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Top 50 Senior Solutions Manager Skills

Below we've compiled a list of the most important skills for a Senior Solutions Manager. We ranked the top skills based on the percentage of Senior Solutions Manager resumes they appeared on. For example, 10.4% of Senior Solutions Manager resumes contained Business Requirements as a skill. Let's find out what skills a Senior Solutions Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Senior Solutions Manager

1. Business Requirements
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high Demand
Here's how Business Requirements is used in Senior Solutions Manager jobs:
  • Collaborated with functional leaders, subject matter experts and cross-discipline teams in the analysis and refinement of business requirements.
  • Defined process for the team to analyze business requirements and review/produce specifications for any new/change to technology applications.
  • Created custom programming specifications based on client business requirements and managed Development and QA teams through completion.
  • Implement business partner strategies, create/refine/prioritize Business Requirements, systems practices and processes for supporting solutions.
  • Recommended stack ranking of business requirements to stakeholders based on analysis of impacted process flows.
  • Coordinated with business and ISD to meet business requirements and ensure timely implementation of project.
  • Determined current and future business requirements, evaluated return-on-investment and recommend best-fit solution.
  • Partner with Sales overlay and engineering team to document customer business requirements.
  • Manage the solution design for each tool based on business requirements and resource constraints through both on- and off-shore engineering teams.
  • Analyzed business requirements to understand the business needs and to determine how the team can best functionally fulfill those needs.
  • Managed the process of designing, developing, and delivering the solutions to meet customer business requirements.
  • Designed business requirements for pricing tool conversion to SAP platform.
  • Developed, analyzed, and validated detailed business requirements to deliver solutions strategy and results aligned with SLAs.
  • Conducted business requirements analysis to determine client needs.
  • Improved the quality, quantity and timelines of business requirements sent to IT.

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64 Business Requirements Jobs

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2. New Product Development
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high Demand
Here's how New Product Development is used in Senior Solutions Manager jobs:
  • Worked with Sales division on new product development and client acquisition.

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16 New Product Development Jobs

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3. Project Management
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high Demand
Here's how Project Management is used in Senior Solutions Manager jobs:
  • Defined the configuration, development, and deployment of an enterprise wide project management application.
  • Utilize Visual Studio Team Foundation Server for project management of enhancements and priority.
  • Improved project management, reliability of forecasts, timeliness and quality of delivery.
  • Directed global project management across Supply Chain Operations and Regional Operations locations.
  • Defined and implemented continuous improvement of project management and support processes.
  • Project Management for the engineering department.
  • Engaged with external clients to develop training programs on leadership, influence, project management, business analysis, and contracting.
  • Provide consulting expertise and project management leadership in the design, development and implementation of projects for the company.
  • Provided Project management, of schedule, risk log, weekly reporting to upper management of day-to-day operations.
  • Led release planning for enterprise software suite, including business case construction, project management and executive presentations.
  • Utilized project management, program management, managing a matrix team of 30 plus subject matter experts.
  • Developed an Action Plan working with Senior Project Management to prioritize tasks and the work effort.
  • Handled project management of critical website updates to support MS Windows and Office product launches.
  • Organize cross-functional work teams, applying professional project management skills, and providing team leadership.
  • Provided guidance and leadership to an offshore project management team.
  • Project Management of Post Production / Go-live Change Control.
  • Strategized a Project Management Training course and adapted Financial Services training for both synchronous and asynchronous learning.
  • Spearheaded cross-functional initiative to achieve more cost effective project management and deliverables to the client.
  • Developed plans and led the transition from project management based support to Itron's Cellular Solutions Client Services Support Center.
  • Implemented and enforced acceptable project management practices and the proper change (i.e.

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500 Project Management Jobs

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4. Architecture
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high Demand
Here's how Architecture is used in Senior Solutions Manager jobs:
  • Managed research activities focused on identifying opportunities to improve IT architectures and increase overall business and system performance.
  • Deployed worldwide common system architecture to support financial and manufacturing operations, integrated with Lean Manufacturing.
  • Negotiated technical and non-technical solutions that meet business needs and conform to established technical architectures.
  • Reviewed application and business process controls, and security architecture.
  • Identified a need for an integrated application/hardware architecture database.
  • Developed new architecture services including data access, integration, and configuration management using Java, J2EE, and DB2.
  • Create and uphold IT policies for areas such as architecture, budget, project management, support, and operations.
  • Managed operational business and technical teams deploying new services, capacity planning, disaster planning, and site architecture.
  • Lead reviews on requirements, information architecture, taxonomy, design, usability and experience, and QA testing.
  • Design, architecture and delivery of the unique MITOS (Managed IT and output services) solution platform.
  • Involved in determination of architecture and finding correct tools for development of first J2EE project for the corporation.
  • Lead member of the modular architecture, which revolutionized the content development across the company.
  • Worked with product managers to drive out requirements and design a supporting technical architecture.
  • Performed gap analysis between the current state and future state architecture.
  • Developed IT strategy, end state architecture, and roadmap for Sales, Marketing, HR, Finance space.
  • Spearheaded the Compliance Solutions Architecture group in providing guidance for Solutions Architecture and delivery for multiple lines of business.
  • Worked with internal teams to develop the enterprise architecture for Filenet.
  • Drive and deliver multi-year IT roadmaps, technology strategy, business architecture, projects envisioning, business cases, funding requirements.

