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Top 50 Senior Systems Technician Skills

Below we've compiled a list of the most important skills for a Senior Systems Technician. We ranked the top skills based on the percentage of Senior Systems Technician resumes they appeared on. For example, 9.1% of Senior Systems Technician resumes contained Technical Support as a skill. Let's find out what skills a Senior Systems Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Senior Systems Technician:

1. Technical Support

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high Demand
Here's how Technical Support is used in Senior Systems Technician jobs:
  • Maintained engineering lab/production area in-house systems and provided technical support for production floor environment.
  • Provide senior technical support for computers and associated networks.
  • Perform maintenance while providing technical support for the Broadband Technicians (BBT) on resolution of service related problems.
  • Provided technical support for over four customer driven projects in support of gradual withdrawal of armed forces in Iraq.
  • Provided technical support for the Juvenile Division of Common Pleas Family Court, 5th Judicial District of PA.
  • Tested and provided technical support on new products using strong digital theory and precise testing methods.
  • Lead person for various projects that require interfacing with customers and technical support personnel.
  • Provided guidance to less-experienced technicians, and technical support and training to end-users.
  • Provided technical support to multiple business units, both local and remotely.
  • Assisted technical support group to resolve quality and assembly related problems.
  • Provided local, regional, global customer and technical support.
  • Provide technical support and service to customers in the field.
  • Perform a full range of technical support activities.
  • Provide on-call technical support on a rotating schedule.
  • Provide technical support and training to end-users.
  • Provide technical support over the phone.
  • Provide customer training and technical support.
  • Provided technical support for multi-company users, including daily backups, systems and network monitoring.
  • Sophisticated leak checking, technical support as well as keeping vender relations on a positive note.
  • Provided technical support for the Solano County Probation Department & The Solano County Juvenile Justice Center.

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4 Technical Support Jobs

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2. Customer Service

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high Demand
Here's how Customer Service is used in Senior Systems Technician jobs:
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Maintained excellent customer service satisfaction.
  • Provided outstanding customer service & application support to over 400 doctors, nurses, and other employees in the medical field.
  • Investigated problems and provided desk-side, and remote support / customer service to Ford Credit end-users.
  • Handled sales and customer service to airport officials.
  • Provided excellent customer service by demonstrating and explaining how the Titan 5500 system worked to Tellabs customers.
  • Managed staff and hired, scheduled, and trained for the Tech Bench and customer service.

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3. Troubleshoot

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high Demand
Here's how Troubleshoot is used in Senior Systems Technician jobs:
  • Demonstrated professional communication, exceptional customer service and troubleshooting skills in a timely and effective manner.
  • Maintained network stability through advanced troubleshooting, timely resolution of client incidents, and proactive maintenance.
  • Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
  • Position involved traveling to other corporate locations throughout the US as a troubleshooter/planner.
  • Performed Blackberry and iPhone/iPad configuration, troubleshooting and maintenance.
  • Provided VTC endpoint troubleshooting and operational support.
  • Maintain, configure, upgrade, and troubleshoot server hardware and software for point of sales systems and price checkers.
  • Perform complex system administration tasks, solve complex technical problems, troubleshoot and install hardware/software on Windows 2008 servers.
  • Provided top-tier support and advanced system troubleshooting for a broad range of software and hardware systems and applications.
  • Respond immediately to emergency situations for maintenance, testing, and troubleshooting of the company s coaxial/fiber network.
  • Maintain, upgrade, and troubleshoot systems at the direction of Data Operations Management and Systems Engineering staff.
  • Second level support technician involved troubleshooting and fixing hardware, software, network, and server issues.
  • Review, test, and analyze performance of implemented systems and troubleshoot distributed operating systems.
  • Own excellent troubleshooting skills, great customer service skills, and well organized.
  • Install, maintain and troubleshoot both RF and Microwave antenna systems.
  • Provide software and system troubleshooting and support.
  • Troubleshooted network issues including DNS and DHCP.
  • Maintain and troubleshoot video data center.
  • Support all other MISC software support; install, troubleshoot & rollout.
  • Lead roll with the assembly, troubleshooting, modifications, design improvements for all TTS Automation.

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4. PCS

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high Demand
Here's how PCS is used in Senior Systems Technician jobs:
  • Managed computing infrastructure, network components, servers, and users' desktop PCs - remotely and comprehensively.
  • Performed incoming and system tests on disk and tape drives using IBM PCs and Stratus systems.
  • Work on hardware and software issues on servers, PCs, and peripheral devices.
  • Support for Dell, HP and Gateway PCs on hardware and software levels.
  • Repaired and tested warrantied PCs and servers.
  • Deploy Windows based PCs using Ghost.
  • Created, maintained, supported and managed over 300 virtual PCs in both VMware and Microsoft virtual environments.

