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  • Senior SAP S/4HANA Work & Service Management Lead (Remote)

    IBM Computing 4.7company rating

    Remote senior service coordinator job

    A leading technology company seeks a Senior Managing SAP Consultant to lead client-facing projects in the US. The ideal candidate will possess strong expertise in SAP S/4HANA and project management skills, helping clients integrate strategy and technology to improve profitability. The role involves delivering innovative solutions and managing high-performing teams. Candidates should have a minimum of 5 end-to-end SAP implementations, particularly in the Energy and Utilities sector, along with familiarity with AI and cybersecurity principles, ensuring impactful outcomes for clients. #J-18808-Ljbffr
    $71k-89k yearly est. 2d ago
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  • Strategic Leader, Employer Services & Policy

    State of Ohio 4.5company rating

    Senior service coordinator job in Columbus, OH

    An administrative body in Ohio is seeking a Chief of Employer Services to lead the creation and implementation of policies across multiple units. Responsibilities include developing business plans, managing budgets, and representing the organization to stakeholders. The ideal candidate should have significant experience in policy development, strategic planning, and supervision. This full-time position offers a competitive salary and comprehensive benefits, including medical coverage and generous paid time off. #J-18808-Ljbffr
    $32k-40k yearly est. 2d ago
  • Lead Coordinator, Sales Support and Operations - Retirement Plans - Remote USAPosition-Ameritas HQ is Lincoln, NE

    Ameritas 4.7company rating

    Remote senior service coordinator job

    Back Lead Coordinator, Sales Support and Operations - Retirement Plans #5662 Remote USA Position-Ameritas HQ is Lincoln, Nebraska, United States Apply X Facebook LinkedIn Email Copy Position Locations Remote USA Position-Ameritas HQ is Lincoln, Nebraska, United States Area of Interests Retirement Plans Full-Time/Part Time Full-time Job Description This position takes lead on support services to the Retirement Plans sales force to achieve sales objectives and drive revenue. Maintain positive relationships with internal and external contacts to achieve customer retention. As a subject matter expert regarding Retirement Plans products and programs, this role works independently, utilizing comprehensive knowledge to solve complex service issues, delegate tasks, or review products of other associates. This position is remote (within the U.S.A.) and does not require regular in-office presence. What you do: Lead service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information. Oversee processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams. Manage progress during the entire lifecycle of a case. Take lead on department projects or inquiries that are complex and deliver guidance and solutions. Identify and make recommendations to resolve procedural or system related problems. Train and review work products of new or entry level associates. Maintain a comprehensive understanding of various insurance products and their features and limitations. TPA (Third Party Administrator) strategist Work with TPA advisory council on monthly communications. Work on TPA campaigns. Act as sales liaison with TPA services. National Accounts reporting Maintain and produce monthly data reports for Broker Dealers. Maintain and produce annual RFI (Request for Information) and due diligence reports. Salesforce reporting. Regional Sales Coordinator support Assist with PEP proposal processes. What you bring: 4 years of overall experience required. 2 years of experience with retirement plans required. High school diploma or GED required. Demonstrated ability to perform administrative tasks with a high level of accuracy and attention to detail required. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution. * Tuition Reimbursement and Assistance. * Incentive Program Bonuses. * Competitive Pay. For your time: * Flexible Hybrid work. * Thrive Days - Personal time off. * Paid time off (PTO). For your health and well-being: * Health Benefits: Medical, Dental, Vision. * Health Savings Account (HSA) with employer contribution. * Well-being programs with financial rewards. * Employee assistance program (EAP). For your professional growth: * Professional development programs. * Leadership development programs. * Employee resource groups. * StrengthsFinder Program. For your community: * Matching donations program. * Paid volunteer time- 8 hours per month. For your family: * Generous paid maternity leave and paternity leave. * Fertility, surrogacy, and adoption assistance. * Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $24.23 - $38.76 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.
    $24.2-38.8 hourly 3d ago
  • Project Coordinator, Design & Manufacturing

    OSI Engineering 4.6company rating

    Senior service coordinator job in Raymond, OH

    We are seeking a detail-oriented and motivated professional to join our team at a leading global automotive company. This role plays a critical part in ensuring accurate and timely delivery of design changes and manufacturing instructions across multiple departments, supporting world-class vehicle production and innovation. The Regional Specification Control Coordinator supports Regional Spec Control by managing the delivery of Design Changes and Manufacturing Instructions to downstream units and departments. This role requires close collaboration with internal teams to ensure accuracy, completeness, and on-time delivery aligned with project milestones and purchase order requirements. Key Responsibilities Support Regional Spec Control with the delivery of Design Changes and Manufacturing Instructions to downstream units and departments Collaborate closely with internal teams to ensure timely and accurate communication of updates Review work lists daily and prioritize delivery of Design Changes and Manufacturing Instructions using dashboards and direction from Group Leaders and New Model Project Leaders Deliver Design Changes to LSC with a high level of detail and accuracy Review, correct, and resubmit Manufacturing Instructions when incomplete or not ready for release Deliver Manufacturing Instructions to LSC with accuracy and attention to detail Coordinate with teams and units to ensure all required items are delivered prior to purchase orders Actively participate in team meetings and provide support to team members as needed Required Skills and Qualifications Minimum of 5+ years of on-the-job experience Completion of a vocational training program may substitute for 1 year of experience High School Diploma or GED required Excellent communication skills to effectively work with Spec Control associates and external departments regarding Design Changes and Manufacturing Instructions Proficiency in Microsoft platforms and SharePoint Ability to quickly learn new systems, including BOM delivery systems such as DCMS and BEAM Previous experience communicating and interfacing with stakeholders and leadership members/teams. Location: Raymond, OH (4 days onsite, 1 day remote) Submit resumes to ***********************
    $39k-58k yearly est. 2d ago
  • HSE Senior Coordinator

