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  • Sr Associate - Digital Customer Support Engineer (Central, Eastern or Mountain Time Zone)

    GE Healthcare 4.8company rating

    Senior systems engineer job in Wilmington, NC

    Perinatal Technical Support Engineer with Clinical Support and Customer Success responsibilities. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Job Description** **Job Responsibilities** + Provide remote support to customers experiencing technical or application workflow issues, displaying in-depth technical knowledge of the technology in the Software Products. + Meet with customers as necessary, analyze their needs, and provide insights into products and their functionality. + Differentiate with exceptional customer service and actively integrate user experience and outcomes. + Provide ongoing post-installation consultation and support for clinical configuration. + Support existing customers with scheduled customer success meetings to share clinical applications knowledge through coaching and customer relationship building. + Offer advanced customer support in a 24x7 environment. + Write or contribute to user/technical documentation and case notes. + Act as a resource, coach, and mentor, including serving as a functional resource to staff and customers. + Identify knowledge gaps and trends to develop training and build the skills of fellow engineers. + Serve as an escalation point within the team to increase knowledge and reduce escalations. + Monitor team goals in support of departmental and corporate strategies, manage service requests queue, and analyze reporting (service response rate, team/individual stats, NPS, staffing, overall performance). + Maintain customer relationships and communicate relevant product and/or customer concerns or opportunities to team leadership. + Conduct business evaluations and document findings within agreed turn-around times. + Correlate theoretical knowledge with clinical and product information to provide clinicians with the skills to obtain optimal performance from GE Healthcare equipment. + Analyze and resolve complex application/software issues with minimal assistance, using a wide range of debugging techniques. + Follow GEHC standards and advance the use of GEHC coding conventions, debugging techniques, tools, and documentation. **Required Qualifications** + Licensed Registered Nurse. + Associate degree from an accredited Nursing or health-related program. + 5+ years of clinical experience in a maternal/infant care environment. + Strong and effective configuration, teaching, and presentation skills. + Willingness to work overtime, on-call, weekends, and holidays as required. + Vendor credentialing as required. + Legal authorization to work in the U.S. is required. Sponsorship for employment visas, now or in the future, for this job opening is not available. **Preferred Qualifications** + Working knowledge of operating systems (e.g., Windows, Linux). + Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel, and navigating other computer and web-based tools (intranet/internet/apps). + Ability to learn specialized industry-specific software and provide digital education and training solutions. + Preferred experience with GE Centricity Perinatal specific products. \#LI-PA1 \#LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No Application Deadline: abril 24, 2026
    $108k-162k yearly 6d ago
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  • Lead, Systems Engineer (Optical Systems Program Lead)

    L3Harris 4.4company rating

    Senior systems engineer job in Wilmington, NC

    Job Title: Lead, Systems Engineering (Optical Systems Program Lead) Job Schedule: 9/80 (Every other Friday off!) During its 120-year history, L3Harris has transformed communications and information technology. L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world. On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place! L3Harris Space Superiority group has an opening for a Lead, Systems Engineering Program Lead, to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting. The L3Harris Agile Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs. AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control. The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts. Essential Functions: Lead and manage system tasking activities to ensure timely and effective completion. Manage priorities while balancing program demands to meet project objectives. Contribute to Program Management Reviews (QPMR/PMR/MOR) and present to internal and external customers. Lead risk management processes by identifying, assessing, and mitigating risks to ensure project success. Responsible for maintaining Risk Register. Responsible for Level 1 requirements sell-off and End Item Data Packages (EIDP). Offer input on Level 2 requirements sell-off and EIDP. Manage the completion and quality of Level 3 EIDP. Provide feedback for the release of Level 2 drawings and oversee the release of Level 3 drawings Contribute to Program Management Reviews (QPMR/PMR/MOR) and present to Provide training and mentoring to team members to promote skill development and knowledge continuity. Review SDRL to confirm they meet project requirements. Provide input and oversee SDRL as needed. Consult on Level 1 and Level 2 specifications. Manage the development and release of Level 3 specifications and SOW. Oversee the overall qualification process, ensuring all systems meet required standards and specifications. Participate in bi-weekly Technical Exchange Meetings (TEM) by providing insights and feedback. Contribute technical expertise and consultative recommendations as a member of the Engineering Review Boards (ERB). Provide input on Proposals, Basis of Estimates (BOE) and technical volumes for project proposals. Assist in resolving Non-Conformance Reports (NCR). Qualifications: Bachelor's Degree in Engineering, Physics, or other related scientific discipline and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience Candidate must have active Secret security clearance Prior or current professional experience with electro-optical design Prior or current professional experience with electronics, sensors, detectors, and imaging systems Prior or current professional experience with system integration processes and best practices Experience with systems engineering within space environment Preferred Additional Skills: Hold an active Secret or Top Secret/SCI clearance. Experience in leading technical teams, managing projects and competing priorities, and coordinating cross-functional engineering activities. Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL). Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design. Familiarity with NASA-STD-1540 and/or NASA-STD-7002. Proficient in Model Based Systems Engineering (MBSE) and traditional systems engineering tools such as DOORs, JAMA, Cameo Systems Modeler, Magic Draw, JIRA, and SysML. Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences. Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges. Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals. Working knowledge of Microsoft Word, Excel, Visio, PowerPoint, and other relevant engineering and simulation software tools, such as MATLAB. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $125,000.00 - $232,000.00 . This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
    $125k-232k yearly 47d ago
  • Join the NAVAIR Systems Engineering Team

