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ML Systems Engineer - Remote AI Platform
Atlassian 4.8
Remote senior systems technician job
A technology collaboration company is seeking a Machine Learning Systems Engineer. This role involves building and scaling core infrastructure for AI and ML, mentoring junior engineers, and leading projects from design to launch. Candidates should be fluent in Java or Kotlin and have experience with AWS and machine learning. The position offers remote work options and competitive compensation ranges based on geographical zones.
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$128k-165k yearly est. 2d ago
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GRC Network Specialist - 100% Remote
Teksystems 4.4
Remote senior systems technician job
Our client is seeking an experienced *Governance, Risk, and Compliance (GRC) Consultant* to support strategic initiatives across data governance, risk and compliance, privacy, cybersecurity oversight, and audit remediation. This individual will work cross-functionally with Information Security, Audit, Legal, Risk, IT leadership, and various business units to strengthen the organization's governance framework and compliance posture.
The ideal candidate has a strong background in GRC, a deep understanding of privacy and regulatory frameworks, and the ability to lead programs in highly complex, decentralized environments. This role also requires experience with *core networking/network infrastructure concepts*, *strong project management capabilities*, and hands-on experience implementing workflows within *RSA Archer* and *OneTrust*
*Key Responsibilities:* *Data Governance & Policy Development*
* Develop, improve, and maintain governance frameworks, policies, and standards aligned with regulatory and organizational requirements.
* Support cross-functional governance and privacy committees.
* Provide guidance on data classification, retention, and minimization best practices.
*Risk, Compliance & Privacy Consulting*
* Assess compliance with GDPR, U.S. state privacy laws, CCPA/CPRA, HIPAA/CMIA, FERPA, GLBA, and other applicable regulations.
* Evaluate administrative, technical, and physical controls protecting sensitive and regulated data; identify gaps and recommend remediation steps.
* Conduct vendor privacy compliance assessments and create repeatable monitoring processes.
* Support tabletop testing exercises for Disaster Recovery (DR) and Incident Response (IR) and facilitate lessons learned.
*Audit Support & Remediation*
* Coordinate with internal/external auditors to gather evidence, support interviews, and develop remediation plans.
* Conduct readiness assessments using frameworks such as CIS Controls, NIST, HIPAA, and privacy compliance standards.
* Drive corrective action planning and risk mitigation strategies.
*Governance & Awareness*
* Facilitate governance boards, steering committees, and executive-level briefings.
* Manage policy review cycles, ensuring compliance with annual regulatory update requirements.
*Additional Requirements (Added Per Your Request)*
* *Core Networking & Infrastructure Knowledge:*
* Ability to understand enterprise network architecture (routing, switching, segmentation, DNS/DHCP, firewalls) to evaluate technical risk, control effectiveness, and dependencies across systems.
* *Project Management:*
* Build and manage project plans, milestones, risks, dependencies, and executive reporting.
* Lead cross-departmental initiatives with structure, discipline, and clear communication.
* *Archer & OneTrust Experience:*
* Hands-on expertise developing or managing workflows in:
* *RSA Archer:* risk registers, issues/findings, control libraries, compliance workflows, exceptions, remediation tracking.
* *OneTrust:* privacy impact assessments (PIA/DPIA), data mapping, ROPA, vendor risk modules.
*Qualifications*
* Deep understanding of GDPR, global privacy regulations, FERPA, GLBA, HIPAA/CMIA, CCPA/CPRA, and reasonable security requirements.
* Experience in policy creation, data governance, risk assessment, compliance gap analysis, and remediation planning.
* Strong familiarity with governance frameworks such as NIST, CIS, ISO, and privacy best practices.
* Proficiency with audit coordination and readiness assessments.
* Excellent communication skills with ability to engage both technical and non-technical stakeholders.
* *Core networking/infrastructure understanding* required.
* *Project management experience* required (PMP or similar preferred).
* *RSA Archer and OneTrust experience strongly preferred.*
* Preferred certifications: CIPP, CIPM, CISA, CISM, GRCP, CGEIT, CISSP.
* *Higher education experience preferred but not required.*
*Top Skills*
* Privacy & compliance expertise (FERPA, GLBA, HIPAA, GDPR, CCPA/CPRA)
* Data governance & policy development
* Risk assessment & audit readiness
* RSA Archer & OneTrust platform experience
* Project management & program leadership
* Core networking / network infrastructure understanding
* Ability to operate in complex, decentralized environments
*Additional Information* The organization is undergoing a transformative shift to improve data protection, visibility, and compliance maturity. Historically, data governance and security practices have varied by department, leading to inconsistent controls and limited centralized oversight. The consultant will play a pivotal role in building a modern, scalable, and transparent GRC program-creating foundational processes, updating outdated policies, and aligning stakeholders around enterprise-wide risk reduction.
This role reports directly to a detail-oriented CIO who expects structured communication, strong analytical skills, and wellreasoned, databacked recommendations. Candidates must be comfortable operating with high expectations, executive exposure, and significant influence over enterprise initiatives.