    Flintco Career 4.3company rating

    Remote senior service coordinator job

    Founded in 1908, Flintco now employs more than 750 people in 10 cities serving clients in healthcare, renewable energy, education, hospitality, sports and industrial. Flintco also self-performs concrete, steel erection and excavation. Nothing matters more to us than the quality and growth of our people. Our teams are smart, humble and disciplined. Flintco is recognized for its commitment to safety and quality, using Lean principles as a guide to continuous improvement. The five guiding principles of our Ethos are: Safety, Integrity, Quality, Accountability and Honesty. We live it every day. Job Summary Supports the overall safety effort on a specific project or on multiple projects in the design and enforcement of safety policies and programs. This position requires exposure to projects of moderate scope. Essential Duties and Responsibilities All duties and responsibilities include the following, however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assists in the design of site-specific safety programs. Conducts random safety audits and reviews results using statistical evaluation, audit reports and feedback. Interfaces with on-site subcontractors and suppliers. Establishes relationships with clients' safety staff. Conducts site safety orientations. Coordinates site specific substance abuse testing, if applicable. Routinely audits on-site safety compliance. Ensures the safe, effective and efficient operation of the department/work unit. Provides total commitment to continuous process improvement. Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field. Meets schedules and deadlines, adheres to policies and procedures and maintains a good attendance/tardiness record. Ensures client satisfaction, both internally and externally, through positive, pleasant, professional and efficient handling of issues. Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even it is outside the scope of regular duties. Performs other duties as assigned by the supervisor. Management Responsibilities None Knowledge/Skills/Ability Ability to represent to all persons the Flintco Ethos that encourages the highest level of performance, integrity and morale. Practices good communication skills. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures or governmental regulations. Writes reports, business correspondence. Effectively presents information and responds to questions from groups of managers, clients, clients and the general public. Works with mathematical concepts such as probability and statistical inference. Applies concepts such as fractions, percentages, ratios and proportions to practical situations. Solves practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interprets a variety of instructions furnished in written, oral, diagram or schedule form. Organizes and manages time, duties and activities efficiently. Education Bachelor's or Associate's Degree in Health & Safety, Engineering, Construction Management or related field or an equivalent combination of education and experience. Experience 3 to 5 years of experience in Health and Safety within the construction industry or 5 to 10 years of construction experience. Certificates, Licenses, Registrations First Aid/CPR/AED Certifications required, 30-hour OSHA is required. Physical Requirements Physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Occasionally, especially when managing multiple projects and during problematic opening and/or closing phases of projects, mental stress can be taxing. May be required to work long hours for extended periods of time. Flintco offers annual base compensation for the Denver area of $80,000 - $90,000/annually depending upon experience (Actual compensation may be affected by factors such as education, experience, skillset and/or location.) Benefits include: • Medical, pharmacy, dental, vision • Flex Spending (FSA), Health Savings Account (HSA) • Life, AD&D, LTD, STD • Critical Illness, Legal Insurance • 401(k) with company match 100% vested upon contribution • Competitive PTO, Flex Time, Remote Working • Cash Wellness Incentives #ON-SITE
    $80k-90k yearly 60d+ ago
  • SR PSM Coordinator - Ammonia Refrigeration #LI-Remote

    JS Compliance 4.2company rating

    Remote senior service coordinator job

    About the job The Role The Sr. PSM Coordinator role brings a wide variety of experience to the table, but they are all united by their passion for Ammonia Refrigeration Safety, and their commitment to keeping our client's facilities safe for their employees and communities. They support JSC clients by conducting PSM activities as needed to include Compliance Audits, Leading/ Scribing Process Hazard Analysis, Managing Major MOC's, Conducting Refresher Training, developing PSM/RM or ARM Programs and procedures, developing SOPs,and updating existing SOPs. Must have sound knowledge in implementing PSM Programs and Ammonia Refrigeration Operations. Travel will be approximately 1 week per month depending on client's needs. *This role is compensated based upon years of PSM experience in the Ammonia Refrigeration Industry and verifiable work ethics. Why You'll Love Working At JSC Health & Wellness: Access to the world's leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul. Work From Home:during non travel weeks.. Professional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality. Make A Difference: No matter your role or department, the work you do each day with JSC helps keep people and communities safe. #LI-Remote SEND RESUME TO ******************
    $44k-58k yearly est. Auto-Apply 60d+ ago
  • Sr. Coordinator, Clinical Client Services

