Top Senior Sales Associate Skills

Below we've compiled a list of the most important skills for a Senior Sales Associate. We ranked the top skills based on the percentage of Senior Sales Associate resumes they appeared on. For example, 28.2% of Senior Sales Associate resumes contained Customer Service as a skill. Let's find out what skills a Senior Sales Associate actually needs in order to be successful in the workplace.

The six most common skills found on Senior Sales Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Senior Sales Associate jobs:
  • Implemented intensive customer service and sales techniques while improving overall quality of merchandise selling and profitability of the store
  • Supervised, trained and motivated personnel in providing superior customer service and operating film processing equipment.
  • Provide customer service and answer customer's questions about merchandise and advice customers on apparel/home selection.
  • Maintained excellent communication and customer service skills while answering questions or helping customers with complaints.
  • Provided and superseded customer service experience to mediate sensitive issues between customers and team members.
  • Provide customer service necessary to generate sales * Assist management in implementing store policy and guidelines
  • Received two certificates of excellence for exceeding expectations in customer service and sales.
  • Provided excellent technical support and customer service to my personal and non-personal customers.
  • Provided excellent customer service in limited time frame to international and domestic travelers.
  • Provide excellent customer service; Solve problems and offer customers a satisfactory solution.
  • Sell variety of specialized merchandise to customers as a customer services representative.
  • Provided superior customer service by assisting patrons with selecting toys and gift-wrapping.
  • Maintain customer goodwill by providing excellent customer service by demonstrating merchandise benefits.
  • Provided customer service with detailed information on company products and services.
  • Provided customer service and information related to kitchenware and food products.
  • Specialized customer service representative with a propensity for facilitating others.
  • Received several awards for outstanding customer service and exceeding goals.
  • Delivered exceptional customer service and promoted a professional work environment.
  • Provided excellent customer service and resolved customer concerns effectively.
  • Received numerous awards and recognition for outstanding customer service.

Show More

2. New Merchandise

high Demand
Here's how New Merchandise is used in Senior Sales Associate jobs:
  • Receive and accurately enter new merchandise into inventory system.
  • Collaborate with department heads and division directors in cost savings analysis, changes in products, and requests for new merchandisers.
  • Assisted in the planning, coordination, and setting up of floor sets and displays for new merchandise.
  • Retail website maintenance, including photographing items and updating the website for current and new merchandise.
  • Remove merchandise from store shelves and change store display or replace new merchandise.
  • Displayed new merchandise regularly to promote sale and improve business.
  • Process new merchandise in a timely, organized manner.
  • Receive new merchandise and put on the floor.
  • Orchestrated visual display changes to promote new merchandise.
  • Assisted in the curating of new merchandise from fabric companies to ensure inventory was appropriate to the client base.

Show More

3. Sales Floor

high Demand
Here's how Sales Floor is used in Senior Sales Associate jobs:
  • Merchandised sales floor and received weekly shipments Trained new employees and kept staff up to date on new company policies and procedures
  • Lead sales team in achieving sales goals, establishing rapport with customers, merchandising and maintaining sales floor and stockroom.
  • Work with the Inventory Specialist to check in all incoming inventories and placing these products timely on the sales floor.
  • Assist customer with shopping questions, stock, unload warehouse shipments, organize sales floor, create new display tables.
  • Manage sales floor by greeting customers, addressing guest concerns and preventing product loss in the absence of store management.
  • Worked to ensure excellent customer service on the sales floor fitting room, cash register and with incoming phone calls.
  • Maintain Customer Relations Merchandising Team Leader Commission Sales Promote Sales and Events Train New employees Manage Tasks On Sales Floor Inventory
  • Handled a variety of responsibilities including register, supervision of the sales floor, maintaining orders, and creating schedules.
  • Demonstrated expert-level product and fit knowledge to diagnose fit issues and build wardrobes on the sales floor and/or fitting room.
  • Put together fixtures, cleaned, led the sales floor and customer service team, recovered the store every night.
  • Managed sales floor and putting out new inventory- Operated cash register- Customer service- Trained and certified buyer for the store
  • Ensured customer service was accomplished while maintaining the cleanliness of the sales floor so it was accessible for consumers.
  • Trained employees, processed purchase orders, merchandised sales floor and displays, maintained and built relationships with customers
  • Job Responsibilities included training sales associate to implement standard operating procedures and new procedures on the sales floor.
  • Coached sales team of five through goal setting, and shoulder to shoulder coaching on the sales floor.
  • Assisted in arranging space on sales floor, setting up promotional fixtures and displaying promotional merchandise and signage.
  • Run and organize the sales floor team when the managers have paperwork or other projects to work on.
  • Maximized revenue goals by expediting sales from the sales floor, via telephone and by exemplary customer service.
  • Perform sales floor work, such as greeting or assisting customers, payoffs, or taking in deposits.
  • Served as a mentor to the sales team and provided leadership and guidance on the sales floor.

Show More

4. Sales Goals

high Demand
Here's how Sales Goals is used in Senior Sales Associate jobs:
  • Exceeded personal sales goals by utilizing effective selling techniques and design expertise during in-store consultations.
  • Supervised sales associates under assigned geographic territory to ensure individual and team sales goals met.
  • Demonstrated outstanding customer service skills* Ensure customer satisfaction* Went over and above monthly sales goals
  • Achieved sales goals and exceeded management and corporate expectations in every annual appraisal.
  • Demonstrated leadership in meeting and exceeding sales goals and ability to effectively communicate.
  • Formulated and championed innovative strategies and tactical initiatives to exceed sales goals.
  • Provided excellent customer service and exceeded personal sales goals.
  • Exceeded personal minimum standard sales goals consistently every month.
  • Promoted to Senior Financial Sales Associate after exceeding product sales goals by 143.46% in the first six months of employment.
  • Stock Merchandise Handle cash transactions Assist customers with buying needs Provides friendly customer service Straightening and cleaning the store Completed sales goals
  • Provided quality customer service, restock merchandise, assist store manager with various duties, and help promote regional sales goals.
  • Work directly with Vice President of Sales to align sales goals and ensure compliance with National and Local execution programs.
  • Team Leader to five sales associates, training new employees while exceeding monthly sales goals, and maintaining client relations.
  • Worked directly with General Manager and owners with regard to operations, customer requests, store needs and sales goals.
  • Excelled at customer service and exceeded company sales goals each term, which lead to promotion in under 6 months.
  • Motivated, educated and coached banking center team members to ensure financial, service and sales goals were met.
  • Learned managerial skills such as: keeping others on task, spreading the workout, and making sales goals.
  • Submit high level and detailed weekly written report to District Manager entailing store progression/regression toward reaching monthly sales goals.
  • Work to meet and exceed established associate sales goals within a group of highly competitive golf equipment sales associates.
  • Direct Retail Sales - sold high fashion, high quality products consistently exceeding daily sales goals 15%.

