Top 50 Senior Research Analyst Skills

6. Data Analysis

high Demand

• Increased lead conversions on behalf of clients through high-powered insight into higher education consumer behavior and data analysis.
• Developed and executed data analysis plans based on standardized and acceptable statistical methods appropriate for specific project goals.
• Designed continuous research audits, and quantitative data analysis for determining comprehensive picture of selected market.
• Coordinated projects from questionnaire development, supervision of fieldwork, data analysis and report preparation.
• Created reports and memorandums of quantitative data analysis for US Department of Education.

• Hired by Director to education research team for Walton Foundation-sponsored data analysis project.
• Executed data analysis as directed to support assigned projects.
• Structured data analysis for major intramural research grants applications.
• Performed data analysis to identify trends and patterns.
• Conduct quantitative data analysis using SAS.

• Supervised all aspects of marketing, advertising, and editorial research projects from survey design to data analysis and report-writing.
• Managed study life cycle including proposal writing, questionnaire development, study fielding, data analysis and report presentation.
• Provided multivariate data analysis (cluster analysis, segmentation, regression, factor analysis, etc.)
• Conducted data analysis for consortium of Alzheimer's/Parkinson's research centers in USA, Canada and Germany.
• Perform complex data analysis and make recommendations based on the client's requests and business issues.

• Provide data analysis through SPSS, SQL, and SAS.
• Provide analytical support (data analysis and programming) using federal postsecondary education sets.
• Created datamarts and hypercubes for exploratory / multidimensional data analysis.
• Led the setup, fielding, and data analysis for a variety of biometric market research projects (e.g.
• Provided analytical expertise for all healthcare research projects and data analysis projects, including HEDIS and CAHPS.

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7. Investment Strategies

high Demand

• Assisted the senior portfolio manager in formulating investment strategies.
• Produced detailed research reports and timely written comments on firms and investment strategies.

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8. Equity

high Demand

• Developed quantitative screens to identify equity and fixed income investment managers for potential sub-advisory assignments.
• Produced equity research reports based on financial statement analysis and quantitative/qualitative research.
• Assist investment banking department in the evaluation and execution of equity offerings.
• Researched, analyzed and developed trading algorithms for US equity portfolio.
• Provided direction in equity research and asset allocation reviews.

• Completed comprehensive research and analysis that contributed to the raising of the largest Private Equity Fund ($21B).
• Contributed to the design, implementation and monitoring of firm's equity research and investment processes.
• Project Manager for a premiere equity firm client's administrative and executive level employee background screens.
• Evaluated investment performance of Private Equity funds and delivered reports on same to senior executives.
• Partner and 40% equity shareholder in systematic, algorithmic US Equity trading start-up.

• Assisted in equity idea generation and return enhancement for market neutral long/short fund.
• Research and recommend public equity investments at deep value money management firm.
• Worked on Morgan Stanley's OTC principal and International equity sales desks.
• Launched sell-side equity coverage in diverse industries prior to corporate downsizing.
• Research was widely distributed to a client-base of private equity firms.

• Sourced and closed 4 private equity investments via side pockets.
• Performed both bottoms-top and top-down equity research.
• Provided data gathering, market intelligence and compilation services in the private equity-backed M&A and fundraising markets.
• Managed option prices using Black Scholes for share and warrant equity purchases.
• Traded equity securities for proprietary mutual funds and various client accounts.

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9. Data Collection

high Demand

• Managed projects, performing data collection, analysis, alternative evaluation, policy recommendations and reporting on transportation related issues.
• Developed data collection methodology for a National Institute of Health pilot study.
• Developed specifications for data collection and data processing requirements.
• Research assistants instructed on data collection and analysis.
• Maintain databases related to data collection.

• Develop an interactive online learning module for SAMHSA grantees and project officers related to data collection and data quality standards.
• Research and maintain new brands and parents added through the data collection process according to established brand maintenance guidelines.
• Assist with data collection and/or extraction of monthly and quarterly employment and wage data from survey participants.
• Provided USCIS with findings and recommendations for data collection, data entry and process improvement.
• Plan, provide oversight, and implement quality assurance measures of data collection and processing.

• Assist in the generation of templates for large data collection to assess quality assurance.
• Ensured accuracy of data collection process by acting as company liaison to outside vendors.
• Developed data collection forms; data entry & abstraction tools/software; and conducted field training
• Involved coordinating the data collection and validation of 220 indicators and their presentation.
• Designed and implemented data collection system for a daily fund valuation product.

• Designed and completed complex database queries for national data collection studies.
• Managed data collection of derivatives market from Brazil stock exchanges.
• Executed the examination of the data collection/entry during the processing lifecycle for 1.9M electronic immigration records.
• Manage all subject visits by conducting protocol specific assessments and ensuring quality data collection.
• Worked on numerous mobile data collection systems for various projects using Java, Objective-C and Xamarin.

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10. Analytics

high Demand

• Assimilated consumption-based planning and analysis; reviewed in-depth data on business performance analytics for insight into specific network programming trends.
• Provided digital analytics for personality websites and mobile apps across the Premiere catalog of programming.
• Supported new product initiatives by providing test market data and analytics.
• Collaborate with marketing research and analytics to supplement qualitative insights.
• Managed Capital IQ and Thomson Analytics earnings estimates databases.

• Manage a continual pipeline of operational consumer analytics.
• Lead analyst for behavioral analytics.
• Research Projects: Performed research & predictive analytics to provide consulting services related to employee attrition & performance challenges.
• Performed financial audits mainly of CRM, ERP, and analytics software deployments.
• Develop, estimate, and calibrate models for mortgage market analytics.

• Guided junior researchers on Algo Analytics Projects
• Develop, execute and manage website analytics program (such as Google Analytics) to track usage trends and program effectiveness.
• Negotiated contracts and in-house training of Lexis Nexis for Development Professionals, Raiser's Edge, Blackbaud Analytics and DonorSearch.
• Provided guidance to the Analytics team for all analyses and operational activities for all online panel survey and adhoc projects.
• Selected Accomplishments: Created more versatile text analytics syntax that allowed for more reliable, repeatable analysis of text data.

