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Top 50 Senior Service Specialist Skills

Below we've compiled a list of the most important skills for a Senior Service Specialist. We ranked the top skills based on the percentage of Senior Service Specialist resumes they appeared on. For example, 13.1% of Senior Service Specialist resumes contained Customer Service as a skill. Let's find out what skills a Senior Service Specialist actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Senior Service Specialist

1. Customer Service
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high Demand
Here's how Customer Service is used in Senior Service Specialist jobs:
  • Provided Customer Service by scheduling appointments for licensed representatives to visit senior residents and sell long-term health care.
  • Provide day-to-day direction and assistance to the service coordinators to ensure customer service/support levels are achieved and maintained.
  • Provided customer service to providers on billing, product availability and new wireless products.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Provided customer service for industrial CNC controlled laser equipment.
  • Provided customer service to associates on company-sponsored benefits.
  • Certified CBOE Customer Service Representative.
  • Provided a high degree of services to client guests and permanent staff of the firm (100% Customer Service).
  • Assisted customer service by handling inquires, collecting payments and providing world class customer service support.
  • Trained the customer service department on the different products and services provided by the company.
  • Provided fluent Spanish speaking customer service to clients & coordinated transactions with LATAM financial institutions.
  • Provide a high level of customer service to ensure customer complaints are heard.
  • Assist small business customers with their Chase Business accounts by prompt customer service.
  • Managed Customer Service Department when Supervisor was out of the office.
  • Focus on excellent customer service, with emphasis on compassion.
  • Act as a liaison to resolve customer service issues.
  • Hired, trained and managed members of the customer service department Resolved difficult issues regarding client complaints and other matters.
  • Stocked mailroom supplies and copy rooms, various customer service duties and checking copier machines for proper functioning.
  • Provide customer service onsite, by email and via phone.
  • Provided high-end customer service to financial advisors through telephone interactions as member of premier service phone team.

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2,004 Customer Service Jobs

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2. Meal Prep
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high Demand
Here's how Meal Prep is used in Senior Service Specialist jobs:
  • Care involving companionship, meal preparation, medication reminders and hygiene assistance.
  • Assist with Toileting, Medication, Transportation, Shopping, meal preparation, cleaning and assisting in walking.
  • Assisted with ambulation, toileting, bathing, dressing, meal preparation, medication reminders.
  • Licensed Nurse Assistant/LNA -ADL's -Meal prep -Medication reminders -ROM exercise -Transfers -Catheter care
  • Assist clients with showers, dressing, meal preparation, and shopping.
  • Obtained and recorded vital signs, assisted with showers and meal preparation.
  • Help clients with housekeeping, meal preparation, and finances.
  • Aided in meal preparation, feeding and ambulation.
  • Light Housekeeping Sitter Care Transportation, Meal Preparation.
  • Assist with housekeeping and meal preparation.
  • Assist with light meal preparation.
  • Light cleaning and meal preparation.
  • Light housekeeping Transportation Meal preparation Transferring, incontinence, and dementia care
  • Home Health Aide Basic Care Transfers Meal Preps Transportation
  • Assist Patients with activities of daily living Transport Patient to appointments Grocery shopping/errands Meal Preparation, assist with feeding Vitals Medication reminders

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3. Procedures
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high Demand
Here's how Procedures is used in Senior Service Specialist jobs:
  • Created and maintained new procedures to guarantee third party business was being processed accurately
  • Assisted in training of new clerical personnel to the department and in the development of Departmental training guidelines and procedures.
  • Created 15 How-to Procedures to increase efficiency, reducing management time by 40% and providing better controls.
  • Implemented service order procedures that cut monthly service receivables from 60% over 90 days to 4%.
  • Inform, educates, and assist colleagues regarding policies, procedures, and system navigation via helpline.
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Administered training courses as they related to real estate law, foreclosure and servicing procedures.
  • Verified employees' compliance with bank procedures by performing quarterly audits to minimize risks.
  • Develop and deliver appropriate training for Incident Management procedures, guidelines, and tools.
  • Perform opening and closing procedures as required in the absence of supervisory personnel.
  • Established Service Department processes policies, procedures, and performance goals.
  • Maintained 95 percent quality assurance score with policy and procedures.
  • Comply with all policies, procedures and regulatory banking requirements.
  • Trained and developed employees on Control Department procedures.
  • Trained new employees on job and procedures.
  • Write and update policies and procedures.
  • Created Program policy and procedures manual.
  • Established and maintained relationships with servicer contacts to provide informational guidance and training for FNMA policies and procedures.
  • guide for new hires to learn and understand Maintained close relationships with all levels of departmental products & procedures; management.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.

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992 Procedures Jobs

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4. Technical Support
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high Demand
Here's how Technical Support is used in Senior Service Specialist jobs:
  • Provided online banking account technical support for customers.
  • Acted as a primary contact between accounts, operations, marketing and technical support to ensure seamless service for credit unions.
  • Provide customer with technical support in design and sale of various Packer Tool Strings, Accessories and Completions Tools.
  • Served as on-call technical support for staff and public PCs--Tech Librarian Team leader.
  • Provided training and technical support regarding the integration between ADP products and benefit carriers.
  • Provide technical support to all levels of management and both internal and external customers.
  • Provide technical support for management as needed for complex account issues to drive resolution
  • Provided customer service and technical support to both internal and external clients.
  • Provide technical support to end users and field labor when needed.
  • Provide technical support to clients from all over the country.
  • Provided technical support through troubleshooting and offered bank product sales.
  • Provide users with technical support for computer problems.
  • Provided technical support inside and outside our team.
  • Provide technical support and vacation relief as needed.
  • Key Roles and Projects Provided technical support to financial institutions and payroll companies as well as troubleshooting Federal Reserve applications.
  • Co-ordinated with Technical Support representatives who had requested information on successful procedures utilized by my group at WPAFB.
  • Provided technical support of the JDEdwards ERP systems environment to application developers and end-users of the AS400 system.
  • Provided level 2 & 3 technical support for Sterilmed customers and associates around the country.
  • Provided remote technical support of the AS400 system in Canada and Puerto Rico subsidiaries.
  • Traveled occasionally for technical support to local mills on as needed basis.

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1,488 Technical Support Jobs

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5. Financial Transactions
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high Demand
Here's how Financial Transactions is used in Senior Service Specialist jobs:
  • Coded, processed and reviewed all new business underwriting and financial transactions for SunAmerica annuity contracts.
  • Process financial transactions accurately and efficiently to comply with federal guidelines and standards.
  • Provide banking customers with courteous and efficient financial transactions.
  • Reviewed and processed financial transactions such as fund addition/deletions.
  • Furnished quotes and processed financial transactions.
  • Assisted Accounting Control unit in researching and balancing daily financial transactions, and performing monthly audits.
  • Processed withdrawals, surrenders, transfers, fund allocations and other financial transactions.
  • Performed financial transactions involving the purchase and sale of open-end funds.
  • Processed daily financial transactions received via ACH.
  • Reconcile financial transactions to ensure maximum recovery for BAC Prepare monthly reports on monetary losses due to curtailments.
  • Reconciled all financial transactions, including preparation of sales reports on a weekly, monthly and yearly basis.

