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Leasing & Service Products Sr. Specialist

Audi
Herndon, VA
The Leasing & Service Products Sr. Specialist position will be based in Herndon, VA with a role classification of Hybrid Remote.

As the financial services arm of Audi, Volkswagen and Ducati, VW Credit, Inc. (VCI) focuses on providing financing, payment, insurance and mobility products and digitally engaging customers post-purchase.

The Leasing & Service Products Sr. Specialist will manage our core leasing products including the evaluation of new business and product concepts in the leasing space (economics, operations, compliance, etc.). Familiarity with customer-centric design thinking principles and a comfort with business model analysis is important.

We are looking for an experienced, energetic, and entrepreneurial business specialist who has been a part of evaluating, building, launching, managing and scaling existing and new products in startups or in large companies. In this role you’ll need to think (and operate) strategically, but also lead by example in tactical execution. To fit in, you must be excited about delivering amazingly simple experiences that will redefine people’s relationship with cars!

This role will have high visibility to the senior management teams of VCI, Audi, Volkswagen, and Ducati so it will be critical for this specialist to have exceptional communication and influence skills.
Role Responsibilities will include: Participating in user interviews, focus groups, surveys, and design thinking to understand consumer preferences and develop new product concepts Building/evaluating business cases for existing and new product concepts Leading the planning, execution, reporting, and other tactical components of VCI’s leasing products, pilots and new product launches Work collaboratively with key stakeholders to identify, map, and align business needs (e.g., operations, marketing, finance, people, and logistics) Perform industry research via news, related events, publications, and announcements to track competitors, trends, and new developments in Mobility and Fintech Manage partnerships by drafting agreements, leading day-to-day interactions, and tracking SLAs in close partnership with legal counsel as needed Report and present regularly on KPI progress, success stories, and opportunities for improvement Contribute to the overall new product development strategy and roadmap for VCI Breakdown of Role Responsibilities: Product Management (70%) – This role will manage our core products and launch pilot products in the leasing space. Key responsibilities include evaluating VCI’s core leasing products, lifecycle management and delivering new functionalities for existing products. This role will also explore new products in the leasing space including creating the strategy, execution plan, and metrics for success. Strategy (15%) – This role is responsible for supporting the Product Manager Enterprise Products in the definition, execution, and adaptation of VW Credit’s leasing strategy. Ideation and Problem Solving (15%) – This role will apply creative thinking and sensitivity to considerations like timing, expense, and company risk when prioritizing development needs and resolving roadblocks.


Qualifications

Experience: 7-10 years of experience managing products 7+ years of experience taking new product concepts to market 7+ years of experience analyzing data and building financial models 7+ years of experience leading cross-functional teams Education: Required – Bachelor’s degree in Business, Marketing, Economics, Computer Science, Engineering or related area Desired – Master’s degree in Business, Marketing, Economics, Computer Science, Engineering or related area General Skills: Experience in product management, business development, analysis, new product development, and project management Excellent organizational skills, with the ability to prioritize opportunities in highly ambiguous contexts A bias to action and a proven track record of delivering both minimum viable products and scaled solutions within a matrixed organization to market at rapid speed Ability to partner with designers, developers, business analysts, and other business SMEs to deliver great products Strong analytical mindset and ability to use data and logic to build robust economic analyses of new business concepts Exceptional written and verbal communication skills, tailoring the delivery and message to the audience Intellectual curiosity for the underpinnings of new product concepts (e.g., tech stack, operations, financials, etc.) Passion for identifying and solving real consumer and business problems Specialized Skills: Required – Expertise in combining consumer insights and data to develop new business concepts Ability to build robust financial models to estimate the value of new business and product concepts Success in developing strong working relationships across many layers of an organization, outside agencies and suppliers Familiarity and experience using tools such as Jira and Confluence for product user stories and agile development Ability to rapidly research and evaluate new technologies Knowledge and practice of core principals of Agile methodology and Agile development practices including Scrum, Kanban, Lean software development, etc. Experience creating product user stories for agile development Desired – Fintech experience Automotive experience Work Flexibility: Role Classification – Hybrid Remote Travel up to 20% of the time (domestic) We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #LI-TB2