    Serco 4.2company rating

    Senior systems engineer job in Jacksonville, NC

    Lexington Park, Maryland, US Orlando, Florida, US Patuxent River, Maryland, US California, Maryland, US Jacksonville, North Carolina, US Camp Lejeune, North Carolina, US Engineering 12826 Full-Time $114375.67 - $190626.12 **Position Description & Qualifications** **Position Description & Qualifications** Serco is seeking qualified Systems Engineers, Technical Engineers, Operations Research Analysts, Data Scientists and Program Management Analysts to provide support to the Naval Air Warfare Center Aircraft Division (NAWCAD). If you have the expertise we're seeking and this is an opportunity you would like to explore, APPLY TODAY! We are excited for you to discover your place on the Serco Team. Some opportunities may be supported remotely, depending on location. **Some positions will be contingent upon your ability to maintain/transfer your active Secret or Top Secret Clearance.** Serco will provide support to the Chief Systems Engineer/Assistant Program Manager Engineering, subordinate Assistant Program Manager Systems Engineers (APMSEs) or Division/Branch Heads and their subordinates with multi-discipline research and development, integrated technical baseline development and evaluation, engineering assessment of the programs' progress towards demonstrating and confirming completion of required developmental tasks and confidence that the technical baseline is mature enough for the next stage of development. Systems engineering support includes an overall technical assessment of cost, schedule, emerging technology, and maturity of design in support of the acquisition programs. To do so, Serco will employ a range of specialists, including system engineers, engineers, program management analysts, operations research analysts, mathematical scientists/data scientists, and tactical operations air weapons specialists. While most of the work will be on-site at Naval Air Station Patuxent River, MD, other work sites in the U.S may be available. **In this role** , **you will conduct support in one or more of the following areas:** + Systems Engineering Transformation + Systems Engineering Development and Implementation + Systems Engineering Training and Education + Air Platforms Systems Engineering + Combat Survivability + Metrology + E3 Engineering + System Product Integrity + Administrative Support of Technical Staff **In this role** , **you will conduct support in one or more of the following areas:** + Systems Engineering Transformation + Systems Engineering Development and Implementation + Systems Engineering Training and Education + Air Platforms Systems Engineering + Combat Survivability + Metrology + E3 Engineering + System Product Integrity + Administrative Support of Technical Staff **To be successful in one or more of these roles, you will have:** + An active Secret or Top Secret security clearance (varies by position) -- US Citizenship is required. + Experience in Systems Engineering, Technical Engineering, Data Science, Operations Research, Program Management Support + Degree requirements will vary by position and experience level. + Travel may be required for some positions. If you are ready to take the next step of your career path, apply today! **These positions are contingent upon customer acceptance of the resume.** **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
    $114.4k-190.6k yearly Easy Apply 9d ago
  • ServiceNow System Administrator

    Forhyre

    Senior systems engineer job in Carolina Beach, NC

    Job Description We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams. Key Job Functions: Proactive Operations and Environment Maintenance Develop and configure ad-hoc ServiceNow enhancements/configurations Own issues and bring them to resolution as quickly as possible while providing proactive updates Strong communication skills Support architecture of platform and work with teams for implementation of tools and plugins Define KPIs for and monitor CMDB data quality Finding solutions from previous cases using the Knowledge Base Ensure ADO tickets are properly updated and asset management system is properly updated. Create clear and concise technical and process documentation Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help Flexibility to learn new technologies and quickly adapt. Other duties as assigned. Key Job Functions: Strong knowledge of ServiceNow Strong Knowledge of Office products Strong Understanding of CMDB management Understanding of Active Directory Understanding of Discovery Tools (Discovery and SCCM) Understanding of ADO Basic analytical and problem-solving skills Strong interpersonal skills to interact with clients and team members Strong organizational skills Strong communication skills Ability to work independently but also in a team environment College degree or equivalent combination of education and experience Experience with end user services, information technology or related field preferred
    $63k-83k yearly est. 4d ago
  • System Analyst

    Maximus 4.3company rating

    Senior systems engineer job in Wilmington, NC

    Description & Requirements Maximus is currently seeking a System Analyst. The Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments. This role is responsible for working with business stakeholders, technical teams, and project leadership to ensure that business requirements are accurately captured, translated, and implemented within system and process solutions. The incumbent applies industry-standard process-modeling practices, data-analysis techniques, and modern digital tools-including BPMN, SaaS integration frameworks, and AI-enabled platforms-to support system development, customer-experience enhancements, and continuous improvement efforts. This position is remote. Essential Duties and Responsibilities: - Provide technical assistance in troubleshooting and resolving website issues for internal and external customers. - Conduct QA testing, follow-up to resolve issues, and load finished material into content management system. - Maintain general knowledge of industry practices, techniques, and standards. - Apply general knowledge and skills to complete a wide range of tasks. Job-Specific Essential Duties and Responsibilities: - Develop and manage Software Requirements Specification (SRS) documents by eliciting requirements and evaluating technical feasibility of design enhancements, create user stories or use cases, assist in writing test cases, and provide support for system stakeholders. - Assist production support activities such as monitoring jobs, assessment and analysis on failures, resolution of critical technical issues, coaching to team, reporting, etc. - Collaborate, or lead collaboration, with business stakeholders to identify and document system level requirements. - Define functional and non-functional requirements, user stories, use cases, and acceptance criteria. - Analyze and manage business and systems process flows. - Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health. - Implement and validate solutions for data requirements by executing advanced SQL scripts. - Assist with implementations of AWS cloud migration projects. - Lead and train Electronic Data Interchange (EDI) - MOVEit activities and documentation. - Track test plan development and implementation activity of project applications for QA/QC compliance and User - Acceptance Testing (UAT) using test management tools. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Master's degree in Computer Science, Information Systems, or an Engineering discipline plus one year of experience in systems analysis, requirements elicitation, and developing documentation in lieu of Bachelor's degree. Preferred Skills and Qualifications: - Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools. - Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows. - Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud-based services. - Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions, customer-journey mapping, and omnichannel service-delivery platforms. - Experience working with document-management systems, workflow automation tools, and content-services platforms. - Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes. - Proficiency with AI-enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization. - Experience with process-automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate). - Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS). - Understanding of data-modeling concepts, data governance principles, and data-quality frameworks. - Experience collaborating with cross-functional teams within large, matrixed organizational environments. - Extensive experience working with Jira or similar work-management and tracking tools. - Experience working with AWS Cloud services, including data-integration, analytics, and application-development components. - Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non-technical audiences. #techjobs #verteranspage #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 69,440.00 Maximum Salary $ 104,160.00
    $66k-87k yearly est. Easy Apply 5d ago
  • Lead Infrastructure Engineer (HOAi)

