Understanding of retail order lifecycle, taxation logic and payment flows. Experience with Agile/Scrum methodology, JIRA/Confluence and version control (e.g. Git). Ability to work in cross-functional teams (developers, QA, infrastructure, vendors). Analytical, troubleshooting, and communication skills. TekWissen Group is an equal opportunity employer supporting workforce diversity.

Columbus, OH - Hybrid (Onsite) We are seeking a highly skilled Product Specialist to support ODNR's modernization of the RICS system and guide the retirement of the legacy RBDMS platform. This role is ideal for someone who excels in system analysis, SQL development, data synchronization, and acting as a bridge between business teams and development vendors. Project Background RICS Modernization: The Division of Oil & Gas is modernizing the legacy RICS application (Microsoft Access UI + SQL Server backend, known as RBDMS) into a cloud-hosted web application in Azure. RBDMS Legacy Support: The legacy system is still operational. The Product Specialist will work closely with internal teams to plan the retirement/sunset of RBDMS functionality. Deliverables / Goals Evaluate and resolve synchronization issues between RICS system tables/fields and RBDMS data structures. Develop a roadmap for retiring legacy RBDMS functionality still in use. Serve as a proxy Product Owner, working with vendors to define features, user stories, and acceptance criteria in Azure DevOps. Lead business-side testing & validation for RICS enhancements. Manage and enhance OnBase taxonomy, including creation of new document groups and types. Key Responsibilities Act as the technical SME for an enterprise-wide system. Support implementation of new products and enhancements. Resolve bi-directional sync issues between RICS & RBDMS. Develop a roadmap to retire legacy RBDMS functionality. Serve as a proxy Product Owner-define features, user stories, and acceptance criteria in Azure DevOps. Lead testing and validation of RICS enhancements with business teams. Manage and enhance OnBase taxonomy, including new document groups and types. Create and maintain detailed technical documentation and workflows (Visio, ADO). Support data cleanup, ETL processes, stored procedures, and SQL trigger-based integrations. Required Skills 7+ years MS Access & SQL Server (T-SQL) development Strong experience with Stored Procedures, Triggers, ETL, and complex SQL for data cleanup Hands-on bi-directional synchronization between systems OnBase document taxonomy experience (5+ years) Agile/SCRUM methodology (3+ years) Ability to document processes in Azure DevOps & Visio

About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit **************************** About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results Position SummaryOur Business Systems Analysis Team works closely with Quench's internal business users and stakeholders to drive effective use of Quench systems and automation of processes. Quench's primary system is Salesforce.com and includes Zuora, ServiceMax, Certinia, Supply Chain Management, CPQ, as well as several other systems. The team's primary function is to liaise between the business functions and the technical development teams to translate requirements on how the business needs to function into systems requirements. The Business Systems Analyst at Quench plays a pivotal role in bridging business needs with technical solutions. This position is responsible for gathering, analyzing, and documenting business requirements, facilitating stakeholder communication, collaborating on solution design, writing technical specifications, modeling business processes, and supporting the implementation and continuous improvement of systems and processes to enhance the user experience within the Quench application ecosystem. ResponsibilitiesThe Business Systems Analyst plays a strategic role in evaluating and transforming business processes, identify areas for improvement, and driving initiatives that enhance operational efficiency, stakeholder alignment and overall business value within the organization. Key responsibilities include: · Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives· Lead system analysis, including writing functional and technical specifications· Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques· Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities· Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives· Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations· Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles· Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business processes· Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions· Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet Stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements· Coordinate training activities with business partners to guide employee proper usage of the systems· Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies· Identify and champion opportunities for process and system optimization, leveraging data-driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes· Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value· Provide consulting services to business partners to foster innovation, identify new opportunities to maintain a competitive edge Qualifications· Minimum of 5 years Business Systems Analyst experience· 4 year degree in Finance, Accounting (or relevant experience)· Solid technical knowledge of application systems and processes, including Salesforce, Zuora billing & Certinia or other core financial applications· Understanding of key finance and accounting business processes, including General Ledger, Accounts Payable, Accounts Receivable, Tax and Collections· Experience in systems architecture, designing workflows and writing technical specifications· Knowledge of agile best practices for requirements gathering and process mapping· A fast learner with an analytical growth mindset, curiosity and attention to detail· Excellent written and verbal communication skills, including technical writing· Takes initiative and is innovative.