*Job Type & Location*This is a Contract position based out of Houston, TX.
*Pay and Benefits*The pay range for this position is $70.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$70-75 hourly 2d ago
Technical Lead- Shopify Plus must - remote travel to Detroit
Yoh, A Day & Zimmermann Company 4.7
Remote senior systems technician job
Please contact ****************** ** Hybrid in Boston / NYC / Arlington Va. / Atlanta Shopify Plus Technical Lead Responsibilities:
Work on new ecommerce projects, from initial business development and discovery phases through implementation and deployment of the completed project
Maintain and enhance existing Shopify Plus ecommerce websites while adhering to best practices
Play a significant role in the requirements gathering, working with Solution Strategists and Delivery Managers by providing technical suggestions.
Partake in Scrum and Sprint planning calls and provide technical input (approach, estimate)
Create high level technical design documentation
Perform code review before deployment and provide technical review/ feedback to engineers
Have a detailed technical understanding on work happening in assigned projects
Requirements:
Shopify Plus experience required
Expert in Shopify Liquid template language
Expert in Shopify APIs and its usage
REST API working knowledge
GraphQL expertise
Working knowledge in Custom Shopify APP development
Experience in Shopify Theme development
Proven knowledge with Admin API and Storefront API
Background in Product modeling and configuration via Shopify Admin
Understanding of Product, Discount, Inventory, Fulfillment, Order APIs and customizations using the APIs
Awareness of the Marketing Events, Discounts, Gift Cards and their configurations in Shopify
Experience with Shopify instance management and configuration
Knowledge in data migration and synchronization between Shopify instances
Experience with code version/ branching tools like Git/SVN
Good knowledge in AJAX/JQuery
Prior experience with product/Customer/Order import Export management
Experience integrating with backend systems such as ERPs, WMS, OMS, etc.
Solid knowledge of performance Improvement best practices.
Preferred Qualifications:
5+ years of ecommerce web development experience.
PHP Experience is nice to have
Experience/Knowledge of steps involved in migration of an existing commerce site running on a different platform to Shopify Platform (eg: Magento to Shopify)
Comfortable researching and adopting new web technologies.
Familiar with SEO / SEM best practices
Prior experience with React / Node / NoSQL stacks is nice to have
Prior experience with Shopify theme frameworks such as Slate and/or Timber is nice to have
Estimated Min Rate: $56.00
Estimated Max Rate: $80.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
$56 hourly 2d ago
Computer Field Tech Position-Columbus OH
BC Tech Pro 4.2
Senior systems technician job in Columbus, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Application Analyst and Developer, Epic Client Systems Administrator (ECSA)
Healthpartners 4.2
Remote senior systems technician job
HealthPartners is hiring an Application Analyst and Developer, Epic Client Systems Administrator (ECSA) on the Epic Core Team. The ECSA is responsible for installation, configuration, upgrades, support, monitoring, and maintenance for Epic Client Systems infrastructure. This is a full-time position with an option of working remote or on site.
The Epic Core Team is responsible for managing Epic environments, Epic Client System Administration, Epic print set up, Epic Data Courier Admin, etc. The Epic Core Team works closely with our Cache DBA's, Virtual Hardware System team, Application Deployment team as well as Desktop, End User Computing, and a Support Center. This position ensures that the appropriate analysis and technical requirements are documented for applications changes. The person in this position is responsible for documenting, coding, and assessing application changes for larger application changes that may have minimal interfaces with other applications and systems.
ACCOUNTABILITIES:
* Assesses builds and deploys software and new application functionality.
* Performs unit testing and assists with system and end-user test planning and testing.
* Develops and/or assists with test scripts; may manage the testing process or advise business partners on testing components.
* Analyzes functional and technical requirements for moderate changes or enhancements and updates system designs and specifications.
* Diagnoses system failures and corrects issues.
* Drafts technical specifications based on identified business requirements.
* Supports 3rd party application software; interacts with vendors regarding problems, upgrade schedules, and software installations.
* Provides requested documentation and interviews with auditors and third-party requestors.
SKILLS/EXPERIENCE:
* Working knowledge of programming languages
* Strong experience with Microsoft Office tools
* Strong understanding of IT infrastructure
* Proven ability to gather requirements and deliver output on those requirements
* Strong communication skills in technical and non-technical vernacular
* Proven ability to write technical documentation in a clear manner
* Experience participating on project teams, preferably from initiation through successful implementation and acceptance of application changes
* Expertise with more than one system development methodologies
* Excellent analysis and problem-solving skills
* Able to be on-call 24X7 in areas of expertise
REQUIRED QUALIFICATIONS:
* Bachelor's degree in Computer Science, Business Administration, Management Information Systems or equivalent experience/training
* 3+ years IT analysis and technical design experience
* 1+ year experience coding, testing, and implementing program changes
PREFERRED QUALIFICATIONS:
* 1 year of healthcare/ health plan experience
#LI-Remote
$69k-82k yearly est. Auto-Apply 42d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Senior systems technician job in Columbus, OH
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$60k-82k yearly est. 7d ago
Data Center Load Management & Optimization Lead
Intersect 4.2
Remote senior systems technician job
Location & Team GatheringsIntersect has been a fully flexible workplace since its founding in 2016. We've been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Houston, TX; Calgary, AB; and Toronto, ON.