Primary Location: United States-Virginia-Herndon
25d ago

Senior AWS Cloud Performance Specialist for Cloud Services-US Citizen-Public Trust

General Dynamics Information Technology
Chantilly, VA
**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** None

**Job Family:** Software Engineering

**Sr. Performance Specialist**

GDIT is looking for an experienced **AWS Cloud Performance Specialist** to join our Cloud Engineering and Migration team to support current cloud requirements, cloud migration and deployment of new requirements to the AWS Cloud environment for our federal customers. As a Senior AWS Cloud Performance Specialist, you will work with a team Subject Matter Experts to engineer/develop, migrate and implement secure cloud solutions using AWS. In this role, the candidate should have a strong experience using AWS well-architected framework, AWS services and technologies, infrastructure, application, server, compliance, and hands-on automation experience.

**Responsibilites:**

+ Participate on agile DevOps and agile SecOps cross-functional teams using AWS Cloud technologies and tools to achieve a high level of performance and quality in delivering projects that provide exceptional business value to the customer.

+ Architect solutions using Continuous Integration/Continuous Delivery (CI/CD) methodology to enable automation in building, testing, and deployment of applications.

+ Establish and maintain a cooperative working relationship with a diverse group of staff members, stakeholders, and customers.

+ Provide Operations maintenance and performance monitoring

+ Monitor storage and data, and provide optimization insights

+ Maintain an understanding of advancing cloud capabilities, IT and business needs, while identifying and proposing cost and functional efficiency options for the customer's collaborative decisions and actions.

+ Create and maintain a roadmap of customer enhancements according to the customer's decisions and directions. Track achievement in collaboration with the Cloud Leader.

+ Track and adjust the customer's use of AWS Cloud resource limits and quotas.

**\#GDITPriority**

**Key Requirements:**

+ U. S. Citizen and/or Green Card holder

+ Ability to secure a Public Trust clearance

+ Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline

+ Certified Solutions Architect Associate certification from one of the major Cloud providers (AWS, Azure, Google)

+ 3+ years' AWS experience in a solutions delivery role.

+ 3+ years' experience with solutions delivery using well-architected cloud frameworks, services, and technologies

+ Strong organizational and interpersonal skills, and demonstrated experience working with senior level stakeholders and development teams

+ Strong communication skills, both orally and in writing to convey cloud technologies and solutions to all levels of customer personnel

+ Demonstrated ability to adapt to new technologies and learn quickly

**Desired:**

+ 3+ years' experience working within a DevSecOps/DevOps environment, utilizing AWS services, solutions, and provisioning/automating AWS infrastructure, services and tools.

+ Familiarity with Security operations and compliance.

This position requires being fully vaccinated against COVID-19 by December 8, 2021 or the start date, if after December 8.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
11d ago

Treasury and EFT Services Sr Specialist

Sandy Spring Bank
Bethesda, MD
About Us

Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you!

Sandy Spring Bank is a growing financial services company focused on creating real experiences for our employees, clients, shareholders and communities. We are proud to have been recognized by The Washington Post and the Baltimore Sun as a Top Workplace, by Forbes magazine as the #1 Bank in Maryland, as well as by American Banker as a Best Bank to Work For. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.

To help us attract the highest quality individuals, we offer a comprehensive benefits package to those who qualify. We offer competitive market salaries, paid time off, multiple retirement savings options, full health care options, life insurance, health care and dependent care flexible spending accounts, career development opportunities, tuition assistance and volunteer opportunities. We are proud to offer those, and so much more, making Sandy Spring Bank a remarkable place to work and build a career.