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5. Active Directory

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high Demand
Here's how Active Directory is used in Senior Systems Technician jobs:
  • Upgraded from Windows 2000 server to Server 2003, manually populated information and managed all user accounts in Active Directory.
  • Manage active directory for customers, including the ability to add, delete users, and hold folder rights.
  • Worked with Active Directory over JWICS and SIPR systems and the use of NetIQ Administration DRA on NIPR systems.
  • Cross-trained on TCP/IP network and MS 2003 Active Directory and Microsoft console management tools implemented for directory services.
  • Managed user accounts using Active Directory, Secure ID, VPN, and remote outlook mail.
  • Design, install and support Windows Active Directory 2008 R2 and 2012 Domain environments.
  • Created security groups and group polices in the Active Directory environment.
  • Oversee health of Active Directory and Exchange environments using Microsoft SCOM.
  • Installed and configure Domain Controllers for use of Active Directory.
  • Maintained security for Active Directory by setting up group policies.
  • Administered Active Directory user and computer accounts in AD 2003.
  • Provide Level III support as an Active Directory Domain Administrator.
  • Migrated multiple Window 2003 Active Directory environments to 2012 R2.
  • Create computer accounts and user accounts in Active Directory.
  • Create Active Directory accounts for new employees.
  • Administer active directory for 18,000 associates.
  • Understand and support Active Directory.
  • Assisted in migrating user accounts, computers and software from the Novell environment to Microsoft Active Directory.
  • Set up, configure, and manage system user accounts utilizing CA Etrust and Microsoft Active Directory.
  • Unlock user accounts, reset passwords, & delete computer hostnames via Active Directory.

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6. Desktop

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high Demand
Here's how Desktop is used in Senior Systems Technician jobs:
  • Analyzed the infrastructure and desktop environment for the New York City Transit Authority Department of Buses and made recommendations for improvements.
  • Led project teams in 11 call center sites to upgrade 9,000+ desktop PC's to the Windows XP operating system.
  • Provide advanced technical support for Macintosh and Windows XP/7 users, troubleshoot desktop, application, and network problems.
  • Served as the senior desktop support technician on a team of 3 for a high-volume inbound call center.
  • Supported desktop, printing, imaging, inbound fax server, and call center operations.
  • Provide new user setup and training for business partners on the basics of desktop.
  • Performed all aspects of laptop, Desktop PC installation, configuration and support.
  • Perform on-site break/fix repair or replacement for laptop or desktop workstations.
  • Installed and deployed standardized desktops and servers for schools and businesses.
  • Refurbish company servers, desktops, and laptops to like-new condition.
  • Install & support Parallels Desktop for Disney executive Mac users.
  • Installed software and troubleshoot laptop, desktop, and servers
  • Utilize desktop virtualization for operating system compatibility testing.
  • Maintain all aspects of Nortel PBX s and all peripheral ancillary equipment, including Video, DEC and OTM/MAT Desktop Computers.
  • Provide tier 2 support for ABC News & Disney executive users via telephone, deskside, or remote desktop.
  • Deploy Windows (Xp/7) images via boot media to workstations (laptops/desktops).
  • Evaluated equipments include desktop, laptop, and printers used by company associates.
  • Stationed at onsite customer locations for desktop and LAN troubleshooting and support.
  • Provide desktopetwork support for 400+ Ford Motor Credit end users.
  • Backed up Customer Data/Re image Operating systems (Symantec) Ghost Software Remote Desktop, Tivoli, Active Directory, Backup Exec

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1 Desktop Jobs

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7. Windows XP

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high Demand
Here's how Windows XP is used in Senior Systems Technician jobs:
  • Refreshed workstations by re-imaging and installing updated operating system to Windows XP or Windows 7 and configured all applications.
  • Provided Tier 1 and 2 support on Windows systems including Windows Server 2003/2008, Windows XP, and Windows 7.
  • Migrated from contractor to direct hire, continuing to support 1500 users in a Windows XP environment.
  • Worked with Windows XP - 10, Active Directory, Group Policy, and Microsoft Exchange.
  • Created and deployed hardware independent images for Windows 2003, Windows XP and RHEL 5.3.
  • Developed a process for migrating the current Windows XP production environment to Windows 7.
  • Lead project manager for upgrading users from Windows XP to Windows Vista
  • Completed Windows XP worldwide conversion to Windows 7.
  • Configured Windows XP, Office 2007, network, printers, etc.
  • Interact with numerous computer platforms (Windows 7, Windows XP) in a multi-layered client server environment.

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8. Fiber Optic

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high Demand
Here's how Fiber Optic is used in Senior Systems Technician jobs:
  • Engineered and installed fiber infrastructures for three hub sites to organize and protect our fiber optic cables and jumpers.
  • Spliced coaxial and fiber optic cable connections, including incoming and outgoing circuit connections.
  • Test, service and maintain the coaxial and fiber optic plant.
  • Work with engineering on fiber optic layouts for new product builds.
  • Power limited Licenses Trouble shooting and maintaining Cable TV plant Hardline, Fiber optic, Telephone, Head End, Etc.
  • Maintain fiber optics to nodePreventive maintenance of networkSystem performance testingMaintain trunk and distribution for proper operation of levels
  • Maintain fiber optics to nodePreventive maintenance of networkSystem performance testingHead-end operations

