Senior Systems Administrator (4 Days Onsite / 1 Remote)
Senior systems engineer job in New York, NY
Employment Type: Full-Time · In-House IT (Not MSP)
Salary - 100k/yr-130k/yr
We are seeking a Senior Systems Administrator to support and enhance our internal IT infrastructure. This is a hands-on technical role managing Windows Server, Active Directory, VMware, Microsoft 365, and core network systems in a professional services environment. The ideal candidate is a mid-senior level IT professional who enjoys ownership, stability, and working directly with IT leadership on system improvements and modernization initiatives.
Key Responsibilities
• Administer and maintain Windows Server, Active Directory, DNS, DHCP, and Group Policy
• Manage VMware vSphere/vCenter environments (resource tuning, HA/DRS, provisioning)
• Support Microsoft 365 (Exchange Online, Teams, security/compliance settings)
• Assist with network administration, including VLANs, VPNs, routing/switching
• Support firewall configuration and remote access (SonicWall experience a plus)
• Serve as Tier 3 escalation for complex systems and infrastructure issues
• Participate in infrastructure upgrades, cloud integrations, and security hardening efforts
• Maintain system documentation, runbooks, and standard operating procedures
Qualifications
• 5-10 years of hands-on experience in Systems Administration or Systems Engineering
• Strong experience with Windows Server & Active Directory
• Proficiency with VMware vSphere/vCenter in production environments
• Experience managing Microsoft 365 in a hybrid AD environment
• Strong grasp of networking fundamentals (TCP/IP, VLANs, VPNs)
• Experience with PowerShell scripting/automation
• Clear communication skills and strong documentation habits
Preferred (Not Required)
• SonicWall, Cisco, or Meraki networking experience
• Previous experience in professional services IT (legal, finance, consulting, etc.)
• Relevant certifications (Microsoft, VMware, CompTIA, etc.)
Work Arrangement
4 days onsite / 1 remote weekly.
This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.
We are hiring directly and are not working with recruiters or staffing agencies.
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#VMware #vSphere #Microsoft365 #ActiveDirectory #WindowsServer
#NetworkingJobs #InfrastructureJobs #ITJobs #LongIslandJobs
Sr. Solutions Engineer - Cloud, CDN & Internet Security (SLED / Public Sector) - NYC
Senior systems engineer job in New York, NY
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr. Solutions Engineer - Cloud, CDN & Internet Security (SLED / Public Sector) for NYC
This is a hybrid role with some onsite in NYC (commutable) and travel within the SLED territory (30-40% travel)
What You'll Do
You are the technical lynchpin through the entire sales cycle - pre-sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the platform. Your technical expertise in our global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, create documentation, and to support the long-term technology strategy of the customer.
As a Public Sector SE you will need to have strong technical knowledge of both on premise security and networking implementations and public cloud initiatives common to US Public Sector customers. You are the technical customer advocate within our organization and will work closely with every team, from Sales and Product, through to Engineering and Customer Support.
Responsibilities
As critical members of our Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
In business generation and expansion, you'll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of our products and features, and strategic guidance.
The role is focused on our territory segment within SLED and as such may require some travel but the majority of engagement will be done via remote mechanisms.
Generally, the role requires 30-40% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your teammates.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of our products. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Requirements
Core technical knowledge also includes: OSI Model (Layers 1-7), TCP/UDP, DNS (authoritative and recursive), HTTP/HTTPS (WAF, CDN, forward proxy), TLS/SSL, Internet security (DDoS attacks & mitigation techniques, web application firewalls, VPN, DLP), BGP, GRE, SD-WAN, MPLS, GTM, ZTNA/SASE, identity/authentication, and cloud computing (AWS, GCP, Azure), networking skills (understanding IP addressing & routing); fluency in how users access public applications / websites, basic scripting, working with CLI commands
Comfort with on premise infrastructure and networking configurations, including potential legacy systems or methodologies.
Minimum 5+ years of experience in a customer-facing technical, consulting, or sales engineering role (not necessarily in tech). Must include client presentations including demos & POCs.
Public sector experience / SLED is required.
Technical curiosity and passion: We are at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with our specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Strong communication, collaboration, and relationship-building skills.