About the Job:

Sandy Spring Bank is currently recruiting for a Treasury and EFT Sr Specialist in the Treasury and EFT Services department. If you are the chosen candidate, you will be responsible for regularly providing accurate and reliable technical support to the Treasury and EFT Services department by thoroughly testing changes to systems. This position develops and maintains monthly and ad hoc management reports on treasury and EFT products and services, including both risk assessment and periodic systemic reviews. You will also participate in projects to enhance the Treasury and EFT Services department efficiencies, and/or products and services. Follow established policies and procedures to ensure compliance with Regulation E, NACHA Operating Rules, Uniform Commercial Code (UCC) Article 4A, UST Green Book and MasterCard Operating Rules. Provide professionally clear and concise information when conversing with clients. Consistently provide remarkable client experience for both internal and external clients, by following Sandy Spring Bank's Principles. Proficiently execute projects when assigned. Provide support for all functions within the Treasury and EFT group and seek out opportunities to learn new functions. Conduct system testing nights and weekends during upgrades.

Areas of Focus:

* Provides reliable technical support and effective training to the department pertaining to treasury management and EFT products and services. Participates in system upgrades and testing as required. Develops and maintains accurate monthly and ad hoc managerial reports, including ACH, wire, card and other reports as requested.

* Ensures accurate setup of treasury management and EFT products and services by processing and verifying monetary and non-monetary transactions on the Deposit, Account Analysis, Card System, eBiz, ACH Modules, IFM and Escrow Management systems. Informs management of the current work status of the area, assisting with backlogs and the reassignment of work to ensure area standards are met and in compliance with policies, procedures and regulations. Assists with the training of new and existing employees.

* Timely and accurately process daily EFT, ACH and Wire functions including Mastercard debit and ATM card affidavits, ACH Non-post, incoming and outgoing wire transfers and all other functions in the EFT area. Independently escalates any non-routine problems to all vendors (i.e. FIS and Wausau), opens and follow up on service tickets as necessary.

* Answers inquiries and requests from internal units pertaining to treasury management products and services. Accurately and efficiently maneuvers through BST, CST, Card Systems, eWire and Optima to research and resolve discrepancies and errors, keeping management and account officers apprised of customer impact issues. Escalates problems to Manager as necessary. Initiates follow up calls as appropriate.
* Recommends changes to policies and procedures for better efficiencies within the department.

* Performs other duties as required.

Required Skills:

* Position requires a two year college degree or five years experience in banking operations with knowledge in the following areas; Treasury Management products and services, Regulation E, NACHA Operating Rules, Uniform Commercial Code (UCC) Article 4A, UST Green Book and MC Operating Rules. AAP Certification is preferred or must be obtained within 24 months.
* Position requires strong technical and analytical skills to trouble shoot system problems, understands system configuration and perform data extracts to develop reports. Ability to utilize PC systems including word processing, spreadsheet, and database applications is required.
* Position requires strong verbal and written communication skills to communicate with management, co-workers and clients. Must be able to write clear and precise procedures for daily and monthly work.
* Effective interpersonal skills are necessary for working within a team environment, especially when training new and existing team members. Must be able to explain problems clearly and interact in a professional/positive manner.
* Candidate must possess the ability to organize and maintain files and records and to work accurately with attention to details and deadlines as well as the ability to work independently.

Sandy Spring Bank requires COVID-19 vaccination(s) as a condition of employment for all employees. Submission of Covid-19 Vaccination Card is required if hired. Accommodations may be available for those who are unable to be vaccinated for medical or religious reasons.

Sandy Spring Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We maintain a drug-free workplace environment and perform pre-employment substance abuse testing.

If you require a reasonable accommodation to apply for a position, please call our job line at 1-800-399-5919 and select option 5. Requests are considered on a case-by-case basis.
19d ago

Senior AWS Managed Services Specialist Solution Architect

Amazon Web Services
Arlington, VA
AWS is seeking Specialist Solutions Architects for the AWS Managed Services team. You will be working with customers from initial interest, requirements gathering, solutioning with AWS and AWS Managed Services technologies, and ensuring customers successfully onboard and realize meaningful, scaled, production outcomes operating with AWS Managed Services.

To do this, you'll work closely with AWS service teams, other solutions architecture specialists, AWS partner teams, and AWS customer account teams to ensure customer success. You will work hand-in-hand with senior executives, though to customer engineers on opportunities to improve customers' IT services.

