Post job

Senior system support specialist vs support specialist

The differences between senior system support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior system support specialist and a support specialist. Additionally, a senior system support specialist has an average salary of $84,043, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a senior system support specialist include SQL, technical support and linux. The most important skills for a support specialist are customer service, patients, and mental health.

Senior system support specialist vs support specialist overview

Senior System Support SpecialistSupport Specialist
Yearly salary$84,043$40,782
Hourly rate$40.41$19.61
Growth rate10%10%
Number of jobs108,134125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior system support specialist vs support specialist salary

Senior system support specialists and support specialists have different pay scales, as shown below.

Senior System Support SpecialistSupport Specialist
Average salary$84,043$40,782
Salary rangeBetween $59,000 And $119,000Between $25,000 And $64,000
Highest paying CitySan Antonio, TXNew York, NY
Highest paying stateCaliforniaNew York
Best paying companyValero EnergyMicrosoft
Best paying industryPharmaceuticalTechnology

Differences between senior system support specialist and support specialist education

There are a few differences between a senior system support specialist and a support specialist in terms of educational background:

Senior System Support SpecialistSupport Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Senior system support specialist vs support specialist demographics

Here are the differences between senior system support specialists' and support specialists' demographics:

Senior System Support SpecialistSupport Specialist
Average age4242
Gender ratioMale, 83.3% Female, 16.7%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 12.4% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior system support specialist and support specialist duties and responsibilities

Senior system support specialist example responsibilities.

  • Maintain Internet and VPN connectivity.
  • Support development team by providing SQL and PL/SQL review.
  • Support hardware and software upgrades on operating system (OS).
  • Maintain and write custom UNIX shell scripts for automate processing by customers.
  • Support the local Lync EV, VOIP and digital Nortel/Avaya telecommunications systems.
  • Walk pre-open hotels through setting up LAN hardware for dial up connection.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Senior system support specialist vs support specialist skills

Common senior system support specialist skills
  • SQL, 13%
  • Technical Support, 8%
  • Linux, 7%
  • Application Software, 7%
  • Customer Service, 5%
  • Unix, 5%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

Browse computer and mathematical jobs