Show More

5. Product Knowledge

high Demand
Here's how Product Knowledge is used in Senior Sales Associate jobs:
  • Developed product knowledge, maintained trend awareness, and provided exceptional customer care to create positive shopping experience and improve profitability.
  • Facilitated customer delight by providing consistent customer service and product knowledge to high volumes of visitors, authors and internal customers.
  • Demonstrated outstanding sales and product training, practicing superior selling techniques through advanced product knowledge and outstanding customer service.
  • Developed wide-range of product knowledge that aided in technical support for both customers and co-workers and informative customer service.
  • Ensured customer satisfaction by demonstrating product knowledge, truthful about customers choices to develop a strong working relationship.
  • Provide descriptive use and operation of merchandise to customers to include product knowledge and personal recommendations.
  • Maintained and utilized exceptional product knowledge and consultative selling to achieve sales goals.
  • Provide daily operation which includes excellent customer services and product knowledge.
  • Offered exceptional customer service through direct salesmanship and product knowledge.
  • Demonstrate merchandise according to company guidelines and product knowledge.
  • Developed product knowledge to provide excellent customer service.
  • Demonstrated product knowledge and built quality customer relationships.
  • Brand Awareness and Product Knowledge Genuine customer Interaction
  • Encourage customer-buying decisions by maintaining product knowledge.
  • Demonstrated comprehensive full product knowledge.
  • Strengthened product knowledge by attending national and regional trade shows to forecast new sales orders and be updated on industry trends.
  • Created a hosting environment for our clients ensuring story telling and product knowledge was used to engage the clients store experience.
  • Proved to be top associate in the department, by way of product knowledge and strong sales and personable skills.
  • Top Ten performer in both product sales and warranty sales *Participated in two new-store set-ups *Excelled at product knowledge and self-motivation
  • Meet with clients to assist in one-on-one design detail oriented ideas, provide product knowledge and address customer concerns.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Retail Store

high Demand
Here's how Retail Store is used in Senior Sales Associate jobs:
  • Maintain organizational responsibility for the overall operations of a retail store.
  • Administered daily functions of retail store operation, including sales and merchandising, inventory management, and P&L management.
  • Handled order management of various video game platforms for worldwide retail store distribution; orders processed through direct and EDI sales.
  • Boosted Wireless sales in under performing national retail stores such as Best Buy, Circuit City and Good Guys.
  • Learned the inner workings of assembling a major retail store for grand opening in a high-volume to customer environment.
  • Received merchandise from vendors, validated purchase orders, ticketed, prepared and distributed to retail stores.
  • Open and closed retail store, filled out daily/weekly/monthly sales paperwork, trained new employees.
  • Handle all aspects of a retail store including cash register, stocking and inventory.
  • Manage sales and support staff to perform all aspects of retail store operation.
  • Managed sales, inventory, scheduling and training for the retail store.
  • Assisted in opening the Miami market and establish new retail stores.
  • Trained and updated sale associates in assigned national retail stores.
  • Assisted with the management functions of the Goodwill Retail Store.
  • Key holder in charge of opening and closing retail store.
  • Retail store sales associate with varying shift schedule.
  • Answered phones and assisted customers with inquiries Kept retail store neat and organized; processed merchandise and performed inventory control
  • Identified vacant land and assisted seller and buyer with redevelopment for new Wawa Retail store/gas station prototype.
  • Assisted in store promotions and visual merchandising Formerly responsible for opening and closing the retail store.

Show More

7. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Senior Sales Associate jobs:
  • Answer Phones* Setup sales displays* Balanced end of day sales receipts to include cash and credit card transactions* Handles customer complaints
  • Operated Point of sales system and register to process cash, check and credit card transactions.
  • Operated a cash register for cash, check and credit card transactions with 99.9 accuracy.
  • Processed all cash, checks, and credit card transactions on a daily basis.
  • Operated a cash register for cash, debit and credit card transactions.
  • Resolved customer concerns with numerous account billing errors and credit card transactions.
  • Managed customer cash and credit card transactions using company POS.
  • Handled cash and credit card transactions with minimum errors.
  • Balanced cash registers and performed credit card transactions.
  • Assisted customer with their purchases and returns Processed cash and credit card transactions Assisted manager with store meetings and employee scheduling
  • Completed orders for Adidas representatives Served as front line customer service personnel Handled cash, check and credit card transactions
  • Recommended alternative purchase choices .Handled cash, checks, and credit card transactions.

Show More

8. Inventory Control

high Demand
Here's how Inventory Control is used in Senior Sales Associate jobs:
  • Staff schedules* Managed purchasing and inventory control* Opening and closing including end of day account balancing* Customer service* Website management
  • Destructed documentation and reporting requirements for all incoming merchandise to improve inventory control and management competencies.
  • Perform inventory control management duties and administrative office support functions such as accounting and cleaning workstations.
  • Managed inventory including check in and pricing of new inventory and managing/supporting computerized inventory control.
  • Maintain proper inventory control, facilitate inventory transactions and maintain compliance with store standards.
  • Established merchandising, ordering and maintenance features along with necessary cash and inventory control.
  • Managed administrative responsibilities, but not limited to inventory control and in-store marketing.
  • Assisted with inventory control by performing regular inventory counts and audits.
  • Managed merchandise inventory control by providing accurate weekly cycle counts.
  • Practiced inventory control by verifying nightly/weekly deliveries and documenting shortages/overages.
  • Maintained interior and exterior store appearance, inventory control.
  • Coordinated Inventory control; Performed Quarterly Inventory inspections.
  • Maintain and reconciled cash register and inventory control.
  • Processed sale transactions and processed inventory control.
  • Maintained inventory control and stock cleanliness.
  • Store management and inventory control.
  • Trained in all aspects of inventory control associated with In Stock Specialist, Receiving Clerk, Operations Manager and Division Manager.
  • Provide fast friendly service, maintain cash drawer overage & shortages, assign job duties, inventory control.
  • Supervised a small team of Sales Associates; customer service; inventory control; train new hires.
  • Created and implemented a quality and inventory control program resulting in a 20% decrease in cost.

Show More

9. Loss Prevention

high Demand
Here's how Loss Prevention is used in Senior Sales Associate jobs:
  • Ensured accuracy and consistency while performing detail-oriented tasks such as inventory management and cash reconciliation, exceeding corporate loss prevention goals.
  • Focused on loss prevention and asset protection by implementing company policies and procedures thoroughly.
  • Performed hourly loss prevention procedures and performed other related retail duties as required.
  • Ordered merchandise to ensure product inventory levels and ensured loss prevention.
  • Aided in reducing merchandising theft by implementing loss prevention techniques.
  • Assisted loss prevention with observing and apprehending shoplifters.
  • Introduced numerous loss prevention techniques.
  • Maintained strong loss prevention awareness on the floor, behind the cash wrap, and in the fitting room.
  • Assisted Loss Prevention team at times by monitoring entrances, exits and fitting rooms for signs of theft.
  • Process merchandise returns and exchanges courteously by adhering to company policies, procedures, and loss prevention practices.
  • Assisted with loss prevention duties as needed and acted as secret shopper scoring other employees on customer service.
  • Contributed to store achievement of record low shrink results for loss prevention 2 years in a row.
  • Assisted with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance.
  • Protected company assets by adhering to loss prevention policies which lead to shrink results below company standard.
  • Ensured loss prevention procedures were maintained to standards and performed other related retail duties as assigned.
  • Assist in all store operational tasks; inventory, cash protection, and loss prevention.
  • Contributed to loss prevention in the store by identifying shoplifters and retrieving merchandise.
  • Assisted manager with scheduling, trained new associates Shipping & receiving, loss prevention
  • Handled complaints, returns, deliveries, transfers and practiced loss prevention procedures.
  • Practiced loss prevention and noted for personal service and concern for customers.

Show More

10. Customer Relations

high Demand
Here's how Customer Relations is used in Senior Sales Associate jobs:
  • Delivered sales presentations to senior level decision makers, negotiated complex contracts for services, establishing and maintaining customer relationships.
  • Facilitated significant sales growth year over year by streamlining and monitoring customer relations management and ensuring orderly sale processing.
  • Exhibited strong computer/presentation skills and proven track record developing and maintaining customer relationships as well as achieving sales goals.
  • Provided apparel sales and excellent customer relations * Educated customers on product brands and maintained merchandise appearance.
  • Created and managed new customer relationships and generated new business within planned sales volume.
  • Promoted value of additional company products and services to create stronger customer relationships.
  • Maintained effective customer relations by providing assistance and responding to noncontroversial complaints.
  • Maintain excellent customer relations and developed rapport with customers and colleagues.
  • Developed and maintained excellent customer relationships as main point of contact.
  • Maintained customer relations on a bi-weekly basis using contact information.
  • Provided excellent customer service and kept great customer relations.
  • Focused on complete customer satisfaction and maintaining customer relationships.
  • Operated management systems designed to build long-term customer relationships
  • Developed strong client development and customer relations skills.
  • Maintained and enhanced customer relationships through high-level service.
  • Performed customer relations and telemarketing duties.
  • Supervised customer relations and customer service.
  • Build a positive customer relationship.
  • Provided sales support, scheduled maintenance appointments, maintained customer relations, attended networking events and prepared monthly sales reports.
  • Served as member of store level Viewpoint Committee that focuses on community involvement, customer relations, and employee satisfaction.

