Senior Quality Assurance Specialist
Senior specialist quality assurance job in Chantilly, VA
Cipher Surgical is a medical device company established in 2010, known for launching the OpClear platform used in laparoscopic procedures. The OpClear platform ensures continuous intra-abdominal vision for the surgical team, resulting in fewer surgical errors and shorter operating times. Utilizing automated CO2 flow and on-demand saline lens wash, the OpClear platform minimizes the need for scope removal during procedures and quickly clears larger visual obstructions such as blood or particles from energy plumes. This innovative solution enhances the surgical flow and overall efficiency throughout each procedure.
Role Description
This is a full-time on-site role for a Senior Quality Assurance Specialist, located in Chantilly, VA. The Senior Quality Assurance Specialist will be responsible for overseeing and managing quality assurance processes, ensuring compliance with industry standards and regulations. Day-to-day tasks include conducting quality audits, managing quality management systems, implementing Good Manufacturing Practices (GMP), and developing and maintaining quality control protocols. This role also involves collaborating with cross-functional teams to continually improve product quality and ensure excellence in manufacturing standards.
Qualifications
Quality Assurance, Quality Control, and Quality Management skills
Experience with Good Manufacturing Practice (GMP) and Quality Auditing
Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Bachelor's degree in a related field or equivalent experience
Experience in the medical device industry is a plus
Knowledge of regulatory standards and compliance in the healthcare industry
5+ years of Medical Device experience. ISO 13485
Must be based in Chantilly, VA
QI/QA Training Manager
Senior specialist quality assurance job in Falls Church, VA
This position is responsible for planning, building, and executing a comprehensive training operation to ensure excellence and continued quality improvement within CHEMTREC's Emergency Operations Center and Emergency Response offerings. This position is also responsible for offering technical support to the CHEMTREC Training and Learning Academy for developing and conducting training offerings. The position reports directly to the Senior Director of Operations.
Major Duties and Responsibilities
Working with the Associate Director, Emergency Operations Center, creates a single, unified standard for CHEMTREC operations execution. Owns and updates the CHEMTREC training standard matrix for all Emergency Services Specialist levels.
Develops Emergency Operations Center training content in coordination with the CHEMTREC Technical Advisor, Emergency Response.
Conducts internal training to the single, unified standard for all relevant emergency response protocols supporting Operations, Customer Service, and Sales, as needed.
Conducts initial classroom training for new Emergency Services Specialists, ensuring that they are competent at the single, unified standard.
Identifies and evaluates external training courses.
Coordinates training enrollments for Emergency Operations Center personnel for required training and continuing education.
Defines and executes a process to improve Procedures, Policies, Guidelines, and Extended Service Protocols (ESP), including multi-lingual call processes.
Uses Quality Assurance reviews, communication with internal and external stakeholders, and other data sources to identify training needs.
Identifies lack of consistency between work shifts and supports the implementation of measures aimed at removing potential inconsistencies.
Interfaces with Account Managers in order to facilitate the onboarding of CHEMTREC customers with complex Extended Service Protocols (ESP).
Supports the development and launch of new CHEMTREC Learning Academy offerings.
Performs other related duties as assigned.
Qualifications/Requirements
Required
Bachelor's degree in related field.
Three years' experience in emergency response or O&EHS experience related to chemical transport, storage, production, response and safety
Strong written and oral communications skills, as well as the ability to give internal and public presentations.
Ability to work on a variety of complex matters simultaneously, including ability to prioritize and manage multiple issues, tasks, and information/requests.
Ability to design and implement strategy, direction and action plans.
Ability to build consensus, work in a team environment, and coordinate across multiple groups.
Working knowledge of Microsoft Dynamics CRM and Microsoft Office including Word, Excel, and PowerPoint.
The ability to travel domestically and internationally
Desired
NFPA Fire Services Instructor 1 or similar
Experience in curriculum or training material development
Quality Control and Safety Manager
Senior specialist quality assurance job in Greenbelt, MD
Construction Quality Assurance & Safety Manager
We are actively recruiting an experienced professional to serve as Construction Quality Assurance & Safety Manager for a client in Greenbelt, MD. This critical role is responsible for overseeing and enforcing rigorous quality and safety standards across all construction activities. The ideal candidate will ensure full compliance with regulatory requirements and internal protocols while cultivating a safe and efficient work environment.
Primary Duties:
Develop and implement comprehensive quality assurance and safety initiatives
Conduct regular site audits and performance evaluations
Manage the Three-Phase Inspection process
Lead training sessions and mentor team members on safety and quality practices
Maintain thorough documentation and generate detailed reports
Investigate and manage workplace incidents and safety breaches
Oversee subcontractor compliance with safety and quality expectations
Serve as the primary liaison for regulatory compliance matters
Verify materials and equipment meet required specifications
Ensure all inspections align with building codes and standards
Review and validate as-built documentation and safety protocols
Evaluate and approve submittals and project documentation
Candidate Profile:
Bachelor's degree in Construction Management, Engineering, or a related discipline (preferred)
Minimum of 5 years' experience in construction quality assurance and safety oversight
Strong understanding of construction methodologies, materials, and quality benchmarks
Familiarity with EM-385, OSHA guidelines, and industry safety regulations
Demonstrated leadership, analytical thinking, and problem-solving capabilities
Certified in USACE Construction Quality Management and safety credentials (e.g., CQM, CSP, CHST)
Key Competencies:
Meticulous attention to detail and a drive for operational excellence
Ability to train, inspire, and lead teams in safety and quality best practices
Skilled in using quality management software and Microsoft Office tools
Excellent communication and interpersonal skills across all organizational levels
Perks & Benefits
Competitive salary range: $120,000 - $145,000
Comprehensive health, dental, and vision coverage
Generous PTO: 15 days annually
Biweekly pay schedule
Opportunity to shape the financial future of a growing enterprise
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
Software Quality Assurance Engineer - Entry Level
Remote senior specialist quality assurance job
Job Description
Discover the feelings of Camaraderie and Family while being technically challenged to grow! Responsibilities: Assist in ensuring the quality of dynamic Enterprise Web and Mobile applications in Cyber Security, Supply Chain/Logistics, or Finance built by your teammates for a variety of clients like Verizon, Capital One, and Cardinal Health in small teams. Work in a fast-paced, hands-on capacity in a client-facing role, seeing first-hand the impact of your work on a daily basis.
