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Become A Senior Service Technician

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Working As A Senior Service Technician

  • Repairing and Maintaining Mechanical Equipment
  • Operating Vehicles, Mechanized Devices, or Equipment
  • Handling and Moving Objects
  • Making Decisions and Solving Problems
  • Inspecting Equipment, Structures, or Material
  • Unpleasant/Hazardous Environment

  • Make Decisions

  • $75,000

    Average Salary

What Does A Senior Service Technician Do

Heavy vehicle and mobile equipment service technicians, also called mechanics, inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.

Duties

Heavy vehicle and mobile equipment service technicians typically do the following:

  • Consult equipment operating manuals, blueprints, and drawings
  • Perform scheduled maintenance, such as cleaning and lubricating parts
  • Diagnose and identify malfunctions, using computerized tools and equipment
  • Inspect, repair, and replace defective or worn parts, such as bearings, pistons, and gears
  • Overhaul and test major components, such as engines, hydraulics, and electrical systems
  • Disassemble and reassemble heavy equipment and components
  • Travel to worksites to repair large equipment, such as cranes
  • Maintain logs of equipment condition and work performed

Heavy vehicles and mobile equipment are critical to many industrial activities, including construction and railroad transportation. Various types of equipment, such as tractors, cranes, and bulldozers, are used to haul materials, till land, lift beams, and dig earth to pave the way for development and construction.

Heavy vehicle and mobile equipment service technicians repair and maintain engines, hydraulic systems, transmissions, and electrical systems of agricultural, industrial, construction, and rail equipment. They ensure the performance and safety of fuel lines, brakes, and other systems.

Service technicians use diagnostic computers and equipment to identify problems and make adjustments or repairs. For example, they may use an oscilloscope to observe the signals produced by electronic components. Service technicians also use many different power and machine tools, including pneumatic wrenches, lathes, and welding equipment. A pneumatic tool, such as an impact wrench, is an air tool powered by compressed air.

Service technicians also use many different hand tools, such as screwdrivers, pliers, and wrenches, to work on small parts and in hard-to-reach areas. They generally purchase these tools over the course of their careers, often investing thousands of dollars in their inventory.

After identifying malfunctioning equipment, service technicians repair, replace, and recalibrate components such as hydraulic pumps and spark plugs. This may involve disassembling and reassembling major equipment or making adjustments through an onboard computer program.

Farm equipment mechanics and service technicians service and repair farm equipment, such as tractors and harvesters. They also work on smaller consumer-grade lawn and garden tractors. Most work for dealer repair shops, where farmers increasingly send their equipment for maintenance.   

Mobile heavy equipment mechanics repair and maintain construction and surface mining equipment, such as bulldozers, cranes, graders, and excavators. Most work for governments, equipment rental and leasing shops, and large construction and mining companies.

Rail car repairers specialize in servicing railroad locomotives, subway cars, and other rolling stock. They usually work for railroad, public and private transit companies, and rail car manufacturers.

For information about technicians and mechanics who work primarily on automobiles, see the profile on automotive service technicians and mechanics.

For information about technicians and mechanics who work primarily on large trucks and buses, see the profile on diesel service technicians and mechanics.

For information about technicians and mechanics who primarily work on motorboats, motorcycles, and small all-terrain vehicles, see the profile on small engine mechanics.

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How To Become A Senior Service Technician

Most heavy vehicle and mobile equipment service technicians have a high school diploma or equivalent. Because vehicle and equipment technology is increasingly sophisticated and computerized, some employers prefer to hire service technicians who have completed a formal training program at a postsecondary institution.

Education

Most heavy vehicle and mobile equipment service technicians have a high school diploma or equivalent. High school courses in automotive repair, electronics, physics, and welding provide a strong foundation for a service technician’s career. However, high school graduates often need further training to become fully qualified.

Completing a vocational or other postsecondary training program in diesel technology or heavy equipment mechanics is increasingly considered the best preparation for some entry-level positions. Offered by vocational schools and community colleges, these programs cover the basics of diagnostic techniques, electronics, and other related subjects. Most programs last 1 to 2 years and lead to certificates of completion. Other programs, which lead to associate’s degrees, generally take 2 years to complete.

Training

Entry-level workers with no formal background in heavy vehicle repair often receive a few months of on-the-job training before they begin performing routine service tasks and making minor repairs. Trainees advance to more complex work as they show competence, and usually become fully qualified after 3 to 4 years of work.

Service technicians who have completed a postsecondary training program in diesel technology or heavy equipment mechanics require less training.

Many employers send new service technicians to training sessions conducted by equipment manufacturers. Training sessions may focus on particular components and technologies or types of equipment.

Licenses, Certifications, and Registrations

Some manufacturers offer certification in specific repair methods or equipment. Although not required, certification can demonstrate a service technician’s competence and usually commands higher pay.

Important Qualities

Dexterity. Heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination.

Mechanical skills. Heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other. They must often disassemble major parts for repairs and be able to reassemble them.

Organizational skills. Heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories.