You must possess customer facing skills that enable you to represent AWS well within a customer's environment and drive discussions with senior personnel regarding solution fit, program delivery, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available in the AWS cloud.
Responsibilities:

· Advocate for customer outcomes throughout the sales and onboarding processes

· Lead pre-sales technical conversations supporting customer and partner diligence processes

· Ensure sales, SA, delivery, and engineering teams are trained and enabled

· Ensure customer onboarding project success working closely with delivery teams

· Package learnings into repeatable technical frameworks and deliverables

· Capture and share best-practice knowledge amongst the AWS solutions architect community

· Author or otherwise contribute to AWS customer-facing publications such as white papers

BASIC QUALIFICATIONS

· Bachelor's degree

· 10+ years customer facing technical consulting, sales, or delivery

· Experience leading technical project execution

· Knowledge of networking and access protocols such as HTTP, DNS, TCP/IP, LDAP and Microsoft Active Directory

· Knowledge of IT Operations Process Design

· Application architecture design

PREFERRED QUALIFICATIONS

· Bachelor's degree in a technical field

· Experience developing of a full infrastructure stacks from the OS up through custom applications

· Experience leading team though a full software development lifecycle (SDLC)

· Knowledge of common operations and security frameworks

· Ability to manage multiple tasks and projects in a fast-moving environment

· Presentation skills; high degree of comfort with both large and small audiences

· Experience delivering technical training

· Strong written communication skills

· Experience with AWS service offerings

· High level of comfort communicating effectively across internal and external organizations

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
17d ago

Senior - Business Tax Services - Private Wealth

Deloitte
McLean, VA
Are you a leader and strategic thinker with extensive first-hand knowledge across multiple areas of taxation? Do you excel at delivering compliance and consulting services to individual clients and their trusts, estates, investment vehicles, charitable pursuits, and closely-held business concerns, while providing solutions to complex tax issues? Do you not only know what AGI & DNI are but actually get excited about them? If you answered "Yes!" to these questions, we need to talk about a career with Deloitte's growing Private Wealth practice!

What you'll do As a Tax Senior in our Private Wealth Tax practice, you will perform high-level reviews of tax research of individual, fiduciary, partnership, closely-held corporations, estate, and gift work papers and tax returns, as well prepare for and assist in client meetings on compliance and consulting projects related to tax planning opportunities and the tax implications of transactions to the client.

The TeamAt Deloitte Tax LLP, our Private Wealth team focuses on the specialized needs of the ultra-affluent, including families with multigenerational wealth, entrepreneurs, and closely-held business owners. We provide comprehensive, independent, and objective wealth planning advice, and help clients make more informed, strategic decisions relevant to their personal financial comfort, business and investment needs, family legacy, and charitable giving during their lifetime and through estate planning. Learn more about Deloitte Private Wealth Tax Services.
Qualifications

Required

+ Bachelor's degree in accounting, business, finance or other business-related field

+ 3+ years of public accounting experience (at least 3 years in investment management) or equivalent in law firms or industry

+ Experience reviewing partnership and/or trust documents

+ Travel up to 10% (While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

+ Limited immigration sponsorship may be available

Preferred

+ Advanced degree such as MST, MAcc, JD, or LLM

+ CPA certification if qualified to sit for the CPA; if not qualified, licensed attorney, enrolled agent, or other appropriate certification (or in the process of obtaining)

+ Previous Big 4, CPA firm experience or law firm experience

+ Knowledge of fund accounting and general ledger accounting

+ Strong communication, interpersonal, and organizational skills

+ Excellent research and writing skills

BTSTAX

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
60d+ ago

Senior Remote Service Specialist - Smart Buildings / Automation - Major US City

Siemens
Remote or Irving, TX
**Who We Are | Our Culture:**

Siemens Smart Infrastructure connects energy systems and buildings to adapt and evolve the way we live and work through high-profile construction and infrastructure projects such as airports, pharmaceutical plants, data centers, stadiums, universities, military bases, and hospitals.