We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture.
About This RoleAs part of Intersect's Origination & Trading team, you'll lead the integration, management and optimization of Intersect's Data Center private use networks (PUN) in ERCOT. Reporting to the Head of Origination, Trading & Valuation, you'll own the QSE relationship, manage the PUN setup and ensure compliance with evolving regulatory requirements. As PUNs become operational, you will work with the trading team to form the commercial strategy to optimize and manage the loads with the generators and in the market. This role blends technical expertise, market optimization experience, regulatory fluency, and commercial creativity to deliver strategies that enable Intersect's portfolio to serve PUN load.
Team OverviewThe Origination & Trading team is responsible for Intersect's revenue generation via long term contracting done on the Origination side and market optimization/short-term hedging done on the trading side of the team. This candidate will be the first hire in the Load Management function of the team, which will sit alongside the trading team. To be successful, this candidate must have experience optimizing loads and generation in ERCOT and be able to collaborate across Development, Engineering, Finance, Construction, and Operations, as well as with utilities, regulators, and offtakers.
What You'll Do
Set Up and Manage Large Loads• Partner with and own the QSE/FRP 3rd party relationship to ensure PUNs are set up properly to meet the needs of the renewable projects and customer • Lead the registration and management of large loads in ERCOT• Coordinate with load customer to define energy manager scope • Register load with relevant demand response programs • Support the retail supply agreement contract negotiations and ensure compliance with the agreements• Ensure operational and regulatory compliance with all load integration processes• Partner with internal teams to align load setup with project timelines and grid interconnection strategies
Optimize Energy Management• Provide subject-matter expertise on data center energy management, including forecasting, demand optimization, and risk management• Develop optimization strategies to reduce load customer's risk (4CP charges, etc)
Navigate Regulatory Complexity• Stay current on state and federal energy regulations impacting tariffs, load management, and service agreements• Understand and monitor ERCOT protocols related to large loads and PUN structures• Establish clear understanding of all metering, settlement, and dispatch mechanics of large loads and PUN structures• Advise internal teams and clients on compliance requirements across ERCOT, SPP, and other markets
Engage Stakeholders and Drive Impact• Build strong relationships with utilities, LSEs, regulators, and market operators to unlock new opportunities• Collaborate with Development, Project Finance, and Strategy teams to ensure energy management solutions align with Intersect's broader portfolio and business goals• Act as the trusted point of contact for internal and external stakeholders on data center management strategy
What You'll Bring• Bachelor's degree in economics, energy management, engineering, finance, or a related field (MBA or master's preferred)• 6+ years experience in setting up large loads in ERCOT and/or SPP• Experience managing and optimizing large loads in ERCOT • Experience optimizing renewable and gas generation in ERCOT • Experience working on a trading desk and managing revenue • Extensive commercial experience spanning both load and generation projects• Deep knowledge of tariff structures, retail markets, and regulatory frameworks across multiple RTO/ISO regions• Strong grasp of energy markets, load forecasting, and data center energy optimization• Project management skills with the ability to meet milestones and coordinate across teams• Exceptional analytical, communication, and relationship-building skills• Familiarity with energy management and regulatory reporting tools• A collaborative mindset, with the ability to bridge technical, regulatory, and commercial perspectives Total Rewards At Intersect, we care about your well-being, growth, and balance. Here's how we support you:
Total Compensation: $247,500 to $262,500 (total compensation includes base salary + bonus in USD) Health & Wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to Recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family Support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot and MavenMental Health: Free access to Spring Health which includes 5 free Therapy & psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+Retirement: 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track Perks & Extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone/ internet, pet insurance allowance, full home office setup and free access to UrbanSitter with $625 in quarterly paid company credits, ActiveHero, and One Medical
Ready to help build the next generation of clean, reliable, and flexible energy solutions? Apply now and join Intersect in accelerating the energy transition while shaping your own impact in the industry.
$247.5k-262.5k yearly Auto-Apply 60d+ ago
Systems Engineer - REMOTE
The Structures Company, LLC 4.1
Remote senior systems technician job
JOB TITLE: Systems Engineer - REMOTE PAY RATE: $96/hour
We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.
Job Details:
Job Type: Contract (12 months with potential for extension)
Industry: Aerospace / Defense / Aviation
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority access via Tier 1 supplier
Openings Nationwide: Thousands of opportunities across the U.S.
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Provide hands-on support for our IBM Cloud Pak for Data platform.
This role requires a strong foundation in OpenShift administration, Linux systems, and container orchestration, with a focus on maintaining performance, scalability, and security in a production environment.
Provide administration and support for IBM Cloud Pak for Data running on OpenShift.
Monitor and troubleshoot infrastructure issues, ensuring high availability and performance.
