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Become A Senior Sales Associate

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Working As A Senior Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $61,000

    Average Salary

What Does A Senior Sales Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Senior Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Average Length of Employment
Sales Supervisor 2.9 years
Retail Sales Lead 2.4 years
Sales Lead Manager 2.1 years
Sales Leader 2.1 years
Sales Floor Leader 1.9 years
Sales Associate 1.6 years
Top Careers Before Senior Sales Associate
Cashier 9.3%
Internship 5.8%
Server 3.1%
Manager 3.0%
Volunteer 2.1%
Associate 2.0%
Assistant 1.7%
Top Careers After Senior Sales Associate
Cashier 5.6%
Manager 4.0%
Internship 3.7%
Server 3.2%
Teller 2.4%
Supervisor 2.3%

Do you work as a Senior Sales Associate?

Senior Sales Associate Demographics

Gender

Female

49.7%

Male

41.1%

Unknown

9.3%
Ethnicity

White

60.4%

Hispanic or Latino

17.0%

Black or African American

11.7%

Asian

6.9%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

53.4%

French

11.3%

Portuguese

3.6%

Chinese

3.6%

Italian

3.5%

Mandarin

2.9%

German

2.9%

Arabic

2.9%

Japanese

2.5%

Korean

2.1%

Russian

2.1%

Hindi

1.9%

Cantonese

1.5%

Urdu

1.3%

Tagalog

1.2%

Hebrew

1.0%

Vietnamese

0.8%

Hmong

0.6%

Bengali

0.6%

Igbo

0.4%
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Senior Sales Associate Education

Schools

University of Phoenix

19.3%

Michigan State University

5.5%

Fashion Institute of Technology

5.1%

Miami Dade College

4.9%

Florida State University

4.8%

George Mason University

4.8%

University of South Florida

4.8%

University of Central Florida

4.3%

Florida International University

4.3%

Pennsylvania State University

4.3%

Strayer University

4.2%

Arizona State University

4.2%

New York University

4.2%

Temple University

3.9%

Kaplan University

3.8%

Northern Virginia Community College

3.8%

Virginia Commonwealth University

3.7%

University of Maryland - University College

3.5%

Ashford University

3.4%

University of Houston

3.3%
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Majors

Business

29.9%

Psychology

7.0%

Communication

6.2%

Criminal Justice

6.0%

Marketing

5.9%

Accounting

4.4%

Management

3.9%

Finance

3.9%

General Studies

3.7%

Graphic Design

3.3%

Liberal Arts

3.2%

Health Care Administration

3.0%

Nursing

2.9%

English

2.8%

Fine Arts

2.5%

Computer Science

2.4%

Specialized Sales And Merchandising

2.4%

Biology

2.3%

Medical Assisting Services

2.3%

Political Science

2.2%
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Degrees

Bachelors

45.4%

Other

25.7%

Associate

14.0%

Masters

7.9%

Certificate

3.8%

Diploma

1.7%

Doctorate

0.8%

License

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$61,000
View Detailed Salary Report
$31,000
Min 10%
$61,000
Median 50%
$61,000
Median 50%
$61,000
Median 50%
$61,000
Median 50%
$61,000
Median 50%
$61,000
Median 50%
$61,000
Median 50%
$121,000
Max 90%
Best Paying Company
Goldman Sachs
Highest Paying City
Waipahu, HI
Highest Paying State
Hawaii
Avg Experience Level
2.7 years
How much does a Senior Sales Associate make at top companies?
The national average salary for a Senior Sales Associate in the United States is $61,672 per year or $30 per hour. Those in the bottom 10 percent make under $31,000 a year, and the top 10 percent make over $121,000.

Real Senior Sales Associate Salaries

Job Title Company Location Start Date Salary
Senior Sales Associate Goldman, Sachs & Co. New York, NY Oct 01, 2011 $350,000
Senior Sales Associate Goldman, Sachs & Co. Boston, MA Jul 31, 2010 $300,000
Senior Sales Associate Goldman, Sachs & Co. New York, NY Oct 01, 2010 $300,000
Senior Sales Trading Associate Goldman, Sachs & Co. New York, NY Sep 30, 2012 $275,000
Vice President/Senior Sales Associate Goldman Sachs & Co. San Francisco, CA Jan 10, 2015 $200,000 -
$300,000
Senior Sales Associate Goldman, Sachs & Co. San Francisco, CA Oct 01, 2012 $200,000 -
$400,000
Sales Strategy Senior Associate Google Inc. Mountain View, CA Aug 19, 2016 $145,500
Senior Art Sales Associate Z Collection Inc. San Francisco, CA Dec 01, 2016 $120,000
Vice President/Senior Sales Associate Goldman, Sachs & Co. San Francisco, CA Oct 15, 2015 $115,000 -
$400,000
Sales Operations Senior Associate Google Inc. Chicago, IL Oct 01, 2012 $104,400
Senior Associate, Sales MSCI, Inc. New York, NY Oct 16, 2012 $95,826 -
$97,500

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Top Skills for A Senior Sales Associate

  1. Customer Service
  2. New Merchandise
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Promoted products, processed credit applications, and furnished exceptional customer service.
  • Receive and accurately enter new merchandise into inventory system.
  • Worked to ensure excellent customer service on the sales floor fitting room, cash register and with incoming phone calls.
  • Maintained general store operations while focusing on customer support and sales in a rapidly changing environment.
  • Facilitated customer delight by providing consistent customer service and product knowledge to high volumes of visitors, authors and internal customers.

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Top 10 Best States for Senior Sales Associates

  1. Rhode Island
  2. Maine
  3. New Hampshire
  4. Vermont
  5. North Dakota
  6. Hawaii
  7. Washington
  8. Connecticut
  9. Alaska
  10. Oregon
  • (534 jobs)
  • (625 jobs)
  • (1,195 jobs)
  • (299 jobs)
  • (336 jobs)
  • (596 jobs)
  • (2,683 jobs)
  • (1,859 jobs)
  • (188 jobs)
  • (1,500 jobs)

Top Senior Sales Associate Employers

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