About Us
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
Proofpoint is looking for a self-starting, responsible, mature, highly-motivated SalesEngineering Manager to lead a team of talented SalesEngineers.
The ideal candidate will have a solid technical background in email security and prior experience managing technical sales teams. An ability to “lead from the front” and a willingness to act as both player and coach to help your team secure the technical win will be key to your success.
This is a remote position. Candidates should be located in the Western U.S.
Your day-to-day
Oversee the day-to-day operations of your team of SalesEngineers
Resource management - assign projects, accounts, and meetings to salesengineers as required, and resolve scheduling conflicts
Work as an individual contributor for key accounts as needed or requested
Participate in technical sales calls, and contribute to creating sales and evaluation strategy at the account level.
Engage directly with customers in technical or sales escalations, and drive issues to resolution.
Provide technical leadership and product expertise to the team as well as the larger sales organization.
What you bring to the team Management
All aspects of people management, including hiring, development, training, regular 1:1s and annual reviews
Hire, train and retain top talent
Provide feedback and direction, both positive and constructive, to personnel in a timely manner
Build a strong team and provide satisfaction among your team and customers
Influence both internal and external C-level executives through presentations and briefings
Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction
Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy
Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies
Requirements
7-10 years of experience in salesengineering
Prior management experience
Technical background in messaging and security
Experience with both Linux and Windows
A thorough background of Internet protocols and how they work (HTTP, SMTP, etc.)
Knowledge of networking topology, TCP/IP protocol, and network configuration and components (firewalls, routers, load balancers, etc.)
CISSP and related certifications are a plus
Bachelor's degree or equivalent work experience
Travel is required
Why Proofpoint?
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com .
How to Apply
Interested? Submit your application along with any supporting information- we can't wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges
SF Bay Area, New York City Metro Area:
Base Pay Range: 0.00 - 0.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 0.00 - 0.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 0.00 - 0.00 USD
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
Our BRAVE Values:
At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow.
We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.
We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across and time zones-to help you find your people, build your community, and thrive together.
This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
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$141k-178k yearly est. 5d ago
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Remote Senior PM, Sales Engineering (New Products)
Samsara 4.7
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A leading IoT solutions firm is seeking a Senior Program Manager for SalesEngineering, focusing on driving operational improvements and launching new products. This remote role requires 7.5+ years in analytical fields, expertise in organizational strategy, and familiarity with relevant tools such as Jira and Salesforce. As part of the SalesEngineering team, you will collaborate across departments to enhance supply chain efficiency and customer insights, significantly impacting the firm's growth and market strategy.
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Technical Sales Engineer - Energy Solutions, Remote
Aggreko, LLC 4.3
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A leading energy solutions company is seeking a Technical Sales Specialist to provide vital technical input to the sales process and support sales efforts across the western US. Candidates should have a Bachelor's degree or equivalent experience, and ideally 3-5 years in industrial equipment sales. The role demands skills in negotiation and market sector knowledge, with travel required 25-50%. A robust salary range and numerous benefits, including a vehicle allowance and comprehensive training programs, are offered.
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$93k-128k yearly est. 5d ago
Mid-Market Sales Engineer SF or Remote (PST)
Hex 3.9
Remote job
Hex is changing the way people work with data. Our platform makes analytics workflows more powerful, collaborative, and shareable. Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility.
We are a tight-knit crew of engineers, designers, and data aficionados. Our roadmap is full of big ideas and little details, and we would love your help bringing them to life.
Hex has raised over $100m from great VCs and angels, giving us many years of runway and the ability to pay competitive salaries, offer great benefits, and provide meaningful equity.
Hex's user base is continuing to grow rapidly. We are hiring a West Coast-based SalesEngineer to partner with potential customers to support their Hex evaluations.
As a SalesEngineer, you will leverage your product, ecosystem, and technical expertise to support our potential customers as they evaluate and adopt Hex. You will work day in and day out with the Sales team to help prospects understand the challenges in their current state, connect Hex's value to those challenges, own the technical evaluation, and set them up for long-term success as a customer.
If you want to learn more about the Customer team, what we do, and how we work, please check out ourteam page !