• Developed analytics and metrics for the MHBE Optum Call Center for the 2014 re-enrollment period.
• Managed implementation of web analytics and SEO strategy using Google Analytics and HubSpot.
• Advanced proficiency with CoStar, REIS, RC Analytics, Moody's, BLS !
• Reearched emerging data technologies (various Hadoop distributions and tools, graph databases, analytics tools, etc.)
• Track network and show specific social media activity via third party social analytics platforms (Trendrr, Bluefin and SocialGuide).

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11. Customer Service

high Demand

• Build positive client relationships through interpersonal, organizational, and customer service skills.
• Communicate processes and results to senior stakeholders and solidify relationships and customer service.
• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
• Provided exceptional customer service by handling inbound calls and resolving customer inquiries.
• Design and delivery of customer service curriculum to assist with patient communication.

• Provided customer service to clients regarding product utilization and market analysis.
• Participated as a Strategic Partner developing recommendations to improve customer service.
• Evaluated Quality Control and Customer Service based on Mystery Shopper results.
• Provided quality and timely service/resolution for customer service relations.
• Advised Customer Service Department regarding booklet language.

• Served as a customer service representative.
• Reduced the amount of time spent on each customer service order by consolidating multiple responsibilities into a single person's position.
• Provided support for the customer service center for Health and Welfare, 401(k) and Defined Benefit Plans.
• Provided exceptional internal customer services for Cross-Functional Teams including Engineering, Marketing, Operations, Distribution, & Accounting.
• Call customers to get their account numbers if one can not be found, and Customer Service.

• Coached teams on e-mail campaign script writing, developing customer service plans, and telephone follow-up.
• Provide excellent customer service while answering inbound and outbound telephone calls.
• Assisted with customer service production work and maintained 97% accuracy.
• Received Excellence in Customer Service Award for outstanding customer feedback.
• Managed and designed various ad hoc projects related to employee engagement, values integration, and staff customer service initiatives.

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12. Real Estate

high Demand

• Specialized in market assessments, feasibility reports and demand analysis for real estate developers, government agencies and financial institutions.
• Provided valuation consultation to Fortune 50 corporation regarding two large real estate transaction tranches and disposition of distribution centers.
• Developed relationships with Florida real estate experts, adding a unique perspective to financial institutions research.
• Maintained commercial real estate property listing database used in reports and site analysis.
• Provided analysis and market reports for Lower-Manhattan commercial real estate market.

• Prepare, design, and publish quarterly MarketBeat series, providing commercial real estate info and trends for the NJ market.
• Maintained a database of Real Estate information, provided customer service, wrote and published news articles and market reports.
• Collected and managed portfolio of tenant information used to generate sales leads for commercial real estate agents and brokers.
• Developed relationships with industry professionals including brokers, lawyers, appraisers, investors, and owners of real estate.
• Write and publish local market reports describing the economic overview, commercial real estate trends and performance outlook.

• Provide market analysis for the purpose of enabling internal and external clients to make sound real estate decisions.
• Prepared narratives and graphics to describe market conditions and trends, including topics impacting commercial real estate industry.
• Market, Property and Financial analysis of commercial real estate assets, trends and transactions.
• Assist Tri-State area research teams with the gathering of industrial real estate information.
• Researched and analyzed local commercial real estate trends and large data sets.

• Manage the production of several annual real estate market trend reports.
• Market Feasibility Responsible for Market research and feasibility analyses for several real estate communities.
• Supported a staff of fifty commercial real estate brokers Promoted to Senior Research Analyst after 6 months.
• Support commercial real estate brokers in client proposals, RFPs and presentations.
• Engaged in high-level real estate analytics specific to commercial office tenant and landlord representation services.

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13. SAS

high Demand

• Participated in database management, quality assurance and disaster recovery of relational database.
• Developed SAS programs for Medicaid Upper Payment Limit model in order to create cost-based payments and proportional reimbursement for Medicaid providers.
• Conducted statistical analyses with SAS using grocery store scanner data of consumer packaged goods for test households throughout the U.S.
• Participated in development of SAS code to summarize dollars on a service line with 95% accuracy.
• Designed and produced custom rubrics, dashboards, and reports utilizing SAS, Perl and Excel.

• Developed, tested, and released SAS and SQL reports for internal and external clients.
• Developed and delivered SAS programs to US health departments for states and national health departments.
• Modified query used against database to incorporate new information using SAS and SQL Server.
• Maintained database and tracking system to ensure compliance with SAS 70 audits.
• Performed data quality check in SAS and Excel for insurance database.

• Created reports in SAS Enterprise Guide for internal sales representatives.
• Extracted data from various databases using SAS program/module.
• Clean and edit data sets using SAS.
• Used SAS, SPSS, and STATA to process over 100,000 cases of data across scores of projects.
• Project: Wisconsin Health Information Organization Using SAS, supported claims, provider, and pharmacy data validation and mapping processes.

• Used SAS to perform statistical analysis and econometric modeling as directed by Ph.D. Economists.
• Experience using SAS functionalities to improve working conditions of our current portfolio.
• Manipulate and analyze data from relational databases using MS SQLServer and SAS.
• Provided SAS and SQL programming support for Definity Health utilizing consumer-driven healthplan data.
• Employed a widely used macro written by Warren Sarle that utilizes proc MODEL and various SAS data steps.

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14. Due Diligence

high Demand

• Managed data collection, analysis and organization of due diligence documents that were reviewed by executive management.
• Conducted annual due diligence reviews of assigned investment managers.
• Provided investigative due diligence on entities and individuals.
• Synthesized data, prepared competitive intelligence; performed complete due diligence to ascertain trends, discrepancies, and areas of exposure.
• Conducted due diligence on hedge fund managers for a $400 million fund of equity and credit strategy funds.

• Led manager selection and due diligence process across all asset classes with a focus on alternative investments.
• Coordinated due diligence training of eight (8) ACDI/VOCA staff for potential development finance investment fund.
• Source and monitor investment managers for open architecture investment platform, and lead/conduct due diligence process.
• Provided research and due diligence support for investment to the India based PE and JCAS Strategies.
• Performed due diligence, financial analysis, and cash flow simulations to support investment recommendations.