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6 Financial Transactions Jobs

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6. Personal Care
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high Demand
Here's how Personal Care is used in Senior Service Specialist jobs:
  • Developed new correspondence letters/materials for the Personal Care Assistance Program.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Versed in various state and federally funded programs (Medicaid- Waiver/Personal Care), Lighthouse, F.A.I.R., V.A., etc.
  • Assist with personal care, prepare meals, help with dressing, assist with toileting, bathing, and housekeeping.
  • Provided personal care, medication reminders, light housekeeping, and transportation to appointments and errands
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Review Nurse Assessments and Plans of Care for Personal Care recipients.
  • Provided personal care and grooming services for senior clients.
  • Provide personal care, companionship and safety to clients.
  • Provided assistance with personal care in home to patient
  • Bathed, dressed/undressed to assist with personal care.
  • Provide personal care assistance to residents in their home
  • Authorized Personal Care Services and Plans of Care.
  • Provide personal care for elderly people.
  • Home Health RN Supervisor Assessed and evaluated participants' personal care needs in the home setting.
  • Provide excellent personal care for senior citizens by ensuring their wellbeing and health.
  • home care, personal care, home delivered meals) while serving as case manager in State Home Care Department.
  • Assisted clients with daily personal care, errands and transportation Prepared meals and snacks Performed light housekeeping
  • Prepared meals Provided transportation Provided personal care Maintained the household
  • Collect Lab Samples Take Vital signs Private At Home Care * personal care

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16 Personal Care Jobs

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7. Daily Living
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high Demand
Here's how Daily Living is used in Senior Service Specialist jobs:
  • Facilitate communication between caregivers and clients in order to effectively resolve daily living issues and monitor changing client needs.
  • Assisted disabled clients with daily living activities and provided companionship.
  • Provided primary resident care and assistance with daily living activities.
  • Assisted with activities of daily living, wound care, physical therapy, medications, glucose readings, and Hospice care.
  • Provided instruction for two LVN home care providers on how to assist and train clients on daily living activities.
  • Assisted in activities of daily living, ADL charting, vital sign checks, light cooking and cleaning.
  • Assisted seniors in various activities of daily living; made the company more revenue by working overtime.
  • Certified Nursing Assistant - Providing in home care nursing and assist in activities of daily living.
  • Assisted with activities of daily living, transfers, transportation, and meal preparation.
  • Assisted in bathing, dressing, eating and daily living activities.
  • Attend to daily living needs of adult clients.
  • Assisted with activities of daily living.
  • Be a companion to the patient, assist with there activities of daily living (ADLS), cook, clean.
  • Assisted clients with daily living activities Was a companion to widow/widower individuals
  • Certified Nursing Assistance * Activities of daily living such as feeding, bathing, and recreational activities
  • Provide assistance with activities of daily living Transporting seniors to appointments and outings.
  • Job Description: Activities of daily living etc baths, dressing, hygiene.
  • Nurse Assistant Assisted client with activities of daily living Prepared meals pertaining to diet.
  • Home Health Aide Assisted with Activities of daily living Performed light housekeeping duties Ran Errands
  • Home Health Aide Caregiver, helping seniors with activities of daily living Providing companionship Supervisor Zack and Phyllis Demopoulos 9732449400

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11 Daily Living Jobs

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8. Treatment Plans
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high Demand
Here's how Treatment Plans is used in Senior Service Specialist jobs:
  • Verified insurance benefits, obtained outpatient / inpatient authorizations and reviewed treatment plans.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Liaised between physicians to ensure patient comprehension of treatment plans.
  • Developed and carried out social services and treatment plans.
  • Second Year Graduate Social Work Intern Developed & Implemented client treatment plans Facilitated Case Management & Referral Services Weekly in-home supportive counseling

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6 Treatment Plans Jobs

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9. Phone Calls
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high Demand
Here's how Phone Calls is used in Senior Service Specialist jobs:
  • Cash handling, ATM management, Vault management, Customer Service, Drawer and Balancing responsibilities, Incoming and Outgoing phone calls
  • Assisted with incoming phone calls from customers and sales reps, on average, 80-90 calls per day.
  • Train, motivate and support the staff that handles outbound phone calls and mail requests.
  • Monitored clients on an ongoing basis through telephone calls, home visits and case conferences.
  • Served as the Lead by handling questions from employees concerning ticketing and phone calls.
  • Answer phone calls and fax documents to conservators, insurances, etc.
  • Answered phone calls from financial representatives, clients, and prospective clients.
  • Answer telephone calls, route messages and enter data into computer.
  • Answer's incoming telephone calls and direct patients and visitors appropriately.
  • Operate telephone switchboard to answer, screen and forward phone calls.
  • Answer incoming phone calls and route phone calls as appropriate.
  • Answered telephone calls and delivered messages to patients supporters.
  • Processed inbound and outbound refill phone calls to clients.
  • Route phone calls to appropriate units.
  • Handle incoming and outgoing phone calls.
  • Collected money for senior trips and events Managed receptionist area including scheduling appointments, greeting guests, and answering/directing phone calls
  • Monitored telephone calls for quality assurance in the customer service Phonebank.
  • Empowered to decision and resolve escalation phone calls referred by Advisors or directly from customers related to Post Charge off accounts.
  • Enter information from phone calls and faxed verifications from phone calls into the call center.
  • Answered mutual fund client phone calls Researched account histories Provided Mutual Fund investor information

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48 Phone Calls Jobs

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10. Payroll
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high Demand
Here's how Payroll is used in Senior Service Specialist jobs:
  • Prepare payroll at community level and submit to corporate for finalization.
  • Prepare driver quarterly bonus qualification documents for submission to HR/Payroll.
  • Used Microsoft Excel and Access to manage the company's data-base; assisted in monthly billing and payroll; billed bi-monthly mileage
  • Process and handle all mail, invoices and payment, answer and triage all incoming calls, clear everything for payroll.
  • Guided employees and managers through HR processes such as time reporting, payroll, leaves of absence, and terminations.
  • Assisted with reconciling actual performance with bonus plan based on applicable metrics to attain 0% error in payroll discrepancies.
  • Review benefit and payroll forms from employees for completeness and distribute to the appropriate specialist area.
  • Filed, typed, arranged meetings, and processed mail, work orders and payroll checks.
  • Full Charge Bookkeeper, Payroll, State and Local Tax, AP/AR, Financial Statements.
  • Processed payroll for both communities of approximately 70 employees utilizing ADP EZ software and management.
  • Process payroll for 100 employees weekly and conduct new hire orientation.
  • Processed payroll and billing for all clients and caregivers.
  • Inputted and balanced all clients' payroll data.
  • Gathered and processed Payroll via ADP Resource.
  • Experience analyzes payroll data supplied by clients.
  • Handled and resolved payroll inquires and problems.
  • Oversee payroll operations Prepare quarterly payroll tax returns and reporting, monthly sales tax, and annual tangible tax returns.
  • Review, approve, and maintain payroll as a Super User of Kronos.
  • Processed payroll corrections bi-weekly (e.g.
  • Do billing and payroll reports, send out invoices double check that checks for caregivers are correct before handing them out.

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119 Payroll Jobs

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11. Company Policies
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high Demand
Here's how Company Policies is used in Senior Service Specialist jobs:
  • Direct supervision over other service representatives, dealing with company policies.
  • Process paper claims and electronic work queues, including HCFA 1500 and UB92, in accordance with company policies and procedures.
  • Processed complex medical claims for all physician, facility and specialty areas in accordance with company policies and procedures.
  • Identified and offered new products and solutions based on customer's needs, and evaluating company policies and procedures.
  • Lead meeting for Line of Business calls to review company policies/ procedures and review legal compliance.
  • Performed compliance reviews according with established laws, regulations, company policies, and managerial guidelines.
  • Research mutual fund company policies and communicate new procedures and policy changes to team members.
  • Liaised with other departments, train and educate new hires on company policies and procedures.
  • Assist with new employee training including company policies, services and register operations.
  • Interpret and process adjustments in accordance with company policies and procedures.
  • Adhere to local, federal regulations and company policies.
  • Adhere to company policies, procedures and compliance.