We live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.

**What you will do for Siemens:**

Performing remote analysis and troubleshooting on systems and devices related to Building Automation, and providing

initial solutions to issues on installations. Connecting-up installations to the Remote Digital Service Center and interfacing

with Service Engineers, Specialists and customers. Generating reports on installation performance to pro-actively inform

customers on plant state of health.

Smart Infrastructure (https://www.youtube.com/watch?v=6L15CKb8hW4)

**Responsibilities:**

+ Troubleshoots any network, software, programming and/or system malfunctions remotely or by telephone with primary emphasis and knowledge of Siemens Building Automation Systems and integrated products

+ Event / alarm (fault) monitoring and energy service dispatching. Operating BACS (Building Automation Control Systems)

+ Energy monitoring and investigate issues

+ Initial set up tasks and lifecycle maintenance and corrective action tasks for Data Driven Services

+ Understand benchmarks and KPIs

+ Implement BACS "initial" optimization measures (BPO)

+ Maintain activities, records and documentation

+ Administer cRSP and CWP connections and Navigator proxy installation and setup

+ Run diagnostic tools, performance tools and customer reports

+ Proven Outcomes reporting

+ Administer online data base backup tools and reports

+ Works with customer IT administrators to explain and install Siemens tools used to pull data from customer networks or

+ tools used to access Siemens BACS systems to perform corrective or PM maintenance

+ Complaint handling

+ Digital Service Specialist and Field Specialist Support

**Requirements:**

+ This position requires employees to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption

+ High school degree, state-recognized GED, or state-recognized high school proficiency exam

+ 5+ years of technical experience in related field required

+ Prior Building Automation Controls / Building Technologies experience

+ HVAC training and knowledge

+ Ability to work independently

+ Ability to teach and coach team members

+ Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization

**Preferred Qualifications:**

+ Associates degree or 1-2 years of vocational technical training preferred

+ Specialized skill training/certification may be required

**Benefits:**

+ Competitive salary based on qualifications

+ Health, dental, and vision plans with options

+ Matching 401(k)

+ Competitive paid time off plan, holidays, and floating holidays

+ Paid parental leave

+ Company cell phone and laptop

+ Extensive product training and professional career development

+ Education and tuition reimbursement programs available

+ Overtime, on-call pay, and company uniform and vehicle for eligible positions

\#LI-POST

**Organization:** Smart Infrastructure

**Company:** Siemens Industry, Inc.

**Experience Level:** Experienced Professional

**Job Type:** Full-time

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

**California Privacy Notice**

California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .
New
3d ago

Sr. Service Center Specialist

Assurant
Remote or Scottsdale, AZ
What is a Senior Service Center Specialist?

A Senior Service Center Specialist within customer service believes in engagement, patience and ability to drive results. Dynamic in their approach; supporting customers to deliver on our promise to protect what matters most to us, is a daily objective. Serving our customers at Assurant isn't defined by a procedure manual. A Service Center Specialist employs an adaptive and fluid work ethic. One that allows a proactive approach while adjusting to changes when necessary.

Why You Should Consider This Role

* You are authentic and love providing frontline support to clients and customers
* You value the autonomy to use common sense and good judgment to make decisions
* You are naturally comfortable exercising discretion when interpreting policies
* You treat others with dignity and respect and consider the benefits and risks to clients within the business when addressing issues
* You are comfortable dealing with conflict and providing specific feedback
* You go above and beyond in your role because you want to, not because you have to
* You are a change agent

What You Will Like

* The people - we care
* The diversity - every day is different
* The excitement - we focus on 'What Matters Most' to our customers
* The difference in the value Assurant places on strong leadership
* The opportunity to learn, grow and advance within our fortune 300 global company
* Competitive salary
* Opportunity to work remotely.