· Mature presence and poise to engage with senior leadership· “Quenchy” - a collaborative team player with a positive outlook and attitude - company and team first Nice to have:o Prior consulting experienceo Familiarity with SQL and/or PowerBIo IIBA or PMI-PBA certified Benefits Competitive base salary plus bonus opportunity. Tuition reimbursement. Medical, vision, and dental insurance. Short- and long-term, supplemental, and company-paid life insurance. 401(k) retirement savings plan Role Highlights Fully Remote! Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Role Description Dropbox is seeking an AI Business Analyst to join our Customer Experience & Support (CXS) - Knowledge Experience & Platforms (KXP) team. This role serves as the portfolio owner for KXP's AI readiness, ensuring our scaled support ecosystem, spanning content, tooling, and workflows, is optimized, measurable, and ready for the next generation of AI innovation. As the AI Business Analyst, you'll act as a strategic operator and analyst, connecting the dots across internal systems (internal tools and content knowledge bases) and external surfaces (Help Center, Customer Academy, and Community). You'll review tooling, analyze performance, evaluate vendors, and guide prioritization of AI readiness projects that improve efficiency, scalability, and customer outcomes. Your work will directly contribute to reducing support costs, improving self-service success rates, and driving customer satisfaction through AI-powered experiences. You bring a builder's mindset; energized by new challenges, motivated to improve systems and tools for others, and unafraid to experiment and learn along the way. This role combines analytical depth with systems thinking and cross-functional collaboration. You'll turn complex data into actionable insights, guide AI readiness projects from strategy through delivery, and build frameworks that help Dropbox scale its support ecosystem for the future. Responsibilities Analyze how Dropbox's content, platforms, and tooling interact across surfaces to identify gaps and opportunities for AI optimization. Advise leadership with data-backed, opinionated recommendations that guide platform and content strategy to improve AI readiness and ROI. Lead and execute AI readiness projects from analysis through implementation, ensuring recommendations translate into measurable operational improvements. Build dashboards, reports, and models that track AI performance and surface actionable insights across CXS, Product, and AI partner teams. Evaluate and benchmark vendors, tools, and automation solutions to guide strategic investment and prioritization decisions. Collaborate with content platform owners to ensure knowledge architecture and metadata frameworks enable effective AI retrieval and optimization. Document and share emerging best practices and industry standards to keep Dropbox at the forefront of AI-enabled support and continuous improvement. Requirements 8 years of experience in business analysis, analytics, or platform strategy within a SaaS or technology environment. Demonstrated ability to translate data insights into business strategy and influence prioritization and resource allocation decisions. Deep understanding of content management systems (CMS), knowledge base platforms, or learning systems and their back-end structures. Familiarity with AI or machine learning systems used in customer experience, support, or knowledge management contexts. Strong systems thinking - connects workflows, content frameworks, and tooling to measurable business outcomes. Builds strong cross-functional relationships, communicates complex information clearly, and drives alignment across teams. Demonstrates a bias for action, operates autonomously in a fast-moving environment, and approaches problem solving with curiosity, experimentation, and a drive to improve systems for others. Preferred Qualifications Experience with AI-driven support ecosystems, including chatbots, self-service optimization, or automation frameworks. Knowledge of data modeling, experimentation design, or statistical analysis methods. Demonstrated success leading cross-functional initiatives that deliver measurable improvements in efficiency, quality, or customer satisfaction. Ability to design and implement scalable frameworks for content structuring, tagging, and retrieval to support AI consumption and knowledge management. Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$144,600-$195,600 USDUS Zone 3$128,500-$173,900 USD

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Principal Analyst - Responsible Artificial Intelligence validates that our services, applications, and websites are designed and implemented in accordance with United's secure development and responsible AI standards. The Principal Analyst is a senior level position that works closely with development teams, product teams, and other teams across the organization to integrate security into the product lifecycle from design, deployment, and recurring testing. The Principal Analyst is a recognized subject matter expert in defining security requirements, performing application assessments, and providing application teams with remediation guidance and advice. On any given day, the Principal Analyst for Responsible AI can be pulled in to evaluate a new system, review a proposed application change, or provide guidance on application security/coding best practices. * Leads responsible architecture design evaluations