Physical strength. Heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury.

Troubleshooting skills. Heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment, which can help find the source of malfunctions when they are difficult to identify.

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Senior Service Technician Career Paths

Senior Service Technician
Service Manager Operations Manager Project Manager
Product Manager
6 Yearsyrs
Service Manager Project Manager
Information Technology Director
10 Yearsyrs
Service Manager Sales Manager Project Manager
Service Delivery Manager
10 Yearsyrs
Service Manager
6 Yearsyrs
Owner Maintenance Manager Manager
Information Technology Manager
7 Yearsyrs
Owner Maintenance Manager
Facilities Maintenance Manager
10 Yearsyrs
Owner Facilities Manager Operations Manager
Service Operations Manager
8 Yearsyrs
Owner/Operator
General Contractor
5 Yearsyrs
Owner/Operator Maintenance Manager Production Manager
Engineering Manager
10 Yearsyrs
Owner/Operator Department Supervisor Production Manager
Technical Manager
7 Yearsyrs
Manager Production Manager Technical Manager
Technical Operations Manager
8 Yearsyrs
Manager President/Owner Project Superintendent
Project Engineering Manager
7 Yearsyrs
Assistant Manager Warehouse Manager Field Supervisor
Installation Manager
6 Yearsyrs
Assistant Manager Assistant Branch Manager
Branch Service Manager
7 Yearsyrs
Assistant Manager Warehouse Manager Quality Control Manager
Technical Services Manager
7 Yearsyrs
Lead Technician
Service Technician Lead
6 Yearsyrs
Lead Technician Project Leader Group Leader
Laboratory Manager
5 Yearsyrs
Lead Technician Service Technician Lead Technical Services Manager
Regional Service Manager
9 Yearsyrs
Technical Services Manager Regional Service Manager
Area Service Manager
7 Yearsyrs
Service Technician Lead
Technical Services Supervisor
5 Yearsyrs
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Do you work as a Senior Service Technician?

Help others decide if this is a good career for them

Average Length of Employment
Junior Technician 1.7 years
Top Careers Before Senior Service Technician
Technician 5.5%
Owner 3.0%
Top Careers After Senior Service Technician
Owner 4.6%
Technician 4.1%
Manager 3.4%

Do you work as a Senior Service Technician?

Senior Service Technician Demographics

Gender

Male

80.2%

Female

11.3%

Unknown

8.5%
Ethnicity

White

61.8%

Hispanic or Latino

15.6%

Black or African American

11.9%

Asian

7.1%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

54.3%

Carrier

14.3%

French

8.6%

Portuguese

5.7%

Cheyenne

2.9%

Arabic

2.9%

Turkish

1.4%

Chinese

1.4%

Vietnamese

1.4%

German

1.4%

Persian

1.4%

Serbian

1.4%

Japanese

1.4%

Korean

1.4%
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Senior Service Technician Education

Schools

University of Phoenix

27.8%

Strayer University

6.2%

Colorado Technical University

5.9%

More Tech Institute

5.5%

Universal Technical Institute

5.1%

A-Technical College

4.4%

Community College of the Air Force

4.0%

Wake Technical Community College

4.0%

Western Governors University

4.0%

The Academy

3.3%

Ohio State University

3.3%

Houston Community College

3.3%

Purdue University

3.3%

Ferris State University

2.9%

Middle Tennessee State University

2.9%

Troy University

2.9%

American InterContinental University

2.9%

Southern New Hampshire University

2.9%

New York University

2.6%

Wentworth Institute of Technology

2.6%
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Majors

Business

14.3%

Electrical Engineering

13.7%

Computer Science

11.4%

Computer Information Systems

7.4%

Information Technology

6.9%

Electrical Engineering Technology

6.7%

Drafting And Design

4.8%

Heating And Air Conditioning

4.7%

Computer Networking

4.3%

Environmental Control Technologies/Technicians

3.2%

Criminal Justice

2.8%

General Studies

2.5%

Accounting

2.4%

Automotive Technology

2.4%

Psychology

2.4%

Management

2.2%

Computer Engineering

2.2%

Education

2.0%

Computer Technical Support

2.0%

Liberal Arts

1.8%
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Degrees

Other

30.9%

Bachelors

25.8%

Associate

24.2%

Certificate

8.4%

Masters

7.3%

Diploma

2.9%

License

0.4%

Doctorate

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$75,000
View Detailed Salary Report
$51,000
Min 10%
$75,000
Median 50%
$75,000
Median 50%
$75,000
Median 50%
$75,000
Median 50%
$75,000
Median 50%
$75,000
Median 50%
$75,000
Median 50%
$112,000
Max 90%
Best Paying Company
Tesla
Highest Paying City
Seattle, WA
Highest Paying State
Washington
Avg Experience Level
4.9 years
How much does a Senior Service Technician make at top companies?
The national average salary for a Senior Service Technician in the United States is $75,930 per year or $37 per hour. Those in the bottom 10 percent make under $51,000 a year, and the top 10 percent make over $112,000.

