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Senior system administration manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Austin McCoy,
Dr. Ariful Azad Ph.D.
Below we've compiled a list of the most critical senior system administration manager skills. We ranked the top skills for senior system administration managers based on the percentage of resumes they appeared on. For example, 11.9% of senior system administration manager resumes contained customer service as a skill. Continue reading to find out what skills a senior system administration manager needs to be successful in the workplace.

15 senior system administration manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior system administration managers use customer service:
  • Served as liaison between internal and external resources to administer customer service, quality and system application performance.
  • Provided IT systems administration, customer service as well as equipment and telecommunication support.

2. Systems Administration

Here's how senior system administration managers use systems administration:
  • Provided systems administration backup support to developmental, testing and production environments on both classified and unclassified networks.
  • Managed 20 associates in our Systems Administration and Mason Atlanta Operations teams.

3. Network Infrastructure

Here's how senior system administration managers use network infrastructure:
  • Evaluated as a highly successful implementation and included network infrastructure and Windows 2008 Server Active Directory Forest.
  • Designed and implemented corporate internal and production web network infrastructure.

4. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how senior system administration managers use linux:
  • Developed and implemented a Firewall/VPN solution based on a Linux appliance.
  • Managed a team of 4 senior Unix/ Red Hat Linux and Microsoft systems administrators to maintain 50 centralized University servers.

5. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how senior system administration managers use technical support:
  • Led and mentored consulting staff on technical support of collaboration technologies.
  • Travel to various CMCO sites, domestically and internationally to provide auditing, installation, technical support, and consulting support.

6. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how senior system administration managers use disaster recovery:
  • Developed disaster recovery strategies for correcting and recovering from unexpected outages utilizing practical and proven backup strategies.
  • Provided Business Continuity and Disaster Recovery leadership for the enterprise to mitigate risk impacting business operations.

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7. ITIL

Here's how senior system administration managers use itil:
  • Established new ITIL based change management and ticket handling procedures for Galaxy business unit, decreasing system outages by 83%.
  • Managed and led the ITIL Change Management process, organized the Change Advisory Board, and ensured the process functioned properly.

8. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how senior system administration managers use os:
  • Integrated and administered OS X based endpoints leveraging the use of Active Directory and OS X Server.
  • Participated in/led numerous infrastructure remediations, application & OS release, patching and testing for numerous flagship web sites.

9. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how senior system administration managers use dns:
  • Commissioned NIS, DNS, NFS services, tuned NFS servers, and improved the network performance.
  • Used Active Directory to add and remove users, groups, computers, DNS and GPO's.

10. SQL Server

Here's how senior system administration managers use sql server:
  • Maintained and monitored company database using SQL Server2000.
  • Installed, configured, and designed 2000 Server, SQL Server2000, Win 2000 directory services infrastructure, and XP professional.

11. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how senior system administration managers use unix:
  • Created compelling web content, oversaw system security (both NT and UNIX), and troubleshot/repaired the school's computers.
  • Managed daily activities of UNIX Workstation System Administration Team, WEB Server and Windows Administration Team, and Help Desk Services.

12. Patch Management

Here's how senior system administration managers use patch management:
  • Provided technical guidance to the EPA customer for the operation and maintenance of the e-mail and enterprise patch management environments.
  • Ensured an aggressive patch management program was implemented, and quality control procedures were in place to ensure compliance.

13. SR

Here's how senior system administration managers use sr:
  • Provide Sr. System Administration support to the Marine Corps Center for Lessons Learned (MCCLL).
  • Serve on a team of Sr Systems Admin's for 700 user, 200 Server environment.

14. Switches

Here's how senior system administration managers use switches:
  • Replaced Cisco Catalyst 2960 Switches with 6800 Switches, increasing the Ethernet throughput to the end users.
  • Evaluated and fine tuned components such as switches, and routers to achieve peak efficiency.

15. DHCP

Here's how senior system administration managers use dhcp:
  • Manage and troubleshoots Dynamic Host Configuration Protocol (DHCP) issues.
  • Implemented, support and Administered DHCP standalone Active Directory environment.
top-skills

What skills help Senior System Administration Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior system administration manager resumes?

Austin McCoyAustin McCoy LinkedIn profile

Director of Javelina Engineering Student Success Center, Texas A&M University - Kingsville


-Internship/co-op experience -Research experience
-Good leadership skills and involvement on campus and in the community and activities where the individual works as part of a team.
-Well written resume can tell a lot about the technical writing skill; a resume needs to be clean and comfortable to read; recruiters can find what they are looking for easily.
-Less is sometimes more because students sometimes will put more information on a resume than is pertinent to the position applying for.

What senior system administration manager skills would you recommend for someone trying to advance their career?

Dr. Ariful Azad Ph.D.

Director of Graduate Studies for the Dept. of Intelligent Systems Engineering, Assistant Professor of Intelligent Systems Engineering, Indiana University Bloomington

I recommend enhancing skills in data analytics, if a graduate lacks such skills. Revitalizing business practices by analyzing user or inventory data is an integral part of almost all business applications. Hence, skills in data analytics will give a graduate an edge in the changing job market. Data analytics comes in various flavors: from gathering simple statistics to advanced machine learning. Hence, a graduate can always improve their skill from freely available online lectures, online classes such as Coursera, or on-ramp classes offered by many universities.

What type of skills will young senior system administration managers need?

Vince BowenVince Bowen LinkedIn profile

Executive Director, Department Chair Energy Systems Technology & Education Center (ESTEC), Idaho State University

How to learn. How to problem-solve. Emotional Intelligence to work in teams and get along with coworkers/customers. Then they need the tech skills.
Do you want to know more?
Read more about what experts have to say about senior system administration manager

List of senior system administration manager skills to add to your resume

Senior system administration manager skills

The most important skills for a senior system administration manager resume and required skills for a senior system administration manager to have include:

  • Customer Service
  • Systems Administration
  • Network Infrastructure
  • Linux
  • Technical Support
  • Disaster Recovery
  • ITIL
  • OS
  • DNS
  • SQL Server
  • Unix
  • Patch Management
  • SR
  • Switches
  • DHCP
  • SCCM
  • Database
  • Desktop Support
  • Virtualization
  • Vmware ESX
  • Capacity Planning
  • Citrix
  • SAN
  • NAS
  • Remote Locations
  • Workstations
  • Vendor Relationships
  • System Performance
  • SharePoint
  • Level Agreements
  • Windows Server
  • Vmware Esxi
  • VPN
  • TCP/IP
  • ERP
  • PC
  • Domain Controllers
  • Firewall
  • PCI
  • Solaris
  • WSUS
  • Lan
  • SLA
  • Microsoft Windows
  • EMC
  • User Accounts
  • Virtual Servers
  • AIX
  • Microsoft Exchange

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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