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9. Setup

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high Demand
Here's how Setup is used in Senior Systems Technician jobs:
  • Support equipment/facility setup and recovery operations at all facilities within the campus.
  • Work with engineering to understand the latest tools and procedures for optimizing systems setup, performance and service.
  • Planned, brought, and supervised the setup satellite systems from a third-party vendor for my companies.
  • Contract evaluations / purchasing from vendors of phone systems, copiers, network wiring /equipment setup.
  • Focused on the setup and troubleshooting of new and existing production servers and other infrastructure issues.
  • Performed hardware and software setup, maintenance and support for various Windows and Apple systems.
  • Manage all domain accounts (setup, disable, additional rights, etc.)
  • Deploy and setup 12 computers in a semi-outdoor environment in 2 days.
  • Cabled and setup new Titan 5500 switch networks for reliability testing.
  • Assist lower level technicians with test equipment measurement and setup.
  • Installed PC based front ends and setup system software.
  • Test fixture setup and testing of telemetry equipment.
  • Assist with network gear setup in our branches.
  • Correlate time sensitive projects and network setups.
  • Perform system setup and test execution.
  • Accomplished basic network switch setup/modifications and used monitoring/optimization tools to provide robust, scalable solutions.
  • Installed and setup Alarmnet communicators.
  • Managed and setup network accounts on Microsoft and Novell for 300 users.
  • Experience with configuration, setup and management of Dell Equal Logics iSCSI storage.

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10. LAN

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high Demand
Here's how LAN is used in Senior Systems Technician jobs:
  • Authored an extensive Ballistic Missile Defense plan detailing the procedures for executing Seventh Fleet BMD Regional Defense operations.
  • Implemented action plans including performing required upgrades and installation of PC's and required peripheral equipment.
  • Manage and coordinate project plans/delegation.
  • Converted data from microfiche based system to a LAN based electronic imaging system and the installation of 75 workstations and scanners.
  • Maintained the LAN and network interfaces for all inner office personnel, including Cisco routers, hubs, and PC's.
  • Coordinate vendors, maintain and oversee work orders, training, billing, man hour logs, and cable plant logs.
  • Planned and coordinated successfully processing of ID Cards for incoming students and staff at the beginning of each semester.
  • Performed tasks of Secure Video Teleconference (SVTC) operator/scheduler and identifies VTC requirements and plans accordingly.
  • Configure, maintain and tests emergency generators, UPS systems and associated battery plants.
  • Provide on-site technical advice, site studies, site planning and walk through.
  • Oversee, maintain and calibrate all plant process control equipment and instrumentation.
  • Maintained existing LAN infrastructure with Cisco switches and routers IOS interfaces.
  • Planned, scheduled and coordinated detailed phases of large-scale projects.
  • Install and test outside plant cabling and fiber optic.
  • Analyzed equipment failures, and developed and executed action plans resulting in achieving dramatically improved equipment uptime.
  • Manage projects when necessary, including new hardware installs, software installs/updates, or miscellaneous computer room equipment (i.e.
  • Project Manager over Single Mode and Multimode Fiber upgrade for West Memphis site and Ethernet planning for 4 new buildings.
  • Implemented ITIL Service Desk in Irvine CA and Plano TX to support all business offices throught the USA.
  • Developed, modified, and maintained software applications using Clipper programming language (Summer 87) and Dbase databases.
  • Ensured all returning assets were erased utilizing Blannco Data Erasure Management Console Utilized Maximo and BMC Remedy software for order tracking.

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1 LAN Jobs

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11. Backup

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high Demand
Here's how Backup is used in Senior Systems Technician jobs:
  • Monitor and maintain server backup/recovery infrastructure, which includes daily operational tasks and various project work.
  • Performed full and incremental disk backups of Data Center Systems and remote systems according to standard operating procedures.
  • Maintained media backup logs and prepared disaster recovery media for off-site storage on a daily basis.
  • Installed RF site equipment including telephone circuits, grounding, racked equipment and battery backup.
  • Performed daily, weekly, monthly backups and Performed weekly IPL of the mainframe.
  • Maintained corporate network including upgrades, backups, maintenance and troubleshooting of all servers.
  • Performed software upgrades, backups, and systems maintenance for HP 9000 Class Servers.
  • Validated group's servers peak productivity, performing routine hardware cleanup and backups.
  • Restored files from local and remote backup archives as needed.
  • Monitored tape backup of servers on a daily basis.
  • Configured all back ups using native Windows backup software.
  • Monitor servers and perform backups (Windows 2000/Backup Exec)
  • Oversee after-hours maintenance, upgrades and backups.
  • Perform daily backups and audits on servers.
  • Worked as backup MS Exchange administrator.
  • Perform 24/7 regular system backups and recovery procedures, closely following SOPs to ensure system security.
  • Activate, configure, manage, backup, & restore Apple iPhones & iPads.
  • Performed incremental daily, weekly, and monthly backups using Veritas Netbackup.
  • Ram, cd/dvd drives, mice, backup tape drives).
  • File, filesystem, and System backup methodologies including mksysb, savevg, backup and restorevg.

