Flex Application Specialist - Remote
Remote senior service specialist job
As a Culinary Specialist, you'll cook meals and work alongside chefs to prepare meals comparable to any major restaurant, so that Soldiers can sit down and enjoy a hot meal in between training or mission deployments. You'll be responsible for preparing and servicing meals both in the field and at home stations, as well as ordering, inspecting food supplies, and keeping the kitchen safe and sanitary. Requirements A U.S. Citizen or permanent resident with a valid Green Card Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Training & Certifications 15 Nationally recognized certifications available 10 weeks of Basic Training 8 weeks of Advanced Individual Training 85 ASVAB Score: Operators & Food (OF) Skills You'll Learn Preparation & Cooking Stocking & Storage Hospitality More To Consider The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started.
Legal Support Specialist
Senior service specialist job in Vienna, VA
Legal Support Specialist
Contract
Position Description: A Legal Support assists legal teams with administrative tasks such as document management, research, and data entry
Responsibilities:
Support legal teams with document preparation, organization, and data entry.
Conduct basic research and maintain case files and tracking systems.
Coordinate communications and scheduling with attorneys, clients, and internal teams.
Ensure compliance with confidentiality, regulatory, and organizational standards.
Manage deadlines and assist with general administrative tasks as needed.
Required Skills/Education:
Familiarity with legal documentation, confidentiality procedures, and administrative processes
Strong organizational and time management skills
Effective communication and coordination abilities
Knowledge of compliance and regulatory standards
Attention to detail, accuracy
Organized
Time management
Able to work independently with minimal supervision
Good communication skills
Remain focused & ability to multi-task
About Seneca Resources:
Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, North Carolina and New York that service clients throughout the United States.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Vehicle Service Specialist
Senior service specialist job in Sterling, VA
Vehicle Service Specialist - $19 hourly
Valvoline Instant Oil Change | Locally Owned & Operated
Are you ready to reach your full potential? Do you enjoy meeting new people and being part of a fast-paced, team environment? If you're looking for a full-time career with outstanding growth opportunities, our locally owned Valvoline Instant Oil Change locations are proud to provide the tools and training you need to succeed.
We welcome all types of talent - no matter your background or experience level. Whether you're just starting your career, transitioning from another industry, or a seasoned pro looking for a change, we'll train you on everything you need to know.
What We Offer
Paid, hands-on training
No late nights - locations close by 7:00 pm
Competitive pay - up to $19/hr based on experience
Career advancement opportunities - we promote from within
Uniforms, safety gear, and PPE provided
Tuition reimbursement for continuing education
Employee discounts - 50% off most services
Friends & family discount - 20% off invoice
Paid vacation and holidays
Medical, dental, vision, and 401(k) plan
(Benefits may vary by location)
Your Responsibilities
Deliver exceptional customer service and handle questions with care
Perform oil changes, filter replacements, and preventive maintenance
Inspect vehicles for potential safety or maintenance needs
Conduct basic maintenance services such as tire services and fluid exchanges
Maintain accurate inventory and keep work areas clean and organized
Follow all safety standards and VIOC procedures to ensure a safe workplace
What You'll Need
Attention to detail and ability to follow procedures
Strong communication and customer service skills
Team-player mindset and willingness to learn
Commitment to completing training & continued education
Ability to work in a fast-paced environment and handle multiple tasks.
Requirements
Excellent problem-solving skills.
Complete all necessary certifications.
Must have reliable transportation.
Able to work with tools to perform duties in tight or hard to reach areas.
Ability to learn and follow the VIOC SuperPro process for all services.
Physical & Environmental Requirements
Ability to lift up to 50 lbs and move between bays during service
Work in indoor/outdoor settings and varying temperatures
Exposure to common automotive chemicals and noise
Ability to stand, climb, bend, and reach throughout the shift
Ability to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Text-to-Apply: Text “jobs-dv” to 23000
DV Valvoline Instant Oil Change and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Remote Customer Service Leaders/Benefits Specialist
Remote senior service specialist job
The Zuzick Organization of Globe Life is one of the fastest-growing agencies in the country, specializing in virtual sales and leadership development. We represent over 40,000 groups and unions across North America, providing essential benefits to hardworking families who request our services. Our agents don't cold call or chase leads; instead, they work exclusively with vetted, inbound members and associations. Through Globe Life's blueprint, we help protect working-class families while giving young, driven professionals a platform to fast-track their financial freedom. We're looking for "business athletes"-competitive, entrepreneurial individuals who want a real shot at building a six-figure income early in their career without sacrificing lifestyle or flexibility.
