Senior Service Specialist remote jobs - 1,413 jobs
Treasury Services Specialist
Allied 3.9
Remote job
This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team.
ESSENTIAL FUNCTIONS
Complete Monthly Reconciliations of client accounts through Great Plains
Process New business banking setup (BPO & ASO)
Make existing business banking changes (BPO & ASO)
Vendor maintenance for print fulfillment
VCC/EFT Implementation & support
Complete Check Tracer processes
Positive Pay submission
Create and implement new processes as needed
Lead new hire and existing team member training as needed
Other duties as assigned
EDUCATION
Bachelor's degree in accounting, or equivalent work experience required.
EXPERIENCE AND SKILLS
A minimum of 2 years' experience as a Treasury Analyst required
Must be detailed oriented
Excellent written and verbal communication skills required.
Excellent organizational and time management skills required.
Proficient with Microsoft Office Suite, Excel, Word, or similar software required
Experience with financial management systems, such as Great Plains or similar
Good computer skills with programs such as MS Excel, Access, and Power BI.
Exceptional analytical and problem-solving skills.
Strong financial and mathematic abilities.
Excellent verbal and written communication skills.
Strong time management and organizational abilities
POSITION COMPENTENCIES
Communication
Customer Focus
Accountability
Functional/Technical Job Skills
PHYSICAL DEMANDS
This is an office environment requiring extended sitting and computer work
WORK ENVIRONMENT
Remote
Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
Protect Yourself from Hiring Scams
Important Notice About Our Hiring Process
To keep your experience safe and transparent, please note:
All interviews are conducted via video.
No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager.
If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process.
For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems
Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
$41k-60k yearly est. 1d ago
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Admissions Services Specialist Acute
Acadia Healthcare Inc. 4.0
Remote job
Acadia Healthcare is seeking remote Admissions ServicesSpecialists to support our Acute Behavioral Health Facilities from coast to coast.
is 100% remote.
Highlights of this role include:
Ability to verify benefits information for assigned facility.
1 weekend day shift Friday, Saturday, Sunday
Experience monitoring and processing patient referrals (may include fax referrals).
Respond to inquiries about facilities within policy timeframes.
Support Acadia Healthcare admissions departments throughout the country.
As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need.
This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity.
ESSENTIAL FUNCTIONS:
Manage Referral Management Portals
Monitor all faxed referrals
Monitor all webforms and call center handoffs/rollover referrals
Utilize facility admissions/exclusionary criteria to process incoming types of referrals
Respond to inquiries about the facility within facility policy timeframes.
Document calls inside of Salesforce and follow-up as needed
Complete Prior Authorization
Pre-Admit the patients in billing system
Coordinate with local admissions department regarding bed availability
Facilitate intake, admissions, and utilization review process for incoming patients.
Perform insurance benefit verifications, disseminating the information to appropriate internal staff.
Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals.
Coordinate admission and transfer between levels of care within the facility.
Communicate projected admissions to designated internal representative in a timely manner.
Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
STANDARD EXPECTATIONS:
* Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
* Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN
Knowledge of admission/referral processes, techniques, and tools
Familiarity with behavioral health issues and services
Solid understanding of financial principles and insurance reimbursement practices
Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHCORP
LA
$32k-39k yearly est. 1d ago
Service Desk Specialist
Insight Global
Remote job
Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 1d ago
TechOps Analyst - Hybrid IT Support & Automation
Persona 4.3
Remote job
A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings.
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$42k-87k yearly est. 1d ago
Aging Services Specialist
Commonwealth of Pennsylvania 3.9
Remote job
Are you looking for an opportunity to serve Pennsylvania's older adult population? The Pennsylvania Department of Aging (PDA), Bureau of Quality Assurance, is seeking an Aging ServicesSpecialist to join our dedicated team. Your work will help us accomplish our vision of a Pennsylvania where older adults are embraced and empowered to live and age with dignity and respect. Apply today and join us in our mission to promote independence, purpose, and well-being in the lives of older adults across the commonwealth.