Desired Skills/Traits:
STRONG Communication skills - never hesitates to ask questions to fully understand
Technical background/knowledge - Very computer/online literate
Ability and DESIRE to learn New Technologies quickly
High Energy / Attitude - need to move fast
Creative Problem Solving.
We take care of our EAI Family:
FREE catered lunch DAILY. Stipend ($50/week) provided during COVID work from home.
Paid Training (CodeAcademy, Coursera, NoFluffJustStuff, Google DevFest, pre-paid courses, mentoring).
FREE snacks/drinks - Multiple varieties of soft drinks, juices, coffee, tea, Gatorade, beer, wine & regular social gatherings.
EAI has NEVER HAD LAYOFFS from its beginnings in 2001. We have carried our folks through multiple tough economic cycles (2002, 2009/10, current pandemic) and will continue to do so!
We are growing and looking for individuals who want to be part of a fun, passionate, and highly accomplished team with Hackathons and regular events like Poker and Movie Night to keep the spirits alive. Combine that with daily catered lunch from such restaurants as Cava, Chipotle, La Plaka, Jason's Deli, and Shake Shack and you can see that we strive to foster a family-friendly culture that emphasizes teamwork, camaraderie, and openness.
Come experience why so many employees have been with EAI for 5 to 10+ years and continue to make it their home as the EAI Family expands.
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QA Specialist II, SQM
Remote senior specialist quality assurance job
At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact.
Position Summary:
Assures that suppliers and raw materials are suitable for their intended use in clinical and commercial manufacturing. Responsible for compliance with regulations, procedures, and systems that govern the supplier approval, material qualification programs, along with ongoing supplier/material compliance. Supports client audits and regulatory inspections as needed. Support vendor complaint generation and resolution, along with evaluation and internal processing of vendor changes
Responsibilities:
Contribute and adhere to Supplier Quality Management systems and compliance activities.
Participate in Improvement initiatives, within the SQM functional area.
Under moderate supervision, complete multiple assigned functions in the SQM Compliance Area:
Assist Supplier Quality Management to ensure Suppliers, Materials/Services are suitable for their intended use by conducting routine evaluations (desk/remote/onsite/for-cause audits, annual assessments, etc.).
Auditor certification required (ex. ASQ or equivalent)
Assist with Quality Agreement assessments and revisions through supplier communications, to ensure documents are current and compliant.
Work with internal department personnel (ex. MSAT, QA/QCRM, Manufacturing, AFS, PD, etc.) to onboard new suppliers and materials.
Assist with client project material qualification plans through review of the listed materials, alignment with ETQ material profiles, participation in project meetings, review and upload of material qualification data in EtQ, approval of material profiles, and periodic review of material profiles associated with assigned projects.
Support and process supplier complaints (SCNs) and Vendor Change Notifications (VCNs).
Support SQM related Deviations, CAPAs, and Change Controls as appropriate.
Requirements:
BS/BA +3 or >5 years relevant experience or combination of education and experience within a QA or cGMP environment in biopharmaceuticals or equivalent, including previous pharmaceutical supplier quality experience.
Auditor certification or demonstrated supplier/internal auditing experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from staff, colleagues, managers, and clients. Ability to read, analyze, and author complex documentation.
Ability to travel domestically and internationally, where needed, for supplier audits.
Ability to travel ~10-15% for onsite supplier audits and site-to-site meetings where applicable.
Salary Range: $74,000 - $102,300
Salary range provided per current averages and expectations. The salary and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, 401K matching with 100% vesting in 60 days and employee recognition programs.
About KBI:
KBI Biopharma, Inc., a JSR Life Sciences company, is a global contract development and manufacturing organization (CDMO) providing fully integrated and accelerated drug development and biologics manufacturing services to life science companies. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products. Recognized for quality manufacturing, KBI delivers robust process development and cGMP manufacturing services across its six global locations in the USA and Europe. For more information, visit *********************
KBI is a proud EEO/AA employer dedicated to building a diverse and inclusive workforce. We believe that innovation thrives in an environment where all voices are heard and valued. That's why we actively seek individuals from all backgrounds - regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status - and strongly encourage all qualified candidates to apply and bring their unique perspectives to our team.
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
Auto-ApplySenior Manager, QA Automation
Remote senior specialist quality assurance job
At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want.
Angi at a glance:
Homeowners have turned to Angi for more than 300 million projects
1,000+ home service tasks covered
2,800 employees worldwide
Why join Angi:
Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.
About The Team
The Senior Manager, QA Automation, will drive the design, rollout, and evolution of scalable QA systems that reach beyond traditional support into complex, insight generating workflows across Sales, Care, and Account Management. You'll partner with cross-functional teams to turn strategic goals into structured, data-driven programs that drive measurable improvements in quality, operational performance, and the customer experience.
This is a generalist role-ideal for someone who thrives in ambiguity, communicates with clarity, and is skilled at building programs from the ground up. You'll lead initiatives from strategy through implementation, defining new metrics, launching scalable processes, and shaping the future of QA at Angi.