The company invests heavily in its people through world-class incentives like company-paid trips, bonuses, and equity opportunities. The Zuzick Organization is known for turning ambitious college students and young professionals into confident, high-earning leaders. If you're the type who likes to win, build real wealth, and get paid what you're worth, we might just be the right fit.
Responsibilities
Delivering exceptional customer service that goes above and beyond.
Responding to customer inquiries and concerns promptly and effectively.
Navigating the sales cycle, from initial contact to closing the deal.
Staying up to date with current policies to provide accurate information to customers.
Building lasting customer relationships through personalized sales interactions.
Cultivating new sales opportunities by nurturing warm leads.
Keeping track of sales performance and progress through detailed reporting.
Cultivate a culture of accountability, collaboration, and personal growth
Qualifications
Results-Oriented: Proven ability to set and achieve ambitious goals
Team Builder: Passion for mentoring and developing others
Self-Starter: You're motivated and good with time management.
Good Communicator: You can effectively communicate via phone, email, and video
Desired skills
Unlimited Earning Potential:
Your income reflects your dedication and impact
Personal Development:
Access to continuous training and mentorship programs.
Leadership Opportunities:
Clear pathways for advancement within the organization.
Supportive Culture:
Join a team that values collaboration, innovation, and community service.
Compensation
Weekly Compensation, Monthly Bonus, Residual income
Benefits
First-Year Pay: $65K-$88K, based on performance
Unlimited Earning Potential: No cap on your income
Merit based promotions: We only promote from within
100% Remote and Flexible schedule
Auto-ApplyRemote Customer Service Support Specialist
Remote senior service specialist job
We are hiring for skilled Customer Service Support Specialist. You will perform data processing tasks using a basic Microsoft Excel program. Medical insurance data entry experience is highly preferred. To be considered for this position, must have a minimum of a High School Diploma and a minimum of 2 years of solid Customer Service experience, focused attention to detail and be self-motivated.
Position Details:
Full time, contract (Part-time positions available)
M-F schedule - days
Processes customer data information
Maintains and updates all customer data information in all systems
Female CMT needed in Derwood for Elderly Client
Senior service specialist job in Derwood, MD
Job DescriptionBenefits:
401(k)
Competitive salary
Paid time off
Training & development
Are you a compassionate and dedicated individual who enjoys making a positive impact on people's lives? Nest & Care is seeking Personal Caregivers to provide exceptional care to our clients in the Montgomery County area. If you have a strong sense of empathy and a desire to help those in need, we want you to join our team.
RESPONSIBILITIES & QUALIFICATIONS are:
Female CMT's with at least one (1) year of caregiving experience working or have worked in any agencies, nursing homes, group homes, assisted living, etc.
Caregivers with no attendance issues
Caregivers who believe that they can make a difference in the lives of their clients
Caregivers who can perform personal and companion care - provide hands-on care, which may include assisting with bathing, dressing, eating, toileting, and personal hygiene.
Reads the clients care plan and assessments and provides consistent quality care based upon the care plan for each client
Adheres to all company policies, including dress code, time off, call-out, etc.
Clocks in and out of every shift worked on the appropriate systems associated with the client or clients they are servicing
Observes clients recognize changes in their behavior or health, then notifies the appropriate personnel of Nest & Care if necessary
Join us and enjoy the following benefits:
Hero Rewards Program
Generous Referral Program
Perfect Attendance Bonuses
CNA of the Month Award
Monthly Raffles
Retirement Plan
Anniversary Gift
Paid and Beneficial Training
How to Apply:
TO GET STARTED, please CLICK on the APPLY button and START in less than 3 DAYS!
Once your online application is received and reviewed, you will receive an email to book your phone screening and we'll process your application during our call!
At Nest & Care, we recognize that our caregivers are the heart and soul of our organization, and we place immense value on their contributions and dedication. To know more about us, visit our website at *******************
Travel Support Specialist - Client Services
Remote senior service specialist job
Job Title: Travel Support Specialist - Client ServicesLocation: RemoteCompany: Destination Knot About the RoleWe're hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.Responsibilities:
Respond to client inquiries about existing or upcoming trips.