DESCRIPTION OF WORK
As an Aging ServicesSpecialist, you oversee the 52 Area Agencies on Aging's (AAA's) compliance with the Older Adult Protective Services Act (OAPSA), law, program and documentation standards, Department of Aging policies, and the overall quality of service provided by the AAAs under OAPSA. Work involves maintaining thorough and comprehensive knowledge and understanding of the Protective Services law, regulations, and the Pennsylvania Department of Aging (PDA) policies and procedures. You will be expected to maintain a strong knowledge of the application/system utilized by PDA and the Area Agency on Aging (AAA) to review consumer records and identify areas of non-compliance with statutory and departmental directives. This position routinely serves as the team lead to manage all aspects of the Comprehensive Aging Program Evaluation (CAPE) review. You will have the opportunity to review AAA Performance Improvement Plans (PIPs) submitted as a result of the CAPE review findings and work directly with the AAA to provide assistance and recommendations.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report to the headquarters office in Harrisburg when needed. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor's degree; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$38k-46k yearly est. 2d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Remote job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$56k-69k yearly est. 6d ago
Senior MSL - Stroke & Thrombosis (DC/Remote)
Bayer Cropscience Limited
Remote job
A global healthcare company in Washington DC is looking for a Senior Medical Science Liaison to develop relationships with healthcare providers and conduct educational presentations. The ideal candidate will have a BA/BS degree, MSL experience, and excellent communication skills. Responsibilities include delivering educational content, supporting research aligned with medical strategy, and liaising with key stakeholders. The position offers a salary range of $156,000 to $234,000, along with a comprehensive benefits package.
#J-18808-Ljbffr
$156k-234k yearly 1d ago
Senior MSL - Osteoporosis (Remote TX Territory)
Upsher-Smith 4.7
Remote job
A leading biopharmaceutical company is seeking a Senior Medical Science Liaison for the Texas territory. The ideal candidate will develop relationships with healthcare professionals, respond to medical inquiries, and provide scientific information related to osteoporosis. This role requires extensive travel within the region and a commitment to improving patient outcomes. The position offers a competitive salary of $190,000 - $220,000, along with comprehensive benefits.
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$190k-220k yearly 2d ago
Window Shade Automation Specialist - Western USA
Draper, Inc. 4.7
Remote job
Draper, Inc. has an excellent opportunity as a Window Shade Automation Specialist. The candidate will work remotely from within the territory which covers from Mississippi to the West Coast. If residing outside of California, the candidate will need access to an airport with easy flights to the West Coast. Draper, Inc. is a family-owned company dating back to 1902 with over 700 employees. Our diversified product line includes motorized and manual projection screens, gym equipment, motorized lifts, and motorized and manual shades. We are a leader in our markets resulting in a very positive and exciting future.
Key responsibilities
Commissioning of Selected Motorized Shade Projects. Implement best practices to determine if in person or remotely.
Project management and dealer support for selected motorized projects to include determining correct product to quote, assisting with preparation of price quotations, assisting in preparation of wiring schematics, and supporting dealer during ordering and installation phase of the project.
Helping test and confirm controls, motors and firmware on projects.
Dealer trainings primarily at dealer's location. Focus on window shade automation. Make sure dealers are comfortable with Draper product offering and support capabilities.
Conduct trainings for Regional Sales Managers and provide field support on dealer and architectural calls. Also, product training for inside sales and technical support.
Assist in developing, educating and supporting a dealer network that is focused on large motorized shading opportunities.
Understand competitive systems and how our offering best competes against them.
Take overflow window shade technical phone calls as necessary.
Communicate regularly with Motors and Controls Manager.
Minimum Qualifications
Ability to work remotely and travel as needed.
Experience with developing successful working relationships with customers.
Strong communication (verbal and written) and problem solving skills.
Detail oriented.
Mechanical (being able to visualize the product) and electrical aptitude.
Strong understanding of 120 volt AC circuits, low voltage DC motor systems, and network systems. As well as the ability to troubleshoot.
Intermediate computer skills.
Working knowledge of Autocad or Inventor, Engineering background, and/or prior sales/customer service experience is a plus.
Draper, Inc. offers a competitive salary and excellent benefits package including medical, dental, life, STD/LTD, vision, 401(k) with company match, and profit sharing.
We are an equal opportunity employer.
