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Top 50 Senior System Administration Manager Skills

Below we've compiled a list of the most important skills for a Senior System Administration Manager. We ranked the top skills based on the percentage of Senior System Administration Manager resumes they appeared on. For example, 10.5% of Senior System Administration Manager resumes contained Customer Service as a skill. Let's find out what skills a Senior System Administration Manager actually needs in order to be successful in the workplace.

These are the most important skills for a Senior System Administration Manager:

1. Customer Service

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high Demand
Here's how Customer Service is used in Senior System Administration Manager jobs:
  • Served as liaison between internal and external resources to administer customer service, quality and system application performance.
  • Recognized for providing world class customer service at anytime; day or night.
  • Monitored bank card activities including customer service, billing and bank correspondence.

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2. Infrastructure

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high Demand
Here's how Infrastructure is used in Senior System Administration Manager jobs:
  • Create documentation for use in infrastructure configuration, maintenance and upgrade planning.
  • Supervised infrastructure performance, utilizing the most competent resources in capacity planning.
  • Oversee daily operations of infrastructure operations staff.
  • Worked directly with the Director of Infrastructure on design and implementation of hardware, software and Active Directory policies.
  • Plan, direct and approve the implementation of large network infrastructure maintenance, hardware and software build out.
  • Developed a wide range of scripts and programs to reduce workload, monitor systems, and manage infrastructure.
  • Prepared the business and stress tested the technical infrastructure in preparation for new and challenging customer trials.
  • Acted as central point of contact for all issues and decisions relating to the call center infrastructure.
  • Supported Server infrastructure for entire company during time of explosive growth from 11M to 25M subscribers.
  • Develop and document best practices, processes, and procedures related to infrastructure.
  • Managed the Global IT Infrastructure requirements for entire Corporation.
  • Administered TCP/IP infrastructure including DNS and DHCP.
  • Added new location to the infrastructure.
  • Expanded several co-locations to serve Web Infrastructure Planned and executed system change and patch management procedures.
  • Developed and maintained the internal IT infrastructure, which leveraged virtualization and clustering using Hyper-V.
  • Maintained and managed infrastructure budgets to meet targets and quarterly reforecasts.
  • Implemented PKI Infrastructure and integrated with Cisco VPN concentrators for secure remote access.
  • Develop classroom setup guides and class infrastructure: Microsoft CTEC Learning.
  • Design, implement, and support of global systems infrastructure.
  • Served as IT Project Manager for the facilities infrastructure.

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3 Infrastructure Jobs

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3. Active Directory

demand arrow
high Demand
Here's how Active Directory is used in Senior System Administration Manager jobs:
  • Evaluated as a highly successful implementation and included network infrastructure and Windows 2008 Server Active Directory Forest.
  • Implemented and managed Active Directory infrastructure for 17 higher education institutions.
  • Managed data access and security strategies across two Active Directory domains.
  • Managed day-to-day operations of the Active Directory environment.
  • Design, implement and manage Microsoft Windows Server 2003 Active Directory and Group Policy to comply with regulatory recommendation.
  • Project manager instrumental in the migration of an NT 4.0 domain to an Active Directory domain (2000/2003).
  • Configure & Administer Active Directory Users, Security and Distribution Groups, Organizational Units, Computers, etc.
  • Integrated and administered OS X based endpoints leveraging the use of Active Directory and OS X Server.
  • Completed upgrade of Windows NT 4.0 domain to Windows 2003 Active Directory, running in Native Mode.
  • Used Active Directory to add and remove users, groups, computers, DNS and GPO's.
  • Created, enabled, disabled, modified, moved, deleted user accounts on Active Directory.
  • Managed Active Directory MS Exchange, Barracuda Web filter and Spam filter.
  • Administered the company's Active Directory Windows 2008 network.
  • Managed Identity services for over 500,000 active directory users.
  • Managed Active Directory (AD) user's accounts.
  • Manage Active Directory and Group Policy Objects.
  • Managed Active Directory user and group creation.
  • Provide sys admin support duties upon migrated servers and Active Directory.
  • Worked to maintain, organize, and run reports on Active Directory via Powershell Scripts and DSQuery.
  • Implemented iSeries Single Signon solution using IBM EIM, IBM NAS, and Microsoft Kerberos in Microsoft Active Directory environment.

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4. Backup

demand arrow
high Demand
Here's how Backup is used in Senior System Administration Manager jobs:
  • Designed and implemented standard operating procedures for error message handling, daily/weekly/monthly/yearly operational jobs and backups.
  • Provided user training on special software applications, monthly system hardening/patching and system backups.
  • Log file and performance analysis, backup and alerting configuration and monitoring.
  • Developed website management procedures, maintenance plans and backup/recovery system.
  • Implement and test effective backup and disaster recovery mechanisms.
  • Updated system backups which improved disaster recovery ability.
  • Developed backup and recovery strategies for assigned systems.
  • Project related to design and implementation of the enterprise backup system using HP Data Protector 6.0 in ServiceGuard cluster.
  • Designed corporate-wide A-V, backup strategy, monitoring tools, and web/data management which included all local offices.
  • Performed patching, backups, and disaster recovery operations for Windows Systems, tape library/backup systems.
  • Provided backup and restore services, system monitoring and system security.
  • Check backups, system performance, perform LAN software upgrades.
  • Manage backup, restore, security and user help systems.
  • Build Backup infrastructure for Build and Production Servers.
  • Managed all aspects of backup and recovery.
  • Maintained user data and performed data backups.
  • Managed and monitored Veritas Backup Exec on an ADIC tape library with less than 1% lost file incidents.
  • Team member of Global Backup System using BackupExec and Avamar technologies.
  • Conducted data backups and restores using Quest and Netback up.
  • Installed and configured Legato Netbackup to support the Sun Solaris Backup strategy.