    Navitus 4.7company rating

    Remote senior service coordinator job

    Company Navitus About Us Epiphany - Epiphany Rx powered by Navitus Health Solutions - Putting People First in Pharmacy- Epiphany's parent company Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other. Pay Range USD $58,460.00 - USD $70,434.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8:30am-5pm, CST Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview Due to growth we are adding a Sr. Coordinator, Clinical Client Services to our team! The Sr. Coordinator, Clinical Client Services (SrCCSC) is a highly motivated professional with at least 4 years of successful experience interfacing directly with clients and clinical team to assist Clinical Account Executives (CAE) in completing the tactical and operational tasks required to meet the needs of our PBM clients. The position is responsible for participating in issue resolution and daily support of client requests, responding to general internal and external inquiries regarding claims processing, and assisting new client implementations. In addition, this role requires the individual to develop standards and ad hoc clinical reports and will work cross functionally with other internal Navitus stakeholders to assure claims process correctly. This may include development of Prior Authorization loads for new and existing clients based on Navitus or State Medicaid changes in formularies and assisting in creating mailing lists for the changes listed above. Responsibilities also include serving as liaison between some Third-Party Administration (TPA) clients assisting the CAE in day-to-day clinical maintenance as well as assisting in the implementation of the groups. The SrCCSC will assist with developing efficiencies in current and future processes within the department and in how the department works with other Navitus teams. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Populate data for Consultative reviews, create consultative review and BOB Excel templates Create custom objects in 3D for Clinical includes consultative review, BOB data, high-cost medications i.e. Harvoni, Praluent Repatha, Kaleydeco, Acthar HP, Synagis Coordinate assembly and processing of prior authorizations (MPAs) for new client implementations and formulary changes done by Navitus or Health plan clients Prepare new and revise existing training documents relevant to department Conduct Clinical Coordinator training (Navigate 3-D, Navi-Claim, etc.) and serve as resource and mentor to new team members Assist in development of new procedures within the clinical department. Draft policies that accompany these workflows Support/back up the CAE responsibilities Travel to Client sites Other duties as assigned Qualifications What our team expects from you? High school diploma or equivalent required, Associate's or bachelor's degree preferred 2 years of successful experience as a Clinical Client Services Coordinator-II preferred Knowledge of PBM or health care industry preferred Ability and desire to work with external client contacts and partners to manage day to day clinical activities for TPA's Excellent verbal and written communication as well as strong organizational and multi-tasking skills and problem-solving capabilities PC skills: Microsoft Office, Email, Internet, and other applications as required, preferred advanced Excel knowledge Valid State Driver's License and current Automobile Insurance Policy CPhT Preferred Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? • Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account #LI-Remote Location : Address Remote Location : Country US
    $58.5k-70.4k yearly Auto-Apply 30d ago
  • Senior Coordinator, Transportation

    Cardinal Health 4.4company rating

    Senior service coordinator job in Groveport, OH

    What Transportation contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Transportation is responsible for the movement of materials and products between suppliers, manufacturing, warehousing and the customer. Management of transportation assets and systems to gain greater service, cost efficiency and optimization of processes. Job Summary The Senior Coordinator Transportation works in outbound warehouse operations and is responsible for the management of all orders via the order warehouse management system, email and telephone. This job prioritizes orders based on customer demands and collaborates with the dispatch team to determine optimal transport methods (private fleet, courier, etc.). The Senior Coordinator Transportation clusters orders and strategically issues them to the warehouse for picking/ packing in an effort to effectively manage capacity. This role collaborates cross functionally with sales representatives and marketing to meet the needs of the customer and maintain customer satisfaction and quality standards. Location This is an on-site position 5 days per week, based out of the National Logistics Pharmaceutical Distribution Center (NLC) in Groveport, OH. Responsibilities Releases trailers at the National Logistics Center including creating the appropriate paperwork within established time expectations, while exceeding customer expectations. Works outside releasing trailers in all-weather types, alone, in a secured, CCTV monitored yard. Leverages Microsoft Office products to track data and communicate with stakeholders. Makes decisions that impact transporting of hundreds of millions of dollars of inventory per day. Identifies issues, documents occurrences, recommends a resolution path, and acts with partner teams to resolve them. Maintains paperwork and technology systems associated with every trailer arriving/departing the facility including Manhattan, Microsoft Excel, Microsoft Outlook, and various websites. Collaborates with Distribution Center (DC) operations and customer Forward Distribution Centers (FDCs) to foster a strong culture of teamwork. Ensures customers have their expectations met or exceeded. Identifies possible solutions to a variety of problems and takes action to resolve. Applies judgment within defined parameters. Receives general guidance and may receive more detailed instruction on new projects. Responsible for coordinating work across multiple departments to ensure all transportation functions are executed and issues are addressed in a timely manner. Identifies and implements opportunities to improve efficiency. Accurately enter and validate data entries. Qualifications High School Diploma, GED or equivalent work experience, preferred 2 years of logistics/operations, finance, and process improvement experience preferred Works well in Microsoft Office with proficient abilities in Outlook, and basic skills in Excel preferred Strong verbal and written communication skills preferred Excellent customer service, problem solving and decision-making skills preferred Demonstrates working knowledge of logistics processes and systems preferred Ability to work in a fast-paced distribution environment Ability to work as a team and proactively assist team members as necessary Excellent time management and organization skills Ability to adapt to change and to work autonomously What is expected of you and others at this level Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently May modify process to resolve situations Works independently within established procedures; may receive general guidance on new assignments May provide general guidance or technical assistance to less experienced team members Anticipated hourly range: $18.70 per hour - $29.48 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 3/13/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $18.7-29.5 hourly Auto-Apply 6d ago
  • Supervisor, Healthcare Services Operations Support - Remote in Ohio