    Vantaca

    Senior systems engineer job in Wilmington, NC

    HOAi is a fast-growing startup revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi is the leading AI solution for the community association management industry, enabling organizations to deploy AI Agents that function like experienced managers. These AI Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning-working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. HOAi was acquired by Vantaca in the fall of 2024. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: * Growing 100% year-over-year * Our AI product (HOAi) went from $0 to millions in months * Backed by Cove Hill Partners and JMI Private Equity * 6M+ doors on our platform, displacing legacy systems Overview The Lead AI Infrastructure Engineer at HOAi is responsible for scaling and maintaining the infrastructure that powers our AI-driven products and services. This role sits at the intersection of infrastructure engineering, machine learning operations, and product development, ensuring our AI systems operate with exceptional reliability, performance, and efficiency. The ideal candidate is someone who gets excited about making AI systems fundamentally faster and more scalable. You'll work directly with our engineering and product teams to build the foundational infrastructure that enables HOAi to deliver the most advanced AI product in the community association management industry. Accountability Key Initiatives * Infrastructure Ownership: Design, build, and maintain the cloud architecture, model serving infrastructure, and ML pipelines that power HOAi's products * Performance Optimization: Profile and optimize AI workloads to achieve sub-second inference latency while managing costs effectively * Scalability & Reliability: Build auto-scaling systems, implement robust failover mechanisms, and ensure 99.99% uptime for mission-critical AI services * MLOps Excellence: Develop and maintain CI/CD pipelines for model deployment, monitoring, and versioning across development and production environments * Developer Enablement: Create tooling and infrastructure that allows product engineers to deploy AI features quickly and safely * Security & Compliance: Implement security best practices and ensure compliance requirements are met across all AI infrastructure Expectations for Success * Infrastructure uptime and reliability * AI inference latency (p95, p99) and throughput metrics * Infrastructure cost efficiency and optimization (cost per inference, GPU utilization) * Time to deploy new models and workflows (deployment velocity) * Developer satisfaction and productivity using AI infrastructure tools * System observability and incident response time Responsibilities Performance & Scalability * Profile and optimize database queries, API endpoints, and ML inference pipelines * Implement caching strategies, connection pooling, and distributed systems for scale * Monitor and optimize GPU utilization, memory usage, and compute costs * Design load balancing and auto-scaling policies for variable AI workloads * Build disaster recovery systems with redundancy MLOps & Deployment * Build and maintain CI/CD pipelines specifically for model deployment * Implement model versioning, A/B testing infrastructure, and rollout mechanisms * Create automated testing frameworks for model quality and performance regression * Develop infrastructure for model monitoring, drift detection, and retraining workflows * Manage experiment tracking and model registry systems Observability & Reliability * Implement comprehensive monitoring, logging, and alerting across the AI stack * Refine dashboards for real-time visibility into system health and performance * Conduct post-mortems and implement reliability improvements * Design circuit breakers, retry logic, and graceful degradation for critical services Security & Compliance * Refine security best practices for AI infrastructure and data handling * Ensure compliance with data privacy regulations and industry standards * Manage credentials and access control across infrastructure * Support security audits and vulnerability assessments Collaboration & Documentation * Work closely with Product & Engineering team to understand infrastructure needs and to enable fast, safe feature deployment * Document infrastructure architecture, runbooks, and operational procedures * Mentor team members on infrastructure best practices and tooling * Contribute to technical strategy and architectural decisions Requirements Required Experience * 3-7 years of experience in infrastructure engineering, DevOps, or SRE * Strong cloud platform expertise * Experience building and maintaining deployment pipelines * Experience with PostgreSQL, Redis, or other production databases * Experience with APM tools, metrics, logging, and alerting * Familiarity with vector databases, model serving frameworks and cross-system observability and traceability * Managing and optimizing GPU work * Real-time inference with low-latency serving infrastructure * LLM deployment * Track record of achieving 10x performance improvements Skills & Competencies * Able to debug complex distributed systems and find root causes * Obsessed with latency, throughput, and resource efficiency * Defaults to automating repetitive tasks and building scalable solutions * Understands security implications and implements best practices * Able to explain complex technical concepts clearly * Works effectively across teams and functions * Takes initiative to identify and solve problems before they become critical * Comfortable with ambiguity and changing priorities in a fast-moving startup * Supporting A/B deployment strategy Mindset & Approach * Extreme ownership: Takes full responsibility for outcomes, not just inputs * Customer-focused: Understands how infrastructure decisions impact end-user experience * Data-driven: Makes decisions based on metrics and evidence * Continuous learner: Stays current with evolving technologies and best practices * Quality-focused: Builds systems that are reliable, maintainable, and elegant * Velocity-minded: Balances speed with quality; ships incrementally and iterates * Bar raiser: Sets and maintains high standards; elevates team performance and output quality * Strong delegator: Empowers others effectively; distributes work based on strengths and growth opportunities Core Values * Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. * Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. * Accountability Starts with Me: Notices problems and takes personal action to solve them. * Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. * Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. The HOAi Way * Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results. * Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcomes come from carrying no ego. * Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
    $105k-141k yearly est. 60d+ ago
  • Executive Engineering Lead - Core Systems Platform

    Barclays 4.6company rating

    Senior systems engineer job in Wilmington, NC

    Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Salary / Rate Minimum: $220,000 Salary / Rate Maximum: $300,000 The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available. Key Requirements: Collaborate with Executive Product Management to align engineering efforts with Core System Platform vision and business goals. Defines Platform and team level Objectives and Key Results (OKRs) that align to the US Consumer Bank Game Plan strategy. Lead the strategic modernization of Core System Platform technologies (including any migrations) and aligned to peripheral strategic platform modernization efforts in support of the US growth agenda Solicit feedback from key stakeholders and influence the design of future platform iterations Lead the Global Cards processing platform strategy and work with Global functions to ensure alignment and support Oversee the design and implementation of engineering solutions, accountable for platform solution architecture, dependency management and engineering execution excellence Define and execute on the strategy by engaging strategic vendors and partners (Technical Account Managers, Professional services consultants and consulting/managed services partners) Identify operational risk and control areas, conduct risk review to determine root causes, identify issues and monitor remedial actions that mitigate risk Develop and manage strong relationships and partnerships with internal and external departments to build, drive and formalize strategic projects Proactively anticipate customer needs, investigate underlying issues and create short and long-term solutions Key Skills: Experience in financial services, FinTech or relevant experience in software development and technology Working with consumer banking/cards core processing technologies Agile Mindset, Enterprise Agile Delivery and Development experience Experience in product development and platform modernization, in a customer-driven role Ability to develop a forward-looking engineering vision and roadmap aligned to strategic business outcomes Experience with building and managing globally dispersed, cross-functional teams to drive change and facilitate decision making in a complex operating environment Experience in influencing a wide network of colleagues across functions and teams
    $220k-300k yearly Auto-Apply 48d ago
  • Senior Human Resources Information Systems Analyst

    AAA Mid-Atlantic

    Senior systems engineer job in Wilmington, NC

    AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: * Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. * Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. * Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. * Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. * Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. * Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. * Ensures accuracy of data through routine data audits and validation. * Provides system mass update support via EIBs for all functional areas of Workday. * Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. * Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. * Effectively translates user requirements into technical specifications. * Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. * Uses industry standard best practices to develop and recommend human capital metrics reporting. * Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. * Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: * Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. * 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. * Workday configuration experience required. * Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. * Advanced experience with the building and maintenance of calculated fields. * Strong technical and working knowledge of HR systems, applications, theory and practice. * Advanced proficiency with data conversion and mapping. * Knowledge of Workday security administration and analytics strongly preferred. * Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. * Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. * Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. * Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. * Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. * Relies on experience and judgment to plan and accomplish goals. * Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: * The starting base compensation for this position is $78,436 TO $133,545. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Human Resources
    $78.4k-133.5k yearly Auto-Apply 45d ago
  • Lead Engineer - Systems Engineering