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$72k-94k yearly est. 5d ago
IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Developadditional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build andestablish procedures for newly established team
Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
Acustomer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$24-28 hourly 3d ago
Sr. Agency Management Specialist - Remote Western PA
Selective Insurance 4.9
Remote job
About Us
At Selective, we don't just insure uniquely, we employ uniqueness.
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.
Overview
Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective's initiatives, products, policies, procedures and services. Conducts training and trains and mentor AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
Responsibilities
Develop a profitable agency force that is familiar with Selective's initiatives, products, policies, procedures and services.
Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company's initiatives, procedures and policies.
Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales and information technology training for agents and their staff.
Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective systems including CLAS, PLUS and eSelect.
Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly.
Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective.
Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability.
Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee's time.
Qualifications
Knowledge and Requirements
Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
This role is for a seasoned AMS with proven track record.
Demonstrated superior communication, negotiation & presentation skills.
Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
Must be able to maximize technology to ensure high productivity ( Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
Must have valid state-issued driver's license in good standing and be able to drive an automobile.
Education and Experience
College degree preferred with 6+ years underwriting, marketing or field underwriting experience.
The following experience is also preferred:
4 years Agency Management, rating
3 years Claims, loss control-inspection
Total Rewards
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Pay Range
USD $97,000.00 - USD $133,000.00 /Yr.
Additional Information
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
For Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$97k-133k yearly 2d ago
Integration Support Specialist, Tier 2 (Remote)
Procore 4.5
Remote job
We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations.
As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution.
This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately.
What You'll Do
Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks.
Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system.
Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience.
Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily.
Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors.
Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues.
Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution.
Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process.
What We're Looking For
2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience.
Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus.
Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels.
Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations.
Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script.
Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment.
Strong customer support and client relation skills, prioritizing a customer-focused approach.
Ability to prioritize multiple tasks effectively and execute on resolutions under pressure.
Additional Information
Base Pay Range:
24.80 - 34.10 USD Hourly
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$32k-48k yearly est. 2d ago
Remote Neuroradiologist
University of Vermont Health 4.6
Remote job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
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$53k-65k yearly est. 4d ago
Remote Customer Service Leaders/Benefits Specialist
Globe Life 4.6
Remote job
The Zuzick Organization of Globe Life is one of the fastest-growing agencies in the country, specializing in virtual sales and leadership development. We represent over 40,000 groups and unions across North America, providing essential benefits to hardworking families who request our services. Our agents don't cold call or chase leads; instead, they work exclusively with vetted, inbound members and associations. Through Globe Life's blueprint, we help protect working-class families while giving young, driven professionals a platform to fast-track their financial freedom. We're looking for "business athletes"-competitive, entrepreneurial individuals who want a real shot at building a six-figure income early in their career without sacrificing lifestyle or flexibility.
The company invests heavily in its people through world-class incentives like company-paid trips, bonuses, and equity opportunities. The Zuzick Organization is known for turning ambitious college students and young professionals into confident, high-earning leaders. If you're the type who likes to win, build real wealth, and get paid what you're worth, we might just be the right fit.
Responsibilities
Delivering exceptional customer service that goes above and beyond.
Responding to customer inquiries and concerns promptly and effectively.
Navigating the sales cycle, from initial contact to closing the deal.
Staying up to date with current policies to provide accurate information to customers.
Building lasting customer relationships through personalized sales interactions.
Cultivating new sales opportunities by nurturing warm leads.
Keeping track of sales performance and progress through detailed reporting.
Cultivate a culture of accountability, collaboration, and personal growth
Qualifications
Results-Oriented: Proven ability to set and achieve ambitious goals
Team Builder: Passion for mentoring and developing others
Self-Starter: You're motivated and good with time management.
Good Communicator: You can effectively communicate via phone, email, and video
Desired skills
Unlimited Earning Potential:
Your income reflects your dedication and impact
Personal Development:
Access to continuous training and mentorship programs.
Leadership Opportunities:
Clear pathways for advancement within the organization.
Supportive Culture:
Join a team that values collaboration, innovation, and community service.