and threat modelling of our products (both bought and built) * Recommends and implements products/services that support operational needs and responsible AI requirements * Promotes and contributes to the continuous improvement of our Responsible AI strategy through accurate, reusable documentation and education materials * Perform code analysis of applications, manually and using SAST, DAST, and SCA scanning solutions as well as conducting manual vulnerability analysis * Technical point of contact for product teams as it relates to Responsible AI at United * Sought out as a trusted advisor/consultant and assists in the creation of security designs, requirements, risk monitoring and mitigation guidance in alignment with industry best practices and regulatory requirements * Assist in leading the design, definition and implementation of security best practices and standards and ensure product development teams understand them Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's degree in STEM, Computer Science, or related field * Minimum of 9 years of experience in related field * Deep understanding of Generative Artificial Intelligence and its associated risks * Ability to collaborate with development teams to build secure solutions, communicating risks and bringing consensus to diverse priorities * Knowledge of common vulnerabilities and attack vectors against a GenAI model such as prompt attacks, training data extraction, and data poisoning * Assessment, risk categorization, and application security testing tools * Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills * Knowledge of the fast-evolving industry standards, best practices, and reference architectures * Solid understanding of secure network and system design in both cloud and conventional environments, as well as of network and web related protocols * Excellent understanding of web applications, web servers, layer 7 application technologies, frameworks and protocols with respect to application development and deployment * Ability to work independently and self-motivate * Ability to strategically evaluate SaaS providers and their data storage policies * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position * Must be available for domestic travel approximately 10-20% annually What will help you propel from the pack (Preferred Qualifications): * Master's degree * Certified Ethical Hacker (CEH) * GIAC Security Essentials (GSEC) * Certified Information Security Manager (CISM) * Comp TIA Security + * Certified Information Systems Security Professional (CISSP) * Certified Information Systems Auditor (CISA) * Systems Security Certified Practitioner (SSCP) * CompTIA Advanced Security Practitioner (CASP+) * Offensive Security Certified Professional (OSCP) * Minimum of 12 years of experience in related field, including any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security, cloud computing * Thought leadership publishing within the Responsible AI or Generative AI categy * Familiar with waterfall and agile development processes and ability to integrate secure development practices into both models * Experience with multiple programming languages * Success in implementing effective Secure SDLC frameworks across a large corporation The base pay range for this role is $143,450.00 to $186,778.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Job DescriptionBenefits: Medical Insurance Disability Insurance 401(k) Dental insurance Vision insurance We are looking for a suitable Business Analyst with 5 years of experience with Momentum Financials or similar COTS financial ERP systems (e.g., SAP or Oracle). Responsibilities include requirements development, data analysis and validation, software quality assurance/testing, and interfacing with clients to troubleshoot or research issues. We are looking for candidates with strong analytical skills and a desire to enhance those skills in a challenging, high visibility environment. Analysts will have the opportunity to learn various analysis and testing tools. Due to contract requirements, US citizenship is required. . This is a remote position for a very long-term Federal contract. US citizenship is required for this position. Some level of security clearance is preferred. Responsibilities Include: Lead elicitation of requirements from end-users for interface, data conversion, and/or data cleanse activities Conduct design reviews Establish acceptance criteria Understand business processes and create process maps as required Provide functional support and assist with documenting requirements, detailed design specifications and/or data conversion and cleanse plans, business processes, and user stories based on requirements Analyze legacy and target system data Conduct reconciliation activities Coordinate across multiple development efforts to ensure system interfaces and/or data conversion and cleanse decisions are consistent with requirements/expectations/regulations Work directly with programmers, database administrators, and other technical specialists Collaborate with other analysts to understand the organizations business processes and legacy system data and processes Under the guidance of more senior subject matter experts, develop expertise in the COTS tool, Federal financial Management business processes, and ERP implementation best practices Lead functional testing Develop test scenarios and documentation and perform validation testing for interfaces and/or conversion requirements Monitor, track, and troubleshoot application operation and data, analyzing incidents and working with the technical team to resolve issues Develop materials, and train end users on interface, data conversion, and/or data cleanse requirements Implement quality assurance standards and processes for validation and verification