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2 Backup Jobs

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12. Database

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high Demand
Here's how Database is used in Senior Systems Technician jobs:
  • Created geographic coverage and populated feature codes, developed database structures, and linked graphical data to relational databases.
  • Administer and maintain Oracle database for coordination and delivery of customer mission essential web and imagery data services.
  • Maintained system database integrity and monthly system backups.
  • Provided application support and database support.
  • Migrated multiple Microsoft SQL servers to new physical and virtual servers including migrating a SQL 2000 database to SQL 2012 express.
  • Fulfilled client data requests through the use of relational database design and inquiries as needed to meet company sales goals.
  • Created and maintained the Standard Operating Procedures (SOP) database for Systems Analysis & Verification.
  • Tracked and resolved issues in Remedy (GIRS) database in the form of help tickets.
  • Update Disney asset database for Moves/Adds/Changes of equipment to reflect ownership & asset location.
  • Use database to track tools and maintain current workload to track work in process.
  • Maintain existing code by adding to or restructuring logic in code or databases.
  • Use T-SQL to Query, Update and Delete records from Databases.
  • Migrated CPU Defect Tracking Database from Oregon to Folsom.
  • Delete mail archive database from the archive server.
  • Modify Stored Procedures in T-SQL Database as needed.
  • Support finance and sales functions as the Parenterals division database administrator.
  • Lead beta site tester for Teradata relational, mirrored image database system.
  • Configured health claim mailroom flow and database structure.
  • Support and maintain customized Oracle database toolsets.
  • Modify shell scripts which extract data from MSSql, Sybase and Postgresql databases for reports.

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13. Test Procedures

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high Demand
Here's how Test Procedures is used in Senior Systems Technician jobs:
  • Worked with engineering to develop test procedures for new products released to manufacturing.
  • Work with Department Managers to devise, document and implement Test procedures for various programs.
  • Worked with test engineers on newly designed systems to provide quality feedback and test procedures.
  • Worked with Engineers on new test procedures for the Titan 5500 switch networks.
  • Write up test procedures for calibrating and testing LTE/Wimax prototype wireless modems.

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14. VPN

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high Demand
Here's how VPN is used in Senior Systems Technician jobs:
  • Configured Routers, Firewalls, Virus Protections, Security, Remote Access (VPN), VOIP, and Backups.
  • Managed Scanner and RSVPN projects and assisted in P&L for $2.5B organization.
  • Provide 3rd level Cisco VPN remote support to WAH users and Offshore Contractors.
  • Supervised network and workstation maintenance and security, remote troubleshooting via VPN.
  • Configured multiple VPN system utilizing SSL and PPTP.
  • Administer VPN requests using RSA/ACE Server.
  • Install and troubleshoot Cisco VPN software.
  • Configured Remote Access and VPN.
  • Manage VPN access through the agency's Fortigate device.
  • Provide support for Citrix & VPN remote access.
  • Design and implement Internet Firewalls, IPs, VPNs, and Web security.

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15. Tcp/Ip

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average Demand
Here's how Tcp/Ip is used in Senior Systems Technician jobs:
  • Configured servers using TCP/IP and IPX protocols.
  • Experienced with TCP/IP protocols and debugging techniques.

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16. Voip

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average Demand
Here's how Voip is used in Senior Systems Technician jobs:
  • Radio systems including AM/FM spread Spectrum, special purpose, Digital / analog telephones, VOIP, internet and data communications.
  • Assist in maintaining LAN/WAN as appropriate and telephone systems (VOIP, Call Manager, etc.)
  • Combined Systems with VOIP and Interactive App (Alarm.com, Secure Smart, IpFob)
  • Assist with the administration of VoIP phone systems.
  • Upgraded Jersey City Fire Zetron IP FSA system with VoIP integration.
  • Implement and deploy back-end networking equipment to support a Cisco VoIP system to replace a obsolete PBX system.

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17. OS

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average Demand
Here's how OS is used in Senior Systems Technician jobs:
  • Provided integral, cross departmental, subject matter expertise to ensure complete coordination of security system transitions.
  • Diagnose and resolve routine problems pertaining to network applications and operating systems.
  • Diagnose and repair hardware configuration errors including printers.
  • Supported Microsoft Exchange and Point of Sale maintenance and delivery for 5 Golf Course communities.
  • Supervised and worked with eight mechanics under my supervision and hostile environments and in Garrison.
  • Developed web-based training videos and charts to help better understand the technology presented.
  • Configured and deployed DISA Host Based Security System (HBSS).
  • Diagnose and resolve typical system, printer, and network problems.
  • Maintained, diagnosed, repaired and upgraded systems as required.
  • Composed the scope-of-work for contractors to prepare their bids.
  • Diagnose and resolve complex system and network related problems.
  • Position required 50% travel and after hours.
  • Supported mortgage lending operations center including all business units of U.S. mortgage lending across four physical locations in Elmhurst, IL.
  • Project Manager over ATOS Corporation, Siemens and British Telecom contractors for site and corporate projects.
  • Enter LIMS information for other Hospira locations and standard test method (STM) updates.
  • Insured up-to-date patching and OS versions via Casper and WSUS.
  • Installed Microsoft hotfixes and patches.
  • Prepared complete and thorough as built documentation of communication systems to customers using Microsoft Visio.
  • Assist different people and teams in closing CAPAs, PRs, Incidents, etc by retrieving LIMS data.
  • Manage OS rollout for three instutions.

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3 OS Jobs

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18. Hardware Issues

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average Demand
Here's how Hardware Issues is used in Senior Systems Technician jobs:
  • Work with equipment manufacturer to isolate and correct software and hardware issues.
  • Resolve hardware issues dealing several makes of workstations, HP 4000, 4500, 5000, and 8000 series printers.