Collaborate with cross-functional teams to deploy, scale, and maintain applications.
Support container orchestration, automation, and CI/CD practices.
Implement best practices for security, backup, and disaster recovery.
Requirements:
Strong Linux (RHEL) administration skills with troubleshooting and Python/Bash scripting
Proficient in containerization and orchestration: Docker, Podman, Kubernetes, and OpenShift (CLI, architecture, RBAC, image/app management)
Solid knowledge of networking and security: TCP/IP, DNS, firewalls, load balancing, and OpenShift security configurations
Hands-on experience with automation and DevOps tools: Ansible, CI/CD pipelines, Agile methodologies
Familiarity with monitoring and performance tools: Prometheus, Grafana, ELK stack; ability to optimize and scale clusters
Preferred experience supporting IBM Cloud Pak for Data (CP4D) and watsonx.ai platforms
Knowledge of backup and restore strategies for OpenShift and etcd
Certifications preferred: Red Hat Certified Specialist in OpenShift Administration, Certified Kubernetes Administrator (CKA)
Excellent communication and teamwork skills
Proactive, independent work ethic
Must be a U.S. Person as defined by ITAR
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights-apply today!
$96 hourly 60d+ ago
Fiber Network Mapping Specialist III
Astreya 4.3
Remote senior systems technician job
The Opportunity: Launch Your Career in Global Data Infrastructure
Are you passionate about networking, meticulous about data, and ready to kickstart your career in the high-growth field of fiber network infrastructure?
We are seeking a highly motivated and detail-oriented Fiber Network Mapping Specialist to join our team. This role is your entry point into understanding the physical architecture of a global fiber network. You won't just be entering data; you'll be trained to build and maintain the ever growing footprint of our customer fiber network.
We are looking for candidates with foundational knowledge, an appetite for complex problem-solving, and a commitment to high-quality work. If you are eager to learn from expert engineers and want your work to have a tangible impact on global connectivity, this is the role for you.
Core Responsibilities
Digital Modeling: Learn to document, edit, and manage all Outside Plant (OSP) long-haul fiber networks fiber assets interconnecting various Points-of-Presence (POPs) types. This includes recording fiber connectivity, cable routes, splice records, and physical layer specifications to be used by vendors for installation, maintenance, and troubleshooting.
Data Integrity & Translation: Be trained to review engineering diagrams, design schematics, and vendor As-Built documentation. You will learn to translate this physical information into accurate digital records using specialized software (e.g., OSPi, Netcracker, ArcGIS).
Modeling Support: Assist senior specialists in ensuring the accuracy and logical structure of the field infrastructure assets by reviewing design drawings, schematics, diagrams, performing detailed data checks, and helping resolve discrepancies between the physical infrastructure and its digital representation.
Documentation & Process: Work with the team to digitize, record, and verify all passive and active network elements, ensuring all changes (Moves, Adds, Changes) are properly logged and memorialized in the system.
Cross-Functional Teamwork: Provide support by running basic network data reports, assisting with capacity checks, and facilitating communication between the engineering, installation, and field survey teams.
Visualization Tools: Utilize software such as AutoCad, Google Earth/Maps to visualize, plan, and communicate network paths and layouts.
Qualifications:
This role is structured for growth and development. We value aptitude and enthusiasm as much as direct experience.
Required Foundational Knowledge & Skills
Telecommunications Interest: Foundational knowledge or proven interest in telecommunications construction techniques, networking principles, or fiber optic technology.
Attention to Detail: Demonstrated ability to be highly organized and meticulous when working with data or complex documentation.
Computer Literacy: Proficiency with Google suite (especially Sheets) and a strong ability to learn new, complex software platforms quickly.
Communication: Excellent written and verbal communication skills; the ability to clearly document technical information for various audiences.
Documentation Mindset: An understanding of the importance of creating and maintaining clear process documentation and technical guides.
Desirable Experience
Any exposure to specialized fiber network management software (e.g., OSPi, Netcracker, ArcGIS, SmallWorld).
Familiarity with interpreting technical schematics or blueprints.
Basic knowledge of fiber network infrastructure, routes, splicing, racks, panels, or cabling standards.
Location:
Remote first - Applicant must be a commutable distance to Denver, CO
Salary Range
$85,120.00 - $134,400.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$85.1k-134.4k yearly Auto-Apply 41d ago
Contractor Technical Copywriter
Focused 3.5
Remote senior systems technician job
Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions. About the role Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience.
What you'll create
Technical blog posts and deep-dives
Project case studies demonstrating real-world implementations
How-to guides and tutorials, especially for AI agents and agentic patterns
What You Bring
Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately
Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus
Startup experience: you thrive in fast-paced environments with shifting priorities
Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight
What to know before you apply:
Focused Labs is open to remote employees.
Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time.
We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.
$36k-67k yearly est. Auto-Apply 60d+ ago
Join our Talent Network - Georgia Tech
Freudenberg 4.3
Remote senior systems technician job
Working at Freudenberg: We will wow your world!
