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Become A Senior Service Technician

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Working As A Senior Service Technician

  • Repairing and Maintaining Mechanical Equipment
  • Operating Vehicles, Mechanized Devices, or Equipment
  • Handling and Moving Objects
  • Making Decisions and Solving Problems
  • Inspecting Equipment, Structures, or Material
  • Unpleasant/Hazardous Environment

  • Make Decisions

  • $48,620

    Average Salary

What Does A Senior Service Technician Do

Heavy vehicle and mobile equipment service technicians, also called mechanics, inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.

Duties

Heavy vehicle and mobile equipment service technicians typically do the following:

  • Consult equipment operating manuals, blueprints, and drawings
  • Perform scheduled maintenance, such as cleaning and lubricating parts
  • Diagnose and identify malfunctions, using computerized tools and equipment
  • Inspect, repair, and replace defective or worn parts, such as bearings, pistons, and gears
  • Overhaul and test major components, such as engines, hydraulics, and electrical systems
  • Disassemble and reassemble heavy equipment and components
  • Travel to worksites to repair large equipment, such as cranes
  • Maintain logs of equipment condition and work performed

Heavy vehicles and mobile equipment are critical to many industrial activities, including construction and railroad transportation. Various types of equipment, such as tractors, cranes, and bulldozers, are used to haul materials, till land, lift beams, and dig earth to pave the way for development and construction.

Heavy vehicle and mobile equipment service technicians repair and maintain engines, hydraulic systems, transmissions, and electrical systems of agricultural, industrial, construction, and rail equipment. They ensure the performance and safety of fuel lines, brakes, and other systems.

Service technicians use diagnostic computers and equipment to identify problems and make adjustments or repairs. For example, they may use an oscilloscope to observe the signals produced by electronic components. Service technicians also use many different power and machine tools, including pneumatic wrenches, lathes, and welding equipment. A pneumatic tool, such as an impact wrench, is an air tool powered by compressed air.

Service technicians also use many different hand tools, such as screwdrivers, pliers, and wrenches, to work on small parts and in hard-to-reach areas. They generally purchase these tools over the course of their careers, often investing thousands of dollars in their inventory.

After identifying malfunctioning equipment, service technicians repair, replace, and recalibrate components such as hydraulic pumps and spark plugs. This may involve disassembling and reassembling major equipment or making adjustments through an onboard computer program.

Farm equipment mechanics and service technicians service and repair farm equipment, such as tractors and harvesters. They also work on smaller consumer-grade lawn and garden tractors. Most work for dealer repair shops, where farmers increasingly send their equipment for maintenance.   

Mobile heavy equipment mechanics repair and maintain construction and surface mining equipment, such as bulldozers, cranes, graders, and excavators. Most work for governments, equipment rental and leasing shops, and large construction and mining companies.

Rail car repairers specialize in servicing railroad locomotives, subway cars, and other rolling stock. They usually work for railroad, public and private transit companies, and rail car manufacturers.

For information about technicians and mechanics who work primarily on automobiles, see the profile on automotive service technicians and mechanics.

For information about technicians and mechanics who work primarily on large trucks and buses, see the profile on diesel service technicians and mechanics.

For information about technicians and mechanics who primarily work on motorboats, motorcycles, and small all-terrain vehicles, see the profile on small engine mechanics.

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How To Become A Senior Service Technician

Most heavy vehicle and mobile equipment service technicians have a high school diploma or equivalent. Because vehicle and equipment technology is increasingly sophisticated and computerized, some employers prefer to hire service technicians who have completed a formal training program at a postsecondary institution.

Education

Most heavy vehicle and mobile equipment service technicians have a high school diploma or equivalent. High school courses in automotive repair, electronics, physics, and welding provide a strong foundation for a service technician’s career. However, high school graduates often need further training to become fully qualified.

Completing a vocational or other postsecondary training program in diesel technology or heavy equipment mechanics is increasingly considered the best preparation for some entry-level positions. Offered by vocational schools and community colleges, these programs cover the basics of diagnostic techniques, electronics, and other related subjects. Most programs last 1 to 2 years and lead to certificates of completion. Other programs, which lead to associate’s degrees, generally take 2 years to complete.

Training

Entry-level workers with no formal background in heavy vehicle repair often receive a few months of on-the-job training before they begin performing routine service tasks and making minor repairs. Trainees advance to more complex work as they show competence, and usually become fully qualified after 3 to 4 years of work.