Show More

11. Bank Deposits

high Demand
Here's how Bank Deposits is used in Senior Sales Associate jobs:
  • Verify store bank deposits identifying and communicating Late and Missing Deposits.
  • Prepared daily bank deposits according to policy and procedures.
  • Managed cash register and delivered bank deposits.
  • Unloaded trucks and Stocked shelves, Handled bank deposits, Managed cash in employees drawers; Trained new employees
  • Opened and closed the store, received deliveries, prepared bank deposits, customer concern and complaint resolution
  • Maintained store appearance, sanitation, and was responsible for opening/ closing procedures including bank deposits.
  • Completed shift change paperwork, handled safe deposits, created bank deposits and took to bank.
  • Performed store manager duties including opening/closing, cash handling, bank deposits, and ordering merchandise.
  • Key holder responsible for opening/closing store, balancing registers, and handling bank deposits.
  • Handled end of the day bank deposits and end of the day totals.
  • Key carrier, opening and closing duties, preparation of bank deposits.
  • Process and deposit agency's premium fund bank deposits as required.
  • Prepared and made bank deposits for the company.
  • Make bank deposits after closing evening shift.
  • Performed and prepared daily bank deposits.
  • opened and closed store, did bank deposits, received inventory, stocked displays with new merchandise.
  • Handled end of day book keeping, bank deposits and pos transactions Merchandising, inventory control and design of in store displays

Show More

12. POS

high Demand
Here's how POS is used in Senior Sales Associate jobs:
  • Mediated customer conflict produce alternatives/resolutions contributing towards positive customer experience.
  • Managed day-to-day operations including reconciling deposits, opening and closing security, and maintaining inventory.
  • Negotiated and managed contracts while coordinating natural gas supply proposals with large industrial/commercial accounts.
  • Utilize Customer Relationship Management system for leads to maximize new and existing deposit relationships.
  • Develop and maintain positive and professional working relationships to achieve common organizational goals.
  • Arranged visual marketing in designated areas by creating and positioning product knowledge displays.
  • Reviewed portfolios and provided recommendations to clients for possible adjustments to their portfolios.
  • Created accurate proposals by assessing risk and using sound underwriting principals.
  • Processed endorsements, cancellations, proposals and certificates of insurance.
  • Maintained positive attitude and helped create a comfortable working environment.
  • Possess strong communication, motivational, leadership and organizational skills.
  • Delivered exceptional customer service with courtesy and a positive attitude.
  • Maintained positive relationships with customers through constant interactions and conversations.
  • Executed daily operations of Traditional Branch per position guidelines.
  • Developed and maintained positive relationships with revolving customers.
  • Formed positive customer relationships through daily interaction.
  • Position was primarily commission based.
  • Provided accurate directions wherever possible.
  • Trained for assistant manager position.
  • Used company computer system and POS system to monitor product inventory and ensure appropriate amounts of product were always in stock.

Show More

13. New Accounts

high Demand
Here's how New Accounts is used in Senior Sales Associate jobs:
  • Facilitate new accounts including account documentation, ACAT transfers, and coordination with additional back-office departments.
  • Analyzed existing portfolios, assisted in the development of new accounts through aggressive prospecting and coordinating of syndicates.
  • Have been with the company for 6 months and have grown many new accounts in a short time.
  • Open new accounts; assist in overseeing bank operations and being an active part of the team.
  • Maintained customer base and established new accounts, participated in training and evaluation of new employees.
  • Open new accounts and cross sell banking products and services in order to meet sales goals.
  • Gathered information and input data for client's financial planning proposals and new accounts.
  • Created strategies for new accounts and provided business plans for the employees I recruited.
  • Represented all designer collections at all major trade shows, opening new accounts.
  • Opened New Accounts, and assured that customers had current Regulations and policies.
  • Service accounts, obtain and transfer orders, and establish new accounts.
  • Served as contact for opening new accounts and placed trades when necessary.
  • Developed sales presentations and coordinated in store training for new accounts.
  • Set up new accounts for customer credit as needed.
  • Manage credit card loan applications to open new accounts.
  • Preform New Accounts and Account maintenance functions.
  • Managed sales transactions and opened new accounts.
  • Captured seven new accounts monthly.
  • Acquired 36 new accounts in six months on the job.
  • Developed and penetrated new accounts while maintaining existing base for the specialized international air courier/air freight service.

Show More

14. Top Performer

high Demand
Here's how Top Performer is used in Senior Sales Associate jobs:
  • Top performer with $500K in annual sales and a large returning clientele.
  • Have gone on to win 7 out of 8 quarterly top performer awards.
  • Top performer in a 10 branch region.
  • Top performer monthly while employed.
  • Top ranked sales professional, consistently exceeding sales goals and oftenranked as the top performers in the sales organization.
  • Recognized as top performer for obtaining new rewards card and credit card applications.

Show More

15. Customer Complaints

average Demand
Here's how Customer Complaints is used in Senior Sales Associate jobs:
  • Resolved customer complaints to improve on overall customer delight and satisfaction.
  • Maintained customer relations through successful resolution of customer complaints.
  • Resolve customer complaints; developing solutions; making recommendations.
  • Resolved customer complaints by investigating problems; developing solutions;
  • Handled customer complaints and guaranteed complete satisfaction.
  • Facilitated the resolution of customer complaints.
  • Greet and assist customers; answering phone calls, questions, and resolving customer complaints and non- technical issues with products.
  • Practice no fault customer service by handling customer complaints in a courteous and professional manner within established guidelines.
  • Resolve customer complaints and ensure they are satisfied entering and leaving the store.
  • Handle customer complaints, requests for refunds, exchanges, and adjustments.
  • Utilized problem solving skills by attending to customer complaints and issues.
  • Investigated and resolved customer complaints or issues to strengthen store reputation.
  • Handled customer complaints in a courteous and timely manner.
  • Handle all customer complaints pertaining to services and products.
  • Addressed customer complaints and resolves problems quickly and successfully.
  • Respond to customer complaints quickly, effectively and courteously.
  • Respond to and resolved customer complaints and inquiries.
  • Handled and resolved employee and customer complaints.
  • Solve customer complaints and problems.
  • Bank Reconciliation Recording and analyzing data from customer complaints to identify recurring problems and limit repeat complaints.

Show More

16. Special Orders

average Demand
Here's how Special Orders is used in Senior Sales Associate jobs:
  • Provide administrative support by calling customers concerning special orders.
  • Advised customers on decision making for purchases and special orders based on the customer's true needs and/or wants.
  • Assisted customers with purchases, returns, special orders, order tracking, and all general inquire.
  • Entered routine stock orders, as well as post-inventory replenishment stock, and customer special orders.
  • Arrange customer deliveries and special orders; pack, ship and receive merchandise as per guidelines.
  • Place weekly orders to replenish inventory and handle customer special orders on weekly and monthly basis.
  • Maintained a detailed client list, processed special orders, and tracked transactions and inquiries.
  • Place special orders and contact other stores to find products that clients wished to purchase.
  • Assisted clients with creating custom designs and assisting with repairs and special orders.
  • Worked with various vendors directly to place special orders and custom designs.
  • Keep open communication with vendors on all firearm repairs and special orders.
  • Research special orders for price and availability and submit them to management.
  • Check status of special orders and new lines in the database.
  • Place special orders and contact other stores to find desired items.
  • Placed and tracked special orders for customers through various vendors.
  • Processed up to 5 customers special orders per day.
  • Maintain inventory and process special orders in the system.
  • Ordered & Received both Course books and Special Orders.
  • Fulfilled special orders for out of stock items.
  • Process special orders which require research and follow-up.

