Senior support technician demographics and statistics in the US
Senior support technician demographics research summary. Zippia estimates senior support technician demographics and statistics in the United States by using a database of 30 million profiles. Our senior support technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior support technicians after extensive research and analysis:
- There are over 255,999 senior support technicians currently employed in the United States.
- 21.6% of all senior support technicians are women, while 78.4% are men.
- The average senior support technician age is 42 years old.
- The most common ethnicity of senior support technicians is White (56.1%), followed by Hispanic or Latino (16.3%), Asian (11.1%) and Black or African American (10.7%).
- Senior support technicians are most in-demand in Goleta, CA.
- The technology industry is the highest-paying for senior support technicians.
- Durham, NC pays an annual average wage of $82,723, the highest in the US.
- In 2022, women senior support technicians earned 97% of what men earned.
- 11% of all senior support technicians are LGBT.
- Delaware is the best state for senior support technicians to live.
- Senior support technicians are 47% more likely to work at public companies in comparison to private companies.
On this page
Senior support technician demographics by:
Senior support technician gender statistics
21.6% of senior support technicians are women and 78.4% of senior support technicians are men.
- Male, 78.4%
- Female, 21.6%
Senior support technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 78.4% |
| Female | 21.6% |
Senior support technician gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$77,587
Female income
$75,028
Senior support technician gender ratio over time
This data breaks down the percentage of men and women in senior support technician positions over time. Currently, 21.6% of senior support technicians are female.
Senior support technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 73.61% | 26.39% |
| 2011 | 74.54% | 25.46% |
| 2012 | 75.89% | 24.11% |
| 2013 | 76.37% | 23.63% |
| 2014 | 76.73% | 23.27% |
| 2015 | 78.34% | 21.66% |
| 2016 | 78.46% | 21.54% |
| 2017 | 78.38% | 21.62% |
| 2018 | 79.03% | 20.97% |
| 2019 | 77.85% | 22.15% |
| 2020 | 78.31% | 21.69% |
| 2021 | 78.36% | 21.64% |
Senior support technician related jobs gender ratio
We compared senior support technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Senior Support Technician | 78% | 22% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior support technician demographics by race
The most common ethnicity among senior support technicians is White, which makes up 56.1% of all senior support technicians. Comparatively, 16.3% of senior support technicians are Hispanic or Latino and 11.1% of senior support technicians are Asian.
- White, 56.1%
- Hispanic or Latino, 16.3%
- Asian, 11.1%
- Black or African American, 10.7%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Senior support technician race
| Senior support technician race | Percentages |
|---|---|
| White | 56.1% |
| Hispanic or Latino | 16.3% |
| Asian | 11.1% |
| Black or African American | 10.7% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Senior support technician race and ethnicity over time
See how senior support technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior support technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.75% | 11.11% | 7.67% | 13.35% |
| 2011 | 65.45% | 11.20% | 7.81% | 12.85% |
| 2012 | 64.19% | 11.44% | 8.06% | 13.49% |
| 2013 | 63.12% | 10.68% | 8.87% | 13.87% |
| 2014 | 62.83% | 10.89% | 8.52% | 14.58% |
| 2015 | 62.73% | 10.35% | 9.70% | 14.46% |
| 2016 | 62.53% | 10.32% | 9.67% | 14.35% |
| 2017 | 61.74% | 9.98% | 10.13% | 14.76% |
| 2018 | 61.86% | 9.94% | 10.22% | 14.49% |
| 2019 | 60.04% | 9.86% | 10.92% | 15.62% |
| 2020 | 58.01% | 10.43% | 10.70% | 15.78% |
| 2021 | 56.15% | 10.67% | 11.07% | 16.31% |
Senior support technician wage gap by race
According to our data, asian senior support technicians have the highest average salary compared to other ethnicities. Black or african american senior support technicians have the lowest average salary at $73,393.
| Ethnicity | Salary |
|---|---|
| Unknown | $74,877 |
| White | $76,674 |
| Black or African American | $73,393 |
| Asian | $88,711 |
| Hispanic or Latino | $75,217 |
Average senior support technician age
See how the average age of senior support technicians varies based on ethnicity and gender.