Responsibilities:
At Freudenberg, we are dedicated to fostering an environment where our employees can leverage their skills to add significant value to their teams. While each opportunity varies based on the business area, location, and specific role, Freudenberg is committed to creating a remarkable experience for all.
Our values resonate with many: we are human, fair in our behavior, family-oriented, diverse, respectful, and committed to leaving a sustainable footprint for the world of tomorrow.
By submitting your resume, you're not applying for a specific job and should not expect to be contacted immediately. Instead, you're joining our exclusive talent network, designed specifically for students during the 2026 career fair and industry expo season.
Why Join Our Talent Network?
Scholarship Opportunities: Be the first to know about scholarships available to you.
Job Alerts: Receive follow-ups to join our job alerts and get notified about specific job openings that match your interests.
Future Interactions: Stay connected with Freudenberg for other exciting opportunities to engage with us.
Joining our talent network is a fantastic way to stay informed and connected with Freudenberg, opening doors to future opportunities and career growth.
Qualifications:
Our talent network is specifically designed for students we meet during the 2026 college career fair and industry expo season. We are particularly interested in those with backgrounds in Chemical, Industrial, Materials, Mechanical, Plastics, Polymer, and Textile Engineering. By submitting your resume, you are not applying for a specific job and should not expect to be contacted.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg North America Limited Partnership
$60k-81k yearly est. Auto-Apply 4d ago
Contract: Creative Technologist
Upwork 4.9
Remote senior systems technician job
Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that supports Upwork's business. Our HWS team members are located all over the world.
We are looking for a Creative Technologist to build and scale a best-in-class automated creative pipeline that supports paid acquisition and growth marketing at scale. Sitting at the intersection of AI, systems design, and high-craft creative production, this role is responsible for evolving an existing performance creative framework into a robust, human-in-the-loop system that consistently delivers static assets (editable in Figma), motion graphics, and video editorial content.
This role will collaborate closely with Paid Acquisition, Growth Marketing, and Creative teams to create tools and workflows that accelerate experimentation, uphold creative quality, and preserve essential human oversight.
Work/Project Scope:
Architect and implement AI-powered creative workflows that accelerate the production of static, motion, and video assets.
Design the end-to-end creative system for paid acquisition, from intake to delivery across channels (e.g., Meta, TikTok, YouTube, display).
Integrate generative AI tools (image, video, audio, and text) into a streamlined pipeline using APIs, low/no-code platforms (e.g., n8n, Make, Zapier), and light scripting.
Build modular systems and templates in Figma, Adobe Creative Cloud, and motion design tools to increase iteration speed while ensuring brand consistency.
Establish and document human touchpoints for QA, legal, brand, and performance reviews to maintain oversight and quality standards.
Produce static assets (editable in Figma), motion content (animations, display), and short-form video optimized for performance marketing.
Translate growth hypotheses into structured creative systems (e.g., modular headlines, messaging frameworks) that support AI remixing and scalable testing.
Collaborate with marketing analytics to connect creative variants to performance data (CTR, CAC, ROAS, LTV), then optimize templates and processes based on insights.
Define and maintain asset libraries, taxonomies, and tagging schemas that support efficient versioning, discoverability, and reuse.
Create documentation, playbooks, and onboarding materials for cross-functional teams to effectively use and contribute to the creative system.
Drive continuous improvement by running structured experiments on prompts, templates, workflows, and tooling.
Must Haves (Required Skills):
6-10 years of experience at the intersection of creative technology, design systems, performance marketing, and AI-powered workflows.
Proven ability to design and implement creative automation systems for marketing, not just use AI tools.
Hands-on experience with AI platforms (e.g., OpenAI, Gemini), automation tools (e.g., Zapier, n8n, Make), and scripting for tool integration.
Advanced proficiency with Figma (components, libraries, tokens) and Adobe Creative Cloud (especially After Effects and Premiere Pro).
A strong portfolio of performance-driven creative (Meta ads, display, short-form video) and a clear understanding of channel-specific creative requirements.
Systems thinker with strong design sensibility and attention to detail-able to operationalize high standards for static, motion, and video creative.
Effective communicator capable of bridging the gap between creative and technical teams, translating complex workflows into user-friendly systems.
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision.
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
$27k-41k yearly est. Auto-Apply 4d ago
Junior Fusion Technician
Aptim 4.6
Remote senior systems technician job
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on.
Key Responsibilities/Accountabilities:
Follow all maintenance and safety procedures.
Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
Maintain and adjust machinery to ensure proper performance.
Operate off road trucks and excavators on side slopes.
Measure materials or objects for installation or assembly.
Mix substances or compounds needed for work activities.
Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
Install well heads and valves
Basic Qualifications:
Have a knowledge of safely operating assigned equipment.
Loads, transports, and unloads materials, tools, equipment and supplies.
Performs minor maintenance or cleaning activities on tools and equipment.
May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
PHYSICAL REQUIREMENTS:
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-Onsite
#LI-BN1
$20-24 hourly 2d ago
IT Systems Engineer
Nextdoor 4.1
Remote senior systems technician job
#TeamNextdoor
Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com.
