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What is a senior system support analyst and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Maryam Farahani
There is more than meets the eye when it comes to being a senior system support analyst. For example, did you know that they make an average of $40.97 an hour? That's $85,220 a year! Between 2018 and 2028, the career is expected to grow 9% and produce 56,000 job opportunities across the U.S.

What general advice would you give to a senior system support analyst?

Maryam FarahaniMaryam Farahani LinkedIn profile

Engineering Instructor, Bakersfield College

Thinking about the fields they want to experience or try. And to be intentional about their job search. The best advice is learning as much as they can about what company offers. Visualizing themselves in the next 5 years as a starting point. Do they want to travel a lot, or be in management positions? Do they want to be subject matter expert, or a hands-on engineer or technologist? Their goal may change as they progress in their career but having one makes a big difference in their career choices and keeping them on track.
ScoreSenior System Support AnalystUS Average
Salary
6.7

Avg. Salary $85,220

Avg. Salary $59,228

Stability level
5.3

Growth rate 9%

Growth rate 0.3%

Diversity
5.5
Race

American Indian and Alaska Native 0.19%

Asian 14.43%

Black or African American 10.63%

Hispanic or Latino 11.33%

Unknown 5.03%

White 58.39%

Gender

female 23.87%

male 76.13%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress level
5.3

Stress level is manageable

7.1 - high

Complexity level
8.3

Complexity level is challenging

7 - challenging

Work life balance
4.8

Work life balance is fair

6.4 - fair

Senior system support analyst career paths

Key steps to become a senior system support analyst

  1. Explore senior system support analyst education requirements

    Most common senior system support analyst degrees

    Bachelor's

    63.7 %

    Associate

    21.7 %

    Master's

    10.2 %
  2. Start to develop specific senior system support analyst skills

    SkillsPercentages
    Application Support6.84%
    Desktop5.92%
    SQL Server5.29%
    Technical Support5.06%
    Java4.47%
  3. Complete relevant senior system support analyst training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New senior system support analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior system support analyst based on U.S. Bureau of Labor Statistics data and data from real senior system support analyst resumes.
  4. Research senior system support analyst duties and responsibilities

    • Train team to manage Linux systems thru new GUI interface.
    • Develop and alter UNIX scripts to streamline and promote efficiency, automate system processes, and increase system availability.
    • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
    • Provide backup and restore solution for VMware servers.
  5. Get senior system support analyst experience

    Generally, it takes 4-6 years to become a senior system support analyst. The most common roles before becoming a senior system support analyst include systems support analyst, technical support specialist team lead and consultant.
  6. Prepare your senior system support analyst resume

    When your background is strong enough, you can start writing your senior system support analyst resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior system support analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable senior system support analyst resume templates

    Build a professional senior system support analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your senior system support analyst resume.
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
    Senior System Support Analyst Resume
  7. Apply for senior system support analyst jobs

    Now it's time to start searching for a senior system support analyst job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first senior system support analyst job

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Average senior system support analyst salary

The average senior system support analyst salary in the United States is $85,220 per year or $41 per hour. Senior system support analyst salaries range between $68,000 and $105,000 per year.

Average senior system support analyst salary
$85,220 Yearly
$40.97 hourly

What am I worth?

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How do senior system support analysts rate their job?

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Senior system support analyst reviews

profile
A zippia user wrote a review on Jan 2022
Pros

Working with The people

Cons

There was nothing to like. Everyone was polite an hard workers


profile
A zippia user wrote a review on Jun 2020
Cons

Nothing not doing my job


profile
A zippia user wrote a review on Apr 2020
Cons

Customer is unwilling to provide you with necessary information in order to assist them.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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