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19. Access Control

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average Demand
Here's how Access Control is used in Senior Systems Technician jobs:
  • Design, Service, Program Security, Fire, Access Control, CCTV, and Nurse Call Systems.
  • Install, program, and service access control, CCTV, parking, and alarm systems.
  • Maintained electronic fence CCTV and access control security systems for various clients.
  • Set up and supervise maintenance programs for Access Control and CCTV systems.
  • Installed and serviced Security, Fire, Access Control and CCTV ( IP) System

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20. Unix

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average Demand
Here's how Unix is used in Senior Systems Technician jobs:
  • Lead the project to install, configure and manage Solution Manager 7.0 in AIX Unix and Windows 2003 environments.
  • Provided technical support for Operations on Control-M server systems, Unix systems, back-up systems and related architecture.
  • Developed tools to automate repetitive jobs using a variety of programs including UNIX and VB Script.
  • Ensured the integrity of Windows and UNIX server for Computer Operations and Production Support.

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2 Unix Jobs

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21. Domain

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average Demand
Here's how Domain is used in Senior Systems Technician jobs:
  • Created BIOS configuration and checker tool for management of HP Bios settings across domains.
  • Administer and manage the domain including servers, workstations, and mobile data systems.
  • Programmed approx 100 new accountability login procedures into the networks Domain Controllers for our communication contractors.
  • Created a KACE remote site appliance within vSphere to allow separation between the library public domain and the secure internal network.
  • Configure networks and Active Directory domains Update and configure Cisco and HP switches Deploy and configure Windows servers & workstations.

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3 Domain Jobs

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22. Trouble Tickets

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average Demand
Here's how Trouble Tickets is used in Senior Systems Technician jobs:
  • Submitted trouble tickets to include recommending process improvements to prevent or eliminate future complaints.
  • Respond to trouble tickets issued by the Service Desk using case tracking AHD software.
  • Developed and implemented Helpdesk form in Adobe which assists users in logging trouble tickets.
  • Resolved routine trouble tickets including e-mail, voicemail, online and pager submitted requests.
  • Open trouble tickets with Telecom carriers to alleviate a carrier circuit issue Cat5/Cat6 Networking, terminations, line drops.

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23. Cctv

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average Demand
Here's how Cctv is used in Senior Systems Technician jobs:

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24. PBX

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average Demand
Here's how PBX is used in Senior Systems Technician jobs:
  • Assisted customers with the installation & maintenance of PBX equipment, paging systems, & software.
  • Networked the PBX's with other remote call centers for call overflow and after-hours service.
  • Maintain a zero downtime policy Secondary responsibilities include PBX phone support, and Training I.S.
  • Moved to the Corporate office to maintain the PBX at Wells Fargo on 6/2004.
  • Install and maintain Meridian PBX systems throughout the state of Florida.
  • Upgrade PBX/Server system software and hardware.
  • Coordinated call center telephone PBX upgrade.
  • Integrate IVR CTI applications with the PBX.
  • Certified Northern Telecom SL-1 PBX technician.

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25. Component Level

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average Demand
Here's how Component Level is used in Senior Systems Technician jobs:
  • Tested/repaired and troubleshoot analog/digital to the component level of video I/O devices.
  • Satellite telephone system and troubleshooting all sub-assemblies to component level.
  • Use of test equipment, schematic diagrams, component level troubleshooting and discreet component replacement, soldering, circuit board repair.
  • Insured 100% operation of all systems and sub systems of the ESS, sometimes requiring repairs at the component level.
  • Diagnose problems and repair down to component level of a large variety of telecommunications equipment, Phones and switches.
  • Performed component level repairs on PC hardware and peripheral equipment.
  • Perform basic component level repair on circuit boards.
  • Provided diagnostic and troubleshooting to motherboards at component level with the use of oscilloscopes, schematics and multimeters.

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26. Avaya

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average Demand
Here's how Avaya is used in Senior Systems Technician jobs:
  • Provide support for in-house applications, as well as, commercial applications including Microsoft products, AVAYA and anti-virus software.
  • Performed administrative change orders on the AVAYA G3R PBX's Bank One had in their call centers.
  • Assist Telecommunication team with Avaya and Cisco new installs, setups and configuration.
  • surplussed ACA certified Customer service technician on all Avaya telecommunications equipment.
  • Oversee Nortel/Avaya global voice network for multiple locations of major account.
  • Administered the Avaya Definity PBX phone system.
  • Complete move, add and change requests Avaya Digital Telephony and Networking support Identify and prioritize problems and initiate corrective action.
  • Provided the following types of functions: Provided Real time support for business units using Aspect, Nortel and Avaya systems.

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27. SQL

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average Demand
Here's how SQL is used in Senior Systems Technician jobs:
  • Point person for restructuring hierarchical mainframe data into relational SQL format.
  • Perform all manner of DBA tasks on Microsoft SQL Server including: Mirroring, Clustering, Backups, Restores etc.
  • Created a division-wide Configuration Management tool for software and hardware in OOP Perl and MySQL.
  • Provided end-to-end technology solution using SQL scripts, trace analysis, and complex IT functions.
  • Assisted in the configuration and testing of the SQL server used to run reports.
  • Installed software for off site locations remotely with migration to SQL application servers.
  • Unlocked, Queried, and backed up different SQL instances.
  • Create and modify SQL based reports.
  • Used MS Office Suite, MS Access, SharePoint, and SQL applications.

