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Become A Senior Service Coordinator

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Working As A Senior Service Coordinator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $30,830

    Average Salary

What Does A Senior Service Coordinator Do At Siemens

* Responds to incoming inquiries and/or requests regarding products and/or services.
* Supports customers by providing information while providing efficient and courteous service.
* Participates in investigating and resolving semi-complex problems.
* Supports order tracking, price quoting, and scheduling.
* Key Responsibilities:
* Performs semi-complex work within area of specialization.
* Interprets documented rules, past practices, or instruction on a semi-independent level.
* Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex

What Does A Senior Service Coordinator Do At Glaxosmithkline

* Platform Services Professionals – Senior, Mid
* Level & Junior Positions
* The newly formed Platforms organization at GSK will provide flexible solutions that exceed customer expectations through Innovation
* Collaboration.... and Acceleration.
* There is no secret to building a team capable of transforming the Pharma industry - it all starts with IT people! We believe we are building the best place for innovators to work in Technology and as a member of Platform Services team YOU will be critical to our success as a company.
* We welcome strong techies with product, software defined infrastructure, configuration management, IaaS/PaaS and/or Container experience to join us in one of our core tech hubs.
* Apply today

What Does A Senior Service Coordinator Do At Unitedhealth Group

Provides general building / facility systems maintenance services for safe and comfortable operations Prioritize service calls, and follow up upon completion under direction of the facility supervisor Ensures quality and completion of tasks Performs minor construction projects Performs preventive maintenance on building systems Inspects buildings, grounds, and equipment for unsafe or malfunctioning conditions Maintains stock and inventory control Acts as lead for multi-technician market or works unsupervised in a single - technician market Provides structured training sessions to other technicians Performs all other related duties as assigned

What Does A Senior Service Coordinator Do At UPMC

* Able to function autonomously and analyze and problem solve moderately complicated problems.
* Able to identify basic medications and side effects and to supervise the consumer in correctly filling his/her pill box and performing pill counts.
* Also is able to identify common adverse reactions to medication and report to the physician.
* Able to work with select consumers as a physician/service coordinator dyad/team.
* of the service coordinator's time will be engaged in billable, consumer oriented activity.
* All Service Coordinators are required to participate in the On Call Service per department guidelines.
* Assesses and monitors individuals to insure that they are receiving the appropriate level of service coordination services.
* Assist the Supervisor in running team meetings, training new hires and working for the development of the individual team and the department.
* Assists consumers to access and to coordinate appropriate mental health and related services.
* Assists consumers to develop plans and goals needed to facilitate independent functioning and to decrease dependency.
* Able to comprehensively assess the holistic needs of the consumer in formulating these plans

What Does A Senior Service Coordinator Do At Capital One

* Reviews and processes incoming/outgoing wire requests.
* Approves wire transfers and related transactions
* Contacts customers for wire authorization
* Fulfills various requests related to customer payment requests
* Researches and resolves a wide variety of issues and queries using independent judgment with little or no assistance
* Follows direction and execute tasks efficiently following procedures and meeting regulatory and customer experience requirements
* May make effective independent decisions, when necessary
* Works with management to identify process improvements
* Contributes in project settings in a limited capacity
* Investigates and resolves customer issues with little or no assistance
* Provides support to customer facing associates for international and domestic wires
* May be trained to support multiple payment processes

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Average Length of Employment
Lead Coordinator 3.0 years
Group Coordinator 2.7 years
Coordinator 2.6 years
Drug Coordinator 2.6 years
Service Counselor 2.6 years
Head Coordinator 2.5 years
Career Coordinator 2.4 years
Service Worker 2.4 years
Case Coordinator 2.3 years
Service Assistant 2.1 years
Intake Coordinator 2.1 years
Top Employers Before
Internship 10.1%
Volunteer 3.6%
Manager 2.9%
Counselor 2.6%
Top Employers After
Case Manager 10.0%
Supervisor 4.7%
Counselor 4.7%
Director 3.2%
Volunteer 3.2%