Show More

17. Client Relationships

average Demand
Here's how Client Relationships is used in Senior Sales Associate jobs:
  • Develop one-to-one client relationships through regular communication
  • Maintained a balanced budget; conducted payroll, overhead and productive distributor/client relationships.
  • Trained the Internet team on use of CRM software, following-up with online inquiries, conducting outbound calls and nurturing client relationships
  • Create and execute strategic sales plans for large, complex, client relationships in coordination with relationship managers.
  • Managed client relationships by acting as primary representative to client for Reporting, Legal and Settlement groups.
  • Build and manage client relationships to ensure strong partnership and timely delivery of Investor Services products.
  • Fostered client relationships using excellent communication & listening skills, as well as persuasive selling skills.
  • Coordinated special client events and promotions to drive sales and further build client relationships.
  • Maintain and grow client relationships through daily communication with client field representatives.
  • Cultivate and manage new and existing client relationships of high-network and influence.
  • Developed and maintained client relationships through sales and follow-up contact.
  • Generated sales through previous client relationships.
  • Established retained client relationships in the Washington D.C. and Philadelphia/New Jersey homebuilding markets consistently exceeding corporate sales goals.
  • Developed trusted client relationships with attention to details, effeciency and accuracy during 14 years.
  • Maintained existing client relationships as well as new business development for all MSCI Barra products.

Show More

18. Inventory Management

average Demand
Here's how Inventory Management is used in Senior Sales Associate jobs:
  • Manage day to day operations including inventory management, cash handling, warranty processes, customer escalations, and opening/closing operations.
  • Support and advise the owners on operational policies and procedures including inventory management and new product ideas.
  • Received inventory and maintained adequate stock levels using computerized inventory management system.
  • Inventory management Employee relations Customer service Store readiness In home service Budget management
  • Complete sales transactions and assist with inventory management and product merchandising.
  • Coordinated the logistics of shipping/receiving of freight and Inventory Management.
  • Inventory management and organization of product according to corporate guidelines.
  • Coordinated daily inventory management and the shipping/receiving of store product.
  • Advised manager on inventory management and merchandising cycles.
  • Tracked inventory using company inventory management software.
  • Support Inventory management and store merchandising efforts.
  • Provided Customer Service, Maintain and manage Cash drawers, Order inventory and Inventory management, store maintenance, maintain Professional image
  • Assisted in inventory management, replenishment and standards to represent our company s culture and implement the company s image.
  • Introduced a new system of inventory management to the firm which led to easier and more efficient searches of database.
  • Inventory management, merchandising, and maintenance of various aspects of fiscal reporting, sales recaps and daily bank deposits.
  • Key holder, opened and closed the store, banking, customer service and complaints, inventory management, pricing
  • Assisted with manager duties involving part-time hiring process, inventory management, private teacher roster and staff scheduling.
  • Train and supervise a staff of 8-15 employees, as well as assisting with yearly inventory management.
  • Train all new employees on register system, appropriate customer service, inventory management and floor merchandising.
  • Inventory management through weekly cycle counts, merchandising based on corporate directives, and security procedures.

Show More

19. Phone Calls

average Demand
Here's how Phone Calls is used in Senior Sales Associate jobs:
  • Develop agents to make better phone calls by indicating areas of opportunity and utilizing desired client behaviors.
  • Direct customers to on-line options and facilitated phone calls with on-line representatives for customers.
  • Make phone calls to customer/shops to provide customer satisfaction
  • Provide all program training, monitor and assess team phone calls, and assist with interviews and the hiring process.
  • Achieved monthly and year end sales goals by tenaciously pursing new business through mass mailings, e-mails, phone calls.
  • Generated 2.5 million dollars in annual sales through outbound phone calls, appointment setting, face-to-face and web based presentations.
  • Managed the receptionist area, including greeting visitors and responding to telephone calls and customer requests for information.
  • Listen and monitor phone calls throughout the day to observe daily calling habits as well as coaching opportunities.
  • Monitored daily phone calls while coaching a team of 15+ employees a variety of sales techniques.
  • Marketed company products through outbound phone calls and later earned the privilege to handle inbound orders.
  • Answer telephone calls and assist customers, Handle orders, complaints, and other inquiries.
  • Answered phone calls and assisted customers with any questions and concerns about products and services.
  • Cross-trained in all departments and assisted management team with customer phone calls and inquiries.
  • Receive and assist all incoming phone calls through Cisco phone system.
  • Answered phone calls and gave information about products and services.
  • Answered phone calls, received and send out available product.
  • Communicate with customers face to face or through phone calls.
  • Process applications and process phone calls from prospective customers.
  • Take 80+ incoming phone calls on a daily basis.
  • Answer and direct phone calls to designated person.

Show More

20. Customer Base

average Demand
Here's how Customer Base is used in Senior Sales Associate jobs:
  • Promoted good customer relations by consistently providing premier customer satisfaction, resolved issues and developed rapport with the customer base.
  • Created customer base in emerging business opportunity for new potable water line rehabilitation product in six-state area.
  • Capitalized on existing real estate and property management relationships to build customer base and increase sales.
  • Position required extensive communication skills and ability to relate to a wide customer base.
  • Grow customer base through exceptional customer service and conflict resolution.
  • Developed significant customer base through referrals and door-to-door canvasing.
  • Expanded customer base by cultivating relationships.
  • Focus on gaining a larger customer base from walk-in customers, as well as gaining referrals from existing customers.
  • Assisted high volume customer base (parents and children) with uniform sizing, ordering, and purchasing.
  • Provide excellent customer service to build a rapport with customers in order to gain an increased customer base.
  • Improved profits of $30,000.00 by meeting sales goals monthly as a part timer, while expanding customer base
  • Showed a minimum of 10 percent growth of current customer base on a monthly and yearly basis.
  • Maintained customer base for Maintenance & Support contract renewal rate to over 70% per year.
  • Maintain and grow customer base through walk in sales as well as prospect calling on leads.
  • Staff must be able to deal with multiple issues, and a high-demand customer base.
  • Increased sales in major local engineering firms while also expanding local customer base.
  • Promote a strong customer base with excellent customer service and knowledge of products.
  • Communicate benefits of all products within Allstate product portfolio to diverse customer base.
  • Maintained existing customer base and grew new business through excellent customer service.
  • Enjoyed talking to people and establishing a long-term, loyal customer base.

Show More

21. New Clients

average Demand
Here's how New Clients is used in Senior Sales Associate jobs:
  • Generated new clients and documented information in database.
  • Generated new clients by telemarketing.
  • Solicit and secure new clients (local and international) while maintaining key relationships with over 1200 existing clients.
  • Registered new clients, assisted them in deciding on proper attire and scheduled fittings.
  • Acted as a personal long distance consultant for MCI to establish new clients.
  • Identify new clients and generate sales of line of products and development tools.
  • Interacted with and created new clients for the company to consult with.
  • Create online shops for new clients to use for ordering apparel.
  • Established new clients and informed existing clients of new fashion trends.
  • Maximized sale numbers by contacting and building rapport with new clients.
  • Assist with transitioning new clients from salesperson to account manager.
  • Created email marketing pitches to bring in new clients.
  • Prospect new clients through referrals and cold calls.
  • Acquired and represented new clients to insurance carrier.
  • Developed new clients through RFP's, RFQ's and other bid processes.
  • employed Utilize insurance expertise to recruit new clients in an effort to aid is business growth.

Show More

22. Internet

average Demand
Here's how Internet is used in Senior Sales Associate jobs:
  • Included gaining a thorough understanding of our computer network, phone systems, printer, Internet browsers and operating systems.
  • Compiled and Created Spreadsheets of sales leads through social media and other internet derived means of information gathering.
  • Promote, sell, and secure orders from existing and prospective customers for internet service provider AOL Inc.
  • Sell Cox Services (cable, internet, and phone) to customers though in-bound calls.
  • Respond to leads from Internet Listing Services & follow up with walk-in and online traffic.
  • Managed the floor after graduating from the Internet Sales and Shipping department.
  • Lead Associate and Trainer for Hyundai & Nissan in Internet sales department.
  • Generated sales pipelines through cold calling, Internet, and in-person prospecting.
  • Responded to customer inquiries and referrals both in store and internet.
  • Introduce and promote use of company internet site among agents.
  • Set up marketing plan on the internet.
  • Support Marketing activities as required for internet marketing and web site development to capture more targeted business objectives.
  • Upgrade and search engine optimization results in driving Internet traffic to an individual client's website.
  • Received inbound customer calls inquiring about T.V, Internet and Home phone services.
  • Managed corporate sales of all Internet "dot com" partnerships.