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5. Systems Administration

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high Demand
Here's how Systems Administration is used in Senior System Administration Manager jobs:
  • Provided systems administration backup support to developmental, testing and production environments on both classified and unclassified networks.
  • Provided IT systems administration, customer service as well as equipment and telecommunication support.
  • Managed 20 associates in our Systems Administration and Mason Atlanta Operations teams.
  • Managed three Systems Administration and Help Desk Managers.
  • Directed the activities of systems administration staff.
  • Streamlined and modernized systems administration management through highly customized powershell automation, internal/external PKI automation, and ADFS 3.0.
  • Implemented systems administration tools, troubleshooting solutions, contingency plans (CoB), and off-site disaster recovery procedures.
  • Managed, trained and led nationally geographically-dispersed, 24/7, award winning platform and systems administration teams.
  • Oversee the systems administration team.
  • Performed systems administration for all of the Sun Times Media Internet and Financial HP and Sun Servers running CentOS and Solaris.

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4 Systems Administration Jobs

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6. Recovery Procedures

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high Demand
Here's how Recovery Procedures is used in Senior System Administration Manager jobs:
  • Performed system backups and recovery procedures.

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7. Desktop

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high Demand
Here's how Desktop is used in Senior System Administration Manager jobs:
  • Involved with both hardware/software replacements including desktops and laptops.
  • Supervised with Desktop Support personnel to train them on user support and problem resolution of Transit systems applications.
  • Manage all activities of the test and development lab of over eighty infrastructure test servers and desktop workstations.
  • Maintain various scripts for automating, user signatures, desktop icons, user creation and others.
  • Supervised server and desktop support staff and provided Tier 3 support to statewide higher education institutions.
  • Developed and managed configuration systems such as GPO's, SCCM, and ScriptLogic Desktop Authority.
  • Established and published Corporate Infrastructure and Desktop standards using technical expertise in support of IT department.
  • Provide desktop installation and support services for up to 185 local and 50 remote users.
  • Designed and deployed a fully automated desktop PC environment via SMS.
  • Image Windows and OSX desktops and servers according to user requirements.
  • Monitored and maintained Servers, network, and desktop systems.
  • Provided superb desktop support (250 employees worldwide).
  • Worked closely with Desktop support on a daily basis.
  • Repaired Laptops, Desktops, and Servers.
  • Support user community in VDI Desktop environment.
  • Create ghost images for all servers, desktops, and laptops, and both NIPR/SIPR side.
  • Provided senior level technical support in a windows desktop environment to over 500 users.
  • Maintained Remote Desktop Services farm and Wyse Thin Clients.
  • Managed an IT group with 15 system administrators providing support for both servers and desktop systems.
  • Upgraded Tektronix WinDD, (Windows Distributed Desktop - Cirtrix Winframe) to Windows Terminal Server 4.0.

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8. Vmware

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high Demand
Here's how Vmware is used in Senior System Administration Manager jobs:
  • Constructed a development lab systems using VMWare to accommodate different Operating Systems and configurations.
  • Produce customer reports with EcoShell, PowerGUI, PowerCLI, PowerShell, and VMware Charge Back Manager.
  • Designed, Administer and Support VMware Horizon View virtual desktop infrastructure supporting up to 8,000 users.
  • Lead a team to convert 100+ physical servers into virtual servers using VMware for engineering group.
  • Maintain multiple physical and virtual servers using Vmware ESX and ESXI, for test/prod environments.
  • Establish standardized processes for development, documentation, and testing for VMware and Windows.
  • Manage VMWare Virtual environment for site and consolidation of servers and services.
  • Support VMware DRS clusters and Microsoft application clusters.
  • Migrated entire data center to VMware.
  • Started working with VMware since version 3.0, upgraded guests, hosts, and vSphere multiple times.
  • Used VMware to virtualized 80% of physical servers for DR/BC plan implementation.
  • Subject matter expert for multiple government VMware datacenters.
  • Support ESXi hosts VMware 4.x and 5.x hosts clusters.
  • Provided technical expertise in Virtualization to the team responsible for the global rollout of VMWare to manufacturing and office locations.
  • Implemented VMware HA and vMotion to help insure improved system uptime and availability.
  • Architected an upgrade path from VMWare 4.1 to VMWare 5.
  • Migrate physical servers to VMware using VMware Vmotion & VMware converter.
  • Experience with virtualization technologies such as Sun LDOMs, Xen, OVM, VMWare ESX and ESXi.

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9. SQL

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high Demand
Here's how SQL is used in Senior System Administration Manager jobs:
  • Maintained and monitored company database using SQL Server2000.
  • Installed, configured, and designed 2000 Server, SQL Server2000, Win 2000 directory services infrastructure, and XP professional.
  • Created and managed MySQL DB with custom PHP front end for the management of customer licenses and agreements.
  • Developed automated process to reduce downtime for unplanned, and planned Role Swaps using CL and SQL.
  • Located, researched and resolved any database constraint violations using SQL and PL/SQL.
  • Deployed, configured, and maintained Windows, Exchange, and SQL servers.
  • Used Oracle-supplied tools for monitoring and diagnosing SQL and instance performance issues.
  • Identify and tune problem SQL statements as needed working with developers.
  • Maintained multiple virtual servers and SQL databases.
  • Install and configure MS SQL 2000 and MS Exchange 2000 Server.
  • Developed Windows programs and web applications using PowerBuilder, HTML, Perl, SQL Server, Oracle, and Sybase.
  • Created recurring and ad-hoc reports for senior management using Crystal Reports, SQL, and Microsoft Access.
  • Developed Front-end system using Visual Basic.net and C#.net, SQL Project Manager, Sr.
  • Delivered SQL support for DocsOpen and Carpe Diem time/billing.
  • Developed Insurance System using RPG IV, ILE, Cobol/400, SQL/400, XML, MKS.
  • Created new reports using Crystal Reports and Great Plains Sql Server Data, and T-sql.
  • Contract) Managed Quadna's Microsoft Dynamics Great Plains Installation, Software and SQL Server Database.