    Molina Talent Acquisition

    Remote senior service coordinator job

    Leads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and/or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Supervises healthcare services operations support team members within Molina's clinical/healthcare services function, which may include care review, care management, and/or correspondence processing, etc. • Researches and analyzes the workflow of the department, and offers suggestions for improvement and/or changes to leadership; assists with the implementation of changes. • Conducts employee and team productivity/quality assurance checks and documents results for accuracy and time compliance. • Provides regular verbal and written feedback to staff regarding performance and opportunities for improvement. • Assists in the development and implementation of internal desktop processes and procedures. • Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers. Required Qualifications • At least 5 years of operations or administrative experience in health care, preferably within a managed care setting, or equivalent combination of relevant education and experience. • Strong analytic and problem-solving abilities. • Strong organizational and time-management skills. • Ability to multi-task and meet project deadlines. • Attention to detail. • Ability to build relationships and collaborate cross-functionally. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
    $49k-82k yearly est. Auto-Apply 15d ago
  • High Rise Service Supervisor - Mica Rino

    Hines 4.3company rating

    Remote senior service coordinator job

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a High Rise Service Supervisor at Mica Rino with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: * Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. * Manage the completion of all work orders generated from resident requests * Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met * Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives * Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks * Implement and oversee inventory control * Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency * Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance * Prepare and manage the maintenance and capital expense budget for the property * Participate in regional and firm-wide initiatives and assignments * Participate in staff's evaluation process as needed and determined by Supervisor * Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment * Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations * Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets * Provide staff with correct equipment, tools, and training as appropriate to the property * Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling * Adjust and operate the fire alarm and life safety systems * Monitor and manage building energy use and maintain energy management programs * Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues * Ability to troubleshoot standard operations and repair problems with limited supervision * Successful completion of all required training programs within required timeframes * Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: * High school diploma or equivalent from an accredited institution preferred * Two or more years of property maintenance management or leadership experience in a related industry * Have or obtain required city and/or government licenses or permits, i.e.: * The EPA certification for refrigerant recycling * Pool & Spa Operator * * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit. * Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances * Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations * Proven ability to train and direct others * Excellent written, verbal and customer service skills * Work indoors approximately 80% of the time and outdoors approximately 20% of the time * Use olfactory, auditory, and visual senses * Work standing all day * Lift 25 lbs. or more * Climb up and down stairs and ladders * Access remote work areas and confined spaces (i.e., crawl spaces, roofs) * Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) * Ability to work an on-call schedule and overtime as business needs deem appropriate * Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays * Compensation: $43.27/hr - $48.07/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
    $43.3-48.1 hourly Auto-Apply 2d ago
  • Field Services - Travel Coordinator

    Helfrich Brothers Boiler Works

    Remote senior service coordinator job

    Helfrich Brothers Boiler Works Inc. (HBBW) has been a family-owned business since the 40's. We bring together decades of experience, from the commercial boiler industry, to meet all the fabrication and field service needs of our customers. Inside our 95,000 square foot facility in Lawrence Massachusetts, we provide construction services, ASME pressure vessel and code tank fabrication, machining, and boiler parts of all types. Our full-time staff of engineers, welders, machinists, and millwrights offer turn-key service, from project conception, through the start-up phase of the project, providing a complete product that saves our clients time and money. Job Description The company is growing strong, and our Field Services division is looking for a Travel Coordinator. Our ideal candidate is self-motivated and resourceful, with the ambition to complete the job successfully. This position will report directly to the Equipment and Logistics Manager. The Travel Coordinator would work remotely but maintain on-call availability for necessary emergency calls outside of traditional business hours. This is a great opportunity for the right person! Major Duties & Responsibilities: We often service forced/emergency outages, which are time sensitive and critical to our business. In the event of a forced/emergency outage, this individual would be responsible for immediately coordinating with the Project Managers and Workforce Planning Manager to confirm the project's schedule and manpower, then promptly arranging, communicating and documenting all travel/lodging accommodations for employees scheduled to work the emergency outage. The Field Services Travel Coordinator is also responsible for the following day-to-day aspects: * Review outage schedule weekly and arrange hotel accommodations as necessary, * Confirm with hotels and communicate number of rooms in addition to all other travel details, * Collaborate with the Operations Manager, Project Managers and Workforce Planning Manager to ensure successful operations, * Update project email with hotel confirmations and Tally Sheet within SharePoint, * Organize travel sheet in the proper folder within SharePoint, * Consistently monitor schedules for changes to ensure required coverage, * Communicate effectively with hotels and other necessary vendors, informing them or changes/checkouts and other necessary vendors. Education/Skills/Experience: * 2+ years' experience as a Travel Coordinator, or in a corporate travel agent role, * Excellent organizational and time management skills, * Strong computer skills, versed in Microsoft Office and SharePoint, * Customer service oriented with a background in operations and logistics, * Ability to negotiate effectively with external vendors to maintain budget alignment, * Comfortability completing clerical work in a timely, efficient manner, * Process driven with evolved critical thinking skills. Expectations * Readily available for work during standard business hours, Monday through Friday, from 7:00 a.m. to 5:00 p.m. to ensure team collaboration and employee support. Providing timely notice for any absences or delay, * Conducting oneself in a professional and respectful manner, especially when communicating with colleagues and vendors, * Taking initiative to find the most efficient and cost-effective travel solutions, * Working cooperatively with managers and employees to understand and fulfill their travel needs, * Being flexible and able to quickly book emergency travel when unexpected jobs arise. * All booking details, including dates, names, and locations, must be 100% accurate, * All travel must be booked with sufficient time to meet job deadlines and avoid rush charges, * E&L Manager must be copied on any email regarding travel and lodging as well as any significant conversation must be communicated to the field service team in a timely manner, preferably by email, * All bookings, confirmations, documentation and email correspondence must be clearly labeled & organized by job number and sent to all relevant parties in accordance with Field Service SOPs. Job Type: Full-time, Hourly Pay: $25.00 - $30.00 per hour DOE Benefits: * 401(k), 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 40+ hours weekly * On-call off hours availability required, * Day shift * Overtime * Weekends as needed Work Location: Remote
    $25-30 hourly 60d+ ago
  • Supervisor - Payroll Services