efforts Implement software development best practices Seek out and implement process improvement initiatives May manage and mentor other more junior resources Required Skills: US citizenship is required Bachelors Degree and a minimum 5 years of relevant experience Additional experience may be substituted in lieu of education Must have the ability to pass a Tier 2 MBI background investigation Experience working with the Momentum Financials front-end and database Strong analytical and written and oral communication skills Ability to work both independently and with a team to solve problems Self-starter Quick to learn and put new skills to use Ability to efficiently and effectively handle multiple and shifting priorities while meeting deadlines Flexibility to put in hours needed to meet tight deadlines Desired Skills: Experience supporting the development of interfaces and/or a large-scale data conversion Understanding of Agile methodologies Experience supporting the development of interfaces and/or a large-scale data conversion Ability to write and execute SQL statements Preferred Qualifications: BA/BS or equivalent and five years of applicable experience Some level of current or past Security Clearance is preferred. Seniority Level Associate Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Data Conversion Scenario Testing Data Analysis Analytical Skills SQL Business Analysis User Stories Quality Assurance IT Integration Enterprise Resource Planning (ERP) Screening questions Required qualifications Are you a US Citizen? Ideal Answer: Yes How many years of work experience do you have using CGI's Momentum Federal ERP? Ideal Answer: Minimum: 2 How many years of experience do you have with any Enterprise Resource Planning Application? Ideal Answer: Minimum: 2 Preferred qualifications How many years of experience do you have with Momentum Performance Budgeting application? Ideal Answer: Minimum: 1 How may years of Data Conversion/Integration experience do you have? Ideal Answer: Minimum: 2

Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. Job Summary Central to the execution of Belden's strategic plan is the implementation of SAP S/4HANA, which will replace multiple, disparate Enterprise Resource Planning (ERP) systems around the world. This complex, multi-year project will establish common global business processes company-wide, make access to real-time data and reporting easier, and improve the customer engagement experience globally. As an Order-to-Cash (OTC) Business Team Member, you will play a central role in the implementation of SAP S/4HANA, paving the way for Belden's future. Reporting to the OTC Workstream Lead, you will support the design and implementation of global OTC business processes, system testing, data readiness, end-user documentation, training, and adoption. You will make an impact in the following ways * In collaboration with a cross-functional team of functional and technical experts, gather global requirements, design OTC global business processes, and support deployment of SAP S/4HANA. * Partner with Subject Matter Experts from across Belden to ensure process requirements (e.g., order management, pricing, credit management, billing, collections) are well understood and the global OTC business process design is complete. * Own system integration and user acceptance testing to ensure the OTC solution meets Belden's needs and is fully operational. This role has a weighted deliverable around test scripting & planning and execution of business scenarios. * Contribute to the design, build, and delivery of OTC end-user training and engagement materials; support the successful adoption of new processes and system usage across Belden's global teams.

Company Details Company URL: berkleynet.com Berkley Medical Management Solutions (BMMS) provides a different kind of managed-care service for W.R. Berkley Corporation. We believe focusing on an injured worker's successful and speedy return to work is good for people and good for Berkley's insurance operating units. BMMS was first started in 2014 by reimagining the relationship between medical need and technology as a way to deliver the best outcome for injured workers and Berkley's operating units. Our goal was clear: combine solid clinical practices, proven return-to-work strategies and robust software into one system for seamless management of workers' compensation cases. To get it right, we started with a flexible technology platform that allowed for impressive customization without sacrificing the ability for expansion and continued innovation. We deploy integrated systems to give W.R. Berkley Companies recommendations and professional services for managing each individual case in an efficient and appropriate manner. The power of our technology takes medical bill-review services and clinical advisory services to a new level. Our unique marriage of technology, software platforms, data analytics and professional services ensures we provide Berkley's operating units with reliable results, and reduced time and expenses associated with case management. Responsibilities As a Business Analyst, you'll play a critical role in helping BMMS reach its goals by carrying-out the Business Analyst “Key Functions” outlined below. The Business Analyst is multi-faceted and acts as a liaison between business, operations, other business analysts, and IT resources internal to BMMS and external with BMMS' vendors and Berkley sister companies. The Business Analyst's objective is to perform the business analysis function to help BMMS achieve strategic, project based, and department level success wherever a business analysis resource is deemed appropriate and is deployed, and help educate fellow team members on Active Listening, Balanced Approach, Boldness, Critical