What you will do
Meet our ‘analytically technical' (think: Data Scientist or Analyst writing SQL and Python) end users where they are to build strong relationships and help them get the most out of Hex during their evaluations
Be on the front-line of working with Hex end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
Source and synthesize critical product feedback from prospects to share with internal Engineering & Product teams to influence and shape our product roadmap
Project manage the architecture, security, and technical reviews that prospects require
Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships
Who you might be
You might be a fit for this role if you have:
2-3+ years of experience in a technical pre-sales role
Experience working with Mid Market customers (250-2500 employees)
Experience with land POC/Technical Sales Motions
Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
Experience or interest in working in an early-stage startup environment
Location preference for West Coast major metro (preference for SF)
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.
The OTE (base + variable) range for this role is: $175,000 - $195,000.
The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the process.
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$175k-195k yearly 2d ago
Remote Senior Sales Engineering Leader - Data & AI
Atlan Pte Ltd.
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A leading data governance platform is looking for a SeniorSalesEngineering Manager to lead the SalesEngineering team. This role involves coaching team members, ensuring successful support for complex sales deals, and acting as a senior technical escalation point. Candidates should have over 10 years of experience in technical pre-sales, especially within data architecture, and should be comfortable leading discussions around SQL, Python, and AI integration. This is a remote opportunity from the Central or West US.
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$124k-178k yearly est. 2d ago
Hybrid Sales Engineer + Solutions Architect
Reevo
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A tech company is looking for a hybrid SalesEngineer / Solutions Architect in San Francisco. This role involves architecting solutions, supporting sales processes, and collaborating with product teams. The ideal candidate has 3-7 years of experience in SalesEngineering or Solutions Architecture, strong API knowledge, and excellent communication skills. You'll be part of a dynamic team focused on transforming revenue operations through innovative software solutions.
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$93k-139k yearly est. 3d ago
Hybrid Pre-Sales Solutions Engineer for Data & BI
Exploreomni
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A leading data analytics company in San Francisco is seeking a Pre-Sales Solutions Engineer to empower customers through the Omni platform. You will partner with sales teams, build Proofs of Concept, and provide user feedback. The ideal candidate has over 3 years of experience in data analytics, strong SQL skills, and a passion for working with data. This hybrid role allows for 3 days in the office per week.
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$117k-172k yearly est. 2d ago
MuleSoft Pre-Sales Solution Engineer (Remote)
Salesforce, Inc. 4.8
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A leading tech company is looking for a Pre-Sales Solution Engineer to join their MuleSoft team. This role requires technical expertise to provide sales support, deliver product demonstrations, and translate technical solutions into business outcomes. Ideal candidates should have excellent presentation skills, hands-on Java experience, and a passion for technology. The position is based in San Francisco, CA, and offers a dynamic work environment.
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$106k-153k yearly est. 5d ago
Senior Sales Engineer - AI Security (Remote)
Ambient Ai, Inc.
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A leading technology company is seeking a SalesEngineer to drive impactful technology solutions for Fortune 500 clients. You'll collaborate with sales teams, showcasing advanced AI-driven security solutions through engaging demos and business-driven proposals. The ideal candidate has over 5 years of experience in enterprise technology sales, strong communication skills, and a consultative mindset, helping secure high-stakes deals while providing valuable customer insights.
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$92k-126k yearly est. 3d ago
Senior Sales Engineer - AI & Data Solutions (Remote)
Kipi.Ai
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A technology solutions company seeks a SeniorSalesEngineer-Onshore (Remote) in Seattle. This role involves serving as the main technical liaison for onshore sales, leading customer workshops, and collaborating with sales teams on technical solutions. The ideal candidate will have a strong technical background in Snowflake and excellent communication skills to engage enterprise clients at the CxO level. Experience in solution engineering is vital, along with a willingness to travel as needed.
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$85k-118k yearly est. 3d ago
Remote Solutions Engineer for ML Testing Platform
Getclera
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A leading AI solutions company is seeking a Solutions Engineer to customize software for top clients globally. The role requires strong Python skills, excellent communication capabilities, and a deep understanding of AI and machine learning. As part of a dynamic team, you will deliver high-quality solutions tailored to specific client needs. The position offers a competitive salary range of $100K - $200K and the opportunity to work in a fast-paced, innovative environment.