Resolve travel issues (delays, cancellations, schedule changes) in real time.
Communicate with airlines, hotels, and tour providers to make changes.
Confirm itinerary details, send reminders, and provide travel tips.
Document interactions and maintain client records in our CRM system.
Requirements:
Previous experience in a travel agency or customer support role.
Strong attention to detail and excellent communication skills.
Ability to work flexible hours, including evenings or weekends if needed.
Tech-savvy and comfortable using booking platforms and CRMs.
Why Work With Us?
Remote work and flexible schedule.
Growth path into full-time travel advisor or team lead roles.
Travel discounts and ongoing professional development.
$25,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplySupervisor, Member Services - Remote (Bilingual Spanish) PST Hours
Remote senior service specialist job
Provides customer support and stellar service to meet the needs of our Molina members and providers.
Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions.
Provides product and service information and identifies opportunities to improve our member and provider experiences.
KNOWLEDGE/SKILLS/ABILITIES
Supervises a team of employees. Trains, coaches, monitors, and manages the team's performance to meet or exceed company and department performance expectations.
Effectively manages escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Ensures compliance with Contractual and Regulatory requirements.
Addresses more complex member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care.
Provides exemplary customer service to customers including members, co-workers, vendors, providers, government agencies, business partners, and general public.
Achieves individual performance goals as it relates to call center objectives.
Demonstrates personal responsibility and accountability and leads by example through individual performance.
Support projects and special initiatives as appropriate.
JOB QUALIFICATIONS
Required Education
Associate degree or equivalent combination of education and experience
Required Experience
3-5 years' experience in a call center environment
1-2 years supervisory experience
Preferred Education
Bachelor's Degree or equivalent combination of education and experience
Preferred Experience
5-7 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Auto-ApplySupervisor - Payroll Services - Remote
Remote senior service specialist job
Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you will be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful. If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better.
Primary Requirements
* 6+ years of Payroll and Payroll Management with success in leading and mentoring a team
* Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work
* Provides Systems and Skills training to Client Payroll Specialists
* Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company
* Serves as the first point of escalation for internal employees as well as clients
* Supports Management with resourcing, utilization, invoicing, and profitability targets
* Full cycle, multi-state payroll experience
* Year-end and tax reconciliation expertise
* A deep understanding of payroll and compliance, as well as payroll tax laws
* Outstanding verbal and written communication skills, and an ability to engage clients effectively
* Successful management of multiple projects
* Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems
* Comfortable with remote work
* Canadian payroll experience preferred
* Ideal candidates will have FPC or CPP, but we will consider if willing to certify
* A bachelor's degree or equivalent experience
About Wise
Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box.
Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs.
Compensation Range
For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000
Supervisor - Payroll Services
Remote senior service specialist job
Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you willâ¯be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful.â¯â¯If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better.
Primary Requirements
6+ years of Payroll and Payroll Management with success in leading and mentoring a team
Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work
Provides Systems and Skills training to Client Payroll Specialists
Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company
Serves as the first point of escalation for internal employees as well as clients
Supports Management with resourcing, utilization, invoicing, and profitability targets
Full cycle, multi-state payroll experience
Year-end and tax reconciliation expertise
A deep understanding of payroll and compliance, as well as payroll tax laws
Outstanding verbal and written communication skills, and an ability to engage clients effectively
Successful management of multiple projects
Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems
Comfortable with remote work
Canadian payroll experience preferred
Ideal candidates will have FPC or CPP, but we will consider if willing to certify
A bachelor's degree or equivalent experience
About Wise
Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box.
Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs.
Compensation Range
For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000
Member Services Supervisor (Remote)
Remote senior service specialist job
Are you an enthusiastic, passionate leader who is thoughtful, strategic and flexible enough to build a team just like you? If that's you, you'll be supervising all aspects of Member Services in a manner that results in client delight. The catch? You can't compromise company standards for quality. Ideally, you'll have a few years of experience managing a service/operations environment under your belt. Is that you? Check out the Gig below to find out more!