Service technicians who have completed a postsecondary training program in diesel technology or heavy equipment mechanics require less training.

Many employers send new service technicians to training sessions conducted by equipment manufacturers. Training sessions may focus on particular components and technologies or types of equipment.

Licenses, Certifications, and Registrations

Some manufacturers offer certification in specific repair methods or equipment. Although not required, certification can demonstrate a service technician’s competence and usually commands higher pay.

Important Qualities

Dexterity. Heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination.

Mechanical skills. Heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other. They must often disassemble major parts for repairs and be able to reassemble them.

Organizational skills. Heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories.

Physical strength. Heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury.

Troubleshooting skills. Heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment, which can help find the source of malfunctions when they are difficult to identify.

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Senior Service Technician Jobs

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Senior Service Technician Career Paths

Senior Service Technician
Field Engineer Operations Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Network Engineer Network Administrator Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Project Manager Program Manager General Manager
Director Of Sales
10 Yearsyrs
Network Engineer Technical Manager Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Service Manager General Manager
District Manager
7 Yearsyrs
Lead Technician Service Manager Account Manager
District Sales Manager
7 Yearsyrs
Service Manager Operations Manager
General Manager
7 Yearsyrs
Field Engineer Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Technical Support Specialist Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Technology Manager
8 Yearsyrs
Computer Aided Design Designer Designer Graphic Designer
Marketing Manager
6 Yearsyrs
Senior Technologist Project Manager Program Manager
Operations Director
9 Yearsyrs
Senior Technologist Systems Administrator Information Technology Manager
Operations Manager
7 Yearsyrs
Network Administrator Systems Analyst Business Analyst
Product Manager
7 Yearsyrs
Technical Support Specialist Systems Engineer Project Manager
Program Manager
8 Yearsyrs
Lead Technician Senior Consultant Product Manager
Regional Sales Manager
9 Yearsyrs
Computer Aided Design Designer Project Manager Product Manager
Sales Manager
5 Yearsyrs
Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Network Administrator Information Technology Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Do you work as a Senior Service Technician?

Help others decide if this is a good career for them

Average Length of Employment
Junior Technician 1.6 years
Dell Technician 1.4 years
Top Employers Before
Technician 5.3%
Draftsman 2.6%
Top Employers After
Owner 4.5%
Consultant 3.2%
Technician 3.2%

Do you work as a Senior Service Technician?

Senior Service Technician Demographics

Gender

Male

86.1%

Female

12.3%

Unknown

1.5%
Ethnicity

White

62.4%

Hispanic or Latino

15.0%

Black or African American

11.6%

Asian

7.2%

Unknown

3.8%
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Languages Spoken

Spanish

55.6%

Carrier

11.1%

Portuguese

7.4%

French

7.4%

Cheyenne

3.7%

Korean

3.7%

Chinese

1.9%

Vietnamese

1.9%

German

1.9%

Serbian

1.9%

Japanese

1.9%

Arabic

1.9%
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Senior Service Technician Education

Schools

University of Phoenix

24.6%

Colorado Technical University

7.9%

More Tech Institute

5.8%

Strayer University

5.8%

Universal Technical Institute

5.2%

Wake Technical Community College

4.2%

Houston Community College

4.2%

A-Technical College

4.2%

Ferris State University

3.7%

Community College of the Air Force

3.7%

Western Governors University

3.7%

Troy University

3.1%

Erie Community College

3.1%

George Mason University

3.1%

DePaul University

3.1%

University of Houston

3.1%

Southern New Hampshire University

3.1%

College of Southern Nevada

3.1%

University of Alabama

2.6%

ECPI University

2.6%
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Majors

Business

15.3%

Electrical Engineering

12.9%

Computer Science

11.7%

Computer Information Systems

8.5%

Information Technology

7.8%

Electrical Engineering Technology

6.2%

Computer Networking

5.4%

Heating And Air Conditioning

4.2%

Drafting And Design

4.1%

Criminal Justice

2.8%

Computer Engineering

2.6%

General Studies

2.4%

Automotive Technology

2.3%

Environmental Control Technologies/Technicians

2.3%

Accounting

2.2%

Computer Technical Support

2.1%

Psychology

1.9%

Liberal Arts

1.9%

Education

1.8%

Engineering

1.7%
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Degrees

Other

31.2%

Bachelors

26.2%

Associate

22.5%

Certificate

8.9%

Masters

7.9%

Diploma

2.7%

License

0.4%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Senior Service Technician Salaries