Meet Your Future Neighbors
This IT Systems Engineer role is pivotal in designing, building, and maintaining enterprise identity and access management across Okta and integrated SaaS systems. By owning identity governance at scale, including SSO/SCIM integrations, automated employee lifecycle (Joiner/Mover/Leaver), and self-service access workflows, you'll help reduce security risks and improve operational efficiency. Working with stakeholders in Business Technology, People, and Engineering, you'll build event-driven automations, enforce access policies, and maintain SOX/compliance standards through reliable integrations and processes. This work drives strategic growth and supports the company's digital transformation.
The Impact You'll Make
If you excel at resolving complex Okta and identity issues, thrive as the escalation point for IT support, and enjoy building automation that removes friction for employees, this is the role for you. Your work will ensure reliable, secure access to the tools our teams rely on every day, reduce time-to-resolution for critical incidents, and enhance our team's capabilities through better processes, documentation, and mentorship.
Your responsibilities will include:
Administer Okta by managing SSO/SAML/OIDC, SCIM provisioning, groups, policies, MFA, and app assignments with clear ownership and audit trails, ensuring security and efficiency that support organizational success
Design and operate self-service access workflows through Okta Request conditions, including approval routing, compliance tracking, and Jira integration for visibility and auditability
Build and maintain integrations across People (Workday), identity platforms (Okta), and SaaS applications (Google Workspace, Atlassian) using Okta Workflows, Tray.io, Workato, and API/webhook patterns to automate processes and increase efficiency
Own end-to-end employee lifecycle automation (Joiner/Mover/Leaver), including provisioning, access grants, and deprovisioning workflows. Document recovery paths for exceptions and verify alignment with the downstream systems
Implement secure workarounds for SaaS applications that don't support SSO, including service account management, credential governance, and automated deprovisioning
Serve as the escalation point for complex support and/or access-related issues originating from Level 1/2 helpdesk teams
Partner with Compliance and Company stakeholders on periodic UARs (access reviews), RBAC tuning, and audit support, using Request Conditions history and ticket linkages
What You'll Bring To The Team
3+ years of experience in Okta administration across SSO/SAML/OIDC, SCIM, group mapping, and policies, with a strong understanding of audit/SOX implications and documentation needs
5+ years of IT Support experience with escalation management and documentation
Proven hands-on experience with iPaaS and automation platforms (Okta Workflows, Tray.io, Workato) to implement approval flows, listeners, and provisioning logic tied to event triggers
Proficiency working with APIs and webhooks to integrate SaaS systems; ability to design workflows with retries and clear error handling paths
Administration of SaaS apps like Google Workspace, Atlassian (Jira/Confluence), and Slack in an enterprise setting, aligned to identity governance and service management practices
Clear stakeholder communication mindset and strong project management skills, helping align IT initiatives with business priorities and driving cross-functional impact
Experience incorporating AI tools (e.g., LLMs like OpenAI, Agents) into everyday processes to improve operational efficiency, empowering you to drive meaningful innovation within the team
Experience evolving self‑service models to improve user productivity while preserving scope boundaries
Comfort implementing compliant exceptions when SSO is not supported by a vendor, using owner/service accounts with traceability in Okta logs and downstream automation
Bonus Points
Experience with Okta logging, SIEM monitoring tools (Splunk, etc.), and reporting
Okta Certified Administrator or Okta Certified Professional/Consultant Certification
Other IT certifications (Jamf, A+, Network+, Google IT Support, etc.)
Rewards
Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. Compensation may also vary by geography.
The starting salary for this role is expected to range from $120,000 to $130,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role.
We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.
When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.
At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.
For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.
$120k-130k yearly Auto-Apply 4d ago
Child Care Network Specialist
Nebraska Early Childhood Collaborative 3.9
Remote senior systems technician job
Job Description
About NECC:
Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state.
What it's like to work here:
NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them.
About the job:
The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive.
Duties include:
Act as a main point of contact for child care educators seeking to enroll in NECC programs and services.
Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings.
Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business.
In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs.
Respond to provider inquiries and connect them with all available Child Care Network or other resources.
Serve on local and state committees representing NECC as appropriate.
Participate in opportunities to foster individual learning, leadership, professional development, and training.
About you:
We are looking for the following qualifications:
Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred.
Two or more years of experience working in a family child care or center-based program required.
Valid driver's license and car insurance required.
Mission-driven with a commitment to making early childhood come first in Nebraska.
Knowledge of the needs of child care providers and child care business practices.
Knowledge of community initiatives and resources.
Ability to collect and analyze data for purposes of continuous quality improvement.
Highly motivated, taking initiative to achieve goals.
Strong creative problem-solving skills, highly organized, and detail oriented.
Demonstrated flexibility and willingness to learn.
Ability to engage in reflective supervision practices.
Strong written and oral communication skills, including public speaking.
Strong interpersonal and relationship building skills.
Ability to work with individuals from various backgrounds.
High degree of discretion when dealing with sensitive situations or confidential information.
Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology.