• Developed, indoctrinated and mentored 2 junior analysts on the investment due diligence process.
• Created pitch books for strategic M&A options and company due diligence.
• Conducted in-depth industry research for due diligence to support $45M investments.
• Conducted due diligence for new and existing hedge fund portfolio investments.
• Conducted enhanced due diligence research to uncover discrepancies in data.

• Performed research and due diligence on outside investment management firms.
• Execute affidavits of due diligence for orders of publication.
• Prepared Due Diligence questionnaire and interview reports.
• Conducted pre-investment due diligence and made recommendations for over 15 proposals valued at $250,000.
• Helped identify, due diligence and negotiate three Homeland security deals that ultimately closed.

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15. Spss

average Demand

• Designed, administered and analyzed results from internal employee surveys on the effectiveness of MetLife internal communications using SPSS.
• Analyzed quantitative project data using SPSS and served as statistical consultant for company.
• Used SPSS methodology when performing statistical analysis for report generation.
• Perform advanced research and analysis on pharmacy benefit programs requiring strong SPSS programming and statistics skills.
• Used R-studio and SPSS to find key drivers in overall Net Promoter Scores (NPS).

• Utilized Excel, SPSS, and Access to design and construct reports from late data sets.
• Determined study power and performed statistical analyses using statistical software (SPSS, SAS).
• Use SPSS and StatPac statistical software to conduct survey analysis and data mining activities.
• Used SPSS to analyze observational data on clinic & field worker operations in Bangladesh.
• Performed various statistical analyses on health care data using SAS, and SPSS.

• Served as the lead in-house statistical and SPSS consultant to project teams.
• Analyzed survey results with SPSS and published key findings for management review.
• Performed secondary analyses on existing data using SPSS to discover new insights.
• Executed analyses with software including SPSS, Microsoft Excel, and PowerPoint.
• Prepared descriptive statistical reports using SPSS, Word and Excel.

• Analyzed primary data using SNAP Surveys, Excel or SPSS.
• Designed consumer survey questions and analyzed resulting data in SPSS.
• Analyzed SPSS printouts and medical records to confirm data.
• Managed large databases using SPSS and SAS.

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16. Research Reports

average Demand

• Created comprehensive earnings forecasts, valuation models, sensitivity analysis and insightful research reports, resulting in increased institutional revenue.
• Produced research reports, participated in investor conference calls and created analysis and valuation models.
• Authored actionable research reports leveraging primary market research and SPSS statistics.
• Prepared detailed quarterly and annual research reports on investment managers.
• Publish comprehensive market research reports.

• Contributed to all research reports, long-term and client-specific projects, articles/chapters published in books, magazines, and trade journals.
• Developed surveys and analyzed data; presented results in research reports and articles, and at professional conferences.
• Involved either directly or indirectly (project coordination) in 50 individual primary research reports.
• Analyze data using excel sheets and prepare syndicated research reports as power point slides.
• Write and organize local market research reports and contributes to national reports.

• Manage and produce anywhere between 5-10 individual custom research reports annually.
• Assisted with the designing and writing of syndicated executive research reports.
• Have written more than 100 research reports.
• Conduct data analysis and write research reports.
• Researched new and existing counterparties, prepared research reports and recommended internal credit ratings.

• Assist in the preparation and publication of regular research reports, client presentation, as well as serve client requests.
• Contribute to special research reports and white papers on unique market economic or industry trends.
• Produced 52 detailed market research reports on a yearly basis an addition to ad hoc reports
• Designed tables, charts and data books for research reports.
• Interviewed CEOs and CFOs and other industry leaders to write detailed research reports.

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17. SQL

average Demand

• Designed, administered, and managed a production environment of a group of Access and MSSQL database servers.
• Developed and automated front-end data querying and reporting tools for client presentations and reports in VBA and SQL.
• Conduct extensive quality assurance and data review for vendor and manufacturer databases in Access and SQL.
• Write scripts in SQL/Excel to uncover trends in source data for sales and marketing support.
• Lead Oracle SQL validation, verification & deep-dive analysis for 100M+ T+3 financial securities.

• Mentored junior analysts and interns on SAS/SQL programming and data management best practices.
• Perform SQL queries on company's data sets to assist with operations.
• Run daily, weekly, and quarterly reports through Excel and SQL.
• Managed and modified databases utilizing Summation, Concordance, SQL and C++.
• Manipulated large data sets using SQL, Access, and Excel.

• Project implemented with Visual Basic, SQL on Windows Server platform.
• Helped design custom proprietary software using SQL and Visual Basic.
• Maintained a SQL database of student records across 12 campuses.
• Used SQL for analyzing data tables.
• Use various tools (SQL Developer, FileMaker Pro, Excel, etc.)

• Used Teradata SQL to extract data from a large data warehouse.
• Developed UNIX korn shell/SQL extracts to satisfy custom data requests.
• Skilled in statistical analytical tools including SAS and SQL.
• Published results on Internet using remote data synchronization features of Sybase SQL Anywhere.
• Created macro variables using Call Symput and Proc Sql into statement.

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18. Healthcare

average Demand

• Develop new business development initiatives by performing comprehensive research, evaluation and analysis of national and international healthcare markets.
• Provide periodic training to managers and departments on healthcare related legislative updates.
• Presented to healthcare providers and statewide management leaders.
• Traveled to Dubai for a secondment opportunity to manage healthcare and consumer studies while training all Dubai project managers in Workbench.
• Developed and created innovative products and solutions for clients in the healthcare industry to better facilitate their future growth.

• Maintain and negotiate a personal file workload to obtain a satisfactory resolution under the National Healthcare cost reduction program.
• Assist in developing strategic plans, as well conducting market assessments, and performing healthcare or business financial analysis.
• Revised questions to gather better insights into opportunities to acquire and retain members and impact healthcare costs savings.
• Achieve $MM healthcare practice annual revenues via end-to-end project management of domestic, global and advisory/consultative research.
• Streamlined information flow and analysis of healthcare data from for third party research projects.