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394 Architecture Jobs

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5. Cloud
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high Demand
Here's how Cloud is used in Senior Solutions Manager jobs:
  • Identify and communicate various Cloud Solutions and applications including value propositions for diverse vertical channels and business sizes.
  • Simplified intricate product releases for cloud based subscription services utilizing Azure technology.
  • Reduced technology costs by transitioning from on-premise to cloud-based technology.
  • Teamed with IT and business groups to develop best practices to leverage the cloud while minimizing costs.
  • Lead and managed multiple project teams to deliver cloud solutions for customers.
  • Performed analysis and design of an enhancement for a Salesforce Sales Cloud application to accommodate the integration of Canadian business.
  • Assisted in the refinement of the Salesforce cloud implementation methodology.
  • Key Account manager developing custom user interface to integrate with telephony systems using IBM's proprietary Early Cloud middleware solution set.
  • Co-developed a 3-year software rollout strategy and responsibility model to support an on premise and transition to cloud pathway.
  • Created, implemented and managed the company's support site using Salesforce Service Cloud.
  • Subject Matter Expert for Huawei Cloud services.

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414 Cloud Jobs

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6. Infrastructure
demand arrow
high Demand
Here's how Infrastructure is used in Senior Solutions Manager jobs:
  • Led strategy and developed tactical business plan for Department of Energy client to deliver a mission critical integrated infrastructure platform.
  • Provided project management, development management, and technical expertise for transition exit onto the buyer systems and infrastructure.
  • Defined the operational infrastructure environment and strategic direction of information systems development and support.
  • Facilitated infrastructure assessments to determine technical readiness to implement integrated package software solutions.
  • Maintained/expanded third party remote access infrastructure for 300+ customer locations.
  • Deployed mission critical solutions, designed data management infrastructure.
  • Partnered with the infrastructure group to scope and implement disaster recovery strategies for all LTS applications.
  • Led the global transformation of the company's contingent labor strategy and management infrastructure.
  • Defined the overall infrastructure transformation plan that includes capacity plans, and performance plan.
  • Redesigned existing EDI infrastructure to accommodate full B-2-B operations based on XML technologies.
  • Lead a solution team to design, build and run Cloud infrastructure operations.
  • Develop converged infrastructure solutions architecture strategy and best practices Engage in cross-functional activities and collaborates across organizational boundaries.
  • Assisted in developing Roads & Highways Certification Exam for Civil Engineers using Infrastructure Design Suite.

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414 Infrastructure Jobs

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7. Business Development
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high Demand
Here's how Business Development is used in Senior Solutions Manager jobs:
  • Recognized by management as a role model in developing, utilizing resources, and implementing business development.
  • Experienced in contract negotiations, international contract law, and business development
  • Redesigned prospect experience of the business development process.
  • Conducted Business development in strategic systems.
  • Maintain revenue targets; identify scope for business development, engage with clients and drive incremental revenues for the company.
  • Work closely with clients to determine business needs, identify new opportunities, and drive new business development.
  • Led and supported Asia Pacific business development for Insurance resulting in a strategic ISV alliance contract.
  • Uncovered $450M in new market opportunities, leading to implementation of new business development model.
  • Supported various units including Operations, Engineering, QA/QC, and Business Development.
  • Managed demos, trials and workshops as a part of business development.
  • Led technology business development for the company key account: Verizon.
  • Championed business development activities with CCDC, Modgraph, and ACD/Labs all of which resulted in new products.
  • Directed all aspects of business development and account planning for The Adcom Group of Companies.
  • Led the strategic pursuites, new business development intiatives, and support sales.

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718 Business Development Jobs

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8. Business Units
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high Demand
Here's how Business Units is used in Senior Solutions Manager jobs:
  • Support a company-wide customer service end-to-end transformation initiative by developing a collaborative strategy for service innovation within Philips business units.
  • Developed and implemented cross portfolio demonstration system strategy across Airline Solutions business units in support of product sales objectives.
  • Partnered with business units to define requirements, select specific solutions and to implement and provide support for ongoing activities.
  • Established a consistent, unified corporate branding, across all major business units.
  • Develop long term plans and strategies that align IT with business units.

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122 Business Units Jobs

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9. CRM
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high Demand
Here's how CRM is used in Senior Solutions Manager jobs:
  • Leveraged CRM Charts, Dashboards, SSRS, Advanced Find queries, Dynamics Pivot Tables, and SQL Filtered views.
  • Worked extensively with the different CRM based transaction types in SAP Solution Manager, and defined Release Management strategy.
  • Applied derived metrics against best-in-class benchmarks and developed high-level solutions that integrated OSS, CRM and Billing platforms.
  • Led integrated solutions for Customer Communications Management (CCM), CRM, and CEM global markets.
  • Developed go-to-market strategy and e-commerce solutions integrated with KPMG's ERP and CRM solution teams.
  • Configure complex transport domain to support both CRM 2007 and CRM 7.0 developments.
  • Serve as the primary day-to-day client contact for the CRM solution.
  • Implemented a partner management solution using Dynamics CRM 2011.
  • Led teams for multiple $1M+ eBusiness proposals for CRM, supply chain, and B2B / B2C opportunities.
  • Led complex CRM/ATS upgrade in 20 countries - For Sales and Marketing Depts.
  • Build and Design Business Analytics for CRM to Measure Key performance indicators.
  • Create alerts for failures at the Middleware layer between ECC and CRM.
  • Led the implementation of content validation for CRM and Filenet integration.