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$100k-200k yearly 5d ago
Remote Healthcare Platform Solutions Engineer
Canvas Construction
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A forward-thinking technology firm is seeking a Solutions Engineer to build robust solutions using their Canvas SDK. You'll partner with Solutions Consultants to bridge customer needs with technical capabilities in the healthcare domain. Ideal candidates have strong programming skills, especially in Python, and a passion for healthcare technology. This remote position encourages collaboration while offering competitive compensation and benefits, including unlimited PTO and professional development budget.
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$111k-166k yearly est. 5d ago
Solutions Engineer
Gamma.App
Remote job
We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
You'll build out Gamma's integration ecosystem - scaling the connectors, workflows, and partnerships that make Gamma the creative hub for hundreds of millions. From Zapier automations to MCP servers to deep B2B integrations, you'll shape how Gamma fits into the tools people already use and co-design new ones. This role combines hands‑on engineering, customer collaboration, and developer advocacy.
You'll work closely with engineering, product, and customer success to ensure our integrations are reliable, well‑documented, and genuinely useful. If you love building tools that unlock new workflows and thrive at the intersection of code and customer impact, this is your opportunity.
Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Build and maintain API integrations across platforms like Zapier, Make, N8N, and the major AI tools
Partner with B2B customers to architect integrations, troubleshoot issues, and guide technical implementation - from authentication to webhooks to account management
Design and deploy MCP servers and custom connectors that extend Gamma's reach
Create developer resources including tutorials, sample code, and case studies that showcase integration possibilities (Nice to have)
Own security and compliance conversations with enterprise customers, ensuring integrations meet SOC 2 and other similar standards (Nice to have)
Collaborate cross‑functionally with product, design, and customer success to prioritize and ship high‑impact integrations
What you'll bring
4+ years building API integrations with deep expertise in RESTful APIs, OAuth 2.0, webhook systems, and error handling at scale
Strong coding skills in TypeScript and Python, and ideally experience deploying MCP servers
Experience with enterprise B2B integrations, including complex authentication flows, and account provisioning systems, etc
Technical communication skills - you can debug customer code, lead architecture discussions, and write clear documentation
API security knowledge, including rate limiting, token management, and encryption
Developer advocacy experience - building reference implementations and tutorials that make integrations easy to adopt (Nice to have)
Compensation range
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
You get energy from small teams doing big things.
You love when design, code, and storytelling overlap.
You default to action, even when the answer isn't clear yet.
You value details, but know when to ship and move on.
You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
You believe AI should amplify creativity, not replace it.
You know kindness and intensity are not opposites.
You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
💙 Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting.
💬 Here's a bit about what it's like to work here, from people on the inside:
We asked the team what makes Gamma, Gamma. Here were some of their answers:
"quirky, inspiring, fun, a little wild in the best way"
"You can have an idea and just run with it."
"Everyone's talented and humble - the mix keeps you sharp."
"We ship cool stuff, learn a ton, and laugh a lot doing it."
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you!
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$111k-166k yearly est. 3d ago
Solutions Engineer
Incident.Io
Remote job
incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we've helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We're a fast‑growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We've raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world‑class technology companies.
The Team
Our Solutions Engineering team is the bridge between our innovative product and our customers' unique needs. As technical experts with a deep understanding of incident.io's platform, they work hand‑in‑hand with our Account Executives to demonstrate the full potential of our solution.
This dynamic team excels at translating complex technical concepts into tangible business value, guiding prospects through detailed product evaluations and crafting tailored solutions. Whether they're leading proof of concepts, addressing intricate integration questions, or providing critical market feedback to shape our product roadmap, our Solutions Engineers are instrumental in driving complex deals forward and ensuring customer success from the very first interaction.
What you'll be doing:
Partner with the sales team to offer technical expertise, build customer trust to discover their business and technical challenges, then design customized solutions that address them leveraging incident.io.
Build and maintain deep product knowledge while staying current with industry trends in incident management, DevOps, and SRE practices.
Identify gaps and improvements in the current sales process to speed up sales cycles, develop collateral to help scale your knowledge and expertise across the GTM function.
Collaborate with our Product and Engineering teams to gather valuable customer feedback, helping shape our product roadmap and ensure customer success.
Being a founding member of our SE team, you'll shape and develop the function by improving processes and creating sales enablement materials to drive team success.