    GE Vernova

    Senior systems engineer job in Wilmington, NC

    SummaryWork on I&C Systems team with a focus on work planning, technical approach, design assurance, and execution excellence from ITO thru OTR on new build and modernization projects.Job Description Essential Responsibilities Lead integrated approaches and solutions across the diverse plant disciplines or specialties of Instrumentation, Control, DCS, HFE, Simulation and Electrical. Coordinate across matrixed Engineering teams to develop I&C system architecture, analyze plant system requirements, operations and maintenance goals, equipment selection, phased implementations, develop list of clarifications and exceptions, prepare proposals with scope, conformance matrix and risk scorecard, work plans, cost estimates, and schedules. Support business and product line leaders in ITO commercial risk review process, marketing initiatives, bid proposals, RFQ evaluation, and technical recommendations. Lead preparation of high thru low work planning, scheduling, and resource loading across lifecycle phases of Engineer-Procure-Construct or new product introduction using the applicable practices, guides, and tools. Support project engineering or manager with understanding execution metric and status, issues, risks, mitigation or recovering plans, and be extremely proactive to identify changes in scope. Drive compliance utilizing scope, level 5 work plan, budget, overall schedule, applicable design processes, and discipline specific practices and tools including design and technical reviews. Lead “day-to-day” operations and follow-up to ensure deliverables are produced and commitments met on-spec., on-budget, and on-schedule. Collaborate proactively and inclusively for overall team across other engineering disciplines to support integrated plant design objectives. Collaborate with project management, project engineering, support functions, and others to drive project completion. Identify, confirm, document, and lead resolution of technical, risk, other emergent issues. Provide technical oversight and mentorship to ensure system designs and deliverables comply with requirements throughout design release to manufacturing or supplier including production, validation, installation, and commission tests. Champion conformance with regulations and guides, standard review plans, branch technical positions, interim staff guidance, information notices and summaries, bulletins, orders, applicable nuclear guidance, and industry standards. Remain current on nuclear regulatory issues and system, component, and equipment product knowledge. Use variety of tools for requirements, design, change, configuration, and document management. Support simplification, continuous process improvement, and cost-out. Required Qualifications Bachelor of Science in Engineering, Physics, Chemistry, Computer Science, or Mathematics or equivalent 4-year technical degree. Minimum 5 years of experience in heavy industrial, thermal power, or nuclear industry working in plant instrumentation application, control and monitoring system design, digital control system (DCS), networking, and data communications architecture definition including requisition engineering, implementation, test, installation, and commissioning. Eligibility Requirements Relocation to Wilmington, NC is required. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Desired Qualifications Experience in nuclear analog and digital instrumentation, control, monitoring, electric power system and field engineering with working knowledge in safety-related, significant to safety, and non-safety-related systems, hardware, software, theory of operation, instrument set point and calibration methodologies, equipment environmental and seismic testing and qualification. Experience in US and international nuclear regulatory affairs, licensing, laws, rules, regulations, guidance, etc. applicable to power and test reactors. Competency in industry standards IEEE, IEC, and quality standards. Clear thinker, detail oriented, insightful, quantitative, balanced, and a results-oriented analyst and leader. Self-starter with energy, positive “Can-Do” attitude and inclusive style - Proven track record of delivering commitments on specification, on budget, and on schedule. Strong verbal communication, as well as facilitation and presentation skills for technical and business audiences - Able to communicate openly, calmly, and crisply in stressful situations. Solid technical writing skills with focus on requirements and design documents. #LI-BB1 This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $85,600.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 30, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $85.6k-164k yearly Auto-Apply 29d ago
  • Technical Support Engineer 3

    Onto Innovation

    Senior systems engineer job in Wilmington, NC

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities * Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines. * Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. * Analyzes error logs, determines root errors, translates into fishbone analysis. * Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. * Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues. * Provides written weekly updates pertaining to progress on current projects to Technical Support Manager. * Develops relevant action plans to specific technical issues. * Develops 8D reports for customer communication, works with factory to close analysis. * Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans. * Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues. * Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements. * Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues. * Supports customer installations, upgrades and training upon request. * Works with engineering and team on new system developments. * Demonstrates continuous self-development to gain high level of system(s) technical knowledge. Challenges: * Interacting with customers and field service engineers who speak different languages. * Must be willing to travel 75%, including both domestic and international travel Qualifications Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth * Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. * Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
    $77.8k-116.8k yearly Auto-Apply 19d ago
  • System Engineer - All Open Locations

    Symbotic Inc. 4.6company rating

    Senior systems engineer job in Wilmington, NC

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is seeking a System Engineer to run our system control center to ensure critical issues are communicated to the cross-functional teams to ensure best system performance. You will drive CI (continuous improvement) and troubleshooting projects by identifying root cause issues and partnering with cross-functional teams to drive execution of performance criteria of the system. What we do The System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic's robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance. What you'll do * Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles. * Responsible for the troubleshooting of advanced system and operational issues. * Communicating technical concepts clearly and concisely to site teams and customers. * Document and report issues to engineering teams and work with them on a solution. * Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems. * Ability to step in and effectively backfill key Symbotic on-site roles. * Partner heavily with customers and other internal and external clients. * Assist in escalation as required to support teams to solve production impacting problems. * Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution, in a context of change focused on production. * Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers' processes and procedures are met daily. What you'll need * Bachelor's degree in electrical or software Engineering, Computer Science, Automation Engineering or related discipline; or equivalent work experience. * Minimum of 2 years' experience with automated systems. * Brings experience and ability to learn; PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as; SQL, Linux, Python. * Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems. * Being able to work under pressure and in an environment of changing priorities. * A desire to learn new equipment and assist team members as needed. * A high sense of urgency. Our Environment * Employees must have a valid driver's license and the ability to drive and/or fly to clients and other customer locations. * The employee is responsible for owning a credit card and managing submitting their expenses for reimbursed on a bi-weekly basis to Symbotic. * The employee is frequently required to walk and reach with hands and arms. * The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl. * The employee must regularly lift and/or move up to 50 pounds. * Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. * If the site location is in construction, or as otherwise required in accordance with the applicable safety requirements for the work environment, you will be required to wear proper PPE (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness). * There will be steep stairs to climb into the structure. * You may be required to routinely walk up and down stairs to navigate the automation structure. * You will regularly be near railings that are high off the ground. * Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. #LI-IB1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $71k-97.9k yearly Auto-Apply 50d ago
  • Engineer Systems 3 - 26112

