Senior Service Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 3,380 Senior Service Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Five Key Resume Tips For Landing A Senior Service Manager Job:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Financial Services, be sure to list it as a skill.
3.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
4.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
5.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Senior Service Manager Resume

1
Contact Information
Name
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Address
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
2
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Senior Service Manager CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements
3
Skills

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand senior service manager skills. Below we have listed the top skills for a senior service manager : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Senior Service Manager
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
4
Experience
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Senior Service Managers:

Example # 1

Senior Manager Of Marketing

Kele
  • Reduced spend by 25% by evaluating conference and tradeshow ROI.
  • Developed and launched Internet newsletters for institutional and retail markets that featured equity and fund investment strategies.
  • Evaluate target markets, CRM programs and prospect lists for targeting of fundraising, sales and marketing efforts.
  • Presented idea to firm leadership for improved utilization of Salesforce.
  • Provide insight into analytics and results from online campaigns to define success metrics and positive ROI.

Example # 2

Staff Accountant

Deloitte
  • Performed the first year audit of a new client, including understanding, documenting, and testing the internal control structure.
  • Assisted in the preparation of financial statements and related footnote disclosures in accordance with GAAP.
  • Assisted clients with tax planning, refund analysis, estimates, Audits and ASC 740 provision for taxes.
  • Obtained reimbursements of VAT credits related to exports and conducted Due Diligences complying with tight due dates.
  • Processed semi-monthly payroll using ADP system for 150 employees, filled 1099-Misc tax.

Example # 3

Senior Account Manager

Roche Diagnostics
  • Maintained exclusivity in 11 key accounts by establishing and sustaining strong client part- nerships personally.
  • Implemented and led agreements with individual business unit's sales personnel and distributors.
  • Employed promotional tracking and ROI tools to evaluate past promotions and plan/sell improved future promotions.
  • Championed salesforce competition to reinforce the principles of strategic selling using Miller Heiman Strategic Selling.
  • Specialized in high-level sales of medical and healthcare products and devices.

Example # 4

Senior Operations Manager

Verizon
  • Coordinated the business office and Logistics warehouse move to a new location with the Verizon Real Estate.
  • Lead all aspects of national and international (Makati, Philippines) vendor contract development and oversight.
  • Integrated a ROI based release reviews resulting in accelerate the program benefit realization.
  • Launched Power Coach sales and productivity data assessment tool enhancing call center associate's performance.
  • Boosted productivity 25%, while reducing repeat troubles 6%, over the course of supervisory role with Bell Atlantic.

Show More
We compared 3,380 sample senior service manager resumes with job offers and found that the average years of experience required for a senior service manager job required by employers is 5.0 years.
How much work experience do employers want to see?
The average senior service manager job listing asks for 5.0 years of work experience.
How much work experience does the average senior service manager candidate have?
The average senior service manager resume contains 10.0 years of work experience.
Write your work experience section in a way that embraces your senior service manager skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from senior service manager resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
5
Education
As a senior service manager, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Senior Service Managers have a 4-year degree as the highest education level.
Overwhelmingly, those applying to senior service manager positions majored in Business. Some of the other common majors that appear on senior service manager resumes include Finance, Accounting, and Management.
Majors
Show More
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Senior Service Manager Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Senior Service Managers. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Senior Service Managers to learn more.

Average Employee Salary
$132,000
$96,000
Min 10%
$132,000
Median 50%
$183,000
Max 90%
Updated May 19, 2020