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Senior system support specialist vs senior support specialist

The differences between senior system support specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior system support specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $84,043 average annual salary of a senior system support specialist.

The top three skills for a senior system support specialist include SQL, technical support and linux. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.

Senior system support specialist vs senior support specialist overview

Senior System Support SpecialistSenior Support Specialist
Yearly salary$84,043$106,515
Hourly rate$40.41$51.21
Growth rate10%10%
Number of jobs108,134103,203
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 55%
Average age4242
Years of experience22

Senior system support specialist vs senior support specialist salary

Senior system support specialists and senior support specialists have different pay scales, as shown below.

Senior System Support SpecialistSenior Support Specialist
Average salary$84,043$106,515
Salary rangeBetween $59,000 And $119,000Between $71,000 And $159,000
Highest paying CitySan Antonio, TXPiscataway, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyValero EnergyEclaro
Best paying industryPharmaceuticalManufacturing

Differences between senior system support specialist and senior support specialist education

There are a few differences between a senior system support specialist and a senior support specialist in terms of educational background:

Senior System Support SpecialistSenior Support Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 55%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Senior system support specialist vs senior support specialist demographics

Here are the differences between senior system support specialists' and senior support specialists' demographics:

Senior System Support SpecialistSenior Support Specialist
Average age4242
Gender ratioMale, 83.3% Female, 16.7%Male, 61.2% Female, 38.8%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 12.4% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior system support specialist and senior support specialist duties and responsibilities

Senior system support specialist example responsibilities.

  • Maintain Internet and VPN connectivity.
  • Support development team by providing SQL and PL/SQL review.
  • Support hardware and software upgrades on operating system (OS).
  • Maintain and write custom UNIX shell scripts for automate processing by customers.
  • Support the local Lync EV, VOIP and digital Nortel/Avaya telecommunications systems.
  • Walk pre-open hotels through setting up LAN hardware for dial up connection.
  • Show more

Senior support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Maintain desktop encryption keys for all company laptops.
  • Implement desktop and laptop encryption applications in NY area offices.
  • Oversee the backing up of company data and creation of PC images for each type of machine.
  • Perform moves, adds, and changes of PC equipment such as desktops, laptops, monitors.
  • Perform DB2 data loads on a UNIX platform, verify and update test data, utilizing execution of SQL queries.
  • Show more

Senior system support specialist vs senior support specialist skills

Common senior system support specialist skills
  • SQL, 13%
  • Technical Support, 8%
  • Linux, 7%
  • Application Software, 7%
  • Customer Service, 5%
  • Unix, 5%
Common senior support specialist skills
  • Customer Service, 18%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Data Entry, 5%
  • Computer System, 3%

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