Ability to manage projects, meet deadlines, and balance multiple priorities.
Desired Skills
You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that "ACL' doesn't always mean Anterior Cruciate Ligament.
You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser's web inspector.
Linux &/or previous software development experience are a plus (JavaScript, TypeScript, Python)
An undergraduate degree in Computer Science, Engineering or a related field.
Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
As part of our engagement, we expect our engineers to have a foundational understanding of AI, be actively exploring or building AI-driven capabilities, and be focused on empowering their prospects and customers to adopt AI in impactful, practical ways.
Bonus Points
Graduate-level degrees in Computer Science, Engineering or related fields.
Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Certifications: Azure/AWS/GCP Architect, etc.
About You
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
***Please note the final interview will include a presentation.
Compensation varies by location and experience, and includes eligibility for incentive pay under our Sales Compensation Plan. The estimated annual range for New York City, including on-target incentives, is $211,000-$257,000.
This role includes participation in our equity plan and a comprehensive U.S. benefits package covering health (medical, dental, vision, mental health), financial protection (disability, life insurance, 401k, employee stock plan), and flexible paid time off with various leave programs.
Associate Director, Sr. Systems Engineer
Senior systems engineer job in New York, NY
Associate Director, Senior Systems Engineer
Compensation: $155,000-$165,000 base + bonus
Schedule: Full-time
Benefits: 100% paid benefits, vacation, holidays off
Overview
We are seeking an experienced Senior Systems Engineer (Associate Director level) to join our Infrastructure team and play a key role in designing, implementing, and maintaining enterprise technology systems across a global environment. This role is both hands-on and strategic, responsible for optimizing system performance, security, and reliability in support of critical business operations.
You'll collaborate closely with infrastructure, security, and application teams to deliver secure, scalable solutions and support key trading, financial, and accounting platforms. The ideal candidate brings deep technical expertise, excellent communication skills, and the ability to operate effectively in a fast-paced, high-stakes environment.
Key Responsibilities
Ensure operational excellence, security, and high availability of global infrastructure systems.
Design, implement, and maintain Windows and Citrix environments across on-prem and cloud infrastructures.
Manage system upgrades, patches, and configuration changes using best practices and documentation standards.
Support enterprise applications, including trading platforms, fund accounting, and financial systems.
Coordinate and troubleshoot escalated technical issues, providing Tier 3 support to the help desk team.
Develop and maintain detailed system documentation and process workflows.
Oversee capacity planning, performance tuning, and monitoring of infrastructure resources.
Participate in disaster recovery planning and system testing.
Collaborate with IT leadership on architecture, standards, and automation initiatives.
Required Qualifications
Minimum 7 years of experience in IT infrastructure, ideally in financial services or a trading environment.
Advanced experience in Citrix technologies (Delivery Controller, PVS, StoreFront, Netscaler/VPX); Citrix Cloud experience a plus.
Strong expertise in Windows Server, Active Directory, Exchange, Azure AD, and Office 365.
Skilled in PowerShell scripting, automation, and CI/CD tools.
Proficient with SCCM (or equivalent), patch management, and deployment automation.
Understanding of authentication and security frameworks: SAML, Kerberos, RADIUS, MFA.
Familiar with vulnerability scanning, remediation, and endpoint security platforms (e.g., Rapid7, Intune, ATP).
Experience with VMware, Cisco UCS, SAN, and backup systems (Commvault, Rubrik).
Excellent troubleshooting, documentation, and interpersonal skills.
Ability to support a 24x7 operational environment, including occasional nights/weekends.
Preferred Skills & Certifications
PowerShell, Azure DevOps, or automation toolset experience.
Familiarity with monitoring and log platforms (LogicMonitor, SumoLogic).
Working knowledge of PKI/MS CA, privileged access management, and infrastructure monitoring tools.
Relevant Microsoft, Citrix, or cloud certifications are a plus.
This position offers the opportunity to work within a dynamic technology environment, where innovation, precision, and collaboration drive success.
Workday Systems Analyst Administrator - Direct Hire
Senior systems engineer job in New York, NY
Workday Systems Analyst Administrator
Brooklyn NY Full Time Direct Hire**
We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development.
As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning.
You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making.
