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If you like working with your hands and getting out and about, then you'd probably enjoy working as a senior service technician. You'll also enjoy this type of job if you're handy with repairs and like figuring out how things work.

Service technicians provide a range of repair and installation services. They often travel to their client's business or home to work on appliances, office equipment, computers, and many other things. Senior service technicians also sometimes work as the go-to-person for handling building maintenance issues.

The ideal service technician should be punctual, able to correctly diagnose a problem, and repair any manufacturing equipment quickly. Flexibility and good time-management skills are key because service technicians may get a service call at any time. They must also have good customer service skills, since they are dealing with the public for a good part of the day.

All that is needed to get into this field is a high school diploma or GED. However, you may wish to get a technical certificate or associate's degree to become further educated in the area in which you work.

What Does a Senior Service Technician Do

There are certain skills that many senior service technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed dexterity, mechanical skills and organizational skills.

Learn more about what a Senior Service Technician does

How To Become a Senior Service Technician

If you're interested in becoming a senior service technician, one of the first things to consider is how much education you need. We've determined that 34.1% of senior service technicians have a bachelor's degree. In terms of higher education levels, we found that 3.9% of senior service technicians have master's degrees. Even though some senior service technicians have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Senior Service Technician

Career Path For a Senior Service Technician

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a senior service technician can determine their career goals through the career progression. For example, they could start out with a role such as service manager, progress to a title such as operations manager and then eventually end up with the title product manager.

Senior Service Technician

Average Salary for a Senior Service Technician

Senior Service Technicians in America make an average salary of $74,893 per year or $36 per hour. The top 10 percent makes over $108,000 per year, while the bottom 10 percent under $51,000 per year.
Average Senior Service Technician Salary
$74,893 Yearly
$36.01 hourly

What Am I Worth?


Roles and Types of Senior Service Technician

The role of a senior service technician includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general senior service technician responsibilities:

  • Improving the user experience and productivity with microsoft’s flagship products. Partnering with the engineering teams to represent
  • Provide 24 x 7 tier ii
  • Duties will include all aspects of bridge detailing from bridge layouts through full structural details following txdot detailing procedures. Cad technician shall create reference, seed

There are several types of senior service technician, including:

Field Service Technician


Field Service Technicians may be employed by a number of different industries and companies. Their general task is to inspect and troubleshoot issues with equipment on-site, in various facilities. They install, repair, and maintain equipment, advise customers on the correct use of machinery, and conduct testing of machines and implement improvements.

Field service technicians travel to client locations, responding to service requests. They support customers who have issues with technical equipment by identifying the problem and performing troubleshooting.

They are expected to build good relationships with customers, as they represent their company on location, so being friendly and patient is just as important for a successful field service technician as scoring high in mechanical aptitude.

  • Average Salary: $54,339
  • Degree: Associate Degree

Service Engineer


As a customer, we like to thoroughly understand the company's services and the products they offer. In this case, Service engineers will interact with you to provide all the necessary information. They also arrange discussions about procedures to address the requests and concerns of their customers. Sometimes, they are ordered to visit remote client locations to perform maintenance functions or resolve issues.

A service engineer's responsibilities include upgrading systems to boost productivity, troubleshoot, note issues in the system, and identify business opportunities for the company to make maximum revenue. They also offer technical and supervisory support to the crew members and communicate with them at every level.

Working as a full-time service engineer, you can enjoy various benefits such as uniform, travel, meal, fuel, and medical allowance. If these benefits aren't attractive enough, its impressive $42.15 per hour salary will surely do the trick. If you desire to become one, develop excellent communication and top-notch analytical thinking skills.

  • Average Salary: $87,151
  • Degree: Bachelor's Degree

Service Technician Lead


In high school, the service technician lead was probably voted "most likely to MacGyver on their way off a desert island with a piece of rope, a pair of pliers, and a pineapple." A person needs to be very handy and have creative problem-solving skills to be a successful service technician lead.

Depending on where they work, the service technician lead could work with a variety of equipment. They could install and maintain computers, networks, Cisco routers, and even golf carts. Regardless of where they work, service technician leads need to have years of experience in maintenance and the ability to solve problems creatively.

Working as a service technician lead also involves a lot of people skills. The service technician lead is responsible for a team of more junior service technicians. They instruct newer colleagues on best repair procedures and make sure everyone follows OSHA regulations. On a repair team, the buck stops with the service technician lead.

  • Average Salary: $104,707
  • Degree: Bachelor's Degree

States With The Most Senior Service Technician Jobs

Mouse over a state to see the number of active senior service technician jobs in each state. The darker areas on the map show where senior service technicians earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Senior Service Technician Jobs By State

RankStateNumber of JobsAverage Salary
4New York2,354$91,275
6North Carolina1,966$62,679
12New Jersey1,367$90,822
24South Carolina918$61,676
38New Hampshire349$76,422
39New Mexico316$76,137
40West Virginia271$57,426
44South Dakota184$69,352
45Rhode Island178$75,622
47North Dakota174$77,643

Senior Service Technician Education

Senior Service Technician Majors

12.9 %

Senior Service Technician Degrees


39.3 %


34.1 %

High School Diploma

11.6 %

Top Skills For a Senior Service Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.9% of senior service technicians listed customer service on their resume, but soft skills such as dexterity and mechanical skills are important as well.

Choose From 10+ Customizable Senior Service Technician Resume templates

Zippia allows you to choose from different easy-to-use Senior Service Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Service Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Senior Service Technician diversity

Senior Service Technician Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among senior service technicians, 11.8% of them are women, while 88.2% are men.

  • The most common race/ethnicity among senior service technicians is White, which makes up 72.7% of all senior service technicians.

  • The most common foreign language among senior service technicians is Spanish at 54.3%.

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Best States For a Senior Service Technician

Some places are better than others when it comes to starting a career as a senior service technician. The best states for people in this position are Washington, Hawaii, New York, and New Jersey. Senior service technicians make the most in Washington with an average salary of $104,501. Whereas in Hawaii and New York, they would average $103,123 and $91,275, respectively. While senior service technicians would only make an average of $90,822 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Senior Service Technician Jobs: 456
Highest 10% Earn:
Location Quotient:

2. Hawaii

Total Senior Service Technician Jobs: 170
Highest 10% Earn:
Location Quotient:

3. Iowa

Total Senior Service Technician Jobs: 1,121
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Senior Service Technicians

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Top Senior Service Technician Employers

Most Common Employers For Senior Service Technician

RankCompanyAverage SalaryHourly RateJob Openings
3Best Buy$98,533$47.3768
5Atmos Energy$96,868$46.5729
6Gardner Denver$96,524$46.4110
8Lincare Holdings$92,437$44.4416

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