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146 CRM Jobs

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10. Data Warehouse
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high Demand
Here's how Data Warehouse is used in Senior Solutions Manager jobs:
  • Manage teams consisting of 20 - 40 full-time and consulting on/offshore resources, supporting enterprise data warehouse and analytic environments.
  • Reconciled the revenue projection tool automation vs. the data warehouse using SQL queries to ensure data quality.
  • Lead data architecture, data quality, data warehouse architecture and BI solutions including mobile BI.
  • Retired a very large scale (3+ terabyte) Oracle data warehouse.
  • Migrated the Oracle data into a Teradata data warehouse utilizing Oracle 10g Transparent Gateway technology.
  • Upgraded Major Account Data Warehouse/Mart - For MA Sales: DB2/Informatica ETA with Crystal Reports.
  • Designed data models to support Hyperion Essbase EIS with Oracle and Teradata data warehouses.

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11 Data Warehouse Jobs

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11. SQL
demand arrow
high Demand
Here's how SQL is used in Senior Solutions Manager jobs:
  • Identified data discrepancies (by using SQL queries and excel) and communicated with the development team and QA team.
  • Developed numerous DFE (Data Fix Engineering) SQL stored procedures scripts using SQL server 2005 /2008.
  • Created Queries in SQL to find out data inconsistencies and wrote store procedures in COBOL as well.
  • Core member of the SQL 2012 team, redefined relationships, roles, services and opportunities.
  • Owned upstream and downstream customers relationships to drive data architecture in SQL using Erwin.
  • Project requires business analysis, data analysis, ETL, and SQL development expertise.
  • Defined cloud based system architecture (Win/SQL Azure-AppFabric-ASP.NET MVC/C#/JavaScript solution).
  • Performed extensive SQL DBA administration activities and SQL DBA BI activities.
  • Developed SQL stored procedures scripts using SQL server 2008.
  • Created and maintained SQL databases.
  • Signed off on the release of SQL 2012.
  • Created and maintained SQL databases Implement Standard Audience Definition Model to increase Individual Coverage and Contact ability universe.
  • Upgraded the solution to take advantage of new Netezza functionality, such as using NZPLSQL to create stored procedures.
  • Direct business intelligence reporting programs utilizing Microstrategy, Teradata, DB2, SQL Server, and Oracle platforms.
  • Migrated Exelon's Sql Server database to Oracle Senior Implementation Consultant Generically Conducted onsite user training.

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168 SQL Jobs

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12. RFP
demand arrow
high Demand
Here's how RFP is used in Senior Solutions Manager jobs:
  • Coordinate the Request for Proposal (RFP) process on behalf of clients, including collecting and analyzing responses from suppliers.
  • Developed and managed RFP (request for proposal) process to define requirements and compare proposals/pricing from world-class vendors.
  • Led and assembled combined RFI and RFP response teams and negotiated contracts.
  • Developed RFP/RFI responses to many GSM/UMTS/LTE projects and won the businesses.
  • Established new briefing and RFP process with creative teams.
  • Assist Solution Engineers in RFP and RFI responses.
  • Designed proposed LTE wireless networks by performing RFP requirement analysis and RFI point-by-point responses based on Ericsson products.
  • Provided written,detailed RFP/RFI responses in support of Sales opportunities.
  • Reduced 35 page RFP response(s) from multi-day to 2-hours or less.
  • Responded to RFPs/RFIs, coordinating and organizing input from multiple sources within Concur.
  • Promoted to lead a niche team of SMEs responsible for business growth, pre-sales, and RFI/RFP bid response management.
  • Prepare and present executive-level presentations to technical and non- technical buyers and evaluators; lead public sector RFPs/RFIs/RFQs efforts !

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11 RFP Jobs

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13. Customer Service
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high Demand
Here's how Customer Service is used in Senior Solutions Manager jobs:
  • Developed and executed complex inventory transition plan which maintained customer service level within existing inventory plan.
  • Spearheaded team in developing customer complaint process to efficiently analyze and resolve customer service issues.
  • Negotiated customer service and deployment contracts for domestic and international networks.
  • Direct billing inquiries, orders and credits to FindLaw Customer Service and collaborate with Account Receivable to resolve past due balances.
  • Trained customer service representatives on the product, marketing programs and systems updates.
  • Performed front line customer service, trouble reporting, and product training.
  • Developed strategies to increase efficiencies and achieve financial objectives through improved customer service scripts, enhanced platform performance, and automation.
  • Provide strategic direction of the customer service department with responsibility sites customer service managers and respective frontline staff.
  • Managed the customer service representatives and software support hotline of our external agent application for a period of 18 months.
  • Led customer service application conversion to VB.Net.
  • Defined metrics to be measured and reports to ensure customer satisfaction and senior management acceptance of our customer service deliverables.
  • Selected as one of the initial personnel placed in Columbia for the inception of Laidlaw's centralized customer service program.