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1 SQL Jobs

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10. Remote Locations

demand arrow
high Demand
Here's how Remote Locations is used in Senior System Administration Manager jobs:
  • Managed several remote locations and support personnel.
  • Designed and administered systems topology for four (4) remote locations including production website.

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11. Windows XP

demand arrow
high Demand
Here's how Windows XP is used in Senior System Administration Manager jobs:
  • Rolled out Windows XP SP2 desktop image and workstation.

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12. Database

demand arrow
high Demand
Here's how Database is used in Senior System Administration Manager jobs:
  • Designed and implemented Enterprise level Database architecture to support operations and functionality of 65+ centers and headquarter of ELS Language Services.
  • Designed and implemented optimized hardware architecture with multiple Enterprise servers & SQL Database servers, resulting in remarkable performance enhancements.
  • Established Development, Test and Production database environments with Source control on development server and responsible for its administration.
  • Installed and configured MySQL master-slave databases for tracking hardware/software purchases.
  • Installed and configured redundant master/slave databases.
  • Supported over 1500 customer subscriber accounts with Service Order processing, Database Management, and Data Delivery for 911 call routing.
  • Designed and developed various databases, applications, reports, interfaces and data conversions using PL/SQL and Batch scripting.
  • Monitored and maintenance multiple hardware and software databases to keep track of company assets.
  • Programmed and modified UNIX switch database, including on-line diagnostic tests.
  • Managed Windows environment consisting of Applications, Databases and File servers.
  • Change control and trouble ticket tracking and maintenance using Remedy/ITSM database.
  • Maintain the SQL change management database and script writing.
  • Support PeopleSoft & SQL Database Upgrade & Maintenance.
  • Maintain databases in Perforce and Excel spreadsheets.
  • Started and stopped the progress databases.
  • Project manager to build high-availability, failover MS-SQL Server database environment for all YRC Worldwide companies with a separate testing environment.
  • Installed, configured, and maintened CISCO routers, operating LAN/WAN networks, programming and modifying UNIX switch databases.
  • Have extensive experience with database technologies: Oracle 10g, 11g, MySQL, and Postgresql.
  • Managed Brio database changes, upgrades and reporting for customer relationship management (CRM).
  • Converted this mix to a single database Centricity solution using SQL.

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13. Linux

demand arrow
high Demand
Here's how Linux is used in Senior System Administration Manager jobs:
  • Developed and implemented a Firewall/VPN solution based on a Linux appliance.
  • Managed a team of 4 senior Unix/ Red Hat Linux and Microsoft systems administrators to maintain 50 centralized University servers.
  • Trouble shoot Windows, OSX, Linux Systems OS, and network issues and resolve with minimal downtime.
  • Deployed, Built, Configured Windows, Linux and Macintosh Systems (automated) in Heterogeneous Environment.
  • Manage and maintain over 600 Windows, OSX, and Linux machines at multiple sites.
  • Installed, configured, and managed Data Center services on Windows and Linux platforms.
  • Deployed OTM application servers on Linux ServiceGuard cluster and Database on HP ServiceGuard cluster.
  • Install, configure and manage Linux Apache and Windows IIS based web servers.
  • Lead manager of 300+ Windows and 20 Linux servers under hosted management.
  • Configure networking for LINUX servers for LAN connectivity within a TCP/IP environment.
  • Migrated servers to boot to SAN Linux/Windows environment.
  • Maintain Debian and CENTOS Linux platforms.
  • Perform Linux Network Services (DNS, SAMBA, LDAP, Proxy, FTP, SSH)
  • Purchased, designed and implemented Redhat Linux console server utilizing Cyclades console server cards and custom scripting.
  • Deployed, configured, and maintained Windows, macOS, SunOS, and Linux operating systems.
  • Implemented and 170 render nodes in two farms (Windows/Linux), managed by PipeineFX Qube!
  • Install, configure, troubleshoot, maintain and manage Redhat Linux file/mail/DNS server.
  • Provided UNIX (Solaris, Linux) technical support.
  • Created and maintained numerous Linux and Windows virtual machines utilizing VMWare ESXi, Virtual Box, KVM, and Citrix.

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2 Linux Jobs

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14. Domain Controllers

demand arrow
high Demand
Here's how Domain Controllers is used in Senior System Administration Manager jobs:
  • Build networks from creating domain controllers and adding users in Active Directory.

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15. Windows New Technologies

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average Demand

16. Unix

demand arrow
average Demand
Here's how Unix is used in Senior System Administration Manager jobs:
  • Managed daily activities of UNIX Workstation System Administration Team, WEB Server and Windows Administration Team, and Help Desk Services.
  • Created compelling web content, oversaw system security (both NT and UNIX), and troubleshot/repaired the school's computers.
  • Designed and built the UNIX server and client hardware lab platforms on the local and wide area networks.
  • Negotiated pricing for our entire enterprise ERP hardware platforms, 10 SUN UNIX servers and IBM RISC.
  • Administered a UNIX engineering environment and supported the integration of NT and UNIX systems at all levels.
  • Managed a staff consisting of 7 UNIX system administrators, 10 Microsoft system administrators, 3 Storage
  • Tested and recommended new hardware and software for UNIX, PC, and Macintosh users.
  • Designed and deployed a dial up solution for NT and Unix based users.
  • Implemented SMTP/AV link between the production UNIX and enterprise Notes email.
  • Managed the entire conversion project from mainframe to UNIX environment.
  • Staffed and Managed Team of 15 UNIX System Administrators.
  • Acted as Lead Engineer for Unix/Windows teams.
  • Key member of Data Center Consolidation, UNIX/NT and Messaging Integration teams for Vartec's acquisition of Excel Communications, Inc.
  • Work independently to build, image, maintain, and support Windows/Unix servers for software development environments.
  • Deployed NT/Unix integration solutions for File servers utilizing Samba, Cifs, NIS and NFS.
  • Oversee administration of Unisys U6000-80 and U6000-85, (Sequent) multiprocessor UNIX super-minicomputers.