    Huntington Ingalls Industries 4.3company rating

    Senior systems engineer job in Jacksonville, NC

    Company: HII's Mission Technologies division Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $77,874.00 - $104,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of readiness. HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients' toughest nuclear and environmental challenges. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: *************************** Job Description Mission Technologies, a division of Huntington Ingalls Industries, is looking for a qualified individual to fill the role of JLVC Capability Manager for their Global Solutions Group (GSG). This person provides subject matter expertise on the capabilities of Joint Live Virtual Constructive (JLVC) federate simulations and tools in the JLVC catalog to meet specified training objectives This position is located at II MEF Battle Simulation Center (BSC), Camp Lejeune, N.C Additionally, this position requires flexibility as duties and responsibilities may be adjusted to meet business, customer, and contractual requirements. Essential Job Responsibilities * Provide subject matter expertise on the capabilities of Joint Live Virtual Constructive (JLVC) federate simulations and tools in JLVC catalog to meet specified training objectives. * Provide training to BSC staff and end users to facilitate effective employment of JLVC federate simulations and tools. Training includes installation procedures, initialization, user roles, and participation in training events. * Conduct continuing education activity to ensure awareness of emerging JLVC capabilities, planned development roadmaps for existing JLVC capabilities, and enhance understanding of effective employment of JLVC simulations and tools. * Initialize and employ instances of JLVC federate simulations to meet training objectives. * Manage the local simulation artifacts for each of the JLVC federates (parametric databases, enumeration tables, 3D models, terrain, etc.) and their alignment with Marine Corps Training and Education Command (TECOM)-provided versions and adjustments for unique local training requirements. * Support the continuous refinement of enterprise documentation regarding JLVC federates' capabilities and best practices for their implementation in support of different LVC training constructs. * Support the Federation Manager in federating instances of JLVC simulations and tools to meet training objectives. Minimum Qualifications * 5 years relevant experience with Bachelors in related field or; * 3 years relevant experience with Masters in related field or; * 0 years experience with PhD or Juris Doctorate in related field or; * High School Diploma or equivalent and 9 years relevant experience. * A current CompTIA Security + certification. * Must be familiar with Linux (command line) and Windows operating systems. * Must have technical leadership ability. * Must have excellent written and verbal communication skills and be comfortable communicating at various levels of the organization. This may involve lower level technical collaboration on issues with assigned engineers or high level explanation of issues and/or status updates with senior leadership * Must be familiar with MS Office. * Must currently hold and be able to maintain a US Secret clearance. * Must be a US Citizen. Preferred Requirements * Knowledge of distributed simulation protocols such as High Level Architecture (HLA) and Distributed Interactive Simulation (DIS). * Familiarity with networking concepts, architectures, and protocols such as TCP/IP and UDP. * Experience with MS Visio software to produce technical architecture drawings. * Knowledge of Navy and Marine C4I tactical systems such as Link 16 and GCCS. * Bachelors in Computer Science or Computer Engineering. Physical Requirements Office, industrial, or shipboard environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. Lifting and moving materials may be required. HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call ************** for assistance. Press #3 for HII Mission Technologies.
    $77.9k-104k yearly 60d+ ago
  • Secret Linux Systems Engineer

    Insight Global

    Senior systems engineer job in Jacksonville, NC

    IG is looking for a linux engineer to join one of our clients in Camp Lejeune, North Carolina. In this role, the Linux Engineer provides subject matter expertise on the capabilities of Joint Live Virtual Constructive (JLVC) federate simulations and tools within the JLVC catalog to support specified training objectives. The position requires flexibility, as responsibilities may shift in response to business, customer, or contractual needs. Key duties include delivering expert guidance on JLVC tools, training BSC staff and end users on installation, initialization, user roles, and event participation, and conducting ongoing professional development to remain current on emerging JLVC capabilities and development roadmaps. The JLVC Capability Manager is also responsible for initializing and employing JLVC federate simulations, managing local simulation artifacts-such as parametric databases, enumeration tables, 3D models, and terrain-and ensuring alignment with Marine Corps Training and Education Command (TECOM) standards while accommodating unique local training requirements. Additional responsibilities include supporting the refinement of enterprise documentation related to JLVC capabilities and best practices, as well as assisting the Federation Manager in federating JLVC simulations and tools to meet training objectives. Compensation: $50/hr- $53/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5 years relevant experience with Bachelors in related field or 3 years relevant experience with Masters in related field or 0 years experience with PhD or Juris Doctorate in related field or High School Diploma or equivalent and 9 years relevant experience. - A current CompTIA Security + certification. - Must be familiar with Linux (command line) and Windows operating systems. - Must have technical leadership ability. - Must have excellent written and verbal communication skills and be comfortable communicating at various levels of the organization. This may involve lower level technical collaboration on issues with assigned engineers or high level explanation of issues and/or status updates with senior leadership - Must be familiar with MS Office - Active secret clearance - Knowledge of distributed simulation protocols such as High Level Architecture (HLA) and Distributed Interactive Simulation (DIS). - Familiarity with networking concepts, architectures, and protocols such as TCP/IP and UDP. - Experience with MS Visio software to produce technical architecture drawings. - Knowledge of Navy and Marine C4I tactical systems such as Link 16 and GCCS. - Bachelors in Computer Science or Computer Engineering.
    $50 hourly 13d ago
  • Senior / Principal Engineer - HV Distribution