• Partner with the client to optimize new product launches in the personal healthcare category.
• Lead the corporate campaigns of and research into several publicly traded healthcare companies.
• Supplemented internal healthcare leaders data and research by sharing survey results.
• Researched information on healthcare data, competitor tactics and market trends.
• Researched and wrote medical news and healthcare trends reports.

• Coordinated research requests with healthcare affiliates globally to scope and prioritise international requests.
• Identify, research, and qualify records/matches from vendor database to determine if subrogation or healthcare reimbursement potential exists.
• Led a ten-person team to create healthcare data-packs covering 152 payors in England.

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19. Financial Statements

average Demand

• Research involves analyzing company's financial statements, market conditions, regulatory and internal limits, and legal considerations if applicable.
• Designed methods to track liquidity, improve valuations and analyze financial statements.
• Prepare draft financial statements, footnotes, and management's discussion and analysis.
• Led a project to reorganize the internal workload of Annual Financial Statements.
• Supervised the Annual Financial Statements workflow for 15+ different languages covering 35+ countries.

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20. Nielsen

average Demand

• Generate weekly national ratings for Disney ABC Domestic Television programs using Nielsen proprietary software.
• Utilized Nielsen Trial and Repeat, Sourced of Volume, Switching Analysis, card data, and individual interviews.
• Produced customized program tracking and trend reports based on full spectrum of Nielsen and Arbitron ratings data.
• Synthesized various data sources including Nielsen, IRI, POS, Shipment, and HH panel data.
• Analyzed Nielsen television ratings to create sales and marketing materials for programs such as Seinfeld.

• Analyzed Nielsen ratings data for network affiliated stations and independents across the country.
• Conduct ongoing assessment of Nielsen sample to ensure proper diary and meter representation.
• Prepared monthly/quarterly expenditure analyses through the use of Nielsen Ad*Views system.
• Analyzed Nielsen ratings for national sales representatives throughout the United States.
• Generated promotional sales pieces based on Nielsen local Overnight ratings.

• Create and run weekly tracks using Nielsen Galaxy Explorer.
• Analyze Nielsen rating reports for sales positioning stories.
• Train analysts to understand and apply Nielsen/research methods.
• Provided monthly tracking and competitive analysis of History Channel performance rating across all Nielsen's metered markets.
• Measured the effectiveness of TV & internet advertising, including the performance of cross-platform campaigns, using Nielsen's proprietary data.

• Use Nielsen software 'myEVNTS' to enter, maintain and track Disney ABC Domestic Television syndicated programs/movies.
• Processed and analyzed Nielsen data for CBS Owned & Operated statins and TEGNA TV stations.
• Utilized Nielsen NITRO to analyze Channel/retailer sales trends at category, brand and sku.
• Used syndicated data to (Experion/Simmons, Nielsen Net Ratings, Hitwise) to show overall market trends and consumer interests.
• Maintain Nielsen data base Create customized presentations with third party research companies including R.L Polk data.

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21. Business Development

average Demand

• Supported over $15M in business development efforts and activities via proactive input to opportunities and specific business and strategy development.
• Generated content for published reports and subscription-based website, resulting in new business development.
• Supported business development goals through collaboration with insurance units for cross-sale opportunities.
• Provide administrative support to Business Development Director as needed.
• Participated with reporting directors in new business development initiatives.

• Involved in client interactions, presentations and business development.
• Work closely with Marketing and IT Departments on various projects relating to research and business development services.
• Design, research, and implement new company programs grounded in business development and customer conversion.
• Attended Prospect Screening Review meetings to stay abreast of Business Development (BD) prospect activities.
• Worked directly with the chairman of the board and CEO on business development.

• Assisted in business development efforts for the firm.
• Initiated business development project on the impact of Sarbanes-Oxley on IPOs.

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22. Research Studies

average Demand

• Performed channel and consumer analysis through custom research studies addressing business concerns.
• Administered primary and secondary research studies.
• Designed and administered sponsored research studies.
• Ensured documentation of research studies and prepare technical report materials such as analyses tables and graphics, and related explanatory prose.
• Developed study methodology, created surveys, and conducted statistical analysis for research studies relating to Idaho workforce and wage data.

• Conducted health services research studies in Egypt, Mexico, Honduras under cooperative agreements with USAID & Pan American Health Organization.
• Planned and implemented marketing, public opinion and behavior research studies related to mass transit in the Portland metropolitan area.
• Prepared RFP's, guides, and questionnaires to conduct research studies and surveys to meet client's objectives.
• Managed the design and implementation of research studies from the development of questionnaires through the analysis of data.
• Led content creation for research studies, national meetings and teleconferences on operational, administrative and clinical subjects.

• Analyzed customer needs, perceptions, and behavior through a combination of proprietary and syndicated customer research studies.
• Proposed, designed, executed, and reported to client live, online research studies.
• Designed and developed custom research studies to analyze patient, nurse, and employee satisfaction.
• Applied knowledge of design of research studies to the preparation of technical procedures and reports.
• Prepared and managed research studies from survey development through report and presentation of results.

• Design custom research studies; analyze and report findings to internal clients.
• Conduct research studies as directed by the executive staff.
• Aided in design of market research studies.
• Led cross-departmental teams in multiple award-winning immersive field research studies and co- produced film documentaries showing insights and results.
• Managed ad hoc research studies for Marketing, Merchandising and Store Operations.

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23. Internal Departments

average Demand

• Collaborate and foster a strong partnership with internal departments to successfully navigate appropriate channels to resolve customers' issues.
• Support and work with other internal departments and external clients to discuss portfolio activity and respond to inquiries.
• Advised internal departments on research issues.
• Maintain strong communications and relationships with internal departments and their work flow.

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24. Research Analysts

average Demand

• Supervised research analysts and an evaluation coordinator.
• Manage, supervise, and train a team of research analysts on their daily responsibilities and tasks set forth by myself.
• Collaborate with other research analysts and/or supervisors in order to provide a complete and accurate research product to the customer.
• Conduct in-depth data analyses using traditional and advanced statistical methods for a team of 14 research analysts and appraisers.
• Proofread and edited time-sensitive financial research reports prepared by research analysts for the firm's global proprietary trading strategies.