What You'll Do
Strategy & Operations
Translate ambiguous, high-level priorities into structured workflows, documentation, and performance frameworks, leveraging technology to implement scalable QA systems and solutions
Partner with cross-functional teams to ensure systems are adopted and continuously improve, aimed at driving iterative business growth
Maintain a feedback loop with frontline teams and leadership to ensure automation strategies evolve with business needs and ongoing engagement is maintained
Partner with stakeholders to identify and prioritize automation opportunities that drive measurable impact
Own change management for QA rollouts, driving clarity and accountability across teams
Conversational Intelligence, Automation & Insights
Build and maintain reporting dashboards that connect QA performance to operational and customer outcomes
Analyze QA data to identify trends, surface risks, and prioritize improvements, collaborating with Analytics and Data Engineering teams to enhance data context and applications
Define and enforce QA data standards, ensuring consistent KPIs and metrics across teams
Use AI tools (e.g., OpenAI, ChatGPT) and platforms like MaestroQA to scale insights and enable automations; design and iterate on classifiers and prompts to support strategic goals
Mentor team members on prompt design, classifier logic, and automation use cases; advancing Angi's proficiency in AI tooling and data platforms to support increasingly integrated QA solutions.
Who you are
5+ years of experience in strategy, program management, operations, product support, or enablement
Experience leading or supporting cross-functional initiatives with both technical and business teams
Expertise in project management and analytical thinking, with hands-on experience launching systems, programs, or processes from inception
Proven ability to manage ambiguity, execute quickly, and bring clarity to complex challenges
Strong relationship builder who can influence across functions and levels of the organization.
Comfortable navigating fast-paced, evolving environments with shifting priorities.
Experience with QA systems, conversational intelligence platforms, or AI tools like ChatGPT/OpenAI
Familiarity with performance data, operational metrics, and reporting systems
Experience using MaestroQA or other QA/automation platforms
Working knowledge of SQL or similar query languages
Familiarity with Looker or other BI tools
Exposure to customer-facing, support, or sales environments
Experience with prompt design, classifier strategy, or large-scale conversational analysis
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
The salary band for this position ranges from $80,000 - $130,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Remote
Auto-ApplyQuality Assurance Manager
Senior specialist quality assurance job in Manassas, VA
*This is an Onsite Role**
The QA Manager ensures compliance with cGMP and internal policies, procedures and specifications. This position is responsible for performing documentation for all quality system functions in accordance with cGMP and related company SOP's, state, federal and local laws as applicable. This person should be knowledgeable of cGMP requirements, FDA regulations and ICH guidelines.
The person will be responsible for managing and ensuring that facility meets all GMP, FDA and SOP requirements.
Managing all quality operations to include inspection of components, bulk, and final products for the Manassas, VA, ensuring release lead times are met with timely product disposition.
Ensure that the facility is meeting all training requirements.
Lead the communication of open quality document notification and resolution between all departments regarding Complaints, Investigations, Change Control, CAPA's (including verification of CAPA's) and other quality documents as needed.
Manage and maintain audit inspections (Internal and External) for the site.
Responsible for supporting the preparation, review, processing, and approval of various validation documents as application for the Granules, Manassas, facility.
Provide QA support, review and approval for relevant documents including relevant procedures, batch records, specifications, stability reports, technical reports (i.e., Qualification, Validation, Transportation.), trend reports, Annual Product Quality Reviews and other documents as needed.
Responsible for performance and development of all Quality Assurance staff through mentoring and focusing on personal and professional growth.
Work with Quality leadership team for proactive succession planning and a high-performance culture through people.
Guide and lead by setting realistic personal goals for staff and provide regularly scheduled feedback throughout the year.
Provide the means for incorporating the necessary tools, equipment, and methods into the new and existing processes aimed at continuous improvement.
Implementation Quality management system tools and their compliance.
Development and execution of quality training modules for the organization.
Ensure staff receives appropriate knowledge and skill development and growth opportunities
Work with Regulatory Affairs to supply information needed for FDA filings.
Other duties as assigned by management.
Requirements
Knowledge & Skills
· Expert-level knowledge of the FDA guidance for Industry, Title 21 of the Code of Federal Regulations and Compendia (USP/EP/BP/etc...)
· cGMP compliance within the pharmaceutical manufacturing industry.
· Writing and maintaining cGMP documentation.
· Analyze data/information and resolve complex issues.
· Verbal and written communication skills.
· Work and communicate with cross-functional teams.
· Multiple priorities and re-prioritize tasks.
· Strong computer skills and working knowledge of Microsoft Office Suite and Adobe
· Demonstrated ability to work on complex assignments in collaboration with various departments.
Experience & Education
· Bachelor's degree in the life sciences (or equivalent work experience) minimum of 6+ years in a QA role within the pharmaceutical industry
· Master's degree with 4+ years of pharmaceutical manufacturing experience and at least 3 years of those years in a progressive challenging QA department in the pharmaceutical industry.
Physical Requirements/Working Environment
· While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
· Specific vision abilities required by this job include close vision requirements due to computer work.
· Ability to sit at a computer terminal for an extended period of time.
· Light to moderate lifting up to 10-15 lbs is required.
· Ability to work in a confined area
Supplier Quality Assurance Manager - 90398419 - Washington, DC, Wilmington, DE or Philadelphia, PA
Senior specialist quality assurance job in Washington, DC
> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Supplier Quality Assurance Manager - 90398419 - Washington, DC, Wilmington, DE or Philadelphia, PA Company: Amtrak
Your success is a train ride away!
As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Advanced Supplier Quality Manager provides technical expertise to improve supply base performance from quality, delivery, competitiveness, program launch and management wavelength perspectives.
The primary focus of the Quality Manager is developing and executing supplier quality processes that cooperate cross-functionally with Procurement, Engineering, and Programs. The Quality Manager will use structured quality tools to drive continuous improvement internally and externally.