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61 Company Policies Jobs

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12. Data Entry
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high Demand
Here's how Data Entry is used in Senior Service Specialist jobs:
  • Performed data entry and processed applications into computer.
  • Performed data entry, used Lotus Notes, Microsoft Word, Microsoft Office, RF scanners, and inventory control system.
  • Assisted case managers in senior services with such things as home visits, assessments, care plans and client data entry.
  • General Office duties; answer phones, set up appointments, faxing, typing, case noting, data entry.
  • Update Insurance Service Office (ISO) manuals, handle photocopying projects and input data entry for claim losses.
  • Prepared and maintained required paperwork and data entry in accordance with agency state and federal policies and procedures.
  • Support general customer service including data entry, online and telephone support, plus company email correspondence.
  • Answer multiple phone lines, data entry and compiling records on clients and their current services.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Located and corrected data entry errors and / or reported them to team lead or supervisor.
  • Process, maintain and manage various computer systems that involve data entry and written correspondence.
  • Performed data entry for senior account managers on accounts over $20 million per year.
  • Order all supplies, restock inventory, data entry, filing and faxing.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Performed data entry and maintained our portfolio in LMS Loan Suite.
  • Performed data entry and other general clerical duties.
  • Prepared expense reports and performed data entry.
  • Performed data entry of case status approval procedures, pre-certification was not required per company policy.
  • Assist social workers with data entry of hotlines.
  • Assist with data entry of set- up of dealerships a a maintained of more then 1500+ dealerships.

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113 Data Entry Jobs

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13. Vital Signs
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high Demand
Here's how Vital Signs is used in Senior Service Specialist jobs:
  • Take and record vital signs, Insulin number range, administer injections as needed, perform wound care as needed.
  • Take vital signs and inform and provide the senior citizens with information about eating healthier and better lifestyle choices.
  • Check and record patient's condition, vital signs, and observe patient response to care.
  • Take vital signs and dispense prescribed medications in line with patient's nursing care plans.
  • Recorded vital signs and conditions on a scheduled basis or as needed.
  • Monitored vital signs, such as blood pressure and pulse.
  • Read and recorded vital signs on a regular basis.
  • Obtained and recorded vital signs and blood sugar readings.
  • Recorded vital signs and blood sugar levels.
  • Checked patients vital signs and glucose levels.
  • Performed vital signs, if necessary.
  • Appropriated client's vital signs.
  • Passed medication and took vital signs.Documented observations and changes in confidential client records.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • measured and prepared special diets, took vital signs, assisted with prescribed range of motion exercises, etc.
  • Take vital signs Provide resident with personal hygiene, including bed bath, shaving, nail care etc.
  • Job Responsibilities Measure patient's vital signs, including temperatures, blood pressures, pulse rates and respirations.
  • Aided with bathing, dressing and grooming Assisted with transfers and ambulation Measured and recorded vital signs
  • Assist residence with ADLs and take vital signs, transfer residents using a Hoyer,
  • Give medications, check vital signs and prepare prepare meals as needed.

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14. Community Resources
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high Demand
Here's how Community Resources is used in Senior Service Specialist jobs:
  • Provide information and referrals to local agencies and organizations; coordinate community resources and state services.
  • Maintained current knowledge of community resources and benefits.
  • Provide services such as Meals on Wheels, home health services, respite care, and community Resources.
  • Worked with volunteers to resolve personal and job-related problems and made referrals to appropriate community resources as needed.
  • Provided alternative community resources to applicants who were not accepted into the PACE program.
  • Assist members in gaining information to access community resources and services available to them.
  • Case management for over 300 residents, including linkages to community resources.
  • Connected clients with community resources and government programs as needed.
  • Review care plans and assist clients with assessing community resources.
  • Linked clients to community resources and advocated for clients.
  • Case Manager-Intern Provide community resources for the elderly.
  • Informed and referred patients to community resources.
  • Linked them to community resources.
  • Home Care Consultant * Developed reciprocal referral relationships with other providers and community resources.
  • Managed family cases leading to utilization of healthcare, housing, Food Stamp assistance, childcare and outside community resources.

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44 Community Resources Jobs

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15. Medication Reminders
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average Demand
Here's how Medication Reminders is used in Senior Service Specialist jobs:
  • Engage in physical and mental exercises Provide medication reminders.
  • Light house keeping, meals, hygiene care, medication reminders.
  • Provide medication reminders to clients.
  • assist with medication reminders, Order refill medications communicate with family and nurse about any changes in condition
  • Provided assistance to residents with ADL's Light housekeeping/ laundry Medication reminders Charting/reporting changes in resident's health/wellbeing to on coming staff/Nurse
  • Light housekeeping Medication reminders Transportation Entertainment Client safety
  • Home Health Aide Preparing and serving meals Home cleaning, laundry Taking client to and from doctor's appointments Medication reminders

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16. Audit
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average Demand
Here's how Audit is used in Senior Service Specialist jobs:
  • Performed exception processing functions, audited documents for accuracy and research and/or responses to related inquiries or discrepancies.
  • Perform quarterly internal audits and resolve irregularities and pending issues.
  • Assist with special projects; including new employee training, implementation of new HRIS system, and company-wide dependent verification audit.
  • Created daily bill audit processes and procedures implementing better quality control resulting in a 50% reduction in processing time.
  • Prepared 401(k) audits to ensure compliance with plan requirements, and calculated monthly funding of retirement accounts.
  • Performed validation testing and assisted auditors with testing system controls on the AS400, Windows servers and HP-UX system.
  • Processed agent of record, cancellations, audit disclosures and reinstatement of insurance policies.
  • Performed random audits to ensure loans are compliant with the Small Business Administration.
  • Participated in audits, case conferences, setup files, and records.
  • Audited and processed government FHA and VA appraisals and invoices for payment.
  • Participated in the company audit to attain URAC accreditation.
  • Audit, review, and approve invoices for payment.
  • Create, track and develop audit project plans.
  • Work with Premium Audits on policy issues.
  • Audit various types of FHA Loans.
  • Filed paperwork daily for audits.
  • Handled underwriting holds and refers, agent of record letters, audit disclosures, reinstatements, and new business verification.
  • Claim Reviewer / Auditor Co-developer of the National Audit Team responsible for audit and tracking procedures.
  • Carry out complete loan processing -including pre processing audit, updating -CRM, CIF.
  • Perform Quarterly Audit of Financials and AR Assist external auditors.