Show More

23. Daily Operations

average Demand
Here's how Daily Operations is used in Senior Sales Associate jobs:
  • Performed daily operations of business including sampling, regulating inventory, scheduling appointments, and problem solving.
  • Compiled and analyzed data pertaining to daily operations.
  • Supervised sales staff and managed daily operations.
  • Assist in all aspects of daily operations, including sales, stocking, customer service, and store maintenance.
  • Supervised and trained newly hired employees in daily operations and all aspects of sales and customer service.
  • Oversee daily operations, handle customer related issues, prepare daily reports and perform closing procedures.
  • Supervised daily operations of the store and its employees in cooperation with manager and assistant manager.
  • Train and educate new employees to ensure a high level of understanding of daily operations.
  • Supervised sales, daily operations and personnel within the store to ensure efficiency and productivity.
  • Worked on a 7-person, commission sales driven team to maintain sales floor daily operations.
  • Complete employee schedules on a weekly basis to obtain adequate coverage for daily operations.
  • Provided support to upper management with selling, marketing, and daily operations.
  • Key holder, responsible for opening/closing procedures, cash handling and daily operations.
  • Handled daily operations, monthly inventory, and online social media presence.
  • Managed daily operations of store in absent of store manager.
  • Assisted with sales, customer service, and daily operations.
  • Assisted management with training new sales associates and daily operations.
  • Executed daily operations of sales and charge goals.
  • Oversee daily operations of the Newburyport store including sales, customer relations, inventory management and marketing and advertising activities.
  • Selected accomplishments: Provided superiors with daily operations reports outlining target revenue vs. actual with variance explanations.

Show More

24. Current Sales

average Demand
Here's how Current Sales is used in Senior Sales Associate jobs:
  • Conducted seminars for new hires and current sales associates to promote growth and profitability across multiple lines of business.
  • Processed assorted payment methods and reconciled the cash drawer for all current sales.
  • Maintained up-to-date knowledge of current sales, promotions and marketing of new styles.
  • Handle various tasks of current sales and promotions and displayed merchandise.
  • Maintained knowledge of current sales, policies regarding payment & exchanges
  • Changed signs to reflect current sales and promotions.
  • Demonstrate use or operation of merchandise.Acquire and maintain knowledge of current sales and promotions.
  • Train and involve new sales associates in approaching customers,upselling current sales with warranties and new offers.

Show More

25. Company Policies

average Demand
Here's how Company Policies is used in Senior Sales Associate jobs:
  • Offered guidance and leadership to fellow associates by providing proper training in company policies, procedures and best practices.
  • Supported store leadership in implementing company policies and goals to improve the customer experience.
  • Interpret company policies to employees and customers while resolving issues that occasionally occur.
  • Trained new employees up to company policies and procedures.
  • Coached employees in proper procedures and company policies.
  • Trained new sales associates on company policies, customer interaction, and salesmanship * Team Sports Team Leader
  • On-boarded new associates to company policies regarding daily tasks and customer service protocols Mentored and motivated Jr.
  • Identified and reconciled customer issues in a gracious manner and accordance with company policies.
  • Demonstrate company policies procedures to reduce shrink; Organize shipment upon receiving.
  • Finish paperwork and transactions as per company policies and procedures.
  • Cashier Food preparation Followed food safety procedures and guidelines Maintained company policies, health & sanitation regulations

Show More

26. Sales Training

average Demand
Here's how Sales Training is used in Senior Sales Associate jobs:
  • Develop customer relationships and provide compelling sales presentations based on sales training.
  • Trained through their world renowned sales training program, ranked number one in the world by Time Magazine.
  • Circuit City is where I began to understand and grow my sales ability with constant sales training.
  • Created and delivered sales training to all teammates in the region at the request of management.
  • Nominated to lead a Patio special order sales training event for 15 sales associates.
  • Developed highly effective sales training strategies as Senior Sales Leader of an 8-person team.
  • Increased employee productivity through sales training and the communication of promotional offers.
  • Developed and initiated a successful sales training program for all new hires.
  • Developed excellence in sales training courses to provide proficient customer support.
  • Provide sales training to other business segments to enhance cross-selling opportunities.
  • Organized logistics for sales meetings and sales training company wide.
  • Create and conduct sales training programs for employees.
  • Awarded Top New Associate during initial sales training.
  • Completed basic and advanced sales training.
  • Provided in store sales training.
  • Assisted in managing national sales meetings, large regional meetings, all field webinars, and sales training vendor relations.
  • Launched new products and administered sales training to entire sales organization and reseller's accounts in off- site venues.
  • Conduct sales trainings with department heads, concierge and care staff.
  • Managed and forecasted the sales training budget.
  • Planned monthly sales goals for junior associates * Conducted sales training for new associates * Assisted with monthly inventory reconciliation

Show More

27. Data Entry

average Demand
Here's how Data Entry is used in Senior Sales Associate jobs:
  • Perform sales, financial data entry/transactions, cash reconciliation and excellent customer service.
  • Perform data entry when orders are completed or changed, Handle billing issues, track sales expenses and Analyze sales reports.
  • General office experience: computers, typing, 10 key data entry, filing and any other miscellaneous office duties.
  • Completed light office work as filing reports, data entry using Excel, and scanning documents for corporate emails.
  • Conduct inventory of stock and requisition new stock using a data base for data entry and retrieval.
  • Ensured effective data collection by conducting data entry through Vista and Excel spreadsheets.
  • Handled inventory and data entry for upkeep/product management as well as filing.
  • Performed light clerical duties including personnel data entry and filing.
  • Distribute work to data entry associates for online processing.
  • order writing, retailer initiative, Data Entry, Inventory, Merchandising,
  • Handle customer/store complaints Data entry Sales face to face/phone Billing issues

Show More

28. Customer Care

average Demand
Here's how Customer Care is used in Senior Sales Associate jobs:
  • Performed customer care and sales procedures ensuring customer satisfaction.
  • Provided internal and external customer care.
  • Provide support for products and customer service as well as ensuring all other employees maintained highest level of customer care.
  • Cash Handling, Sales Goals, Customer Care, Store Transfers, Door Greeting, & Telephone Greeting Experience.
  • Provide customer care with individuals needing to purchase technology, take payments for consumer phone bills.
  • Provided customer care, personal styling and sales, order fulfillment, and shipment receiving
  • Engaged in friendly and quick customer care by providing answers to concerns.
  • Provided helpful customer care on the floor and in the fitting rooms.
  • Provided excellent customer care services and personal shopper services for clientele.
  • Assist customers in merchandise purchasing and focus on customer care.
  • Ensured the highest level of customer care.
  • Maintain a high level of customer care.
  • Ensured highest level of customer care consistent with Anthropologie standards.

Show More

29. Company Standards

average Demand
Here's how Company Standards is used in Senior Sales Associate jobs:
  • Ensured that store met company standards in visual merchandising and operational procedures.
  • Provided quality training to new associates while upholding company standards and procedures
  • Arranged and ticketed merchandise according to company standards.
  • Processed monetary payments, conditioned workers and the environment to uphold company standards along with providing customers with the greatest experience.
  • Cross-performed in all assigned areas to ensure that merchandise sizing, ticketing, and presentation were to company standards.
  • Assured compliance to company standards of HIPPA and telesales legal compliance, adhering to all state and federal regulations.
  • Coordinated and developed a team of 8 employees who executed an average UPH 35% higher than company standards.
  • Handled customer issues and excelled in company standards while maintaining an above average standing in all categories consistently.
  • Maintained outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.
  • Perform daily/weekly walk through of store to ensure store is clean and merchandised to company standards/policies.
  • Contributed to successful shrink results per company standards during store's final closing phase.
  • Excelled in training new employees and enabling them to meet company standards and expectations.
  • Obtained twenty five to thirty five sales per week, well over company standards.
  • Ensured that products and signage were displayed according to company standards.
  • Ensured opening, closing and cash-handling procedures met company standards.
  • Executed sales goals daily to comply with company standards.
  • Process Inventory and maintain warehouse to company standards.
  • Executed all seasonal and monthly merchandising directives according to company standards Maintained department presentation, stock replenishment, and recovery.
  • Retrained current staff to meet company standardsCreated organizational standards in back room
  • Provide customer service as per company standards (i.e.