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65 Customer Service Jobs

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14. BI
demand arrow
high Demand
Here's how BI is used in Senior Solutions Manager jobs:
  • Prepared and delivered external customer and partner seminars on implementation of new BI technology.
  • Utilized Pathless 4.0, WinFF2000, and TEMS Link Planner for microwave paths and created bill of materials for each design.
  • Utilize ability to engage as a subject matter expert of the department's projects, train, and mentor others.
  • Launched Target Tool for FY09 in new BI technology, producing the 3 year strategic financial plan for Microsoft.
  • Developed organization employee training program on Incident, Change, and Problem Management roles and responsibilities.
  • Assess their current and future needs, adjust pricing and resolve outstanding billing and service issues.
  • Maintained SAP instances, SAP transports, design and configuration of system performance and availability.
  • Managed Microsoft's BING Search Alliance change management partnership with external partners e.g.
  • Executed SOX compliant commercial off-the-shelf solution across Data Integration and BI platforms.
  • Lead project to add and improve device identification support for mobile devices.
  • Trained operational and system support personnel in new BI technology.
  • Achieved 99.99% systems availability on UNIX platforms.
  • Complete deep data analysis providing effective P&L management achieving company EBITDA goals and exceeding team and personal sales targets.
  • Benchmarked and compared current supply chain processes, to be desired state and KN's capabilities against SCOR best practices.
  • Deployed solutions across Cloudline servers to improve service providers' ability to deliver hybrid IT/Cloud projects and accelerate growth.
  • Reduce Churn Act as an advocate for each customer by clearing hurdles relating to service and billing issues.
  • Designed and oversaw the first ever pre-paid mobile data solution.
  • Direct accountability for delivery teams 30+ across multiple tracks with a multi-year/multi-million annual operating budget.
  • Created Market ready Solutions B-to-B Web portal and program facilitating over 100 solution sales with combined revenue exceeding $40M.
  • Engaged Hyperscale DC business, provided Big Data & Hyperscale storage cloud applications.

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105 BI Jobs

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15. Sdlc
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average Demand
Here's how Sdlc is used in Senior Solutions Manager jobs:
  • Provide subject-matter expertise throughout the SDLC and coordinate the alignment of IT processes and system changes to maximize customer satisfaction.
  • Led team of four analysts in development of IT Project Governance SDLC and Project Management methodologies for USAID.
  • Worked with the PRM team to ensure project compliance with BIS SDLC processes.
  • Led a team responsible for overall SDLC for Corptax workpaper-based tax solutions.

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17 Sdlc Jobs

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16. HR
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average Demand
Here's how HR is used in Senior Solutions Manager jobs:
  • Mentor account executives solving real world problems through innovative and cost-efficient solutions increasing retention and developing long term C-level relationships.
  • Work with Regional Sales Professionals and Sales Leadership to aggressively implement Cloud sales opportunities through CenturyLink sales organizations.
  • Improved supervisor performance through design and development of specific, skill-based training program.
  • Project management responsibilities through discovery, design, development, and deployment.
  • Collaborated with Legal, Marketing, IT, and Back Office partners to deliver CRM/ATS and HRIS enhancement projects on time.
  • Maintained a consistent record of exceeding revenue goals through the successful execution of strategic, tactical sales initiatives across company network.
  • Provided customer support for Windows NT 4.0 and Windows Server 2003 through bug fixes, design changes and process development.
  • Streamlined sales tracking through the execution of unified reporting dashboard for original, partner and custom content, improving organization.
  • Managed a team of ten developers and two business analysts through the full SDLC to implement new change requests.
  • Work with architecture and infrastructure teams to manage application risk and security and develop mitigation plans for potential threats.
  • Saved the company $2.75M per year on LCD projector rentals through buy vs. lease arrangements.
  • Identified sales opportunities through direct prospecting, lead follow up, networking and partner relationships.
  • Conducted all sales phases from first contact through demo, trial, and ultimate sale.
  • Achieved sales objectives through sales to new customers with a managed CRM program.
  • Promoted to Senior Solutions Manager in 2007, one of three chosen nationally.
  • Provided leadership to three other Customer Care Managers.
  • Managed project team, resource allocation, cross-team communication, and stakeholder management throughout multiple development and delivery lifecycles.
  • Provided Program & Project management planning, technical direction, day-to-day operations, execution, and deliverables for three Project teams.
  • Key Achievements: Increase in services revenue throughout EMEA/SAM by developing our service offering and increasing our client base.
  • Developed project scope, tasks, timeline, and managed resource allocation throughout the migration lifecycle.

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732 HR Jobs

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17. Professional Services
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average Demand
Here's how Professional Services is used in Senior Solutions Manager jobs:
  • Led business process integration for Professional Services after acquisition.
  • Coordinated network/system design/consulting services for Professional Services Teams.
  • Managed Business Operations team within Professional Services.
  • Negotiate contracts with vendors for system purchases, maintenance and support, professional services, and ASP systems.
  • Created new professional services and brought them to market with detailed financial analysis and strong business case support.
  • Project Manager for the implementation of a global Applicant Tracking System for a large professional services firm.
  • Support sales efforts and engagements Provide Solutions and products specific support to Sales, Professional Services and Training teams.

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39 Professional Services Jobs

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18. QA
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average Demand
Here's how QA is used in Senior Solutions Manager jobs:
  • Facilitated QA Scrum ceremonies (sprint planning, retrospectives, daily stand-up, and sprint review).
  • Managed requirements gathering, development, QA, training and post production support processes.
  • Work with QA team to perform load and stress testing.
  • Created detailed documentation and collaborated with development team/QA team and communicated project deliverables.
  • Worked with the QA team in performing Performance, scalability, soak testing and integration testing for the Portal.
  • Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.
  • Allocated project team resources to maximizeproductivity levels across PM's, Developers and QA engineers.
  • Close partnership with IT QA organization for handoff from SIT functional testing to Pre-production SOA security testing.