    Wise Consulting Careers

    Remote senior service coordinator job

    Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you will be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful.  If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better. Primary Requirements 6+ years of Payroll and Payroll Management with success in leading and mentoring a team Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work Provides Systems and Skills training to Client Payroll Specialists Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company Serves as the first point of escalation for internal employees as well as clients Supports Management with resourcing, utilization, invoicing, and profitability targets Full cycle, multi-state payroll experience Year-end and tax reconciliation expertise A deep understanding of payroll and compliance, as well as payroll tax laws Outstanding verbal and written communication skills, and an ability to engage clients effectively Successful management of multiple projects Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems Comfortable with remote work Canadian payroll experience preferred Ideal candidates will have FPC or CPP, but we will consider if willing to certify A bachelor's degree or equivalent experience About Wise Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box. Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs. Compensation Range For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000
    $60k-90k yearly 60d+ ago
  • Custodial Services Supervisor - FBH1

    Gesher Human Services 3.8company rating

    Remote senior service coordinator job

    DEPARTMENT: Janitorial Services SUPERVISOR: Director, Contracts Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL To ensure general cleanliness of assigned sites, to complete all inspection forms in a timely manner, and assist site manager with day-to-day operations. QUALIFICATIONS High school diploma or G.E.D required. Two years of experience as successful documented work history, performing custodial services required. Demonstrated experience in the performance of custodial procedures, inventory control, quality control, knowledge and use of janitorial chemicals and equipment. Ability to work with handicapped population. Experience in working with multiple crews of custodial workers preferred. Interpersonal skills sufficient to communicate with participants, staff and public. Composition skills sufficient to prepare required reports. Driving record must meet safe driving standards as established by Agency insurance carrier. Valid Michigan driver's license. Work involves ability to work evening and flexible hours. Work involves the ability to pass government security clearance. Work involves the ability to push and lift equipment, office furniture and accessories weighing up to 50 pounds. DUTIES AND RESPONSIBILITIES Supervise Janitor 1 workers and Day Porter in performance of custodial services as outlined in Performance Work Statement. Instruct Janitor 1 and Day Porter in proper custodial procedures by demonstration and modeling. Prepare and maintain accurate records as required (administrative, direct labor, and quality control). Assign custodial tasks and schedules to all direct labor personnel to accomplish all required contract work. Responsible for maintaining quality of custodial services performed. Maintain orderly, clean and safe work areas. Oversee set-up of janitorial carts and equipment to facilitate timely custodial schedule. Maintain inventory as required. Provide feedback of daily custodial services to Site Manager or designee. Meet with Navigators to discuss personnel progress and performance. Use modeling and positive reinforcement for appropriate behaviors in interactions with personnel. Drive Agency van or vehicles as required. Carry out other related duties and/or special assignments as assigned by the Contracting Officer or his representative. WORKING CONDITIONS Environmental conditions: Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. NON-EXEMPT This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.” Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
    $40k-63k yearly est. Auto-Apply 60d+ ago
  • Supervisor Mortgage Servicing Oversight

    City National Bank 4.9company rating

    Senior service coordinator job in Columbus, OH

    WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $87k-110k yearly est. 1d ago
  • Site Services Supervisor

