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Senior system support specialist vs desktop support specialist

The differences between senior system support specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior system support specialist and a desktop support specialist. Additionally, a senior system support specialist has an average salary of $84,043, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a senior system support specialist include SQL, technical support and linux. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Senior system support specialist vs desktop support specialist overview

Senior System Support SpecialistDesktop Support Specialist
Yearly salary$84,043$44,962
Hourly rate$40.41$21.62
Growth rate10%10%
Number of jobs108,134102,191
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior system support specialist vs desktop support specialist salary

Senior system support specialists and desktop support specialists have different pay scales, as shown below.

Senior System Support SpecialistDesktop Support Specialist
Average salary$84,043$44,962
Salary rangeBetween $59,000 And $119,000Between $33,000 And $59,000
Highest paying CitySan Antonio, TXBoston, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyValero EnergyCornerstone Research
Best paying industryPharmaceuticalFinance

Differences between senior system support specialist and desktop support specialist education

There are a few differences between a senior system support specialist and a desktop support specialist in terms of educational background:

Senior System Support SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior system support specialist vs desktop support specialist demographics

Here are the differences between senior system support specialists' and desktop support specialists' demographics:

Senior System Support SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 83.3% Female, 16.7%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 12.4% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior system support specialist and desktop support specialist duties and responsibilities

Senior system support specialist example responsibilities.

  • Maintain Internet and VPN connectivity.
  • Support development team by providing SQL and PL/SQL review.
  • Support hardware and software upgrades on operating system (OS).
  • Maintain and write custom UNIX shell scripts for automate processing by customers.
  • Support the local Lync EV, VOIP and digital Nortel/Avaya telecommunications systems.
  • Walk pre-open hotels through setting up LAN hardware for dial up connection.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Senior system support specialist vs desktop support specialist skills

Common senior system support specialist skills
  • SQL, 13%
  • Technical Support, 8%
  • Linux, 7%
  • Application Software, 7%
  • Customer Service, 5%
  • Unix, 5%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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