What experience you need to be successful:
Proven track record in a similar role, with experience in a technical pre‑sales or solutions engineering role, preferably in B2B SaaS.
Strong technical aptitude with a natural curiosity to understand how things work and why - including our technology, but also incident management, and our customers and personas.
Excellent communication and relationship‑building skills, with experience explaining complex topics in a clear manner, and presenting technical solutions to both technical and non‑technical audiences.
Demonstrated passion for continuous learning and professional development
Ingenious and proactive, you're always looking for ways to stand out with customers, while in a fast‑paced, ambiguous start‑up environment where you need to operate with autonomy.
What we offer:
We're building a place where great people can do their best work-and that means looking after you and your family with benefits that support health and personal growth.
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k
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$111k-166k yearly est. 6d ago
AI Solutions Engineer - Pre-Sales (Hybrid SF)
King River Capital Group
Remote job
A pioneering AI solutions company in San Francisco is seeking experienced Solution Engineers to build production-grade AI agents for customers. The role involves developing AI solutions that drive business impact and training customers to use the platform effectively. Applicants should have over 5 years of experience in Solutions Engineering and strong technical skills. This hybrid role offers competitive salaries and opportunities for professional growth.
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$111k-166k yearly est. 2d ago
Solutions Engineer (Remote)
Lakera Inc.
Remote job
Lakera is seeking a Solutions Engineer to accelerate customer success and shape the product experience as we scale. In this customer-facing role, you'll be the primary technical point of contact through both sales and post-sales implementation. You'll translate customer needs into solutions, architecting with Lakera's AI security platform to help enterprises secure their AI stacks and unlock cutting-edge use cases.
You'll work closely with Customer Success, Sales, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you'll be at the forefront of AI security innovation.
About Lakera
Lakera is on a mission to secure the era of intelligent computing. We are heading towards a future where AI-powered applications take center stage. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower builders, giving them the confidence to navigate this new dynamic landscape and unleash the next phase of innovation.
We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world's most popular AI security game. If you're eager to be part of a team that's not just keeping pace but setting the pace, Lakera is the right place for you. Let's shape the future together.
What You'll Do:
Act as the primary technical point of contact for customers evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera's platform.
Partner with Customer Success to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform.
Develop and maintain technical documentation and guides to streamline pre- and post-sales workflows.
Support product configuration and deliver minor technical changes required for customer implementations.
Feed customer feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
What You'll Bring:
5+ years of experience as a Solutions Engineer, SalesEngineer, Solutions Architect, or similar role.
A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
Proficiency coding in the Python and Javascript ecosystems.
A track record of enabling large scale implementations in at least one of the hyperscalers (AWS, GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.
An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
A track record of working directly with customers of varying sizes, including large enterprises.
An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
Comfortable in a small and fast moving startup environment.
Location: San Francisco.
Logistics: Tuesday and Wednesday in office. We're excited about candidates who want to contribute to our in-office culture.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits.
We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance.
Benefits:
Equity package.
Comprehensive health, dental, and vision insurance.
401k plan.
Paid parental leave.
Unlimited PTO.
Health, wellness, and commuter benefits.
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$111k-166k yearly est. 2d ago
Solutions Engineer (Post Sales) - US Remote (West Coast)
Rudderstack Inc.
Remote job
About RudderStack
RudderStack is a warehouse-native customer data platform enabling companies to collect, govern, and activate real-time customer data for analytics, personalization, and AI-powered/agentic applications.
Backed by S28, Kleiner Perkins, and Insight Partners, RudderStack is trusted by leading AI-native companies such as Lovable, Hex, n8n, Vercel, and Seamless, along with multiple Fortune 100 global enterprises.
About the role
As a Post-Sales Solutions Engineer at RudderStack, you will bridge the gap between technical product capabilities and customer success. You will work closely with the Customer Success, Product, and Engineering teams to remove technical barriers, guide customers in building and scaling their data pipelines, and drive adoption of advanced use cases. You will act as a trusted advisor to customers, helping them architect solutions that leverage RudderStack effectively.
This role is ideal for a technically skilled individual who enjoys working closely with customers and translating business needs into scalable data solutions.
What you'll do
Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack's platform.
Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals.
Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering.
Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations.
Create technical documentation, playbooks, and training materials to accelerate customer enablement.
Act as a customer advocate by sharing feedback and feature requests with internal teams.
Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction.
Qualifications
3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles.
Solid understanding of data pipelines, ETL/ELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift).
Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences.
Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders.
Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment.
The compensation range for this position is $115,000-$150,000. The total compensation package also includes stock options and a comprehensive benefits package. Actual compensation will depend on your location, skills, experience, and qualifications.
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$115k-150k yearly 2d ago
Remote Senior Sales Engineer - Data Migration AI Solutions
Rocket Software, Inc. 4.5
Remote job
A leading software company in Boston is seeking a SeniorSalesEngineer to support Account Executives in growing revenue. The ideal candidate has over 4 years of experience in salesengineering and strong knowledge of data integration, especially in migrating mainframe systems to cloud environments. The role includes engaging clients and delivering proof of concepts showcasing software solutions. This position offers competitive compensation and benefits.
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Technical Solutions & Support Specialist
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
Location: New York, NY
Company Stage of Funding: Series E (venture-backed, unicorn)
Office Type: Onsite 5 Days a Week
Salary: $80,000 - $120,000 USD
Equity: Included
Relocation: Supported
Company Description
We're representing a rapidly scaling, venture-backed AI company improving two of the most essential industries in the world: housing and healthcare. By embedding AI agents directly into existing operational workflows, this company helps organizations reduce manual work, lower costs, and deliver dramatically better experiences to end users. Their platform powers everything from apartment tours, leasing, and maintenance coordination to healthcare scheduling, intake, and patient communication-removing friction from processes that impact millions of people every day. Backed by top-tier investors and recently closing a significant late‑stage funding round, the company is entering its next phase of growth with massive scale ahead. This is a high‑ownership, high‑expectation environment built for people who want to move fast, solve real customer problems, and help define how AI operates in mission‑critical systems.
What You Will Do
As a Technical Solutions & Support Specialist, you will serve as a subject matter expert on customer systems and configurations, ensuring clients receive fast, accurate, and empathetic support. You'll work closely with internal engineering, product, and operations teams to diagnose issues, resolve bugs, and improve the overall customer experience.
Develop a deep understanding of customer implementations, configurations, and workflows.
Support client onboarding by translating customer preferences into system settings.
Troubleshoot integrations with email, calendars, CRMs, and property management systems.
Act as a trusted, customer‑facing point of contact for technical and operational issues.
Communicate clearly and professionally with customers to understand issues, reproduction steps, and business impact.
Prioritize support requests based on severity and operational impact.
Advise customers on best practices for configuring and interacting with AI‑powered assistants.
Investigate bugs using SQL queries, logs, and internal data sources.
Write clear, high‑quality ticket summaries outlining root cause, reproduction steps, and business impact.
Communicate fixes back to customers and confirm resolution.
Share learnings and updates with internal teams to improve systems and processes.
Ideal Background
Bachelor's degree in Computer Science or equivalent technical field, or comparable hands‑on experience.
1-3 years of experience in a technical support, solutions, or customer‑facing role.
Demonstrated technical proficiency through education, bootcamps, or prior work experience.
Strong analytical mindset with a bias toward data‑driven decision‑making.
Excellent written and verbal communication skills.
Comfortable working directly with customers to solve complex problems.
Willingness to work onsite five days a week in a collaborative office environment.
Preferred
Experience with support tools or CRMs such as Zendesk or Salesforce.
Experience writing SQL queries and working with logs or event data.
Familiarity with API testing tools like Postman.
Experience with monitoring or logging platforms such as Datadog.
Advanced proficiency in Google Sheets or Excel.
Exposure to reporting or analytics tools such as Tableau.
Experience building internal tools with low‑code or no‑code platforms (e.g., Retool).
Compensation and Benefits
Salary: $80,000 - $120,000 USD, based on experience and qualifications.
Equity: Equity included as part of total compensation.
Benefits:
100% employer‑covered medical, dental, and vision premiums
Fully paid parental leave
401(k) benefits
Commuter benefits
Fitness and home services stipend
Unlimited vacation and paid holidays
All meals provided in‑office
Relocation: Relocation packages available for qualified candidates.