    Wesdome Gold Mines 4.2company rating

    Remote senior service coordinator job

    Eagle River Mine, Near Wawa, ON (Mine Site) Company Information Wesdome is a Canadian-focused gold producer with two high-grade underground assets, the Eagle River mine in Ontario and the Kiena mine in Québec. The Company's primary goal is to responsibly leverage its operating platform and high-quality brownfield and greenfield exploration pipeline to build a growing value-driven gold producer. The Eagle River Mine site has a tight-knit team where everyone knows each other and there is a strong sense of camaraderie and mutual support. It is a hands-on, fast paced environment where work feels impactful and you can see the results of your contributions quickly. There are many long-tenured employees and a lot of site pride. The mine is located a short drive from Wawa, deep in the forest where it is scenic and quiet. It is a real 'boots on the ground' setting. Team members reside in a camp environment and typically work on rotations, depending on the position. The camp offers excellent food, a sauna/gym, recreational room and the opportunity to stay connected with family and friends. See below for a summary of Wesdome's comprehensive and competitive total compensation package. About the Opportunity Wesdome Gold Mines is seeking a driven and safety-focused Site Services Supervisor to join our team at the Eagle River Mine. In this key leadership role, you will oversee Site Services and Ore Haulage operations, ensuring safe, efficient, and well-coordinated day-to-day activities in a remote mining environment. About YOU - You Belong Here! You are a hands-on leader with a strong commitment to safety, teamwork, and operational excellence. With several years of experience in site services, haulage, road maintenance, or a related field, you bring the confidence and judgment needed to supervise crews, coordinate contractors, and resolve issues effectively. You communicate clearly, handle competing priorities well, and thrive in a fast-paced, remote work environment. Position Responsibilities, Accountabilities and Job Duties * Maintain safe working conditions. * Be a leader in the field (Lead and control activities of Site Services and Ore Haulage personnel including training, coaching and development). * Supervise the Site Services and Ore Haulage Personnel, delegate tasks and assist to ensure day-to-day operations are running efficiently. * Overseeing Work Planning and Execution of Site Services, Ore Haulage and Road Maintenance Personnel. * Data entry and analysis of DWR information. * Deal with employee and customer concerns . * Ensure H&S policies and procedures are communicated, applied and enforced. * Maintain the confidentiality of all Corporation information. * Participate in accident/incident investigations. * Sourcing and coordination of specialty service contractors. * Participation in safety, planning and coordination meetings. * Purchase approvals per the role allowances. * Perform other duties as assigned and required. Qualifications and Experience * Minimum 5 years of experience in related field. * Minimum 3 years of experience in a supervisory role. * Experience working with SAP is preferred. * Excellent interpersonal and communication skills, both written and verbal. * Must be able to work independently and within a team structure in a fast-paced environment. * Proficiency in Microsoft Office. * Valid driver's licence. (DZ is Beneficial) Working Conditions / Schedule Location: Eagle River Mine near Wawa, ON Shift / Hours of Work: 12-hour shifts Schedule / Rotation: 7/7 Type of Hire: Permanent, Full-Time Existing vacancy: Yes Travel: Must be able to travel to/from the mine site Other Information: To learn more and for additional details about "Why Work with Us" and "Life at Wesdome", please visit *************** > People and Careers. About our Total Compensation Package Our total compensation package is more than just a great salary. We have established a comprehensive program that takes care of both you and your family that includes: Comprehensive Compensation and Benefits Package includes: * Market competitive base pay / salary, commensurate with experience and qualifications * Annual performance-based bonus opportunity * Access to comprehensive extended health and dental coverage for employee and eligible dependents beginning on day 1 of employment (short-term disability coverage begins after 3 months) * Healthcare spending account * Wellness benefit as an annual incentive * RRSP matching * Training, development and education supports * Travel allowances PLUS… * Programs to support the long-term well being of our team members (i.e. Employee Assistance Program) * Mental Health Awareness Month * Family Day & Annual Holiday events * Local community partnerships Apply Online at Wesdome.com > People & Careers > Join our Team Wesdome prides itself on being an equal-opportunity employer committed to responsible mining practices and building a diverse and inclusive workforce. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or Aboriginal status. We wish to thank all applicants for their interest and effort in applying for the position. However, only candidates selected for interviews will be contacted. Wesdome uses artificial intelligence (AI) supported technology as part of its recruitment, screening and evaluation processes that are performed by real people. Wesdome is committed to accessibility for people with disabilities. We will work with applicants requesting accommodation at any stage of the recruitment and selection process. If you require accommodations, please contact us at hr.resumes_********************* In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (the "Act"), Wesdome is committed to hosting and maintaining an accessible environment. To be eligible for this position, you must be legally permitted to work in Canada without any additional sponsorship support from Wesdome. 7/7
    $47k-72k yearly est. Easy Apply 33d ago
  • Intact Family Services Supervisor