Thinking, Integrity, and Quality Decision Making. Determine business analysis work that will be required during the planning phase of projects and process improvement efforts. Elicit and document business requirements for projects, including core product build & enhancements and implementations; business process workflows, service management issues; &/or identified opportunities for improvement. Requirements may include but are not limited to those that result in business and IT-based solutions including coding, configuration, EDI, reporting, process workflow, etc. These may impact BMMS only or BMMS' vendors &/or Berkley sister company systems/programs. Elicitation activities include leading large groups of diverse people within all levels of the organizations through detailed requirements gathering sessions. Analyze business requirements to verify clarity and completeness with business owners; validate every requirement gathered belongs within the scope of project or assignment by comparing it to the stated business need & objective; confirm & document assumptions and constraints. Analyze proposed solutions with the business owner and impacted IT &/or operational areas for clarity and completeness. Solutions may include changes or enhancements to systems/programs &/or operational workflows and may have impacts only internal to BMMS, to BMMS' vendors, &/or to Berkley sister companies. Document high-level business requirements and/or detailed IT specifications using department-approved templates/formats (where applicable) to produce requirements artifacts that may include: Business Requirements Documents (“BRDs”), Policy & Procedure documents (“P&Ps”), IT Functional Specifications/User Stories, Report Specifications, Workflow Documents (Visios). Contribute to test design, planning, scenario-building, and validation. For service management issues: Identify root cause(s); lead resolution for specific issues; document issue, progress, and resolution clearly/completely in accordance with department standards; follow-up on root cause and lead root cause resolution with necessary business owner escalations & approvals. Assist department in fulfilling goals and objectives by carrying-out other duties as assigned. Mentor Associate Business Analysts. Identify areas for improvement in department processes and raise recommendations to management. Qualifications Skills and Experience Minimum 2-4 years of experience in a business analyst role with similar functions demonstrating increasing level of responsibility over time required. Workers' compensation, medical billing, or managed care service industry experience strongly desired. Demonstrated ability to successfully manage multiple complex assignments at one time employing multiple of the position's essential functions independently. Experience managing requirements within the scope of a project required. Experience with writing detailed IT specifications strongly desired. Ability to operate computers including working knowledge of major Microsoft Office applications including MS Word; Excel; Power Point; Visio. Core Competencies Active Listening - Demonstrates true interest in other people when they talk seen by their questions and attention. Practices attentive and active listening. Hears people out prior to interrupting or making a conclusion. Restates what they heard to ensure they are aligned with the other person and to demonstrate understanding. Balanced Approach - Can hear people out prior to acting. Seeks information and data prior to making a decision or conclusion. Is willing to bring others along in their learning. Can honor existing processes yet challenge where appropriate. Boldness - Is willing to say what needs to be said in any situation. Provides direct feedback to others. Is able to let people know where they stand. Can deal with tough situations head on without hesitation and take tough stands. Is not afraid to take negative action when necessary. Can take calculated risks. Can receive direct feedback without emotionally reacting negative. Critical Thinking - Uses rigorous logic and methods to solve difficult problems with effective solutions. Looks for solutions in all possible areas. Can see future problems and cause and effect relationship. Is able to provide good fact-based analysis. Can do root-cause-analysis to get past the obvious surface of a problem. Knowledgeable in experimenting and testing their own thoughts to prove concept in execution. Quality Decision Making - Makes good decisions (without considering how much time it takes) based upon the use of data, experience and judgment. Is seen as a consistently accurate decision maker. Is sought out by others for their thoughts. Seeks to ask questions first for understanding to ensure quality of decision. Considers all factors and impacts in decision making. Not quick to form a conclusion. Seeks additional information in making a decision. Integrity - Is widely trusted. Is seen as a direct and honest individual. Can present direct facts in a fair manner. Can keep the confidence of others. Admits mistakes. Has a set of core values that they hold to as seen by others. Is good at driving the right values in others and holding people accountable for the wrong values. Their actions speak louder, or as loud, as their words. Will honor commitments made even if it is not to their advantage. Treats all people in a fair manner regardless of ranking or circumstances. Travel Requirements Domestic U.S. travel required (up to 10% of time) The company offers a competitive compensation plan and robust benefits package for full time regular employees. Salary Range: 75k - 95k Benefits: Health, Dental Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Company Details The Company is an equal employment opportunity employer.