The Details

* This is a Customer Care Specialist role where you are responsible for providing front line, direct contact with clients and customers. This support is typically done through receiving and placing calls, however, mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication
* The customer care team uses computerized systems for tracking, information gathering, supplying documentation and/or troubleshooting the items raised by the client/customer
* This role requires a high level of engagement with people and developing strong relationships with our clients and other leaders across the organization
* The role requires you to take initiative while obtaining a basic understanding of underwriting requirements and /or researching to assist the client/customer with questions, payments processing and basic quotes.
* We are looking for a dynamic associate that can work various schedules within our hours of operations. Service Center hours are from 8 am until 8 pm Monday through Friday Eastern Time.

What You Should Know About Us

* Assurant, Inc. helps people protect what matters most to them
* We have been around for a while with our roots tracing back to 1892
* We are a Fortune 300 company employing approximately 15,000 people in 16 countries
* We provide specialty protection products and related services to safeguard against risks
* We provide a fun and engaging work environment committed to helping our community

The Ideal Candidate Will Have

* 2-3 years of related experience in the function or similar activity outside the company.
* High school diploma or GED equivalent
* Passion for people and a desire to be the best
* Strong interpersonal skills with the ability to inspire others
* Exceptional verbal and written communication skills
* Innovative thinker who anticipates and solves problems
* Ability to handle multiple priorities in a fast paced high volume team based environment
* Familiar with MS Outlook, Word and Excel
* Able to type 40+ words per minute

Preferred Knowledge, Skills, and Experience

* Minimum of one year of experience as a Customer Service Representative in a call center environment
* Demonstrated proficiency with basic computer skills including experience moving between multiple computer screens while entering data
* Knowledge of the insurance industry
* Property and Casualty license is a plus
* Bilingual a plus

Hours to include some overtime and weekends as required by business needs.

Hours and schedule could shift as dictated by business needs.
17d ago

Senior Specialist, Global Corporate Services Procurement - REMOTE

Organon & Co
Remote or Jersey City, NJ
Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated against COVID-19, or intend to be fully vaccinated against COVID-19, by November 24, 2021, or qualify for a medical or religious accommodation to this vaccination requirement. Hired candidates who are not fully vaccinated by November 24, 2021 with a vaccine authorized or approved by the Food and Drug Administration (FDA), and who have not been approved for a legally-required medical or religious accommodation, will no longer meet the requirements for employment, and therefore will be considered to have voluntarily resigned their employment, in accordance with applicable law.

Organon is a Women's Health Company that believes in a better and healthier every day for every woman! We are a passionate, global community of thousands dedicated to redefining the future of women's health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our people.

We're looking for real, passionate team players, curious innovators, forward thinkers, empowered by the idea of shaping their career, and ready to bring their fire to embrace change and the opportunities it brings for progress. At Organon, you'll get to enjoy the best of both worlds: the open, agile, collaborative culture of a start-up, and operating at the scale of a fortune 500 company with an international footprint that serves people in more than 140 markets.
It's going to be an exciting future-come be a part of it!

Organon's Global Procurement & Supplier Management (GPSM) organization partners with the business to develop and execute sourcing strategies, enabled by agile business processes and strong supplier performance management, to drive improved business outcomes. We are currently recruiting for a Senior Specialist - Global Corporate Services Procurement, reporting to the Associate Director, Global Corporate Services within GPSM. The position will have assigned global categories that he/she will lead, as well as support the Associate Director, Global Corporate Services with additional categories within the space. This position will partner closely with HR stakeholders and functional leads across the company to develop, execute, and manage global strategies to enable our business to build, develop, and retain strong talent. The role will do this through developing a deep understanding of the assigned categories and leveraging supplier capabilities to ensure best-in-class programs and operational excellence aligned with franchise strategies.

Primary Responsibilities:

* Develop and maintain a deep understanding of the business, supporting functions and the competitive marketplace for assigned global categories to enable business needs and priorities to be achieved.

* Lead the development of global strategy, program management, governance management, risk management, supplier management and stakeholder management for assigned global categories.

* Oversee and manage all procurement processes, policies and adherence to compliance and local regulations; provide audit support across all aspects of Organon operations and procurement activities.