• Supervised and mentored Junior Research Analysts in Bethesda, Cape Town, South Africa and Hyderabad, India.
• Managed three Research Analysts, reporting directly to the Vice President of Financial Research and Economics.
• Supervised Junior Research Analysts ensuring the clients' day to day needs were met.
• Lead Risk Management research team and responsible for recruiting of Research Analysts.
• Served as a resource for product teams and tax research analysts.

• Assisted with the training of Research Associates and Research Analysts.
• Train Research Analysts in efficient and time saving work methods.
• Team Captain in a group of 3 Research Analysts.
• Managed, reviewed research and mentored three research analysts.
• Manage junior Research Analysts on multiple project components.

• Supervised team of Research Analysts.
• Supervised team of research analysts conducting pre-employment/financial background investigations.
• Instruct up to five Junior Research Analysts per week on specific job duties, and provide mentorship throughout their probationary period.
• Supervised 1-4 research analysts and research assistants (based on scope of project) Co-Led the company's Employee Wellness program
• supervised teams of research analysts, developed market plans, research and analysis of telecommunications and IT industries.

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25. Project Management

average Demand

• Project Management: - Management of primary market research projects in multiple therapeutic areas including vendor selection and management.
• Project Management for unit/departmental interventions including formal needs assessment, recommendations, program development and ongoing metrics.
• Managed intern during 10-week summer program including handling performance review and project management.
• Project management in Latin America region.
• Cultivated and maintained strong client relationships and ensured their short and long-term goals were met and exceeded through meticulous project management.

• Provide system and client support for the Drug Safety, Medical Services and Project Management departments.
• Acted as a liaison between government entities and subcontractors for project management.
• Served on committee for best practices for project management and issue escalation.
• Project management: Accomplished 97% turnaround rate.
• Project Management: Managed four (4) applied research evaluation projects.

• Project Management - led projects and managed the workflow and report generation.
• Support Staff and Project Management Survey Design and Editing Data Analysis and Tabulation

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26. Powerpoint

average Demand

• Created PowerPoint presentations which highlight selling points of client television stations and relative shortcomings of competition.
• Prepared PowerPoint presentations for the Board of Directors, Executive Committee, Audit Committee, AM Best and employee Business Plan.
• Communicate succinct findings to clients of varying seniority by crafting a story with the data using dynamic PowerPoint presentations.
• Produced end products including written summaries, client ready charts, Excel tables and PowerPoint presentations.
• Created reports and presentations through MS Word, MS PowerPoint, and Excel Pivot Tables.

• Documented and presented trends in data using Microsoft Office applications such as Excel and PowerPoint.
• Drafted reports, conducted analyses, and created charts and tables using Excel and PowerPoint.
• Produced PowerPoint presentations for clients with figures and graphs displaying key survey results.
• Assisted other departments with Excel and PowerPoint questions.
• Presented and produced concise reports in PowerPoint.

• Extracted questionnaire results into PowerPoint deliverables and provided recommendations based on findings.
• Help create PowerPoint decks and other marketing materials to present to prospective clients & respond to RFPs.
• Documented results in Word, Powerpoint, and Excel.

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27. R

average Demand

• Researched requests, analyzed data, and produced presentations sharing conclusions and recommendations for large automotive accounts.
• Developed compelling business case to address capacity/contracted work/pipeline balance challenges; gaining buy-in to increase staffing.
• Prepared and reviewed related transactions/made financial adjustments to customers' accounts as needed.
• Research and correctly identified misapplied payments from customers/third parties.
• Researched and documented new claim processing system procedures

• Handled incoming telephone inquiries from customers/third parties.
• Examined the results of a GM discount program to determine its impact on incremental sales and profits.
• Contrasted the results of auto dealers who embraced a Service Loyalty Program against other dealers.
• Support Sales Team in their usage of the Customer Connect and CRM business applications.
• Identify Sales Team members that are submitting data incorrectly and resolve their issues.

• Identified as a Subject Matter Expert in client follow-up strategies and techniques.
• Released payments from reports and accurately post payments to open accounts.
• Ensured cash drawer remained in balance daily and updated excel spreadsheets.
• Conducted research for automotive dealers for over 10 years.
• Research payments in multiple systems.

• Identified potential benchmarking partners; produced and recommended specific processes for study.
• Synthesize, analyze and interpret data Managing information databases.
• Conduct trainings to grantees and project officers on how to properly collect and analyze client-level data and performance measurement requirements.
• PROJECT EXPERIENCE ICF Macro, Senior Research Analyst, 2008-Present
• Established and facilitated corporate competitive intelligence and corporate benchmarking programs.

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28. Focus Groups

average Demand

• Facilitated five needs assessment focus groups consisting of members of organizations that support housing and economic development in rural areas.
• Conducted focus groups, primary and secondary research to validate sites/land purchases through an extensive feasibility process.
• Managed survey administration activities and conducted focus groups.
• Moderated internal and external focus groups.
• Led 40+ focus groups and semi structured interviews to obtain, analyze, and synthesize consumers and sales associates' feedback.

• Fielded primary research via quantitative surveys, focus groups or in-depth interviews with physicians, managed care leaders and consumers.
• Worked with clients on survey design, conducted focus groups and provided technical support on analysis of survey results.
• Discovered new technologies and acquired a deal to make them realistic and affordable to enable video focus groups.
• Co-led 2 focus groups for market research project to assess new price structure for Baltimore Gas & Electric.
• Used quantitative and qualitative techniques such as online surveys, focus groups, telephone surveys, and web polls

• Co-facilitated several focus groups at CUNA's Governmental Affairs Conference in Washington, DC (2002).
• Moderate focus groups and conduct in-depth interviews specifically for voice of the customer and consumer research.
• Based on analyses of employment data, interviews, focus groups and a government-wide survey.
• Led Hispanic initiative, conducting focus groups and surveys among thousands of Hispanic consumers.
• Led focus groups evaluating the effectiveness of print advertising.