Show More

30. Financial Transactions

low Demand
Here's how Financial Transactions is used in Senior Sales Associate jobs:
  • Evaluate financial transactions to ensure merchandise and inventory is properly managed.
  • Utilized other sales related equipment; balances daily financial transactions.
  • Maintained register operations and daily financial transactions.
  • Operated cash register, balanced daily financial transactions, processed deferred payment plans, credit card, and dishonored check transactions.
  • Performed nightly audits as a part of the process to include bank deposits and other financial transactions.
  • Operated a cash register or other sales related equipment; balances daily financial transactions.
  • Operated the store s cash registers and handled financial transactions.
  • Assisted in managing and training junior associates Handled financial transactions and price analyses Visual merchandising Promoted from Associate to Fashionista 7/11
  • Performed financial transactions accurately and in a timely manner.
  • Processed financial transactions for multi-million dollar corporation.
  • Implement Waffle House Way training course and orientation for new hires *Handle financial transactions cash, credit, and debit.
  • handle all cash register financial transactions in a timely manner while providing excellent customer service to customers.

Show More

31. Security Practices

low Demand
Here's how Security Practices is used in Senior Sales Associate jobs:
  • Manage employees and help maintain store policies including payment and exchanges, as well as security practices.
  • Read and understand policies and procedures regarding payment and exchanges, and security practices.
  • Maintained Knowledge policies regarding payments and exchnages and security practices.
  • Followed sales policies and implemented security practices.
  • Assist in ensuring the financial integrity of the store accountability and adherence to company, security practices
  • Serve as primary point person in sales area in current sales and promotions; and policies regarding payments and security practices.

Show More

32. Business Development

low Demand
Here's how Business Development is used in Senior Sales Associate jobs:
  • Assisted organizations in increasing revenue by implementing new business development techniques and closing more sales.
  • Performed extensive market research, analyzed industry, and created marketing and business development strategies.
  • Assisted in business development, and handled administrative responsibilities, reports and marketing collateral.
  • Directed Business Development activities for Radiology Consulting Company across the United States.
  • Organized and led business development conferences for top and rising annuity producers.
  • Market and assist staff with incorporating business development into everyday activities.
  • Ensured repeat and increased business development.
  • Research individual properties, owners, and debt to identify and target new opportunities for business development.
  • Directed a business development project to generate new, qualified leads across 12-state sales region.
  • Assist in the development of new marketing materials to support business development and existing business.
  • Lead generation; Cold-Calling; Business Development; Marketing.
  • Rated as the Outstanding Performer in Business Development for iGATE Global Solutions for FY 2004-2005, 2005-06.
  • Managed accounts and customer relations using Salesforce and Excel to track business development leads,accounts and finance.

Show More

33. Stock Shelves

low Demand
Here's how Stock Shelves is used in Senior Sales Associate jobs:
  • Stock shelves and coolers, clean, run cash register, paperwork, run reports.
  • Stock shelves on load days, transfer product from store and hub locations.
  • Enter new products and orders, stock shelves and conduct inventories.
  • Put up displays and stock shelves as needed.
  • Maintained and organized stock shelves for display etc.
  • Stock shelves with back stock from warehouse.
  • Stock shelves and mark price on items.
  • Restock shelves and set up promotion items.
  • Served customers and stock shelves.
  • Clean facilities and stock shelves.
  • Stock shelves, open and close the store.
  • Stock shelves, mark price tags.
  • handle cash and credit transactions, assist customers, stock shelves, pull product.
  • Process inventory, maintained organized stock shelves and process inventory in a timely manner.
  • Assist Customers * Stock Shelves * Money Management
  • Cash out customers Balance cash Drawer Stock Shelves
  • Cashier Stock Shelves Scan store items for inventory

Show More

34. Stock Room

low Demand
Here's how Stock Room is used in Senior Sales Associate jobs:
  • Locate and select products from stock room, or return overages to stock room.
  • Worked in stock room; leader of cycle counts; model for Holiday Party.
  • Transitioned merchandise from stock room to floor, which included tagging and censoring.
  • Supported preparation & storage of inventory freight, including stock room allocations.
  • Managed and coordinated the stock room involving ongoing product stocking and receiving.
  • Worked cash register, floor, as well as the stock room
  • Hired as sales associate with emphasis on organizing back/stock room.
  • Organize merchandise in stock room for easy access and placement.
  • Sorted and Organized Stock Room according to management standards.
  • Supervised stock room, organizing and assuring product flow.
  • Established and maintained stock room operations.
  • Clean store floor and stock room.
  • Planned promo events Assisted with stocking and organizing stock room

Show More

35. Customer Questions

low Demand
Here's how Customer Questions is used in Senior Sales Associate jobs:
  • Answered customer questions and demonstrated products.
  • Provide customer service, answer customer questions, and assist with packaging items.
  • Addressed customer questions or issues either by the telephone or in person.
  • Assess customer needs and be available for customer questions and concerns.
  • Handle customer questions, verify insurance, complaints, and issues.
  • Answer customer questions about products and employ suggestive selling strategies.
  • Answer customer questions regarding prices, products, and availability.
  • Provide excellent customer service with sales and customer questions.
  • Answered and resolved customer questions and complaints.
  • Answer customer questions about product.
  • Diagnosed and repaired customer's computers Answered customer questions and made recommendations based on customer needs.
  • Checked the merchandise that came on the truck.Answered customer questions to the best of my knowledge.
  • Maintained knowledge of of ongoing market and product trends to effectively answer customer questions.

Show More

36. Greeting Customers

low Demand
Here's how Greeting Customers is used in Senior Sales Associate jobs:
  • Provide attentive and strong customer service skills by greeting customers, demonstrating use of products, and making informed purchasing suggestions.
  • Prevented store shrinkage by greeting customers as soon as they came in the store and stayed attentive to their needs.
  • Ensured excellent customer service buy greeting customers as they enter and answering all questions or concerns regarding merchandise.
  • Engage in one on one customer contact by greeting customers and providing customer assistance.
  • Cash Handling Establishing Credit Accounts Greeting customers Understanding the needs of the customer and making appropriate suggestions in meeting their needs.
  • Provided exceptional customer service including but not limited to greeting customers, assisting with product selection and payment processing.

Show More

37. Sales Process

low Demand
Here's how Sales Process is used in Senior Sales Associate jobs:
  • Achieved personal sales and profitability goals by consistently and pro-actively engaging guests utilizing the company s sales process.
  • Developed a sales process for newly manufactured pharmaceutical products.
  • Managed floor during business hours, following up with employees on sales processes, based on individual performance and sales reports.
  • Work directly with new hires on the team to develop the sales process and provide direct feedback in call listening sessions.
  • Optimized each step of the sales process including consignment sales, as well as promoted brand and products.
  • Supervised five sale representatives and ensured their daily goal was met by assisting with the sales process.
  • Managed general office and customer service activities throughout all phases of the sales process and customer relationship.
  • Trained and supervised junior sales associates in the sales process, customer service and company procedures.
  • Provided customers with excellent customer service during the sales process while maintaining knowledge on all merchandise.
  • Present vehicle and gather figures based on interview while following the sales process as trained.
  • Assemble presentation materials, proposals and marketing materials to be used in the sales process.
  • Utilize learned sales techniques to professionally assist customer through selection options and sales process.
  • Assumed a leadership role and assisted other sales associates throughout the sales process.
  • Create own Marketing, Prospecting and Sales process for renewal based income incentives.
  • Train new associates in the sales process and the computer system.
  • Trained peers and new hires on sales processes.
  • Support Account Executive in all aspects of sales process, research, traffic, sales planning, and marketing fulfillments.
  • Attained the sale of the largest client for T2 Systems Helped define a successful sales process for the company
  • Implemented sales process for a group of data scientists that build algorithms for Big Data/Analytics firms.