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513 Audit Jobs

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17. ADL
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average Demand
Here's how ADL is used in Senior Service Specialist jobs:
  • Front line customer interaction; negotiated deadlines and provided technical assistance with software and departmental procedures.
  • Maintained all Contract Management annuity form updates adhering to deadlines.
  • Processed premium payments according to accounts receivable deadlines.
  • Managed a high-volume workload within a deadline-driven environment.
  • Supported claims adjusters by researching, organizing, obtaining needed information for auto and bodily injury claims while achieving all deadlines.
  • Exceeded goals for timely processing of loans and meeting closing deadlines for loans in my assigned pipeline.
  • Provide ADL's, bed baths, showers, transfer and positioning to patients in their homes
  • Monitored human resource distribution and workloads to ensure the department's daily deadlines were met.
  • Completed loan servicing by established deadlines and in compliance with Board approved Loan Policy.
  • Coordinated work of employees to meet deadlines and business demand.
  • Assisted clients with ADL's- shopping, meal preparations, etc.
  • Conduct weekly audits to ensure checks are processed within deadlines.
  • Set goals and deadlines for the department.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Manage and process multiple deadline driven fundings for key New York based clients.
  • Corresponded with financial advisors to ensure proper procedures and deadlines were met.
  • Certified Nursing Assistant Provide assistance with ADL's in clients home.
  • Certified Home Health Aide Assist developmental disability clients with ADL's providing support and personal services to clients in their homes.
  • Assist clients with ADLs Medication reminders Transportation Meal planning and preparation
  • Home Health Aide assist with ADL's Prepare meals for clients Take clients to appointments companionship

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18. Medicaid
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average Demand
Here's how Medicaid is used in Senior Service Specialist jobs:
  • Collaborated with auditors to prepare Medicaid and Medicare cost reports resulting in optimal reimbursement rates.
  • Organized and led sales/educational seminars and presentations regarding Managed Care, Medicare and Medicaid.
  • Worked closely with resident families to assist in planning of Medicaid eligibility.
  • Reviewed Medicaid rate sheets quarterly for reimbursement analysis and operational impact.
  • Provided assistance with supplemental insurance, Medicare and Medicaid application process.
  • Developed initial applications and renewal assessments for Medicaid eligibility.
  • Position involved dealing with Medicare/Medicaid, Social Security/SSI/SSDI.
  • Ensured Ohio Medicaid and Food Stamp program integrity by routinely investigating Medicaid and food stamp fraud within my caseload.
  • Accessed government sites to verify benefits received by social programs such as Medicare and Medicaid to better serve clients.
  • Reported suspected abuse and neglect; partnered with Missouri Department of Social Services related to Medicaid need to Missourians.
  • Educated staff of the facilities to ensure proper care as well as instruction to comply with Medicaid regulations
  • Help residents apply for Medicaid, Medicare, SSI, Food Stamps, and other entitlement programs.
  • Home visits to elderly for counseling and help with Medicaid, Medicare and Food Stamp programs.
  • Trained with Medicare D & Medicaid at the inception of Medicare D in 2006.
  • Worked with Medicaid, Meals on Wheels, and Adult Protective Services.
  • Ensured that elderly clients were properly screened and qualified for Medicaid Benefits.
  • Worked directly with MCO's advocating and coordinating for Medicaid clients
  • Provided services for Medicaid Waiver.
  • Case Manager//Medicaid Specialist In this position I provided direct services to the elderly and their families.
  • Processed applications for programs such as Liheap, Benefits Access, SNAP, and Medicaid.

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39 Medicaid Jobs

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19. Patient Care
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average Demand
Here's how Patient Care is used in Senior Service Specialist jobs:
  • Orchestrate administrative operations for agency focused on providing exceptional patient care.
  • Provided direct patient care and living assistance to senior citizens
  • Managed 12 clinical and support staff, in patient care activities while maintaining a high level of staff morale and professionalism.
  • Maintain records of patient care, condition, progress or problems and discuss reports and observations with supervisor or case manager.
  • Promote efficient functioning and coordination of all agencies activates to insure the highest level of professional patient care.
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Identify ethical problems in patient treatment, and apply institutional policy in providing patient care.
  • Monitor heart machine (VAD) while assisting with varies direct patient care activities requested.
  • Take vital signs, document all observations and actions in patient care record.
  • Provided clinical excellence in patient care both in emergent and non emergent situation.
  • Provided direct patient care for elderly resident sat in independent living setting.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Utilized strong assessment skills to determine necessary patient care.
  • Conduct ongoing training to employees on Patient Care.
  • Med Aide/Caregiver Assessed patient condition by monitoring vital signs; recording intake and output; reviewed patient care journal.
  • Project Coordinator Initiated procedures, identified market, created publicity campaigns, conducted outreach, and monitored patient care.
  • Certified Nursing Assistant Provide patient care and assistance with ADL's, with attention to physical and psychosocial needs.
  • Provide patient care, mopping sanatizing, an changed bed linens.
  • Performed OD diagnostic testing Excellence in patient care Aided OD in optical procedures Transported patients
  • Take and monitor vitals Administer medications Provide basic patient care and comfort Assist with minor wound care Chart patient's progress

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232 Patient Care Jobs

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20. Dementia
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average Demand
Here's how Dementia is used in Senior Service Specialist jobs:
  • Home Health AideProvided daily living assistance for individuals with severe arthritis and advanced dementia.
  • Instituted a staff training and mentoring program for certification in elder/dementia care.
  • Worked one-on-one with elderly clients with dementia and other developmental disabilities.
  • Position included working both rehabilitation and dementia units.
  • Position: Charge nurse responsible for the care of elderly patients with various health problems and dementia.
  • Provided in-home care for client with dementia and trouble maintaining balance.
  • Maintain files for certain programs (dementia and chores).
  • Worked with Dementia patients of all levels
  • Cared for multiple clients with Dementia and Alzheimer's, recorded daily progress of clientsManager: Ryan BirdPhone: 304-263-6598
  • Skilled in working with easylifts, and hosiers' and clients with altimeters, dementia, and quadriplegics.

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21. Alzheimer
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average Demand
Here's how Alzheimer is used in Senior Service Specialist jobs:
  • Created and Implemented Alzheimer awareness program that was used within senior independent living facilities around the Jacksonville area.
  • Performed comprehensive assessments and continuity of care for primarily newly diagnosed Alzheimer patients.
  • Designed Alzheimer's programs with geriatric psychologist to ensure proper implementation.
  • Generated Activity Programming catering to Alzheimer's/Dementia specific patients.
  • Experienced working with Residents and Patients who have Alzheimer's/ Dementia, or have had a Stroke, Surgery, or Cancer.
  • Provided behavioral/emotional/Physical support and supervision for those with dementia, Parkinson's disease, Alzheimer's as well as other Disabilities.
  • Administer medicine under patient consent or RN supervision I have experience with Dementia, Alzheimer's and Hospice clients.
  • Wake Forest, NC 27587 Taking care of senior citizens with Alzheimer Disease and Dementia.
  • Assisted with individuals with Alzheimer's, Traumatic Brain Injury, and Dementia.
  • Managed client relationships and assisted Alzheimer clients in a hospice environment.
  • Assisted with activities for patients with Alzheimer's disease.
  • Provided in-home care to patient with Severe Alzheimer Disease.
  • Facilitated support group and psyco-educational groups for adults caring for family members with terminal illnesses, dementia, and Alzheimer's.
  • Care giver for individual homes [Duties] Give care to patients with Dementia and Alzheimer.
  • Serve as company liaison to the Alzheimer's Association Walk Committee to increase team participation companywide.
  • Received thorough training in caregiving, Alzheimer's training, and CPR/First Aid.
  • Designed tee shirts for Elderwood participants in the Alzheimer's Association Walks.
  • Facilitate "Caring for People with Alzheimer's disease: A Habitation Training Curriculum" to employees.
  • Supervised and assisted patients with ADL's Administered medication Cared for Alzheimer/Dementia patients Infection control
  • Provide assistance with activities of daily living Alzheimer's disease and Dementia Optimus Charting License CPR IV Therapy Certification

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22. New Accounts
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average Demand
Here's how New Accounts is used in Senior Service Specialist jobs:
  • Assisted Supervisor preparing employee Performance Evaluations and assigning new accounts to reconciliation Team Members.
  • Communicate with customers, assist in solving problems, document information, sell products, and acquire new accounts.
  • Established new accounts and maintained existing accounts for retirement, non-retirement and 529 college investment plan accounts.
  • Generated leads and sold between three to seven new accounts per month for the district.
  • Imputed new investor data into the system accurately, created new accounts and performed maintenance.
  • Opened new accounts and closed accounts as requested by customer through Case Management.
  • Assist with product development system and generated leads and acquired new accounts.
  • Perform account reconciliation for both new accounts and renewals.
  • Input new accounts and order ATM/debit cards & checks.
  • Entered account information for new accounts scanned into computer Maintained account information such as address changes, beneficiary information etc.
  • Prepared addendums for new accounts.
  • Delegated Authority - Approval of large transactions Opening new accounts Vault auditing
  • Performed quality control evaluations of redemptions, new accounts, pac-swips, and Roth conversions.