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2 Unix Jobs

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17. SAN

demand arrow
average Demand
Here's how SAN is used in Senior System Administration Manager jobs:
  • Established an enterprise level SAN storage environment which provided higher performance and reliability.
  • Managed resources including projects to consolidate servers, move additional systems to SAN and re-architecture of data and applications.
  • Helped implement performance monitoring tools and processes for diagnosis and resolution of SAN performance issues.
  • Conducted research for SAN solutions as a supplementary storage option for the client.
  • Maintain an immaculately clean and sanitary work space and environment for all machines.
  • Keep inventory of thousands of packaged products and raw materials.
  • Configure SAN equipment and create basic monitoring scripts.
  • Improved efficiency and saved thousands per year.
  • Implemented a Data Management project involving InfiniBand SAN, Virtualization platform, and Disk-to-Disk backup.
  • Implemented 2 SANs and a NAS to standardize / restructure file storage.
  • Defined, implemented, and supported Commvault Simpana system backup process for four thousand servers of various OS types and levels.

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18. DNS

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average Demand
Here's how DNS is used in Senior System Administration Manager jobs:
  • Commissioned NIS, DNS, NFS services, tuned NFS servers, and improved the network performance.
  • Managed domain name server (DNS) and developed group policy for site.
  • Administered and configured WINS, DNS and DHCP.
  • Managed Active Directory services, including DNS, WINS, DHCP, and RRAS.

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2 DNS Jobs

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19. VPN

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average Demand
Here's how VPN is used in Senior System Administration Manager jobs:
  • Developed and implemented a comprehensive security plan for the company utilizing Microsoft ISA Server for Firewall, VPN and Proxy functionality.
  • Network engineering, management, and maintenance including implementation of a dedicated MPLS IP-VPN wide area network.
  • Supervised the installation of a new juniper redundant VPN firewall and network backbone upgrade.
  • Monitor Network routers and VPN switches using LabTech * Manage account creation and terminations.
  • Go to technician for VPN Client; 10+ individual VPN installation/testing.
  • Performed basic administration of Juniper SA4500FIPS VPN appliance.
  • Constructed industry standards for security and network systems on Cisco switches, VPN Concentrators, PIX's and routers.
  • WAN design and implementation consisting of Site-to-site VPN utilizing Cisco VPN concentrators and AD user account integration.
  • Maintained / Upgraded Citrix environment and Microsoft VPN for remote users.
  • Corrected major TM1 performance issue when end-users worked via VPN).
  • Designed and implemented site-to-site VPN and firewall security Improved connectivity to have automatic failover on outages.
  • Engineered connection from Philips Xcelera Vericis via VPN.

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20. Internet

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average Demand
Here's how Internet is used in Senior System Administration Manager jobs:
  • Installed a Web server using Internet Information Server (IIS) 6.0 and migrated our public website in-house.
  • Implemented Microsoft Internet Acceleration (ISA) Server 2004 to allow for auditing of internet website usage.
  • Coordinated the installation and contract of 100Mb up/down internet connection to production office.
  • Implement, maintain and manage firewall (SonicWall) for corporate Internet Access.
  • Managed all aspects of Internet Web Hosting for over 17,000 Domain Names.
  • Leveraged internet and phone service contracts to lower price.
  • Increased revenue and internet scores at the hotel.
  • Monitored network and internet activities through various software and analytical tools.

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21. PCS

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average Demand
Here's how PCS is used in Senior System Administration Manager jobs:
  • Installed and configured new PCs and laptops and set up domain user's accounts.
  • Oversee all aspects of system administration support to SPRINT PCS.
  • Administered UNIX, Novell, Macintosh, and Windows NT workstations, PCs and servers in stand-alone and domain environments.
  • Mantained inventory of PCs, laptops, and servers.

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22. Project Management

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average Demand
Here's how Project Management is used in Senior System Administration Manager jobs:
  • Managed application and operating system deployment systems while providing project management for infrastructure implementations.
  • Project management of new large-scale enterprise technologies and the improvement of existing technologies.
  • Provided overall project management in support of policy development and systems design.
  • Led customer engagement, program manager and project management.
  • Project Management and conducted server and desktop migrations.
  • Project Management experience for multiple technical operations initiatives.
  • Proposed and executed innovative project management methodologies.
  • Assumed control of key Managerial and Project Management responsibilities which in turn resulted in more productivity for the company.
  • Participated in project management, priorities and scheduling, human resources decisions, and budget planning.
  • Provide Project Management and work with Clients' PMO.
  • Managed local resource who was hired as a support analyst Managed vendor relations and project management
  • Project Management Consolidation of three data centers of Excel and VarTec into two, Production and Test/Development.
  • Assist with training and implementation of the online project management tool, Workfront.
  • Key player in the project management cycle for all IT work.

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23. Technical Support

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average Demand
Here's how Technical Support is used in Senior System Administration Manager jobs:
  • Led and mentored consulting staff on technical support of collaboration technologies.
  • Travel to various CMCO sites, domestically and internationally to provide auditing, installation, technical support, and consulting support.
  • Provided third tier technical support for IT Support Organization.
  • Provide users with technical support for computer problems.
  • Provide technical support including network and server support.
  • Provide technical support and training to end-users.
  • Installed and provided technical support for Ontario vendor's CT Vision workflow database for the Michigan Guarantee Agency.
  • Manage a team of 5 technical support staff.
  • Provided first-level technical support for nation wide IT infrastructure supporting employees throughout the U.S..