Job Title Company Location Start Date Salary
Senior Development Operations, Executions Services Technology Operations KCG Americas LLC Jersey City, NJ Mar 25, 2016 $200,000
Technical Analysis Services & Applications Senior Thomson Reuters (Markets) LLC New York, NY Apr 13, 2012 $142,000
Technical Analysis Services & Applications Senior Thomson Reuters (Markets) LLC New York, NY May 07, 2012 $142,000
Senior Computer Vision Software/DEV Tech Engineer Nvidia Corporation Santa Clara, CA Aug 08, 2015 $134,837 -
$170,000
Senior Technical Services IBM Corporation Schaumburg, IL Oct 17, 2012 $113,772
Senior Service Technician Schlatter North America, Inc. Houston, TX Nov 17, 2015 $105,269
SR. Computer Technologist Telecommunication Systems, Inc. Seattle, WA Jan 12, 2016 $105,111
Senior Technical Services Profession IBM Corporation Olympia, WA Dec 22, 2016 $98,500 -
$106,176
SR. Computer Technologist Telecommunication Systems, Inc. Seattle, WA Jan 12, 2013 $98,423
ITS Standard Senior Ernst & Young U.S. LLP New York, NY Oct 02, 2011 $95,000
Senior Service Technician Brueckner Group USA, Inc. Portsmouth, NH Sep 03, 2015 $92,000
Senior Computer Technologist Telecommunication Systems, Inc. Seattle, WA Jan 18, 2010 $92,000
Senior Service Technician MTU Detroit Diesel, Inc. San Leandro, CA Jul 09, 2010 $88,000
Senior Service Technician Tognum America Inc. San Leandro, CA Jun 22, 2012 $86,800
Senior CAD Technician ARUP North America, Ltd. Chicago, IL Mar 22, 2016 $84,677
SR. CAD Technician ARUP North America Ltd. Chicago, IL Nov 18, 2015 $81,500
Senior CAD Technician ARUP North America Ltd. Chicago, IL Mar 09, 2015 $81,494
Senior Service Technician Rockwell Automation, Inc. Houston, TX Oct 01, 2010 $81,428
Advisory Services Senior-Strategic Technology Ernst & Young U.S. LLP New York, NY Jul 25, 2011 $79,310 -
$144,000
FSO Strategic Technology Advisory Services Senior Ernst & Young U.S. LLP McLean, VA Feb 28, 2011 $79,310 -
$144,000
Technology Risk Services Senior Ernst & Young U.S. LLP Palo Alto, CA Oct 13, 2011 $79,310 -
$144,444
Technology Risk Services Senior Ernst & Young U.S. LLP Columbus, OH Oct 13, 2011 $79,310 -
$85,500
FSO Strategic Technology Advisory Services Senior Ernst & Young LLP New York, NY Sep 28, 2010 $74,360 -
$150,400
Information Technology Advisory Services Senior Ernst & Young U.S. LLP New York, NY Jun 15, 2011 $74,360 -
$143,000
FSO Strategic Technology Advisory Services Senior Ernst & Young LLP McLean, VA May 03, 2010 $73,549 -
$139,000
Strategic Technology Advisory Services-Senior Ernst & Young U.S. LLP New York, NY Dec 15, 2010 $72,200 -
$143,000
FSO Strategic Technology Advisory Services Senior Ernst & Young LLP Charlotte, NC Feb 01, 2011 $72,030 -
$125,000
Senior Service Technician Bosch Packaging Services, Inc. Brooklyn Park, MN Aug 14, 2015 $72,000 -
$84,000
ITS Transfer Pricing Senior Ernst & Young U.S. LLP New York, NY Sep 14, 2011 $71,302 -
$143,000
Senior CAD Technician ARUP North America Ltd. Chicago, IL Sep 25, 2012 $70,595 -
$85,250

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Top Skills for A Senior Service Technician

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  1. Computer
  2. Desktop
  3. Personal Computers
You can check out examples of real life uses of top skills on resumes here:
  • Performed trouble-shooting and problem resolution; performed computer and peripheral installations, maintenance and upgrades.
  • Specialized in desktop publishing applications for newspaper and graphic design companies.
  • Performed upgrades and troubleshooting software and hardware on personal computers.
  • Set up and maintained HP Laser Jet network printers, managed through HP Print Server Appliances.
  • Assisted in leading an effort to analyze and upgrade all laptops and peripherals used by the Regions 300+ in-home technicians.

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Top Senior Service Technician Employers

Jobs From Top Senior Service Technician Employers

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