Your work will help streamline HR systems improve end user experience and strengthen organizational workflows.
This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes.
You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity.
Responsibilities
Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning
Configure Workday business processes roles integrations and security
Provide Workday support for HR Payroll Benefits and Learning operations
Troubleshoot system issues and coordinate testing for new releases and updates
Build advanced reports dashboards and analytics to support leadership and compliance
Maintain accurate employee data and ensure data integrity across all Workday functions
Work with cross functional teams to design and implement HR system improvements
Qualifications
Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background.
Strong understanding of HR operations payroll processing benefits and compliance
Experience configuring Workday modules and supporting business processes
Ability to build reports troubleshoot complex issues and manage data
Bachelors degree, preferably in IT
Healthcare industry experience is helpful but not required
If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.
System Admin - MacOs - igaming - Onsite in NJ
Senior systems engineer job in Fort Lee, NJ
My client is seeking a talented System Administrator to join a growing team in Fort Lee, New Jersey. If you're passionate about IT support, thrive in a fast-paced environment, and want to be part of the dynamic iGaming sector, we want to hear from you.
The System Admin is to provide timely and effective technical support to the team in the new office in New Jersey. The candidate will be responsible for diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role is key to maintaining operational excellence across all IT support services and ensuring a smooth and productive experience for internal users.
Responsibilities:
Provide first-line and second-line technical support for internal users via Jira Service Desk, in person, or through corporate messenger (Slack).
Diagnose and resolve issues related to hardware, software, peripherals, network access, and operating systems (mostly MacOS).
Configure and install laptops, desktop systems, printers, mobile devices, CCTV, ACS, meeting rooms and other IT equipment.
Maintain daily health of IT systems, including updates, patches, and performance checks.
Document incidents, resolutions, and knowledge base articles for internal use (Confluence).
Maintain inventory and lifecycle management of IT assets (Jira Assets).
Manage and troubleshoot Local Area Networks (LAN), Wi-Fi networks, and VPN access (Paloalto).
Assist with Onboarding and Offboarding (including providing IT-equipment, accesses, setting up systems, configure VPN, security software etc).
Set up workstations for new employees, including email, system access.
Assist with audio/video and conferencing equipment, including meeting room and media classes setups.
Ensure follow-up with users to confirm issue resolution and collect feedback.
Contribute to continuous improvement of support processes and user satisfaction.
Collaborate with other IT teams for escalation and cross-functional troubleshooting when needed.
Requirements:
Minimum 3 years of experience in a technical support or system administration role.
Proficiency with mac OS systems (Windows will be a plus).
Ability to diagnose and resolve basic technical issues independently.
Strong knowledge of IT support tools and ticketing systems (e.g., Jira).
Excellent oral and written communication skills in English (Any others will be a plus).
Ability to manage multiple priorities in a fast-paced environment.
Service-oriented mindset with a focus on user experience and reliability.
Plus points for:
Experience working in a service desk environment with SLA-based response times.
Familiarity with MDM systems for managing Apple devices (e.g., Jamf).
Hands-on experience with MikroTik and Ubiquiti network devices.
Knowledge of CCTV and access control systems.
Experience supporting AV/meeting room equipment (Logitech, Crestron, etc.).
Basic scripting (PowerShell, Bash) or automation skills for desktop provisioning.
Understanding of ITIL or similar IT service management frameworks.
Why Join?
Be part of a fast-growing company in the exciting iGaming sector.
Opportunity to work with an international and diverse team.
Support career growth and continuous learning.
Competitive salary and benefits package.
Core Benefits:
Medical, Dental, and Vision Insurance
Life and Disability Insurance
401(k) Retirement Savings Plan with company match
Generous Paid Time Off, including holidays and personal days
Annual and KPI-based Bonuses - performance-driven bonuses are available based on personal and company achievements
Additional Programs:
Employee Assistance Program (EAP)
Wellness initiatives and voluntary insurance options
Professional development and training opportunities
Office Perks:
Collaborative, team-oriented environment
Regular team-building activities and company events
Stocked snacks, coffee, and beverages
Senior IT Support Specialist (Freelance)
Senior systems engineer job in New York, NY
About the Role
We are seeking a highly skilled Freelancer Senior IT Support Specialist to provide advanced technical support, project assistance, and IT coverage for our client operations. This role ensures the continuity, efficiency, and security of client technology systems by resolving complex issues, supporting IT projects, and delivering exceptional service.