Show More

38. Store Opening

low Demand
Here's how Store Opening is used in Senior Sales Associate jobs:
  • Balanced cash drawer and assisted with store opening/closing procedures.
  • Perform limited store opening and closing activities when necessary.
  • Developed and implemented innovative store opening strategies.
  • Assisted with daily store opening and closing procedures in addition to overseeing night deposits and other cash and money handling transactions
  • Key holder in charge of overseeing correct store opening and closing procedures including cash deposits and alarm activation.
  • Focus on my own training and development with an emphasis on store opening and closing processes.
  • Entrusted with key holder role, overseeing store opening, closing and management as necessary.
  • Complete and review daily paperwork and sales reports related to store opening and closing procedures.
  • Performed store opening and closing tasks such as securing exits and setting alarms.
  • Store key holder responsible for managing store opening and closing procedures.
  • Store opening and closing, and supervised the sales associates.
  • Assisted in store opening and closing procedures with management.
  • Balanced cash registers at store opening and closing.
  • Store Opening and Closing responsibilities.
  • Resolved operational day-to-day issues and handled customer escalations Processed paperwork, and generated sales reports regarding store opening and closing
  • Performed store opening duties, including counting cashdrawers and checking all equipment for proper functioning.
  • Administered store opening procedures, displays per visual merchandisingguidelines, stocking/replenishing, overall store duties.

Show More

39. Sales Prices

low Demand
Here's how Sales Prices is used in Senior Sales Associate jobs:
  • Stay current with sales prices, prepared sales slips of sales contracts for products.
  • Check sales prices with signage to ensure correct price or sale changes.
  • Computed accurate sales prices for transactions.
  • Resolved customer concerns and requests, computed sales prices, purchases, received and processed payments.
  • Computed sales prices, total purchases and receive and process cash or credit payment.
  • Edited compute sales prices, total purchases and receive and process cash or credit payment.

Show More

40. Staff Members

low Demand
Here's how Staff Members is used in Senior Sales Associate jobs:
  • Consulted key staff members to provide patrons with exhibition and general museum operation information.
  • Trained new staff members as Tech Trainer for Columbus branches and introduced new systems to all staff.
  • Provided training and one-on-one support to new staff members, due to being senior sales associate.
  • Assisted in the training and supervision of staff members and maintained organization during every shift.
  • Managed fast-paced sales floor by directing fellow staff members in daily goals and sales expectations.
  • Assisted the company owners in growing the business from three to 25 staff members.
  • Trained new staff members while getting them accustomed to their new work environment.
  • Assisted in inventory accounting procedures with a team of staff members.
  • Assist in training for all staff members, new or old.
  • Manage the front line & approximate 5 staff members.
  • Supervised a team of over 10 staff members.
  • Trained new sales staff members.

Show More

41. Powerpoint

low Demand
Here's how Powerpoint is used in Senior Sales Associate jobs:
  • Worked extensively with MS Word, Excel, Outlook and PowerPoint to prepare correspondence, presentations and compile reports.
  • Prepared, printed & bound PowerPoint sales presentation packages and investment review reports.
  • Experience with Microsoft Word, Excel, PowerPoint, and Access.
  • Operated Windows 2000 Professional web-based point-of-sale software, terminal-based corporate software, as well as Word/Excel/PowerPoint.
  • Fulfilled training requests from managers by developing innovative, game-structured learning & assessment tools, and well-organized PowerPoint presentations.
  • Compiled and presented quarterly Sales Analysis and Forecasting PowerPoint presentations at monthly managers meetings.

Show More

42. Product Information

low Demand
Here's how Product Information is used in Senior Sales Associate jobs:
  • Communicated with tech support department to acquire product information and product compatibility requirements.
  • Determined customer needs and offered suggestions as well as product information.
  • Identify client's needs, and presented them with product information resulting in customer profit, sustained solvency, and ROI.
  • Introduced new products by presenting and informing clients of new programs, price increases and product information.
  • Mentor and train new and current employees on store procedures, customer service and product information.
  • Supplied customers with electronic product information to assist in making the best purchase for their needs.
  • Gained expertise in product information to assist buyers and answer questions throughout their selling process.
  • Train new employees on customer service, product information, and selling Best Buy services.
  • Handled inbound calls from assigned accounts providing product information, pricing, terms, etc.
  • Answered any and all calls on product information for 11 of the western states.
  • Serve as the first point of contact and provide product information to prospective customers.
  • Provide customer service with purchases, suggestive selling, and providing product information.
  • Trained 9 new associates in selling skills and product information.
  • Answered an average of 10 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Researched and provided 9,000 Financial Advisors with mutual fund product information and marketing ideas.
  • Designed website and managed web-based advertising and communication Evaluated new products and processed special orders Provided customers with product information and recommendations

Show More

43. Monetary Transactions

low Demand
Here's how Monetary Transactions is used in Senior Sales Associate jobs:
  • Operate cash wrap and handle monetary transactions including deposits.
  • Provided positive customer service and generate sales through various merchandising strategies Handled monetary transactions along with unloading merchandise from weekly shipments
  • Supervised cashiers, customer service sales associates, and managed monetary transactions that occured during the business day.
  • Service customers by performing all monetary transactions; sells all bank products and assists with other service needs.
  • Handled all monetary transactions Answer phones and process phone orders Maintain fitting rooms and general up-keep of the store Inventory

Show More

44. Repeat Business

low Demand
Here's how Repeat Business is used in Senior Sales Associate jobs:
  • Developed excellent networking skills and established strong relationships resulting in repeat business and excellent referrals.
  • Develop relationships with customers to create personalized, enjoyable experience and repeat business.
  • Increased customers base and repeat business by providing excellent customer service.
  • Managed professional customer relationships to encourage repeat business.
  • Cultivate solid working relationships to encourage repeat business.
  • Maintained a minimum of 10 percent sales growth each year and created repeat business by growing the client base
  • Developed a high level of trust with clients guaranteeing their commitment to repeat business.
  • Provided excellent customer service with an emphasis on repeat business and multiple sales.
  • Secured new and repeat business from over 200 new clients.
  • Make every effort to exceed client expectations Developed lasting relationships that has resulted in referrals and repeat business.
  • Increased account base by approximately 10% through repeat business, referrals, networking with other businesses.
  • Experience serving wide range of electronics industries Establish excellent relations with customer, building loyal repeat business.

Show More

45. CRM

low Demand
Here's how CRM is used in Senior Sales Associate jobs:
  • Maintain team pipeline information in firm CRM systems and prepare client activity reports for senior management.
  • Used operating system NAV, excel, word and outlook, also worked in CRM.
  • Create Excel, PowerPoint and OneNote workbooks/presentations; Optimize production and CRM processes.
  • Ensured that all contracts and proposals were properly maintained in CRM system.
  • Implemented CRM and POS systems into sales process - ground up.
  • Developed and implemented Client Relationship Maps and handled CRM systems.
  • Developed customer base and CRM initiatives, grew sales.
  • Used Microsoft Dynamic CRM software (advanced proficiency) Managed schedules and activities of a team of four outreach assistants
  • Leveraged internal CRM tool and database to look up customer history, manage sales, and plan pipeline.
  • Key Accomplishments: Manage company CRM.
  • Have worked with several different company created CRMs successfully.
  • Attended and performed at several high volume tradeshows - Organized and created new employee CRM Salesforce Management training classes.
  • back per day -CRM/sales force, Outlook, excel - over 70 submitted applications

Show More

46. Floor Stock

low Demand
Here's how Floor Stock is used in Senior Sales Associate jobs:
  • Placed customers' orders manually and electronically and over the phone; processed and replenished merchandise and monitored floor stock.
  • Maintain floor stocking levels, displays and help ensure that the store is clean and presentable to customers.
  • Assist in processing and replenishing merchandise, monitor floor stock and ensure establishment is clean and inviting.
  • Assisted in year-end inventory and cycle counts processing, also replenished merchandise and monitored floor stock.
  • Helped to process, replenish merchandise, and monitor floor stock.
  • Replenished floor stock and processed shipments.
  • Replenished floor stock and processed shipments to ensure product availability for customers.