Ability to work individually as well as collaboratively in a team environment.
Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events.
***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job.
If you'd like to be part of something special, please apply!
Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws.
Equal Opportunity Employer
$55k-71k yearly est. 15d ago
Jr. Helpdesk(1 yr exp )_Servicenow _Govt. exp preferred_w2 only
360 It Professionals 3.6
Senior systems technician job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for helpdesk Analyst in ColumbusOH. The selected person will help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
Qualifications
Mandatory Requirements/Time
1. 1 Year I.T experience
2. 1Year Troubleshooting experience
3. 1 Year experience documenting procedures
Desired Skills/Time
• Service Now experience is desired.
Additional Information
In person interview is acceptable.
$63k-80k yearly est. 60d+ ago
Network Support Technician I
General Communication 4.7
Remote senior systems technician job
$2,500 Hiring Bonus!
*Candidates must already physically reside in Alaska
GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner.
Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Ability to interact with a wide variety of business, operations, and technical staff.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Demonstrated good verbal and written communication skills.
Ability to explain technical activities to customers.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrated administrative and organizational skills.
Ability to accurately document procedures and technical processes.
Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment.
General understanding of Information Technology.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
Knowledge and operating skills in mainstream operating systems.
Additional Job Requirements:
This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems.
Essential Duties:
Tier I Support:
First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented.
Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Minimum of six (6) months experience in a customer service or call center environment. *
Preferred:
Associate degree in telecommunications, computer science, electronics or relevant field.
Microsoft, ITIL, CompTIA, Cisco certifications.
Telecommunications experience.
Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
$43k-48k yearly est. Auto-Apply 3d ago
Railway Systems Engineer - Forensic Expert
Robson Forensic 4.0
Senior systems technician job in Dublin, OH
Job Description
You have 15+ years of passenger rail systems experience and a Bachelor's degree in Engineering. You have significant employment experience with a passenger railroad, and/or a consulting engineering firm with a focus on the railroad industry.
You are already an expert. Robson Forensic will train you to be a
forensic
expert.
As a Railway Systems Engineering Forensic Expert, you will:
Investigate railway systems incidents.
Analyze railway systems procedures, applying your comprehensive knowledge of standards and practices.
Write clear, scientifically sound reports.
Provide expert testimony.
You will delve into the "why" behind incidents, critically assessing decision-making, operational procedures, and the standard of care. This role offers you a chance to:
Use your cumulative training, experience, and critical thinking skills.
Collaborate with highly respected experts.
Continuously learn and grow.
Make a tangible difference.
Requirements:
You have a Bachelor's degree in Engineering from an ABET-accredited program.
You have a P.E. license or an EIT/FE and can become a P.E. within 6 months.
You have 15+ years of hands-on passenger rail systems experience (additional freight experience is a plus).
Depth of experience should include some combination of consulting design work, construction, manufacturing, engineering, operations, and/or maintenance of rail operations, rail infrastructure, and/or rolling stock.
Breadth of experience should include a working knowledge of some combination of mainline track, rail yards, sidings, stations (above & below grade), terminals, grade crossings, tunnels, bridges, switches, signal systems, power systems (overhead catenary, third-rail), locomotives (diesel, diesel/electric, or electric power), passenger cars, transit cars, freight cars, maintenance-of-way cars/vehicles, rolling stock maintenance, facilities maintenance, maintenance-of-way, Federal Employees Liability Act (FELA), railroad worker safety, track safety, passenger safety, etc.
You can work both independently and as part of a collaborative team.
You have excellent technical, analytical, writing and communication skills.
You are willing to travel about 20% on average.
You have a valid driver's license and the ability to drive.
Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain.
Location: Lancaster, PA or Columbus/Dublin, OH areas
ABOUT US:
Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines.
Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy.
We are an Equal Opportunity Employer.
HOW TO APPLY:
If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.
$88k-114k yearly est. 10d ago
Federal Systems Integrator, Lead
Asana 4.6
Remote senior systems technician job
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical
The Federal Systems Integrator (FSI) Lead role at Asana is responsible for supporting the AsanaGov business by building, enabling, and scaling a high-impact partner motion across federal systems integrators and our distributor ecosystem. This role drives end-to-end FSI recruitment, onboarding, and enablement, and forges strong go-to-market execution with CarahSoft and channel teams to accelerate public sector growth. We partner with functional leadership to stand up a net-new public sector partner motion that grows our business, organizational effectiveness, and efficiencies.
We're looking for an FSI Lead to own the cradle-to-grave lifecycle of our federal SI ecosystem. This leader will identify, recruit, and enable priority FSIs, ensure operational excellence across partner processes and tools, and coordinate cross-functional stakeholders to turn strategy into results. They are comfortable working with executive stakeholders and rolling up their sleeves on hands-on enablement. They identify, manage, and mitigate risks, and establish repeatable partner management processes that scale our business.
This role is based in the Washington, D.C. area with an emphasis on looking for someone to stay close to the FSI community. Most major FSIs and niche SIs are based in D.C./Virginia, and proximity is critical to relationship-building and execution.
