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Become A Senior Systems Technician

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Working As A Senior Systems Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $94,000

    Average Salary

What Does A Senior Systems Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Senior Systems Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Senior Systems Technician Career Paths

Senior Systems Technician
Senior Technologist Lead Technician Project Manager
Infrastructure Project Manager
11 Yearsyrs
Senior Technologist Project Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Senior Technologist Manager Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Project Manager Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Owner Director Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Owner President/Owner Senior Project Manager
Information Systems Director
8 Yearsyrs
Owner Maintenance Manager Engineering Manager
Manager, Systems Engineering
9 Yearsyrs
Senior Systems Engineer Information Technology Manager
Information Technology Technical Services Manager
9 Yearsyrs
Senior Systems Engineer Senior System Administrator Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Senior Systems Engineer Senior System Administrator Systems Manager
Senior Manager-Systems
11 Yearsyrs
Manager Production Manager Technical Manager
Technical Operations Manager
8 Yearsyrs
Manager Information Technology Project Manager Information Technology Director
Director Of Infrastructure Operations
13 Yearsyrs
Service Manager Regional Service Manager Technical Support Manager
Data Center Manager
8 Yearsyrs
Service Manager Information Technology Project Manager Information Technology Infrastructure Manager
Senior Manager Infrastructure
12 Yearsyrs
Service Manager Operations Director Director, Technical Operations
Director Of Information Technology Security
12 Yearsyrs
Operations Manager Client Services Manager Customer Support Manager
Information Systems Manager
6 Yearsyrs
Operations Manager Service Center Manager Information Technology Operations Manager
Information Technology Systems Manager
8 Yearsyrs
Senior Engineering Technician Production Supervisor Quality Assurance Supervisor
Systems Supervisor
5 Yearsyrs
Senior Engineering Technician Senior Engineer Senior System Administrator
Information Technology Supervisor, Information Technology
6 Yearsyrs
Senior Engineering Technician Senior Database Administrator Information Technology Operations Manager
Service Desk Manager
7 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
System Technician 4.6 years
Top Careers Before Senior Systems Technician
Technician 6.3%
Top Careers After Senior Systems Technician
Technician 6.8%

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How Would You Rate The Salary Of a Senior Systems Technician?

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Top Skills for A Senior Systems Technician

  1. Technical Support
  2. Customer Service
  3. Troubleshoot
You can check out examples of real life uses of top skills on resumes here:
  • Maintained engineering lab/production area in-house systems and provided technical support for production floor environment.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Maintained network stability through advanced troubleshooting, timely resolution of client incidents, and proactive maintenance.
  • Maintained PC hardware and software inventory on a weekly basis and assisted the network administrator with long-term projects as needed.
  • Analyzed shipboard combat systems and weapons maintenance execution, identified maintenance gaps and developed new procedures to correct the deficiencies.

Senior Systems Technician Demographics

Gender

Male

83.8%

Female

10.0%

Unknown

6.2%
Ethnicity

White

59.7%

Hispanic or Latino

15.6%

Black or African American

11.9%

Asian

9.1%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

52.2%

German

8.7%

Russian

8.7%

Cantonese

4.3%

Japanese

4.3%

French

4.3%

Carrier

4.3%

Hebrew

4.3%

Mandarin

4.3%

Korean

4.3%
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Senior Systems Technician Education

Schools

University of Phoenix

22.5%

Community College of the Air Force

7.5%

Strayer University

6.7%

Illinois Institute of Technology

5.0%

University of Maryland - University College

5.0%

Southern New Hampshire University

5.0%

East Carolina University

4.2%

A-Technical College

4.2%

Central Texas College

4.2%

Western Governors University

4.2%

Colorado Technical University

4.2%

Arapahoe Community College

3.3%

George Washington University

3.3%

Troy University

3.3%

American University

3.3%

Oklahoma State University

3.3%

Saint Leo University

3.3%

ECPI University

2.5%

University of New Hampshire

2.5%

West Georgia Technical College

2.5%
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Majors

Electrical Engineering

17.5%

Business

14.7%

Computer Information Systems

10.6%

Information Technology

9.8%

Electrical Engineering Technology

9.4%

Computer Science

8.4%

Computer Networking

4.7%

General Studies

3.1%

Management

2.4%

Computer Engineering

2.4%

Information Systems

2.2%

Industrial Technology

2.0%

Environmental Control Technologies/Technicians

2.0%

Computer Technical Support

1.6%

Computer Programming

1.6%

Liberal Arts

1.6%

Project Management

1.6%

Engineering Technology

1.4%

Criminal Justice

1.4%

Computer Systems Security

1.4%
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Degrees

Bachelors

28.8%

Other

27.3%

Associate

23.9%

Masters

10.5%

Certificate

6.8%

Diploma

2.4%

License

0.1%

Doctorate

0.1%
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