Tech at Pernod Ricard isn't your average Tech job - we do things differently. From day one, you'll be part of our borderless 'one Tech team,' driving global impact for iconic brands loved worldwide. And as Tech evolves, so do we. We give our people the platforms and opportunities to grow and shape their careers. At Pernod Ricard, we don't just do Tech. We do Tech with a twist. Ready to make a Tech impact? Pernod Ricard is looking for a PIM & DAM Business Analyst! From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: Enable Pernod Ricard to deliver best-in-class product content by implementing and optimizing our Product Information Management (PIM) and Digital Asset Management (DAM) capabilities. Your work will translate business needs into robust configurations, efficient processes, and measurable customer experience improvements. PIM System Implementation and Optimization * Partner with product owner, business stakeholders, and tech teams to refine requirements and convert them into clear user stories, workflows, and configurations. * Drive day-to-day PIM delivery using Agile practices (refinement, sprint reviews, UAT support), ensuring scope, quality, and timelines are met. * Help to configure the PIM to support data models, attributes, workflows, validations, and enrichment rules; document decisions and maintain run books. * Analyze data quality, define acceptance criteria and KPIs, and coordinate remediation plans with markets and brands. * Support market onboarding and go-live readiness (migrations, cutover checklists, training materials, and hypercare playbooks). DAM System Management and Enhancement * Co-manage the Bynder DAM backlog and roadmap enhancements, with a focus on AI-assisted metadata, governance, and content findability. * Gather stakeholder feedback (brands, markets, creative teams) and convert it into actionable improvements and well-structured requirements. * Promote best practices for asset lifecycle, rights, and taxonomy, ensuring alignment between DAM and PIM data models. If you recognize yourself in the description below, don't wait to apply! Bachelor's degree in Business, Information Technology, or a related field. Minimum 3 years in PIM and/or DAM environments, with hands-on involvement in implementation and optimization. Experience with configuration (not just usage) of a PIM is a strong plus. Familiarity with Salsify, Akeneo, inriver (PIM), or Bynder (DAM) is mandatory. Fluency in English. Data analysis skills: proficient in using Power Query and advanced PivotTables. Capabilities * Strong analytical mindset with practical problem-solving skills; comfortable working with data models, attributes, and validation rules. * Clear, concise communicator who can lead discussions with varied stakeholders (business, markets, creative, tech) and build consensus. * Proactive and autonomous: you anticipate issues, propose options, and move work forward with minimal supervision. * Solid grasp of Agile ways of working (user stories, acceptance criteria, backlog management, UAT coordination). List of skills Agile Methodology, Business Intelligence (BI), Customer Centricity, Data Analysis, Emerging Technologies, Innovation, Prioritization, Product Backlog Management, Results-Oriented. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:

at Ness Digital Engineering Why NessWe know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. What you'll do:We are looking for a Business Analyst to join our team and contribute to a long-term partnership with a valued client renowned for their work in financial crime prevention. At Ness, we support our client in delivering high-quality services and innovative solutions to their customers - and we're excited to offer you the opportunity to be part of this success story.As a Business Analyst, you will play a key role within the Professional Services team, translating business requirements into robust, feasible, and competitive solutions. You'll collaborate closely with stakeholders to ensure that client needs are clearly understood and effectively implemented. Requirements and responsibilities Gathering and analyzing data and business requirements Designing and documenting functional specifications Supporting solution implementation and configuration Conducting expert testing and fine-tuning of the solution Training end users and supporting integration and UAT testing Participating in the full project lifecycle, from discovery to delivery Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy What you'll bring: Core Requirements Effective communication in English - Strong verbal and written skills to collaborate with internal teams and third parties, ensuring clear and consistent communication. Proven experience as a Business Analyst, ideally in complex or regulated environments. Proficiency in SQL, Python, and Jupyter for data analysis, automation, and reporting is highly valued Familiarity with SaaS and web-based products, including their architecture and delivery models. Ability to create clear and comprehensive functional specifications for both technical implementers and business stakeholders. Strong project discipline - Ability to adhere to project plans, manage timelines, and address issues proactively. Expertise in gathering and translating business requirements into practical, scalable solutions. Strong analytical skills - Capable of identifying data patterns, diagnosing potential issues, and implementing effective solutions. Hands-on experience with software development methodologies and implementation processes (e.g., Agile, Scrum, Waterfall). Ability to work effectively in a multicultural, global environment, collaborating across time zones and diverse teams. Personal Attributes Excellent prioritization skills and the ability to deliver under pressure while managing multiple tasks. A positive, proactive attitude with the ability to work independently when needed. Detail-oriented, conscientious, and committed to high standards of integrity. Logical and pragmatic problem-solver with strong analytical thinking. Confident communicator, comfortable presenting to customers and senior stakeholders. Personally accountable, results-driven, and attentive to detail. Collaborative mindset with a willingness to share knowledge and support peers. Ability to build strong working relationships and credibility with R&D and other business units. Genuine interest in technology and enhancing customer experience. Experience working directly with customers to understand and define their needs. Not checking every single requirement?If this role sounds good to you, even if you don't meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.Let's meet and you may just be the right candidate for one of our roles. At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.

Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenari o Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description: Key Skills - Defi Applications - CarLOS and vLOS. Business Analyst. • Experience: Proven experience as a Business Analyst, specifically with a Loan Origination System in the financial services or automotive lending industry Specially with Defi Solutions ie CarLOS and vLOS . • Requirements gathering: Conduct detailed interviews with business users, subject matter experts (SMEs), and stakeholders to elicit and define business requirements for new features, enhancements, or process improvements. • System administration and configuration: Administer, configure, and maintain system settings, user roles, permissions, and workflows within the proprietary LOS to align with operational and compliance needs. • Data analysis and reporting: Analyze loan-related data from the LOS to identify business challenges, develop reports, dashboards, and models, and provide actionable insights for improvements. • Process improvement and automation: Identify opportunities to improve and automate manual processes within the loan origination lifecycle to increase efficiency and standardization. • Testing and quality assurance: Collaborate with QA teams to develop and execute test plans and test cases, particularly for User Acceptance Testing (UAT), to ensure new system changes are functioning correctly. • Project and release support: Assist in all phases of the software development lifecycle, including project planning, system releases, and maintaining system documentation. • Compliance and risk management: Work with compliance and risk teams to ensure the LOS and its processes align with federal and state regulations, conducting audits as needed. • Stakeholder management: Act as a liaison between various departments, including sales, legal, accounting, and IT, to ensure all parties are aligned on system changes and initiatives. • Technical proficiency: Experience with data analytics, financial software, and tools like SQL, Tableau and MS Visio.

Roles & Responsibilities • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. • Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. • Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. • Improves systems by studying current practices; designing modifications. • Conducts change impact analysis to assess the potential implications of changes and documents court business rules, functions and requirements. • Recommends controls by identifying problems; writing improved procedures. • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. • Publishing progress reports; recommending actions. • Provides references for users by writing and maintaining user documentation; providing help desk support; training users. Qualifications Required Skills: • Min 5 - 7 years of work experience as a Business Analyst. • Good communication skills, good analytical skills. Additional Information All your information will be kept confidential according to EEO guidelines.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a leading cloud-based restaurant and retail management software company based in Boston, Massachusetts. The company provides an all-in-one point of sale system, driven by a commitment to fostering a world-class customer and employee experience, recognized as a key competitive advantage. The People Products team, a strategic arm of the People and Places organization, is dedicated to amplifying this ambition by pioneering AI-powered, conversational, self-service products. These solutions are designed to deliver hyper-personalized employee experiences and actionable workforce intelligence, thereby profoundly enhancing global productivity and engagement. We are seeking a Principal Workday Architect to serve as a techno-functional Workday PAT expert (70%) and a Benefits configuration expert (30%) and thought partner. This is a highly visible, strategic role that demands a blend of deep technical mastery in Workday and the ability to influence organizational process and technology roadmaps. As a strategic architect and trusted executive-level advisor to the People, Payroll, Finance, IT, and Benefits departments, you will be responsible for configuring and leading the development of robust, scalable, compliant, and impactful Workday solutions that directly drive transformational change in the employee experience and operational efficiency across the enterprise. A day in the life (Responsibilities) PAT Global Architecture and Strategic Leadership (70%) Act as the definitive global Workday architecture Subject Matter Expert (SME) for global Payroll, Absence, and Time Tracking (PAT). Provide thought leadership and deep technical guidance on these domains, including the optimal architecture for data management between Workday and Cloudpay/external