The Gig:
* Supervise a team of Member Advocates (phone agents) and Processors focusing on daily operations to include staffing, problem resolution, reporting and quality assurance
* Assist in the hiring, training and development of all new team members
* Handle and resolve escalated caller inquiries
* Assist with inbound and outbound calls during peak times to maintain services levels
* Assist with producing reports and providing statistical information to management as requested
* Conduct audits within the team to identify and implement workflow efficiencies
* Perform and oversee quality review feedback with team members
* Monitor workflow and department processes to improve call handling, system knowledge and communication skills, ensuring quality performance metrics are met
* Consult with management to improve effectiveness and efficiency of workflow and communicate trends and escalated issues as appropriate
* Ensure that all regulatory requirements are met and comply with internal policies and procedures
What you need to possess to make the cut:
* 3+ years supervisory experience within Employee Benefits Administration, or related industry (i.e. insurance providers, insurance brokers etc.), required
* Bachelor's degree or equivalent
* Proven customer service experience with excellent phone etiquette and communication skills
* Experience with COBRA Administration, Verification Services, Retiree Services, and Document Fulfillment is ideal
* Excellent problem solving skills to resolve client service and departmental issues.
* Demonstrated leadership skills with the ability to provide team with a clear sense of direction.
* Ability to motivate and coach staff in a team environment
* Strong interpersonal and organizational skills to handle multiple tasks
* Ability to use Windows and Internet web-browsing applications
* Benefit Administration experience / life and health license a plus
The pay range for this position is 46K to 65K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
This role is eligible to participate in the annual bonus incentive plan.
Auto-ApplyPayroll Services Supervisor
Remote senior service specialist job
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at *************************
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at *************************
Summary
The Payroll Services Supervisor will be responsible for supervising the team of payroll employees whose primary responsibilities include processing, settlement and fulfillment of payroll and customer facing interaction to solve and/or triage customer initiated inquiries via the OneSource ticketing system for fulfillment, payroll, managed payroll role, and final settlement activities for multiple companies in an outsourcing environment. The Payroll Supervisor must be a payroll expert and a client advocate with an ability to think “outside the box” to problem solve for the client. The Payroll Supervisor will have the ability to coach and train the team of payroll employees to ensure the highest level of compliance in a best of class payroll environment. The Payroll Supervisor reports to the Sr. Payroll Services Manager. This is a tremendous opportunity for a skilled payroll professional who is dedicated to providing a superior customer-facing experience.
Responsibilities
Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction.
Identifies issues that impact customer satisfaction. Identifies and solicits cross selling opportunities.
Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team
Function as a consultant and business partner to other groups across OSV
Train and mentor team members and identify development needs across the team, working with the manager to coordinate additional training as needed
Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
Serve as an acting backup to the Customer Team Manager, providing leadership, guidance and direction to team members in the absence of the manager
Supervise escalated issues and provide direction.
Collaborate with peers to establish best practices
Evaluate associates on performance and complete annual performance appraisals.
Work in collaboration with associate to establish Individual Development Plans.
Develop and administer corrective action and performance improvement plans.
Oversight of workforce supervision to include scheduling, and succession planning.
Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
Competencies
Excellent oral and written communication, including presentation skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to handle conflict and confront challenging issues in a fast work environment
Ability to meet or exceed Performance Competencies
Qualifications
Education/Certification Requirements
High School diploma
Required
At least 5 years of Payroll / Tax experience
At least 3 years of people leadership experience
PC literate, including Microsoft Office products
Preferred
Associate degree
FPC or CPP certification preferred
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
Auto-ApplyRegistration Services Supervisor - Patient Registration - FT - Evenings
Remote senior service specialist job
Full time
Shift:
Second Shift (Evenings - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions.
Education Qualifications
High School Diploma / GED Required
Bachelor's Degree Related degree field. Preferred
Experience Qualifications
2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required
Supervisory experience. Preferred
Skills and Abilities
Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency)
Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency)
Able to learn and understand basic medical terminology used in the service area. (Required proficiency)
Licenses and Certifications
SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required.
Completion of department assigned education from a nationally recognized patient access education program is required.
What you will do
Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff.
Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed.
Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed.
Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity.
Respond to needs of the department within required timeframe during on-call hours.
Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues.
Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity.
Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested.
Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations.
Accommodate and support the changes required to meet departmental and organizational goals and customer needs.
Participates in workgroups, teams and various meetings as assigned.
Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.