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24. Citrix

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average Demand
Here's how Citrix is used in Senior System Administration Manager jobs:
  • Improved remote office connectivity through the implementation of cloud infrastructure utilizing Citrix.
  • Re-designed and re-built Citrix MetaFrame farm environment and Active Directory infrastructure.
  • Installed Citrix Presentation Server 4.5 onto Windows Server 2003.
  • Managed the upgrade to the Citrix version 6.5.
  • Provided subject matter expertise on Citrix and ESX.
  • Implemented thin-client Citrix Metaframe Presentation Servers solution that resulted in low maintenance and increase in performance.
  • Key Achievements: Instrumental in the implementation of Citrix throughout the organization.
  • Used Citrix Edgesight to monitor Citrix environment.
  • Exchange, Citrix, Veeam, and VMWare

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25. Setup

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average Demand
Here's how Setup is used in Senior System Administration Manager jobs:
  • Installed and setup hardware for new employees and activated network port at the patch panel.
  • Created and documented the corporate standard for setup/configuration of all Lotus Notes users.
  • Coordinated moves, transfers, and setups of computer systems.
  • Eliminated weekend staff and overtime through software setup and automation.
  • Configured High Availability with Dataguard and setup RMAN for backups, Database and Clients Provisioning to new hosts.
  • Roll out of additional games, worked closely with game teams to setup Development / Staging environments.
  • Wire and Wireless network Set-up, Router and switches setup Developed brand strategy and statistics systems.
  • Procured hardware/software to setup and manage in-house render farm for CG asset development.
  • Create, Setup & maintain Instances using Adobe IT Cloud.
  • Worked with WhereNet to setup/configure the rollout of wireless antenna's throughout the plant.
  • Work closely with Lucent IT Team and Provide on-call support for any operating issues in lab and IT setup.

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26. EMC

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average Demand
Here's how EMC is used in Senior System Administration Manager jobs:
  • Managed and maintained over three petabytes of storage on EMC, Network Appliance, Pillar, and Sun storage arrays.
  • Designed and built new phone patch panel to save labor fees, EMC backup management support.
  • Configure SAN Environment consisting of IBM/Shark, Hitachi HDS and EMC SAN.
  • Managed and lead administration for migration of NFS data to Netapps to EMC Symmetric VMAX and 3PAR Storage.
  • Upgraded the EMC FLARE code on EMC SPs (Storage processors) and hence upgraded all NaviCLI, PowerPath, AdmSnap.
  • Managed the migration off all of our stand alone physical file servers to the EMC Isilon platform.

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27. Solaris

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average Demand
Here's how Solaris is used in Senior System Administration Manager jobs:
  • Represented Engineering Division in Corporate projects Installed and supported Solaris and HPUX servers.
  • Managed uptime of business critical Solaris servers and storage systems that hostedAltera's key business applications 24x7.

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2 Solaris Jobs

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28. OS

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average Demand
Here's how OS is used in Senior System Administration Manager jobs:
  • Use test measurement and diagnostic equipment to isolate data communications problems and identify appropriate solutions.
  • Delivered cost reduction through improvements to operational processes.
  • Cross Division Collaboration and support.
  • Extended the hosted Chef deployment and enabled a uniform method to administer all aspects of the platform across multiple Chef environments.
  • Included variables and complexities such as operational changes, facilities changes, and proposed projects to build realistic budgets.
  • Work with vendors to provide Columbus McKinnon the most efficient and necessary products and support.
  • Monitored the production deployment, and diagnosed and resolved operational issues as they arose.
  • Worked to foster good relations and save time and money through collaborative efforts.
  • Manage and troubleshoots Dynamic Host Configuration Protocol (DHCP) issues.
  • Evaluated OSS applications to determine best of class for target state.
  • Maintain GIT and Maven Repository for code branches for IDM.
  • Used the BOSS system for issue resolution management.
  • Managed users across Middle Tennessee.
  • Assisted all teams with operational issues that arose in pre-production/production environments.
  • Developed network monitoring system using Nagios/Check-MK.
  • Worked closely with Dev teams to keep an eye on systems as new features were implemented.
  • Worked cyber incident response issues with the IOSC security manager.
  • Added Nagios and Cacti monitoring.
  • Established GPOs to replace login scripts and install software packages.
  • Led a team of 15 to migrate from Novell Groupwise to Microsoft Exchange 2010 and Lync for over 1000 users worldwide.

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1 OS Jobs

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29. Firewall

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average Demand
Here's how Firewall is used in Senior System Administration Manager jobs:
  • Served as network security administrator, ensuring the optimum performance of installation firewalls.
  • Managed major Hilton ASA Firewall upgrade and replacement project for over 15 Hilton properties across the country.
  • Coordinated firewall upgrade of dual Cisco ASA 5510 HA Pair.
  • Provided Hilton with the configurations for each hotel's firewall.
  • Install and configure network firewalls and switches.
  • Upgraded network with Cisco 3960 core switch, 2960 switches, ASA firewalls w/IDS modules, and 1800 series router.
  • Installed and maintains Fortinet firewall with high availability.
  • Train customers and prepare them for authorized Microsoft, IBM Lotus Domino, CompTIA, Novell and SonicWALL Firewall certification exams.
  • Configured and maintained Sonicwall devices, provided support for Cisco, Linksys, Juniper firewall devices.