Initially, you will work onsite in New York City two days per week for knowledge transfer and cross-training with the existing team. Afterward, the role transitions to as-needed support for project work, PTO coverage, and specialized consultation.
Key Responsibilities
Technical Support & Service Delivery
Serve as the primary escalation point for complex IT issues, including hardware, software, networks, and business systems.
Provide both onsite and remote support to minimize downtime and maintain productivity.
Troubleshoot Windows, mac OS, Microsoft 365, cloud platforms, and network infrastructure.
Support and maintain legal practice management systems such as LEAP, including setup, integrations, and user support.
Collaborate with the IT Director and team to ensure efficient, scalable IT operations.
IT Projects & System Administration
Lead or assist with infrastructure projects (network upgrades, migrations, system rollouts, security implementations).
Evaluate IT environments, recommend improvements, and contribute to technology roadmaps.
Manage system configurations, installations, and maintenance (Active Directory, DNS, DHCP, VPN, firewalls, servers).
Coordinate with vendors to resolve escalated issues and project requirements.
Documentation & Process Management
Maintain clear documentation: SOPs, configuration guides, and client-specific notes.
Log all service activities in the ticketing system with detailed resolution notes.
Support continuous improvement initiatives for IT processes, policies, and compliance.
Subject Matter Expertise & Training
Act as an SME for LEAP and other critical platforms.
Mentor junior IT staff and provide end-user training.
Stay current with emerging technologies relevant to client operations.
Client Engagement & Professionalism
Serve as a trusted technical advisor to clients.
Communicate complex technical issues clearly to non-technical stakeholders.
Maintain the highest standards of professionalism, responsiveness, and accountability.
Availability & Flexibility
Onsite NYC presence required initially (2 days/week).
Provide project-based support, PTO coverage, and urgent issue response as needed.
Qualifications
Education & Experience
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
6-8+ years of progressive IT support experience, including senior-level troubleshooting and client-facing service.
Experience supporting legal practice management software (LEAP required).
Professional certifications such as CompTIA A+, Microsoft Certified Professional, ITIL, or similar are highly valued.
Technical Expertise
Advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and networking (LAN/WAN, VPNs, firewalls).
Experience with Microsoft 365, Google Workspace, Azure, and AWS.
Familiarity with endpoint management, backups, VOIP, A/V conferencing, patch management, and security best practices.
Soft Skills
Excellent client communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Self-directed with the ability to manage priorities in a dynamic, project-based environment.
High professionalism, discretion, and client empathy.
If you are a technically proficient, proactive, and client-focused IT specialist looking to provide strategic support in a professional services environment, we want to hear from you!
MSP Systems Engineer
Senior systems engineer job in New York, NY
Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional.
Role Description
This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology.
You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP.
Responsibilities
Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems
Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation
Provide client facing technical support and handle tickets with professionalism and follow through
Document work clearly and maintain accurate records in ticketing systems
Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint
Support backup systems and password management platforms
Collaborate on process improvements and small business operations projects
Maintain strong communication with clients, balancing technical depth with approachability
Core Traits
Sharp, curious, and eager to grow
Personable, professional, and client friendly
Takes initiative; reliable and consistent
Strong communicator, both written and verbal
Enjoys learning new systems and improving processes
Qualifications
Must be New York City based
Experience working with or supporting an MSP environment
Solid understanding of Microsoft 365 administration and licensing
Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics
Proficiency with RMM and ticketing systems
Understanding of networking fundamentals
Excellent documentation and written communication skills
Bachelor's degree preferred but not required. Practical experience matters most
Why Be Co
Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.
Epic Rehab System Analyst
Senior systems engineer job in Hicksville, NY
Epic System Analyst (Rehab)
The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications.
This position will develop, implement, manage and provide ongoing support for clinical information systems.
Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality.
Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope.
This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance.
Education -
Preferred Epic proficient/certified in Rehab.
Required Epic proficient/certified in EpicCare Inpatient or Ambulatory.
Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred.
Experience -
Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems.
Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management.