Real Senior Service Technician Salaries

Job Title Company Location Start Date Salary
Senior Development Operations, Executions Services Technology Operations KCG Americas LLC Jersey City, NJ Mar 25, 2016 $200,000
Technical Analysis Services & Applications Senior Thomson Reuters (Markets) LLC New York, NY Apr 13, 2012 $142,000
Technical Analysis Services & Applications Senior Thomson Reuters (Markets) LLC New York, NY May 07, 2012 $142,000
Senior Computer Vision Software/DEV Tech Engineer Nvidia Corporation Santa Clara, CA Aug 08, 2015 $134,837 -
$170,000
Senior Technical Services IBM Corporation Schaumburg, IL Oct 17, 2012 $113,772
Senior Service Technician Schlatter North America, Inc. Houston, TX Nov 17, 2015 $105,269
SR. Computer Technologist Telecommunication Systems, Inc. Seattle, WA Jan 12, 2016 $105,111
Senior Technical Services Profession IBM Corporation Olympia, WA Dec 22, 2016 $98,500 -
$106,176
SR. Computer Technologist Telecommunication Systems, Inc. Seattle, WA Jan 12, 2013 $98,423
ITS Standard Senior Ernst & Young U.S. LLP New York, NY Oct 02, 2011 $95,000
Senior Service Technician Brueckner Group USA, Inc. Portsmouth, NH Sep 03, 2015 $92,000
Senior Computer Technologist Telecommunication Systems, Inc. Seattle, WA Jan 18, 2010 $92,000
Senior Service Technician MTU Detroit Diesel, Inc. San Leandro, CA Jul 09, 2010 $88,000
Senior Service Technician Tognum America Inc. San Leandro, CA Jun 22, 2012 $86,800
Senior CAD Technician ARUP North America, Ltd. Chicago, IL Mar 22, 2016 $84,677
SR. CAD Technician ARUP North America Ltd. Chicago, IL Nov 18, 2015 $81,500
Senior CAD Technician ARUP North America Ltd. Chicago, IL Mar 09, 2015 $81,494
Senior Service Technician Rockwell Automation, Inc. Houston, TX Oct 01, 2010 $81,428
Advisory Services Senior-Strategic Technology Ernst & Young U.S. LLP New York, NY Jul 25, 2011 $79,310 -
$144,000
FSO Strategic Technology Advisory Services Senior Ernst & Young U.S. LLP McLean, VA Feb 28, 2011 $79,310 -
$144,000
Technology Risk Services Senior Ernst & Young U.S. LLP Palo Alto, CA Oct 13, 2011 $79,310 -
$144,444
Technology Risk Services Senior Ernst & Young U.S. LLP Columbus, OH Oct 13, 2011 $79,310 -
$85,500
FSO Strategic Technology Advisory Services Senior Ernst & Young LLP New York, NY Sep 28, 2010 $74,360 -
$150,400
Information Technology Advisory Services Senior Ernst & Young U.S. LLP New York, NY Jun 15, 2011 $74,360 -
$143,000
FSO Strategic Technology Advisory Services Senior Ernst & Young LLP McLean, VA May 03, 2010 $73,549 -
$139,000
Strategic Technology Advisory Services-Senior Ernst & Young U.S. LLP New York, NY Dec 15, 2010 $72,200 -
$143,000
FSO Strategic Technology Advisory Services Senior Ernst & Young LLP Charlotte, NC Feb 01, 2011 $72,030 -
$125,000
Senior Service Technician Bosch Packaging Services, Inc. Brooklyn Park, MN Aug 14, 2015 $72,000 -
$84,000
ITS Transfer Pricing Senior Ernst & Young U.S. LLP New York, NY Sep 14, 2011 $71,302 -
$143,000
Senior CAD Technician ARUP North America Ltd. Chicago, IL Sep 25, 2012 $70,595 -
$85,250

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Top Skills for A Senior Service Technician

  1. Computer Hardware
  2. Customer Service
  3. Desktop
You can check out examples of real life uses of top skills on resumes here:
  • Repaired and maintained computer hardware.
  • Recognized on multiple occasions for excellent customer service and job performance.
  • Specialized in desktop publishing applications for newspaper and graphic design companies.
  • Provide high quality, detailed consultation, technical support and troubleshooting with an emphasis on customer satisfaction.
  • Set up and maintained HP Laser Jet network printers, managed through HP Print Server Appliances.

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Top 10 Best States for Senior Service Technicians

  1. Hawaii
  2. Wyoming
  3. North Dakota
  4. Alaska
  5. Nevada
  6. Iowa
  7. Alabama
  8. Arizona
  9. Rhode Island
  10. Oklahoma
  • (128 jobs)
  • (99 jobs)
  • (212 jobs)
  • (74 jobs)
  • (329 jobs)
  • (609 jobs)
  • (519 jobs)
  • (804 jobs)
  • (118 jobs)
  • (415 jobs)

Top Senior Service Technician Employers

Jobs From Top Senior Service Technician Employers

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