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Senior specialist vs senior support specialist

The differences between senior specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $92,360 average annual salary of a senior specialist.

The top three skills for a senior specialist include customer service, patients and SR. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.

Senior specialist vs senior support specialist overview

Senior SpecialistSenior Support Specialist
Yearly salary$92,360$106,515
Hourly rate$44.40$51.21
Growth rate10%10%
Number of jobs80,308103,203
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 55%
Average age4442
Years of experience-2

What does a senior specialist do?

A senior specialist is a financial professional responsible for assisting senior citizens in managing their economic activities. Senior specialists must manage a portfolio of investors to ensure that foreclosed properties are ready for title transfer and monetary reimbursements. To reach compliance goals, senior specialists must provide staff training on Microsoft Office suite and other software applications. They also handle customer complaints through phone or email and provide their customer with the proper solution.

What does a senior support specialist do?

A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.

Senior specialist vs senior support specialist salary

Senior specialists and senior support specialists have different pay scales, as shown below.

Senior SpecialistSenior Support Specialist
Average salary$92,360$106,515
Salary rangeBetween $63,000 And $134,000Between $71,000 And $159,000
Highest paying CitySan Francisco, CAPiscataway, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyCheniere EnergyEclaro
Best paying industryPharmaceuticalManufacturing

Differences between senior specialist and senior support specialist education

There are a few differences between a senior specialist and a senior support specialist in terms of educational background:

Senior SpecialistSenior Support Specialist
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Senior specialist vs senior support specialist demographics

Here are the differences between senior specialists' and senior support specialists' demographics:

Senior SpecialistSenior Support Specialist
Average age4442
Gender ratioMale, 51.4% Female, 48.6%Male, 61.2% Female, 38.8%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior specialist and senior support specialist duties and responsibilities

Senior specialist example responsibilities.

  • Manage the JSC QMS system.
  • Lead special projects, train and mentore lean sigma teams.
  • Manage capacity planning activities for UAT and production environment.
  • Manage coordination, implementation and installation of next generation telemarketing system, an nt-base, client server environment.
  • Assist in the setup of the Documentum ACLs for WPS & QA and WPS, such that duplication doesn't occur.
  • Maintain awareness of HIPAA, SOX, GLB and other regulatory statues ensuring compliance within the work group.
  • Show more

Senior support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Maintain desktop encryption keys for all company laptops.
  • Implement desktop and laptop encryption applications in NY area offices.
  • Oversee the backing up of company data and creation of PC images for each type of machine.
  • Perform moves, adds, and changes of PC equipment such as desktops, laptops, monitors.
  • Perform DB2 data loads on a UNIX platform, verify and update test data, utilizing execution of SQL queries.
  • Show more

Senior specialist vs senior support specialist skills

Common senior specialist skills
  • Customer Service, 10%
  • Patients, 9%
  • SR, 8%
  • Java, 6%
  • Project Management, 5%
  • PowerPoint, 5%
Common senior support specialist skills
  • Customer Service, 18%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Data Entry, 5%
  • Computer System, 3%

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