ESSENTIAL FUNCTIONS:
* Develop, implement and improve business tools and processes based on requirements called out within the Association of American Railroads ("AAR"), The Manual of Standards and Recommended Practices ("MSRP"), The Federal Railroad Administration Code of Federal Regulations and applicable ISO and IATF standards. Coach, mentor and at times lead the use of the tools to improve supply base performance and business efficiency
* Develop and maintain strong and positive relationships with internal and external stakeholders to ensure optimal outcomes, especially when circumstances are ambiguous and challenging.
* Lead root cause / corrective action to achieve solid problem solving, preventive resolutions for components, large equipment, and fleet.
* Support Procurement and Supply Chain strategies, including but not limited to supplier qualification, delivery and quality improvement, program launch support and proactive supply base restructuring.
* Drive supplier life-cycle performance management from qualification, onboarding, performance management, capability and capacity development to business transition.
* Support Procurement, Capital Delivery and End User department (Mechanical, IMCS and etc) teams in critical procurement programs - such as Airo program, Long Distance Fleet Replacement program, Maintenance of Way special equipment procurement. The support includes participating in Technical Evaluation Committee, supplier qualification, QMS audit, Product Delivery Inspection (PDI) and Commissioning and Warranty.
* Provide technical expertise to sourcing and development of suppliers with respect to quality, technology, delivery, competitiveness and logistics.
* Coach and develop the supplier quality team to meet both business and professional development goals
MINIMUM QUALIFICATIONS:
* Bachelor's Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
* 7 years of relevant experience required.
* Knowledge of shop operations and maintenance procedures
* Strong written and verbal communication skills; able to effectively interact and negotiate with others; have strong presentation skills and represent Amtrak in a professional manner
* Familiar with quality tools and disciplines, project management tools, operational and capacity management tools
* Experience in purchasing and interfacing with suppliers
* Position is onsite in Washington DC, Wilmington DE or Philadelphia PA
* Able to travel up to 25%
* Knowledge of QA standards including ISO 9000.
* Knowledgeable in FRA regulations and their application to operations.
* Knowledgeable in OSHA 1910 and 1926 standards.
* Proficient in MS Office applications and Office365.
* Excellent written/oral communication and presentation skills.
* Flexibility to work extended hours if required.
PREFERRED QUALIFICATIONS:
* Engineering Degree Preferred.
* Certified Six Sigma Green Belt or Black Belt
* ASQ Certified Manager of Quality / Organizational Excellence Relevant manufacturing process knowledge and experience in rolling stock industry
* Demonstrated technical writing skills.
* ISO Lead Auditor certification.
* Experience in railroad related or similar transportation industry.
* Experience and knowledge of Safety Management Systems.
COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
The salary/hourly range is $113,200- $146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:165261
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..
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Quality Assurance Specialist (TS/SCI CI Poly)
Senior specialist quality assurance job in Chantilly, VA
This job requires an active Top Secret / SCI clearance with CI Polygraph. Please apply only if you currently hold an active Top Secret clearance with SCI and a CI Polygraph.
North Point Technology is seeking a Quality Assurance Specialist to support the Decision Advantage Solutions Business Area. In this role, you'll champion quality excellence across mission-critical programs, ensuring our teams deliver consistent, high-performing solutions. You'll serve as a change agent, driving continuous improvement and process rigor in a fast-paced, collaborative environment.
Responsibilities:
Manage and implement the Quality Management System (QMS) for program operations.
Integrate QMS practices across development and service delivery teams.
Conduct internal process audits and monitor compliance with standards and best practices.
Recommend and track continuous improvement initiatives.
Collect, analyze, and report performance metrics to leadership.
Ensure all program deliverables meet PWS, QASP, and EENG requirements.
Lead root cause analysis and implement corrective and preventive actions.
Prepare quality reports and present outcomes to program and enterprise leadership.
Support reviews, audits, and operational reporting activities.
Basic Qualifications:
Bachelor's degree and 10+ years of relevant experience (or Master's with 8+ years).
Experience with Quality Management in software development or IT service projects.
Lean Six Sigma Green Belt certification.
Experience auditing to external standards (ISO9001, ISO20000, AS9100, CMMI Dev/Svc).
Skilled in metrics collection, process auditing, and peer reviews.
Strong communication, organization, and problem-solving skills.
Proficient with MS Office Suite (Word, Excel, Visio, PowerPoint, Project).
Active Top Secret/SCI clearance with polygraph.
Willingness to travel occasionally within the U.S.
Preferred Qualifications:
Lean Six Sigma Black Belt certification.
Experience with Agile and ITIL principles.
Formal auditor training.
North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems.
At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.
Come join us! Apply with North Point Technology today!
Auto-ApplyQA Specialist - Inpatient/Outpatient Coding
Remote senior specialist quality assurance job
Shape the Future of Clinical Accuracy. Are you a coding professional who thrives on precision, collaboration, and continuous improvement? As a QA Specialist, you'll play a key role in ensuring the integrity of clinical documentation and coding across both Inpatient and Outpatient settings. This is an opportunity to make a real impact-enhancing compliance, optimizing reimbursement, and supporting better patient outcomes.
Position Summary:
The QA Specialist is responsible for ensuring the accuracy, compliance, and integrity of coding and clinical documentation across Inpatient and Outpatient settings. This role will focus on auditing ICD-10-CM/PCS/CPT/HCPCS codes, and IRF-PAI submissions to validate adherence to regulatory requirements, payer guidelines, and organizational standards. The QA Specialist collaborates with coders, clinical teams, and leadership to identify trends, provide feedback, and implement process improvements that enhance coding accuracy, optimize reimbursement, and minimize compliance risk.
Key Responsibilities:
Audit Inpatient, Outpatient, and IRF-PAI coded records for accuracy, compliance, and completeness.