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30. Symantec

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low Demand
Here's how Symantec is used in Senior System Administration Manager jobs:
  • Performed mail and file backup processes and restore jobs using Symantec Backup Exec 10d and an Exabyte Magnum Tape Library.
  • Created documentation on various subjects such as, Symantec Ghost, WSUS, and Terminal Services use.
  • Created Windows XP and Windows 2000 Server and Professional standard computer images using Symantec Ghost 7.5.
  • Highlight of Position: Provide new scope to ailing Project of Symantec Vault.
  • Provided a stable single Symantec Back Up Exec solution.
  • Install McAfee or Symantec & setup Alerts.
  • Configured Symantec Antivirus servers for maintaining current virus definitions on all computers.
  • Utilized Symantec Anti-Virus Corporate Edition and Symantec Backup Exec.
  • Install and maintain corporate Symantec Antivirus Enterprise Edition/Trend Micro providing central daily virus definition updates, scans, and spam protection.
  • Managed project involving two co-workers to redesign and upgrade Symantec Antivirus server and all clients.
  • Experience with multiple hardware and software vendors including HP, Dell, Cisco, Symantec, Lefthand/P4000, and Avaya.

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31. Tcp/Ip

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low Demand
Here's how Tcp/Ip is used in Senior System Administration Manager jobs:
  • Monitored and administered various LAN/WAN, TCP/IP, and server related issues.

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32. Capacity Planning

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low Demand
Here's how Capacity Planning is used in Senior System Administration Manager jobs:
  • Coordinated the testing of third party products in development for compatibility with production applications and prepared capacity planning reports.
  • Experience in System performance tuning, capacity planning and Disaster Recovery planning.
  • Conduct performance system monitoring and capacity planning.
  • Performed capacity planning to prepare for 300% growth from merger.
  • Perform system tuning and capacity planning.

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2 Capacity Planning Jobs

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33. Itil

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low Demand
Here's how Itil is used in Senior System Administration Manager jobs:
  • Established new ITIL based change management and ticket handling procedures for Galaxy business unit, decreasing system outages by 83%.
  • Managed and led the ITIL Change Management process, organized the Change Advisory Board, and ensured the process functioned properly.
  • Served as Chair Member on the Emergency Change Management Board in accordance with the ITIL service management framework.
  • Employed methods of ITIL where appropriate to transparently align the business goals with the goals of IT.
  • Created new policies, standards, procedures and documentation according to ITIL best practices.
  • Use ITIL methodology, including incident, problem, change and release management.
  • Instituted ITIL principles and processes resulting in 40% decrease in infrastructure outages.
  • Mentor infrastructure team members in project management and ITIL processes.
  • Implemented a 24x7 help desk environment based on ITIL-framework.
  • Involved in Problem Management function of ITIL.
  • Implemented Documentation repository for company, ITIL and COBIT Establish system documentation, mission critical backup plan, and point-of-contact list.
  • Worked with Risk Manager to develop, update and implement security policies using standards such ISO [ ] ITIL, COBIT.

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34. IIS

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low Demand
Here's how IIS is used in Senior System Administration Manager jobs:
  • Supported all releases and updates to IIS and SQL servers providing comparison reports to process owners for approval on all environments.
  • Possess knowledge of Microsoft platforms and technologies including: IIS and SQL Server.
  • Provide First level SQL Server and IIS server support.
  • Managed all services running on IIS and SQL servers from QA to Production environments maintaining 98% uptime of all systems.

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35. SR

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Here's how SR is used in Senior System Administration Manager jobs:
  • Standardized tools and procedures for content authoring, virtual-classroom facilitation, and software implementation.
  • Utilized SCCM 2012 to create operating system and application packages and deployed them with minimal disruption to the user base.
  • Provide Sr. System Administration support to the Marine Corps Center for Lessons Learned (MCCLL).
  • Serve on a team of Sr Systems Admin's for 700 user, 200 Server environment.
  • Level One Technical support for all classroom, lab equipment and software trouble calls.
  • Represented ASRC Communications Ltd. in all contractual and technical matters associated with this contract.
  • Designed and configured 2 classrooms from ground up.
  • Establish and maintain Symmetrix BCV and SRDF data protection protocols for a global client.
  • Managed all classroom scheduling: In house classes.

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36. Helpdesk

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low Demand
Here's how Helpdesk is used in Senior System Administration Manager jobs:
  • Served as initial point of escalation for all technical issues originating within Corporate Systems Operations and Helpdesk.
  • Increased productivity and reduced costs by consolidating multiple helpdesks into one control center.
  • Managed the Helpdesk and Network teams, including hiring, training, conflict resolution, performance coaching, and talent management.
  • Provide tier I, II, and III end user customer support and resolve helpdesk related issues.
  • Handled processes for Triage, Helpdesk and Tier-2 Systems Support as well as after hours emergency pages.
  • Audited procedures book and taught monthly training sessions for Helpdesk Operators.
  • Lead manager of helpdesk operations and wireless phone support.
  • Acted as desktop and helpdesk support for recording systems.
  • Managed 5 Helpdesk personnel and 2 Systems Administrators.
  • Tracked helpdesk calls and solutions using Remedy.
  • Developed and managed ITIL compliant Helpdesk Developed and implemented Disaster Recovery plans.
  • Started Training to become helpdesk manager overseeing Helpdesk liaisons and tier 1 support.
  • Manage VPN accounts via Cisco ASDM Create, edit, and update helpdesk tickets via JitBit Helpdesk web based application.