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20 QA Jobs

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19. Saas
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average Demand
Here's how Saas is used in Senior Solutions Manager jobs:
  • Service Management (SaaS) sales for new Growth and Named accounts in the mid-west and Canada.
  • Manage SaaS upgrade to version 9.1 and create training material highlighting the differences in the versions.
  • Own go-to-market strategy for new SaaS product features including positioning, adoption and feedback.
  • Managed an operational team of 4 direct reports tasked with supporting multiple SaaS applications running on a virtualized, n-tier architecture.
  • Led solution and product marketing for products enabling ISVs to build powerful applications, including Cloud and SaaS-based offerings.
  • Created various ETL solutions to utilize data across multiple sources to provide analytics within SaaS environment.
  • Teach the team to be successful Provided portfolio management enabling SaaS solutions like (CDN Strategy, Digital Content Mgmt.

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127 Saas Jobs

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20. PMO
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average Demand
Here's how PMO is used in Senior Solutions Manager jobs:
  • Provided advice to PMO on Grace Systems Development Life Cycle processes and template.
  • Established the PMO and all governance processes.
  • Develop and maintain ePMO methodologies, standard procedures, templates, technical tools, and processes.

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30 PMO Jobs

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21. Customer Relationships
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average Demand
Here's how Customer Relationships is used in Senior Solutions Manager jobs:
  • Leverage customer relationships to increase sales revenue while reducing customer churn.
  • Owned all enterprise initiatives and managed customer relationships.

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11 Customer Relationships Jobs

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22. Sharepoint
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average Demand
Here's how Sharepoint is used in Senior Solutions Manager jobs:
  • Automated processes and built internal quality management solutions in the SharePoint environment.
  • Included the creation of a central collaborative PMO SharePoint space to share tools and templates, knowledge and best practices.
  • Set standards for use of SharePoint as a knowledge management system, including consistent security and content production.
  • Experienced in Dashboard and SharePoint tools for project and document management.
  • Managed Microsoft SharePoint upgrade, re-design and launch throughout company.
  • Deployed SSRS reports on SharePoint site.
  • Worked with vendors from IBM and Microsoft to design proof of concepts for integration of Filenet with SharePoint and Outlook.
  • Managed delivery of technical architecture (SharePoint 2013, Exchange 2013, and SharePoint 2010) to support eDiscovery solution.

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5 Sharepoint Jobs

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23. Account Management
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average Demand
Here's how Account Management is used in Senior Solutions Manager jobs:
  • Account Management for Hospital Systems Nationwide.
  • Championed supply chain systems and other solutions from start to finish, and provided leadership and account management for large-scale initiatives.
  • Launched North America sales integration across 20 sales account management teams to achieve over 5,000 new product acquisitions in 2016.
  • Led and delivered training to account management team; conducted performance reviews to assess progress and areas for improvement.
  • Work with management team on extracurricular projects to improve process for the Account Management team.
  • Worked closely with account management to target prospects and introduce the services.
  • Served as the escalation point for customers and account management.

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137 Account Management Jobs

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24. Strategic Plan
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average Demand
Here's how Strategic Plan is used in Senior Solutions Manager jobs:
  • Provided in-depth industry and marketing insight to lead strategic planning and tactical execution to penetrate untapped segments of consumer product market.
  • Facilitated strategic planning sessions, resolved conflicts, and developed consensus for achievement of common enterprise objectives.
  • Secured budget to analyze competitive offerings to support strategic planning and intent.
  • Owned strategic plan of record for fiscal year capacity planning management.
  • Developed workflows and GAP analysis to support our sales, marketing and product groups in strategic planning.

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228 Strategic Plan Jobs

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25. ROI
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average Demand
Here's how ROI is used in Senior Solutions Manager jobs:
  • Formulated and presented solution recommendation based on ROI and product strategy.
  • Define business requirements, calculate ROI and test/implement new functionality.
  • Present additional digital solutions to an existing client base to increase their ROI-Return on Investment and increase book of business.
  • Developed tactical marketing strategies within multiple therapeutic areas to allow convention and trade show divisions determine ROI and best practices.
  • Cost, schedule, and ROI analysis, options to alleviate over-budget issues.
  • Delivered five year ROI $890,000.
  • Examine financials to determine ROI on current projects.
  • Interacted closely with PLMs to ensure legitimate ROIs on all product refreshes and new launches.