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28. Sccm

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average Demand
Here's how Sccm is used in Senior Systems Technician jobs:
  • Project lead for SCCM Compliance to develop schedule, approach & testing for resolution of system-wide delivery issues.
  • Fix broken SCCM clients on workstations that are not receiving MS Window updates.
  • Install & manage software on Windows workstations via Microsoft SCCM 2012.
  • Install and manage approved software distributions using Microsoft SCCM.

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29. Security Systems

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average Demand
Here's how Security Systems is used in Senior Systems Technician jobs:
  • Designed and coordinated of card access, CCTV, security computer systems and security systems installations Coordinated vendor activity.
  • Self-motivated, hands on coordination of security systems install.
  • Perform upgrades and maintenance on all security systems for the NSA-Georgia Campus.
  • Install and Maintain physical security systems.
  • Install and service security systems Maintain business and residential properties
  • Performed routine maintenance of backup power generators, uninterruptible power systems, station batteries, CCTV systems, site security systems.
  • Installed, integrated and maintained Intelligent Soldier security systems Installed fence sensors integrated with CCTV tracking and VMD.
  • Plan and install Electronic Security Systems (i.e.
  • Alarm interfaces for secure locations, biometrics scanners ,wireless alarm and paging devices for security systems

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1 Security Systems Jobs

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30. Linux

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low Demand
Here's how Linux is used in Senior Systems Technician jobs:
  • Integrated and tested /QA SCO Unix, Linux, Windows and proprietary-based systems for field installation around the world.
  • Created test benches, networks, and TPS to test Linux based network hardware and configured Cisco routers switches.
  • Provide technical resource for Linux based communications systems using Debian, CentOS, RedHat and BusyBox.
  • Debugged issues on Linux Based systems and embedded systems to the code and/or board level.
  • Maintain network security and e-mail services within Windows and Linux platforms.
  • Deploy and configure Windows and Linux virtual servers.
  • Worked on Linux OS environment.
  • General Windows OS X and Solaris/Linux support within unclassified, classified and top secret environments.
  • Provided Tier 1 and 2 support on Linux systems including CentOS, Redhat, Ubuntu, and Solaris.
  • Administer VMWare ESXI, Windows, Linux, Solaris Sun, and Linux Red Hat Enterprise.

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31. Computer System

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Here's how Computer System is used in Senior Systems Technician jobs:
  • Provide technical integration solutions and recommendations, including network architectures and computer systems layout and configurations.
  • Provided customer troubleshooting of all computer systems, including hardware and software, network, email, and equipment.
  • Managed multiple server stacks and computer systems on three different network classifications.
  • Oversee the daily performance of computer systems.

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32. End User

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Here's how End User is used in Senior Systems Technician jobs:
  • Provided support to end users; identified, researched, and resolved technical problems within units secure networks (SIPRNET).
  • Learned and tested the WCC R11 and trained end users for creating job, filters and the functionality within the WCC.
  • Create, repackage, and deploy applications to minimize human intervention required to provide software to the end user.
  • Solve complex LAN problems and troubleshoot to aid in quick problem identification and resolution for over 600+ end users.
  • Monitor technician's interactions with end users & third party vendors to ensure quality relations are maintained.
  • Utilized the State of Pennsylvania's contract with Dell Computers to maximize end user system needs.
  • Served as a resource and support to managers, officers, supervisors, and end users.
  • Installed the latest patches, upgrades and security for Compaq servers and the end users.
  • Provide constant optimization and problem solving support for the end user and other support personnel.
  • Provide 3rd tier support to end users for hardware, OS and application issues.
  • Assisted with end user trouble tickets opened through the help desk.
  • Assist end users with McAfee anti-virus & firewall configuration issues.
  • Use remote control tool to assist end user when needed.
  • Instruct software training classes for end users and administrators.
  • Provide end user support of over 6000+ users.
  • Provide our End Users with daily support coverage.
  • Map Network drives for end users.
  • Managed activedirectory, outlook, computer baselines, software installs, and shared drive access for 1,500 end users.
  • Support 500+ end users on-site and remotely Support customers having problems with computers, telephony, network Deploy applications through SMS.
  • Provided system troubleshooting and technical support to end users on Niprnet, Siprnet, JWICS, and NSANet networks.

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33. User Accounts

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Here's how User Accounts is used in Senior Systems Technician jobs:
  • Created and deleted user accounts via NetIQ, CISCO VoIP Accounts through CISCO Unified Provisioning Manger.
  • Created and maintained user accounts for BMC Enterprise Manager, BPI, and AFT.
  • Create and modify VPN for remote user accounts and associated permissions.
  • Create user accounts using active directory.
  • Maintained user accounts, GRID jobs, server replica- tion, image deployment, and overall of network duties as assigned.