Travel Requirements
10% Travel to other locations.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Capability
On-Site; No Remote
Scope
Has Supervisory Responsibility
Has Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Crouching: Rarely less than 1 hour
Driving (Automatic): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours up to 30 lbs
Pulling: Occasionally 1-3 Hours up to 30 lbs
Pushing: Occasionally 1-3 Hours up to 30 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Frequently 3-5 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Frequently 3-5 Hours
Working Conditions
Combative Patients: Rarely less than 1 hour
Infectious Diseases: Rarely less than 1 hour
Noise/Sounds: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Auto-ApplyFamily Services Supervisor
Remote senior service specialist job
About Ascend
At Ascend, we recognize the struggles that accounting & finance professionals face in traditional firms-from rigid hierarchies and overwhelming workloads to the elusive work-life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and robust resources.
We partner with regional, entrepreneurial firms and provide them with the resources and support necessary to thrive in today's dynamic market. This includes access to growth capital, robust talent acquisition, top-tier technology, transformative leadership, shared back-office services, & more. Founded in January 2023, Ascend attained revenues to sufficiently qualify as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.
About MHP
Big firm expertise with small firm customer service.
With over 75 employees, MHP is the largest regional CPA firm in Wyoming. However, since our start in the early 1930s, MHP has been dedicated to personalized customer service to both our employees and clients. MHP is deeply rooted in the Cheyenne community, both figuratively and literally-not only have we been around for over 90 years, but our office is also located in the heart of downtown Cheyenne within walking distance of good food, coffee, and breweries.
Tradition meets modernization
. While the wild west may come to mind when you think of Wyoming, and that is a part of our history we hold dear, don't think we've been left in the proverbial dust. Our city is home to topnotch restaurants, breweries, shopping, art galleries, and theater. Where you might see History and Today collide best may be Cheyenne Frontier Days, the largest and oldest rodeo in the world. Hundreds of thousands of people from all over come to Cheyenne to see the concerts, special events, and rodeo each year. If the outdoors are more your scene, Wyoming is not lacking there either. We have some of the best camping, skiing, fishing, hunting, climbing, and biking in the country.
You're more than a number
. As part of our MHP team, you'll have the unique opportunity to make your mark on the company and advance your career in the area you desire. Managers and Partners have an “open door policy”, which is practically unheard of in larger firms. We encourage employees to get involved in our community as well as with each other-we host several team building and employee events every year, including holiday parties, BBQs, cornhole tournaments, Friday Nights on the Plaza (a Cheyenne summer concert series), and more!
Be a part of something bigger. At MHP, we strive to not only be experts in our field but also provide superior client service to our wide variety of clientele. We are a team-always willing to give a helping hand to our coworkers when we're able and will bend over backwards for our clients. We pride ourselves on servant leadership-we are leaders in our office and our community.
Who You Are
You have a Bachelor's degree in Accounting, Finance, or a similar field.
You are professional, personable and a team player.
You are highly organized and detail oriented.
You are able to manage tight deadlines during busy seasons with a calm, solutions-oriented approach.
You take pride in your work and deliver high-quality service.
You consider “Client First” the heart of client service.
You are eager to learn, grow and adapt in a dynamic environment.
You are comfortable working independently and collaboratively.
You thrive being challenged and have experience with fiduciary accounting and/or trust taxation.
You enjoy working in a business casual work environment and the opportunity to have a flexible work arrangement.
The Role
This is a unique and exciting role. The Family Services Manager/Supervisor will play a critical role in serving our high-net-worth clients and trust entities. This position focuses heavily on the preparation and review of statutory and tax-basis financial statements, as well as tax return preparation and review. You'll be leading a growing team and working in a specialized, fast-paced environment that values precision, efficiency, and client service.
You'll be entrusted with direct client interaction, supervision of a remote team, and ownership of critical deliverables. Establishing trust within the team and fostering positive relationships is a prerequisite. Success in this role requires technical proficiency, sound judgment, attention to detail, and strong leadership.
The Duties:
Lead and mentor a growing team of Family Services Associates and Seniors.
Collaborate with partners and managers on client engagements, timelines, and deliverables.
Prepare and review trust financial statements on an income tax basis, modified accrual basis, and/or statutory basis.
Oversee the preparation and review of tax returns with a high level of accuracy and due diligence.
Prepare documentation to support tax return calculations.
Review work for technical accuracy and resolve complex accounting and tax issues.
Run quarterly, monthly, and annual reports.
Conduct cash management as needed.
Lead or participate in special client projects as needed.
Communicate appropriately with clients while working on their engagement.
