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Senior system support specialist vs systems support analyst

The differences between senior system support specialists and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior system support specialist and a systems support analyst. Additionally, a senior system support specialist has an average salary of $84,043, which is higher than the $82,219 average annual salary of a systems support analyst.

The top three skills for a senior system support specialist include SQL, technical support and linux. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Senior system support specialist vs systems support analyst overview

Senior System Support SpecialistSystems Support Analyst
Yearly salary$84,043$82,219
Hourly rate$40.41$39.53
Growth rate10%10%
Number of jobs108,134161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Average age4242
Years of experience22

Senior system support specialist vs systems support analyst salary

Senior system support specialists and systems support analysts have different pay scales, as shown below.

Senior System Support SpecialistSystems Support Analyst
Average salary$84,043$82,219
Salary rangeBetween $59,000 And $119,000Between $58,000 And $114,000
Highest paying CitySan Antonio, TXSan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyValero EnergyVirtu Financial
Best paying industryPharmaceuticalFinance

Differences between senior system support specialist and systems support analyst education

There are a few differences between a senior system support specialist and a systems support analyst in terms of educational background:

Senior System Support SpecialistSystems Support Analyst
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Senior system support specialist vs systems support analyst demographics

Here are the differences between senior system support specialists' and systems support analysts' demographics:

Senior System Support SpecialistSystems Support Analyst
Average age4242
Gender ratioMale, 83.3% Female, 16.7%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 12.4% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior system support specialist and systems support analyst duties and responsibilities

Senior system support specialist example responsibilities.

  • Maintain Internet and VPN connectivity.
  • Support development team by providing SQL and PL/SQL review.
  • Support hardware and software upgrades on operating system (OS).
  • Maintain and write custom UNIX shell scripts for automate processing by customers.
  • Support the local Lync EV, VOIP and digital Nortel/Avaya telecommunications systems.
  • Walk pre-open hotels through setting up LAN hardware for dial up connection.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Senior system support specialist vs systems support analyst skills

Common senior system support specialist skills
  • SQL, 13%
  • Technical Support, 8%
  • Linux, 7%
  • Application Software, 7%
  • Customer Service, 5%
  • Unix, 5%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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