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34. Citrix

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Here's how Citrix is used in Senior Systems Technician jobs:
  • Administer and monitor Citrix Management Console for MetaFrame XP application deployment.
  • Publish applications on Citrix servers; give users access to these applications based on group memberships.
  • Installed and managed the Citrix infrastructure that supports up to 500 concurrent connections.
  • Managed the development and implementation of the first companywide Citrix farm.
  • Migrated Citrix Presentations from vSphere to Citrix Provisioning for scalability

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35. SAN

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Here's how SAN is used in Senior Systems Technician jobs:
  • Design, monitor and configure enterprise SAN infrastructure to ensure optimal system storage availability and performance.
  • Work with Security Personnel to sanitize servers containing classified information.
  • Provide technical support to public safety agencies in Santa Cruz and San Benito Counties.
  • Work with Security Personnel to sanitize servers with LAN Contamination.
  • Design and implementation of SAN systems.
  • Manage Backup snapshots on SAN.
  • Developed section of UCCERT Guide concerning server sanitization.
  • Maintain Santa Cruz County's private 800 MHz LMR network that is utilized with the in vehicle CAD client.

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36. Lotus Notes

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Here's how Lotus Notes is used in Senior Systems Technician jobs:
  • Migrated one of the sub company's from lotus notes to MS Exchange 5.5.
  • Blackberry setups, Lotus Notes troubleshooting including setting up local installs on laptops.
  • Inform Sustaining Engineering of failures through Lotus Notes.
  • Interpret Travelers and Lotus Notes to configure system to customer's pre- de- determined specifications.
  • lead for AD migrations from NW4, Citrix MetaFrame installations & Lotus Notes upgrades.
  • Resolve software issues with Citrix, Microsoft Office, Lotus Notes/iNotes.

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37. Novell

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Here's how Novell is used in Senior Systems Technician jobs:
  • Created all new employee email accounts and network accounts using UNIX (HPv2.64) and Novell Network Administrator.
  • Worked with Windows NT and Novell servers, Cluster servers RAS system.
  • Migrated all Novell printing to NT and Unix.
  • Installed and maintained Novell Local Area Networks.
  • Lead Desktop Support technician providing Tier 2 support Successfully converted a 5,000 user site from Novell 4.11 to 5.1.
  • Designed, installed and maintained single and multi-platform networks (Windows NT/2000/XP, Unix & Novell).
  • KEY RESULTS: Coordinated enterprise-wide migration from Novell GroupWise to Microsoft Exchange & Outlook.
  • Created application packages via Novell Zenworks Successfully converted a 5,000 user site from Novell 4.11 to 5.1.

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38. Ethernet

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Here's how Ethernet is used in Senior Systems Technician jobs:
  • Repair and installation of all premise wiring including station and feeder cables as well as category 5 Ethernet wiring and termination.
  • Support & installation of Local Area Networks, including installation of Ethernet networks and DELL servers running NT 4.0.
  • Constructed small to medium size local Ethernet networks.
  • Participated in migration from Token Ring to Ethernet.
  • Tested T-1 (with T-berd) and Ethernet, circuits and RF lines with test equipment.

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39. Network Printers

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Here's how Network Printers is used in Senior Systems Technician jobs:
  • Install Network printers on client workstations.

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40. Technical Assistance

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Here's how Technical Assistance is used in Senior Systems Technician jobs:
  • Provide technical assistance to the Command on all aspects of aerial delivery support and airborne operations.
  • Provided technical assistance and advice to the Division parachute Office (DPO).
  • Provided technical assistance to internal customers on a wide range of computer issues.
  • Attended meetings, providing technical assistance for future projects.
  • Provide technical assistance to the user community.
  • Provided technical assistance and guidance onsite and via telephone.

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41. DNS

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Here's how DNS is used in Senior Systems Technician jobs:
  • Provide 3rd level support with network connectivity, switches, TCP/IP and DNS settings.
  • Configured DNS forwarding, assigned static IP addresses and domain policy management.
  • Tree, forest, and DNS Servers).

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2 DNS Jobs

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42. Nortel

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Here's how Nortel is used in Senior Systems Technician jobs:
  • Administered Nortel Option 81C Telephone Switch and Call Pilot, including additions and changes.
  • Trained in installation and maintenance of Nortel Option 11C - 81C switches.

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43. New Equipment

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Here's how New Equipment is used in Senior Systems Technician jobs:
  • Researched and wrote financial, and feasibility reports concerning new equipment acquisitions and acquisition prospects.
  • Assist in the development, assembly, and testing of new equipment to enable more reliable and improved Inline Inspection Equipment.
  • Managed the flow, requisition and fielding of repair parts and New Equipment Fielding's for the 101st Airborne Division.
  • Installed new equipment, fiber optic data lines and power wiring while plant stayed in production mode.
  • Maintained the installation of new equipment purchased with work orders and purchase requests.
  • Refitted when possible or got quotes and bought new equipment where needed.
  • Instruct customers in use of new equipment and software as needed.
  • Trained new and current employees on systems and new equipment.

