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Become A Senior Service Manager

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Working As A Senior Service Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

What Does A Senior Service Manager Do At Unitedhealth Group

* Relationship management of large National Dental Service Provider Organizations (DSO) and FQHC Dental Services Represents UHG at the National level External meetings/face to face with DSO leaders Recruitment as needed doe DSO and FQHC dental providers Familiar with and able to teach DSO's our process and portals Use knowledge of dental providers and the dental market to drive positive outcomes Contribute to the development of positive relationships between UHG and DSO's Help implement training and development of external providers through education programs You’ll enjoy the flexibility to telecommute* from anywhere within the U
* S.
* as you take on some tough challenges.
* Consider yourself an expert problem solver who thrives on challenge? In this role, you'll be part of a performance driven, fast paced organization that is serving multiple markets.
* You'll also have frequent interactions with providers who are looking for solutions to problems or issues

What Does A Senior Service Manager Do At Office Depot

* This position leads the Shared Services team accountable for continuous improvement, process automation, and enterprise PMO within the controller organization.
* The role is responsible for driving strategic initiatives, creating more effective and efficient processes, and influencing organizational change to adopt more cost effective and efficient ways of working.
* This position has responsibility for operations, projects, strategy, and leadership.
* There are 4 core areas of responsibility and accountability:
* Project Management
* Leading strategic initiatives within Finance and Accounting to ensure projects are delivered timely and accurately.
* Deploy practices based on PMI methodology to ensure project value is maximized and risks are minimized.
* Coach, develop, and mentor associates through the use of standards and best practices.
* Continuous Improvement & Automation
* Lead automation efforts across the organization to drive cost reduction and quality improvements through Robotic process Automation, workflow and other technologies.
* Use improvement methodologies (Lean, etc) to continuously improve processes.
* Grow RPA program deeper in Finance and across organization (IT, HR, BSD, etc)
* Shared Services Operations
* Manage governance processes with BPO partner to ensure services are delivered timely and accurately.
* Improve stakeholder satisfaction through efficient issue resolution, program governance, and overall delivery of services.
* Evaluate and identifyoutsourcing opportunities, and influence organizational change to create a more cost efficient operating model
* Leadership, Coaching, and Alignment - lead highly effective team to ensure projects are being delivered to requirements, automations are identified, quantified, and implemented, processes are being evaluated for ongoing improvement, and organization is adopting new automation technologies to drive significant cost reductions.
* Develop foundation for Automation COE

What Does A Senior Service Manager Do At E*Trade Financial

* Client Services provides stock plan administration services for clients of E
* TRADE Corporate Services.
* This department, which is divided into 4 distinct segments: Large, Mid, Emerging and Private assist corporations who either choose to outsource this critical function or elect to maintain administrative responsibilities within their corporation.
* The Equity Compensation professional is responsible for providing comprehensive service and support to an assigned book of clients.
* This includes using Equity Edge Online and various other tools to maintain stock plan records, and support all accounting, financial reporting and associated compliance requirements.
* Candidates for the Equity Compensation positions will possess the following qualities:
* Ability to make decisions to resolve client issues and concerns
* Ability to develop and maintain client relationships
* Ability to participate in sales presentations and identify sales opportunities
* Associates will apply a high-level of equity compensation expertise to proactively manage an assigned base of Corporate Clients, acting as a Client advocate and partner, delivering a high-level of stock plan administration services.
* Day to day activities will include, but is not limited to:
* Updating Equity Edge and Stock Plans on a daily basis based upon data updates received from assigned Clients (e.g. new hires, terminations, etc.), participant transactions, etc
* Ensuring all participant stock plan transactions are correctly processed and settled in a timely manner (ESPP Purchases, ESPP sales, Option Exercises, SWAPS, Reloads, Option Grants etc.)
* Surveys and tracking of Disqualifying Dispositions
* Valuation Reporting, Section 16 Insider Reporting & Client-specific custom processes (e.g. custom reports, scripts, etc.)
* Monthly balancing of Client plans
* Managing Client inquiries and requests in a timely and professional manner
* Knowledge of data flows between interfacing systems
* Coordinating with various teams (e.g.
* Operations, Account Management, Product Development, etc.) to deliver industry leading solutions for Equity Compensation Support Services