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18 ROI Jobs

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26. ERP
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average Demand
Here's how ERP is used in Senior Solutions Manager jobs:
  • Led scenario focused engineering initiatives and business process modeling for enterprise platforms with 12,000+ users globally.
  • Key implementer in transitioning from consumer-only products to enterprise-solution products that expanded customer base.
  • Managed enterprise level technology based engagements and business development for strategic offerings.
  • Led Financial Crime/KYC/CDD/EDD Strategy formation and implementation for enterprise wide effort.
  • Collaborate with executive management to develop strategic plan for enterprise-wide initiatives.
  • Managed enterprise mobility solutions for Motorola global channels.
  • Interpreted regulatory and accrediting agency guidelines.
  • Created rhythm of business for enterprise wide initiative to modify fiscal accounting from a unique fiscal year to standard calendar year.
  • Designed and led implementation of enterprise skills evaluation system delivering and scoring 1M+ evaluations per year to job seekers.
  • Focused on technology areas including 5G Wireless, IoT, and Security within Service Providers and Enterprises.
  • Provided enterprising leadership to 10 product managers, and engineering investment of over 1,000 staff months.
  • Played an integral role in the reduction enterprise wide mobile expense by 9%;.
  • Collaborated with enterprise wide line of business owners, tech owners and C level executives.
  • Worked in concert with enterprise teams and co-managed our vendor relations.
  • Managed Enterprise Class UNIX, SAN and Backup / Recovery organizations.
  • Led intranet projects in PeopleSoft Enterprise Portal 9.0.
  • Managed sales and reporting territory activities including forecasting and competitive analysis via salesforce.com for this enterprise hardware / security software company.
  • Led the effort to identify the inherited technical debt as a preliminary steps to integrating it into the Enterprise IT landscape.
  • Managed 150+ team members enterprise wide in a cross geography environment in matrix structure.
  • Supported building of T-Mobiles Enterprise production and DR datacenters for SAN /Backup systems infrastructure.

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101 ERP Jobs

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27. Direct Reports
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average Demand
Here's how Direct Reports is used in Senior Solutions Manager jobs:
  • Manage team of direct reports to support analysis and implementation of customer s strategic supply chain/logistics improvement solutions.
  • Supervised 4 direct reports and other company personnel as HR professional for employee relations, salary negotiation, and disciplinary issues.
  • Managed 4 direct reports (Regional Solutions Managers; AT&T account); provided strong leadership that improved performance.
  • Partnered with Interface Team direct reports to conduct Technical Integration Review Event (T.I.R.E.)
  • Led 6 direct and 12 indirect reports with direct report to VP of Solutions Integration.
  • Managed and motivated over 10 direct reports and a team of over 6 drive testers.
  • Lead team of 20+ direct reports including two managers and five offshore personnel in Italy.
  • Advance a team of direct reports through career progression and recognition opportunities.
  • Managed teams ranging in size from 1 to 16 people, both direct reports and matrixed resources.
  • Supervised a team of direct reports and matrixed resources to ensure successful business solutions.

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148 Direct Reports Jobs

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28. Cost Savings
demand arrow
average Demand
Here's how Cost Savings is used in Senior Solutions Manager jobs:
  • Directed the implementation of 4 new business systems to manage cost share, work-at-risk and to measure cost savings.
  • Resulted in reduced annual roll cycle from 3 months to 4 weeks turn around and with cost savings.
  • Researched and negotiated supplier contracts to reduce costs and improve services achieving 30% in cost savings.
  • Consolidate internal processes and technologies of a large bank identifying $150M in cost savings.
  • Served 15+ years in packaging development, negotiating component vendor pricing for maximum cost savings.

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4 Cost Savings Jobs

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29. Revenue Growth
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average Demand
Here's how Revenue Growth is used in Senior Solutions Manager jobs:
  • Delivered Portfolio and Revenue growth exceeding 40% leveraging industry contacts.

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69 Revenue Growth Jobs

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30. Business Partners
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low Demand
Here's how Business Partners is used in Senior Solutions Manager jobs:
  • Conducted design and strategy sessions with business partners to develop strategic approaches for departmental areas.
  • Collaborated with business partners to find alternatives and solutions to business challenges.
  • Managed development/support team and interfaced with business partners and stakeholders.
  • Led business partners in the development of information taxonomies and establishment of master data / metadata standards.
  • Streamlined delivery of IT services to internal customers/global strategic business partners by driving on-time, on-budget completion of mission-critical project lifecycles.

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119 Business Partners Jobs

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31. Peoplesoft
demand arrow
low Demand
Here's how Peoplesoft is used in Senior Solutions Manager jobs:
  • Led internal enterprise-wide implementation of PeopleSoft HR across 23 countries, and North American Payroll.
  • Partnered with Oracle, Siebel and PeopleSoft license teams.
  • Team Lead/Cutover Manager, Allegis Group, HR/Finance/T&L PeopleSoft upgrade 7.0 to 8.3 - Led developer team of 7.

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3 Peoplesoft Jobs

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32. Process Improvement
demand arrow
low Demand
Here's how Process Improvement is used in Senior Solutions Manager jobs:
  • Led multiple cross-functional project teams to ensure delivery of complex initiatives or operational process improvements across multiple customer segments.
  • Defined opportunities for process improvements, develop relevant metrics and perform departmental SWOT analysis for the Business Analysts/Solution Designers.
  • Develop and lead warehouse /Distribution Center/Forward stocking locations operations process improvements.
  • Participated and contributed in weekly process improvement management meetings.
  • Identified key opportunities for business process improvement and innovation.
  • Process improvement for on boarding applications.
  • Led multiple training courses within our department including process improvements, new product and system launches and organization essentials.
  • Lead a team of Solution Managers providing leadership, process improvements and strategy for multiple Enterprise profile projects.
  • Presented high-level (non KO-specific) business process improvement models at various conventions.
  • Direct the production management team on process improvement using KPI analysis.
  • Identify and drive close loop process improvements.
  • Designed strategy roadmap for future product releases and continuous process improvement based on business owner's feedback.
  • Process improvement / ongoing alignment of JCI / client requirements to systems' roadmap.