Compensation
Weekly Compensation, Monthly Bonus, Residual income
Benefits
First-Year Pay: $65K-$88K, based on performance
Unlimited Earning Potential: No cap on your income
Merit based promotions: We only promote from within
100% Remote and Flexible schedule
$32k-36k yearly est. Auto-Apply 60d+ ago
Consumer Services Supervisor - Job #365
North Los Angeles County Regional Center 3.7
Remote job
Job DescriptionThe Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Department: Consumer Services Supervisor - Adult 6 (San Fernando Valley)
SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.
2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.
3. Hires, trains, directs, and evaluates unit staff.
4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field
Five years of Regional Center experience
Or
Master's Degree in psychology, social work, sociology, or related human services field or in a related field
Two years of related professional/leadership experience
Or
Master's Degree in an unrelated field
Three to five years of related professional/leadership experience
Three years of professional experience should include service coordination at a Regional Center or related experiences
Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
NLACRC Offers an Excellent Benefits Package:
We offer employees a variety of health and dental plans.
• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays - NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid - remote option
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
COMPENSATION:
This position is exempt. Salary range $87,661.06 - $124,259.46
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
$87.7k-124.3k yearly 6d ago
Consumer Services Supervisor - Job #365
North County Regional 3.8
Remote job
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Department: Consumer Services Supervisor - Adult 6 (San Fernando Valley)
SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.
2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.
3. Hires, trains, directs, and evaluates unit staff.
4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field
Five years of Regional Center experience
Or
Master's Degree in psychology, social work, sociology, or related human services field or in a related field
Two years of related professional/leadership experience
Or
Master's Degree in an unrelated field
Three to five years of related professional/leadership experience
Three years of professional experience should include service coordination at a Regional Center or related experiences
Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
NLACRC Offers an Excellent Benefits Package:
We offer employees a variety of health and dental plans.
• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays - NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid - remote option
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
COMPENSATION:
This position is exempt. Salary range $87,661.06 - $124,259.46
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
$41k-53k yearly est. Auto-Apply 60d+ ago
High Rise Service Supervisor
Hines 4.3
Remote job
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Service Supervisor - Multifamily with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
Manage the completion of all work orders generated from resident requests
Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
Implement and oversee inventory control
Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance
Prepare and manage the maintenance and capital expense budget for the property
Participate in regional and firm-wide initiatives and assignments
Participate in staff's evaluation process as needed and determined by Supervisor
Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations
Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets
Provide staff with correct equipment, tools, and training as appropriate to the property
Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
Adjust and operate the fire alarm and life safety systems
Monitor and manage building energy use and maintain energy management programs
Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues
Ability to troubleshoot standard operations and repair problems with limited supervision
Successful completion of all required training programs within required timeframes
Able to analyze mathematical data related to financial and operational decisions
Qualifications
Minimum Requirements include:
High school diploma or equivalent from an accredited institution
Two or more years of property maintenance management or leadership experience in a related industry
Have or obtain required city and/or government licenses or permits, i.e.:
The EPA certification for refrigerant recycling
Pool & Spa Operator
* If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.
Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
Proven ability to train and direct others
Excellent written, verbal and customer service skills
Work indoors approximately 80% of the time and outdoors approximately 20% of the time
Use olfactory, auditory, and visual senses
Work standing all day
Lift 25 lbs. or more
Climb up and down stairs and ladders
Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
Ability to work an on-call schedule and overtime as business needs deem appropriate
Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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$39k-64k yearly est. Auto-Apply 1d ago
Utility Service Supervisor
Eis Group Usa 4.8
Remote job
We are seeking an experienced and highly organized Utility Service Supervisor to oversee and coordinate utility service operations in a remote capacity. The successful candidate will be responsible for supervising service teams, ensuring compliance with utility regulations, managing service performance, and supporting efficient delivery of utility-related services to customers and stakeholders.
This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will not be considered.
