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Senior service specialist education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a senior service specialist. Senior service specialists usually study business, nursing, or psychology. 49% of senior service specialists hold a bachelor's degree, and 20% hold an associate degree. We analyzed 6,585 real senior service specialist resumes to see exactly what senior service specialist education sections show.

The most common colleges for senior service specialists are the University of Phoenix and the University of Phoenix.

There are also many online senior service specialist courses to help get the education required to be a senior service specialist.

There are certain senior service specialist certifications that you should consider. These senior service specialist certifications include Medical Assistant and Certified Phlebotomy Technician (CPT).

What education do you need to become a senior service specialist?

What degree do you need to be a senior service specialist?

The most common degree for senior service specialists is bachelor's degree, with 49% of senior service specialists earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 12%.
  • Bachelor's, 49%
  • Associate, 20%
  • High School Diploma, 12%
  • Master's, 8%
  • Other Degrees, 11%

What should I major in to become a senior service specialist?

You should major in business to become a senior service specialist. 25% of senior service specialists major in business. Other common majors for a senior service specialist include nursing and psychology.

Most common colleges for senior service specialists

Senior service specialists often get their degrees at University of Phoenix, St. Louis, and Western Michigan University. Here are the most common colleges for senior service specialists in the US based on their resumes.
Senior service specialist common collegePercentages
University of Phoenix20.69%
St. Louis12.07%
Western Michigan University5.17%
University of Connecticut4.89%
DeVry University4.60%

Best majors for senior service specialists

RankMajorPercentages
1Business24.6%
2Nursing9.9%
3Psychology9.7%
4Accounting5.9%
5Social Work4.6%

Best colleges for senior service specialists

The best colleges for senior service specialists are University of Pennsylvania, Stanford University, and Northwestern University.

A senior service specialist with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for senior service specialists. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become senior service specialists.

1. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

2. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

3. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

4. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

5. Villanova University

Villanova, PA • Private

In-state tuition

$53,308

Enrollment

6,819

6. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

7. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Enrollment

9,394

8. SUNY Stony Brook

Stony Brook, NY • Private

In-state tuition

$9,625

Enrollment

17,407

9. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

10. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

20 best online courses for senior service specialists

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1. Customer Service Fundamentals

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5. Retail Customer Service

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The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

6. Strategies for Senior Housing Communities during COVID-19

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SARS-CoV-2, the virus that causes COVID-19, poses a high risk for senior housing communities and the people who live and work there. The COVID-19 response has largely focused on nursing homes, leaving independent living communities serving older adults in the United States with fragmented guidance on how to respond to COVID-19 challenges. This course provides comprehensive instruction and resources for property owners and managers, senior housing staff, service coordinators and providers,...

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Top 10 most affordable universities for senior service specialists

The most affordable schools for senior service specialists are SUNY Farmingdale, california state university - bakersfield, and california state university - dominguez hills.

If the best universities for senior service specialists are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for senior service specialists.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

4. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

5. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

6. Minot State University

Minot, ND • Private

In-state tuition

$7,064

Cost of attendance

15,576

7. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

8. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

9. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

10. Florida State University

Tallahassee, FL • Private

In-state tuition

$5,656

Cost of attendance

21,623

Top 10 hardest universities to get into for senior service specialists

The hardest universities for senior service specialists to get into are University of Pennsylvania, Stanford University, and Northwestern University.

Some great schools for senior service specialists are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for senior service specialists based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

2. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

3. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

4. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

5. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

6. Villanova University

Villanova, PA • Private

Admissions rate

29%

SAT average

1,407

7. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

8. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

9. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

10. University of Rochester

Rochester, NY • Private

Admissions rate

29%

SAT average

1,422

Top 10 easy-to-apply-to universities for senior service specialists

The easiest schools for senior service specialists to get into are Oklahoma Wesleyan University, d'youville college, and holy names university.

Some schools are much easier to get into. If you want to start your career as a senior service specialist without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for senior service specialists.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

3. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

4. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

5. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

6. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

7. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

8. Wayland Baptist University

Plainview, TX • Private

Admissions rate

98%

SAT average

1,003

9. Curry College

Milton, MA • Private

Admissions rate

93%

SAT average

1,026

10. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

Average senior service specialist salary by education level

Senior service specialists with a Master's degree earn more than those without, at $100,996 annually. With a Doctorate degree, senior service specialists earn a median annual income of $95,100 compared to $84,233 for senior service specialists with an Bachelor's degree.
Senior service specialist education levelSenior service specialist salary
Master's Degree$100,996
High School Diploma or Less$73,021
Bachelor's Degree$84,233
Doctorate Degree$95,100
Some College/ Associate Degree$75,095

Senior service specialist education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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