Hands on Epic clinical systems experience desirable.
Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues.
Knowledge/Skills/Abilities -
Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software
including computer systems and methods utilized in structuring and preparing input data for computer applications.
Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products.
Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety.
Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies.
Ability to respond to changing demands, priorities, procedures and technology.
Able to lead groups to make key decisions.
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems.
Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities.
Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills.
Ability to establish and maintain effective working relationships with co-workers, supervisors, and users.
Project management and planning expertise.
Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.
Forward Deployed Solutions Engineer
Senior systems engineer job in New York, NY
Employment Type: Full-time
Compensation: $120,000-$200,000 + 0.3-1.2% Equity
About the Role
My client is seeking a Forward Deployed Solutions Engineer who combines technical expertise with strong customer focus. This role works directly with enterprise customers to implement AI agents, build integrations, and ensure successful adoption of the platform. You will operate at the intersection of engineering, product, and customer success, spending 30-50% of your time on hands-on technical work and the remainder on customer communication, project management, and implementation strategy.
Responsibilities
Customer Implementation
Own the technical relationship from initial demo through production deployment
Understand customer workflows and configure AI agents to fit operational needs
Solution Engineering
Build custom integrations, APIs, and workflows connecting voice and document AI agents to customer systems (CRMs, claims platforms, internal tools)
AI Tuning and Optimization
Perform prompt engineering, voice customization, and agent behavior refinement based on real user data
Product Insight and Discovery
Provide feedback to product and engineering teams based on customer use cases and implementation learnings
Technical Consulting
Advise customers on workflow design, automation strategies, and integration architecture
Requirements
1-3 years of experience building or implementing technical solutions
Foundational coding skills in Python or TypeScript
Experience with REST APIs, webhooks, and system integrations
Strong communication abilities with both technical and non-technical stakeholders
Ability to manage multiple customer implementations and deadlines
High ownership, comfort with ambiguity, and proactive problem-solving skills
Preferred Qualifications
Experience with LLMs, prompt engineering, RAG, or agent frameworks
Consulting background with a technical undergraduate degree
Full-stack development experience (React, Node.js, PostgreSQL, cloud infrastructure)
Familiarity with low-code tools (Zapier, Make, Retool)
Experience with voice AI platforms (Twilio, Vapi, LiveKit)
Industry experience in insurance, claims, or other operationally complex domains
About My Client
My client builds AI agents that automate complex operational workflows, including high-volume call handling and document processing. Their mission is to modernize traditional industries by deploying advanced AI systems that streamline and accelerate operations.
Japanese Bilingual Sr. IT User Support Specialist
Senior systems engineer job in New York, NY
Sr. IT User Support Specialist (Japanese Bilingual)
Division: Customer Support Division
Work Style: Hybrid - Min. 3 days per week in the office/ Or more days to work at office for the demands
FLSA Status: Exempt
Salary Range: $85,000- 90,000 per year
Target Bonus: 6% (depending on company, division or individual performance)
Working Hour:Monday to Friday @9:00- 17:00
Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc.
Experience Range: Over 5 years
Accountabilities:
- Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills.
- Participates in the design, testing and deployment of client configurations throughout the company.
- Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience.
- Develops documents, design, analyze, modify and test programs based on and related to specifications.
- Develops training programs and materials as well as user instruction to improve business operations.
Knowledge and Skills Required:
Bilingual
- Fluent in English & Business level in Japanese
Senior Solutions Engineer - High Growth AI and API Platform in New York (Would suit ex-Engineer/Developer)
Senior systems engineer job in New York, NY
We're working with a fast-moving, high growth API/AI company who are looking for a sharp, resourceful Solutions Engineer who knows API to join their growing team.
This role sits at the intersection of product, sales, and customer success - ideal for someone who enjoys solving real-world problems, thrives in a high-ownership environment, and can confidently speak both technical and business language.
You'll be embedded with a small, highly motivated team and work directly with the founding team at their NYC headquarters. Expect to contribute across the customer journey - from pre-sales conversations to post-sales implementation - helping to ensure that every client gets maximum value from the platform.