Stay current with relevant tax codes and accounting standards.
Use and maintain systems such as Sage Intacct and Bill.com.
Apply your knowledge to real-life situations-thinking outside of the box is encouraged.
Share your ideas and opinions with your team.
Attend professional development and training sessions regularly and apply new skills to your work.
The Perks
Our compensation package includes a competitive base salary (commensurate with experience), retirement plan, health/dental/vision insurance, short-term and long-term disability options, EAP benefits, self-managed PTO, experience-based recognition, continuing education and more. We strongly believe in expanding our certifications and technical skills and have incentives for achieving designations/certificates that bring value to the firm.
For questions or inquiries about the role, please reach out to Alex Harvick, Senior Recruiter at ***************************.
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Auto-ApplyCustodial Services Supervisor - FBH1
Remote senior service specialist job
DEPARTMENT: Janitorial Services SUPERVISOR: Director, Contracts Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.
GENERAL
To ensure general cleanliness of assigned sites, to complete all inspection forms in a timely manner, and assist site manager with day-to-day operations.
QUALIFICATIONS
* High school diploma or G.E.D required.
* Two years of experience as successful documented work history, performing custodial services required.
* Demonstrated experience in the performance of custodial procedures, inventory control, quality control, knowledge and use of janitorial chemicals and equipment.
* Ability to work with handicapped population. Experience in working with multiple crews of custodial workers preferred.
* Interpersonal skills sufficient to communicate with participants, staff and public. Composition skills sufficient to prepare required reports.
* Driving record must meet safe driving standards as established by Agency insurance carrier. Valid Michigan driver's license.
* Work involves ability to work evening and flexible hours.
* Work involves the ability to pass government security clearance.
* Work involves the ability to push and lift equipment, office furniture and accessories weighing up to 50 pounds.
DUTIES AND RESPONSIBILITIES
* Supervise Janitor 1 workers and Day Porter in performance of custodial services as outlined in Performance Work Statement.
* Instruct Janitor 1 and Day Porter in proper custodial procedures by demonstration and modeling.
* Prepare and maintain accurate records as required (administrative, direct labor, and quality control).
* Assign custodial tasks and schedules to all direct labor personnel to accomplish all required contract work.
* Responsible for maintaining quality of custodial services performed.
* Maintain orderly, clean and safe work areas.
* Oversee set-up of janitorial carts and equipment to facilitate timely custodial schedule.
* Maintain inventory as required.
* Provide feedback of daily custodial services to Site Manager or designee.
* Meet with Navigators to discuss personnel progress and performance.
* Use modeling and positive reinforcement for appropriate behaviors in interactions with personnel.
* Drive Agency van or vehicles as required.
* Carry out other related duties and/or special assignments as assigned by the Contracting Officer or his representative.
WORKING CONDITIONS
Environmental conditions:
* Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
* Ability to work in a confined area.
* Ability to sit at a computer terminal for an extended period.
Physical requirements:
* While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment.
* Specific vision abilities required by this job include close vision requirements due to computer work.
* Light to moderate lifting in required.
Accommodation(s):
As appropriate and fiscally reasonable.
NON-EXEMPT
This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act
The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.
This job description is not an employment contract, implied or otherwise and any employment relationship remains "at-will."
Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
Service Supervisor - Multifamily
Remote senior service specialist job
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Service Supervisor - Multifamily with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, teamwork mindset
Manage the completion of all work orders generated from resident requests
Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
Implement and oversee inventory control
Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance
Prepare and manage the maintenance and capital expense budget for the property
Participate in regional and firm-wide initiatives and assignments
Participate in staff's evaluation process as needed and determined by Supervisor
Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations
Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets
Provide staff with correct equipment, tools, and training as appropriate to the property
Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
Adjust and operate the fire alarm and life safety systems
Monitor and manage building energy use and maintain energy management programs
Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues
Ability to troubleshoot standard operations and repair problems with limited supervision
Successful completion of all required training programs within required timeframes
Able to analyze mathematical data related to financial and operational decisions
Qualifications
Minimum Requirements include:
High school diploma or equivalent from an accredited institution preferred
Two or more years of property maintenance management or leadership experience in a related industry
Have or obtain required city and/or government licenses or permits, i.e.:
The EPA certification for refrigerant recycling
Pool & Spa Operator
* If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit
Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
Proven ability to train and direct others
Excellent written, verbal and customer service skills
Work indoors approximately 80% of the time and outdoors approximately 20% of the time
Use olfactory, auditory, and visual senses
Lift 25 lbs. or more
Climb up and down stairs and ladders
Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
Ability to work an on-call schedule and overtime as business needs deem appropriate
Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
Compensation: $31/hr - $33/hr
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplySupervisor, Clinical Services - Remote O/N
Remote senior service specialist job
Job Description
This remote role is open to applicants living in Oklahoma.
