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Senior sales operations analyst skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Carmela Ferradáns Ph.D.,

Carmela Ferradáns Ph.D.

Below we've compiled a list of the most critical senior sales operations analyst skills. We ranked the top skills for senior sales operations analysts based on the percentage of resumes they appeared on. For example, 10.0% of senior sales operations analyst resumes contained sales operations as a skill. Continue reading to find out what skills a senior sales operations analyst needs to be successful in the workplace.

15 senior sales operations analyst skills for your resume and career

1. Sales Operations

Here's how senior sales operations analysts use sales operations:

Created, monitored, and analyzed monthly reports for sales operations (compensation, samples, T&E).
Provide support to Division Vice Presidents, Area Sales Managers and sales reps for all sales operations needs.

2. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how senior sales operations analysts use salesforce:

Worked with SalesForce in English and Spanish, Sales Performance and Analysis, Verizon Global Operations, other BI tools.
Implemented major cleanup of account address data to allow for improved geographical and industry reporting and hierarchical account relationships within Salesforce.

3. Tableau

Here's how senior sales operations analysts use tableau:

Extracted & analyzed data from multiple sources using SQL & Tableau.
Designed and published self-serve Tableau dashboards and reports for the sales teams based on new HANA data.

4. Metrics

Metrics are quantitative assessment measures that are commonly used to evaluate, compare, measure, and track results, performance, or production. Business metrics are used to evaluate performance, compare results, monitor and assess the success or failure of various business processes, and track relevant data to improve business outcomes.

Here's how senior sales operations analysts use metrics:

Managed monthly compensation plan effectiveness metrics and reporting across 1900 sales representatives.
Owned profitability metrics Manual Discounting, Credits, New Device Call In Rate, and Equipment Returns for Georgia-Alabama Region Retail.

5. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how senior sales operations analysts use crm:

Spearheaded CRM system upgrade and project implementation, coordinating with internal units and software developer.
Championed the creation of an online training program and subsequently led development and updates, after making CRM assessments with vendor.

6. SQL

Here's how senior sales operations analysts use sql:

Review, map and analyze core business processes and work with IT team to integrate with SQL Operational data store system.
Extracted & analyzed data from multiple sources using SQL, Access, and Oracle.

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7. Data Analysis

Here's how senior sales operations analysts use data analysis:

Integrated data analysis on sales leads information as they compare to financial targets.
Create and implement data analysis and reporting for management that is used for maintaining controls, creating objectives and enhancing productivity.

8. KPIs

Here's how senior sales operations analysts use kpis:

Created variable compensation model based on KPIs.
Monitored, reviewed and reported BUs activity against KPIs, identifying trends and coverage risk to Sales Leaders.

9. Sales Organization

Sales organization is part of a firm or company's entire business organization, which is focused on the distribution of goods. The sales organization is responsible for the efficient allocation of goods and services to the client. This is also defined as the group of individuals working together to market a product and sell to consumers or clients. And the sales organization is tasked with planning and controlling activities to include recruitment, orientation, and training of employees and the assigning to their tasks, supervision, and motivation to perform well.

Here's how senior sales operations analysts use sales organization:

Worked closely with senior sales leadership to define the optimal performance measurements and management programs required to ensure sales organization success.
Analyzed data, implemented business tools and supported Executive initiatives within the sales organization.

10. BI

Here's how senior sales operations analysts use bi:

Compile files pulled from SAP BI, processing through MS Excel, analyzed and distributed according to fiscal calendar.
Key member of team that evaluated, selected, and implemented Business Objects as the primary BI tool.

11. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how senior sales operations analysts use continuous improvement:

Monitored agent/retailer sales results and key performance indicators ensuring best practice resulting in continuous improvement in repeat customers.

12. Sales Management

Here's how senior sales operations analysts use sales management:

Consolidated four-hour corporate training document into read/acknowledge training for sales management.
Provided revenue and business segment analysis to sales management

13. Sales Performance

Here's how senior sales operations analysts use sales performance:

Developed tracking tools that monitored and analyzed sales performance, identifying successful selling skills to achieve optimal results.
Provided regular reports of sales performance and profitability by account, by store, season, department and class.

14. SFDC

Here's how senior sales operations analysts use sfdc:

Functioned with C and participated in implementation of SFDC systemS to consolidate and publish monthly POS report.
Created Designwin Pipeline reports in SFDC.

15. Visualization

Here's how senior sales operations analysts use visualization:

Assist CEO with visualization of all avenues of risk and opportunity for developed entertainment concepts based on business operations.
Utilized data visualization techniques to develop competitive intelligence reporting, delivering new insights for the account.

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What skills help Senior Sales Operations Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior sales operations analyst resumes?

Carmela Ferradáns Ph.D.

Professor of Hispanic Studies, Illinois Wesleyan University

Communication, adaptability, problem-solving, critical thinking, self-awareness, leadership, self-reliance, cross-cultural understanding, creativity.

What soft skills should all senior sales operations analysts possess?

Carmela Ferradáns Ph.D.

Professor of Hispanic Studies, Illinois Wesleyan University

Communication, problem-solving, self-reliance.

What senior sales operations analyst skills would you recommend for someone trying to advance their career?

Dr. Jessie Borelli Ph.D.

Professor and Associate Director of Clinical Training, University of California, Irvine

The value of technical skills keeps increasing, and I can only imagine that these skills will continue to rise in value. One edge that psychological science students bring to the table is the ability to interpret data, as well as to understand the user experience that influences human behavior in digital spaces. For example, people with training in psychological science will be needed to consult on interpersonal interactions, promoting mental health in an increasing digital world and how to address issues of equity and inclusion in digital spaces.

Do you want to know more?

List of senior sales operations analyst skills to add to your resume

The most important skills for a senior sales operations analyst resume and required skills for a senior sales operations analyst to have include:

Sales Operations
Salesforce
Tableau
Metrics
CRM
SQL
Data Analysis
KPIs
Sales Organization
BI
Continuous Improvement
Sales Management
Sales Performance
SFDC
Visualization

Data Integrity
Process Improvement
Sales Data
Sales Process
Territory Planning
Business Processes
Logistics
Data Management
HR
Calculation
Sales Reports
ERP
Business Planning
Business Reviews
ROI

Analytical Support
Order Management
Variance Analysis
Opportunity Management
Lead Generation
Executive Leadership
System Enhancements
HQ
Sigma
Regional Sales
Sales Productivity
SharePoint
UAT
Pre Sales
Executive Management

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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