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10 New Accounts Jobs

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23. Special Projects
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average Demand
Here's how Special Projects is used in Senior Service Specialist jobs:
  • Handle special projects and access intranet reports that provide essential tracking information for statistical analysis.
  • Completed special projects as assigned by manager such as restructuring procedure manuals, spreadsheets, and research.
  • Assigned to Special Projects critical to the continuous quality improvement goals of the program.
  • Maintain confidential business files for clients, and chosen to lead several special projects.
  • Project Support: Partnered with leadership on special projects across all lines of business.
  • Headed the special projects team, which consisted of 2/15 people on the team.
  • Assisted study team members in administrative and special projects, as required.
  • Participated in special projects, supported co-workers and trained new employees.
  • Worked numerous special projects such as building spreadsheets for management.
  • Perform special projects & other duties assigned by management.
  • Assisted with processing transfers and special projects.
  • Worked with various departments on special projects.
  • Completed special projects as assigned.
  • Created and assisted with special projects as necessary often in the areas of efficiency and complaint resolution.
  • assigned several special projects working in conjunction with the training department, compliance department, and management.
  • Execute and manage special projects/tasks in a timely fashion Review Client / Provider contracts / agreements for clarification or errors.
  • Assisted clients in application and administration of Paycom system Assisted department leaders in special projects Mentored junior specialist in mentor program

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61 Special Projects Jobs

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24. Staff Members
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average Demand
Here's how Staff Members is used in Senior Service Specialist jobs:
  • Conferred with board members, organization officials, or staff members to resolve issues, coordinate activities, or resolve problems.
  • Assumed operations of a 116 bed assisted living and Alzheimer's care community employing forty-two staff members in six departments.
  • Reported all pertinent information to necessary staff members with the ability to improve daily operations while being cost effective.
  • Provided cross training to staff members and trained staff on how to improve customer interactions.
  • Keep a current record of staff members' availability and assisting with staff scheduling.
  • Managed teams of staff members and independent contractors on all phases of audit engagements.
  • Manage clerical staff as well as coach and mentor newer staff members.
  • Collaborated with other staff members to provide the highest quality of care.
  • Performed daily duties for each client under direction of other staff members.
  • Supervised activities of up to six staff members for similar duties.
  • Supervised and trained new staff members to meet high operational standards.
  • Supervised behavioral health staff members, managed shift scheduling and payroll.
  • Work close with staff members and supervisors and our community partners.
  • Trained new staff members and monitored work for quality assurance.
  • Trained new staff members on work duties including computer programs.
  • Cooperated with other staff members in conducting community wide events.
  • Provided assistance to clients and other staff members.
  • Key Contributions: Demonstrated compassion and exceptional communication skills by cultivating relationships with residents, staff members and government officials.

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21 Staff Members Jobs

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25. Office Supplies
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average Demand
Here's how Office Supplies is used in Senior Service Specialist jobs:
  • Answer phones and direct calls, complete intake forms for potential new clients, maintain office supplies and marketing materials.
  • Purchased all supplies for the service center including office supplies, chemicals and material /some parts for the repair floor.
  • Maintain inventory of office equipment, office supplies, and office furniture.
  • Distributed office supplies, fax transmissions and mail to company.
  • Maintain copy centers organized and stocked with office supplies.
  • Worked reception and managed office supplies.
  • Maintain and order office supplies.
  • Ordered office supplies from OfficeMax.
  • Maintained office supplies for departments.

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4 Office Supplies Jobs

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26. High Volume
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average Demand
Here's how High Volume is used in Senior Service Specialist jobs:
  • Mail out high volume of refund checks that have been researched/processed for lenders via various shipping methods.
  • Managed high volume calls within a monitored time frame to ensure high customer service outcomes.
  • Process a high volume of calls, assessing client needs, and taking appropriate action.
  • Handle high volume of time sensitive & highly complex escalated issues/request received from customer.
  • Provide customer service and peer guidance support within a high volume call center.
  • Diagnose, repair, and maintain high volume digital production printers and software.
  • Managed high volume portfolio for several banks, while maintaining to settle modifications.
  • Answer high volume incoming calls and reply correspondence emails on daily basis.
  • Handled a high volume of calls in a professional and efficient manner.
  • Process and research a high volume of complex tax issues.
  • Service a high volume of inbound calls pertaining to mortgages.
  • Answer high volume calls during and after company hours.
  • Provided operations and maintenance of high volume imaging equipment and related software.
  • Provide high volume customer service support to the BASF workforce throughout the United States, Canada and Puerto Rico.
  • Screen high volume of Critical Incident Reports from providers, recipients and general public.
  • Team leader Trained new personnel Solved irate customer issues High volume call center Billing inquiries Sold appliances on phone and sales floor

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57 High Volume Jobs

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27. CNA
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average Demand
Here's how CNA is used in Senior Service Specialist jobs:
  • Worked as office assistant, set-up interviews for CNA's and handled some payroll, all office responsibilities.
  • Scheduled and managed a team of 75 CNAs, assuring full compliance with governing Missouri state regulations.
  • Recruited, hired and oriented CNAs.
  • Provide care for over 30 Patients Lead CNA Assist with activities of Daily Living
  • Certified Nurse Assistant Provide high-quality patient care as an in-demand CNA within home-healthcare.
  • still 2 days a week Title CNA
  • Position: CNA Duties: Helping around the house Helping with the shower (personal hygiene) Running errands Making breakfast

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28. Hospice
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average Demand
Here's how Hospice is used in Senior Service Specialist jobs:
  • Certified Hospice Companion Aide - Certified Companion Aide
  • Certified Home Health Aide and Medication Tech - Worked 40 hours per week caring for elderly & hospice patients.
  • Assisted nurse and hospice staff with all aspects of daily care, including bathing, feeding and dressing.
  • Provide personalized care for elderly individuals, individuals with disabilities, in hospice, and in memory care.
  • Assisted the husband on hospice care with tube feedings, hygiene, ambulation and comfort care.
  • Act as liaison between client and home care/hospice agencies.
  • Care of advanced stage hospice patients and family support.
  • Provide on call coverage for the hospice team.
  • Provided companionship and comfort during hospice care.
  • Fill open schedules for five regional hospices.
  • End of Life, Hospice Care.
  • Home Health Aide/Certified Nursing Assistant Provided one-on-one care for clients including dementia and hospice clients and families
  • Assist with Bed changes, Transferring patients * Work one on one with patients on Hospice and Home Health care.
  • Account Executive - 06/28/014 - 04/23/2016 Created Home health and hospice revenue growth in the Detroit Metropolitan area.
  • Cared for hospice resident Assisted with dressing change performed by self as well.
  • Provide assistance with activities of daily living Prepared meals and assist clients to and from the dining room Provide transportation Hospice care
  • Monitored food temperatures to ensure product freshness and customer safety.Madrone Hospice Senior Services Yreka, CA

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24 Hospice Jobs

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29. State Regulations
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average Demand
Here's how State Regulations is used in Senior Service Specialist jobs:
  • Monitored facility's compliance with state regulations.
  • Assisted 12 Total Loss, Theft & Fire Adjusters in distributing CCC evaluations and power of attorney forms per state regulations.
  • Reviewed collateral files for perfection of liens and ensured compliance with the federal/state regulations and banking policies.
  • Ensured quality control by making sure dishes were washed and dried according to state regulations.
  • Possessed the ability to follow all company policies, procedures and federal and state regulations
  • Applied underwriting guidelines to ensure loan documents complied with federal and state regulations.
  • Prepare meals for seniors according to state regulations.
  • corrected actuarial rating errors and other renewal errors that have placed the company out of compliance with state regulations).