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37. ERP

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low Demand
Here's how ERP is used in Senior System Administration Manager jobs:
  • Monitor and maintain health of all enterprise capabilities including scheduled and unscheduled maintenance, and status reporting to government personnel.
  • Implemented an enterprise level security policy and security solutions to mitigate any potential security breach to our systems.
  • Provided Business Continuity and Disaster Recovery leadership for the enterprise to mitigate risk impacting business operations.
  • Collaborated with IT Infrastructure team on enterprise-wide network maintenance schedules and communications.
  • Designed and installed networks and enterprise solutions for business expansions.
  • Maintained and administered enterprise hardware server platforms.
  • Maintained and administered enterprise-class backup solutions.
  • Continue Senior System Administrator duties, including network support, limited help desk and ERP support, and all after-hours support.
  • Provided technical guidance to the EPA customer for the operation and maintenance of the e-mail and enterprise patch management environments.
  • Improved enterprise efficiency/productivity by implementing Internet email and wide area network (WAN) to European offices.
  • Migrated from single Exchange 5.5 Enterprise Server to a clustered Exchange 2003 Enterprise solution.
  • Developed business case and received firm quotes for a cloud-based ERP solution.
  • Managed patch deployments to workstation clients via enterprise patch management system.
  • Used Fluke InterpretAir and OptiView for network monitoring.
  • Managed two employees (Help Desk and ERP).
  • Moved corporation from startup network and telecommunication infrastructure to enterprise-class infrastructure.
  • Proposed and led successful insourcing of UNIX/Enterprise Storage support organization.
  • Handled phones, internet, wiring and connections and managed inclusion of a new site into the ERP system's customizations.
  • Maintained and administered enterprise storage solutions; Dell MD 3000 mid-range & workgroup storage.
  • Implemented and ran Datalogix ERP systems on HP-UX.

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38. AIX

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low Demand
Here's how AIX is used in Senior System Administration Manager jobs:
  • Designed and implemented a high availability system utilizing AIX.
  • Project & Technology Visibility - Successfully managed the Power7 770 migration on AIX 6.1 for all Oracle ERP systems.
  • Installed, customized and upgrading a HP/UX, SGI IRIX, Sun Solaris and AIX SP2 environments.
  • Coordinated the installation of Centricity 2005 in a mixed AIX/Oracle database environment using IBM Hardware.
  • Used AIX MksysB, HP-UX Ignite/UX, Sun Flarcreate/restore utilities for server replication.
  • Managed a cross-divisional Sun/Solaris migration to IBM/AIX on the Power 5 platform.

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39. Information Technology

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low Demand
Here's how Information Technology is used in Senior System Administration Manager jobs:
  • Handled Corporate IT procurement including all aspects of Information Technology.
  • Manage England Logistics Information Technology department.

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40. QA

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low Demand
Here's how QA is used in Senior System Administration Manager jobs:
  • Perform support and maintenance activities of QA and Development systems used for development of the IDM product.
  • Manage and support multiple NY-based Unix and NT production, QA and development host environments.
  • Reviewed, assessed, and provided QA approval for change control implementation and closure.
  • Validate developers QA tests and integrate into deployment process for IDM product.

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41. LAN

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Here's how LAN is used in Senior System Administration Manager jobs:
  • Balance workload and prioritization of resources to ensure timely delivery on scheduled releases and maintenance window events.
  • Developed the requirements and implementation plan for Data center upgrade.
  • Balanced resources across multiple teams to project completion repeatedly.
  • Updated security plans to meet government requirements.
  • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
  • Provide ongoing guidance and direction for the England Logistics IT initiatives ensuring they align with EL's aggressive growth goals.
  • Prepare campaign production support plan, resources and activities during various stages of testing and implementation.
  • Planned and implemented Continuity of Operations and Contingency Planning (COOP) for RDECOM.
  • Purchased hardware and software, and implemented plan with zero down time to users.
  • Worked closely with LAN/WAN on a daily basis on projects and outages.
  • Assist Outside plant/ Inside Plant Technicians with cabling installs as needed.
  • Plan and coordinated opening and closing remote offices across the country.
  • Design, implement, maintain and manage LAN/WAN over multiple locations.
  • Created hot Disaster Recovery plan and Thin client migration plan.
  • Planned, converted, and implemented NT-based mail, application, and file/print server environment for 40,000 engineering and manufacturing users.
  • Defined, presented and published standards, best practices and timetables for the 80-member Planning Organization.
  • Led the planning and implementation of the (then) largest NT domain in the world (40,000 accounts).
  • Assisted with the creation of the ITTI Closeout Plan for the Government POCs.
  • Planned and implemented virtualization strategy using VMWare.
  • Proposed and secured approval to purchase and implement Weiland, a bank fee analytical tool.

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42. Sharepoint

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low Demand
Here's how Sharepoint is used in Senior System Administration Manager jobs:
  • Designed and implemented SharePoint environment for 300 employees across two headquarters locations, including migration of MS-Office documents and training employees.
  • Administered multiple MS SharePoint sites; departmental Masthead & Business Continuity sites within the Infrastructure Operations line of business.
  • Administered SharePoint Server including backup, site migration, utilization, alerts, policies, and permissions.
  • Used SharePoint designer to make necessary design changes to SharePoint sites.
  • Provided user account setup and training on Microsoft SharePoint Services.

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43. Security Patches

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low Demand
Here's how Security Patches is used in Senior System Administration Manager jobs:
  • Coordinated testing schedules with the USAID Corporate Application Team to validate security patches applied to workstations/servers in the lab.
  • Implemented and tracked network security patches and ensured completion and compliance levels.
  • Apply security patches and updates via SMS.

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44. Netapp

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low Demand
Here's how Netapp is used in Senior System Administration Manager jobs:
  • Led and managed multiple IT projects (AWS migration / PCI compliance / Web Security/ NetApp controllers upgrade).
  • Managed multiple Sun web servers, NetApp Filers, workstations and print devices.
  • Maintain VMware 4/5, and NetApp environment * HA, DRS, Distributed Switching, Site Recovery Manager.
  • Maintained a Cisco Catalyst 5500 with 128 ports a Netapp server for local storage.
  • Devised/implemented strategy to move Isilon and NetApp storage systems in tact to new facility.
  • Support NetApp appliances with VMware vSphere for server virtualization and SAN capabilities at all sites.