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102 Process Improvement Jobs

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33. UAT
demand arrow
low Demand
Here's how UAT is used in Senior Solutions Manager jobs:
  • Managed portfolio business and technology needs by evaluating target market requirements, competitive threats and partnership alternatives.
  • Conducted product evaluations for potential technology solutions and made recommendations to BIS leadership on software purchases.
  • Evaluated and made recommendations to improve organizational effectiveness and reduce cost.
  • Prepared measurement and evaluation plans.
  • Conceptualized, developed, presented and implemented landmark $6M Services Validation Lab stemming from undergraduate thesis published in 2004.
  • Provide expert guidance and support material in the evaluation of new technologies versus maintaining legacy code and modifications.
  • Manage and conduct defect review meetings and triage between all key stakeholder groups during SIT and UAT testing.
  • Evaluate benefit program elements and recommend changes to management (HR/ Finance/ Operations).
  • Develop project plan, monitor risks involved, evaluate impacts and develop contingency plans.
  • Obtained perfect customer satisfaction score (100%) upon post-go-live evaluation.
  • Document custom elements to support teams for evaluation and cost impact assessments.
  • Led sales forecasting, market trend evaluation and segment strategies.
  • Direct responsibility for partner management including alignment of strategic direction, multi-million dollar contract negotiations, business reviews and performance evaluations.
  • Collaborated closely with IT Support ensuring availability and recovery metrics were met, which included situational 24/7 levels of support.
  • Worked with the Hardware Sales Team to identify and evaluate new Point of Care (POC) handheld devices.
  • Develop, Evaluate and document new products in conjunction with Product Development * Assist Solution Engineers in proposal development.
  • Lead team efforts to conduct key user training, CRPs, UAT across multiple locations for 9 Operating Units.
  • Participated on the PC segment team that evaluated and defined the Next Generation Pharma SFA platform.
  • Led cross-functional teams in evaluating telecom carrier operations, business processes, and support systems.
  • Performed situational analysis, determine market segmentation/sizing and product roadmap.

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14 UAT Jobs

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34. Solution Architect
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low Demand
Here's how Solution Architect is used in Senior Solutions Manager jobs:
  • Managed team of Project Managers, Solution Architects, Business Analysts, and external consultants with annual $5M project portfolio.
  • Managed Solution Architecture, Data Engineering, Interface Testing, Project Management, and BA teams.
  • Direct a team of program managers, technical and solution architects, 50 onsite and 150 offshore consultants.
  • Led a cross-functional leadership team create a more equitable variable compensation plan for the Middleware Solution Architects.
  • Provide solution architect and business analyst functions for projects including pre-sales to clients.

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4 Solution Architect Jobs

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35. Risk Management
demand arrow
low Demand
Here's how Risk Management is used in Senior Solutions Manager jobs:
  • Implemented methodologies that included risk management, change management and contract management to deliver on established project objectives.
  • Coordinated and lead the issue and risk management for data.
  • Implemented issue and risk management processes and played an active role in the process, serving as scribe and facilitator.

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593 Risk Management Jobs

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36. Web Application
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low Demand
13 Web Application Jobs

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37. Sprint
demand arrow
low Demand
Here's how Sprint is used in Senior Solutions Manager jobs:
  • Release & Iteration (Sprint) Planning.
  • Cost and Schedule analysis, EV, Sprint and Release analysis, Burndown Charts.

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1 Sprint Jobs

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38. Business Objectives
demand arrow
low Demand
Here's how Business Objectives is used in Senior Solutions Manager jobs:
  • Combine industry and solution requirements to meet business objectives.
  • Monitor performance and measure progress to remain on track with business objectives.

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98 Business Objectives Jobs

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39. Customer Requirements
demand arrow
low Demand
Here's how Customer Requirements is used in Senior Solutions Manager jobs:
  • Ascertained customer requirements, liaised with functional organizations and customized services solution to optimize performance in target market segment.
  • Conducted customer requirements analysis in support of new distributed computing solutions and services.
  • Based on customer requirements design and deliver solutions to the customers.

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3 Customer Requirements Jobs

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40. Business Cases
demand arrow
low Demand
Here's how Business Cases is used in Senior Solutions Manager jobs:
  • Worked with business stakeholders to develop business cases and requirements for new products and enhancements.
  • Construct business cases for executive approval; justifying requirements, cost, timing, and IT resources.
  • Managed the delivery of business cases, scope and requirement documents, test plans, and rollout communications.

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70 Business Cases Jobs

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41. User Acceptance
demand arrow
low Demand
Here's how User Acceptance is used in Senior Solutions Manager jobs:
  • Manage formal User Acceptance Testing (UAT) sessions prior to each quarterly release.

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3 User Acceptance Jobs

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42. Sigma
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low Demand
Here's how Sigma is used in Senior Solutions Manager jobs:
  • Developed proposals for Lean Six Sigma process consulting offerings resulting in $668k in new revenue.
  • Achieved Sigma Omega in 2006 while finishing 3rd nationally.
  • Certified Six Sigma Green Belt (DMAIC) process.
  • Project Management Professional Six Sigma Training U.S. Customs Training: Alston and Byrd Customs Legal Department

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16 Sigma Jobs

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43. Business Operations
demand arrow
low Demand
Here's how Business Operations is used in Senior Solutions Manager jobs:
  • Led the Business Operations function for Sun's largest industry vertical.