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23 State Regulations Jobs

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30. HR
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low Demand
Here's how HR is used in Senior Service Specialist jobs:
  • Improved department revenues by reducing Local Service Request errors through revised Standard Operating Procedures and uploaded electronic references via SharePoint.
  • Marketed location and services through direct community interaction, outreach programs and business development activities.
  • Employed at three companies below performing similar functions with combined accomplishments summarized after CitiFinancial Services.
  • Lead sales team to achieve 91% occupancy - the highest the community had experienced in its three-year history.
  • Develop peers through peer coaching and feedback sessions that leads to improved business results and personal goal attainment.
  • Provided strong direction and leadership to the management team through a transition to a new owner group.
  • Assist Optometrists with routine eye health exams in nursing homes throughout the Denver Metro area.
  • Solicited bids to procure a variety of tax-related printing and distribution requirements through the GPO.
  • Adhered to safety guidelines; completed hospital's three-hour Patient Safety Training Program.
  • Facilitated groups at three senior centers and Fulton County Adult Day Program.
  • Answered incoming phone calls from customers through Automated Call Distribution.
  • Work to resolve issues daily through guest email interaction.
  • Attended more than 11,000 clients throughout tenure.
  • Promoted wellness to residents through healthy living.
  • Prepare and maintain HR budget.
  • Case Manager/Community Ombudsman Assessed needs of senior citizens and determined their eligibility for programs provided through Illinois Department on Aging.
  • Advised correspondent lenders through verbal and written communications on published underwriting guidelines, scenarios and pending conditions on loans.
  • exhaust fans in bathroom, refrigerator fan motor, garbage disposal, light fixtures, kitchen and bathroom faucets etc.)
  • Implemented new user interface design for a new windows application; applauded through user testing as better accommodating retail pharmacy workflow.
  • Work in day to day operations of three different programs (Navicare, Summit Eldercare and Fallon Health Weinberg HMO-SNP).

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720 HR Jobs

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31. Troubleshoot
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low Demand
Here's how Troubleshoot is used in Senior Service Specialist jobs:
  • Perform scheduled maintenance and on-call troubleshooting on automated machinery as necessity demands.
  • Facilitate processes advanced network troubleshooting, phone system troubleshooting and programming.
  • Provide technical support for browser troubleshooting and navigating multiple company websites
  • Work directly with the Box Consulting Team to train our customer s help desk staff on how best to troubleshoot Box.
  • Review and recommend process improvements, new processes, troubleshoot, determine root cause and resolve air ticketing issues.
  • Performed troubleshooting, redundancy, recovery procedures, and maintenance schedules on the AS400 and HP Unix Systems.
  • Used troubleshooting techniques and tools to identify products that are defective and followed guidelines in issuing service calls/contacts.
  • Used diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures.
  • Managed office wide computer issues, desk moves and set-ups as well as troubleshooting.
  • Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues.
  • Perform troubleshooting to determine install and programming is correct.
  • Provide technical support including website navigation, login and enrollment assistance, and browser troubleshooting.
  • Field technical support and electromechanical troubleshooting of hardware and software.
  • Advanced troubleshooting advisor on various anomalies.
  • Performed troubleshooting and maintenance of Dell PowerEdge 2500, 2600, and 2800 servers as well as Precision and Optiplex workstations.
  • Learned programming and functions of all products to assist in advanced troubleshooting field technicians and customers.
  • Worked closely with customers in a consulative role to Troubleshoot problems.
  • Assist customers with online troubleshooting for PCs and MACs.
  • Experience in troubleshooting Simplex, Notifier, FCI, Fenwal, Radionics and other fire alarm systems.
  • Contract work between careers: AAMSI - Fort Lauderdale, Prototyping, Breadboading, Troubleshooting avionics.

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338 Troubleshoot Jobs

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32. Daily Activities
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low Demand
Here's how Daily Activities is used in Senior Service Specialist jobs:
  • Observed and documented resident status and daily activities.
  • Assist with daily activities such as hygiene, feeding, dressing, shopping, cooking and other errands.
  • Fed, bathed, assisted with daily activities, drove to appointments, laundry, and general cleaning.
  • Provided assistance with daily activities for elders, including bathing, dressing, grooming, toileting, etc.
  • Escorted them to and from meals when required as well as took them to participate in daily activities.
  • Assumed the daily activities of day care center in order to provide instruction and care for seniors.
  • Provide basic care to patients, by assisting and encouraging them to perform daily activities.
  • Record documents on patients daily activities and behavior.
  • Provide assistance in daily activities with clients.
  • Helped the elderly with their daily activities.
  • Followed a designated bus route within New River Valley to assist handicappedworkers and the senior community with transportation to daily activities.
  • Certified Companion Aide Assisting elderly with daily activities.
  • Visit home of senior citizens and help with daily activities to ensure that they are able to perform thier daily task.
  • Assisted patients with daily activities such as dressing, eating, bathing, brushing teeth, pressure ulcer/skin care.
  • Home Health Aide, Assist patients with daily activities within their facilities
  • Travel w/senior to appointments Assist w/daily activities Light housekeeping
  • Helped residents with daily activities, such as bathing and ambulation Trained new employees Documented resident changes in Point Click Care
  • helped with daily activities all office equipment,
  • Light house work Daily activities Preparing meals

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1 Daily Activities Jobs

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33. Monthly Reports
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low Demand
Here's how Monthly Reports is used in Senior Service Specialist jobs:
  • Published a quarterly newsletter and prepared monthly reports for upper management.
  • Create monthly reports by job/class for each granted program and report it on NYS site, using their forms and demands.
  • Monitored program activities, staff and service delivery through site visits, written monthly reports and client feedback.
  • Produced monthly reports, recommendations, and evaluations for the Commission on Aging and Board of Selectman.
  • Submit daily, weekly, and monthly reports; production, mentoring, and claims.
  • Processed monthly reports for residents 60 and under, and attended monthly meetings.
  • Completed weekly and monthly reports to be submitted to the Executive Director.
  • Prepare the monthly reports for clients, fund administrators and auditors requests.
  • Maintain department work-flow - Prepare weekly and monthly reports.
  • Developed and maintained a variety of monthly reports to monitor status of agreements, request for proposals and insurance.
  • Prepared, reviewed, and reconciled monthly reports to submit to investors within the allotted remittance period.
  • Prepared and submitted accurate monthly reports to funders.