systems. Define the multi-year technical roadmap for the Workday PAT ecosystem, ensuring all configurations meet evolving global labor laws and tax regulations. Provide strategic, executive-level counsel on Workday capabilities, compliance risks, and technical debt, driving decisions on major global policy changes, country rollouts, and legislative compliance (e.g., FLSA, EMEA/APAC working time directives). Workday Benefits Architecture and Administration (30%) Architect Global Benefits: Own the strategic design and configuration of all Benefit Plans, Plan Types, Coverage Levels, and complex Eligibility Rules across the enterprise, ensuring alignment with global and regional compensation philosophies. Lead Enrollment Events: Configure and manage end-to-end Open Enrollment and Life Events/Change Benefits Events, defining workflow rules, validation processes, and employee self-service experience. Own Carrier Integrations: Serve as the technical owner for the Workday Cloud Connect for Benefits, architecting and validating the secure and accurate transmission of enrollment and deduction data to external carriers. Benefits-to-Payroll Integration: Ensure the seamless integration of Benefit Deductions into the Payroll system, setting up the necessary Pay Components and mappings to guarantee accurate gross-to-net calculations and compliance (e.g., ACA reporting). Hybrid Global Payroll Integration Architecture Lead the End-to-End Design and Expansion of the Workday <> CloudPay Integration: Serve as the primary architect for the Workday-CloudPay connection, utilizing certified frameworks (e.g., Global Payroll Connect) to manage the secure and efficient bi-directional flow of complex time, absence, and payroll data as Toast scales globally. Determine the global payroll delivery architecture, defining the criteria for which countries utilize Workday Native Payroll versus the CloudPay integration, optimizing the distribution of PAT functionality (Time, Absence, and Payroll) for each new market. Manage Cross-System PAT Data Configuration and Integrity: Own the governance, validation rules, and error-handling protocols for all critical data exchanged between Workday HCM, Time/Absence, and CloudPay, ensuring data consistency and reliability for global payroll execution. Lead the design and deployment of the integration for new country rollouts, specifically utilizing certified frameworks like Workday Global Payroll Connect (GPC), Additional Payroll Data (APD), and Data Changes on Demand (DCOD). Complex Configuration and Compliance Assurance Lead the end-to-end configuration and design of the most complex PAT and Benefits processes, including advanced calculation rules for overtime/shift differentials, complex accrual and balance plans, regional/country-specific time policies, and Evidence of Insurability (EOI) rules. Establish and enforce rigorous design principles to ensure system stability, data integrity, and seamless integration to minimize pay cycle risk across all payroll methodologies (Workday and CloudPay). Partner with Finance and People Operations to redesign and transform complex processes, maximizing automation to achieve a "touchless payroll" environment by designing innovative, future-state Workday solutions. What you'll need to thrive (Requirements) A minimum of ten (10) years of hands-on, expert-level Workday configuration experience. At least seven (7) years of deep, primary functional expertise specifically within Workday Payroll, Absence, and Time Tracking (PAT). Mandatory: Proven architectural expertise in configuring and managing Workday Benefits (Plan Setup, Eligibility, Enrollment Events, and Carrier Integrations). Mandatory: Proven, hands-on architectural experience managing and expanding Workday Global Payroll Integrations with a third-party provider (CloudPay experience is a significant advantage). A minimum of ten (10) years of demonstrated experience architecting, building, and governing complex Workday security, reporting, and calculated fields within high-risk functional areas. Proven track record as a Principal Architect/Lead for at least two major global Workday payroll implementation programs, managing a complex hybrid payroll environment. Expert-level knowledge of global labor compliance requirements and how they translate into integrated Workday/CloudPay configuration. Direct, end-to-end ownership of SOX-compliant programs and processes related to payroll sign-off, time approvals, system changes, and Benefits deductions in an integrated environment. Exceptional executive-level written and verbal communication and negotiation skills, with a proven ability to influence CFO, VP of People, and CIO-level stakeholders on high-risk PAT and Benefits decisions. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$108,000-$173,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.