Show More

47. Potential Customers

low Demand
Here's how Potential Customers is used in Senior Sales Associate jobs:
  • Developed great administrative talents, such as scheduling appointments with potential customers and keeping track of inventory.
  • Advised potential customers of product specifications.
  • Sell apartment community to potential customers.
  • Prepared presentations for potential customers.
  • Maintained vehicles on the lot for potential customers, and oversaw maintenance on the fleet to ensure quality products.
  • Assist potential customers on which home and home site would best fit their needs, in a subdivision.
  • Negotiate with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Schedule to call on existing or potential customers on upcoming sale, and promotions.
  • Explained contract structures, up sale, and renewal contract opportunities with potential customers.
  • Screen potential customers for sales and educate existing customers of bank products.
  • Initiate B2B correspondence with existing clients and potential customers.
  • Field Sales Travel to potential customers (residential/business) Perform live presentations with intent to sell

Show More

48. Aafes

low Demand
Here's how Aafes is used in Senior Sales Associate jobs:
  • Ensured that only authorized individuals purchased merchandise from AAFES.
  • Passed AAFES Jewelry Department Certification requirements.
  • Developed work schedules and made entries to daily sales reports utilizing AAFES unique software on a standard personal computer.
  • Provided customers with the core values of AAFES, which are respect, honesty, and courtesy.
  • Gained amiable disposition and knowledge of AAFES/Retail policies of business and loss prevention procedure.
  • Noted for personal service, concern for customers, and knowledge of AAFES/Retail.
  • Trained and periodically assisted all cashiers and familiar with AAFES ASAP system.
  • Supervised and trained over 15 employees on AAFES policy and procedures.
  • Gained knowledge of AAFES retail policies and business procedures.
  • Recognized with the AAFES Customer Service Award.
  • Inform customers about AAFES protection plan.
  • State: VA Retail During my career with the AAFES, I've held the following positions: Specialized Sr.
  • Performed as AAFES shoppette/gas station cashier and assisted in preparing work schedules, and the requisition of supplies and merchandise.

Show More

49. Entire Store

low Demand
Here's how Entire Store is used in Senior Sales Associate jobs:
  • Mediated operational excellence per corporate standards for the entire store.
  • Worked early morning shift to switch out entire store.
  • Maintain Customer Service Center of entire store.
  • Ordered daily supplies for the entire store.
  • Opened and closed the store, which included counting cash drawers Maintained visually appealing and effective displays for the entire store.
  • Maintained visually appealing and effective displays for the entire store, and helped create new ones for stores opening soon.
  • Cashier Closing procedures Responsible for re-stock orders for entire store

Show More

50. Special Events

low Demand
Here's how Special Events is used in Senior Sales Associate jobs:
  • Developed initial marketing plans and coordinated special events.
  • Assisted customers (and took their measurements) attending special events such as prom, wedding parties and any formal event.
  • Assisted customers with book selections and sales, offered support at special events such as book signings and author events.
  • Collaborate with Smithsonian staff and provide support to authors, artists and donors for book signing and special events.
  • Delegated team tasks, this included administration office support, sales and special events activities.
  • Re-merchandised areas to support preparation for special events, seasonal changes, and clearance sales.
  • Assisted in the planning process for special events hosted by the winery.
  • Helped during overnight hours for special events or store maintenance.
  • Addressed consistently by EXPRESS executives to assist in special events.
  • Participated in planning and executing special events for store.
  • Manage and promote midnight releases and other special events.
  • Coordinate and deliver special events to attract new clients.
  • Created and managed special events for VIP clients.
  • Manage special events and diamond shows.
  • Coordinated special events & promotions.
  • Prepared sales analysis reports and presented results to management Organized store sales and special events.

Show More

20 Most Common Skill for a Senior Sales Associate

Customer Service33.4%
New Merchandise17%
Sales Floor11.2%
Sales Goals5.2%
Product Knowledge4.1%
Retail Store4.1%
Credit Card Transactions3.2%
Inventory Control2.6%

Typical Skill-Sets Required For A Senior Sales Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
28.2%
28.2%
2
2
New Merchandise
New Merchandise
14.4%
14.4%
3
3
Sales Floor
Sales Floor
9.5%
9.5%
4
4
Sales Goals
Sales Goals
4.4%
4.4%
5
5
Product Knowledge
Product Knowledge
3.5%
3.5%
6
6
Retail Store
Retail Store
3.4%
3.4%
7
7
Credit Card Transactions
Credit Card Transactions
2.7%
2.7%
8
8
Inventory Control
Inventory Control
2.2%
2.2%
9
9
Loss Prevention
Loss Prevention
2.1%
2.1%
10
10
Customer Relations
Customer Relations
1.7%
1.7%
11
11
Bank Deposits
Bank Deposits
1.7%
1.7%
12
12
POS
POS
1.5%
1.5%
13
13
New Accounts
New Accounts
1.4%
1.4%
14
14
Top Performer
Top Performer
1.4%
1.4%
15
15
Customer Complaints
Customer Complaints
1.3%
1.3%
16
16
Special Orders
Special Orders
1.2%
1.2%
17
17
Client Relationships
Client Relationships
1.1%
1.1%
18
18
Inventory Management
Inventory Management
1.1%
1.1%
19
19
Phone Calls
Phone Calls
1%
1%
20
20
Customer Base
Customer Base
0.8%
0.8%
21
21
New Clients
New Clients
0.8%
0.8%
22
22
Internet
Internet
0.8%
0.8%
23
23
Daily Operations
Daily Operations
0.7%
0.7%
24
24
Current Sales
Current Sales
0.7%
0.7%
25
25
Company Policies
Company Policies
0.7%
0.7%
26
26
Sales Training
Sales Training
0.6%
0.6%
27
27
Data Entry
Data Entry
0.6%
0.6%
28
28
Customer Care
Customer Care
0.6%
0.6%
29
29
Company Standards
Company Standards
0.6%
0.6%
30
30
Financial Transactions
Financial Transactions
0.6%
0.6%
31
31
Security Practices
Security Practices
0.5%
0.5%
32
32
Business Development
Business Development
0.5%
0.5%
33
33
Stock Shelves
Stock Shelves
0.5%
0.5%
34
34
Stock Room
Stock Room
0.5%
0.5%
35
35
Customer Questions
Customer Questions
0.5%
0.5%
36
36
Greeting Customers
Greeting Customers
0.5%
0.5%
37
37
Sales Process
Sales Process
0.5%
0.5%
38
38
Store Opening
Store Opening
0.5%
0.5%
39
39
Sales Prices
Sales Prices
0.5%
0.5%
40
40
Staff Members
Staff Members
0.4%
0.4%
41
41
Powerpoint
Powerpoint
0.4%
0.4%
42
42
Product Information
Product Information
0.4%
0.4%
43
43
Monetary Transactions
Monetary Transactions
0.4%
0.4%
44
44
Repeat Business
Repeat Business
0.4%
0.4%
45
45
CRM
CRM
0.4%
0.4%
46
46
Floor Stock
Floor Stock
0.4%
0.4%
47
47
Potential Customers
Potential Customers
0.4%
0.4%
48
48
Aafes
Aafes
0.3%
0.3%
49
49
Entire Store
Entire Store
0.3%
0.3%
50
50
Special Events
Special Events
0.3%
0.3%

159,503 Senior Sales Associate Jobs

Where do you want to work?