Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
There are several educational requirements to become a senior support specialist. Senior support specialists usually study business, computer science, or computer information systems. 55% of senior support specialists hold a bachelor's degree, and 25% hold an associate degree. We analyzed 3,736 real senior support specialist resumes to see exactly what senior support specialist education sections show.
The most common colleges for senior support specialists are the University of Phoenix and the University of Phoenix.
There are also many online senior support specialist courses to help get the education required to be a senior support specialist.
There are certain senior support specialist certifications that you should consider. These senior support specialist certifications include Security 5 Certification and Computer Service Technician (CST).
| Senior support specialist common college | Percentages |
|---|---|
| University of Phoenix | 23.10% |
| DeVry University | 11.19% |
| Arizona State University | 5.78% |
| American InterContinental University | 4.69% |
| Strayer University | 4.69% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 27.5% |
| 2 | Computer Science | 10.5% |
| 3 | Computer Information Systems | 7.2% |
| 4 | Information Technology | 4.8% |
| 5 | Accounting | 4.3% |
The best colleges for senior support specialists are Stanford University, Northwestern University, and University of Pennsylvania.
A senior support specialist with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for senior support specialists. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become senior support specialists.
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
Castine, ME • Private
In-state tuition
$13,478
Enrollment
979
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
Villanova, PA • Private
In-state tuition
$53,308
Enrollment
6,819
San Diego, CA • Private
In-state tuition
$7,488
Enrollment
30,018
Waltham, MA • Private
In-state tuition
$49,880
Enrollment
4,177
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...
3. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
4. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
5. IBM IT Support
Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
6. Akamai Customer Consulting and Support
Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...
7. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
8. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
9. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
10. Basic Computer Course - Windows 7/10 - IT & Desktop Support
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...
11. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
12. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
13. Windows Server 2019: Active Directory, GPO, R. Server Access
Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...
14. IT/Desktop Computer Support- Troubleshooting for Technicians
Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...
15. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
16. Advanced IT Troubleshooting for Helpdesk Support Technicians
Learn some of the less common IT troubleshooting techniques for Windows computers...
17. IT Support and Service Desk jobs -Crash Course for Beginners
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...
18. Remote Desktop Services Windows Server 2016
Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...
19. Tableau Data Analyst/Specialist Desktop Certification
From beginners to skills needed for Data Analyst or Desktop Specialist certifications. Tableau 2023, 2022, 2021, 2020...
20. Active Directory & Group Policy Administration for IT Techs
Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...
The most affordable schools for senior support specialists are SUNY Farmingdale, california state university - bakersfield, and baruch college of the city university of new york.
If the best universities for senior support specialists are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for senior support specialists.
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
Brooklyn, NY • Private
In-state tuition
$7,240
Cost of attendance
13,991
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
Utica, NY • Private
In-state tuition
$8,238
Cost of attendance
21,567
Sarasota, FL • Private
In-state tuition
$5,587
Cost of attendance
13,043
San Diego, CA • Private
In-state tuition
$7,488
Cost of attendance
22,990
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
The hardest universities for senior support specialists to get into are Stanford University, Northwestern University, and University of Pennsylvania.
Some great schools for senior support specialists are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for senior support specialists based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
Villanova, PA • Private
Admissions rate
29%
SAT average
1,407
Waltham, MA • Private
Admissions rate
43%
SAT average
1,338
Vestal, NY • Private
Admissions rate
40%
SAT average
1,376
Waltham, MA • Private
Admissions rate
31%
SAT average
1,398
The easiest schools for senior support specialists to get into are Oklahoma Wesleyan University, notre dame de namur university, and holy names university.
Some schools are much easier to get into. If you want to start your career as a senior support specialist without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for senior support specialists.
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
Belmont, CA • Private
Admissions rate
82%
SAT average
983
Oakland, CA • Private
Admissions rate
70%
SAT average
849
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
New York, NY • Private
Admissions rate
83%
SAT average
1,061
New York, NY • Private
Admissions rate
98%
SAT average
999
Marietta, GA • Private
Admissions rate
94%
SAT average
979
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
Aberdeen, SD • Private
Admissions rate
97%
SAT average
1,050
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
| Senior support specialist education level | Senior support specialist salary |
|---|---|
| Master's Degree | $134,437 |
| High School Diploma or Less | $97,954 |
| Bachelor's Degree | $112,610 |
| Doctorate Degree | $126,770 |
| Some College/ Associate Degree | $100,670 |