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29 Business Operations Jobs

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44. Voip
demand arrow
low Demand
1 Voip Jobs

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45. SLA
demand arrow
low Demand
Here's how SLA is used in Senior Solutions Manager jobs:
  • Reviewed/edited creative content for consistency, accuracy, and translation cost reduction.
  • Assure migration of the pilot programs to standard operational groups and Service Level Agreements (SLA's) that assure success.
  • Initiated monthly operations reviews with goals and measurement related to SLA achievement, support volume, and change management tracking.
  • Agree on solutions SLA's with product champions and work with Operate teams to ensure support of all applications.
  • Translate client's business needs into IT solutions to meet business drivers and requirements for global.
  • Created and reviewed Scorecards/SLA's to assess their ongoing alignment with business needs and objectives.
  • Define Service Level Metrics and Objectives including active monitoring of SLA's and performance.
  • Saved $3K in translation costs.
  • Used marketing research tools (ComScore, Omniture, Simmons, DART) to translate insights into revenue and repeat business.
  • Develop portfolio roadmaps and agree with Operate teams on approved SLA's.

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3 SLA Jobs

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46. Contract Negotiations
demand arrow
low Demand
Here's how Contract Negotiations is used in Senior Solutions Manager jobs:
  • Represented the business to technical teams through contract negotiations, requirements, development, testing, and launch activities.

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7 Contract Negotiations Jobs

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47. Technical Support
demand arrow
low Demand
Here's how Technical Support is used in Senior Solutions Manager jobs:
  • Lead and manage twenty technical support engineers located in multiple offices, representing four unique areas of technical expertise.
  • Achieved 50% reduction in time to fully train newly hired technical support engineers as a direct result.

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17 Technical Support Jobs

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48. POC
demand arrow
low Demand
Here's how POC is used in Senior Solutions Manager jobs:
  • Lead a team of Solution Engineers towards deep discovery, demonstration and PoC builds, pilots, and presentations.
  • Lead Proof of Concepts (PoC) for these opportunities.
  • Engage in POC and ensure technology and hardware readiness

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49. Customer Base
demand arrow
low Demand
Here's how Customer Base is used in Senior Solutions Manager jobs:
  • Evangelize CenturyLink technical cloud capabilities internally and with our customer base.
  • Handled executive, FCC, and BBB complaints for B2B customer base.

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22 Customer Base Jobs

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50. Verizon
demand arrow
low Demand
Here's how Verizon is used in Senior Solutions Manager jobs:
  • Run periodic Motorola/Verizon advanced technology summit.
  • Established software tools and procedures utilized for deployment of Verizon FIOS features and products.
  • Led key digital technology initatives for clients like Verizon FIOS, CNN Interactive, Apple iCloud, Amazon AWS.

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1 Verizon Jobs

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Senior Solutions Manager Jobs

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20 Most Common Skills For A Senior Solutions Manager

Business Requirements

14.9%

New Product Development

12.4%

Project Management

11.6%

Architecture

7.6%

Cloud

5.3%

Infrastructure

5.1%

Business Development

5.0%

Business Units

4.4%

CRM

4.1%

Data Warehouse

3.6%

SQL

3.2%

RFP

3.1%

Customer Service

2.9%

BI

2.7%

Sdlc

2.7%

HR

2.6%

Professional Services

2.4%

QA

2.3%

Saas

2.2%

PMO

2.1%
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Typical Skill-Sets Required For A Senior Solutions Manager

Rank Skill
1 Business Requirements 10.4%
2 New Product Development 8.6%
3 Project Management 8.1%
4 Architecture 5.3%
5 Cloud 3.7%
6 Infrastructure 3.5%
7 Business Development 3.5%
8 Business Units 3.1%
9 CRM 2.8%
10 Data Warehouse 2.5%
11 SQL 2.3%
12 RFP 2.1%
13 Customer Service 2.0%
14 BI 1.9%
15 Sdlc 1.9%
16 HR 1.8%
17 Professional Services 1.7%
18 QA 1.6%
19 Saas 1.5%
20 PMO 1.4%
21 Customer Relationships 1.4%
22 Sharepoint 1.3%
23 Account Management 1.3%
24 Strategic Plan 1.3%
25 ROI 1.2%
26 ERP 1.2%
27 Direct Reports 1.2%
28 Cost Savings 1.1%
29 Revenue Growth 1.1%
30 Business Partners 1.1%
31 Peoplesoft 1.0%
32 Process Improvement 1.0%
33 UAT 1.0%
34 Solution Architect 1.0%
35 Risk Management 1.0%
36 Web Application 1.0%
37 Sprint 0.9%
38 Business Objectives 0.9%
39 Customer Requirements 0.9%
40 Business Cases 0.9%
41 User Acceptance 0.9%
42 Sigma 0.9%
43 Business Operations 0.9%
44 Voip 0.8%
45 SLA 0.8%
46 Contract Negotiations 0.8%
47 Technical Support 0.8%
48 POC 0.8%
49 Customer Base 0.8%
50 Verizon 0.7%
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24,379 Senior Solutions Manager Jobs

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