Validate ICD-10, CPT, HCPCS, and IRF-PAI coding/documentation against guidelines and payer rules.
Provide feedback and education to coders and clinicians on audit findings.
Track and report audit results, error trends, and coder performance.
Ensure compliance with CMS, OIG, HIPAA, and payer requirements.
Collaborate with coding, CDI, and revenue cycle teams to improve documentation and coding practices.
Support readiness for regulatory updates and external audits.
Qualifications:
CCS, CPC, CIC, or CCA certification; additional IRF-PAI training/certification preferred.
12 months in coding and/or auditing Inpatient, Outpatient, and/or Rehab records; strong knowledge of ICD-10-CM/PCS, CPT, and HCPCS coding systems.
Strong knowledge of ICD-10-CM/PCS, CPT, HCPCS, DRGs, APCs, and IRF-PAI requirements.
Excellent analytical, communication, and reporting skills proficiency with EHR and coding/auditing software.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Auto-ApplyQuality Assurance Quality Control Specialist-Remote
Remote senior specialist quality assurance job
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation.
In this role, you will:
This role reports to the QA Supervisor and works to ensure the quality and accuracy of information in our systems and related outputs.
* Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
* Assists in submitting reports and forms to government agencies
* Assist Lab/Sales/Operations teams with data entry, data retrieval, analysis work or other administrative tasks
* Will quality check slides and works with lab teams to correct any issues identified
* Responds to customer calls related to insurance filings of their cases
* Assists with troubleshooting and correcting complex issues
* Will contact clinics for missing patient information
* Ensures all needed insurance information is received and entered into systems correctly.
* May perform other relates tasks as needed.
All you need is:
* High School diploma, Associates Degree in Business Administration, Medical Technology or related field preferred
* Excellent verbal and written communication skills.
* Excellent interpersonal and customer service skills.
* Proficient in Google Workspace; Microsoft Office Suite or related software.
* Knowledge of medical terminology
* Familiarity with laboratory equipment and processes
* Data entry: 1 year (Preferred)
* At least 1 year of lab experience,
* Ability to manage a multitude of tasks at any one given time.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Laboratory Operations
Company:
Pathology Watch Inc.
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyQA Manager
Senior specialist quality assurance job in Washington, DC
Hi Consultant required for the below mentioned requirement QA Manager Duration : Long Term Prefer GC/citizen Skills • 4-5 Banking Industry Experience • MOBILE, MOBILE • Strong IT background - Developer background coupled with QA would be ideal
• Experience managing teams - QA leads will be reporting into this person (THiS IS NOT A QA LEAD)
• Responsible for reviewing all deliverables of Quality Engineers
• Test strategy/risk management
• Being able to speak to the product owners
• Ensuring the right tools are in place for testing
• Reviewing test scripts/automation scipts
• Infrastrutuere in place
• Technologies: SOAP, Cucumber, Ruby, Gethub (or other source management tool)
• WORKED IN TRUE AGILE ENVIRONMENT IS KEY
--
Thanks/Regards
Ruchie Agarwal
Desk: ************ Extn. 299
Cell : ************
Skype : ruchi.droisys
Address: 4800 Patrick Henry Dr., Santa Clara, CA 95054
********************** | *************** | Join Droisys Group
“Don't wait for the perfect moment.
Take the moment and make it perfect”
Additional Information
All your information will be kept confidential according to EEO guidelines.
Easy ApplyQuality Assurance Specialist
Remote senior specialist quality assurance job
Compensation Range: $65,000 - $70,000 yearly commensurate with experience
Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Overview:
The Quality Assurance Specialist (QAS) supports a comprehensive quality assurance program for Housing Works' Behavioral Health programming to ensure operating regulations for services are in compliance with state agencies, funders, and providing quality clinical care, primarily through comprehensive chart reviews. In this regard, the QAS ensures that programs, services, and facilities meet minimum acceptable standards, as defined in statutes and regulations, and that appropriate managerial oversight of programs and services exist to reasonably assure efficient and effective delivery of intended programs and services to the public. The QAS may also work as a liaison to state agencies Technical Assistance Support to attain and maintain established standards, as well as efficient and effective management practices.
This is a 100% remote position. Candidates must have an active behavioral health license in NY State (LCSW, LMSW, LCAT, LMHC). Eligible to obtain up to 18 free Social Work CEs per year through internal training offerings
Responsibilities:
Primary:
Complete monthly chart reviews of behavioral health programs; amount each month may vary based on program enrollment and program needs.
Ensure regulatory adherence to pre-admission and admission procedures, criteria set forth for continued stay, and required discharge procedures.
Review and audit admission assessments.
Review and audit in accordance with clinical quality indicators, such as provided diagnosis basis in current DSM, assessment of level of care, and other appropriate care/admission indicators.
Ensure appropriate protocol for outpatient care is documented in accordance with state agency and Housing Works' guidelines.
Audit completion and timely submission of clinical documentation within client's chart to follow state and/or internal agency regulatory standards.
Provide clinical assessment based on chart review on program practices/implementation of admission/treatment/discharge processes and training requirements.
Provide technical assistance to behavioral health programs to support improvement of program performance with compliance, including conducting in-service trainings to behavioral health team members.
Complete standardized review of behavioral health staff's compliance efficiency to utilize in assessing ongoing compliance of providers.
Participate in agency and behavioral health departmental meetings that may be held on a weekly, bi-weekly, and/or monthly basis.
This may include interdisciplinary and/or cross-departmental meetings. Identify challenges and shortcomings within clinical documentation that may influence corrective action steps geared towards improved adherence towards regulatory standards.
Auditing data entry and generating reports as requested.
Audit processes and report risk and/or billing issues in a timely manner.
