Senior service representative demographics and statistics in the US
Senior service representative demographics research summary. Zippia estimates senior service representative demographics and statistics in the United States by using a database of 30 million profiles. Our senior service representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior service representatives after extensive research and analysis:
- There are over 198,444 senior service representatives currently employed in the United States.
- 57.8% of all senior service representatives are women, while 42.2% are men.
- The average senior service representative age is 40 years old.
- The most common ethnicity of senior service representatives is White (57.7%), followed by Hispanic or Latino (19.0%), Black or African American (10.9%) and Asian (6.5%).
- Senior service representatives are most in-demand in Atlanta, GA.
- Washington, DC pays an annual average wage of $75,441, the highest in the US.
- In 2022, women senior service representatives earned 95% of what men earned.
- New Hampshire is the best state for senior service representatives to live.
- Senior service representatives are 52% more likely to work at private companies in comparison to public companies.
On this page
Senior service representative demographics by:
Senior service representative gender statistics
57.8% of senior service representatives are women and 42.2% of senior service representatives are men.
- Female, 57.8%
- Male, 42.2%
Senior service representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 57.8% |
| Male | 42.2% |
Senior service representative gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$52,522
Female income
$50,051
Senior service representative gender ratio over time
This data breaks down the percentage of men and women in senior service representative positions over time. Currently, 57.8% of senior service representatives are female.
Senior service representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 40.27% | 59.73% |
| 2011 | 40.11% | 59.89% |
| 2012 | 41.78% | 58.22% |
| 2013 | 42.27% | 57.73% |
| 2014 | 42.84% | 57.16% |
| 2015 | 42.71% | 57.29% |
| 2016 | 43.33% | 56.67% |
| 2017 | 43.81% | 56.19% |
| 2018 | 42.36% | 57.64% |
| 2019 | 41.88% | 58.12% |
| 2020 | 42.59% | 57.41% |
| 2021 | 42.17% | 57.83% |
Senior service representative related jobs gender ratio
We compared senior service representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Senior Service Representative | 42% | 58% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior service representative demographics by race
The most common ethnicity among senior service representatives is White, which makes up 57.7% of all senior service representatives. Comparatively, 19.0% of senior service representatives are Hispanic or Latino and 10.9% of senior service representatives are Black or African American.
- White, 57.7%
- Hispanic or Latino, 19.0%
- Black or African American, 10.9%
- Asian, 6.5%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.7%
Senior service representative race
| Senior service representative race | Percentages |
|---|---|
| White | 57.7% |
| Hispanic or Latino | 19.0% |
| Black or African American | 10.9% |
| Asian | 6.5% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.7% |
Senior service representative race and ethnicity over time
See how senior service representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior service representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 65.12% | 11.12% | 5.78% | 15.09% |
| 2011 | 64.84% | 11.41% | 5.91% | 14.96% |
| 2012 | 64.04% | 11.29% | 5.72% | 15.82% |
| 2013 | 64.39% | 11.12% | 5.89% | 15.49% |
| 2014 | 63.77% | 11.07% | 6.20% | 15.68% |
| 2015 | 63.15% | 10.81% | 5.99% | 16.79% |
| 2016 | 62.26% | 11.30% | 6.23% | 16.69% |
| 2017 | 63.18% | 10.72% | 6.19% | 16.51% |
| 2018 | 63.00% | 10.30% | 6.37% | 16.89% |
| 2019 | 62.59% | 10.49% | 6.17% | 17.41% |
| 2020 | 60.03% | 9.90% | 6.32% | 18.02% |
| 2021 | 57.72% | 10.86% | 6.49% | 19.04% |
Senior service representative wage gap by race
According to our data, asian senior service representatives have the highest average salary compared to other ethnicities. Black or african american senior service representatives have the lowest average salary at $51,772.
| Ethnicity | Salary |
|---|---|
| Unknown | $51,871 |
| White | $52,650 |
| Black or African American | $51,772 |
| Asian | $53,900 |
| Hispanic or Latino | $52,443 |
Average senior service representative age
See how the average age of senior service representatives varies based on ethnicity and gender.