* Cultivate and manage relationships with suppliers to ensure optimal service levels to the enterprise through consistent and impactful performance metrics; establish and monitor metrics to achieve high performance and ensure the adherence to agreed SLAs, KPIs and diversity metrics.

* Develop and maintain strong relationships with key leaders in Human Resources, Procurement, and other corporate functions.

* Identifies and tracks issues and areas of opportunities. Makes necessary adjustments to keep resolutions on track with a focus on risk mitigation. Builds support for proposed solutions by influencing others.

* Ability to stand alone and deliver results in a highly dynamic and at times ambiguous environment.

Education Minimum Requirements:

* Bachelor's degree from an accredited institution in a related field.

Required Experience and Skills:

* Minimum of 3 years of related experience.

* Experience managing external suppliers/partners.

Preferred Experience and Skills:

* Strategic Vision: Able to understand a global long-term vision based on a thorough understanding of industry trends and opportunities.

* Business Acumen: Ability to engage with business leaders around business strategy, goals, and business outcomes, and apply sound judgment and decision making.

* Influencing: Advanced ability to partner, collaborate and impact decisions at all levels within and outside the organization.

* Innovation: Demonstrated ability to think out of the box and find innovative solutions whilst working in an ambiguous, transformational business environment.

* Problem Solving: Strong problem-solving and continuous improvement focus with attention to detail, exceptional analytical skills and ability to prioritize.

* Communication: Excellent written and communication skills; ability to communicate at all levels in a simple and concise manner with attention to detail.

* Project management experience.

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

Residents of Colorado: to request this role's pay range: email: coloradopayact@organon.com

US and PR Residents Only

If you require reasonable accommodation(s) in completing an application, interviewing, or otherwise participating in the employee selection process, please email us at staffingaadar@organon.com.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement

OFCCP EEO Supplement

OFCCP Pay Transparency Rule

Organon is an equal opportunity employer, Minority/Female/Disability/Veteran - proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully

Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Remote Work, Telecommuting

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1

Requisition ID:R503247
Easy Apply
12d ago

Senior Specialist - KTO Mortgage Servicing

Manpowergroup
Remote or Amherst, NY
**This position is Mobile by Design: a combination of work from home and office.**

**Typical work hours are: Monday -Friday, 8:00 am to 5:00 pm**

Working within a team of 15-20 Mortgage Servicing associates, this position is responsible for loan boarding quality control, payment exception processing, statement review, ARM maintenance, Partial Release/Oil & Gas Release processing, Customer profile Maintenance, payoff processing, and internal and external servicing requests regarding Key's Residential Mortgage relationships. Adhere to Corporate Credit Policy, procedures, loan regulatory requirements, and Consumer/Privacy laws. Use fair and reasonable judgment when interpreting and disclosing client relationships. Works within and complies with established operational and compliance quality standards and service levels at a highly productive level.

ESSENTIAL JOB FUNCTIONS

+ Perform accurate and timely loan transactions including account research, loan processing, and loan maintenance

+ Perform careful and timely review of various reports to alleviate potential customer impact issues and to ensure system integrity. Take appropriate action to address issues

+ Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely

+ Actively seek opportunities to improve process efficiency, quality and the client experience. Communicate ideas appropriately to effect real change

+ Provides world class customer service to internal and external customers through total adherence to the Key Values and Key Difference concepts

+ Identify major and minor issues/problems and communicate to appropriate management

+ Assist other team members with daily workload to ensure timely completion and achievement of work team assignments

+ Actively pursue development of self to better support team and future advancement

+ Must adhere to pertinent laws, regulations, Key's Corporate Compliance Policy and external compliance requirements; including SOX Key Control

+ Seen as a subject matter expert across the line of business

+ Works well with others in a fully developed work team environment

+ Open minded and adaptable to new ideas in a changing environment

+ Demonstrates Leadership Skills

+ Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees

+ Individual at this level uses independence of thought to solve complex problems and is seen as an expert by others while contributing to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process