About you:
Take pride in your work and aren't afraid to roll up your sleeves
Want ownership and autonomy in your day-to-day
Are curious about (or already understand) how API-first companies sell and scale
Care deeply about the customer and are relentless about solving their problems
Have a frontend development background - HTML, CSS, and JavaScript are second nature
Bonus: You've worked at an API-first or devtools-focused company
API's API's API's!
Responsibilities:
Serve as a subject matter expert on the platform, guiding prospects and customers through technical questions
Build lightweight proof-of-concepts and demos to showcase product capabilities
Support implementation and technical onboarding after the sale
Help identify customer pain points and design solutions using the platform
Surface insights and feature requests that can influence the product roadmap
Work hand in hand with the Sales team
Requirements:
Based in New York and available to work on-site
Experience working with APIs
Newsroom Systems Engineer
Senior systems engineer job in New York, NY
A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia.
Responsibilities
Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia)
Maintain system reliability, performance, and security across the newsroom technology stack
Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs
Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments
Lead or assist with system upgrades, migrations, and new feature implementations
Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.)
Create documentation, user guides, and training materials for newsroom teams.
Support major editorial events and live broadcasts as needed
Qualifications
Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems
Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar
Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow)
Proficiency with Windows and/or Linux server environments
Excellent troubleshooting, communication, and stakeholder management skills
Ability to work under tight deadlines in a live broadcast environment
Desired Skills:
Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools
Experience with Broadcast Automation Systems (e.g., MOS-based systems).
Knowledge of Media Asset Management platforms
Experience in Cloud or Hybrid Newsroom Infrastructures
Project Management and/or Change Management experience
Systems Engineer | MSP
Senior systems engineer job in New York, NY
Salary: $110,000-$125,000 + Bonuses
We're a people-focused Managed Service Provider that believes great IT starts with great humans. Our clients trust us as their technology partner because we're responsive, proactive, and passionate about solving problems the right way - not the fastest way.
Here, you won't get lost in layers of corporate structure or feel like just another ticket-closer. You'll work alongside talented engineers, build real relationships with clients, and have a clear path for professional development.
What You'll Do:
Handle highest-level escalations and advanced troubleshooting
Architect, deploy, and support Microsoft 365 / Azure environments
Server & infrastructure administration (Windows Server, AD, Group Policy)
Design & manage network environments (firewalls, switches, VPNs)
Lead IT projects: migrations, upgrades, security implementations, deployments
Evaluate tools, processes, and assist in MSP technical strategy
Mentor junior team members & contribute to documentation
What We're Looking For:
5+ years of MSP experience with Tier 2.5-Tier 3 responsibilities
Hands-on cloud and systems engineering skills
Reliable, professional, and able to thrive in a collaborative team
Strong communication skills; comfortable with client-facing escalation and support
Why You'll Love It:
Mix of reactive support, projects, and escalations (~33% each)
High-touch clients who value quality over quantity
Consistent bonuses and growth opportunities
Financial Systems Architect
Senior systems engineer job in New York, NY
Job Title: Financial Systems Architect
Duration: Full-Time/Permanent
The Financial Systems Architect combines deep hands-on technical expertise with strategic architectural oversight to ensure financial applications operate securely, efficiently, and in alignment with the organization's digital transformation goals.
This role offers a highly competitive compensation package, exceptional benefits, and the opportunity to work in a collaborative environment with strong support for professional growth.
Responsibilities
Define, document, and evolve the technical architecture for financial systems-including application, data, and infrastructure layers-to ensure performance, scalability, and maintainability.
Oversee and support backend operations for Elite 3E and other financial applications, including configuration, database management, and system monitoring.
Collaborate with IT teams to maintain servers, databases, and middleware that host financial applications; ensure availability, redundancy, and recovery strategies are in place.
Serve as the escalation point for complex technical issues within financial systems; identify root causes and implement long-term performance improvements.
Design and manage APIs, ETL pipelines, and middleware integrations connecting financial systems with enterprise platforms such as data warehouses and reporting tools.
Partner with AI and application development teams to design and implement AI-driven workflows, predictive analytics, and LLM-based automation within financial systems such as Elite 3E and future matter-intake solutions.
Establish and enforce standards for access control, data security, change management, and compliance.
Provide architectural guidance to engineers and analysts, ensuring alignment with best practices and long-term platform strategy; serve as the subject matter expert for financial system architecture.
