Senior systems engineer jobs in Palm Beach Gardens, FL

will report daily to our corporate Headquarters in Boca Raton, Florida. We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to manage daily helpdesk operations while collaborating closely with our Systems, Network, and Database teams. This is a hybrid role that blends technical support, team management, and cross-functional coordination, offering a growth path toward mid-level system administration and IT leadership. The ideal candidate will bring a combination of hands-on technical skills and people management capabilities, with a proactive approach to support delivery, operational improvement, and cross-departmental collaboration. In this role, you'll be responsible for overseeing the helpdesk teams performance, conducting daily stand-up meetings, managing ticket workflows, and serving as a key liaison between frontline support and infrastructure teams. Key Responsibilities Help Desk Operations & Oversight Supervise day-to-day operations of the IT Help Desk, ensuring timely and effective resolution of service tickets for both onsite and remote users. Conduct daily team meetings to review open tickets, set priorities, and communicate relevant updates. Enforce SLAs and ensure ticket queues are actively managed and escalated when necessary. Perform routine performance assessments, coaching, and training sessions for the Help Desk team to support individual and team development. Monitor support metrics and KPIs, identifying service trends and recommending improvements to boost efficiency and user satisfaction. Technical Support & Escalation Serve as the final escalation point for complex helpdesk incidents requiring advanced troubleshooting or coordination with infrastructure teams. Ensure consistent knowledge sharing and documentation of common issues and solutions within the helpdesk knowledge base. Participate in hardware/software deployment projects, patching cycles, and endpoint lifecycle management. Cross-Departmental Collaboration?? Act as a liaison between the Help Desk and the Systems, Network, and Database teams, facilitating clear communication and coordinated support for IT projects. Assist with server administration, basic networking tasks, and infrastructure support under the guidance of senior sysadmin or network engineers. Help plan and execute cross-functional IT projects, ensuring proper hand-offs, resource coordination, and timely updates. Process Improvement & Reporting Develop and refine Help Desk procedures and onboarding documentation to standardize support practices. Generate periodic reports on helpdesk performance, ticket resolution trends, and user feedback to inform leadership decision-making. Maintain compliance with internal IT policies, user access controls, and operational documentation. Qualifications Qualification Education & Experience Bachelors degree in Information Technology, Computer Science, or a related discipline preferred (or equivalent experience/certifications). 3-5 years of experience in a helpdesk, desktop support, or junior sysadmin role, with at least 1-2 years of leadership or team coordination responsibilities. Prior experience in a regulated industry such as insurance, finance, or healthcare is a plus. Technical Skills Proficient with Windows OS, Office 365, Active Directory, and basic networking (DHCP, DNS, VPN, LAN/WAN). Experience with ITSM/ticketing platforms such as Jira, ServiceNow, or Zendesk, ServiceDesk Plus. Familiarity with scripting, endpoint security tools, and virtualization technologies (VMware, Hyper-V) is a plus. Soft Skills Strong leadership, organizational, and communication skills. Proven ability to coach and support team members in a fast-paced IT environment. Comfortable translating technical concepts into user-friendly language for end-users and non-technical stakeholders. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

Are you looking for a tight, family friendly MSP that believes every organization deserves the very best? Think Technologies Group is seeking a highly motivated and experienced Senior Systems Engineer to join the Managed Services team. In this role, you will play a critical part in ensuring the stability, security, and optimization of our clients' IT infrastructure. You will serve as an escalation point for our service desk, providing expert technical support and resolving complex issues that require advanced troubleshooting skills. This is an hybrid opportunity located in West Palm Beach, Florida. We'll Provide: Robust benefits package including dental, vision, and 401k Salary range of $85,000-$100,000 based on experience Vacation and Sick Time Cell Phone Reimbursement Opportunities for continued growth Strong core values to uphold company standards What You'll Do: Ability to travel to client sites in Martin, Palm Beach, and Broward Counties with reliable transportation and a valid driver's license. Provide advanced technical support and troubleshooting for diverse client environments Act as an escalation point for the service desk, resolving complex issues and mentoring junior engineers Proactively monitor client systems to ensure optimal performance and security Design, implement, and manage IT solutions, including network infrastructure, virtualization (VMware/Hyper-V), Windows Server, and SQL Server Develop and maintain documentation for systems, processes, and procedures Automate tasks and processes using scripting languages (e.g., PowerShell, Python) to improve efficiency Collaborate with engineers and departments to ensure seamless service delivery and process improvements Participate in on-call rotation for after-hours support and stay updated on cybersecurity and Microsoft technologies Ability to attend quarterly meetings at the main office in Ocala, Florida Skills You'll Need: 5+ years of experience as a Systems Engineer in a managed services environment Extensive experience with network infrastructure, including firewalls (WatchGuard preferred), routers, switches, and wireless technologies Strong understanding of virtualization technologies, including VMware vSphere and Microsoft Hyper-V In-depth knowledge of Microsoft Windows Server, Microsoft SQL Server, Active Directory, Group Policy, and database management Proven experience with scripting languages (e.g., PowerShell, Python) for automation and task management Experience with ConnectWise Automate, ConnectWise Manage, and Confluence is highly desirable Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