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34. RN
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low Demand
Here's how RN is used in Senior Service Specialist jobs:
  • Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
  • Assessed operational risk by employing bank procedures to ensure the overall effectiveness of internal controls.
  • Reconcile delivered and missing document reports with internal and external customers.
  • Collected and reviewed documents for new domestic and international commercial accounts.
  • Provide timely, accurate and thorough support to both internal and external clients' complex and routine derivative valuation related inquiries.
  • Provided satellite imagery and GIS support to layman media customers as well as to internal executives, sales and marketing personnel.
  • Conducted seminars on long-term care and hosted a one-hour weekly radio program (WLRN) featuring long-term care and annuities.
  • Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
  • Worked under the supervision of the physician to provide geriatric care and internal medicine.
  • Attend daily/weekly meetings providing feedback of the days' issues/concerns to prioritize direction.
  • Created and maintained the Customer Education Center homepage and PSO external homepage.
  • Enter accounts into Integrated Internal Accounting System to reconcile department proof.
  • Complied with all teaching regulations governed by hospital Code of Ethics.
  • Assist customers with ordering and or returns via call center phone.
  • Manage the escalated service concerns received from the first level agents.
  • Handled incoming and outbound calls based on learned skill sets.
  • Provide alternatives to different account needs.
  • Provided consultation to third party advisors concerning Fidelity mutual funds.
  • Work with Foreclosure attorneys to review affidavits and ensure they are accurate and complete.
  • Assist irrate customers with questions or concerns about debit card claims

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80 RN Jobs

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35. Blood Pressure
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low Demand
Here's how Blood Pressure is used in Senior Service Specialist jobs:
  • Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed.
  • Recorded patients' temperature, pulse and blood pressure, Worked with our clients therapists for PT and OT.
  • Check and monitor blood pressure, weight, temperature, mobility, and blood sugar levels of patients.
  • Documented dietary intake, temperature and blood pressure.

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1 Blood Pressure Jobs

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36. Emotional Support
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low Demand
Here's how Emotional Support is used in Senior Service Specialist jobs:
  • Provided behavioral/emotional support and supervision for clients with Alzheimer's.
  • Provided education and emotional support for group members.
  • Provided emotional support and companionship to clients.
  • Respond to the scene for crisis intervention, emotional support and provide resources for victims needs.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Provided emotional support & comfort ensuring a good quality of life was maintained.
  • Provided patients and families with emotional support.
  • Certified Nursing Assistant Perform ADL's Transfer patients Provide emotional support to residents

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37. Problem Resolution
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low Demand
Here's how Problem Resolution is used in Senior Service Specialist jobs:
  • Collaborated with internal Business Units to conduct complex account examination and problem resolution.
  • Maintained high level of customer satisfaction through effective problem resolution.
  • Trained 50+ employees over six years and provided outstanding customer service in troubleshooting, problem resolution, and decision making.
  • Calm angry customers, restore trust, and locate resources for problem resolution and design-best option resolution.
  • Provide customer service, operations processing, and problem resolution to Third Party Pension Administrator clients.
  • Work on the Premium Help Desk answering representative questions that deal with client problem resolution.
  • Exhibited a working knowledge of Retail TBC Problem Resolution processes.
  • Manage escalations and assist with problem resolution, as needed.
  • Established new procedures in the Problem Resolution Team.
  • Provided support to all levels of CSS Management for plan knowledge, problem resolution while building/maintaining working relationships client teams.

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103 Problem Resolution Jobs

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38. Independent Living
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low Demand
Here's how Independent Living is used in Senior Service Specialist jobs:
  • Promote and preserve Independent Living philosophy and consumer control.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.
  • Educated and worked closely with hospice, home health, rehabilitation, independent living facilities and government operated senior service organizations.
  • Enabled clients to progress from assisted living to more independent living, ensuring greater quality of life.
  • Train clients on independent living skills .

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7 Independent Living Jobs

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39. Doctor Appointments
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low Demand
Here's how Doctor Appointments is used in Senior Service Specialist jobs:
  • Transported clients to shopping malls, field trips, doctor appointments, and activities.
  • Assisted in transporting senior clients safely and punctually to and from scheduled doctor appointments.
  • Escorted to appointments (doctor appointments and social engagements).
  • Transported patient to doctor appointments and outings.
  • Provided transportation to and from doctor appointments.
  • Assist in coordinating doctor appointments.
  • Transport seniors to their doctor appointments
  • Assisted client to doctor appointments.
  • Take clients to Doctor appointments.
  • Provided shurfer services to patients Gave patients their medicine/took them to their doctor appointments and provided schedules
  • Assisted with personal hygiene and dressing Light housekeeping Transport to doctor appointments and shopping

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40. Physical Therapy
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low Demand
Here's how Physical Therapy is used in Senior Service Specialist jobs:
  • Performed a variety of physical therapy exercises for senior citizens recovering from previous chronic or acute injuries.
  • Coordinate OT services with Physical Therapy, Speech-Language Pathology and the Nursing department.
  • Escort on appointments (hair salon, physical therapy, etc.)
  • Coordinated all medical care needs and exercise & physical therapy programs.
  • Input Occupational Therapy and Physical Therapy notes into AllScripts.
  • Provide daily patient care assistance including physical therapy, safety supervision, respite care, hospice care and other Personal Care.
  • Managed Client's physical therapy Administered Client's medications Looked after Client's general welfare

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174 Physical Therapy Jobs

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41. Special Events
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low Demand
Here's how Special Events is used in Senior Service Specialist jobs:
  • Help transport/accompany residents to special events or outings Housekeeper Memory Care Unit.
  • Planned, scheduled, and supervised educational activities and recreation; including parties, speakers, and special events.
  • Manage on-site supervisors' schedules and coordinate seasonal travel schedules for all auto shows and special events.
  • Assisted with tray line and with preparation for special events.
  • Coordinate marketing production, activities and special events.
  • Planned and organized special events and projects.
  • Directed catering for special events.
  • Care for elderly patients as acting companion Organize activities and explain brochures of daily activities and special events
  • Designed programs, newsletters, flyers and special events for seniors.
  • Organized special events (i.e.
  • Volunteer I have been responsible for delivering meals to homebound seniors, coordinate special events for the seniors, and misc.

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21 Special Events Jobs

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42. Powerpoint
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low Demand
Here's how Powerpoint is used in Senior Service Specialist jobs:
  • Utilized PowerPoint and personal presentation skills for technical on-site training.
  • Worked with core Tech Team to develop and organize PowerPoint presentations, handouts, and other resources for training purposes.
  • Use all office equipment, and works with Microsoft software such as Word, Excel, PowerPoint, and outlook.
  • Maintained HR data tracking for VP of HR via powerpoint and excel.

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63 Powerpoint Jobs

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43. Bed Linens
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low Demand
Here's how Bed Linens is used in Senior Service Specialist jobs:
  • Care for patients by changing bed linens, washing/ironing laundry, and cleaning.
  • Changed bed linens, washed and ironed laundry and cleaned patient quarters.
  • Changed bed linens, and clean patient quarters and equipment.
  • Change bed linens or make beds.
  • Changed bed linens, ran errands.
  • Change bed linens, wash and iron clients laundry, and clean clients homes.

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44. Medical Records
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low Demand
Here's how Medical Records is used in Senior Service Specialist jobs:
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and best course of treatment.
  • Manage daily office operations, medical supply inventory control, maintained medical records and charts.
  • Comply with Sunshine Law requests from callers and request from doctors for medical records.
  • Prepare medical records for patients and ordering physicians, including disc and films.
  • Audit medical records and totals and request missing information from attorneys.
  • Updated clients medical records and medications.
  • Managed the department and supervise clerical workers, directing and controlling activities of personnel in the medical records department.
  • Chart on each resident electronically using Electronic Medical Records (EMR) Optimus Charting System.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Maintained EPRs and correct charge edits.. Scanned medical records into EMR system.. Scrubbed charges in Patient Keeper.. Answer phones..