Environment: High‑intensity, high‑growth team with full ownership and minimal bureaucracy.
Why This Role
This is a rare opportunity to join a late‑stage startup scaling at exceptional speed while still offering early‑employee impact. You won't be following a playbook-you'll help write it. The work is demanding, fast‑moving, and deeply rewarding for people who want to build something meaningful at scale.
Equal Opportunity
The company is committed to building an inclusive workplace. Employment decisions are based on qualifications and business needs without regard to protected characteristics. Discrimination and harassment of any kind are prohibited.
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$80k-120k yearly 4d ago
Solution Engineer (FHIR & CQL) (Remote)
Astrata Inc.
Remote job
Solution Engineer (FHIR & CQL) Astrata is a digital quality company that offers technology solutions specializing in natural language processing (NLP) and advanced analytics that enables Health Plans to move from reactive to proactive quality measurement.
A spin-off of UPMC, Astrata guides customers in planning and implementing digital quality initiatives that increase efficiency, cut costs, and use data effectively to improve population health. For more information, go to ***************
About the Role
As a Solution Engineer, you will sit at the intersection of data, technology, and customer success. You will be the technical bridge between our clients' data environments and our eMeasure solution.
While the Customer Success team manages the relationship, you own the technical reality: validating data inputs against specifications, deep diving into Clinical Quality Language (CQL) logic, and investigating discrepancies to ensure accurate quality measurement. You will translate complex technical requirements into clear instructions for customers and ensure their data is ready to drive results.
What you'll do:
Technical Onboarding & Specification Review
Lead the technical "back and forth" with customers regarding Input Specifications.
Guide customers through data requirements, helping them determine sensible defaults for missing data, and explaining how data gaps impact final results.
Collaborate with clients to map their data to FHIR standards and CQL requirements.
Work with engineering leadership for guidance and feedback.
Data Validation & Ingestion
Manage the ingestion of customer data, load data into the system, and interpret validation results.
Analyze validation errors, summarize findings, and report actionable feedback to the customer to resolve data quality issues.
Results Comparison & Logic Analysis
Compare client "traditional" results against our eMeasure results to identify discrepancies.
Investigate the root cause of discrepancies (e.g., identifying missing data vs. code logic).
Conduct "Deep Dives" into Clinical Quality Language (CQL): step through the code logic to understand how measures are impacted and verify if the data provided satisfies the code requirements.
Communication & Problem Solving
Act as the primary technical contact for client engineering teams; handle ad-hoc responses and keep complex investigations organized.
Translate technical concepts (such as logic failures or data specification errors) into clear explanations for non-technical stakeholders.
Operate autonomously: Research problems independently to form a hypothesis before seeking clarification or escalating.
Work with product leadership to provide feedback and input into feature development.
What we're looking for:
Healthcare Data Fluency: Strong understanding of FHIR resources and structure, with at least some familiarity with reading a FHIR Implementation Guide. You should be familiar with healthcare data and how it maps to FHIR.
Code Literacy: Ability to read and understand any programming language. You do not need to be a developer, but you must be comfortable reading code to troubleshoot logic.
Curiosity & Autonomy: A desire to learn new technologies deeply. You are the type of person who does your own research first and goes "above and beyond" to understand why something works the way it does.
Technical Communication: Excellent ability to explain technical concepts to diverse audiences. You are comfortable speaking with technical folks on the customer side, but can also simplify complex issues for others.
Problem-Solving Aptitude: Organized approach to troubleshooting. You can manage multiple discrepancy investigations simultaneously and effectively know when and how to escalate issues.
Education: Bachelor's Degree in Information Technology, Computer Science, Health Informatics, or relevant field (or equivalent practical experience).
Exceptional Candidates will have:
Proven experience reading, writing, or debugging CQL.
Proficiency in SQL or a scripting language (Python, etc.) for data manipulation.
Familiarity with cloud environments (AWS)
Background in HEDIS measures or Quality Measurement in healthcare.
Technical consulting experience
Why you'll love working here:
Competitive compensation package including paid time off, parental leave, comprehensive health insurance benefits, retirement benefits, and employee stock options
Opportunity to transform healthcare, working with a team of experienced and dedicated professionals
High employee satisfaction with 90% employee retention
Culture of transparency and collaboration
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