The Job/What You'll Do:
The Supervisor, Clinical Services, effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with skill development and delivery of crisis intervention services that incorporate brief interventions and crisis risk assessments with trauma-informed practices.
Overnight Schedule: Wednesday - Saturday 2100-0700
Responsibilities:
Conduct clinical oversight and administrative supervision as delegated by the Director of Clinical Services in our 24/7/365 Contact Center.
Use appropriate methods and a flexible interpersonal style to help coach others: provide timely guidance and feedback services.
Assist in the development, review, and update of crisis services and clinical policies: responsible for crisis services and clinical procedures.
Monitor and evaluate clinical and crisis key performance indicators.
Complete quality and compliance audits; ensure aggregate and individual feedback loops for performance improvement.
Provide coaching and oversight to team leads for effective management of call center operations.
Training of all new team leads, crisis agents, and peer support specialists.
Responsible for the implementation of trauma-informed care practices into clinical oversight, supervision, and policies.
Effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery and components, training, evaluation, and outcomes, clinical initiatives, new projects, and building a successful team.
Rotating clinical on-call responsibilities
Real-time staff support through clinical staffing, call monitoring, and answering of incoming crisis calls when needed.
Other tasks as assigned.
Knowledge, Skills, Abilities:
Critical thinking skills and effective decision-making within the context of the organization's culture.
Flexible interpersonal style to help coach others; Provides timely guidance and feedback.
Results in task accomplishment.
Clear/concise/logical verbal and written business communication for the execution of vision and strategic initiatives.
Plans effectively; establishes courses of action for self and others to ensure work is completed efficiently.
Maintains effectiveness when experiencing major changes in work tasks or environment.
Adjusts effectively to new processes.
Builds and maintains collaborative relationships that facilitate the accomplishment of goals.
Technical, industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice.
Education & Experience:
Master's Degree in behavioral health or related field. Current LMHP with at least two years post-license experience, preferably in crisis intervention
Current Oklahoma Licensed Mental Health Professional
2-5 years of related behavioral health industry experience
2+ years of crisis intervention experience preferred
1+ year of supervisory experience preferred
This remote role is open to applicants living in Oklahoma.
Overnight Schedule: Wednesday - Saturday 2100-0700
Working Conditions:
While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. *****************************
Who We Are & What We Offer:
Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.
Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.
Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member
Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.
We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.
Police Services Support Supervisor II - Police, Records Section
Senior service specialist job in Columbia, MD
Howard County: Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community. Howard County Government: Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 85 Achievement Awards from the National Association of Counties (NACo) - the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.
What are we looking for?
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What you'll like most about working at Howard County Government:
* We are committed to workplace excellence in every area of County government.
* We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
* We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
* As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.
POSITION SUMMARY:
This position includes supervision of staff within the Records Section, including employees completing tasks assigned to the Warrant Control Unit, NCIC/METERS Validations Unit, Uniform Crime Report Unit, Public Information Act (PIA), and records management group. Participating in and supervising staff engaged in processing and maintaining departmental records in compliance with Departmental policy, and applicable laws. Responsible for employee's work product quality control review, employee training, evaluations, scheduling, and disciplinary actions. Must obtain and maintain NCIC CN1 Certification, MPTC Basic Instructor Certification, provide NCIC certification training, and perform quality control checks on NCIC entries.
STARTING SALARY HIRING RANGE:
$29.71 - $31.59
$61,799 - $65,703
CLASS DESCRIPTION:
Performs supervisory level and advanced police services support work under general supervision from an administrative or technical superior. Work includes responsibility for a police records shift and for all personnel, equipment and criminal records, incident and accident reports, and reproduction services for the department.Include the following. Other related duties may be assigned.
Works and cooperates with coworkers and supervisors at all levels.
Learns and performs all essential job functions accurately.
