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Become A Senior Store Associate

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Working As A Senior Store Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

Example Of What A Senior Store Associate does

  • Assigned to the furniture department.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Maintain sales record Sales promotion Training new employees Handling customer complaints
  • Enforced special procedures, controls and security procedures regarding display of sales of firearms.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Provided knowledge of AAFESS retail policies and business procedures.
  • Operate a cash register or other sales related equipment; balances daily financial transactions.
  • Provide product knowledge to various customers insuring they received a proper understanding of any given product.
  • Served as a customer services representative.
  • Verify safe, count bank deposits, and prepare financial forms.
  • Initiated inventory control measures to sustain stock levels, and helped to order newinventories.
  • Stocked merchandise on sales floor.
  • Specialized product expertise.Compares merchandise to invoices when received in store.
  • Place special orders or call other stores to locate desired items.
  • Collaborated with Customer Care Managers to create strategic plans to enhance customer satisfaction and sales growth.
  • Process deferred payment plan, credit card, and dishonored check transactions.
  • Practiced loss prevention procedures and performs other related retail duties as required.
  • *Noted for Personal Service, Concern for Customers, Amiable Disposition and Knowledge ofAAFES/Retail Policies and Business Procedures.

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How To Become A Senior Store Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Senior Store Associate jobs

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Senior Store Associate Demographics

Gender

  • Female

    65.4%
  • Male

    32.1%
  • Unknown

    2.5%

Ethnicity

  • White

    78.5%
  • Hispanic or Latino

    13.5%
  • Asian

    6.3%
  • Unknown

    1.1%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    31.8%
  • German

    18.2%
  • Russian

    9.1%
  • Turkish

    4.5%
  • Bosnian

    4.5%
  • Ukrainian

    4.5%
  • Ilocano

    4.5%
  • Japanese

    4.5%
  • French

    4.5%
  • Tagalog

    4.5%
  • Arabic

    4.5%
  • Italian

    4.5%
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Senior Store Associate

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Senior Store Associate Education

Senior Store Associate

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Top Skills for A Senior Store Associate

CustomerServicesRepresentativeLossPreventionProceduresFinancialTransactionsAafes/RetailPaymentPlanSalesFloorBusinessProceduresElectronicMerchandiseCheckTransactionsJewelryCounterFurnitureDepartmentPersonalServiceAmiableDispositionCheckoutDeskCustomerComplaintsCustomerSatisfactionInventoryControlSpecialOrdersFirearmsBankDeposits

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Top Senior Store Associate Skills

  1. Customer Services Representative
  2. Loss Prevention Procedures
  3. Financial Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Served as a customer services representative.
  • Practiced loss prevention procedures and performs other related retail duties as required.
  • Balanced daily financial transactions and accountability of all firearms.
  • Balanced daily financial transaction and processed deferred payment plans, credit card, and check transactions.
  • Check for items within warehouse that are not yet on the sales floor or are out of stock.

Top Senior Store Associate Employers

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