Male
Female
Senior service representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Senior service representative age breakdown
The average age of senior service representatives is 40+ years years old, representing 49% of the senior service representative population.
Senior service representative age breakdown
| Senior Service Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Senior service representative educational attainment
The most common degree for senior service representatives is bachelor's degree, with 55% of senior service representatives earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 13%.
- Bachelor's, 55%
- Associate, 20%
- High School Diploma, 13%
- Master's, 6%
- Other Degrees, 6%
Senior service representatives by degree level
| Senior service representative degree | Percentages |
|---|---|
| Bachelor's | 55% |
| Associate | 20% |
| High School Diploma | 13% |
| Master's | 6% |
| Other Degrees | 6% |
Senior service representative jobs you might like
Senior service representative wage gap by degree level
According to the data, senior service representatives with a Master's degree earn more than those without, at $60,496 annually. With a Bachelor's degree, senior service representatives earn a median annual income of $57,328 compared to $50,600 for senior service representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $60,496 |
| High School Diploma or Less | $48,311 |
| Bachelor's Degree | $57,328 |
| Some College/ Associate Degree | $50,600 |
Senior service representative employment statistics
Most senior service representatives work for a private in the finance industry.
Company size where senior service representatives work
Below, you can see the size of companies where senior service representatives work.
Senior service representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 40% |
Senior service representative jobs by company type
Employees with the senior service representative job title have their preferences when it comes to working for a company. For instance, most senior service representatives prefer to work at private companies over public companies.
Senior service representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 41% |
| Private | 52% |
| Government | 4% |
Senior service representative jobs by industry
The most common industries for senior service representatives are finance, insurance and health care.
Senior service representative industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 21% |
| Finance | 20% |
| Insurance | 12% |
| Health Care | 8% |
| Technology | 7% |
| Professional | 6% |
| Media | 3% |
| Government | 3% |
| Manufacturing | 3% |
| Retail | 3% |
| Education | 3% |
| Transportation | 2% |
| Telecommunication | 2% |
| Hospitality | 2% |
| Energy | 2% |
| Internet | 1% |
| Construction | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
Senior service representative turnover and employment statistics
Senior service representative unemployment rate over time
The unemployment rate for senior service representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior service representative unemployment rate by year
| Year | Senior service representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average senior service representative tenure
The average senior service representative stays at their job for 1-2 years, based on the 3,032 senior service representatives resumes in Zippia's database.
Senior service representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 8% |
| 1-2 years | 30% |
| 3-4 years | 19% |
| 5-7 years | 20% |
| 8-10 years | 8% |
| 11+ years | 16% |
Senior service representative LGBT ratio compared to similar jobs
Review the percent of senior service representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Commodities Clerk | 5.53% | 66,321 |
| Contact Officer | 6.73% | 56,957 |
| Senior Service Representative | 7.19% | - |
| Document Scanner | 8.60% | 3,124 |
| Credit Checker | 8.99% | 11,860 |
| Serials Assistant | 11.16% | 543 |
| Human Resources Trainer | 15.31% | 61,462 |
Similar senior service representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Commodities Clerk | 5.53% | 66,321 |
| Contact Officer | 6.73% | 56,957 |
| Document Scanner | 8.60% | 3,124 |
| Credit Checker | 8.99% | 11,860 |
| Serials Assistant | 11.16% | 543 |
| Human Resources Trainer | 15.31% | 61,462 |
Foreign languages spoken by senior service representatives
The most common foreign language among senior service representatives is Spanish at 60.9%. The second-most popular foreign language spoken is Portuguese at 4.3% and French is the third-most popular at 4.3%.
- Spanish, 60.9%
- Portuguese, 4.3%
- French, 4.3%
- Polish, 4.3%
- Russian, 4.3%
- Other, 21.9%
Senior service representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 60.9% |
| Portuguese | 4.3% |
| French | 4.3% |
| Polish | 4.3% |
| Russian | 4.3% |
| Other | 21.9% |
