There is more than meets the eye when it comes to being a senior support specialist. For example, did you know that they make an average of $43.32 an hour? That's $90,114 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many senior support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and listening skills.
When it comes to the most important skills required to be a senior support specialist, we found that a lot of resumes listed 12.2% of senior support specialists included procedures, while 9.5% of resumes included customer service, and 9.1% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the senior support specialist job title. But what industry to start with? Most senior support specialists actually find jobs in the manufacturing and technology industries.
If you're interested in becoming a senior support specialist, one of the first things to consider is how much education you need. We've determined that 46.1% of senior support specialists have a bachelor's degree. In terms of higher education levels, we found that 11.8% of senior support specialists have master's degrees. Even though most senior support specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a senior support specialist. When we researched the most common majors for a senior support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on senior support specialist resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a senior support specialist. In fact, many senior support specialist jobs require experience in a role such as customer service representative. Meanwhile, many senior support specialists also have previous career experience in roles such as support specialist or technical support specialist.