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Become A Senior Service Coordinator

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Working As A Senior Service Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Senior Service Coordinator Do At Siemens

* Responds to incoming inquiries and/or requests regarding products and/or services.
* Supports customers by providing information while providing efficient and courteous service.
* Participates in investigating and resolving semi-complex problems.
* Supports order tracking, price quoting, and scheduling.
* Key Responsibilities:
* Performs semi-complex work within area of specialization.
* Interprets documented rules, past practices, or instruction on a semi-independent level.
* Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex

What Does A Senior Service Coordinator Do At Glaxosmithkline

* Platform Services Professionals – Senior, Mid
* Level & Junior Positions
* The newly formed Platforms organization at GSK will provide flexible solutions that exceed customer expectations through Innovation
* Collaboration.... and Acceleration.
* There is no secret to building a team capable of transforming the Pharma industry - it all starts with IT people! We believe we are building the best place for innovators to work in Technology and as a member of Platform Services team YOU will be critical to our success as a company.
* We welcome strong techies with product, software defined infrastructure, configuration management, IaaS/PaaS and/or Container experience to join us in one of our core tech hubs.
* Apply today

What Does A Senior Service Coordinator Do At Unitedhealth Group

Provides general building / facility systems maintenance services for safe and comfortable operations Prioritize service calls, and follow up upon completion under direction of the facility supervisor Ensures quality and completion of tasks Performs minor construction projects Performs preventive maintenance on building systems Inspects buildings, grounds, and equipment for unsafe or malfunctioning conditions Maintains stock and inventory control Acts as lead for multi-technician market or works unsupervised in a single - technician market Provides structured training sessions to other technicians Performs all other related duties as assigned

What Does A Senior Service Coordinator Do At UPMC

* Able to function autonomously and analyze and problem solve moderately complicated problems.
* Able to identify basic medications and side effects and to supervise the consumer in correctly filling his/her pill box and performing pill counts.
* Also is able to identify common adverse reactions to medication and report to the physician.
* Able to work with select consumers as a physician/service coordinator dyad/team.
* of the service coordinator's time will be engaged in billable, consumer oriented activity.
* All Service Coordinators are required to participate in the On Call Service per department guidelines.
* Assesses and monitors individuals to insure that they are receiving the appropriate level of service coordination services.
* Assist the Supervisor in running team meetings, training new hires and working for the development of the individual team and the department.
* Assists consumers to access and to coordinate appropriate mental health and related services.
* Assists consumers to develop plans and goals needed to facilitate independent functioning and to decrease dependency.
* Able to comprehensively assess the holistic needs of the consumer in formulating these plans

What Does A Senior Service Coordinator Do At Capital One

* Reviews and processes incoming/outgoing wire requests.
* Approves wire transfers and related transactions
* Contacts customers for wire authorization
* Fulfills various requests related to customer payment requests
* Researches and resolves a wide variety of issues and queries using independent judgment with little or no assistance
* Follows direction and execute tasks efficiently following procedures and meeting regulatory and customer experience requirements
* May make effective independent decisions, when necessary
* Works with management to identify process improvements
* Contributes in project settings in a limited capacity
* Investigates and resolves customer issues with little or no assistance
* Provides support to customer facing associates for international and domestic wires
* May be trained to support multiple payment processes

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How To Become A Senior Service Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Senior Service Coordinator jobs

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Senior Service Coordinator Demographics

Gender

  • Female

    70.9%
  • Male

    26.8%
  • Unknown

    2.3%

Ethnicity

  • White

    80.0%
  • Hispanic or Latino

    11.3%
  • Asian

    5.9%
  • Unknown

    2.2%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    52.9%
  • German

    5.9%
  • Japanese

    5.9%
  • French

    5.9%
  • Gujarati

    5.9%
  • Chinese

    2.9%
  • Yoruba

    2.9%
  • Dutch

    2.9%
  • Hindi

    2.9%
  • Urdu

    2.9%
  • Arabic

    2.9%
  • Korean

    2.9%
  • Thai

    2.9%
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Senior Service Coordinator

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Senior Service Coordinator Education

Senior Service Coordinator

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Real Senior Service Coordinator Salaries

Job Title Company Location Start Date Salary
Senior Service Coordinator: Early Intervention Ability Builders for Children LLC New York, NY Jun 22, 2016 $102,274
Senior Service Coordinator Ability Builders for Children, LLC New York, NY Oct 31, 2016 $48,048
Senior Service Coordinator Ability Builders for Children, LLC. New York, NY Jun 01, 2015 $48,000
Senior Services Coordinator The Korean American Senior Center, Inc. Mount Prospect, IL Sep 09, 2016 $32,000
at-Home Senior Services Coordinator Goodrich-Gannett Neighborhood Center Cleveland, OH May 17, 2010 $32,000
Senior Service Coordinator Seven Hills Foundation Worcester, MA Oct 25, 2011 $27,131

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Top Skills for A Senior Service Coordinator

CustomerServiceFinancialAssistanceSafetyChildAbuseCrisisInterventionMentalHealthServicePlanCommunityResourcesPurchaseDataEntryManagementServicesMedicaidWaiverCustomerSatisfactionAuditMedicalRecordsNewServiceCoordinatorsSubstanceAbuseMealsDevelopmentalDisabilitiesNewStaff

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Top Senior Service Coordinator Skills

  1. Customer Service
  2. Financial Assistance
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Provide excellent customer service to both internal and external customers.
  • Provided clients with referrals to other service providers and charitable organizations within the community that would offer financial assistance.
  • Coordinate with community services such as mental health providers, law enforcement, and medical personnel to determine safety of children.
  • Foster Care, CPS Investigations Ascertain validity of reports of child abuse and neglect applying NC Law and policy.
  • Offered emotional support, crisis intervention counseling, and medication management.

Top Senior Service Coordinator Employers

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Senior Service Coordinator Videos

Career Advice on becoming a Project Manager by Michael G (Full Version)

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