• Designed protocol and moderated focus groups for product testing and branding for CPG and telecom companies.
• Design and administer multiple surveys and focus groups including web site usability.
• Develop and manage primary research Liquid Sessions (internal focus groups/surveys/questionnaire design/data analysis/recommendations); present recommendations and insights to group.
• focus groups, ethnographies, surveys).

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29. Competitive Analysis

average Demand

• Undertake custom consulting engagements, including competitive analysis/due diligence, emerging business models, and product/service strategy and positioning.
• Perform research and competitive analysis in conjunction with product development teams.
• Conducted competitive analysis studies for market research clients.
• Provided new product training and created competitive analysis pieces to assist sales team in client meetings and interactions.
• Increased the client's rating by performing competitive analysis, conducting research and improving data accuracy.

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30. Research Data

low Demand

• Presented consumer/industry insights to internal and external clients on current and upcoming vehicle programs using analysis and interpretation of research data.
• Accomplished professional charged with analyzing, interpreting, and reporting market research data through proprietary and secondary sources.
• Created and refined customized market research database/decision-support system in DB2 for electric utility company.
• Develop accurate, insightful and actionable conclusions from thorough analysis of research data.
• Performed analysis of syndicated market research studies and secondary research data.

• Collaborated with interdisciplinary medical personnel to obtain research data.
• Staff liaison to developer of proprietary research database.
• Examined ratings, research data and market share information to determine most effective positioning for shows in local markets.
• Supported product development with industry, competitive, market and internal research data.
• Analyzed research data and wrote detailed reports for clients based on survey findings.

• Hired to manage and streamline the market research database systems through vendor selection.
• Provide TV and online research data to sales department.
• Conducted interviews with people with addictions and manage research data
• Analyze research data as it pertains to projects.
• Collaborate on theanalysis of research data for faculty presentations, conference abstracts and peer-reviewed publications.

• Analyzed syndicated research data for internal management and client presentations .
• Major Responsibilities - Aggregated, analyzed, interpreted, and reported market research data through proprietary and secondary sources.
• Managed secondary research data (Scarborough, Jupiter, Forrester, Media Audit, etc.)
• Analyze quantitative and qualitative market research data to support multi-market sales team Create marketing presentations for specific ad campaigns and business prospecting
• Collect secondary level research data from corporate websites, webinar, articles, research magazines and scientific research publications.

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31. Quantitative Research

low Demand

• Spearheaded logistical operations related to quantitative research projects by generating research plans and monitoring fielding while ensuring adherence to established deadlines.
• Conducted qualitative and quantitative research for executives that guided strategic decision making and drove company direction and vision.
• Conducted qualitative and quantitative research including primary and secondary data collection, sampling, survey design and implementation.
• Provided qualitative and quantitative research for local and regional sales force while managing outer market associates.
• Conducted quantitative research through custom-designed client-facing and customer- facing surveys and diagnostics.

• Trained associates and analysts on appropriate fundamental and quantitative research strategies.
• Conduct numerous concurrent qualitative and quantitative research studies.
• Conducted quantitative research analysis to write industry insight reports on website trends in retail, social media, and travel.
• Manage all aspects of the quantitative research practice, including financial data compilation, revenue forecasts, market share calculations.
• Direct oversight of multiple quantitative research studies and management of research analysts and assistants working on such.

• Conducted qualitative and quantitative research for entertainment, media, video game and fortune 500 companies.
• Work with Director of Strategic Planning to design and analyze all in-house quantitative research projects.
• Worked with clients to deploy quantitative research projects and to analyze results.
• Job Scope: Conduct quantitative research to enhance equities selection models.
• Leveraged qualitative and quantitative researchtechniques and presented insights to the C suite and senior management.

• Demonstrate solid foundational marketing skills in qualitative and quantitative research design and analysis.
• Developed proprietary, quantitative research model for estimating membership and revenue streams for new health club facilities.

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32. Survey Data

low Demand

• Enhance customer experience by identifying business improvement opportunities derived from analysis of survey data in conjunction with internal account level metrics.
• Develop survey instruments and apply qualitative and quantitative analyses to custom and public survey data to identify key findings.
• Formulated behavioral profiles and identified market trends through analysis and synthesis of survey data.
• Designed and implemented managerial surveys; compiled and analyzed survey data to identify trends.
• Conducted key driver analyses of overall satisfaction of provider and member survey data.

• Analyzed survey data using SPSS, including multivariate statistical analysis.
• Planned and coordinated survey data collection from a wide range of clients and prospective clients.
• Programmed survey data cross-tabulations and reports using SAS, SPSS and CfMC.
• Manage field survey data collection for distressed and bank-owned properties.
• Migrated survey data from various formats and operating systems.

• Coded and tabulated survey data.
• Analyze survey data using SPSS extensively to perform various advanced quantitative analyses; (Ex.
• Fulfilled ad hoc client requests promptly using up to date survey data and organizational structure.
• Developed new QA procedures for survey data and analysis (i.e.

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33. Bloomberg

low Demand

• Researched investment prospects using Bloomberg and Reuters BridgeStation.
• Conduct information research in professional information sources/databases such as Bloomberg, Thomson SDC, Lexis-Nexis, CapIQ, and Advantage Data.
• Refined and presented investment recommendations to sales, clients, and press, including mentions in Bloomberg and Reuters.
• Extract and condense information from multiple data sources like Bloomberg, Thomson Reuters, Capital IQ etc.
• Frequent appearances on CNBC, Bloomberg TV, Reuters and all major print media this past year.

• Implemented purchase of Bloomberg and coordinated 2 training sessions for 20 analysts and associates.
• Use Bloomberg PORT and MeasuRisk to monitor and assess liquidity risks of underlying managers.
• Interviewed by several news media including Bloomberg.
• Experience with BlackRock Green Package Security Master & Analytics, Sophies Data, StatPro Attribution System, Bloomberg Data.