Beacon Hill Technologies is seeking an experienced Oracle Fusion Cloud Functional Analyst to support and enhance our client's Oracle Fusion ERP environment. The ideal candidate will bring deep functional expertise across Oracle Fusion Financials and Project Portfolio Management (PPM) modules, along with strong analytical and communication skills. This role will focus on providing end-to-end functional support, configuration, testing, integrations, and reporting within Oracle Fusion Cloud applications to drive business efficiency and optimization. Required Skills: Bachelor's degree in Information Systems, Computer Science, Finance, or related field 5+ years of hands-on experience supporting or implementing Oracle Fusion Cloud applications, ideally 1-2 full lifecycle implementations Strong functional knowledge of Oracle Fusion Financials (AP, AR, GL) and Project Portfolio Management modules (PProject Control, Project Costing, Billing, and Contracts) Experience creating reports using OTBI and BI Publisher Familiarity with Oracle Integration Cloud (OIC), APIs, and integration best practices Understanding of financial processes, project costing, procurement, and supply chain execution Experience with configuration, testing, troubleshooting, and user support in Oracle Fusion environments Excellent analytical, documentation, and communication skills Experience providing ad-hoc user training and the ability to clearly walk users through Oracle Fusion workflows and functionality Desired Skills: Cloud ERP certifications (e.g., Oracle Cloud Financials, Procurement Cloud, PPM Cloud) highly desirable Experience in a Solar EPC or construction environment is a plus Familiarity with Oracle Supply Chain Modules (SCM) Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Job Role: Senior AI QE Engineer Client : Florida Power & Light Company Visa Status - US Green Card or Citizen Job Description: Role Summary We are looking for a Senior AI Quality Engineer with strong automation expertise and hands-on experience validating LLMs, GenAI workflows, and AI-driven applications. This role involves building automated test suites, validating AI outputs, ensuring system reliability, and contributing to the quality strategy for next-generation AI features. Core Experience 6-10 years as a Software Engineer, SDET, or Automation Engineer. Strong coding skills in Python, TypeScript, or Java. Hands-on experience developing automation scripts, tools, or frameworks. Practical experience using LLMs, prompt engineering, and evaluating AI-generated outputs. Familiarity with agentic AI systems and exposure to tools like LangGraph, AutoGen, or CrewAI. Basic understanding of Model Context Protocol (MCP) or context-aware workflow automation (nice to have). AI / ML Technologies Practical experience with AI/ML frameworks: LangChain, Hugging Face, GPT models, vector databases, RAG pipelines. Experience with ML/DL libraries such as: Scikit-learn, PyTorch, TensorFlow, Keras, Transformers, OpenCV. Ability to work with embeddings, similarity search, and content evaluation metrics. GenAI & AI Agent Development Ability to integrate or build GenAI components, including RAG pipelines or agent-based workflows. Support model evaluation tasks such as: Output quality checks Hallucination detection Prompt validation Regression checks for model updates Automation & Quality Engineering Experience building automation using Python, PyTest, Selenium, Playwright, or API testing libraries. Ability to design and execute automated tests for: Functional Integration API Basic performance & reliability testing Hands-on experience testing RESTful APIs and building automated API suites. Cloud, DevOps & CI/CD Exposure to deploying AI or automation solutions on AWS. Working knowledge of CI/CD pipelines, including: Automated testing Model validation steps Versioning & artifact management

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

Systems Analyst - Jacksonville, FL or Deerfield Beach, FL We are seeking a System Analyst with strong experience in Single Sign-On (SSO) integrations and SAML configurations, combined with foundational Business Analyst responsibilities. This role requires a hybrid skill set - technical expertise in identity management and system integration, along with the ability to communicate effectively with business stakeholders. The candidate will also participate in on-call support and act as a liaison between technical teams and business users. KEY RESPONSIBILITIES: Technical Responsibilities: Design, implement, and maintain SSO solutions using protocols such as SAML, OAuth, and OpenID Connect. Configure and troubleshoot SAML-based integrations with enterprise applications. Collaborate with Identity and Access Management (IAM) teams to ensure secure and seamless authentication. Document system specifications, integration workflows, and technical configurations. Perform system analysis to identify gaps and propose solutions for authentication and authorization processes. Business Analyst Responsibilities: Gather and document business requirements for new features and enhancements. Translate business needs into functional and technical specifications. Facilitate meetings with stakeholders to clarify requirements and provide status updates. Create use cases, process flows, and user stories for development teams. Support UAT (User Acceptance Testing) and ensure deliverables meet business expectations. Operational Responsibilities: Provide on-call support for critical authentication and integration issues. Act as a point of contact for business users during incidents and escalations. Communicate effectively with both technical teams and non-technical stakeholders. REQUIRED SKILLS & QUALIFICATIONS: Technical Expertise: Hands-on experience with SSO integrations, SAML configurations, and identity federation. Familiarity with OAuth 2.0, OpenID Connect, and related security protocols. Basic understanding of Active Directory, LDAP, and IAM concepts. Business Analysis Skills: Strong communication and stakeholder management skills. Experience in creating BRDs, functional specifications, and process documentation. Ability to analyze business processes and recommend improvements. Other Requirements: Willingness to participate in on-call rotation. Strong problem-solving and troubleshooting skills. Ability to work in a fast-paced environment and manage multiple priorities. PREFERRED QUALIFICATIONS: Experience with cloud identity providers (Azure AD, Okta, Ping Identity). Knowledge of API integrations and web services. Familiarity with Agile methodologies and tools like Jira and Confluence.

Systems Architect We're seeking an experienced Systems Architect to define, design, and deliver enterprise-grade data connectivity solutions across our global technology landscape. This role bridges engineering and strategy, guiding integration frameworks that connect ERPs, financial systems, logistics platforms, and trading partners into one cohesive digital ecosystem. You'll be responsible for establishing integration standards, overseeing system interoperability, and ensuring scalable, secure, and efficient data exchange throughout the organization. Core Requirements Design Leadership: 4+ years managing large-scale, complex integration initiatives across distributed systems and international environments. ERP Expertise: Deep experience designing or implementing enterprise resource planning integrations with platforms like NetSuite, Oracle Fusion, Dynamics 365, or Great Plains. Technical Mastery: Strong background in SQL development: writing, tuning, and optimizing queries, joins, and stored procedures. Data & API Architecture: Proven ability to architect and implement RESTful APIs, microservices, and ETL pipelines to support real-time and batch data synchronization. Integration Frameworks: Proficiency with iPaaS tools such as Celigo, Boomi, or similar. EDI Systems: Strong knowledge of EDI standards, mapping, and data translation for B2B workflows. Business Process Insight: Strong grasp of workflows in supply chain, logistics, and retail operations, with an ability to translate them into technical architectures. Collaboration & Communication: Skilled at working cross-functionally, bridging technical teams, vendors, and non-technical stakeholders. Key Responsibilities Scalable architecture: Design the overarching framework for how systems interact, establishing standards for interoperability, data integrity, and secure transmission. Lead Technical Strategy: Define architectural blueprints and ensure solutions align with long-term business and IT roadmaps. Implement and Govern Integrations: Oversee the development and deployment of new integrations across ERPs, financial systems, warehouses, and partner networks. EDI Oversight: Manage EDI transactions and mapping strategies for multiple trading partners, ensuring smooth document exchange. Data Pipeline Optimization: Architect efficient ETL processes, stored procedures, and transformations to support accurate and timely data delivery. Quality Assurance: Develop and enforce testing protocols: including schema validation, encryption/decryption, and end-to-end data flow verification. Documentation & Analysis: Maintain detailed integration diagrams, data flow documentation, and risk assessments; propose improvements to enhance reliability and scalability. Technical Liaison Role: Partner closely with business users, developers, and external vendors to ensure alignment, communication, and on-time project execution. Continuous Improvement: Evaluate emerging technologies, frameworks, and integration tools to enhance the company's interoperability landscape.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Windows System Administrator - BPO-LH Location: Palm Beach Gardens, FL | Hybrid Get To Know the Team SS&C, through our partnership with Lighthouse Investment Partners, LLC (d/b/a Luminae Partners), is seeking a Windows System Administrator to work in our client's Palm Beach Gardens, FL, office. Join our dynamic IT Infrastructure team responsible for maintaining the backbone of our global Windows environment. As part of a collaborative, forward-thinking organization, you'll contribute to high-impact projects and support mission-critical systems for internal and client-facing applications. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401(k) Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel, and more! What You Will Get to Do Administer, maintain, and optimize Windows Server environments including Active Directory, DNS, DHCP, and Group Policy Ensure security best practices and patch management across Windows infrastructure Support virtualization technologies including VMware and Hyper-V Automate routine tasks using PowerShell and configuration management tools Maintain system documentation and standard operating procedures Monitor system performance, resolve issues proactively, and ensure high availability Collaborate with cross-functional teams on IT projects and deployments Provide tier 2/3 support for escalated technical issues Participate in on-call rotation and respond to critical incidents Continuously evaluate emerging technologies and recommend improvements What You Will Bring 3+ years of hands-on experience with Windows Server administration Strong knowledge of Active Directory, Group Policy, and networking fundamentals Proficiency in PowerShell scripting and automation techniques Experience with monitoring, backup, and security tools Familiarity with virtualization platforms (VMware/Hyper-V) and cloud environments (Azure/AWS) Excellent problem-solving, documentation, and communication skills Ability to manage multiple priorities in a fast-paced environment Availability to provide off-hours support as needed Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at **************************************** #LI-PE1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. Do you have what it takes to make smart vehicles for a smart world? Join the Ford Product Development team. Utilizing Design Thinking & User Experience methods, you'll work to deliver breakthrough products and services that delight our customers. We're seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more! Responsibilities What you'll be able to do: ADAS DevOps Infrastructure Engineer - positions offered by Ford Motor Company (Sunrise, Florida). Note, this is a hybrid position whereby the employee will work both from home and from the Sunrise office. Hence, the employee must live within a reasonable commuting distance from Sunrise, FL. Develop a continuous integration and continuous development infrastructure on-prem/cloud to allow development and release of embedded applications. Responsible for deploying, maintaining and supporting CI/CD pipelines and tools. Deploying continuous integration pipelines. Migrate CI/CD pipelines from on-prem data center into a cloud solution. Monitor CI/CD builds and analyze trends to continuously improve performance and build times. Ensure optimum performance for build infrastructure. Optimize ADAS builds, docker image creation process and tooling. Develop and maintain confluence documentation for tools and write implementation plans. Evaluate new tools and technologies. Collaborate frequently with software developers, IT security, QA and development. Domestic Travel Required up to 10%. Qualifications You'll have... Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Mechanical Engineering or related field and 3 years of experience in the job offered or related occupation. 3 years of experience with each of the following skills is required: 1. Using Linux, Unix or Windows operating systems for development. 2. Building and supporting C and C++ applications. 3. Using cloud infrastructure technologies including Kubernetes and AWS. 4. Utilize Docker for configuring and building containerized solutions. 1 year of experience with each of the following skills is required: 1. Using and administering tools including GitHub and JIRA. 2. Writing scripts using at least one of the following: Perl, Python, Groovy, or Powershell. 3. Build Automation and Build Pipeline Development using Jenkins and Maven. We are offering a salary of $136,219.00 - $167,400.96/yr. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: ******************************* Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-DNI #DNP

The Building Automation Systems (BAS) Engineering Manager will oversee the design, installation, operation, maintenance, and optimization of building management systems within our data centers. The ideal candidate will possess a robust background in BAS, HVAC, electrical systems, and data center operations. This role demands a blend of technical expertise, project management skills, and the ability to lead and collaborate with diverse stakeholders. Key Responsibilities and Essential Job Functions: * System Management: Oversee the operation and maintenance of the building management systems, including HVAC, electrical, and other critical infrastructure. * Monitoring and Optimization: Continuously monitor system performance and implement optimization strategies to improve efficiency and reduce energy consumption. * Troubleshooting: Diagnose and resolve technical issues related to BMS, ensuring minimal downtime and disruption to data center operations. * Compliance: Ensure all systems comply with relevant regulations, standards, and best practices. * Project Management: Lead and manage BAS-related projects, including upgrades, installations, and expansions. * Vendor Coordination: Collaborate with external vendors and contractors to ensure timely and quality service delivery. * Team Leadership: Provide guidance and training to the facilities team on BAS operations and best practices. * Compliance & Safety: Ensure all activities comply with relevant building codes, safety standards, and environmental regulations. * Documentation & Reporting: Maintain detailed records of system operations, project progress, and any issues encountered. Qualifications: * Bachelor's degree in electrical engineering, mechanical engineering, or a related field. * Minimum of 10 years of experience in building automation systems, preferably in a data center environment. * Strong knowledge of HVAC, electrical systems, and data center infrastructure. * Proficiency in BAS software and tools. * Excellent problem-solving and analytical skills. * Strong project management and leadership abilities. * Effective communication and interpersonal skills. * Ability to work in a fast-paced and dynamic environment. * Ability to interpret technical documents such as schematics and blueprints. * Strong organizational and problem-solving skills. * Minimum of 5 years of experience in a management position with 5 or more direct reports. Preferred Qualifications: * 15 years of relevant technical experience with Building Automation Systems. * 10 years of BMS project management experience. * BMS/EPMS system design and bidding experience. Physical Requirements: * Ability to sit for extended periods of time. * Walk or stand for 50% of the time. * Moderate or advanced keyboard usage. * Lift 50 lbs. * Travel 25% of the time. Base Pay Range: Annualized salary range offered for this position is estimated to be $150,000 - $165,000. However, the actual pay range depends on each candidate's experience, location, and qualifications. Variable Pay: Discretionary annual bonus, based on personal and company performance. Location: This role can be remote within the US, with a preference in one of our hub locations (CO, FL, GA, KY, NC, OR, TX, UT). #LI-Remote Flexential participates in the E-Verify program. Please click here for more information. This position has the following safety hazards: ☒ Chemical ☒ Electrical ☒ Ergonomics ☒ Climb ladders ☒ Mechanical lift ☒ Noise ☒ Temperature Extremes ☒ Trip/Fall ☒ Driving (must possess valid driver's license and insurance) ☐ Other:_________________ Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today! Benefits of working at Flexential: * Medical, Telehealth, Dental and Vision * 401(k) * Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) * Life and AD&D * Short Term and Long-Term disability * Flex Paid Time Off (PTO) * Leave of Absence * Employee Assistance Program * Wellness Program * Rewards and Recognition Program Benefits are subject to change at the Company's discretion. EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. Do you have what it takes to make smart vehicles for a smart world? Join the Ford Product Development team. Utilizing Design Thinking & User Experience methods, you'll work to deliver breakthrough products and services that delight our customers. We're seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more! You'll have... Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Mechanical Engineering or related field and 3 years of experience in the job offered or related occupation. 3 years of experience with each of the following skills is required: 1. Using Linux, Unix or Windows operating systems for development. 2. Building and supporting C and C++ applications. 3. Using cloud infrastructure technologies including Kubernetes and AWS. 4. Utilize Docker for configuring and building containerized solutions. 1 year of experience with each of the following skills is required: 1. Using and administering tools including GitHub and JIRA. 2. Writing scripts using at least one of the following: Perl, Python, Groovy, or Powershell. 3. Build Automation and Build Pipeline Development using Jenkins and Maven. We are offering a salary of $136,219.00 - $167,400.96/yr. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: ******************************* Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-DNI #DNP What you'll be able to do: ADAS DevOps Infrastructure Engineer - positions offered by Ford Motor Company (Sunrise, Florida). Note, this is a hybrid position whereby the employee will work both from home and from the Sunrise office. Hence, the employee must live within a reasonable commuting distance from Sunrise, FL. Develop a continuous integration and continuous development infrastructure on-prem/cloud to allow development and release of embedded applications. Responsible for deploying, maintaining and supporting CI/CD pipelines and tools. Deploying continuous integration pipelines. Migrate CI/CD pipelines from on-prem data center into a cloud solution. Monitor CI/CD builds and analyze trends to continuously improve performance and build times. Ensure optimum performance for build infrastructure. Optimize ADAS builds, docker image creation process and tooling. Develop and maintain confluence documentation for tools and write implementation plans. Evaluate new tools and technologies. Collaborate frequently with software developers, IT security, QA and development. Domestic Travel Required up to 10%.

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Wellness resources About Us We are a leading Managed Service Provider (MSP) dedicated to delivering tailored comprehensive IT solutions to our diverse clientele with a responsive, personal approach. We are an eclectic team of friendly professionals which strive towards the synergy between excellent Customer Experience and optimum operational expectations. Our mission is to understand our customers unique needs, streamline operations, enhance security, and foster innovation in every organization we serve. We pride ourselves on our customer-centric approach as trusted advisors and our commitment to deliver excellence in every project, service or support we perform. We are looking for top talent to work in our office that share our core values: We are team players, striving towards common goals We cultivate the golden rule mindset treat our customers the way we would want to be treated in their shoes We operate with integrity, transparency and accountability in our interactions with each other, customers and other vendors We are seeking a skilled and motivated Network and Systems Engineer to join our dynamic team. The ideal candidate should possess a superb technical background, excellent problem-solving skills with superior communications verbal and written , enhanced time management skills, and a passion for maintaining and optimizing network systems. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact our clients' success. Role Overview As a Network and Systems Engineer, you will play a critical role in designing, implementing, and maintaining our clients network and system infrastructures. You will be responsible for troubleshooting complex technical issues, deploying new technologies, and ensuring optimal system performance in a fast-paced, multi-client environment. Core Responsibilities with Requirements Design, implement, and maintain complex client networks, servers, and cloud environments. Monitor and support firewalls, routers, switches, and wireless systems. Provide technical support including escalated tickets from Tier 1 and 2 teams, guidance to clients, ensuring prompt resolution of issues and maintaining high standards of customer satisfaction. Perform routine system backups, patch management, and disaster recovery testing. Document configurations, changes, and procedures for client environments. Lead technical projects including infrastructure upgrades, migrations, new client on-boarding and software implementation. Stay updated with the latest industry trends and technologies and recommend improvements to enhance service delivery. Utilize PSA software to document, track, schedule and escalate ticket requests and RMM tools. Mentor or Coaching: Tier 1 / 2 occasionally (as needed) Work directly with ownership on technology strategies Minimum Qualifications and Skills Proven experience as a Network and Systems Engineer or similar role. Strong working knowledge of network protocols, routing, and switching. Relevant experience with network security practices and tools. Proficiency in system administration, including Windows server operating systems. Proficiency with virtualization technologies (e.g., VMware, Hyper-V). Excellent problem-solving and analytical skills. Superior communication and interpersonal skills. Ability to work independently with strong time management skills and operate as part of a team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator) are a plus. Min 2 year, preferably 4-year Bachelors of Science in Computer Science and Engineering (or equivalent experience) What We Offer Competitive Annual base salary of $85,000 - $115,000.00 Medical insurance 401(k) retirement plan with up to a 4% employer match Paid Time Off Opportunities for professional development with educational reimbursement for certification tests and company provided training resources. A supportive and collaborative work environment. Exposure and career advancement into a wide range of technologies and industries. How to Apply If you are a dedicated Network Admin and Systems Engineer looking to join a forward-thinking MSP, we would love to hear from you. Please submit your resume and a cover letter detailing your experience. Online applications accepted only and why you are the perfect fit for this role. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Join us and be a part of a team that is setting new standards in IT service delivery. Apply today and take the next step in your career as a Network and Systems Engineer! We look forward to receiving your application.

-Working out of our office As a Systems Engineer you will be part of a team that support the infrastructure for our clients ensuring efficient deployment and management. The Systems Engineer plays a crucial role in ensuring stability, security and efficiency of the network infrastructure through effective management. Responsibilities: Server Infrastructure Management Provision, configure and maintain client servers. Install, configure, and update operating systems, applications, and drivers. Troubleshoot hardware and software issues on client servers. Network Infrastructure Management: Provision, configure, and maintain client network devices. Install, configure, and update operating systems, applications, and drivers. Troubleshoot hardware and software issues on client network devices. Backup Management: Provision, configure, and maintain client backups. Install, configure, update and test backup systems. Troubleshot hardware and software issues related to backup services. User Support: Provide technical support to end users for network, server and backup issues. Collaborate with helpdesk and support teams to resolve escalated issues. Documentation and Reporting: Maintain documentation for server, network and backup infrastructure configurations, procedures, and troubleshooting steps. Generate reports on deployment, compliance, and security metrics. Collaboration and Communication: Collaborate with other IT teams and stakeholders to ensure alignment of server, network and backup strategies with organizational goals. Communicate effectively with end users to gather requirements and provide assistance. Qualifications: 2-year IT degree or equivalent experience Prior experience providing technical support in a Help Desk or Network support environment Strong understanding of network infrastructure and network hardware Experience with incident-based ticketing systems Strong communication skills, both verbal and written. Ability to work effectively in a team-oriented environment. Recent experience supporting users remotely, over the phone and in person Proficiency in Windows server operating systems (e.g., Windows Server 2019.) Experience with Microsoft Azure, Intune, AVD and Active Directory administration management. Knowledge of security concepts and tools. Familiarity with desktop and server virtualization technologies (e.g., VMware, Hyper-V). Analytical mindset with the ability to troubleshoot complex desktop and Intune issues. Proactive approach to identifying and resolving potential problems. Ability to prioritize tasks and manage workload effectively. Attention to detail in documentation and reporting. Willingness to learn and adapt to new technologies and methodologies in desktop and Intune management. Desire to take advantage of training and learning opportunities Ability to function effectively in a fast-paced environment Independent, self-starting attitude Microsoft Certified: Azure Administrator Associate or equivalent a plus CompTIA Network+ or CCNA a plus Hands on experience with server, network and backup operations, preferred No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

CSPi Technology Solutions provides innovative technology solutions for Network Solutions, Wireless & Mobility, Unified Communications & Collaboration, Data Center and Advanced Security. Across these technology focus areas, we also provide Professional and Managed Services. We are headquartered in Deerfield Beach, Florida with additional offices throughout the United States and Europe. CSPi Technology Solutions is focused on recruiting and retaining top talent at every level. We employ people who strive to deliver value and support to our growing client base. Systems Engineer The Systems Engineer works under the direction of the Managed Services Director and will support our clients and internal operations. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communications as it relates to all position responsibilities required. This position will be located in Deerfield Beach, FL. What you'll do: Provide phone and email support to a wide range of clients and internal resources Establish positive long lasting relationships with our clients and internal staff Learn and work with new technologies on a constant basis Able to complete tasks in a group as well as individually Responsible for entering all work as service tickets, time and expenses in CSPi's Professional Service Automation (PSA) tool, Connectwise Informs management and key client personnel of operational and procedural deficiencies when encountered during shifts or from Problem Management issues. Provide incident management support and performs investigative analysis while providing accurate, thorough answers in a timely manner to customer inquires Responsible for resolving and supporting technical issues via-telephone and e-mail Perform queue management to achieve CSPi's SLAs in a timely manner and provide Quality Assurance standards for work performed and where applicable, train staff/client members Interface with customer's executives, technical representatives, partners, and all levels of internal employees, other Technology Services department/personnel to ensure that operational procedures, accurate escalation processes, timely document registration within CSPi's Professional Service Automation (PSA) tool and status updates are performed and streamlined workflow is maintained to ensure customer satisfaction Responsible for reviewing and attending to daily customer checklist Responsible for maintaining and verifying, that all backup systems are running optimally for all internal and external CSPi clients Responsible for maintaining and updating anti-virus for internal and external CSPi clients Responsible for Microsoft Windows patching and third party vendor patching as required Responsible for maintaining and optimizing all critical and standards alerts generated by CSPi's N-Able application Responsible for designated functions within onboarding new client Requirements: (Minimum of 2+ years required) Windows servers, Active Directory, VMware, Citrix, Microsoft Exchange/Office 365 Must be a “team player” with outstanding communication and interpersonal skills Comfortable in an environment of rapid change Ability to work collaboratively and independently Former Managed Services experience preferred Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (Connectwise and N-able) Knowledge of backup applications (Veeam, Barracuda, E-Vault, etc.) Experience with email and spam filtering services (Mimecast, Barracuda, McAfee SaaS, etc.) Familiarity with DNS, DHCP, and TCP/IP Knowledge of Apple OS and Devices a plus Must pass comprehensive background check Must have a valid driver's license Must be flexible to work all shifts including some holidays and weekends Associate's Degree in Computer Sciences/Information Systems/ related major or equivalent technical experience and expertise Must be able to work 2nd Shift (4pm-1am) Nice to have: MCSA preferred ITIL Foundations preferred CompTIA A+ preferred CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law. Want to know what it's like working at CSPi? Check out our Glassdoor page

Job Description SUMMARY: Designs, develops, integrates, and supports integrated systems. DUTIES AND RESPONSIBILITIES: Utilizes multidisciplinary processes, systems engineering methodology and techniques to develop, validate, and manage product-level system/subsystem requirements and architectures and ensure system integration. Devises alternative system approaches, operational concepts, architectures, and system-level attributes that will optimize system performance, cost, risk mitigation, production, operations, and logistics. Creates preliminary system design alternatives and manages design risk and configuration data from concept development through to product delivery and operational support. Performs analysis, simulation, design, and delivery of systems. Performs system requirement analyses, definition, and allocation. Communicates status and issues; resolves discrepancies and problems. Provides assistance with system performance reviews and other capacity planning activities as required. Investigates and thoroughly understands developments in systems engineering. Prioritizes and manages multiple projects within design specifications and budget restrictions. Performs other related duties as assigned by management. QUALIFICATIONS: Bachelor's degree (B.S.) or equivalent in related field. Four to six years related experience or equivalent. Shipboard integrated communications experience preferred. Active security clearance preferred. Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Acute attention to detail Demonstrated ability to plan and organize projects Proven ability to handle multiple projects and meet deadlines Good judgement with the ability to make timely and sound decisions Creative, flexible, and innovative team player Working knowledge of data collection, data analysis, evaluation, and scientific method. Working knowledge and understanding of the basic principles, theories, concepts, and practices in the applicable area of engineering/technical specialization. Working knowledge of tools such as DOORs, Clearcase, ClearQuest, Jira, Jama COMPETENCIES: Design--Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Submit resume and salary requirements for consideration. Equal Opportunity Employer/Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To Apply:

Summary/Objective: We are seeking an accomplished Sr. AI Solutions Engineer to lead the design, development, and implementation of advanced AI and machine learning solutions for enterprise applications. The ideal candidate will have a proven track record in driving large-scale AI initiatives, with strong experience in developing and deploying ML models, generative AI applications, and integrating AI with core business systems such as CRM platforms. Key Responsibilities: AI Solution Design * Lead the architectural design and integration of AI/ML solutions, focusing on scalable models for predictive analytics, natural language processing, and automation. * Ensure AI solutions align with business goals, ethical AI standards, and industry best practices. * Develop and maintain AI blueprints, model documentation, and deployment pipelines. Technology Strategy * Define and execute the AI technology strategy for enterprise applications. * Identify and evaluate emerging AI technologies, such as large language models and agent frameworks, to enhance system intelligence, scalability, and reliability. * Collaborate with stakeholders to align AI initiatives with business objectives. Project Oversight * Provide AI engineering guidance and oversight for multiple concurrent projects. * Work closely with project managers, data scientists, and business teams to ensure successful delivery of AI-driven outcomes. * Oversee the implementation of agile methodologies, MLOps practices, and continuous improvement in AI development. System Integration * Lead the integration of AI solutions with enterprise systems, ensuring seamless data flow, interoperability, and real-time inference capabilities. * Design and implement APIs, microservices, and edge AI deployments for hybrid environments. Performance & Scalability * Ensure AI applications are designed for high availability, low-latency performance, and scalability across cloud and on-premises infrastructures. * Conduct model optimization, performance tuning, and bias mitigation for production-grade AI systems. Team Leadership * Mentor and guide engineers, data scientists, and developers in AI best practices. * Foster a culture of innovation, ethical AI development, collaboration, and continuous learning. Stakeholder Engagement * Engage with senior executives and key stakeholders to understand business needs and translate them into actionable AI solutions. * All other duties as assigned Qualifications / Super Powers Required: * Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, or related field. * 10-15 years of experience in software engineering, with at least 5 years focused on AI/ML development and deployment. * Proven track record in leading AI projects, including full-stack ML and generative AI applications in enterprise settings. * Advanced proficiency in Python programming, including backend APIs (e.g., FastAPI, Flask) and data pipelines. * Expertise in ML frameworks (e.g., TensorFlow, PyTorch), AI agent frameworks (e.g., LangChain), and cloud AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI). * Strong experience with data engineering tools, SQL/NoSQL databases, and integration technologies like APIs and microservices. * Aptitude for mathematics, statistics, and problem-solving, with hands-on experience in model evaluation, optimization, and ethical AI considerations. * Exceptional communication, collaboration, and stakeholder management skills, with a customer-focused mindset. * Ability to thrive in a fast-paced, dynamic environment, manage multiple priorities, and drive proactive problem-solving. What Matters to Us: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self. Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means. #LI-Remote

iBusiness Funding is a software and lender service provider specializing in small business lending. Our technology, team, and process enable us to support loans from $10,000 to $25 million for our lending partners. Our technology solutions have been proven to quickly scale our clients' portfolios without the need for additional overhead. Our flagship product, LenderAI, features end-to-end lending functionality from sales all the way through servicing To date, we've processed over $11 billion in small business loans and handle more than 1,000 business loan applications daily. Our team is driven by our core values of innovation, integrity, enjoyment, and family. Join us and be part of a team that's transforming the finance industry and empowering businesses to thrive! Position Description We are seeking an experienced IT Support Engineer with a strong foundation in Microsoft 365 administration and modern device management. This role supports core service desk operations while also contributing to platform administration and automation. The ideal candidate has a service-oriented mindset, broad working knowledge of the Microsoft 365 ecosystem (Entra, Intune, Exchange Online), and is comfortable assisting in the configuration and upkeep of internal IT systems such as JIRA. This is a hands-on technical support role with exposure to scalable platforms and infrastructure. Major Areas of Responsibility Microsoft 365 Platform & User Lifecycle: Execute and improve onboarding and offboarding workflows across Microsoft 365, including account provisioning, license assignments, asset procurement and deployment, and access rights. Manage user identities, groups, and conditional access policies within Microsoft Entra ID. Administer services such as Exchange Online, Teams, SharePoint, and Windows 365 Cloud PCs. Apply and maintain Intune policies for Windows and mac OS devices, including compliance settings, configuration profiles, and app management. Endpoint & Device Management: Support users across both Windows and mac OS platforms, particularly for developers requiring elevated tool access and device-specific configurations. Help maintain system health through proactive monitoring and endpoint policy enforcement. Apply general knowledge of mac OS management concepts such as PPPC and mobile configs to support MDM-driven environments. Ensure chain-of-custody controls for assets deployed to and collected from employees both domestically and internationally. Internal Systems Support - JIRA and Automation: Support and occasionally manage IT projects or processes through JIRA. Assist with configuration of workflows, issue types, schemes, custom fields, forms, and automations in JIRA. Collaborate with IT leadership to streamline and optimize IT ticketing and process automation using available tools. Security & Governance: Reinforce and support security policies within Microsoft 365, including secure collaboration and guest access governance. Drive enterprise data protection by monitoring endpoint compliance, upholding access protocols, and facilitating secure international access for employees on the move. Ensure industry-standard compliance by supporting SOC 2 and GDPR initiatives across IT operations. Maintain best practices for Teams, SharePoint, and email security settings. Automation & Scripting (Preferred but not Required): General understanding or exposure to scripting (PowerShell or Shell scripting) to assist in automation of common IT support tasks is a plus. Documentation & Support Excellence: Maintain clear and up-to-date documentation on procedures, configurations, and knowledge base content. Contribute to the ongoing departmental knowledgebase as well as end-user Help Desk documentation, ensuring regular updates and creating new documents as needed. Provide timely and professional support to end users while identifying opportunities to reduce repeat issues through automation or improved processes. Required Knowledge, Skills, and Abilities 4+ years in an IT support or technical service desk role, with at least 2+ years administering Microsoft 365 services. Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and Teams. Experience with Microsoft Entra ID (Azure AD), Intune, Exchange Online, SharePoint and Teams administration. Familiarity with remote monitoring and management (RMM) tools and their typical functions (remote access, patching, alerting, software deployment). Understanding of networking fundamentals such as IP addressing, DNS, and DHCP; experience managing DNS records and basic firewall rule creation at the endpoint level. Understanding of JIRA workflows, custom fields, forms, and automations. Comfortable supporting and troubleshooting both Windows and mac OS environments. General understanding or exposure to PowerShell or Shell scripting is a plus. Strong interpersonal and troubleshooting skills with a focus on user experience and efficiency. Microsoft certifications (e.g., MS-102, SC-300, MD-102) are a plus. Conclusion This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Advanced Technical Support Engineers are responsible for delivering exceptional customer experiences by providing solutions to service incidents across a wide product portfolio. They manage incidents from identification through resolution, utilizing technical, critical thinking, and communication skills to restore services, build customer relationships, and identify process improvements. Success in this role requires a strong customer-focused attitude, a broad understanding of internet-based services and technologies, and excellent troubleshooting skills. Responsibilities: Provide exceptional technical support to customers by addressing queries and troubleshooting issues promptly. Troubleshoot incidents and escalate to higher levels as needed. Monitor production network environments using monitoring tools to ensure availability. Coordinate on-site dispatch of telecommunications technicians for service repairs. Respond to automated alerts using diagnostic tools to determine severity and criticality of problems. Proactively detect faults and conditions, diagnose causes, and resolve expeditiously. Escalate issues and problems according to established procedures. Perform regular system health checks. Apply knowledge of networking, systems, and applications to identify and resolve problems effectively. Collaborate with engineers to resolve production problems. Maintain detailed trouble ticket notes on incidents and problems. Write or revise system documentation and procedures when required. Travel up to 10% for training or other functions. Minimum Qualifications: Strong communication skills in both written and verbal forms, including the ability to engage with customers, peers, and executive management. Minimum 4 years of experience in a Help Desk or high-volume call center (preferred). Minimum 4 years of experience in IT operations with knowledge of tools, methods, and techniques. At least 4 years of progressively responsible work experience in network and/or server monitoring. Experience in monitoring theory and implementation. Knowledge of current internet network hardware and software technologies. Experience and knowledge of wireless standards (802.11n/ac/ax) and RF fundamentals. Bachelors degree or equivalent (additional experience or training may substitute). Experience with LAN/WAN technologies including DNS, DHCP, TCP/IP, VPN, wireless, and fiber. Strong proficiency in Microsoft Office (Excel, Word). Experience troubleshooting large-scale networks. Strong knowledge of LAN/WAN and network protocols. Ability to participate professionally in video conferences (quiet environment, adequate internet). Flexibility to work varied schedules, including extended hours, travel, and overnight stays. Preferred Qualifications: Experience with ticketing systems (e.g., Jira, ServiceNow). Knowledge of ITIL practices. Working Place: Fort Lauderdale, Florida, United States Company : 2025 Oct 16th - Virtual - HotWire Communications

Summary/Objective: We are seeking an accomplished Sr. AI Solutions Engineer to lead the design, development, and implementation of advanced AI and machine learning solutions for enterprise applications. The ideal candidate will have a proven track record in driving large-scale AI initiatives, with strong experience in developing and deploying ML models, generative AI applications, and integrating AI with core business systems such as CRM platforms. Key Responsibilities: AI Solution Design Lead the architectural design and integration of AI/ML solutions, focusing on scalable models for predictive analytics, natural language processing, and automation. Ensure AI solutions align with business goals, ethical AI standards, and industry best practices. Develop and maintain AI blueprints, model documentation, and deployment pipelines. Technology Strategy Define and execute the AI technology strategy for enterprise applications. Identify and evaluate emerging AI technologies, such as large language models and agent frameworks, to enhance system intelligence, scalability, and reliability. Collaborate with stakeholders to align AI initiatives with business objectives. Project Oversight Provide AI engineering guidance and oversight for multiple concurrent projects. Work closely with project managers, data scientists, and business teams to ensure successful delivery of AI-driven outcomes. Oversee the implementation of agile methodologies, MLOps practices, and continuous improvement in AI development. System Integration Lead the integration of AI solutions with enterprise systems, ensuring seamless data flow, interoperability, and real-time inference capabilities. Design and implement APIs, microservices, and edge AI deployments for hybrid environments. Performance & Scalability Ensure AI applications are designed for high availability, low-latency performance, and scalability across cloud and on-premises infrastructures. Conduct model optimization, performance tuning, and bias mitigation for production-grade AI systems. Team Leadership Mentor and guide engineers, data scientists, and developers in AI best practices. Foster a culture of innovation, ethical AI development, collaboration, and continuous learning. Stakeholder Engagement Engage with senior executives and key stakeholders to understand business needs and translate them into actionable AI solutions. All other duties as assigned Qualifications / Super Powers Required: Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, or related field. 10-15 years of experience in software engineering, with at least 5 years focused on AI/ML development and deployment. Proven track record in leading AI projects, including full-stack ML and generative AI applications in enterprise settings. Advanced proficiency in Python programming, including backend APIs (e.g., FastAPI, Flask) and data pipelines. Expertise in ML frameworks (e.g., TensorFlow, PyTorch), AI agent frameworks (e.g., LangChain), and cloud AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI). Strong experience with data engineering tools, SQL/NoSQL databases, and integration technologies like APIs and microservices. Aptitude for mathematics, statistics, and problem-solving, with hands-on experience in model evaluation, optimization, and ethical AI considerations. Exceptional communication, collaboration, and stakeholder management skills, with a customer-focused mindset. Ability to thrive in a fast-paced, dynamic environment, manage multiple priorities, and drive proactive problem-solving. What Matters to Us: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self. Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means. #LI-Remote