Directly supervises employees in the Police Records Section. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Supervisory responsibilities include interviewing and training employees; managing leave and overtime; planning, assigning, and directing work; evaluating and appraising performance; administering rewards and discipling employees; addressing complaints and resolving problems.
Oversee the operations and maintenance of record management functions including record storage, retrieval, retention, and release in compliance with applicable regulations and laws.
Maintains security protocol and ensures confidentiality in all records management practices.
Coordinates and manages State and Federal audit processes.
Review, plan, and assign such tasks as Public Information Act (PIA) requests, NCIC validations and system entries, criminal warrant processing and research, record management controls, Uniform Crime Report classification, statistical reporting, criminal records maintenance and release, data entry, electronic records archiving, and other records related functions.
Conducts quality control audits through hands-on review and programmatic analysis to ensure accuracy and timeliness of work.
Evaluates office procedures and recommends changes; implements approved policy and procedure changes.
Maintain electronic records management programs, complete programmatic analysis and prepare reports.
Responds to inquiries and explains procedures, policies, regulations, and applicable laws.
Maintains positive, professional communication with internal customers, coworkers, supervisors, members of the public, and external criminal justice agencies. Associate's degree and three (3) years related experience or equivalent combination of education and experience.
PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of computerized records management systems and applicable legal requirements.
Skill in organizing and maintaining control over a secure and confidential records environment.
Familiarity with planning, assigning, and reviewing the work of subordinate employees.
Prior management or supervisory experience.
Experience in evaluating employee performance, preparing evaluations, and providing coaching and effective feedback to employees.
Ability to research and evaluate information and prepare related reports.
Ability to create, maintain, and track data utilizing office computer programs.
NCIC CN1 Certification, MPTC Basic Instructor Certification, and NCIC Instructor Certification.
Knowledge of Uniform Crime Reporting (UCR) requirements and criminal warrant processing.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, depth perception, and ability to adjust focus. The office environment is usually quiet.
LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and follow applicable State and Federal laws.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.Possession of a valid driver's license.
Account Services Supervisor (Remote)
Remote senior service specialist job
Builds and maintains effective long term relationships with internal and external partners. Ensuring high levels of satisfaction and increase revenues through profitable new case pricing and drive renewal add issue sales. Supports reporting evaluation and additional development. Assess knowledge base and supports training/mentoring of the team. Collects and analyzes internal and external feedback to guide continuous improvement of deliverables. Strong customer advocate.
Description
Logistics:
This is a full-time position working (40-hours/week) Monday-Friday 8:00am - 5:00pm working remotely.
What You Wiil Do:
Responsible for establishing/maintaining strong service relationships with clients and agents. Researches/compiles presentations and sales materials as needed. Coordinates client and agent input into renewal process. Obtains client signoff on administrative service agreements. Respond to customer issues in a way to provide issue resolution and attention
Responsible for helping establish reporting packages. Gathers and analyzes data from client and/or agent to compile, approve and deliver marketing packages. Manages related communications relating to existing account renewals. Provides ongoing account management.
Creates demand for ancillary products and services by raising their profile with customers. Enhances business relationships by being attentive to market place needs and changes.
Directs/manages office service and administrative staff. Encourages personnel to be proficient in job assignments. Manages and assists in large enrollments or informational meetings.
To Qualify for This Position, You Will Need
Required Education: Bachelor's in a job related field
Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
Required Work Experience: 5 years- account management in insurance industry. Experience to include 1 year of team lead or leadership experience or equivalent in grade E4 or above (may be concurrent with the 5 years)
Required Skills and Abilities: Good judgment skills. Effective customer service skills. Demonstrated verbal and written communication skills. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to direct, motivate, and assess performance of others. Analytical and critical thinking skills.
Required Software and Tools: Microsoft Office
What We Prefer You to Have:
Background in group underwriting associated with Life, Disability, Dental, Vision, Worksite, Absence Management.
Profit planning. Process flow evaluation and advancement. Prior experience with formalized training initiatives.
Experienced in renewal delivery and driving new products.
What We can Do for You:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
Auto-ApplyNutrition Services Supervisor
Senior service specialist job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
Supervises employees engaged in serving food and in maintaining cleanliness of food service areas.
Education:
High school diploma or equivalent is preferred.
Experience:
One year of supervisory experience preferred.
One year of experience in food services is preferred.
Basic mathematics and writing skills are required.
Certification/Licensure:
None.