Key Responsibilities:
Supervise and coordinate daily utility service operations, including service requests, maintenance activities, and customer support
Monitor service performance, response times, and compliance with operational standards
Provide leadership, guidance, and performance management to utility service personnel
Coordinate with field crews, contractors, and internal departments to resolve service issues
Ensure adherence to federal, state, and local utility regulations and safety standards
Review service reports, analyze trends, and recommend operational improvements
Support emergency response coordination and outage management activities
Maintain accurate operational documentation and service records
Required Qualifications:
Bachelors degree in Engineering, Public Administration, Business Management, or a related field (or equivalent experience)
Minimum of 5-7 years of experience in utility operations, field services, or infrastructure management
Prior supervisory or leadership experience
Strong knowledge of utility service operations (electric, water, gas, or telecommunications)
Excellent organizational, problem-solving, and communication skills
Ability to effectively supervise teams in a remote or distributed work environment
Preferred Qualifications:
Experience with regulated utility environments
Knowledge of outage management systems, work order management systems, or SCADA platforms
Relevant industry certifications
Compensation:
Annual Salary Range: $90,000 - $120,000 USD, based on experience, qualifications, and geographic location
Benefits:
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with employer matching
Paid time off, sick leave, and company holidays
Life, short-term, and long-term disability insurance
Professional development and leadership training opportunities
Flexible remote work arrangements
Employee assistance and wellness programs
Work Authorization & Residency Requirement:
Must be legally authorized to work in the United States
Must currently reside within the United States
Applications from candidates residing outside the U.S. will be automatically rejected
$35k-50k yearly est. 3d ago
Supervisor, Creative Services
San Joaquin County Health Commission 3.8
Remote job
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
The Health Plan of San Joaquin is now hiring an experienced and dedicated Supervisor, Creative Services!
Location: We are looking for someone who lives in our service area. (Must reside in California.)
Remote: This is a remote position; however, must be able to attend onsite meetings, and as needed for business and community purposes.
What You Will Be Doing:
Under general supervision, the Creative Services Supervisor is responsible for development and maintenance of the website, the organization's print and digital collateral, member materials and other creative communications in a manner that adheres to brand standards and achieves marketing strategies within established turnaround times, quality and production goals, and regulatory standards. Work is varied and moderately complex and requires a moderate degree of discretion and independent judgment.
Supervises
Creative Services staff
Our Vision:
Continuously improve the health of our community.
Our Mission:
We provide healthcare value and advance wellness through community partnerships.
Essential Functions:
Plans and assigns work; monitors department workload to ensure mandated turnaround times are met; makes timely and effective adjustments.
Identifies, monitors and analyzes appropriate metrics, including production, performance and inventory; develops timely and effective corrective action plans based on findings.
Develops, executes and maintains business and tactical plans to achieve creative strategies.
Ensures that regulatory requirements are applied to printed materials and digital applications.
Develop printed and digital assets as needed to support workload as needed.
Manage brand identity to ensure alignment with brand guidelines; leads or participates in brand management initiatives and committees.
Identifies, evaluates, and recommends innovative print and digital solutions to improve customer engagement.
Overseas, monitors, and assigns graphics design function, including digital and print.
Develops or edits content used for marketing, member and organizational communications.
Assists with development of strategies that support the organization's corporate goals and regulatory requirements.
Develops, implements, and maintains department policies and procedures, makes recommendations for revisions, and communicates changes to appropriate individuals in a timely and effective manner.
Assists in developing and monitoring department budget.
Promotes and maintains an environment that supports HPSJ's strategy, vision, mission and values.
Hires, supervises, and retains competent staff.
Non-Essential Functions:
Other duties as required.
What You Bring:
Knowledge, Skills, Abilities and Competencies
Required
Strong conceptual skills with a high-level sense of design, layout and typography.
In-depth knowledge of applying style guides creatively while upholding brand identity.
In-depth knowledge of graphic design processes.
In-depth knowledge of social media design standards.
In-depth knowledge of brand best practices in the market.
Strong knowledge of best practices for designing effective, engaging, and persuasive content for print and digital communications.
Strong knowledge of the principles and practices of marketing and sales.
Strong knowledge and skilled in the use of web analytics software (Google Analytics).
Basic knowledge of and ability to use software related to website development, including skills and expertise with WordPress, Adobe Creative Suite (including InDesign); Video (i.e., After Effects); HTML and Search Engine Optimization.
Basic analytical skills, including the ability to interpret production reports.
Decision quality: Makes good and timely decisions that keep the organization moving forward.
Action oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities.
Directs work: Provides direction, delegates and removes obstacles to get work done.
