What does a senior sales operations analyst do?
A senior sales operations analyst is in charge of developing and recommending strategies to optimize a company's sales operations. It is their duty to gather and analyze data to determine the strengths and weaknesses of existing procedures, identify areas needing improvement, develop solutions against problem areas, research new business and client opportunities, and suggest new policies that support the company's vision and mission. Moreover, a senior sales operations analyst must lead teams and serve as a mentor to junior operations analysts in the joint effort to reach sales targets and optimal business performance.
Senior sales operations analyst responsibilities
Here are examples of responsibilities from real senior sales operations analyst resumes:
- Champion the creation of an online training program and subsequently lead development and updates, after making CRM assessments with vendor.
- Manage cross-functional teams responsible for network infrastructure, enterprise applications, servers, capacity and business continuity planning.
- Create variable compensation model base on KPIs.
- Create and update documentation within SharePoint to provide common practice among team.
- Integrate contracts information and legal docs into Salesforce software for use by relationship managers.
- Spearhead CRM system upgrade and project implementation, coordinating with internal units and software developer.
- Implement major cleanup of account address data to allow for improve geographical and industry reporting and hierarchical account relationships within Salesforce.
- Analyze office administration support for analysts supporting DOD projects to identify efficiency opportunities to prototype and write report of analysis findings.
- Develop and present business process flow charts utilizing Visio in alignment with cross-functional teams for the new system capability.
Senior sales operations analyst skills and personality traits
We calculated that 10% of Senior Sales Operations Analysts are proficient in Sales Operations, Salesforce, and Tableau. They’re also known for soft skills such as Time-management skills, Interpersonal skills, and Problem-solving skills.
We break down the percentage of Senior Sales Operations Analysts that have these skills listed on their resume here:
- Sales Operations, 10%
Created, monitored, and analyzed monthly reports for sales operations (compensation, samples, T&E).
- Salesforce, 8%
Worked with SalesForce in English and Spanish, Sales Performance and Analysis, Verizon Global Operations, other BI tools.
- Tableau, 8%
Extracted & analyzed data from multiple sources using SQL & Tableau.
- Metrics, 8%
Managed monthly compensation plan effectiveness metrics and reporting across 1900 sales representatives.
- CRM, 7%
Spearheaded CRM system upgrade and project implementation, coordinating with internal units and software developer.
- SQL, 4%
Review, map and analyze core business processes and work with IT team to integrate with SQL Operational data store system.
Common skills that a senior sales operations analyst uses to do their job include "sales operations," "salesforce," and "tableau." You can find details on the most important senior sales operations analyst responsibilities below.
Time-management skills. One of the key soft skills for a senior sales operations analyst to have is time-management skills. You can see how this relates to what senior sales operations analysts do because "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." Additionally, a senior sales operations analyst resume shows how senior sales operations analysts use time-management skills: "maintain project management processes, including project goals, deadlines, metrics and budget. "
Interpersonal skills. Many senior sales operations analyst duties rely on interpersonal skills. "management analysts work with managers and other employees of the organizations for which they provide consulting services," so a senior sales operations analyst will need this skill often in their role. This resume example is just one of many ways senior sales operations analyst responsibilities rely on interpersonal skills: "applied interpersonal, analytical and computer skills to troubleshoot incoming problems and disbursed cases to the appropriate information systems team members. "
Problem-solving skills. Another skill that relates to the job responsibilities of senior sales operations analysts is problem-solving skills. This skill is critical to many everyday senior sales operations analyst duties, as "management analysts must be able to think creatively to solve clients’ problems." This example from a resume shows how this skill is used: "managed demonstration calendar and scheduling for nine solutions consultants and 30 regional sales managers. "
Analytical skills. A big part of what senior sales operations analysts do relies on "analytical skills." You can see how essential it is to senior sales operations analyst responsibilities because "management analysts must be able to interpret information and use their findings to make proposals." Here's an example of how this skill is used from a resume that represents typical senior sales operations analyst tasks: "designed and published self-serve tableau dashboards and reports for the sales teams based on new hana data. "
Communication skills. Another common skill required for senior sales operations analyst responsibilities is "communication skills." This skill comes up in the duties of senior sales operations analysts all the time, as "management analysts must be able to convey information clearly in both writing and speaking." An excerpt from a real senior sales operations analyst resume shows how this skill is central to what a senior sales operations analyst does: "support hq, regional initiatives through training, communications and store visits. "
The three companies that hire the most senior sales operations analysts are:
- Cornerstone48 senior sales operations analysts jobs
- Oracle48 senior sales operations analysts jobs
- Thermo Fisher Scientific23 senior sales operations analysts jobs
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Compare different senior sales operations analysts
Senior sales operations analyst vs. Consultant
Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.