What You'll Achieve:
Establish Asana's FSI partner motion for public sector, supporting AsanaGov across recruitment, onboarding, enablement, and ongoing performance management.
Build and own relationships with priority federal SIs; target, engage, and progress large, named FSIs (e.g., GDIT, Booz Allen, Raytheon) into productive partners.
Drive a cohesive sell-through model between FSIs, Carahsoft (our distributor), and Asana channel CPMs; align operating rhythms, workflows, and performance tracking.
Create and run scalable partner enablement: deliver training, stand up “better together” materials, guide partner portal access, and establish repeatable playbooks.
Collaborate with AsanaGov leaders and Product to align partner motions with roadmap, integrations, and field enablement needs.
Proactively surface misalignment and risks across partners and internal teams; gain consensus on actions and track to resolution.
Define year-one MBOs; establish KPIs, reporting cadences, and mechanisms to measure partner productivity and pipeline impact.
Contribute to job description, interview panel alignment, and process to rapidly staff and operationalize the motion.
About you:
Based in the Washington, D.C. area (required) to engage closely with the federal SI ecosystem.
Deep understanding of the federal/public sector landscape and FSI ecosystem; security clearance preferred but not required if you know the market and stakeholders.
Hands-on operator who “checks ego at the door”; equally comfortable engaging C-levels and executing tactical enablement (e.g., portal access walkthroughs).
Experience recruiting, onboarding, and enabling partners; proven ability to take a net-new partner motion from concept to repeatable execution.
Familiarity working with distributors; experience collaborating with CarahSoft or similar is a strong plus.
Strong cross-functional collaboration with Product, Channel, and Public Sector leaders; ability to align partner priorities with roadmap and go-to-market.
Process- and outcomes-oriented; sets clear roles and responsibilities, drives accountability, and implements scalable partner management workflows.
Excellent communication, relationship-building, and change management skills across technical and non-technical stakeholders
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $172,000-$196,0000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Remote
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
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$172k-196k yearly Auto-Apply 5d ago
OT Systems Engineer
MPW 4.5
Senior systems technician job in Hebron, OH
Design, implement, maintain, and support MPW's Operational Technology (OT) systems that enable reliable remote operations. This includes responsibility for the full connectivity stack supporting MPW's HMI fleet-from Cradlepoint routers providing internet access, through industrial communications paths, down to the HMI hardware and Rockwell Automation software running on those devices. Ensures secure, standardized, and highly available OT environments across all operational sites.
Essential Functions:
OT Connectivity & Infrastructure
· Deploy, configure, and support Cradlepoint routers and associated LTE/5G connectivity used to provide secure, reliable site communications.
· Monitor, troubleshoot, and optimize network paths between field equipment, HMIs, cloud services, and control platforms.
· Implement and maintain redundancy, failover, and health monitoring for OT connectivity.
HMI Fleet Management
· Lifecycle ownership of all MPW HMIs, including hardware specification, imaging, deployment, patching, security hardening, and replacements.
· Ensure standardized, reliable delivery of MPW's HMI software stack across all field and industrial deployments.
· Oversee configuration, performance tuning, logging, and health of HMI devices.
Rockwell Automation Ecosystem
· Support, deploy, and troubleshoot Rockwell Automation software, including FactoryTalk View, Studio 5000/Logix Designer, RSLinx, and related communications.
· Collaborate with controls engineers to integrate HMIs with PLCs, sensors, and other industrial equipment.
· Maintain version control and validated configuration sets for OT applications.
Operational Support & Reliability
· Provide Tier 2/3 escalation for OT systems, including HMI failures, connectivity loss, software errors, or PLC/HMI communication issues.
· Perform root-cause analysis on recurring OT issues and implement long-term corrective actions.
· Build and maintain documentation for OT standards, configurations, and procedures.
Projects & Deployments
· Lead OT technology deployments at operational sites, including network configuration, HMI installation, and control-system integration.
· Participate in new system design, proof-of-concept testing, and continuous improvement initiatives.
· Some travel required to support site rollouts, troubleshooting, and upgrades.
Additional Responsibilities:
Assist with cross-functional projects involving IT infrastructure and ICS integration.
Provide training and guidance to OT and operations personnel on system usage and best practices.
Participate in an on-call rotation for business-critical OT systems.
Required Skills:
· Associate or bachelor's degree in engineering, information technology, industrial automation, or equivalent experience.
· Minimum 3-5 years experience supporting industrial control systems, HMIs, or OT networks.
· Strong analytical and troubleshooting skills with a methodical diagnostic approach.
· Experience with the majority of the following:
o Cradlepoint or similar industrial/cellular networking platforms.
o Rockwell Automation tools: FactoryTalk View ME/SE, Studio 5000/Logix Designer, RSLinx Classic/Enterprise.
o Industrial communication protocols (EtherNet/IP, Modbus TCP, CIP).
o Windows-based HMI systems, imaging, deployment, and patching.
o Fundamentals of PLC/HMI integration and troubleshooting.