    Morgan Sindall Group

    Senior systems engineer job in Northwest, NC

    Ref78092Vacancy title Senior / Principal Engineer - HV DistributionFunction(s) Design, EngineeringContract type Full time permanent RegionNorth West EnglandLocation(s) NorthwestDescription BakerHicks has experienced rapid growth in the Transmission & Distribution sector over the past decade, securing major infrastructure projects across the UK. As demand for high-quality engineering design continues to rise, we're looking for a Senior/ Principal Electrical Engineer - HV Distribution to join our team. In this role, you'll lead the design and delivery of high-voltage distribution projects (Up to 33kV), ensuring technical excellence and consistency across all outputs. You'll also support bids and proposals, mentor junior engineers and CAD technicians, and collaborate with multidisciplinary teams. Key Responsibilities * Lead the production of designs, calculations, reports, and drawings for HV projects. * Develop single line diagrams, layout drawings, and technical specifications. * Conduct electrical network studies including load flow, fault level, and protection analysis. * Use software tools such as ETAP, DigSilent, MathCAD, ProDesign, PSS/E, ERACS. * Guide CAD technicians and ensure quality control of drawings and documentation. * Participate in risk reviews, HAZID sessions, and design reviews. * Provide technical interface with third parties and suppliers. * Support recruitment, onboarding, and resource planning management of junior staff in the HV team. * Ensure compliance with IEC and BS EN standards and client specifications. About You * Holds a Minimum of HNC in Electrical Engineering with HV/Power background (MEng/MSc preferred). * Working toward Chartered Engineer (CEng) status is beneficial but not essential * Strong experience in HV distribution design (Up to 33kV). * Proficient in technical report writing, specification and drawing production. * Familiarity with AutoCAD, Revit, and other CAD tools. * Familiarity with client specifications (e.g. MOD, SSEN, UKPN). * Excellent communication, leadership, and team collaboration skills. Why Join BakerHicks? * Be part of a growing sector with exciting career development opportunities. * Work on impactful infrastructure projects across the UK. * At BakerHicks, we don't just offer a role-we offer a career path. Whether you want to deepen your expertise in HV engineering or explore opportunities across other business units, we actively encourage internal mobility and cross-functional growth. Your development is part of our strategy * Inclusive and supportive team culture. If you have the skills and experience to excel in this role, we'd love to hear from you! Apply today and be part of our dynamic team. Many of the positions within our company are subject to security clearance. This means that your eligibility for certain roles may be affected by various factors. The successful candidate must be able to achieve and maintain security clearance for this role as required by our clients and sectors. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (*********** About BakerHicks We've been innovating in design, engineering and project delivery since 1957 and operate from 14 locations for a truly European reach. For more about our company story, see: About | BakerHicks. BakerHicks. A Morgan Sindall Group company. Benefits Whatever your discipline, you'll be alongside some of the most talented people in the industry. Our network of offices are appealing, friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. What you get will depend on what you do, with individual performance-related rewards also on offer in addition to: * Company car or cash allowance * Up to 6% matched contributory pension plan * Life assurance scheme * 25 days annual leave plus ability to buy additional leave * Discount scheme (including gym membership, mobile phones etc) * Flexible working * Family friendly policies * Employee assistance * Professional development BakerHicks is an equal opportunity employer. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion throughout. BakerHicks is an inclusive organisation welcoming talent from all backgrounds. Applicants are assessed on the basis of personal merit and qualifications. To read more, download the full JD below #LI-DS1
    $96k-138k yearly est. 15d ago
  • Forward Deployed Engineer (FDE)

    Catalyst Labs

    Senior systems engineer job in Carolina Beach, NC

    Job Description About Us Catalyst Labs is a specialized talent partner with a focus on recruiting top-tier engineers across Software, Data, and AI-driven domains. We are deeply embedded in our clients' technical hiring operations. We collaborate directly with Founders, CTOs, and Heads of AI at Tier 1 VC backed startups, scale ups and enterprise tech like Palatir, who are driving the next wave of applied intelligence from model optimization to productized AI workflows. We take pride in facilitating conversations that align with your technical expertise, creative problem-solving mindset, and long-term growth trajectory in the evolving world of intelligent systems Our Client: A fast-growing technology company that embeds top engineering talent directly into customer environments to solve high-impact operational and data challenges. They help enterprises rapidly build and scale mission-critical applications that drive measurable business outcomes. The company bootstrapped to generate $25M in revenue and raised $6.7M in total funding, supporting its continued growth and expansion. Location: Hudson Yards, NY Work type: Full time, Hybrid (travel required 10 to 30% of the time) Overview This role is centered around partnering directly with customers to solve their most valuable and complex problems. As a Forward Deployed Software Engineer, you will work hand-in-hand with stakeholders to design, build, and maintain high-impact applications that drive real business change. Your day-to-day work involves understanding mission-critical objectives, transforming enterprise data into operational workflows, and delivering tools that executives and frontline teams rely on to make informed decisions. You'll move fast rapidly iterating, building systems from scratch, and enabling organizations to modernize their operations at exceptional speed. Beyond writing code, you will play a key role in reshaping how entire teams operate by delivering powerful, data-driven solutions that directly influence business outcomes. Key Responsibilities Work closely with customer stakeholders to understand their most critical business objectives and translate them into high-impact technical solutions. Architect, develop, and maintain applications that operationalize enterprise data and drive measurable business outcomes. Build end-to-end workflows using large structured and unstructured datasets in production environments. Iterate rapidly, often building systems from scratch, to help customers transform their operations at exceptional speed. Collaborate directly with executives, operators, and cross-functional teams to deploy tools that meaningfully improve business processes. Own projects autonomously taking full responsibility for delivery, implementation, and long-term success. Embed with customer teams as needed, providing both technical expertise and on-the-ground support. Travel to client sites as required (typically 10 to 33%) to support implementations and ensure successful adoption. Work hybrid/on-site at company offices (London, New York, Washington D.C., or Denver) and at customer locations during key phases of deployment. Qualifications Required Bachelor's or Master's degree in Computer Science or a related field. 1 to 5 years of experience as a fullstack engineer, data engineer, or FDE Strong analytical and problem-solving skills, with the ability to break down complex challenges and deliver practical, production-ready solutions. Proficiency in Python and/or TypeScript. Demonstrated experience building applications that leverage large datasets in real-world production environments. Proven track record of delivering measurable outcomes through codewhether as a software engineer, data scientist, or technical analytics lead. Ability to work independently and own outcomes end-to-end while also collaborating effectively with technical and non-technical stakeholders. Excellent communication and interpersonal skills to work closely with customers and internal teams. Willingness to travel for customer implementations (10 to 33% depending on project). Enthusiasm for working hybrid-in-person at one of the company's office locations and onsite with customers. Preferred Experience working with Palantir Foundry and/or AIP. Experience delivering production ML or LLM-based solutions. Experience building production React frontend applications. Familiarity with Spark, distributed computing, or large-scale data processing frameworks. Note: We adhere to strict data protection policies to ensure that your information is secure and only shared with potential employers with your explicit consent to ensure your confidentiality throughout the hiring process
    $74k-102k yearly est. 22d ago
  • Lead Engineer - Systems Engineering