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34. Qualitative Analysis

low Demand

• Performed quantitative and qualitative analysis including evaluating marketing efforts and determining consumer behavior/usage.
• Provide quantitative and qualitative analysis to multiple SAMHSA grants to enhance program performance.
• Attend investor conferences, meet with CEO/CFO, quantitative and qualitative analysis
• Perform quantitative and qualitative analysis on technology centric companies listed on one of the major U.S. stock exchanges.

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35. Research Department

low Demand

• Assisted in developing a research department including recommendations, monthly newsletter, compliance procedures and marketing.
• Defined project reporting metrics and analytic processes for Research Department.
• Developed and enhanced analytic modeling approaches for the Research department.
• Establish departmental filing system, create and maintain internal library of research materials and perform support services for research department staff.
• Manage recruitment, interview process, hiring and training of new employees for the Research department.

• Coordinate the objectives of the organization with the Research Department and other departments at FDD.
• Co-managed inception of new research department, including creation of standard practices and procedures documents.
• Increased Research Department revenue by $110,000+ through development of broker business plans and relationships.
• Present solutions and training sessions to the research department for efficiency in new report processes.
• Promoted to supervisor of the data entry and research departments.

• Coordinated all prospect identification efforts within the International music research department Provided training and leadership to staff in research techniques.
• Covered economics, politics and oil and gas industry Helped design and build the research department of this leading Russian investment bank
• Oversee the research publication process and coordinate research distribution with multiple channels Manage daily activities of the research department.
• Create the document format for all of the guidelines released from the Research department.

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36. Market Reports

low Demand

• Produced semi-annual market reports (including analysis and forecasting) on market verticals and products.
• Prepared and distributed market reports on a weekly basis both internally and externally.
• Developed software tools for analysis of market data and produced market reports for regional markets.
• Develop a reusable template for the distribution of regular market reports focused on broker territories.
• Worked on market reports for Boston, Northern New Jersey and New York City.

• Assist manager in compiling, proof reading and finalizing quarterly market reports.
• Compiled data and produced copy for quarterly market reports.
• Assisted in compiling and quality checking quarterly market reports.
• Maintained, updated, and provided customer service to a regional client base Prepared real estate market reports.
• Handle all customers inquires/issues regarding Reis New Construction market reports to ensure all questions are handled to the client's satisfaction.

• Composed quarterly market reports, submarket snapshots and submarket reviews explaining market trends and statistics for office service lines.

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37. Press Releases

low Demand

• Research methods include online press releases, internet case studies, white papers, and research phone calls.
• Work in conjunction with the Nickelodeon press department to accurately and effectively distribute press releases under tight deadlines.
• Promoted recognition internally and externally by writing press releases, internal news articles, and social media posts.
• Researched and composed a large percentage of the content group's quarterly press releases announcing researching findings.
• Collaborate with the VP of Network Research in the development of press releases and finding success stories

• Research, compose and edit speeches, presentations, and press releases for Executive Director.
• Locate, read and understand financial filings, corporate press releases, and scientific abstracts.
• Shaped messaging by identifying opportunities for and writing RNC research press releases.
• Write press releases, feature articles and research briefs for online publication.
• Authored company publications, including quarterly analytical and descriptive research reports, paid consultancy reports and press releases.

• Create marketing documents/collaterals as input for brochures, press releases, newsletters and promotional campaign purposes.

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38. External Clients

low Demand

• Partner with external clients to gather data mining information for comparison analysis.
• Developed social media crisis management strategy for internal and external clients.
• Developed and executed presentations to internal groups and external clients.
• Deliver actionable reports and presentations to internal and external clients.
• Presented analytic findings to internal and external clients.

• Prepared tables, graphs, fact sheets, and custom reports for all levels of staff and external clients.
• Spearheaded the development of tools, engagement processes, and content for internal and external clients.
• Provided research support to internal and external clients and completed simple to complex issues and tasks.
• Conducted research and analysis, and compiled results into reports for external clients.
• Trained internal and external clients to use the web-based proprietary application.

• Partner with external clients to gather data for comparative analysis.
• Performed data analysis/mining for both internal and important external clients/vendors (e.g.

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39. Hedge Funds

low Demand

• Managed the two funds of hedge funds' cash flows and executed monthly FOREX trading to hedge out currency risks.
• Perform due diligence and research on external Hedge Funds for inclusion in a start up Fund of Funds portfolio.
• Conducted investment due diligence for a $14 billion Fund of Hedge Funds.
• Market research coverage included equity, fixed income and hedge funds.
• Visited more than 20 outside hedge funds with the President.

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40. Special Projects

low Demand

• Facilitated funds reclassification through detailed knowledge of governmental/congressional processes and successfully acquired crucial supplemental funds for Special Projects acquisition program.
• Participated in various clean-up processes and special projects related to new enhancements and developments.
• Manage broker requests including report requests, special projects, mapping, and custom statistics.
• Participate in the management of special projects and task forces as determined by management.
• Work closely with CEO and COO on special projects including contract negotiations.

• Prepare detailed progress summaries on special projects as requested by senior management.
• Researched, interviewed and proposed vendor selection for special projects.
• Assisted with special projects for client stations and sales management.
• Supervised temporary employees and student workers on special projects.
• Participated in special projects as needed.

• Assisted management, circulation and editorial staffs with ad hoc analyses, thematic maps and special projects.
• Added accountabilities included thorough training of new staff as well as special projects delivery.
• include Reporting Audit and Reviewed medical claims Developing processes and procedures Special Projects/Presentations Training and development Skip Trace Training Customer Service

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41. Investment Committee

low Demand

• Maintained quarterly liquidity and forecast reports to help facilitate Investment Committee decision making and planning.
• Prepared investment proposals and detailed due diligence reports and defended before Investment Committee.
• Presented formal written evaluation and recommendations to investment committee.
• Worked with the portfolio manager to vet new trading ideas and presented ideas to the investment committee and CIO.
• Worked directly with the Chief Investment Officer and other members of the Investment Committee.