    Christian Social Service of Illino

    Remote senior service coordinator job

    Full-time Description At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable leader with good communication skills to serve as our Intact Family Services Supervisor. This position includes flexible hours, frequent opportunities for telework, top compensation, and AMAZING team support. Most importantly, you'll have the opportunity to lead a team that truly makes a positive difference in the lives of children and families! If you're ready to make an impact, please apply today!!! At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees: · 403 B Retirement Plan (5% Employer Match) · Generous Paid Time Off · Health, Dental and Vision Insurance Coverage · 12 Employer Paid State & Federal Holidays · Telehealth Services · Employer Paid Life Insurance · Health Saving Account · Employer Paid Short- & Long-Term Disability · Tuition Assistance Program · Real Work/Life Balance Hours worked (typical): 40 Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas). Job Tasks Typically: Unstructured - worker will be allowed to determine/plan the order of tasks, priorities, and goals. Description of Typical Work Schedule: 40-hour workweek, Schedule varies as they may be required to work evenings and weekends to attend meetings or to be on call in case of emergencies. May also be required to work extended hours to complete paperwork or to meet deadlines. (Hours set based on necessity of department or office.) PURPOSE: The Intact Family Services Supervisor directly supervises and supports the Intact Family Services Case Managers. This position ensures case management services are being provided to the highest standard within agency, state, and federal guidelines. REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises Intact Family Services Case Managers by developing internal monitoring, weekly supervision, and evaluation processes. Ensures effective and consistent communication occurs between the Intact Family Services Case Managers and all parties of the case and identified stakeholders, including medical, educational and mental health providers. Ensures Intact Family Services Case Managers conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being. Ensures Intact Family Services Case Managers meet the requirements and service standards when facilitating delivery of services in collaboration with families and youth that adhere to agency, state, and federal policies/procedures Performs supervisory responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED Degree/Field Required: Master's Degree in Social Work or a closely related Human Services field (Related fields will be considered.) Degree/Field Preferred: N/A (Related fields will be considered.) Additional Fields of Knowledge Important for the Role: Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. . Experience Required: Minimum 2 years of experience in working with children and/or families (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent). Licenses/Certifications Required: Illinois Child Welfare Employee License Licenses/Certifications Preferred: N/A SKILLS REQUIRED Manager-specific: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Use mathematics to solve problems. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English. Social: Coordination - Adjust actions in relation to others' actions. Instructing - Teach others how to do something. Negotiation - Bring others together and trying to reconcile differences. Persuasion - Persuade others to change their minds or behavior. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do. Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure decision-making - Make decisions without much analysis or time to consider alternatives. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management: Management of Financial Resources - Determine how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management - Manage one's own time and the time of others. Direct Report's Time Management - Manage the time of others. Technical: N/A Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments. Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software Expert Computer Skills In: Excel, Outlook, Word, Database Management Software MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Mathematical Reasoning - Choose the right mathematical methods or formulas to solve a problem. Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility - Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Perceptual Speed - Quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand. PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet. VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines. WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is based primarily in an office environment. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.Subject to an environment working in a vehicle. Other PPE Required: N/A VEHICLE RELATED REQUIREMENTS: Access to reliable transportation to get to/from work: Required. Access to a reliable automobile: Required. Must provide proof of auto liability insurance (and continue to while working in this position): Required. Must possess a valid driver's license: Required. Additional license requirements that are necessary: N/A Additional considerations for this position: N/A Please Be Advised: Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for. Drug Free Workplace: Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained. Salary Description $66,976.00 Annual Salary
    $67k yearly 27d ago
  • Utility Service Supervisor

    Stella Contracting 4.8company rating

    Remote senior service coordinator job

    The Utility Service Supervisor is in charge of running daily utility service operations in a remote setting. They make sure that customer service is top-notch, that all rules are followed, and that the business runs smoothly. This person is in charge of service reps, plans service activities, and helps answer customer questions about utility accounts, billing, service connections, and outages. The Utility Service Supervisor works closely with other departments in the company to keep service standards high and meet the company's performance goals. Main Duties: Oversee and help utility service representatives work from a distance Keep an eye on customer satisfaction, quality standards, and service performance metrics. Make sure that utility rules, tariffs, and company policies are followed. Oversee the scheduling, workload distribution, and performance management of assigned staff Deal with complicated service questions and customer service problems that have gotten worse. Work with the billing, field operations, and technical teams to fix service issues. Help with communications during outages, updates on service restoration, and customer notifications Make and go over reports about staffing, compliance, and service performance. Take part in training, coaching, and other professional development activities Help with efforts to improve processes and services What You Need to Have: A bachelor's degree in business administration, public administration, utility management, or a related field (or the same amount of work experience) At least five years of experience in utility services, customer service, or service supervision Experience leading a team or being a supervisor before A lot of knowledge about how utility companies work, how they bill customers, and how they treat customers. Great at talking to people, leading them, and solving problems Ability to lead remote teams well Good at using Microsoft Office, customer information systems (CIS), and CRM platforms A safe remote workspace and fast, reliable internet Preferred Qualifications: Experience working with utilities like electric, gas, water, or telecommunications Knowing the rules of the public utility commission (PUC) Experience helping with outage management or emergency response operations Certification in project management or supervision Annual Salary: Salary Range: $80,000 to $115,000 per year, depending on experience, qualifications, and where you live. Package of Benefits: Full coverage for medical, dental, and vision care 401(k) retirement plan with a match from the company Paid time off (PTO) includes vacation days, sick days, and paid holidays. Working from home full-time in the United States Opportunities for training and developing leaders Life insurance and coverage for short- and long-term disabilities Programs for employee health and well-being
    $30k-42k yearly est. 12d ago
  • Guest Service Supervisor

    Double Star Hospitality Dublin LLC

    Senior service coordinator job in Dublin, OH

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment
    $27k-36k yearly est. 18d ago
  • Community Coordinator