Qualifications
10+ years in enterprise application architecture, systems engineering, or financial systems support, ideally within a law firm or professional services environment.
Deep technical knowledge of Elite 3E, including schema, configuration, extensions, and integrations.
Proven experience architecting or supporting Rocket Proforma, e-Billing Hub, and Transform.
Strong background in system integration, API development, and data pipeline design.
Experience with AI/LLM frameworks and integrating intelligent automation into enterprise applications (preferred).
Advanced SQL, Python, and scripting skills for system automation and diagnostics.
Experience with Microsoft SQL Server, IIS, Windows Server, and Azure or AWS environments.
Understanding of network connectivity, middleware, and security architecture for enterprise applications.
Familiarity with ETL/ELT frameworks, API orchestration, and application performance monitoring tools.
Strong troubleshooting and debugging skills across application, data, and infrastructure layers.
Ability to think strategically while delivering hands-on technical solutions.
Excellent communication skills across technical and business teams.
Proven ability to lead technical design reviews and coordinate multi-system initiatives.
Information Technology Engineer
Senior systems engineer job in New York, NY
As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
iPhone Setup
Company Portal
Outlook
MS Teams
Sim Card
activation
Orders
Inventory Management
iPhone
SIM
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in emergencies at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
Information Technology Engineer
Senior systems engineer job in New York, NY
Mid-Level IT Engineer
Experience: 4+ years
Salary: $180,000-$250,000 all-in (flexible)
About the Role:
A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side.
Responsibilities:
Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding.
Manage and maintain desktop environments using Intune, Autopilot, and related tools.
Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems.
Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training.
Collaborate closely with cross-functional teams to ensure technology solutions meet business needs.
Maintain documentation, dashboards, and reporting related to IT operations and projects.
Qualifications:
5+ years of experience in IT support, desktop engineering, or IT infrastructure projects.
Experience in fast-paced finance environments such as hedge funds or private equity preferred.
Comfortable interacting with executives and VIPs, with strong communication skills.
Proven ability to manage multiple projects with minimal guidance.
Technical Skills / Tools:
Azure / Office365
Intune / Autopilot
Netskope / Zscaler
Egnyte, iManage, or other SaaS DMS
Azure DevOps / Terraform
Cisco / Palo Alto networking equipment
Perks & Benefits:
Flexible salary structure within $180-$250k all-in.
Commuting fees covered.
Free breakfast and lunch onsite.
Hybrid flexibility: onsite 5 days/week with summer remote options.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Junior Building Automation Systems (BAS) Engineer
Senior systems engineer job in Ronkonkoma, NY
MJI Energy Services Group, Inc. is a Building Automation Systems (BAS) company that evolved from Michael James Industries, a trusted HVAC firm with over 30 years of expertise in mechanical systems, climate control, and energy efficiency. As buildings and their management needs advanced, the company transitioned to provide integrated and intelligent BAS solutions. This transformation reflects MJI Energy's commitment to innovation and adapting to industry trends. Based on its solid foundation, the company designs and implements smart solutions to enhance building functionality and energy efficiency.
Role Description
This is a full-time, on-site role for a Junior Building Automation Systems (BAS) Engineer located in Ronkonkoma, NY. The responsibilities include assisting in the design, programming, testing, and commissioning of building automation systems. You will provide technical support, analyze system performance, and ensure integration of BAS for energy-efficient operations. The position also involves collaborating with other team members to deliver effective automation solutions tailored to client needs.
Qualifications
Strong analytical skills, including the ability to interpret and solve complex technical challenges
Experience with business analysis, business process optimization, and defining business requirements
Proficient communication skills to collaborate with team members and clients effectively
Knowledge or experience in building automation systems, energy management, and HVAC technologies is an advantage
Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field
Willingness to work on-site and engage in hands-on tasks as needed
Strong organizational and problem-solving skills with attention to detail
Relevant certifications in BAS or HVAC systems
Why Join Us:
• Competitive salary with health benefits package
• Hands-on training and career development opportunities
• Work with cutting-edge BAS technology and energy management solutions
• Supportive team environment that encourages learning and innovation
• 401K
• Life insurance
• Profit sharing
• 11 company paid holidays
Senior Java Engineer (Trading Systems)
Senior systems engineer job in New York, NY
Project Description
The project is based on developing and operating inter-dealer marketplace, which is an innovative platform that provides users with fast, efficient price discovery and electronic execution.