While similarities exist, there are also some differences between senior sales operations analysts and consultant. For instance, senior sales operations analyst responsibilities require skills such as "sales operations," "salesforce," "tableau," and "metrics." Whereas a consultant is skilled in "customer service," "strong analytical," "project management," and "c++." This is part of what separates the two careers.
Consultants earn the highest salaries when working in the technology industry, with an average yearly salary of $85,405. On the other hand, senior sales operations analysts are paid more in the health care industry with an average salary of $92,816.On average, consultants reach similar levels of education than senior sales operations analysts. Consultants are 4.0% more likely to earn a Master's Degree and 2.9% more likely to graduate with a Doctoral Degree.Senior sales operations analyst vs. Analyst sales
Analyst sales, or a sales analyst, is an individual who is responsible for increasing sales and revenue of a company by running competitive analysis and making recommendations on how the marketing and sales team should move forward. Sales analysts must assist in the review of monthly financial statements and prepare complex financial statements for retail and service businesses. They develop and provide market intelligence data solutions for the sales team to maximize territory sales efforts. Sales analysts must also maintain a business relationship with key account top management to deliver outstanding customer service and assistance.
Each career also uses different skills, according to real senior sales operations analyst resumes. While senior sales operations analyst responsibilities can utilize skills like "sales operations," "tableau," "metrics," and "kpis," analyst sales use skills like "customer service," "strong analytical," "pivot tables," and "financial analysis."
Analyst sales earn a lower average salary than senior sales operations analysts. But analyst sales earn the highest pay in the finance industry, with an average salary of $80,458. Additionally, senior sales operations analysts earn the highest salaries in the health care with average pay of $92,816 annually.Average education levels between the two professions vary. Analyst sales tend to reach similar levels of education than senior sales operations analysts. In fact, they're 2.7% less likely to graduate with a Master's Degree and 2.9% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for senior sales operations analysts in the next 3-5 years?
Benjamin Clark Ph.D.
Associate Professor, University of Oregon
Senior sales operations analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
The required skills of the two careers differ considerably. For example, senior sales operations analysts are more likely to have skills like "sales operations," "salesforce," "tableau," and "metrics." But a analyst is more likely to have skills like "customer service," "troubleshoot," "management system," and "project management."
Analysts earn the best pay in the technology industry, where they command an average salary of $79,330. Senior sales operations analysts earn the highest pay from the health care industry, with an average salary of $92,816.Most analysts achieve a similar degree level compared to senior sales operations analysts. For example, they're 0.9% less likely to graduate with a Master's Degree, and 1.3% less likely to earn a Doctoral Degree.Senior sales operations analyst vs. Policy analyst
Policy analysts are responsible for developing government policies and providing advice and briefing to senior management. These professionals work to influence both social and political decisions. They typically work in four key areas, including collecting information, analyzing policies, providing recommendations, and sharing information with government officials and the public. Additionally, they are also expected to consult with stakeholders to provide quantitative evidence supporting their policy. The rest of their time is spent on writing, reading, and analyzing information.
Even though a few skill sets overlap between senior sales operations analysts and policy analysts, there are some differences that are important to note. For one, a senior sales operations analyst might have more use for skills like "sales operations," "salesforce," "tableau," and "metrics." Meanwhile, some responsibilities of policy analysts require skills like "public policy," "policy analysis," "policy issues," and "public health. "
Policy analysts enjoy the best pay in the insurance industry, with an average salary of $76,361. For comparison, senior sales operations analysts earn the highest salary in the health care industry.policy analysts reach higher levels of education compared to senior sales operations analysts, in general. The difference is that they're 9.4% more likely to earn a Master's Degree, and 6.1% more likely to graduate with a Doctoral Degree.Types of senior sales operations analyst
Updated January 8, 2025