Secondary:
Perform other duties and special projects as requested by supervisor.
Participate in advocacy efforts and direct action to end the twin crises of homelessness and AIDS.
Engage in monthly in-service training and other external trainings that are relevant to supporting or enhancing behavioral health program compliance.
Minimum Requirements
Master's Degree in the behavioral health from an accredited university (MSW, MA Psychology, MA in Mental health counseling, MA in art therapy)
Must be a Licensed Qualified Health Professional (LCSW, LMSW, LCAT, LMHC)
Experience with diagnosis/treatment in an OASAS and/or OMH licensed program.
Demonstrated experience in collaborative projects involving multiple project partners, possessing strong written and verbal communication skills, organizational skills, and demonstrated experience with working as a member of a team.
Ability to present information in a one-on-one and small group situation.
Proficient in Microsoft Office programs, particularly Excel and Word.
The equivalent of two (2) years' experience in planning and coordinating quality assurance initiatives [preferred].
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at ****************************
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit ********************
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU
Easy ApplyQuality Assurance Manager with Service Desk experience
Senior specialist quality assurance job in Washington, DC
Job Title: Quality Assurance Manager. Duration: Full-Time The Quality Assurance Manager will provide oversight and management of the federal contract in three key areas: Continual Service Improvement, Quality Control, and Data Analysis.
Responsible for assuring consistent quality of services, products and solutions provided by the OCIO. This oversight includes:
contributing information and analysis to strategic plans and review
preparing and completing action plans; implementing production, productivity, quality, and customer-service standards
identifying and resolving problems; completing audits; determining system improvements
helping to implement change to move DOL closer to best-in-federal-service.
Continuously strive to improve understanding of project requirements, processes and deliverables required to contribute to successful project delivery.
Investigate and analyze issues to root cause and propose the fix, verify and validate the final solution.
Onsite work up to 5 days every pay period i.e. every 2 weeks, subject to change on Government/client regulations (location: Washington DC Federal Building), and periodically attend client stakeholder meetings, training seminars, presentation in Washington DC
Required Qualifications:
A Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or related field
5+ years of proven experience as a quality assurance manager or related role
3+ years of successful professional experience working in roles such as continual service improvement, quality control and design, or data analysis
Excellent writing and verbal communication skills, and ability to create substantial relevant project documentation based on client requirements
Thorough knowledge of methodologies of quality assurance and standards
Excellent numerical skills and understanding of data analysis/statistical method
ITIL 4 Foundation Certification
A Quality Assurance certification such as American Society for Quality, Six Sigma Black Belt, Lean Six Sigma Black Belt, etc., and proven documented experience.
Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years and be Federal Tax compliant.
Experience with ServiceNow ITSM and Amazon Connect IVR/ACD a plus
Quality Assurance Manager Level 3
Senior specialist quality assurance job in Fort Belvoir, VA
Job Description
Quality Assurance Manager Level 3
TULK is a leading boutique consulting firm providing technology and management consulting services to the US Federal Government. Our expert team assists Defense and National Security clients in acquiring, designing, managing, and developing advanced technology systems and business practices to advance their missions. We offer tailored benefits, including medical, dental, and vision insurance, long and short-term disability, flexible work schedules, cash bonuses, access to technology, tuition reimbursement, 401k, and more.
We are looking for applicants with a broad range of skills and interests to join our team. At TULK, we carefully match our employees with assignments that best fit their unique skill sets and career goals. If you're interested in the position below, we encourage you to apply and take the next step in your career with TULK.
About the Work
The Maritime Safety Office (SFH) provides global maritime geospatial intelligence in support of national security objectives including safety of navigation (SoN), international obligations, and joint military operations. In this capacity SFH prepares, compiles, publishes, distributes and maintains all related Maritime GEOINT databases, products, and services as mandated by SOLAS. SFH serves as the source for the issuance of authoritative worldwide maritime geospatial information, products, and services in support of global naval operations and safety of life at sea while managing all Maritime GEOINT production programs.
Advise NGA and its subordinate organizations regarding strategic messages regarding support of mission priorities, goals, and accomplishments. Ensure the strategic message is defined, developed, and coordinated with the appropriate stakeholders. Communicate strategic messages to key leadership officials within the agency and to key partners and members of DoD and the Intelligence Community. Produce NGA publications and official memoranda for internal and external customers. Interpret technology or applications into written technical design and report documentation. Collaborate with developers and managers to clarify technical issues. Write, edit, and present information in multiple formats and applications to include Microsoft Office Suite. Requires demonstrated experience providing strategic communications support, speech/technical writing, and crafting technical specifications.
Your Duties
Manage corrective action activities/plans from external ISO audits.
Manage corrective action, improvement, and quality training activities.
Develop and maintain quality performance metrics.
Perform internal audits based on the new ISO 9001:2015 standard.
Evaluate documents and records to establish conformance with the office Quality Management System (QMS) requirements.
Manage Opportunities for Improvement activities, to include but not limited to, production process changes, quality performance, time/cost/schedule/performance risk.
Develop and maintain quality performance metrics.
Evaluate documents and records to establish conformance with the office QMS.
Identify root causes underlying QMS nonconformance issues.
Conduct QMS, quality awareness, and quality tool training.
Identify and implement process improvements and re-engineering efforts.
Identify gaps in QMS conformance.
Track and report on QMS activities.
Required Skills and Experience
Top Secret SCI (TS/SCI) Security Clearance
US Citizenship
Demonstrated experience performing internal audits based on the new ISO 9001:2015 standard.
Demonstrated experience with IC QMS.
Demonstrated experience with ISO 9001:2015 standard.
Demonstrated experience managing quality programs.
Demonstrated experience conducting quality audits.
Demonstrated experience developing performance metrics.
Demonstrated experience managing ISO Standards training programs.