Plans and aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
Optimizes work processes: Knows the most effective and efficient process to get things done, with a focus on continuous improvement; can develop, implement and maintain processes.
Ensures accountability: Holds self and others accountable to meet commitments.
Drives results: Consistently achieve results, even under tough circumstances.
Organizational savvy: Maneuvers comfortably through complex policy, process and people- related organizational dynamics.
Being resilient: Rebounds from setbacks and adversity when facing difficult situations.
Courage: Steps up to address difficult issues, says what needs to be said.
Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations.
Ability to communicate professionally, effectively and persuasively both orally and in writing to diverse individuals and groups and includes the ability to effectively explain complex information and develop and deliver presentations.
Very strong interpersonal skills, including the ability to initiate, establish and maintain effective working relationships with diverse individuals at all levels, both inside and outside of HPSJ.
Build partnerships and work collaboratively with others to meet shared objectives.
Ability to read, interpret and apply complex written regulations, guidelines and other materials.
Strong customer service skills.
Demonstrated ability to articulate and support HPSJ's vision, mission, values and strategy, integrate into management practices, and foster their manifestation among staff.
Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results.
Strong skills in Adobe Pro Software.
Intermediate skills in Word, Excel and PowerPoint.
Ability to speak and be understood in English.
Ability to treat confidential information with appropriate discretion.
What You Have:
Education and Experience
Required
Bachelor's Degree in Marketing, Digital/Print or related; and
At least four years' experience in graphics design, marketing communications or related field; and
At least one year as a supervisor in a substantially similar position, or
At least two years as a lead in a substantially similar position; or
Equivalent combination of education and experience.
Preferred
At least six years' experience in graphics design, marketing communications, or related field.
Healthcare, Managed Care experience.
Licenses, Certifications
Required
Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability.
What You Will Get:
HPSJ Perks:
Competitive salary
Robust and affordable health/dental/vision with choices in providers
Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee's birthday, and 9 paid holidays)
CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan
Two flexible spending accounts (FSAs)
Employer-Paid Term Life and AD&D Insurance
Employer-Paid Disability Insurance
Employer-Paid Life Assistance Program
Health Advocacy
Supplemental medical, legal, identity theft protection
Access to exclusive discount mall
Education and training reimbursement in addition to employer-paid elective learning courses.
A chance to work for an organization that is mission-driven - our members and community are at the core of everything we do.
A shorter commute - if you're commuting from the Central Valley to the Bay Area.
Visibility and variety - you have a chance to work with people at all levels of the organization, and work on diverse projects.
Physical Demands
Frequent sitting, standing and walking, constant repetitive motion, frequent talking and listening, occasional handling of materials up to 50 lbs., closeup and distance vision requirements, occasional travel.
We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation, and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit.
HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics.
Important Notice: This is not a contract between HPSJ and the employee performing the job. The duties listed in the may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.
$22k-42k yearly est. Auto-Apply 7d ago
Supervisor - Patient Financial Services (Remote in Wisconsin/Michigan)
Marshfield Clinic 4.2
Remote job
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Supervisor - Patient Financial Services (Remote in Wisconsin/Michigan) Cost Center:101651259 Prof Billing And Follow UpScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description:
**Wisconsin / Michigan applicants only**
JOB SUMMARY
The Supervisor - Patient Financial Services (PFS) leverages skills, knowledge, and experience to support department leadership with day-to-day management of the assigned area of responsibility within PFS. This individual is accountable to deliver team performance goals and maintain quality standards. The Supervisor - PFS utilizes good judgment to troubleshoot, assess, and escalate situations when warranted. This individual works to build constructive relationships and to improve department processes and outcomes in a way that increases both operational efficiencies and patient satisfaction in alignment with Marshfield Clinic Health System's strategic objectives.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: Associate degree or a minimum of 60 post-secondary credits in a business, management, healthcare administration, or related field.
EXPERIENCE
Minimum Required: One year experience in business, healthcare administration, or related area, to include a leadership role that demonstrated personal leadership effectiveness and team‐building strategies.
Preferred/Optional: Two years management experience in revenue cycle functions for a large integrated (hospital/physician) health system.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: None
**Wisconsin / Michigan applicants only**
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.