    GE Vernova

    Senior systems engineer job in Wilmington, NC

    SummaryWork on I&C Systems team with a focus on work planning, technical approach, design assurance, and execution excellence from ITO thru OTR on new build and modernization projects.Job Description Essential Responsibilities Lead integrated approaches and solutions across the diverse plant disciplines or specialties of Instrumentation, Control, DCS, HFE, Simulation and Electrical. Coordinate across matrixed Engineering teams to develop I&C system architecture, analyze plant system requirements, operations and maintenance goals, equipment selection, phased implementations, develop list of clarifications and exceptions, prepare proposals with scope, conformance matrix and risk scorecard, work plans, cost estimates, and schedules. Support business and product line leaders in ITO commercial risk review process, marketing initiatives, bid proposals, RFQ evaluation, and technical recommendations. Lead preparation of high thru low work planning, scheduling, and resource loading across lifecycle phases of Engineer-Procure-Construct or new product introduction using the applicable practices, guides, and tools. Support project engineering or manager with understanding execution metric and status, issues, risks, mitigation or recovering plans, and be extremely proactive to identify changes in scope. Drive compliance utilizing scope, level 5 work plan, budget, overall schedule, applicable design processes, and discipline specific practices and tools including design and technical reviews. Lead “day-to-day” operations and follow-up to ensure deliverables are produced and commitments met on-spec., on-budget, and on-schedule. Collaborate proactively and inclusively for overall team across other engineering disciplines to support integrated plant design objectives. Collaborate with project management, project engineering, support functions, and others to drive project completion. Identify, confirm, document, and lead resolution of technical, risk, other emergent issues. Provide technical oversight and mentorship to ensure system designs and deliverables comply with requirements throughout design release to manufacturing or supplier including production, validation, installation, and commission tests. Champion conformance with regulations and guides, standard review plans, branch technical positions, interim staff guidance, information notices and summaries, bulletins, orders, applicable nuclear guidance, and industry standards. Remain current on nuclear regulatory issues and system, component, and equipment product knowledge. Use variety of tools for requirements, design, change, configuration, and document management. Support simplification, continuous process improvement, and cost-out. Required Qualifications Bachelor of Science in Engineering, Physics, Chemistry, Computer Science, or Mathematics or equivalent 4-year technical degree. Minimum 5 years of experience in heavy industrial, thermal power, or nuclear industry working in plant instrumentation application, control and monitoring system design, digital control system (DCS), networking, and data communications architecture definition including requisition engineering, implementation, test, installation, and commissioning. Eligibility Requirements Relocation to Wilmington, NC is required. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Desired Qualifications Experience in nuclear analog and digital instrumentation, control, monitoring, electric power system and field engineering with working knowledge in safety-related, significant to safety, and non-safety-related systems, hardware, software, theory of operation, instrument set point and calibration methodologies, equipment environmental and seismic testing and qualification. Experience in US and international nuclear regulatory affairs, licensing, laws, rules, regulations, guidance, etc. applicable to power and test reactors. Competency in industry standards IEEE, IEC, and quality standards. Clear thinker, detail oriented, insightful, quantitative, balanced, and a results-oriented analyst and leader. Self-starter with energy, positive “Can-Do” attitude and inclusive style - Proven track record of delivering commitments on specification, on budget, and on schedule. Strong verbal communication, as well as facilitation and presentation skills for technical and business audiences - Able to communicate openly, calmly, and crisply in stressful situations. Solid technical writing skills with focus on requirements and design documents. #LI-BB1 This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $85,600.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 30, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $85.6k-164k yearly Auto-Apply 28d ago
  • Senior System Analyst

    Maximus 4.3company rating

    Senior systems engineer job in Wilmington, NC

    Description & Requirements Maximus is currently seeking a Senior System Analyst. The Senior Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments. This role serves as a primary liaison between business stakeholders, technical teams, and project leadership to ensure that business requirements are accurately captured, translated, and implemented within system and process solutions. The incumbent applies industry-standard process-modeling practices, data-analysis techniques, and modern digital tools-including BPMN, SaaS integration frameworks, and AI-enabled platforms-to support system development, customer-experience enhancements, and continuous improvement efforts. This position is remote. Essential Duties and Responsibilities: - Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes. - Act as primary liaison between project business staff and technical staff. - May lead area of requirements development including; work plan development, timeline, and resource management. - Evaluate and recommend enhancements to application efficiency and reliability. - May provide guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects. - Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables. - Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications. - Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning. - Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities. - Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications. - Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications. - Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making. - Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards. - Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements. - Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Preferred Skills and Qualifications: - Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools. - Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows. - Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud-based services. - Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions, customer-journey mapping, and omnichannel service-delivery platforms. - Experience working with document-management systems, workflow automation tools, and content-services platforms. - Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes. - Proficiency with AI-enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization. - Experience with process-automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate). - Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS). - Understanding of data-modeling concepts, data governance principles, and data-quality frameworks. - Experience collaborating with cross-functional teams within large, matrixed organizational environments. - Extensive experience working with Jira or similar work-management and tracking tools. - Experience working with AWS Cloud services, including data-integration, analytics, and application-development components. - Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non-technical audiences. #techjobs #veteranspage #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 85,400.00 Maximum Salary $ 125,000.00
    $92k-120k yearly est. Easy Apply 5d ago
  • Technical Support Engineer 3

    Onto Innovation

    Senior systems engineer job in Wilmington, NC

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines. Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. Analyzes error logs, determines root errors, translates into fishbone analysis. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues. Provides written weekly updates pertaining to progress on current projects to Technical Support Manager. Develops relevant action plans to specific technical issues. Develops 8D reports for customer communication, works with factory to close analysis. Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans. Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues. Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements. Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues. Supports customer installations, upgrades and training upon request. Works with engineering and team on new system developments. Demonstrates continuous self-development to gain high level of system(s) technical knowledge. Challenges: Interacting with customers and field service engineers who speak different languages. Must be willing to travel 75%, including both domestic and international travel Qualifications Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth • Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
    $77.8k-116.8k yearly 16d ago
  • Lead Technical Support Engineer