REQUIRED QUALIFICATIONS

+ High School Diploma or equivalent, some college

+ Strong accounting background

+ Minimum 1-3 years of Customer Service experience

+ Minimum 1-3 years of Banking Operations experience preferred

+ Ability to establish and maintain effective working relationships among team members and product and support partners

+ Problem solving/analytical skills

+ Sound decision making ability

+ Priority setting and time management skills

+ Strong organizational skills and communication skills - written and oral

+ Sound Computer Proficiency

+ Detail oriented

+ Ability to manage multiple tasks in a fast paced environment

+ Strong working knowledge of government regulations

PREFERRED QUALIFICATIONS

+ Proficiency in the following KeyCorp systems: Hogan, BlackKnight MSP, Empower

+ Working knowledge of loan accounting and loan systems and GL reconciliations

+ Mortgage Servicing Experience

EQUIPMENT USED/PHYSICAL REQUIREMENTS

+ Standard office equipment; MS Office products.

The position is physically located in Amherst, New York at the Ridge Lea site.

TRAINING REQUIRED

+ Compliance training as required. Other on the job training and certifications as required by job.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
New
3d ago

Senior Specialist, Legal Services, Contract Services

Mastercard
Remote or Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Specialist, Legal Services, Contract ServicesOverview
Senior Specialist, Contract Services serves on a team of contract negotiators within the broader GBSC Legal Services team. Reporting to the Vice President, Contract Services, this position will perform end to end contract services and be accountable for delivering positive customer experiences and efficient business results.

Role
• You will perform end to end contract preparation and execution processes for assigned portfolio of transactions, beginning with receipt of requests for contract generation through contract signature
• Receive contract requests and conduct triage to ensure adherence to established business policies, processes and procedures
• Review, draft and negotiate routine vendor and commercial contracts including confidentiality/non-disclosure agreements, software license agreements and related support service agreements, consulting services agreements, and other agreements routinely used in financial and information technology service sectors
• Ensure that all agreements are prepared, revised and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks
• Analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, policies and procedures
• Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives

All About You
• Bachelor's degree required. JD or other advanced education combined with relevant experience is a plus
• Excellent legal and business acumen, strong analytical and problem solving skills
• Demonstrated ability to manage workloads involving tasks of varying priority and complexity
• Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal and business contract terms
• Highly advanced negotiation skills
• Ability to recognize when to escalate and when to exercise independent judgement and discretion in reviewing/ negotiating contracts
• Experience initiating and managing improvement in areas of customer legal support by leveraging process metrics and customer feedback
• Demonstrated strength in customer focused service orientation
• Knowledge of European, Middle East, Africa, Asia Pacific, Latin or Caribbean legal systems and business practices a plus

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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Average Salary For a Senior Service Specialist

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Senior Service Specialist is $84,676 per year or $41 per hour. The highest paying Senior Service Specialist jobs have a salary over $117,000 per year while the lowest paying Senior Service Specialist jobs pay $61,000 per year

Average Senior Service Specialist Salary
$84,000 yearly
$41 hourly
Updated October 22, 2021
61000
10 %
84000
Median
117000
90 %

Highest Paying Cities For Senior Service Specialist

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Jersey City, NJ
$99,381
$47.78
San Francisco, CA
$98,416
$47.32
Boston, MA
$93,447
$44.93
New York, NY
$90,869
$43.69
Cranston, RI
$87,605
$42.12
Washington, DC
$86,194
$41.44

5 Common Career Paths For a Senior Service Specialist

Assistant Manager

An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.

Office Manager

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Senior Technician Specialist

Senior technician specialists are technicians in the office who specialize in a specific activity or task. They are more tenured than entry-level employees and, at times, given bigger responsibilities than their junior counterparts. They may even be asked to lead specific projects. Senior technician specialists are usually involved in the technical or technological needs of the organization. As such, they should be familiar with the different equipment, fixtures, and infrastructure in the office. They are expected to perform installations, repairs, updates, and maintenance. Senior technician specialists should also be able to provide support to office employees on technical and technological aspects.

Case Manager

A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.

Supervisor

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Illustrated Career Paths For a Senior Service Specialist