Demonstrated experience conducting training.
Demonstrated experience overseeing process improvement programs.
Demonstrated experience writing and presenting reports.
Quality Assurance Specialist
Senior specialist quality assurance job in Germantown, MD
Job Description
Bioanalytical Quality Assurance Specialist
Salary: $70,000 to $80,000 per year
Pharmaron is a global CRO (Contract Research Organization) helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.
We're proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,000 global customers. To learn more, visit ******************
Responsibilities:
Comply with the Company's Health and Safety, and Radiation Safety Program.
Quality systems - to audit assigned aspects of the Company's regulated activities, with the exception of the Finance Department, and report to Test Site Management any non-compliance to the Company SOPs, protocols, policies, or relevant regulations.
Identify critical non-compliances and report them immediately to the Study Lead, Director of Quality Assurance, and Test Site Management.
Provide advice and support to assigned functions with regards to quality issues.
Schedule and execute audits of plans, data, and reports for accuracy and compliance for regulated studies.
Audit laboratory activities performed by operations for compliance.
Schedule and execute facility audits of equipment, systems, and processes in compliance with QAU SOPs.
Provide, track, and close written audit reports for all auditing activities.
Contribute to the Quality Assurance Metrics Report to Management.
Provide support for Regulatory and client inspections.
Quality Assurance Unit - to adhere to the operations of the QAU and to make recommendations for further implementation or improvement of any of its systems.
To prepare standard operating procedures for use by the Company as required.
To assist the Company, meet its business objectives by demonstrating to Sponsors the quality processes and continuous improvement activities within the Company.
What We're Looking For:
Bachelors of Science in Chemistry + 2 years experience working in the regulated pharmaceutical.
Experience working in a CRO Quality Department performing auditing.
Knowledge of Bioanalysis.
Knowledge and ability to apply GLP and Part 11 Code of Federal Regulations, GCP/ICH Guidelines, and other applicable regulations or guidelines.
Attention to detail to ensure data and reports are accurate and the study conduct meets protocol.
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centred" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
Insurance including Medical, Dental & Vision with significant employer contributions
Employer-funded Health Reimbursement Account
Healthcare & Dependent Care Flexible Spending Accounts
100% Employer-paid Employee Life and AD&D Insurance, Short and Long Term Disability Insurance
401k plan with generous employer match
Access to an Employee Assistance Program
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
#LI-JB1
Quality Assurance Manager
Senior specialist quality assurance job in Rockville, MD
Requirements
A day in the life of a Quality Assurance Manager will include:
Quality Assurance - Developing, implementing and maintaining the credit union's quality assurance program (specifically to drive consistency within Member Engagement and all member-facing teams). Performing audits and targeted testing for compliance requirements. Analyzing data to identify trends and discrepancies. Review new accounts for verification, accuracy and risk mitigation.
Collaboration - Working with credit union partners that evaluate interactions and provide 3rd party survey results to evaluate tools and agent performance. Partnering with internal departments to ensure consistent quality standards. Assisting with internal & external audits.
Training & Development - Conducting training sessions to improve compliance awareness. Mentoring and coaching specialists to enhance service quality. Maintaining updated training materials related to quality assurance.
Member Service - Ensuring member interactions are handled with empathy and efficiency. Monitors for sentiment, resolution rates and service levels. Supports initiatives that enhance member experience
Leadership - Ensuring adherence to internal policies and regulatory standards. Provides recommendations for operational improvements. Supervises staff within the Member Engagement department.
Experience:
One year to three years of similar or related experience.
Education:
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Pay: $76,000 - $80,000 annually depending on experience and qualifications.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Quality Assurance Specialist
Remote senior specialist quality assurance job
ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
As a Quality Assurance Specialist, you will ensure that ABC is working with the best process servers out there. Your role will focus on coaching, training, and providing feedback to make our process servers as successful as possible.
Key Responsibilities:
Provide support, training and education to process servers that are underperforming based on key metrics
Create positive and engaging server experience for all underperforming process servers:
Communicate directly with process servers providing coaching and meaningful feedback
Field all questions from process servers and resolve blockers
Ensure process servers understand expectations and the timeframe in which they need to adjust.
Set clear expectations for underperforming servers
Review assigned reports daily, reach out to disengaged servers to identify and resolve the reasons they are not attempting jobs timely.
Hold Servers accountable to directly impact performance
Track and communicate all blockers to the leadership team
Work closely with the recruiting department when additional coverage is needed
Qualifications:
Experience training and/or coaching
High school diploma or GED required
Familiarity with Legal Processes is a plus
Excellent written and verbal communication skills
Experience and proficiency with Microsoft Office (Word, Excel)
The ability to analyze processes and make recommendations for improvements
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Comprehensive Medical, Dental, and Vision coverage
Competitive salary package
401(k) retirement plan with 5% matching
Orca Card / Transit Stipend
10 paid holidays per year
Referral program
Work from home flexibility
Pay Range: $15.00 to $17.00 per hour
Schedule - Full-Time, Monday through Friday, 9am to 5pm PST
Auto-ApplySpecialist, Quality Assurance
Senior specialist quality assurance job in Washington, DC
**_What Quality Assurance contributes to Cardinal Health_** Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost effective quality system that assures products and services are reliable, safe and effective. This job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.
**_Job Summary_**
The Specialist, Quality Assurance executes quality programs, policies, and procedures in a particular area of specialty (such as recalls and customer complaints) in order to minimize risks and drive supply chain integrity. With basic knowledge of quality assurance concepts, the Specialist creates reports on quality metrics and trends in support of resolutions to quality issues and the development of standard operating procedures. The Specialist frequently seeks guidance from more experienced Senior Specialists or Principal Specialists and assists on more complex projects to develop advanced knowledge and technical capabilities.