Senior Service Coordinator Demographics

Gender

Female

70.9%

Male

26.8%

Unknown

2.3%
Ethnicity

White

80.0%

Hispanic or Latino

11.3%

Asian

5.9%

Unknown

2.2%

Black or African American

0.7%
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Languages Spoken

Spanish

52.9%

German

5.9%

Japanese

5.9%

French

5.9%

Gujarati

5.9%

Chinese

2.9%

Yoruba

2.9%

Dutch

2.9%

Hindi

2.9%

Urdu

2.9%

Arabic

2.9%

Korean

2.9%

Thai

2.9%
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Senior Service Coordinator Education

Schools

University of Phoenix

25.3%

New York University

4.8%

University of Wisconsin - Milwaukee

4.8%

Towson University

4.8%

North Carolina Central University

4.8%

Southern New Hampshire University

4.8%

University of Connecticut

3.6%

University of Central Oklahoma

3.6%

Marist College

3.6%

University of Central Florida

3.6%

Western Carolina University

3.6%

Northeastern University

3.6%

University of Louisville

3.6%

Pennsylvania State University

3.6%

East Carolina University

3.6%

University of New Orleans

3.6%

Sam Houston State University

3.6%

Roosevelt University

3.6%

State University of New York Empire State College

3.6%

University of Pittsburgh -

3.6%
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Majors

Business

29.0%

Social Work

14.9%

Psychology

7.6%

Accounting

5.5%

Human Services

4.3%

Communication

4.0%

Nursing

3.4%

Health Care Administration

3.0%

Marketing

3.0%

Education

2.7%

Criminal Justice

2.7%

Sociology

2.7%

Management

2.4%

English

2.4%

Human Development

2.4%

Public Administration

2.1%

Counseling Psychology

2.1%

School Counseling

1.8%

General Studies

1.8%

Project Management

1.8%
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Degrees

Bachelors

38.1%

Masters

29.8%

Other

17.4%

Associate

9.1%

Certificate

3.6%

Doctorate

1.6%

Diploma

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Senior Service Coordinator Salaries

Job Title Company Location Start Date Salary
Senior Service Coordinator: Early Intervention Ability Builders for Children LLC New York, NY Jun 22, 2016 $102,274
Senior Services Program Coordinator The Center for Pan Asian Community Services, Inc. Doraville, GA Jun 08, 2010 $52,700
Senior Service Coordinator Ability Builders for Children, LLC New York, NY Oct 31, 2016 $48,048
Senior Service Coordinator Ability Builders for Children, LLC. New York, NY Jun 01, 2015 $48,000
Senior Services Coordinator The Korean American Senior Center, Inc. Mount Prospect, IL Sep 09, 2016 $32,000
at-Home Senior Services Coordinator Goodrich-Gannett Neighborhood Center Cleveland, OH May 17, 2010 $32,000
Senior Service Coordinator Seven Hills Foundation Worcester, MA Oct 25, 2011 $27,131

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Top Skills for A Senior Service Coordinator

CustomerServiceFinancialAssistanceSafetyChildAbuseCrisisInterventionMentalHealthServicePlanCommunityResourcesPurchaseDataEntryManagementServicesMedicaidWaiverCustomerSatisfactionAuditMedicalRecordsNewServiceCoordinatorsSubstanceAbuseMealsDevelopmentalDisabilitiesNewStaff

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Top Senior Service Coordinator Skills

  1. Customer Service
  2. Financial Assistance
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Provide excellent customer service to both internal and external customers.
  • Provided clients with referrals to other service providers and charitable organizations within the community that would offer financial assistance.
  • Coordinate with community services such as mental health providers, law enforcement, and medical personnel to determine safety of children.
  • Foster Care, CPS Investigations Ascertain validity of reports of child abuse and neglect applying NC Law and policy.
  • Offered emotional support, crisis intervention counseling, and medication management.

Top Senior Service Coordinator Employers

Senior Service Coordinator Videos

Career Advice on becoming a Project Manager by Michael G (Full Version)

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