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44. Mac

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Here's how Mac is used in Senior Systems Technician jobs:
  • Strengthened the knowledge of team members on all aspects of manufacturing and machine quality control through hands-on motivation and direction.
  • Demonstrate excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Download EEPROM to all board information like Mac Address, Revision, Date Code, etc.
  • Provided personalized user training of machines, software, and network navigation.
  • Migrated user data and settings from old machine to new machine.
  • Used diplomacy and tact in all situations to ensure customer satisfaction.
  • Created virtual machines for software and group policy testing.
  • Assigned machines to techs for deployment to users.
  • Skilled machinist using manual type machines.
  • Machine assembly and floor layout.
  • Installed anti virus solutions such as: MacAfee, Norton Antivirus, and Trend Micro.
  • Troubleshooted server and virtual machine related performance issues Cradle to grave IT asset management.
  • Facilitated multi-formatted copies of media from customers to our archives via Windows/Red Hat/Mac OS.
  • Performed cabling and MACs for digital, analog, and VoIP telephone services.
  • Provided onsite IT support to major Pharmaceutical and Financial customers Maintaining hardware and software.
  • Travel domestic and internationally to install/repair/upgrade/PM Robotic systems At Pharmaceutical and biotech companies.
  • Assemble, align, checkout, furnish buy-off support, disassemble for shipping and install robotic and machine tool CNC equipment.
  • Install software, bind to domain, and/or provide support for iMacs & MacBooks via Casper Remote.
  • Deploy OS X images to Apple iMacs or MacBooks via Casper Imaging or JAMF thin imaging client.
  • Accomplished more than 75 drill machines within pre-established costumer shipments timelines.

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45. Software Applications

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Here's how Software Applications is used in Senior Systems Technician jobs:
  • Monitored all global Software applications and hardware servers for correct operations.
  • Installed and configured software applications.
  • Supported end-users with numerous software applications including MS-Office, Lotus cc:Mail, and Reflections for windows.
  • Worked with personal computer and software applications including word processing, spreadsheets, and other Microsoft office software.
  • Inform and answer customer questions on various software applications and hardware successfully.
  • Installed and configured operating systems and software applications Carried out complete PC assembly and configuration.

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46. Oversaw

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47. T1

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Here's how T1 is used in Senior Systems Technician jobs:
  • Performed non-routine component- level and system-level testing and troubleshooting on point-to-point Digital Microwave Radios T1/E1/DS3, including Ethernet capacities.
  • Managed Spectra T120 tape library repair/maintenance and operation.
  • Managed over 30 switches with T1, PRI, ACD/UCD, voice mail and call accounting integration.

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48. FCC

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Here's how FCC is used in Senior Systems Technician jobs:
  • Handled RF Licensing/Engineering for the PCP and RCC filings, ensured FCC and FAA compliance.
  • Compile data for inclusion in FCC and other regulatory reports.
  • Record and fix CLI leakage according to FCC compliance.

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49. Technical Problems

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Here's how Technical Problems is used in Senior Systems Technician jobs:
  • Resolved technical problems during system testing and integration of the DVM-16T, DVM6-45, DVM18-45, Megastar and MicroStar products.
  • Resolve technical problems and improves maintenance methods and techniques.

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50. Solaris

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Here's how Solaris is used in Senior Systems Technician jobs:
  • Supported and maintained the following systems: Solaris 10, Sharepoint, Sun, Dell, and HP.
  • Help manage print server spoolers on Windows 2008 Server and on Solaris 10

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4 Solaris Jobs

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Senior Systems Technician Jobs

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20 Most Common Skills For A Senior Systems Technician

Technical Support

13.2%

Customer Service

11.4%

Troubleshoot

8.7%

PCS

8.2%

Active Directory

7.1%

Desktop

6.6%

Windows XP

6.1%

Fiber Optic

4.9%

Setup

4.7%

LAN

3.4%

Backup

3.2%

Database

2.9%

Test Procedures

2.7%

VPN

2.6%

Tcp/Ip

2.6%

Voip

2.5%

OS

2.5%

Hardware Issues

2.4%

Access Control

2.2%

Unix

2.2%
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Typical Skill-Sets Required For A Senior Systems Technician

Rank Skill
1 Technical Support 9.1%
2 Customer Service 7.9%
3 Troubleshoot 6.1%
4 PCS 5.7%
5 Active Directory 4.9%
6 Desktop 4.6%
7 Windows XP 4.2%
8 Fiber Optic 3.4%
9 Setup 3.3%
10 LAN 2.4%
11 Backup 2.2%
12 Database 2.0%
13 Test Procedures 1.9%
14 VPN 1.8%
15 Tcp/Ip 1.8%
16 Voip 1.7%
17 OS 1.7%
18 Hardware Issues 1.7%
19 Access Control 1.5%
20 Unix 1.5%
21 Domain 1.5%
22 Trouble Tickets 1.4%
23 Cctv 1.4%
24 PBX 1.4%
25 Component Level 1.4%
26 Avaya 1.3%
27 SQL 1.3%
28 Sccm 1.2%
29 Security Systems 1.2%
30 Linux 1.2%
31 Computer System 1.2%
32 End User 1.1%
33 User Accounts 1.1%
34 Citrix 1.0%
35 SAN 1.0%
36 Lotus Notes 1.0%
37 Novell 1.0%
38 Ethernet 0.9%
39 Network Printers 0.9%
40 Technical Assistance 0.8%
41 DNS 0.8%
42 Nortel 0.8%
43 New Equipment 0.8%
44 Mac 0.7%
45 Software Applications 0.7%
46 Oversaw 0.7%
47 T1 0.7%
48 FCC 0.7%
49 Technical Problems 0.7%
50 Solaris 0.7%
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29,176 Senior Systems Technician Jobs

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