What Does A Senior Service Manager Do At AAA Northern California, Nevada & Utah

* When applicable, indicate the type of supervision provided by this position.
* Include the job titles of the positions supervised and the number of employees supervised.
* Train Assistant house managers in basic construction techniques
* Demonstrate excellent customer service skills in a coaching capacity
* Counsel Assistant house managers in appropriate time management to minimize non-billable hours
* Oversee reasonable expenditures on parts and tools necessary for job completion
* Oversee sub-contractors to help insure the highest standards of customer service, competency, fair pricing, job completion, and professionalism are upheld.
* For Positions with Budget Accountability: Annual Budget Supervised: $
* WORKING ENVIRONMENT

What Does A Senior Service Manager Do At Rei

Manage the Threat Intelligence, Governance, Incident Response, Disaster Recovery, attack and penetration aspects of the of Security Engineering and Risk Management team

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Senior Service Manager jobs

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Senior Service Manager Demographics

Gender

  • Male

    66.4%
  • Female

    31.1%
  • Unknown

    2.4%

Ethnicity

  • White

    79.7%
  • Hispanic or Latino

    9.9%
  • Asian

    7.9%
  • Unknown

    1.9%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    50.0%
  • Japanese

    9.1%
  • Russian

    9.1%
  • Carrier

    9.1%
  • Korean

    9.1%
  • German

    4.5%
  • Tagalog

    4.5%
  • Mandarin

    4.5%
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Senior Service Manager

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Senior Service Manager Education

Senior Service Manager

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Real Senior Service Manager Salaries

Job Title Company Location Start Date Salary
Senior Service Manager Microsoft Corporation Redmond, WA Oct 15, 2015 $152,979
Senior WW Fulfillment Services Manager Microsoft Corporation Redmond, WA Mar 31, 2015 $143,000
Senior Service Design Manager (Program Design Management) Autodesk, Inc. San Francisco, CA Nov 10, 2016 $138,500
Senior Business Service Manager Brightstar Corp. Miami, FL Sep 20, 2013 $130,000
SR Audit Services Manager Yahoo! Inc. Sunnyvale, CA Jul 12, 2015 $126,788 -
$202,500
Senior Service Manager Microsoft Corporation Redmond, WA Nov 01, 2010 $111,837
Senior Service Manager-Microsoft Product & Services IT Microsoft Corporation Redmond, WA Sep 24, 2015 $102,000 -
$122,000
Senior Service Manager Tata Communications (America) Inc. Herndon, VA Jan 03, 2014 $95,500
Senior Services Manager-Projects, Drilling General Electric Company (GE Oil & Gas) Houston, TX Mar 16, 2015 $88,000 -
$95,000
Senior Service Manager (Logistics) TW Telecom Inc. Greenwood Village, CO Dec 07, 2012 $87,927
Senior Service Manager NTT America, Inc. San Jose, CA Sep 27, 2010 $82,500 -
$92,500
Senior Medical Service Manager Yong Jun Kim M.D., P. C. NY Nov 15, 2013 $78,075

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Top Skills for A Senior Service Manager

ProceduresCustomerServiceDeliveryPersonnelEnsureComplianceFinancialSafetyCustomerSatisfactionInfrastructurePPayrollServiceDepartmentDatabaseProjectManagementWebSRServiceManagementAdditionalItilBusinessUnit

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Top Senior Service Manager Skills

  1. Procedures
  2. Customer Service
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Train & instruct staff on policy and procedures to ensure departmental & investor loan servicing regulations.
  • Number one Service Department in the USA out of 740 Dealerships; Customer Service index 99.8%.
  • Created services business development and solution delivery processes to for new operations and systems changes.
  • Recruited and managed internal personnel for bilingual and specialized profile for business requirements
  • Perform property and maintenance inspections to ensure compliance with company policy.

Top Senior Service Manager Employers

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