Male
Female
Senior support technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Senior support technician age breakdown
The average age of senior support technicians is 40+ years years old, representing 56% of the senior support technician population.
Senior support technician age breakdown
| Senior Support Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Senior support technician educational attainment
The most common degree for senior support technicians is bachelor's degree, with 48% of senior support technicians earning that degree. The second and third most common degree levels are associate degree degree at 33% and associate degree degree at 6%.
- Bachelor's, 48%
- Associate, 33%
- High School Diploma, 6%
- Master's, 5%
- Other Degrees, 8%
Senior support technicians by degree level
| Senior support technician degree | Percentages |
|---|---|
| Bachelor's | 48% |
| Associate | 33% |
| High School Diploma | 6% |
| Master's | 5% |
| Other Degrees | 8% |
Senior support technician jobs you might like
Senior support technician wage gap by degree level
According to the data, senior support technicians with a Master's degree earn more than those without, at $95,520 annually. With a Doctorate degree, senior support technicians earn a median annual income of $89,704 compared to $79,026 for senior support technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $95,520 |
| High School Diploma or Less | $68,074 |
| Bachelor's Degree | $79,026 |
| Doctorate Degree | $89,704 |
| Some College/ Associate Degree | $70,095 |
Senior support technician employment statistics
Most senior support technicians work for a public in the technology industry.
Company size where senior support technicians work
Below, you can see the size of companies where senior support technicians work.
Senior support technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 12% |
| 500 - 1,000 employees | 6% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 46% |
Senior support technician jobs by company type
Employees with the senior support technician job title have their preferences when it comes to working for a company. For instance, most senior support technicians prefer to work at public companies over private companies.
Senior support technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 47% |
| Private | 46% |
| Government | 3% |
Senior support technician jobs by industry
The most common industries for senior support technicians are technology, professional and finance.
Senior support technician industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 21% |
| Technology | 21% |
| Professional | 10% |
| Finance | 9% |
| Telecommunication | 6% |
| Manufacturing | 4% |
| Health Care | 4% |
| Retail | 4% |
| Media | 3% |
| Insurance | 3% |
| Education | 3% |
| Internet | 2% |
| Government | 2% |
| Pharmaceutical | 1% |
| Hospitality | 1% |
| Transportation | 1% |
| Automotive | 1% |
| Construction | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Energy | 1% |
Senior support technician turnover and employment statistics
Senior support technician unemployment rate over time
The unemployment rate for senior support technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior support technician unemployment rate by year
| Year | Senior support technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average senior support technician tenure
The average senior support technician stays at their job for 1-2 years, based on the 3,623 senior support technicians resumes in Zippia's database.
Senior support technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 18% |
| 1-2 years | 37% |
| 3-4 years | 16% |
| 5-7 years | 14% |
| 8-10 years | 6% |
| 11+ years | 9% |
Senior support technician LGBT ratio compared to similar jobs
Review the percent of senior support technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecommunications Consultant | 7.31% | 13,627 |
| Business Analyst/Programmer | 8.42% | 124,440 |
| Reports Developer | 8.46% | 86,359 |
| Securities Analyst | 8.59% | 33,422 |
| Systems Engineer/Systems Administrator | 9.03% | 145,364 |
| Technical Project Coordinator | 10.54% | 150,141 |
| Senior Support Technician | 10.88% | - |
Similar senior support technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecommunications Consultant | 7.31% | 13,627 |
| Business Analyst/Programmer | 8.42% | 124,440 |
| Reports Developer | 8.46% | 86,359 |
| Securities Analyst | 8.59% | 33,422 |
| Systems Engineer/Systems Administrator | 9.03% | 145,364 |
| Technical Project Coordinator | 10.54% | 150,141 |
Foreign languages spoken by senior support technicians
The most common foreign language among senior support technicians is Spanish at 59.0%. The second-most popular foreign language spoken is Portuguese at 9.0% and Carrier is the third-most popular at 7.7%.
- Spanish, 59.0%
- Portuguese, 9.0%
- Carrier, 7.7%
- French, 3.8%
- Chinese, 2.6%
- Other, 17.9%
Senior support technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 59.0% |
| Portuguese | 9.0% |
| Carrier | 7.7% |
| French | 3.8% |
| Chinese | 2.6% |
| Other | 17.9% |