Compensation 9k-11k USD per month
Responsibilities
- Design and develop the connectivity engine in FIX
- Triage critical production issues
- Provide rapid response during trading system incidents
- Design and implement a global, real-time interactive trading system
Skills Description
3+ years of experience developing and operating FIX trading components
5+ years developing production software in Java
3+ years developing electronic trading technology software
Full-time
Hybrid for NY only - 3 days/week in the office and 2 days/week remote
remotely Dublin or people who can work EST as well
- Design and develop efficient, defect-free code under tight time constraints
- Exceptional analysis and triage of real-time production systems
- Clear, concise and accurate written communication skills
- Strong work ethic and an entrepreneurial spirit; thrive in a high-pressure environment
- Willingness to learn
MSP Senior Engineer
Senior systems engineer job in Ronkonkoma, NY
Are you ready to join an award-winning MSP recognized as one of the Best Places to Work? Techworks Consulting is seeking a talented and driven MSP Senior Engineer to support unique, complex customer environments while collaborating closely with a tight-knit, supportive team. If you're passionate about IT and thrive in a dynamic, hands-on setting, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!
We'll Provide:
Robust benefits package including health insurance, dental, 401K, PTO and holidays
Salary range of $85,000-$120,000
Opportunities for continued growth and learning
Great company culture supported by strong core values
What You'll Do:
Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment
Consult with clients on hardware/software rollouts and provide training on deployed systems
Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy
Plan and execute projects with effective time management and organizational skills
Perform local and cloud server migrations, including Microsoft Office 365 migrations
Assist Security Engineers with compliance, risk assessments, and business continuity planning
Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping
Collaborate with the Technical Account Management team on Sales Engineering requests
Skills You'll Need:
Minimum 3 years of experience in Managed Services and/or IT Consulting
Certifications from Microsoft, CompTIA, or Cisco or the ability to obtain in 90 days
Proficiency with RMM tools, backup solutions, and ticketing systems
Strong Windows Server/Workstation installation, configuration, and troubleshooting skills, along with UTM/router/switching/wireless experience
Excellent customer service skills
Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation
Next Steps:
Quick apply with your resume here OR
Get a head start on our application and aptitude testing process here:
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System Engineer (Managed Service Provider)
Senior systems engineer job in New York, NY
We are a trusted Managed Services Provider with more than two decades of experience delivering technology solutions that help businesses operate more efficiently, securely, and strategically. Our team is known for its professionalism, technical excellence, and white-glove approach to client service.
We are seeking a Systems Engineer with MSP experience to provide a blend of advanced support and hands-on project delivery. This role is ideal for a Tier 2.5 engineer who thrives in dynamic environments, enjoys building strong client relationships, and wants to stay sharp across cloud, network, and security technologies.
What You Will Do
Act as a senior escalation point for complex support issues across servers, desktops, and cloud environments
Support Microsoft 365, Azure, Windows Server, and network infrastructure
Participate in client projects such as migrations, system upgrades, and deployments (about 30% of workload)
Configure and maintain LAN/WAN networks, firewalls, and access points
Troubleshoot connectivity and performance issues with professionalism and attention to detail
Collaborate closely with clients to understand their needs and deliver practical technology solutions
Document technical procedures, configurations, and project outcomes to ensure continuity and quality
What You Bring
At least 1 year of MSP experience required
Strong knowledge of Microsoft 365, Azure, and Windows Server (2016-2022)
Proficiency with firewalls, switches, routers, and access points (Fortinet experience is a plus)
Familiarity with endpoint and identity management tools such as Intune, Entra ID, Sentinel, and JAMF
Excellent communication skills with the ability to explain technical solutions clearly to non-technical users
A proactive, customer-focused mindset with strong documentation habits
Why You'll Love It Here
Medical and dental insurance
Paid time off and holidays
401(k) with company match
Hybrid work flexibility (1-2 days remote each week)
Opportunities for professional growth and certification support
A collaborative environment that values initiative, professionalism, and teamwork