Senior support specialist demographics and statistics in the US
Senior support specialist demographics research summary. Zippia estimates senior support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our senior support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior support specialists after extensive research and analysis:
- There are over 142,392 senior support specialists currently employed in the United States.
- 38.8% of all senior support specialists are women, while 61.2% are men.
- The average senior support specialist age is 42 years old.
- The most common ethnicity of senior support specialists is White (55.7%), followed by Hispanic or Latino (16.0%), Black or African American (11.8%) and Asian (10.8%).
- Senior support specialists are most in-demand in New York, NY.
- Piscataway, NJ pays an annual average wage of $118,139, the highest in the US.
- In 2022, women senior support specialists earned 97% of what men earned.
- Louisiana is the best state for senior support specialists to live.
- Senior support specialists are 45% more likely to work at private companies in comparison to public companies.
On this page
Senior support specialist demographics by:
Senior support specialist gender statistics
38.8% of senior support specialists are women and 61.2% of senior support specialists are men.
- Male, 61.2%
- Female, 38.8%
Senior support specialist gender ratio
| Gender | Percentages |
|---|---|
| Male | 61.2% |
| Female | 38.8% |
Senior support specialist gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$110,692
Female income
$107,277
Senior support specialist gender ratio over time
This data breaks down the percentage of men and women in senior support specialist positions over time. Currently, 38.8% of senior support specialists are female.
Senior support specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 54.87% | 45.13% |
| 2011 | 56.06% | 43.94% |
| 2012 | 57.83% | 42.17% |
| 2013 | 58.48% | 41.52% |
| 2014 | 58.96% | 41.04% |
| 2015 | 61.18% | 38.82% |
| 2016 | 61.35% | 38.65% |
| 2017 | 61.23% | 38.77% |
| 2018 | 62.15% | 37.85% |
| 2019 | 60.50% | 39.50% |
| 2020 | 61.14% | 38.86% |
| 2021 | 61.20% | 38.80% |
Senior support specialist related jobs gender ratio
We compared senior support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Senior Support Specialist | 61% | 39% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior support specialist demographics by race
The most common ethnicity among senior support specialists is White, which makes up 55.7% of all senior support specialists. Comparatively, 16.0% of senior support specialists are Hispanic or Latino and 11.8% of senior support specialists are Black or African American.
- White, 55.7%
- Hispanic or Latino, 16.0%
- Black or African American, 11.8%
- Asian, 10.8%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.3%
Senior support specialist race
| Senior support specialist race | Percentages |
|---|---|
| White | 55.7% |
| Hispanic or Latino | 16.0% |
| Black or African American | 11.8% |
| Asian | 10.8% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.3% |
Senior support specialist race and ethnicity over time
See how senior support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior support specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.29% | 12.24% | 7.38% | 12.99% |
| 2011 | 64.99% | 12.33% | 7.53% | 12.50% |
| 2012 | 63.72% | 12.57% | 7.78% | 13.14% |
| 2013 | 62.66% | 11.80% | 8.59% | 13.52% |
| 2014 | 62.37% | 12.02% | 8.23% | 14.22% |
| 2015 | 62.27% | 11.48% | 9.41% | 14.11% |
| 2016 | 62.06% | 11.44% | 9.39% | 14.00% |
| 2017 | 61.28% | 11.11% | 9.84% | 14.41% |
| 2018 | 61.39% | 11.07% | 9.93% | 14.14% |
| 2019 | 59.58% | 10.99% | 10.63% | 15.27% |
| 2020 | 57.54% | 11.56% | 10.41% | 15.43% |
| 2021 | 55.69% | 11.80% | 10.79% | 15.96% |
Senior support specialist wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $107,074 |
| White | $109,474 |
| Black or African American | $105,090 |
| Asian | $125,458 |
| Hispanic or Latino | $107,528 |
Average senior support specialist age
See how the average age of senior support specialists varies based on ethnicity and gender.
Male
Female
Senior support specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Senior support specialist age breakdown
The average age of senior support specialists is 40+ years years old, representing 56% of the senior support specialist population.
Senior support specialist age breakdown
| Senior Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Senior support specialist educational attainment
- Bachelor's, 55%
- Associate, 25%
- Master's, 8%
- High School Diploma, 7%
- Other Degrees, 5%
Senior support specialists by degree level
| Senior support specialist degree | Percentages |
|---|---|
| Bachelor's | 55% |
| Associate | 25% |
| Master's | 8% |
| High School Diploma | 7% |
| Other Degrees | 5% |
Senior support specialist jobs you might like
Senior support specialist wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $134,437 |
| High School Diploma or Less | $97,954 |
| Bachelor's Degree | $112,610 |
| Doctorate Degree | $126,770 |
| Some College/ Associate Degree | $100,670 |
Senior support specialist employment statistics
Most senior support specialists work for a private in the technology industry.
Company size where senior support specialists work
Below, you can see the size of companies where senior support specialists work.
Senior support specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 8% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 28% |
| > 10,000 employees | 41% |
Senior support specialist jobs by company type
Employees with the senior support specialist job title have their preferences when it comes to working for a company. For instance, most senior support specialists prefer to work at private companies over public companies.
Senior support specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 8% |
| Public | 44% |
| Private | 45% |
| Government | 3% |
Senior support specialist jobs by industry
The most common industries for senior support specialists are technology, finance and health care.
Senior support specialist industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 19% |
| Technology | 19% |
| Finance | 12% |
| Health Care | 8% |
| Professional | 7% |
| Education | 6% |
| Manufacturing | 4% |
| Hospitality | 3% |
| Retail | 3% |
| Telecommunication | 3% |
| Insurance | 3% |
| Media | 2% |
| Transportation | 2% |
| Government | 2% |
| Utilities | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Energy | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
Senior support specialist turnover and employment statistics
Senior support specialist unemployment rate over time
The unemployment rate for senior support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior support specialist unemployment rate by year
| Year | Senior support specialist unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average senior support specialist tenure
The average senior support specialist stays at their job for 1-2 years, based on the 3,736 senior support specialists resumes in Zippia's database.
Senior support specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 14% |
| 1-2 years | 31% |
| 3-4 years | 18% |
| 5-7 years | 17% |
| 8-10 years | 8% |
| 11+ years | 13% |
Senior support specialist LGBT ratio compared to similar jobs
Review the percent of senior support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Senior Telecom Analyst | 7.31% | 1,035 |
| Senior Information Analyst | 8.42% | 143,670 |
| Information Technology Applications Developer | 8.46% | 234,643 |
| Information Security Administrator | 8.59% | 157,160 |
| Microsoft Certified Systems Engineer | 9.03% | 106,859 |
| Junior Quality Assurance Tester | 10.54% | 92,642 |
| Senior Support Specialist | 10.88% | - |
Similar senior support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Senior Telecom Analyst | 7.31% | 1,035 |
| Senior Information Analyst | 8.42% | 143,670 |
| Information Technology Applications Developer | 8.46% | 234,643 |
| Information Security Administrator | 8.59% | 157,160 |
| Microsoft Certified Systems Engineer | 9.03% | 106,859 |
| Junior Quality Assurance Tester | 10.54% | 92,642 |
Foreign languages spoken by senior support specialists
The most common foreign language among senior support specialists is Spanish at 56.3%. The second-most popular foreign language spoken is German at 6.9% and French is the third-most popular at 5.7%.
- Spanish, 56.3%
- German, 6.9%
- French, 5.7%
- Carrier, 4.6%
- Arabic, 4.6%
- Other, 21.9%
Senior support specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 56.3% |
| German | 6.9% |
| French | 5.7% |
| Carrier | 4.6% |
| Arabic | 4.6% |
| Other | 21.9% |