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45. Voip

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low Demand
Here's how Voip is used in Senior System Administration Manager jobs:
  • Managed door card security system in the US, Managed VOIP system between US and India.
  • Upgraded current phone system to a full VoIP including SIP devices and Conference Bridging.
  • Managed office technology including VoIP phones, copiers, network, workstations and servers.
  • Worked with corporate on VOIP system for both hotels.
  • Implement Cisco VOIP with Call Manager.
  • Experience with VOIP phone systems.

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46. SLA

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low Demand
Here's how SLA is used in Senior System Administration Manager jobs:
  • Orchestrated monthly/weekly vendor meetings to review incidents and report metrics compared to established SLA
  • Interpreted customer requirements and translated those into technical specifications.
  • Articulated project goals and scope, translated business needs into technical terms, and instilled shared accountability for achieving project milestones.
  • Elicited technical needs and requirements from those business units and translated them into project opportunities for IT management.
  • Created Operational Performance Standard for Service Level Agreement (SLA) for entire Contract.
  • Maintained organizations business continuity management plans (BCMP), customer SLAs, and disaster and recovery services.
  • Implemented IT help desk ticketing system with defined SLAs for all service requests; formulated monthly reports for executive review.
  • Collaborated with clients and stakeholders establishing new IT service portfolio with business needs using new documentation and defined SLAs.

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47. Microsoft Windows

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low Demand
Here's how Microsoft Windows is used in Senior System Administration Manager jobs:
  • Configured and managed Microsoft Windows Mobile phone devices.
  • Established a Remote Access (RAS) server using Microsoft Windows 2003 Server.
  • Managed a staff of thirteen systems administrators supporting servers running Sun Solaris and Microsoft Windows.
  • Steered migration from Novell 4.1 to Microsoft Windows 2000 for three US locations and one site in London.
  • Job Duties: * Provide Support for Microsoft Windows [ ] server.
  • Led a team of 10 to migrate from Novell Netware to a Microsoft Windows environment for over 1000 users worldwide.

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48. Level Agreements

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low Demand
Here's how Level Agreements is used in Senior System Administration Manager jobs:
  • Ensured compliance with contractual obligations and managed execution of service level agreements.
  • Negotiated support contracts and service level agreements with service providers.
  • Defined IT business policies/processes, job descriptions, system up time matrices and corporate service level agreements.
  • Resolved all requests within Service Level Agreements (SLA) and exceeded Customer Service expectations.
  • Track and processed vendor contracts and IT Service Level Agreements.
  • Enhance network security and performance, meeting stringent Service Level Agreements for 99% up time and functional failover capacity.

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49. User Accounts

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low Demand
Here's how User Accounts is used in Senior System Administration Manager jobs:
  • Maintain user accounts, profiles, rights and security assignments for shared Windows NT Domains.
  • Created and maintained mailboxes/user accounts for over 1000 personnel on classified and unclassified LAN's.
  • Create, change, and delete user accounts per request.
  • Ensured user accounts in Active Directory were correct and complete.
  • Create and maintain Active Directory user accounts.
  • Worked with scripts and end user management from creation of user accounts to governing access to folders in Worksite.

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50. Wsus

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low Demand
Here's how Wsus is used in Senior System Administration Manager jobs:
  • Deployed and approved Microsoft patches using WSUS to Windows 2003 and 2008 servers.
  • Manage Global Server & Workstation Patch management solution with WSUS and SCCM.
  • Accomplished major WSUS development on site and implemented Mcafee EPO deployment.
  • Patch Management - WSUS , SCCM.

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Senior System Administration Manager Jobs

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20 Most Common Skills For A Senior System Administration Manager

Customer Service

15.3%

Infrastructure

9.8%

Active Directory

6.7%

Backup

5.8%

Systems Administration

5.7%

Recovery Procedures

5.4%

Desktop

4.7%

Vmware

4.5%

SQL

4.4%

Remote Locations

4.3%

Windows XP

4.3%

Database

3.9%

Linux

3.8%

Domain Controllers

3.5%

Windows New Technologies

3.3%

Unix

3.3%

SAN

3.2%

DNS

2.8%

VPN

2.7%

Internet

2.5%
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Typical Skill-Sets Required For A Senior System Administration Manager

Rank Skill
1 Customer Service 10.5%
2 Infrastructure 6.7%
3 Active Directory 4.6%
4 Backup 4.0%
5 Systems Administration 3.9%
6 Recovery Procedures 3.7%
7 Desktop 3.2%
8 Vmware 3.1%
9 SQL 3.0%
10 Remote Locations 2.9%
11 Windows XP 2.9%
12 Database 2.7%
13 Linux 2.6%
14 Domain Controllers 2.4%
15 Windows New Technologies 2.3%
16 Unix 2.2%
17 SAN 2.2%
18 DNS 1.9%
19 VPN 1.9%
20 Internet 1.7%
21 PCS 1.6%
22 Project Management 1.6%
23 Technical Support 1.6%
24 Citrix 1.5%
25 Setup 1.5%
26 EMC 1.4%
27 Solaris 1.3%
28 OS 1.2%
29 Firewall 1.2%
30 Symantec 1.2%
31 Tcp/Ip 1.2%
32 Capacity Planning 1.1%
33 Itil 1.1%
34 IIS 1.1%
35 SR 1.0%
36 Helpdesk 1.0%
37 ERP 1.0%
38 AIX 0.9%
39 Information Technology 0.9%
40 QA 0.8%
41 LAN 0.8%
42 Sharepoint 0.8%
43 Security Patches 0.8%
44 Netapp 0.8%
45 Voip 0.7%
46 SLA 0.7%
47 Microsoft Windows 0.7%
48 Level Agreements 0.7%
49 User Accounts 0.7%
50 Wsus 0.7%
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25,122 Senior System Administration Manager Jobs

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