• Lead and organize the Investment Committee in making all key portfolio investment decisions.
• Defend and implement investment ideas as a member of the investment committee.
• Presented new investment managers and new investment ideas to Investment Committee.
• Persuaded investment committee to withdraw the investment and avoided substantial loss.
• Served on investment committee managing firm s primary investment strategies, generating a top-decile performance track record.

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42. Medicare

low Demand

• Develop and deliver internal and external educational presentations related to Medicare/Medicaid reimbursement or commercial contracting features.
• Managed CMS Data Use Agreements to use 5% Sample which is key to the Medicare line of business.
• Analyzed Medicare and Medicaid data, and mentored junior analysts on SAS programming and data analysis.
• Develop and Deliver internal and external educational presentations related toMedicare/Medicaid reimbursement.
• Interpret and deliver business requirements covering Medicare/Medicaid reimbursementupdates and payment policy changes.

• Project Coordination/Consultant - Centers for Medicaid & Medicare Services (CMS) - Healthcare.gov Washington, D.C.

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43. Research Results

low Demand

• Performed statistical analysis and modeling of customer research results.
• Analyzed research results and presented findings and recommendations to Senior Management, the Tri-Met Board of Directors, and citizen groups.
• Performed statistical analysis on research results and provide conclusions to the team and clients.
• Present and report research results and publish scientific findings in peer-reviewed journals.
• Communicated research results to staff, faculty and students.

• Interpreted research results into report form.
• Synthesized research results into concise, easy to understand deliverables, often on a tight deadline.

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44. Quantitative Data

low Demand

• Participated in research meeting by providing useful analysis and quantitative data.
• Created customize client presentations with qualitative & quantitative data positioning the value of CSG properties against local broadcast and cable competitors.
• Analyzed and interpreted quantitative data with network strategic goals in mind.
• Completed evaluation projects collecting and analyzing qualitative and quantitative data and offering recommendations on program deployment and outcomes.
• Cleaned and analyzed quantitative data from STATcompiler and other databases.

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45. Research Design

low Demand

• Worked with faculty and administrators to identify specific assessment needs and developed research designs that incorporated quantitative and/or qualitative instruments.
• Developed research design for nationally-recognized museum and made recommendations for the new facility's ticket and pricing policies.
• Lead daily research design consultations with prospective researchers.
• Manage the implementation of the research design, including questionnaire writing and survey testing.
• Conducted research designed to improve the voluntary compliance with the federal income tax laws.

• Provided training of other research personnel in data management and research design.
• Monitored research design, data models, and interpretation of analysis.
• Worked on research design and framework, and RFP preparation.

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46. IRB

low Demand

• Assured IRB and animal protocol approval is current and appropriate human subject compliance training has been completed by key personnel.
• Participated as a member of 3 Institutional Review Boards (IRB) for human subjects' protection.
• Led Senior Leadership Command, Control and Communications System - Airborne (SLC3S-A) Effectiveness Analysis.
• Reviewed human research protocol submissions in the roles of HRPO analyst and IRB Committee Member.
• Developed project evaluation protocols submitted to the Institutional Review Board (IRB) for approval.

• Follow the Institutional Review Board (IRB) and DCIC protocols for survey launch.
• Review research protocols and consent forms according to the IRB policies and procedures.
• Coordinated submission of study approval request to IRB.

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47. Technical Assistance

low Demand

• Provided technical assistance to and supported improvement efforts by state Medicaid programs submitting enrollment and claims data to the federal government.
• Provided technical assistance to direct-service providers to help them meet program needs and facilitate program evaluation efforts.
• Provided technical assistance and coordinated environmental issues among TRADOC Staff, the US Army Environmental Center and Government regulatory agencies.
• Co-authored multiple reports and issue briefs designed to heighten awareness of subject matter and results related to technical assistance guidance.
• Provided technical assistance to state-level staff through training events, conference calls, electronic exchanges, and publications.

• Offered technical assistance, training, research, analysis, and logistical support to U.S. DOL/ETA.
• Provided technical assistance to departmental staff or acted as liaison with other units.
• Write articles for the Grantee Data Technical Assistance (GDTA) newsletter.
• Provided technical assistance to Missouri M+C Plans.
• Provided technical assistance for EDC/FHI (USAID) Youth Enterprise Development (YED) program in Bukavu, DRC.

• Developed technical assistance resources and tools for distribution to national and state partners and awardees.
• Provide technical assistance to SAMHSA grantees and project officers via phone, email, webinar, and onsite as needed.

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48. DOD

low Demand

• Coordinate technology transfer agreements with Secretary of Defense and appropriate DOD and Federal agencies.
• Supported the development and presentation of briefings and reports to senior members of DTRA, DOD and the Federal Government.
• Delivered on and off-site web-support for DoD Websites using HTML, XHTML, CSS, PERL and JavaScript.
• Utilize DOD and Army manuals as a basis for all necessary actions and decisions for my position.
• Develop policies and guidance for the DoD Human Research Protection Program (HRPP).

• Presented study progress and analytic findings to DoD leadership.
• Valued Contributions: Successfully marketed online web registration services now regularly accepted by DoD clients.

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49. Analyze Data

low Demand

• Analyze data from national probability survey to identify purchase intents and patterns for business to consumer direct marketers.
• Analyze data for accuracy, completeness and relevancy; identify trends and issues requiring action or further review.
• Analyze data to perform gap analysis on DX codes per provider for patients with chronic conditions.
• Collect, validate and analyze data used for monthly performance metric calculations.
• Annotate, gather data, analyze data and implement findings to create policies and guidelines for evidence based practice.

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50. ROI

low Demand

• Performed financial and ratio analysis including ROI.
• Utilized primary and secondary data to forecast sales for newly launched pharmaceutical products including total brand Rx and DTC ROI.
• Applied knowledge of proprietary Marketing Mix technology to model return on investment [ROI] of promotional/advertising campaigns.
• Collaborate with clients and external researchers / consultants to determine ROI and clinical efficacy of programs.
• Projected market segment growth and collaborated with marketers to increase retention / improve marketing ROI.

• Created reports to evaluate ROI on these mailings.
• Developed and managed data analysis stream for behavioral and neuroimaging data (structural and functional MRI, DWI, rs-fMRI).

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