**_Responsibilities_**
+ Lead the efforts within Cardinal Health to collect substance information on products and raw materials from suppliers
+ Load and extract product systematic data on substances within Cardinal Health Master Data systems
+ Review and evaluate received questionnaire forms for completeness and applicability
+ Coordinate with Supplier, Sourcing, Quality, Regulatory and Manufacturing teams to obtain information necessary to complete assigned tasks
+ Identify and quantify risk, communicate results effectively to management
+ Support management of QRA policies governing product quality data
+ Identify quality and regulatory related issues within current processes, investigate and provide recommendations
+ Interact with cross-functional business partners (Customers, Operations, Sourcing, Regulatory, Manufacturing Quality, field QRA, etc.) to assist in execution of the current Medical Distribution Quality Plan.
+ Responsible for deployment of policies and programs to minimize risk and enable compliant business operations for Cardinal Health
+ Demonstrates working knowledge of applicable laws and regulatory concepts utilized to manage risk
+ Supports development of programs, policies and procedures using knowledge of regulatory requirements and technologies
+ Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces
+ Proactively develops and maintains a broad knowledge of the technical disciplines in own functional area; applies broad knowledge of trends and best practices in a manner that ensures exceptional performance and results
+ Uses deep subject matter/functional expertise; influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications
+ Encourages informed risk-taking and acts as a catalyst for innovation at Cardinal Health; generates practical, sustainable and creative options to solve problems and create business opportunities, while maximizing existing resources
+ Champions and leads change initiatives; identifies the best approach for implementing strategic processes; in light of culture and diversity
**_Qualifications_**
+ Bachelor's degree preferred
+ 1-3 years experience preferred
+ Knowledge of Regulated Substances regulations such as EU MDR, REACH, RoHS, WEE, POP and California Proposition 65 preferred
+ Distribution Operations processes (Medical and Pharmaceutical) preferred
+ Excellent verbal, written, computer, SAP, and interpersonal skills required
+ Excellent influencing skills
+ Must be able to multitask and work with competing priorities
**_What is expected of you and others at this level_**
+ Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces
+ Proactively develops and maintains broad knowledge of the technical disciplines in own functional area(s); applies broad knowledge of trends and best practices in a manner that ensures exceptional performance and results
+ Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications
+ Encourages informed risk-taking and acts as a catalyst for innovation at Cardinal Health; generates practical, sustainable and creative options to solve problems and create business opportunities, while maximizing existing resources
+ Champions and leads change initiatives; identifies the best approach for implementing strategic processes in light of cultural and diversity implications
**Anticipated hourly range:** $26.90 per hour - $36.90 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/07/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
ADA Quality Assurance Specialist
Senior specialist quality assurance job in Arlington, VA
M&J Engineering, P.C. is a quality provider of multi-discipline consulting services with over 300 employees. Since its inception in 2004, M&J has grown into diversified provider of engineering, construction management, construction inspection, technology, and environmental services to a broad range of clients, including federal, state and city/local agencies, private owners, architects, engineers and contractors.
M&J Engineering is a leader in construction management and inspection, ITS, mechanical, electrical, wastewater, water supply, tunnel airport, port, marine/coastal, environmental engineering, and design-build services for both new infrastructure projects and renovations.
M&J bases its employment and personnel decisions on the principles of Equal Employment Opportunity, with the intent to further the Company's Affirmative Action commitment. M&J does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, pregnancy, gender identity or expression, age, disability, genetic information, marital status, citizenship status, employment status, veteran or military status, or any other category protected by law. Our Company vigorously pursues opportunities to recruit and develop job candidates who have the desire and potential for becoming qualified employees through our Affirmative Action Plan.
M&J is seeking a ADA Quality Assurance Specialist, to ensure compliance with the Americans with Disabilities Act (ADA) and related accessibility standards in the design, construction, and operation of transit facilities.
Responsibilities
Responsibilities:
• Conduct ADA compliance reviews of architectural and engineering designs, specifications, and project documentation.
• Perform on-site inspections and assessments of WMATA facilities, stations, and infrastructure to verify compliance with ADA, ABAAS, and related accessibility requirements.
• Prepare detailed reports, documentation, and corrective action recommendations for any non-compliance findings.
• Collaborate with engineers, architects, and construction teams to integrate accessibility features and resolve field-related accessibility concerns.
• Develop and implement quality assurance procedures to ensure accessibility compliance throughout project phases.
• Stay current with federal, state, and local accessibility standards and regulations, and advise teams on best practices.
• Support training and awareness initiatives to promote ADA compliance across project teams.
• Attend required meetings and perform other duties as assigned.
Qualifications
Qualifications
• Bachelor's degree in architecture, Engineering, Construction Management, or a related field.
• 5-10 years of experience in ADA compliance, accessibility review, or quality assurance for public infrastructure or transit projects.
• In-depth knowledge of ADA, ABAAS, UFAS, and other accessibility guidelines.
• Experience with WMATA or other transit agency projects preferred.
• Strong analytical and communication skills with the ability to interpret and apply complex regulations.
• Proficiency in documentation, reporting, and use of field inspection tools.
• Certification as an Accessibility Specialist (e.g., CASp, ADA Coordinator Training Certification) is a plus.
Benefits
M&J is a leader in providing quality engineering consulting services to a diverse and exciting client base. We attract experienced professionals who understand proactive client service, safety, risk management and loss prevention practices, quality control, teamwork, and the development of younger staff. We seek employees who enjoy their work, desire continuous improvement, and want to contribute to the vision and growth of a quality, employee-owned, professional firm. To all full-time employees we provide a comprehensive package of benefits, including medical, dental and eye insurance, 401(k) retirement plan, life insurance, etc. Salary will depend on experience and credentials.
Auto-Apply