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The differences between senior service coordinators and senior service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior service coordinator, becoming a senior service specialist takes usually requires 1-2 years. Additionally, a senior service specialist has an average salary of $79,566, which is higher than the $45,658 average annual salary of a senior service coordinator.
The top three skills for a senior service coordinator include customer service, social work and powerpoint. The most important skills for a senior service specialist are customer service, work ethic, and emerging technologies.
| Senior Service Coordinator | Senior Service Specialist | |
| Yearly salary | $45,658 | $79,566 |
| Hourly rate | $21.95 | $38.25 |
| Growth rate | 12% | 10% |
| Number of jobs | 44,407 | 78,239 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 49% |
| Average age | 47 | 42 |
| Years of experience | 6 | 2 |
A Senior Service Coordinator works to ensure that clients get to receive optimal services. Although the extent of their responsibilities depends on their place or industry of employment, it typically includes understanding service and product specifications, conducting extensive research and analysis, monitoring services to identify their strengths and weaknesses, and implementing solutions against problem areas. They must also liaise with internal and external parties, assess programs, and resolve issues and concerns, ensuring client satisfaction. As a Senior Service Coordinator, it is essential to lead junior coordinators while promoting and enforcing company policies and regulations.
A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.
Senior service coordinators and senior service specialists have different pay scales, as shown below.
| Senior Service Coordinator | Senior Service Specialist | |
| Average salary | $45,658 | $79,566 |
| Salary range | Between $33,000 And $62,000 | Between $52,000 And $120,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Analysis Group | Citi |
| Best paying industry | Media | Technology |
There are a few differences between a senior service coordinator and a senior service specialist in terms of educational background:
| Senior Service Coordinator | Senior Service Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between senior service coordinators' and senior service specialists' demographics:
| Senior Service Coordinator | Senior Service Specialist | |
| Average age | 47 | 42 |
| Gender ratio | Male, 30.3% Female, 69.7% | Male, 32.6% Female, 67.4% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6% | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |