ERP Systems Administrator
Senior systems engineer job in New Paris, IN
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Accounting/Finance Description
SUMMARY
The ERP Systems Administrator oversees the administration, optimization, and strategic development of KMC Controls' Enterprise Resource Planning (ERP) system. This role ensures system integrity and improves cross-departmental workflows that enhance business efficiency. The ERP Systems Administrator collaborates with customer success, sales, finance, production, and IT to ensure optimal system operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manage the overall operation, maintenance, and improvement of KMC's ERP system (Epicor).
* Lead ERP implementation, upgrade, and enhancement projects to improve functionality and user experience.
* Partner with department leaders to identify and develop solutions that align system capabilities with business processes.
* Maintain ERP data integrity and ensure proper documentation of configurations, workflows, and updates.
* Develop and enforce ERP governance policies, procedures, and best practices.
* Collaborate with IT, Customer Success, Sales, Finance, and Production to streamline data integration and reporting.
* Troubleshoot and resolve system issues while coordinating with vendors or consultants when needed.
* Develop training programs and support materials for ERP users across the organization.
* Stay current with ERP technologies and recommend enhancements to maintain system competitiveness and security.
Position Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Less than High school education; or one to three months related experience and/or training; or equivalent combination of education and experience.
* A Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
* A minimum of 5 years of experience managing or administering ERP systems in a manufacturing or distribution environment.
* Experience with Epicor ERP preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret technical documents, business requirements, and financial reports. Must be able to communicate complex technical information clearly to non-technical users and management.
MATHEMATICAL SKILLS
Strong quantitative and analytical skills with the ability to interpret data, trends, and metrics related to operations and system performance.
REASONING ABILITY
Ability to define complex problems, collect and analyze data, establish facts, and draw valid conclusions. Must demonstrate strategic thinking and decision-making in a fast-paced environment.
OTHER QUALIFICATIONS
* Expertise in ERP system configuration, reporting tools, and data analytics.
* Working knowledge of SQL, BI tools, and process automation preferred.
* Excellent organizational, project management, and problem-solving skills.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel objects, tools, or controls; and reach with hands and arms. The employee may occasionally stand, walk, or lift up to 10 pounds. Specific vision abilities required include close vision and the ability to work with computer screens for extended periods.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee primarily works in an office or hybrid environment with moderate noise levels. Occasional travel to other KMC facilities or vendor locations may be required.
Full-Time/Part-Time Full-Time Position ERP Systems Administrator Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Manufacturing Co. Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners.
KMC is dedicated to:
* Building automation solutions that are easy to purchase, install, and use
* Providing open, secure, and scalable systems
* Facilitating reductions of energy consumption and operating costs
* Increasing occupant comfort and productivity
Our Mission
Innovative and intuitive solutions; responsive and supportive people.
Our Vision
KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees.
Made in the USA
KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.
Technical Operations Systems Administrator
Senior systems engineer job in Fort Wayne, IN
Job DescriptionDescription:
As a Systems Administrator specializing in Server and Network Administration, you will be responsible for the configuration, maintenance, and optimization of our server, cloud, and network environments. You will work closely with other IT team members and departments to ensure our systems operate efficiently, reliably and securely, meeting the needs of our organization.
Requirements:
Duties and Responsibilities
Maintain the computing environment.
Configure, manage, and monitor network devices, including routers, switches, firewalls, and VPNs.
Configure, manage, and monitor a growing Microsoft Azure environment, including migrations of existing machines and services to the cloud.
Manage and support access and configurations which may include user accounts, access permissions, door controls, or other methods.
Assist in planning and executing IT projects, including system upgrades, migrations, and new technology deployments.
Document and maintain procedures, configurations, and network diagrams.
Implement security measures and ensure data backups
Provide technical guidance and support to junior team members.
Collaborate with business and IT staff on projects, system upgrades, and troubleshooting.
Provide technical support to end-users and IT staff, resolving hardware, software, and network issues.
Assist with other tasks or systems as needed.
Job Requirements/Skills
Experience configuring and administering Microsoft Azure environments
Experience with Windows, both PC and Server. Hyper-V experience is a plus.
Knowledge of network protocols, technologies, and security with experience in network administration and support.
Strong problem-solving skills and the ability to work effectively both independently and as part of a team.
Excellent communication and interpersonal skills and the ability to collaborate with cross-functional teams.
Ability to learn and adapt to new technology.
Education/Experience
Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of formal education.
Proven experience in administration of Windows Server, Azure Cloud environment and networking. Experience with Hyper-V virtualization technologies is a plus.
Relevant certifications (e.g., Microsoft Certified Professional) are a bonus.
Physical Requirements
Office Environment. Utilizing an office desk-sitting, reading, listening or speaking with the ability to move intermittently throughout the day
Strong sensory skills, such as good eyesight, good hearing and dexterity
Exposure to physical operations in scrap recycling facilities, including walking/climbing in active industrial yards with uneven surfaces in inclement weather.
Ability to lift and carry object between 15-30 lbs.
Technical Operations Systems Administrator
Senior systems engineer job in Fort Wayne, IN
As a Systems Administrator specializing in Server and Network Administration, you will be responsible for the configuration, maintenance, and optimization of our server, cloud, and network environments. You will work closely with other IT team members and departments to ensure our systems operate efficiently, reliably and securely, meeting the needs of our organization.
Requirements
Duties and Responsibilities
Maintain the computing environment.
Configure, manage, and monitor network devices, including routers, switches, firewalls, and VPNs.
Configure, manage, and monitor a growing Microsoft Azure environment, including migrations of existing machines and services to the cloud.
Manage and support access and configurations which may include user accounts, access permissions, door controls, or other methods.
Assist in planning and executing IT projects, including system upgrades, migrations, and new technology deployments.
Document and maintain procedures, configurations, and network diagrams.
Implement security measures and ensure data backups
Provide technical guidance and support to junior team members.
Collaborate with business and IT staff on projects, system upgrades, and troubleshooting.
Provide technical support to end-users and IT staff, resolving hardware, software, and network issues.
Assist with other tasks or systems as needed.
Job Requirements/Skills
Experience configuring and administering Microsoft Azure environments
Experience with Windows, both PC and Server. Hyper-V experience is a plus.
Knowledge of network protocols, technologies, and security with experience in network administration and support.
Strong problem-solving skills and the ability to work effectively both independently and as part of a team.
Excellent communication and interpersonal skills and the ability to collaborate with cross-functional teams.
Ability to learn and adapt to new technology.
Education/Experience
Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of formal education.
Proven experience in administration of Windows Server, Azure Cloud environment and networking. Experience with Hyper-V virtualization technologies is a plus.
Relevant certifications (e.g., Microsoft Certified Professional) are a bonus.
Physical Requirements
Office Environment. Utilizing an office desk-sitting, reading, listening or speaking with the ability to move intermittently throughout the day
Strong sensory skills, such as good eyesight, good hearing and dexterity
Exposure to physical operations in scrap recycling facilities, including walking/climbing in active industrial yards with uneven surfaces in inclement weather.
Ability to lift and carry object between 15-30 lbs.
Senior Systems Engineer
Senior systems engineer job in Van Buren, IN
Need to be willing to go onsite when needed in Van Buren, IN
It is business critical to meet and exceed sales quotas by building and implementing strategic account plans targeting enterprise-wide deployments of the Palo Alto Networks Next-Generation Security Platform.
Your Impact
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Architect and propose validated solutions which address the identified cybersecurity problems in each unrivaled environment
Ensure ongoing customer happiness, support, and adoption
Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Understand and effectively differentiate against our top competitors
Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
Qualifications
Your Experience
4+ years of experience as a successful SE, systems integrator, or equivalent experience
BS in Computer Science or equivalent or equivalent military experience required
Well versed in Palo Alto Networks
Working knowledge of Palo Alto Networks products, with a focus on Next-Generation Firewall and some comparative technologies - Continuous technical development
Experience with systems installation, configuration and administration of routers/switches, UNIX/Linux, and Windows-based systems
Experience that emphasizes L2-L4 Networks (L2 switching architectures including Spanning Tree, IP routing that includes OSPF and BGP, and L4 Load balancing)
Understand and effectively present our security platform to technical and non-technical audiences
Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress
Mature and effective time-management skills
Prior experience selling network infrastructure-based security appliances, including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches
Familiarity working with Channel partners and understanding of a channel-centric market approach
Previous work in the enterprise networking security space
Experience and knowledge of modern network threats and malware, network forensics, automation tools and technologies, and endpoint security technologies
Significant industry certifications (SANS, CISSP, CCIE, etc)
Senior Systems Engineer - Embedded Communications - Active Secret Clearance (Onsite)
Senior systems engineer job in Fort Wayne, IN
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
Senior Systems Engineer - Embedded Communications - Active Secret Clearance (Onsite)
Our nation's security depends on the sacrifice of the men and women who defend our country. For them to do this effectively, they need the technology that keeps them a step ahead of their adversaries. This means providing secure yet technologically advanced equipment to our service personnel, fielded as quickly as possible. Our commitment is to do exactly that.
This position is for an experienced Systems Engineering professional in support of the Cross-Domain Solutions program. Join the Mission Systems Secure Systems Department and help shape, define, and design communication solutions that connect militaries around the world! As a Systems Engineer, you will design and develop military products ensuring safe and protected communication. You will interface with multi-discipline engineering teams to create total system solutions, addressing both domestic and international customer needs.
To view more on Mission Systems, click here:
*******************************************
We are looking for talented individuals that love to problem solve and have a desire to grow and gain exposure to new skills. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you.
What YOU will do:
Perform analysis', architecture and design at all levels of the total system product including concept, design, fabrication, modeling, test, installation, operation, maintenance and disposal.
Perform functional analysis', trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
Provide analysis' for the decomposition of customer specifications and system level requirements into sub-system and piece part requirements, and develops verification criteria and plans for the requirements
Perform technical planning, system integration, verification and validation, and supportability and effectiveness analyses for total system solutions.
Perform daily task in a classified and controlled lab environment
What YOU will learn:
You will gain technical leadership experience, mentorship opportunities, and exposure to very influential individuals within Mission Systems that will help advance your career.
You will obtain invaluable experience working with our subject matter experts in addition to security and crypto certification specialists, our customer base, and cross-functional integrated product team.
You can take flight to becoming knowledgeable in security hardened products with exposure to the variety of business and products in an ever-evolving field. We are growing, so can you!
Basic Qualifications:
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
Active and transferable U.S. government issued secret security clearance is required prior to start date
Experience with the systems development process, including requirements capture, design, decomposition, integration, verification/validation, and transition to production.
Preferred Qualifications:
Familiarity with the Scaled Agile Framework
Exceptionally strong communication skills, experience presenting technical data to program management and executive leadership
Knowledge of Embedded Systems and Digital Hardware architecture/design
Experience with tools such as DOORS, CAMEO or similar
Experience with Model Based Systems Engineering
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
What We Offer:
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Eligible for relocation assistance
And more!
Learn More & Apply Now!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyFinancial Systems Administrator
Senior systems engineer job in Cassopolis, MI
Job Description
At Cass Family Clinic, we are committed to delivering high-quality, accessible healthcare to the communities we serve. As a mission-driven organization, we rely on accurate, efficient financial systems to ensure strong operational performance and responsible stewardship of resources. We are seeking a Financial Systems Administrator who is passionate about supporting financial operations, strengthening data integrity, and improving workflows that help our clinic function at its best.
This role provides day-to-day administration and support for our financial reporting and planning systems. The Financial Systems Administrator will maintain and enhance all functional aspects of system performance, helping to support financial close, reporting, budgeting, and forecasting processes.
Cass Family Clinic offers employees the option of working 100% on-site or in a hybrid schedule (3 days in office per week).
What You'll Do
As an integral member of the Finance and Shared Services Team, you will:
Collaborate closely with accounting and finance teams to support system-driven monthly close, forecasting, reporting, and budgeting processes.
Maintain user security, system access, chart of accounts, and financial mapping translations for actuals, budgets, and forecasts.
Perform routine data loads, validations, and system checks to ensure accuracy and consistency of all financial information.
Ensure that data mapping and translations between the clinic's ERP and financial systems process correctly and efficiently.
Troubleshoot issues by understanding data integrations, workflow profiles, transformation rules, and custom business logic.
Provide user support and training (group or one-on-one) to ensure timely close and reconciliation processes.
Manage day-to-day system maintenance through internal ticketing and request processes.
Communicate with system support vendors when necessary and manage support tickets.
Maintain system workflows, documentation, and procedures to meet internal controls and audit requirements.
Identify opportunities to optimize system performance, enhance reporting, improve workflows, and increase data reliability.
Troubleshoot system errors, document recurring issues, and recommend long-term solutions.
Refresh development or testing environments as needed.
Assist the finance team with additional tasks or special projects as assigned.
What You Need to Be Successful
Bachelor's degree in Accounting, Finance, Information Systems, or related field
1+ years of experience supporting a financial reporting, planning, or consolidation system (experience with OneStream, Hyperion, Prophix, or similar platforms preferred)
OneStream certification (such as Certified Associate in Administration) is a plus
Experience with report development, Excel Add-ins, cube views, or data queries preferred
Strong understanding of financial reporting, budgeting, forecasting, and multi-site consolidation workflows
Experience collaborating with IT teams or technical partners on system management
Strong understanding of internal controls, audit compliance, and change management processes
Excellent analytical and problem-solving skills with the ability to identify anomalies and craft solutions
Exceptional attention to detail and organizational skills
Strong communication skills and confidence working with users across clinical and administrative departments
Demonstrated commitment to continuous learning and professional development
Advanced proficiency in Microsoft Excel and strong knowledge of PowerPoint and Word
Systems Engineer
Senior systems engineer job in Fort Wayne, IN
Systems Engineer (Service Desk)
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Network Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients' networking needs. By efficiently and effectively resolving complex IT issues, the Network Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients.
Responsibilities
The responsibilities for this position include:
Serve as a Tier 3 resource and escalation point for the rest of the Service Desk team on networking tickets, as needed.
Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.
Provide network analysis, response, and remediation support, as needed.
Maintain network infrastructures across multiple clients and MSP/MSSP internal services.
Manage the impact, risk, and implementation of complex client change requests.
Communicate effectively with both management as well as client points of contact and end users.
Build and develop configurations for network products.
Estimate and summarize client network health and recommendations for improvement.
Follow standard operating procedures as documented in the knowledge management system.
Assist in creating and updating knowledge articles to be used by other service desk personnel.
Work with the team and escalate as needed with the assistance of management.
Maintain and update system documentation and service ticket records.
Stay up to date on the latest technologies through ongoing education.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
Able to function effectively in a high paced environment.
Have the ability to understand the perspective of the client in all service interactions.
Must make effective use of time and complete tasks efficiently and on time.
Able to work with a team, communicate effectively, and have a high attention to detail.
Must meet client and corporate expectations for attendance, quality, and performance.
Must have advanced experience with each of the following:
TCP/IP Stack
Working with and without out of band management on remote systems, utilizing on-site resources as smart hands as necessary.
DHCP and DNS support in SMB and enterprise environments.
NMS and SIEM
Switches, firewalls, and advanced infrastructure - Cisco, Fortinet, Sonicwall preferred.
Network authentication and encryption methods.
Dynamic routing protocols, SLA, route tracking, and network policies.
VOIP applications such as CUCM, Jabber, 3CX, RingCentral, etc.
Must have intermediate experience with each of the following:
Network security hardening best practices.
Cloud-based providers such as Azure and AWS.
Microsoft Cloud Solutions - OneDrive, Office 365, Exchange Online, Sharepoint, etc.
Cloud based networking and Cloud to physical connections.
Preferred experience with:
Virtualization platforms such as Hyper-V and VMWare.
Education, Experience, and Certifications
Bachelor's Degree in any IT related field OR equivalent technical certifications (Disco CCNP, CCNA, Fortinet NSE, etc)
6+ years of network experience with implementation and support.
2+ years of Windows Sever technology experience as well as the Windows Server core Services.
2+ years of Microsoft Cloud Solutions experience.
At least 3 certifications from leading vendors such as Cisco, CompTIA, or Microsoft are required. Cisco-Voice preferred.
Supervisory Responsibility
This position does not have any direct supervisory responsibilities.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration.
Travel
This position requires less than 1% travel with no overnight travel expected.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving.
Position Type/Expected Hours
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 Pm and the assigned shift will be communicated in advance. This position will also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplySystems Engineer II
Senior systems engineer job in Fort Wayne, IN
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Electronic Warfare and Airborne Sensors department within the Space and Air Sensors; Systems Engineering & Test Capabilities (SE&TC) organization has an immediate opening for a Senior Systems Engineer to support ongoing integration, test, and sustainment activities for the Next Generation Jammer (NGJ) Common Electronics Unit (CEU). NGJ is the flagship product for the Electronic Attack Systems mission area within the Naval Power Strategic Business Unit of Raytheon.
This position supports a variety of activities including but not limited to production support, failure investigation and resolution, root cause and corrective action, aftermarket sustainment, supplier engagement, test planning and implementation, and new system integration, verification, and validation (IV&V). The successful candidate is an energetic, focused, and capable engineer with strong organizational capabilities and a drive to learn and grow.
This position is full-time on-site in Fort Wayne, IN
What You Will Do:
* Support test, fault identification, failure resolution, and acceptance of production and field return hardware.
* Provide engineering support to NGJ lab test and qualification activities, providing engineering oversight to the test, evaluation, and analysis of issues pertaining to system hardware and firmware functionality and performance.
* Provide support for situations including (but not limited to) customer inquiries, field failures, product obsolescence, system enhancements, new product development and integration.
* Evaluate and assess the performance of developmental electronic warfare systems, including signal processing subsystems.
* Support system configuration management activities, ensuring the system configuration is stable and secure, while managing the propagation of change within the overall CEU system.
Qualifications You Must Have:
* Typically requires a Bachelor's in science, Engineering, Physics or Computer Science (STEM preferred) and a minimum of 2 years of prior engineering experience
* RF system design, digital and analog signal processing, waveform and signal modulation characteristics and analysis, and/or algorithm implementation and testing.
* Support occasional business travel (20% or less).
* Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
* Ability to address complex engineering issues by performing analysis, development, and implementation of solutions to complex engineering problems
* Communicate system designs, project updates, and technical findings to internal teams and external partners.
* Development, implementation, and test of RF jamming algorithms.
* Experience using MATLAB, PathWave ADS, and/or PathWave EMPro for simulation and design of RF systems.
* RF receiver/exciter product design, development, and/or test experience in the Electronic Attack (i.e. signals jamming) sub-domain of EW.
* Embedded systems and embedded programming. Experience implementing digital signal processing solutions on embedded processors and digital hardware.
* DOORS for requirements management.
What We Offer
* Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
* Relocation Eligible - Relocation assistance is available
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplySystems Engineer
Senior systems engineer job in Fort Wayne, IN
Systems Engineer (Service Desk)
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Network Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients' networking needs. By efficiently and effectively resolving complex IT issues, the Network Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients.
Responsibilities
The responsibilities for this position include:
Serve as a Tier 3 resource and escalation point for the rest of the Service Desk team on networking tickets, as needed.
Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.
Provide network analysis, response, and remediation support, as needed.
Maintain network infrastructures across multiple clients and MSP/MSSP internal services.
Manage the impact, risk, and implementation of complex client change requests.
Communicate effectively with both management as well as client points of contact and end users.
Build and develop configurations for network products.
Estimate and summarize client network health and recommendations for improvement.
Follow standard operating procedures as documented in the knowledge management system.
Assist in creating and updating knowledge articles to be used by other service desk personnel.
Work with the team and escalate as needed with the assistance of management.
Maintain and update system documentation and service ticket records.
Stay up to date on the latest technologies through ongoing education.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
Able to function effectively in a high paced environment.
Have the ability to understand the perspective of the client in all service interactions.
Must make effective use of time and complete tasks efficiently and on time.
Able to work with a team, communicate effectively, and have a high attention to detail.
Must meet client and corporate expectations for attendance, quality, and performance.
Must have advanced experience with each of the following:
TCP/IP Stack
Working with and without out of band management on remote systems, utilizing on-site resources as smart hands as necessary.
DHCP and DNS support in SMB and enterprise environments.
NMS and SIEM
Switches, firewalls, and advanced infrastructure - Cisco, Fortinet, Sonicwall preferred.
Network authentication and encryption methods.
Dynamic routing protocols, SLA, route tracking, and network policies.
VOIP applications such as CUCM, Jabber, 3CX, RingCentral, etc.
Must have intermediate experience with each of the following:
Network security hardening best practices.
Cloud-based providers such as Azure and AWS.
Microsoft Cloud Solutions - OneDrive, Office 365, Exchange Online, Sharepoint, etc.
Cloud based networking and Cloud to physical connections.
Preferred experience with:
Virtualization platforms such as Hyper-V and VMWare.
Education, Experience, and Certifications
Bachelor's Degree in any IT related field OR equivalent technical certifications (Disco CCNP, CCNA, Fortinet NSE, etc)
6+ years of network experience with implementation and support.
2+ years of Windows Sever technology experience as well as the Windows Server core Services.
2+ years of Microsoft Cloud Solutions experience.
At least 3 certifications from leading vendors such as Cisco, CompTIA, or Microsoft are . Cisco-Voice preferred.
Supervisory Responsibility
This position does not have any direct supervisory responsibilities.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration.
Travel
This position requires less than 1% travel with no overnight travel expected.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving.
Position Type/Expected Hours
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 Pm and the assigned shift will be communicated in advance. This position will also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplySurveillance Systems Engineer 1
Senior systems engineer job in South Bend, IN
Responsible for the installation, maintenance, and repair of all Surveillance equipment at the Four Winds Casinos.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Maintains a working knowledge of all rules and regulations of the Gaming Commission and ensures strict adherence to same throughout the property.
Installation and Maintenance of all Analog/IP Cameras, DVR/NVR, Surveillance Workstations, and Monitors.
Wiring, labeling, and installing connectors on various types of cabling and cross connect panels.
Consults with a Systems Engineer II and above on specific tools and materials needed for assigned projects.
Adheres to preventative maintenance programs designed to minimize system failures.
Maintains surveillance system devices by supporting workstations, decoders and cameras within the system.
Inspects wiring to all surveillance equipment, identifying and correcting any potential problems or hazards.
Candidate must be able to communicate such discrepancies effectively to leadership.
Documents and reports inventory of equipment and supplies to ensure spare equipment is on hand at all times.
Attends regularly scheduled departmental meetings.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Ability to maintain a neat and organized workspace, to include Surveillance Storage Spaces and IDF Closets located throughout each property
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School diploma or general education degree (GED) required.
1-year casino surveillance technical experience, or Two (2) year degree in a related field (Electronics, Electrical or Network engineering) or military electronics training is preferred.
Must successfully complete Dallmeier Systems training program within 6 months of hire or transfer date.
SPECIAL QUALIFICATIONS:
Knowledge of, and experience with, closed circuit television equipment preferred.
Must possess excellent technical and communication skills.
Experience in gaming surveillance technology, and knowledge of cabling standards is preferred.
This position requires a Level 2 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret the most complex of documents, such as Technical Reports, Schematics, and CAD drawings. Ability to respond to common inquiries, complaints from guests or regulatory agencies. Ability to effectively present information in one-on-one and small group situations.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference. Ability to proficiently understand and utilize Ohm's Law.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to leverage technical expertise to fully understand and meet the Surveillance department's technical and reporting needs and requirements. Ability to develop and maintain a strong relationship with Surveillance department staff. Ability to communicate technical information to non-technical personnel. Ability to specify and develop queries/reports using a range of software. Ability to think logically and follow detailed instructions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
The employee is sometimes required to work in high, precarious places.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly exposed to danger of electrical shock.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.
Senior Leadership Role - Disability Services
Senior systems engineer job in South Bend, IN
Who We Are: At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.
With services in 15 states, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life.
Company Perks/Benefits:
* Competitive pay with bonus eligibility
* Innovative, collaborative environment with flexible work/life balance schedules
* 401(k) plan
* Company provided hardware and cellphone stipend
* FREE Long-term Life Insurance & FREE Long-term Disability
* Job mobility options within Dungarvin's 15 states of services
* Discount on national brands
* PTO that increases with tenure
* Pet Insurance
* Medical, Dental, and Vision (Domestic partners eligible for Dental).
* Supplemental Insurance, Flex Spending, and HSA Accounts
* Mileage reimbursement
* Referral Bonus Program
Job Description
What You Get To Do:
The Indiana Senior Leader is responsible for providing leadership and guidance to a team of up to social service six direct supports in Indiana. This role is responsible for the overall administration and growth of the Dungarvin business and services within their prospective area. This person is responsible for nurturing and developing relationships with potential and existing business partners including local, state, and federal legislative and department representatives, advocacy groups, trade associations, and other stakeholders as warranted.
Duties include:
* Strategic program and fiscal planning/management
* Development and evaluation of programs
* Compliance with business and program regulations and laws
* Assure quality of services meet regulatory and licensing requirements
* Management and expansion of markets
* Hire, coach/mentor, train, and supervise direct reports
* Serve as the primary representative of Dungarvin and a liaison between senior administrative staff and funding and oversight authorities.
Qualifications
What Makes You A Great Fit:
* Bachelor's degree in human services field (Psychology, Counseling, Social Work, Educational Psychology, Sociology, Human Services, etc.). Preference to master's degree.
* Minimum of 7-8 years human services industry experience, specific to Developmentally Disabled/Intellectual Disabilities populations. Combined with 5 years of progressive senior level management experience.
* Experience with Supportive Living, Waivered Sites, Residential Group Homes, and/or Day Programs
* Must have financial management skills and budget experience in excess of 10 million dollars as well as be personally accountable for the P&L
* Prefer previous experience with the state of Indiana systems and Medicaid Waivers.
Additional Information
Other Details:
* The schedule is Monday- Friday 8:30AM- 5:00PM (FLEX) and should anticipate evening, weekend hours and overnight stays; to meet the needs of subordinates, customers, and external entities, and to achieve organizational outcomes.
* Travel within the state of Indiana is required
At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.
12/4
#LI-MS1
Network Manager
Senior systems engineer job in Fort Wayne, IN
Full-time Description
Responsible for supervision of network and help desk staff and for overseeing administration of the credit union's LAN/WAN, telephone system, application servers, enterprise backups, SAN, and other systems as required. Primary focus is optimizing the performance of help desk and network staff to maximize network integrity, security, and reliability and ensure prioritization of projects and help desk tickets. Coordinate network support functions, including the research and installation of hardware and software products and upgrades as approved. Responsible for reporting these system changes, documenting processes, and maintaining an accurate inventory of all hardware and software. Provide effective, ongoing communication to the Vice President/Information Systems, essential to outlining projects, addressing departmental challenges, identifying opportunities and concerns, and conducting system reviews.
QUALIFICATIONS
Requires a well-organized, flexible, and highly motivated individual with a minimum of ten (10) years of extensive experience in computer networking and a four (4) year degree in Computer Science, Information Technology, or similar. This person must have a strong understanding of networking principles, protocols, and technologies including Microsoft Windows Server and Active Directory, Microsoft Azure Active Directory (Entra ID), Microsoft Exchange, VMware, and Cisco routers and switches. Should be proficient in configuring and troubleshooting network hardware and software including routers, switches, firewalls, VPNs, and wireless networks. Must have a solid grasp of network security concepts and practices, including encryption, authentication, access control, and security policies. Must be able to handle data processing emergencies such as a down system. Must be able to effectively manage, motivate, and mentor staff and promote a positive, professional attitude. Requires analytical and problem-solving skills, with the ability to target, research, and solve problems while implementing solutions in a timely manner. Position requires off-hours and weekend work.
PHYSICAL REQUIREMENTS
Clear and effective communication abilities are required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to perform moderate to heavy lifting. Must be able to sit and stand for prolonged periods. The ability to travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervise network and help desk staff, monitor project progress and prioritization, and guide as needed
Ensure network procedures and diagrams are updated and that change management procedures are being followed
Monitor and manage network capacity of servers and storage
Install, configure, and maintain network hardware including routers, switches, firewalls, and wireless access points
Securely implement all aspects of server administration and network communications
Ensure that all network systems are backed up and tested according to the backup retention schedule
Confirm that firewalls are configured according to best practices and that changes are reviewed properly
Ensure AD groups, security, and password settings are configured accurately and maintained
Monitor network performance, troubleshoot issues, and optimize network infrastructure for maximum efficiency and reliability
Research, recommend, test, purchase and implement new IT products and equipment as approved and budgeted
Manage and maintain PC software and hardware, including inventory administration
Ensure that all software licensing agreements are accurate and current
Review and respond to alerts from our managed security service providers, security tickets arising from audits/scans, and any other cybersecurity alerts. Alert Vice President/Information Systems of any event with cybersecurity implications.
Work with AVP/Information Systems to ensure team cohesiveness
Assist with disaster recovery testing and planning and annual budgeting for network needs
Provide assistance, support, and consistent communication to the Vice President/Information Systems
Additional duties as assigned
ProFed is an EEO employer - M/F/Vets/Disabled
Backend Engineer, Systems & Integration
Senior systems engineer job in Columbia City, IN
Sailrite is a fabric and sewing supplies store specializing in fabric, sewing machines, notions, and hand tools for the do-it-yourself sewing community. At Sailrite, we're a passionate and enthusiastic crew who aim to be a helpful resource for DIYer's home, boat, patio, auto/RV and hobby projects. We encourage a can-do attitude, creativity, ingenuity, and exceptional quality in all that we do. Each team member is vital to a productive work environment, and we actively cultivate a friendly and inviting atmosphere and encourage helpful collaboration amongst our crew members. We foster an environment of respect, honesty, equality, and camaraderie
Position Summary
We are seeking a talented Backend Engineer to design, develop, and maintain the critical services that underpin our business operations. This role focuses on connecting our core platforms, including NetSuite, BigCommerce, and Directus. While you will leverage our integration platform (Boomi) for certain workflows, you will also develop custom solutions, ensuring our technology ecosystem is efficient, reliable, and built for scale.
Key Responsibilities
Backend Development: Design, develop, and maintain high-quality, reusable backend services, primarily using Go (Golang) and HTMX, to support business-critical functions.
ETL & Database Optimization: Build and optimize data pipelines and ETL processes. Write efficient SQL queries and contribute to the performance and design of our application databases.
Problem Solving & Troubleshooting: Diagnose and resolve complex issues within our backend systems and integrations, performing root cause analysis to prevent future occurrences.
Collaboration & Documentation: Work closely with the team to define technical requirements and produce clear, concise documentation for the services and systems you build.
Required Qualifications
Proven experience as a Backend Engineer, Software Engineer, or a similar development-focused role.
Strong proficiency in a backend programming language, with a primary requirement for Go (Golang).
Solid experience building and consuming RESTful APIs and a deep understanding of web service architecture.
Strong understanding of SQL and experience with relational databases (e.g., PostgreSQL, MySQL).
Demonstrable experience with the principles of system integration and connecting disparate business applications (e.g., ERP, e-commerce, CRM).
Preferred Qualifications
Experience with an iPaaS platform like Boomi is a major plus.
Direct API integration experience with NetSuite, BigCommerce, and/or Directus.
Familiarity with front-end technologies like HTMX for building simple, effective internal tools.
Experience with containerization (Docker).
Some front-end experience preferred.
Applicants must be currently authorized to work in the United States on a full-time basis.
This position is offered as a direct hire, full-time opportunity. We are not considering contract, temporary, or third-party candidates for this role. Please apply only if you are seeking direct employment with our organization.
Onsite position, remote work not available
Auto-ApplyTech Support Engineer I
Senior systems engineer job in Fort Wayne, IN
Job Title: Tech Support Engineer I
FLSA Status: Non-Exempt
Job Family: IT - Tech Support
Department: IT - Tech Support
Responsible for providing timely helpdesk resolutions, managing hardware and software inventory,
becoming an administrator on many software systems and services, training employees on the use of
provided technology, and managing hardware deployment and reclamation.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Document and resolve all user requests for technical support related to applications or technology
provided by the company through thorough analysis and research of problems while collaborating
with key departmental resources.
Oversee the timely setup of all new user hardware and software.
Participate in technology rollout projects including software upgrades, hardware deployment,
printer installation and removal, etc.
Participate in projects including analysis, systems design, testing, implementation and
documentation, as directed by management.
Create training materials for employees on the use of technology and applications.
Provide first level vendor contact for troubleshooting and purchasing activities.
Attend budgeted training seminars to gain knowledge and skills required to grow and excel in
fulfilling the responsibilities of this role.
Complete other projects as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform
each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Must possess clear written and verbal (phone) communication skills.
Must work well in team environment with open communication and strong collaboration toward team goals.
Must be familiarity with configuration and troubleshooting of Windows, mac OS, hardware, software applications, printing systems, and Office 365.
Must demonstrate patience working with people struggling to learn technical systems.
Must effectively interface with external contacts as well as Brotherhood employees, managers, and department staff members.
EDUCATION AND/OR EXPERIENCE
List Degree Requirement, Years' Experience, and Certifications
Associate's degree in Information Technology or related field of study is required.
Bachelor's degree is desired.
Technology and/or Insurance Certifications (A+, Network+, Microsoft, Apple, CPCU, CISR, etc.)
are desired.
Background in any aspect of the insurance industry is desired.
Terms and Conditions
This description is intended to describe the general content of and requirements for the
performance of this position. It is not to be construed as an exhaustive statement of duties,
responsibilities, or requirements.
Because the company's niche is the church and related ministries market, and because effective
service requires a thorough understanding of this market, persons in this position must be
familiar with church operations and must conduct themselves in a manner that will neither
alienate nor offend persons within this target niche.
Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this
position description in any way the company desires. This job description in no way implies that
these are the only duties, including essential duties, to be performed by the employee occupying
this position. This position description is not an employment contract, implied or otherwise. The
employment relationship remains “at-will”.
Onbase System Analyst
Senior systems engineer job in Fort Wayne, IN
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Job Title: Onbase System Analyst
Location:
Fort Wayne, IN
Joining Mode Full Time
Job description:
This individual will support our OnBase document imaging system, including file & folder structure and workflows, automating digital document routing, categorization and storage.
Will also aid in configuring OnBase for Optical Character Recognition scanning, and participate in first level support resolving trouble tickets.
Lead forms designer Workflow creation & continuous improvement Develop OnBase reporting & dashboards System Administration - Maintain a security scheme for individuals, roles, and groups, analyzing audit reports for anomalies and compliance issues.
Preferred Qualifications / Experience:
BA/BS degree in computer science, information systems, or equivalent 3 to 5 years' experience using OnBase tools, such as Unity Client, Studio & Forms, to design, implement, modify, and test OnBase Workflow solutions.
Business Analysis experience preferred; familiarity with discovering and documenting business requirements in Visio process flows, validating technical specifications, assisting in end user training, and maintaining an operational solution that meets business user's needs.
Strong communication skills Ability to communicate effectively across technical and non-technical stakeholders Ability to prioritize and manage multiple projects concurrently.
Additional Information
All your information will be kept confidential according t
o EEO guidelines.
Technical Support Engineer
Senior systems engineer job in Fort Wayne, IN
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Job Summary
The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. The ideal candidate will have extensive experience with integrated and converged networked AV&C products in various ecosystems, along with a good understanding of live sound and cinema markets and products.
This position is a hybrid role, working both remotely from home and on-site out of our Fort Wayne, IN office.
Key Tasks & Responsibilities (Essential Functions)
Serve as the Voice of the Customer for Q-SYS North America, offering troubleshooting and diagnostic support for Q-SYS Audio, Video, Control, and Network features, technologies, and applications. Provide assistance via phone, email, and chat.
Deliver best-in-class call-handling and call response times to Q-SYS's key accounts, ensuring exceptional service delivery.
Ensure thorough resolution of all issues and maintain accurate records in Q-SYS's CRM system (Salesforce).
Provide regular project status updates to management and customers, effectively communicating progress and issue resolution as required.
Improve Q-SYS knowledge by developing Knowledgebase articles as well as training material and programs as required.
Escalation/Crises management
Provide informal technical/functional direction to team members including training and mentoring new hires and frontline support teams as needed.
Lead Partner management support and other programs as required.
Skills and Minimum Experience Required
Reside within a commutable distance to Fort Wayne, IN to attend in-office days as scheduled
Bachelor's or Diploma in a technical/engineering discipline, or equivalent experience
Experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems
Must be able to utilize critical thinking and problem-solving skills based on training programs / topics provided by Q-SYS and apply the knowledge to perform support duties
Q-SYS Level I and Level II certification is highly desirable
AV industry certifications in Dante, CTS, CTS-I, or CTS-D are highly desirable
An understanding of computer technologies, audio video technologies, audio over IP networking and DSP technology, including Gain Structure, AEC, Dante, and Telephony is a plus
Experience with Unified Communications systems and third-party control integration (Crestron, Extron, AMX, Microsoft Teams, Zoom, etc.) and SIP/VoIP telephony experience is a plus
Experience with Salesforce Case Management, Knowledge Base and Atlassian collaborative tools, such as Confluence and Jira is a plus
Excellent written, verbal, presentation, interpersonal, communication and phone skills
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.
The range for this position is 48,000 to 86,000. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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Systems Analyst I (Patient Accounting)
Senior systems engineer job in Granger, IN
Reports to the Application Manager. The Systems Analyst I, Patient Accounting responsibilities are the coordination of assigned computer applications for defined support areas. Participates in project planning, implementation, and support. Performs general consulting and serves as a liaison with Beacon Health System end-user departments as required. Participates in the development of solutions requiring analysis and research. Provides support of existing computer applications/systems, which includes troubleshooting, training for end-users, conducting quality assurance and maintaining computer system security. Ability to handle complex issues. Utilizes process improvement techniques.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff:
* Provides ongoing support to one or more application/system in accordance with established departmental policies and procedures.
* Assists in performing system tests and analyzing test results.
* Analyzes situations or data by reviewing identifiable factors.
* Assist in preparing specifications for new systems, projects or enhancements with end-users and information system staff as necessary.
* Contributes to projects by performing specific tasks as assigned.
* Maintains documentation according to established departmental policies and procedures.
* Follows established standards, methodologies, and procedures to ensure quality work product is produced.
Serves as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user department's needs or to help end-users perform their jobs better:
* Participates in business process redesign and documentation.
* Identifies solutions that will meet the end-user department's needs in the most effective and efficient manner.
* With guidance acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS.
* Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests.
* Performs troubleshooting activities to avoid potential problems. Participates in training departmental end- users in the use of Beacon's new and existing computer systems.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Follows the common vision of the work group. Accepts changes in a professional manner.
* Carries out activities within the scope of own job.
* Strives to produce quality results within established timelines.
* Participates in training IS staff as assigned.
* Establishes and maintains effective working relationships with end-user departments.
* Completes other job-related duties and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies, and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience.
* A minimum of two years of progressively more responsible experience in a related support area (i.e., information systems, clinical or business) is desired.
* Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon.
Knowledge & Skills
* Requires the technical skills and knowledge necessary to effectively use and support various software and hardware. Also requires the skills to execute test plans.
* Demonstrates the skills needed to perform systems analysis activities.
* Working knowledge of standard business/clinical practices for defined support areas (such as computer, business, or clinical experience).
* Requires the ability to pay close attention to details.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives.
* Demonstrates basic analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner.
* Demonstrates good organization skills and the ability to work independently, prioritize workload, and meet deadlines. Also requires effective decision-making skills.
Working Conditions
* Works in an office environment.
* Must be effective in a fast-paced, quality focused, multi-priority environment requiring the ability to prioritize workload to meet deadlines.
* May experience some mental/visual fatigue due to continued use of computer equipment.
Physical Demands
* Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 30 pounds, etc.) to perform the essential functions of the position.
Technical Support Engineer
Senior systems engineer job in Fort Wayne, IN
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Job Summary
The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. The ideal candidate will have extensive experience with integrated and converged networked AV&C products in various ecosystems, along with a good understanding of live sound and cinema markets and products.
This position is a hybrid role, working both remotely from home and on-site out of our Fort Wayne, IN office.
Key Tasks & Responsibilities (Essential Functions)
* Serve as the Voice of the Customer for Q-SYS North America, offering troubleshooting and diagnostic support for Q-SYS Audio, Video, Control, and Network features, technologies, and applications. Provide assistance via phone, email, and chat.
* Deliver best-in-class call-handling and call response times to Q-SYS's key accounts, ensuring exceptional service delivery.
* Ensure thorough resolution of all issues and maintain accurate records in Q-SYS's CRM system (Salesforce).
* Provide regular project status updates to management and customers, effectively communicating progress and issue resolution as required.
* Improve Q-SYS knowledge by developing Knowledgebase articles as well as training material and programs as required.
* Escalation/Crises management
* Provide informal technical/functional direction to team members including training and mentoring new hires and frontline support teams as needed.
* Lead Partner management support and other programs as required.
Skills and Minimum Experience Required
* Reside within a commutable distance to Fort Wayne, IN to attend in-office days as scheduled
* Bachelor's or Diploma in a technical/engineering discipline, or equivalent experience
* Experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems
* Must be able to utilize critical thinking and problem-solving skills based on training programs / topics provided by Q-SYS and
Systems Engineer II
Senior systems engineer job in Fort Wayne, IN
**Country:** United States of America , Fort Wayne, IN, 46808 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Electronic Warfare and Airborne Sensors department within the Space and Air Sensors; Systems Engineering & Test Capabilities (SE&TC) organization has an immediate opening for a Senior Systems Engineer to support ongoing integration, test, and sustainment activities for the Next Generation Jammer (NGJ) Common Electronics Unit (CEU). NGJ is the flagship product for the Electronic Attack Systems mission area within the Naval Power Strategic Business Unit of Raytheon.
This position supports a variety of activities including but not limited to production support, failure investigation and resolution, root cause and corrective action, aftermarket sustainment, supplier engagement, test planning and implementation, and new system integration, verification, and validation (IV&V). The successful candidate is an energetic, focused, and capable engineer with strong organizational capabilities and a drive to learn and grow.
**This position is full-time on-site in Fort Wayne, IN**
**What You Will Do:**
+ Support test, fault identification, failure resolution, and acceptance of production and field return hardware.
+ Provide engineering support to NGJ lab test and qualification activities, providing engineering oversight to the test, evaluation, and analysis of issues pertaining to system hardware and firmware functionality and performance.
+ Provide support for situations including (but not limited to) customer inquiries, field failures, product obsolescence, system enhancements, new product development and integration.
+ Evaluate and assess the performance of developmental electronic warfare systems, including signal processing subsystems.
+ Support system configuration management activities, ensuring the system configuration is stable and secure, while managing the propagation of change within the overall CEU system.
**Qualifications You Must Have:**
+ Typically requires a Bachelor's in science, Engineering, Physics or Computer Science (STEM preferred) and a minimum of 2 years of prior engineering experience
+ RF system design, digital and analog signal processing, waveform and signal modulation characteristics and analysis, and/or algorithm implementation and testing.
+ Support occasional business travel (20% or less).
+ Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
**Qualifications We Prefer:**
+ Ability to address complex engineering issues by performing analysis, development, and implementation of solutions to complex engineering problems
+ Communicate system designs, project updates, and technical findings to internal teams and external partners.
+ Development, implementation, and test of RF jamming algorithms.
+ Experience using MATLAB, PathWave ADS, and/or PathWave EMPro for simulation and design of RF systems.
+ RF receiver/exciter product design, development, and/or test experience in the Electronic Attack (i.e. signals jamming) sub-domain of EW.
+ Embedded systems and embedded programming. Experience implementing digital signal processing solutions on embedded processors and digital hardware.
+ DOORS for requirements management.
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
+ Relocation Eligible - Relocation assistance is available
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Systems Analyst II
Senior systems engineer job in Granger, IN
. Preference will be given to applicants with previous Orders experience. Clinical experience in healthcare is a plus. Remote opportunities can be discussed. Reports to the Application Manager. Responsibilities are the coordination of assigned computer applications for defined support areas. This includes project planning, analysis, implementation and support. Performs general consulting and serves as a liaison with all Beacon Health System end-user departments as required. Leads development of solutions requiring analysis and research. Provides support of existing computer applications/systems, which includes troubleshooting, training for end-users, conducting quality assurance and maintaining computer system security. Ability to handle complex issues. Provides training to other Systems Analysts. Perform project management for small projects. Utilizes process improvement techniques.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting and documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff:
* Provides ongoing support to one or more applications/systems in accordance with established departmental policies and procedures.
* Performs system tests and analyzing test results.
* Analyzes moderately complex situations or data by reviewing identifiable factors.
* Prepares specifications for new systems, projects or enhancement with end-users and information system staff as necessary.
* Contributes to projects by determining tasks and priorities necessary to accomplish given objectives.
* Develops and maintains documentation according to established departmental policies and procedures.
* Follows established standards, methodologies and procedure to ensure quality work product is produced.
Serves as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user department's needs or to help end-users perform their jobs better:
* Actively participates in business process redesign and documentation.
* Actively identifies solutions that will meet the end-user department's needs in the most effective and efficient manner.
* Acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS.
* Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests.
* Actively performs troubleshooting activities in order to avoid potential problems.
* Develops and conducts Train the Trainer programs as assigned for end-users in the use of Beacon's new or existing computer systems.
Provides leadership to department and customers:
* Provides coaching and mentoring to system analysts on high-complexity support and project implementation issues. Leads by example.
* Undertaking special projects at the direction of an IS Manager, Director or the CIO.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Actively reinforces the common vision of the work group and openly supports changes within the organization.
* Produces quality results within established timelines. Engages in activities beyond the scope of own job when asked to do so.
* Participates in training, skill development and basic process improvement of IS staff.
* Fields and resolves customer satisfaction issues in a courteous, responsive and helpful manner. Involves senior system analysts or management when appropriate.
* Establishes and maintaining effective working relationships with end-user departments.
* Completes other job-related duties and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience.
* A minimum of three to five years of combined relevant technical and clinical/business (as indicated) experience resulting in in-depth knowledge of standard IT infrastructure clinical/business practices for defined support area.
* Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon.
Knowledge & Skills
* Requires the technical skills and knowledge necessary to effectively use and support various software and hardware. Also requires the skills to develop and execute test plans.
* Demonstrates the skills needed to perform systems analysis activities.
* Working knowledge of standard business/clinical practices for defined support areas (such as computer, business or clinical experience).
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives. Also requires effective training skills.
* Demonstrates the analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner.
* Demonstrates good organization skills and the ability to work independently, prioritize workload, and meet deadlines. Also requires effective decision-making skills.
Working Conditions
* Works in an office environment.
* Must be effective in a fast-paced, quality focused, multi-priority environment requiring the ability to prioritize workload in order to meet deadlines.
* May experience some mental/visual fatigue due to continued use of computer equipment.
Physical Demands
* Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 30 pounds, etc.) to perform the essential functions of the position.