    Capital University 3.4company rating

    Senior service coordinator job in Columbus, OH

    Under the supervision of the Associate Director of Residential & Commuter Life, Community Coordinators promote student learning and success while working collaboratively with other campus departments to maximize the impact of the residential and commuter experience. Responsibilities include providing overall administration of their assigned areas, including enforcement of university regulations/policies, student staff development, educational programming, conflict resolution, and administrative/facilities management. Provides personal, academic, educational, disciplinary, crisis management, and student success coaching services to students through various programs and projects. This is a full-time, on-site position. Community Coordinators live on campus in a furnished apartment. Capital University is a small, private University in Columbus, OH, with approximately 900 residential students and 800 commuter students. The Office of Residential & Commuter Life consists of the Director, Associate Director, three Community Coordinators, Resident Assistants, and a Commuter Student Assistant. Essential Duties and Responsibilities: Responsible for day-to-day administration of assigned student population. Responsibilities may include processing room changes, commuter locker requests, completing work orders, auditing keys/area access, creating communications, etc. Provide personal and academic support to the assigned student population. Train, supervise, support, and evaluate assigned student staff. Adjudicate student conduct incidents and implement appropriate sanctions. Participate in an on-call rotation to provide leadership during emergency or crisis situations, working collaboratively with Public Safety and Facilities. Manage Student Success cases for assigned student population and support students experiencing barriers to success. Support all major departmental processes including move-in, student staff selection & training, closing, housing selection, etc. This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. Required Qualifications: Bachelor's degree with one year of related work experience in Student Affairs/Development or a related field. Excellent skills in using Microsoft Office Suite, including Word, Excel, and Outlook. Familiarity with or ability to learn Maxient, E-RezLife, and Ellucian Colleague. Ability to handle sensitive information and maintain confidentiality. Ability to solve practical problems and deal with a variety of situations. Excellent professional verbal and written communication skills. Preferred Qualifications: Master's degree in Higher Education, Student Affairs, Counseling, or a related area. One or more years of supervisory experience. Ability to work with multiple campus constituents. Application Process: Interested candidates should submit 1) an updated resume, 2) detailed cover letter, 3) contact information for three professional references. Review of materials will commence immediately and will continue until the positions have been filled. Please upload all requested documents to the drop box on the application. Capital University is currently unable to sponsor employment Visas or consider candidates who will require Visa sponsorship. For more information on Capital University, visit our website at **************** Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking. Capital University is an equal opportunity employer. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.
    $38k-43k yearly est. 26d ago
  • Community Based Waiver Service Coordinator (RN, LSW, LISW) - Cincinnati/Dayton/Toledo, OH (Mobile)

    Caresource Management Services 4.9company rating

    Senior service coordinator job in Chillicothe, OH

    The Community Based Waiver Service Coordinator, Duals Integrated Care is responsible for managing and coordinating services for individuals who require long-term care support and are eligible for community-based waiver programs, ensuring that members receive the necessary services and supports to live independently in their communities while also coordinating care across various healthcare and social service systems. Essential Functions: Engage with member in a variety of community-based settings to establish an effective, care coordination relationship, while considering the cultural and linguistic needs of each member. Conduct comprehensive assessments to determine the needs of members eligible for community-based waiver services. Develop individualized service plans that outline the necessary supports and services, ensuring they align with the individual's preferences and goals. Serve as the primary point of contact for members and their families, coordinating care across multiple providers and services, including healthcare, social services, and community resources. Facilitate access to necessary services such as home health care, personal care assistance, transportation, and other community-based supports. Regularly monitor the implementation of service plans to ensure that services are being delivered effectively and that individual needs are being met. Conduct follow-up assessments to evaluate the effectiveness of services and make adjustments to person-centered care plans as needed. Advocate for the rights and needs of members receiving waiver services, ensuring they have access to the full range of benefits and supports available to them. Empower members and their families/caregivers to make informed decisions about their care and support options. Build and maintain relationships with healthcare providers, community organizations, and other stakeholders to facilitate integrated care. Lead and collaborate with interdisciplinary care team (ICT) to discuss individual cases, coordinate care strategies, and create holistic care plans that address medical and non-medical needs. Provide education and resources to members and their families/caregivers about available services, benefits, and community resources. Offer guidance on navigating the healthcare system and accessing necessary supports. Maintain accurate and up-to-date records of member interactions, care/service plans, and progress notes. Assist in preparation of reports and documentation required for compliance with state and federal regulatory requirements. Respond to crises or emergencies involving members receiving waiver services, coordinating immediate interventions and support as needed. Evaluate member satisfaction through open communication and monitoring of concerns or issues. Regular travel to conduct member, provider and community-based visits as needed and per the regulatory requirements of the program. Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by State law. Regularly verify and collaborate with Job and Family Service to establish and/or maintain Medicaid eligibility. On-call responsibilities as assigned. Perform any other job duties as requested. Education and Experience: Nursing degree from an accredited nursing program or Bachelor's degree in health care field or equivalent years of relevant work experience is required. Minimum of 1 year paid clinical experience in home and community-based services is required. Medicaid and/or Medicare managed care experience is preferred Competencies, Knowledge and Skills: Intermediate proficiency level with Microsoft Office, including Outlook, Word, and Excel Prior experience in care coordination, case management, or working with dual-eligible populations is highly beneficial. Understanding of Medicare and Medicaid programs, as well community resources and services available to dual-eligible beneficiaries. Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers. Awareness of and sensitivity to the diverse backgrounds and needs of the populations served. Ability to manage multiple cases and priorities while maintaining attention to detail. Adhere to code of ethics that aligns with professional practice, including maintaining confidentiality. Decision making and problem-solving skills. Knowledge of local resources for older adults and persons with disabilities. Licensure and Certification: Current and unrestricted license as a Registered Nurse (RN), Licensed Social Worker (LSW), or Licensed Independent Social Worker (LISW) in the State assigned is required. Case Management Certification is highly preferred. Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver's license record check and verified insurance. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated. Employment in this position is conditional pending successful clearance of a criminal background check. Results of the criminal background check may necessitate an offer of employment being withdrawn or, if employee has started in position, termination of employment. To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need. May be required to travel greater than 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer. Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members. Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-ST1
    $36k-43k yearly est. Auto-Apply 60d+ ago

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