    Vantaca

    Senior systems engineer job in Wilmington, NC

    HOAi is the fastest-growing company revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning-working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. Overview The Technical Support Engineer at HOAi serves as the critical technical bridge between customers, Forward Deployment Engineers, and the core engineering team. This role exists to absorb and resolve technical escalations, diagnose complex issues before they cascade into customer-visible incidents, and build the knowledge base and tooling that enables scalable, high-quality support. You'll own the full lifecycle of technical issues-from rapid diagnosis through resolution, documentation, and prevention-while protecting engineering team velocity by handling what would otherwise be constant context switches and interruptions. The ideal candidate combines strong debugging skills with excellent communication abilities and an ownership mindset focused on finding, fixing, documenting, and preventing issues. Accountability Key Initiatives * Issue Resolution Ownership: Be the single-threaded owner for customer-reported technical issues, ensuring timely, thorough, and accurate troubleshooting across HOAi's AI automation platform * Diagnosis & Prevention: Quickly diagnose API/integration breaks, data mismatches, and agent performance anomalies before they cascade into customer-visible incidents * Development Protection: Absorb technical escalations from Customer Experience team, freeing Product & Engineering team to focus on roadmap work * Knowledge Base Development: Maintain living documentation (playbooks, runbooks, step-by-step guides) that deflects repeat tickets, enabling self-service * Proactive Monitoring: Implement synthetic checks and environment health dashboards for Voice/Agents to catch failures pre-go-live * Trend Analysis & Product Feedback: Turn support patterns into prioritized bugs and roadmap improvements with quantified impact, clean repros, and logs Success Metrics * Recover of PDE/CX time from interrupts, measured by reduced escalation volume to core engineering * Reduce MTTR for Tier 1 incidents via single-threaded ownership, better repros, and prebuilt playbooks * Improve customer NPS scores through faster resolution times * Measurable reduction in repeat tickets through knowledgebase, tooling and environment guardrails * Meet or exceed established response and resolution SLAs across priority levels * Identify and resolve issues before customer impact, measured by reduced reactive ticket volume Responsibilities Technical Issue Resolution * Troubleshoot C# code using debugger tools to identify and resolve bugs * Debug stored procedures within SQL Server Management Studio (SSMS) and resolve or escalate as appropriate * Investigate complex technical challenges including API failures, integration breaks, webhook issues, and authentication problems * Determine root cause through systematic debugging and diagnostic analysis * Implement fixes for simple issues directly; escalate complex issues with comprehensive context * Validate fixes in staging/test environments before customer deployment Agent Platform Support * Diagnose and resolve issues specific to HOAi's agentic platform including AP/AR automations and homeowner support workflows * Troubleshoot HOAi Voice real-time agent issues including ASR/TTS problems and telephony integration challenges * Understand LLM/agent telemetry basics to identify performance anomalies and quality issues * Debug agent routing logic, context handling, and decision-making problems * Work with ERP integrations and data mapping issues * Monitor agent performance metrics and identify degradation before customer impact Cross-Functional Collaboration * Collaborate closely with Customer Experience, Product and Engineering teams to translate customer pain points into technical solutions * Escalate critical issues with complete context (logs, repros, customer impact) to appropriate teams * Participate in sprint planning to represent support perspective on upcoming releases Process Development & SLA Management * Monitor and improve SLAs for different priority levels and issue types * Create escalation criteria and clear handoff procedures * Track and report on SLA compliance and identify improvement opportunities * Analyze support trends to identify recurring issues and systemic problems * Quantify impact of common issues (frequency, customer count, revenue at risk) * Provide detailed feedback to Product and Engineering with prioritized improvement suggestions * Track bugs from customer report through engineering fix to deployment * Measure effectiveness of product changes in reducing support volume * Identify opportunities for product enhancements that would eliminate entire categories of issues Continuous Improvement * Work within Engineering to automate and simplify support processes * Build internal tools and scripts that accelerate diagnosis and resolution * Identify opportunities to deflect tickets through better product design or documentation * Stay current on platform updates, AI developments, and new HOAi features * Share learnings across the support team to elevate overall technical capability * Participate in engineering team meetings and code reviews when relevant Qualifications Required Experience * 2-4+ years hands-on experience with C#/.NET development and debugging * Writing queries, stored procedures, performance tuning, and data analysis in SSMS * Navigating codebases, using debugger, troubleshooting runtime issues * Using tools for API debugging to test and troubleshoot APIs * Parsing application logs to identify root causes and error patterns * Previous experience owning customer-facing technical issue resolution Preferred Experience * Working with webhooks, auth flows, and data synchronization * Property management software knowledge * Basic understanding of agent systems, prompts, and model behavior * Scripting/automation skills * Understanding of CI/CD, deployment processes, and cloud infrastructure * Following or defining incident response procedures Skills & Competencies * Systematic approach to debugging complex technical issues * Ability to convey technical topics clearly to non-technical audiences * Juggling multiple priorities and working independently * Asking the right questions to get to root cause quickly * Thorough in investigation, documentation, and validation * Understanding customer frustration and maintaining professionalism under pressure * Creating clear, concise documentation that others can actually use * Working effectively across teams with different priorities * Quickly ramping up on new technologies and product features Mindset & Approach * Extreme ownership: Takes full responsibility for outcomes, not just inputs * Customer-focused: Balancing customer urgency with thorough resolution * Data-driven: Makes decisions based on metrics and evidence * Continuous learner: Stays current with evolving technologies and best practices * Quality-focused: Builds systems that are reliable, maintainable, and elegant * Velocity-minded: Balances speed with quality; ships and iterates The HOAi Way * Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results. * Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcomes come from carrying no ego. * Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
    $60k-86k yearly est. 14d ago
  • Cloud Infrastructure Engineer

    Forhyre

    Senior systems engineer job in Carolina Beach, NC

    Job Description Do you enjoy solving technical issues, empathize with customer user experiences and want to keep up with the latest tech? We are looking for a Cloud Infrastructure Engineer that will work with talented software engineering and support teams to deploy, maintain and ensure reliability of our applications in a fast paced environment. Successful candidates will possess: Passion for cloud computing and building innovative solutions in the cloud You have hands-on experience with CI/CD pipelines. You bring experience with Infrastructure as Code - Terraform, AWS Cloud Formation Templates. You are experienced with infrastructure automation tools - DataDog, Splunk, Jenkins, Artifactory. You have experience working with containers (Kubernetes) and serverless applications (Lambda, SQS, DynamoDB, S3). You have a solid understanding of networking, virtualization, storage, containers, and serverless Understanding of run time environments and common issues with hands on experience using monitoring tools for Application, Service, Infrastructure and Data Quality Monitoring. You have experience working in an agile environment. You have a good demeanor towards solving problems skills that span systems, network, and applications. You bring a strong team focus with good relationship building skills + work with broader distributed team You have strong written and verbal communications skills. Certification in public Cloud (AWS) and Kubernetes is a plus. What You'll Do: Developing automation for developer experience tooling Building pipelines to enable developers to successfully migrate to Cloud Scripting ability in PowerShell or Bash Shell Unix Scripting Supporting customers through their infrastructure and code deployments Work with a team of Engineers to design, deploy, and optimize connectivity solutions in the cloud and on-prem. Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate within the team and with partner teams to drive automation solutions that optimize deployments, improve resiliency, and reduce downtime Support a maturing practice through development of infrastructure as code techniques and CI/CD pipeline automation Manage, grow and maintain vendor relationships to drive innovation, collaboration, and capability alignment.
    $81k-114k yearly est. 15d ago

Learn more about senior systems engineer jobs

How much does a senior systems engineer earn in Wilmington, NC?

The average senior systems engineer in Wilmington, NC earns between $71,000 and $121,000 annually. This compares to the national average senior systems engineer range of $82,000 to $141,000.

Average senior systems engineer salary in Wilmington, NC

$93,000

What are the biggest employers of Senior Systems Engineers in Wilmington, NC?

The biggest employers of Senior Systems Engineers in Wilmington, NC are:
  1. Symbotic
  2. GE Vernova
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