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62 Medical Records Jobs

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45. Ensure Compliance
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low Demand
Here's how Ensure Compliance is used in Senior Service Specialist jobs:
  • Provided resource/technical support to ensure compliance with regulating mandates and complete knowledge and utilization of products/services.
  • Prepared the appropriate documentation to ensure compliance with regulatory requirements and KFCU lending policy and procedures.
  • Developed multiple policies and procedures and conducted asset management audits to ensure compliance.
  • Volunteered with U.S. Customs processing cargo and passengers to ensure compliance and smoother transition at U.S. Inbound Ports.
  • Worked with corporate attorneys to ensure compliance for all aspects of re-pricing including disclosures and system requirements.
  • Ensured effective implementation of training plans to ensure compliance with all federal and state labor laws.
  • Analyzed and reviewed clients' accounts to ensure compliance with banking regulations on wire transfers.
  • Clean and maintain storage areas in order to ensure compliance with safety regulations.
  • Compile Department required policy and procedures forms from staff and ensure compliance.
  • Coordinated activities to ensure compliance with the Senior Center guidelines and procedures.
  • Tracked and set deadline responses to ensure compliance.
  • Monitor and evaluate subcontractor performance, ensure compliance with contractual requirements, programmatic standards and with applicable building and construction codes.
  • Update accounts eligible for the Service Members Civil Relief Act; produced several reportsto ensure compliance.

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46 Ensure Compliance Jobs

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46. Medical Appointments
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low Demand
Here's how Medical Appointments is used in Senior Service Specialist jobs:
  • Accompanied clients to medical appointments, provided reports/updates to family members.
  • Scheduled and accompanied clients to medical appointments.
  • Transported patients to medical appointments.
  • Performed duties such as cleaning the home, preparing meals, bathing the patient, shopping and assisting at medical appointments.
  • Provided transportation for medical appointments and to meet daily patient needs.
  • Arrange medical appointments and transportation for clients.
  • Home Care: housekeeping, laundry, shopping for errands, transportation, arrange for medical appointments.
  • Care Giver Provided personalized and compassionate care to senior citizens General housekeeping, shopping, setting medical appointments.

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47. Insurance Companies
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low Demand
Here's how Insurance Companies is used in Senior Service Specialist jobs:
  • Handle appropriate communications with financial institutions and insurance companies to document and accept surety bonds and letters of credit.
  • Determined risk and established policies for insurance companies.
  • Communicate with service partners and insurance companies to ensure we have all the correct documentation.
  • Keep in contact with title agents, escrow agents, and insurance companies.
  • Provide clinical information to various insurance companies on behalf of the patient.
  • Work directly with customers, third parties, dealerships and insurance companies.
  • Processed invoices for Law Firms and Swiss Re Insurance Companies.
  • Key Contributions Successfully recovered over $1,000,000 in claims from title insurance companies.

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48. Federal Regulations
demand arrow
low Demand
Here's how Federal Regulations is used in Senior Service Specialist jobs:
  • Complete required forms and documents in accordance with company policy and federal regulations.
  • Interpreted State and Federal regulations pertaining to disaster related emergency operations.
  • Comply with State and Federal regulations to ensure agency integrity.
  • Assist senior management with enforcing all security procedures, complying with the Bank Secrecy Act (BSA) and Federal Regulations.
  • Keep current with federal regulations and polices within the industry and update department as needed.
  • Train employees and maintain personnel records to ensure compliance with all state and federal regulations.
  • Researched and calculated taxable and nontaxable payouts within IRS, SEC and federal regulations.
  • Stay up to date and in compliance with state and federal regulations.
  • Determine facility compliance with state and federal regulations and licensure requirements.

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11 Federal Regulations Jobs

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49. New Clients
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low Demand
Here's how New Clients is used in Senior Service Specialist jobs:
  • Put together packages of introductory material for new clients
  • Prospect new clients and grow client base through outbound sales calls, telecommunications, direct mail and meeting presentations.
  • Achieved monthly sales goals by 100% or greater month over month by obtaining new clients.
  • Prepare for new admissions, discharges, and transfers; orient new clients to the facility.
  • Attracted new clients and projects that increased revenue from $250,000 to $770,000 annually.
  • Provided all new clients with contract agreements.
  • Coordinate Service Plans for new Clients.
  • Recruited and assessed new clients Assessed and connected participants with the human services needed Researched additional funding sources

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50. Medication Administration
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low Demand
Here's how Medication Administration is used in Senior Service Specialist jobs:
  • Assisted with deliveries- observation of the mother and neonate, medication administration, assessment and nursing interventions.
  • Certified in medication administration and provided therapeutic recreation in both music and art to clients.
  • Staff training of Medication Administration with monthly medication reviews.
  • Teach, maintain and monitor/supervise medication administration program.
  • Cook, clean, transportation, bathing, medication administration, and personal care.
  • Transport, medication administration, minor health aid, building strong caring relationships.
  • Help clients with daily mobility, cognition, and medication administration.
  • Handled medication administration including charting and documentation of meds given.
  • Provided services to private clients, including bathing, transference, medication administration, companionship, transportation and health monitoring.
  • License Practical Nurse Responsibilities include: Medication administration, wound care, transfers, admission, readmission, etc

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Senior Service Specialist Jobs

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20 Most Common Skills For A Senior Service Specialist

Customer Service

16.9%

Meal Prep

12.2%

Procedures

10.9%

Technical Support

9.8%

Financial Transactions

8.0%

Personal Care

4.8%

Daily Living

4.3%

Treatment Plans

3.3%

Phone Calls

3.2%

Payroll

3.1%

Company Policies

3.1%

Data Entry

2.7%

Vital Signs

2.6%

Community Resources

2.5%

Medication Reminders

2.3%

Audit

2.2%

ADL

2.2%

Medicaid

2.1%

Patient Care

2.1%

Dementia

1.8%
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Typical Skill-Sets Required For A Senior Service Specialist

Rank Skill
1 Customer Service 13.1%
2 Meal Prep 9.5%
3 Procedures 8.4%
4 Technical Support 7.6%
5 Financial Transactions 6.2%
6 Personal Care 3.7%
7 Daily Living 3.3%
8 Treatment Plans 2.5%
9 Phone Calls 2.5%
10 Payroll 2.4%
11 Company Policies 2.4%
12 Data Entry 2.1%
13 Vital Signs 2.0%
14 Community Resources 1.9%
15 Medication Reminders 1.8%
16 Audit 1.7%
17 ADL 1.7%
18 Medicaid 1.7%
19 Patient Care 1.6%
20 Dementia 1.4%
21 Alzheimer 1.2%
22 New Accounts 1.2%
23 Special Projects 1.2%
24 Staff Members 1.2%
25 Office Supplies 1.1%
26 High Volume 1.1%
27 CNA 1.1%
28 Hospice 1.1%
29 State Regulations 0.9%
30 HR 0.9%
31 Troubleshoot 0.9%
32 Daily Activities 0.9%
33 Monthly Reports 0.8%
34 RN 0.6%
35 Blood Pressure 0.6%
36 Emotional Support 0.6%
37 Problem Resolution 0.6%
38 Independent Living 0.6%
39 Doctor Appointments 0.5%
40 Physical Therapy 0.5%
41 Special Events 0.5%
42 Powerpoint 0.5%
43 Bed Linens 0.5%
44 Medical Records 0.5%
45 Ensure Compliance 0.5%
46 Medical Appointments 0.5%
47 Insurance Companies 0.5%
48 Federal Regulations 0.5%
49 New Clients 0.5%
50 Medication Administration 0.4%
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26,741 Senior Service Specialist Jobs

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